The vehicle dossier US · 2017
2017 Volkswagen
GOLFProblems & recalls
116 distinct owner reports in the NHTSA snapshot. Fuel system appears in 56 of them. Explore what was reported—and which official actions are on file.
01 / Owner-reported evidence
What owners reported.
Categories attached to 116 distinct reports. A report can mention more than one component, so category totals can overlap.
See original component labels
These are reports made to NHTSA, not verified diagnoses. More reports can reflect more vehicles, more time on the road, or greater reporting activity.
The reporting timeline
When reports arrived.
Reports by year filed, not by the year a problem occurred. Showing the latest 10 years with reports.
24,306 miles is the median among 32 reports with usable mileage. The middle half spans 7,200–37,400 miles.
This describes the submitted reports. It does not predict when a vehicle will fail.
02 / Official safety campaigns
5 recall campaigns on file.
A campaign can cover only certain production dates or configurations. The count does not tell you whether an individual car has an open recall.
FUEL SYSTEM, GASOLINECampaign 24V110000
Reported concern
Volkswagen Group of America, Inc. (Volkswagen) is recalling certain front-wheel drive 2015-2020 Audi A3 Sedan, 2015-2019 Audi A3 Cabriolet, 2019-2020 Volkswagen Jetta GLI, 2018 Golf Sportwagen GP, 2018-2019 Golf Sportwagen A7, 2015-2017 Golf Sportwagen, 2015-2020 Golf GTI, and 2015-2020 Golf A7 vehicles. Due to a problem with a suction jet pump seal inside the fuel tank, fuel may flow into the evaporative emissions (EVAP) system and possibly leak out of the charcoal canister.
Manufacturer’s stated response
Dealers will replace the suction pump, free of charge. Final owner notification letters for Audi owners were mailed on July 25, 2024. Final owner letters for VW owners were mailed on August 13, 2024. Owners may contact Volkswagen customer service at 1-800-893-5298 or Audi customer service at 1-800-253-2834. Volkswagen's numbers for this recall are VW: 20UF/Audi: 20YF. Vehicles that were previously recalled under 16V-647 will need to have the new remedy completed. This recall expands and replaces previous recall number 16V-647.
Manufacturer campaign: VW: 20UF/AUDI:20YF
Read campaign 24V110000 at NHTSAUNKNOWN OR OTHERCampaign 21V321000
Reported concern
Volkswagen Group of America, Inc. (Volkswagen) is recalling certain 2017 Touareg GP, Tiguan, Golf A6, E-Golf GP, CCF, 2016-2017 Passat GP, 2018-2019 Golf R GP, and 2018 Atlas vehicles. These internal-use vehicles were sold without confirmation that they were built to all applicable regulatory requirements and may have been modified prior to sale. As such, these vehicles may fail to comply with the requirements of various Federal Motor Vehicle Safety Standards.
Manufacturer’s stated response
Volkswagen will repurchase the vehicles. Owner notification letters were mailed May 20, 2021. Owners may contact Volkswagen customer service at 1-800-893-5298. Volkswagen's number for this recall is 01F1.
Manufacturer campaign: 01F1
Read campaign 21V321000 at NHTSASUSPENSION:REAR:SPRINGS:COIL SPRINGSCampaign 19V188000
Reported concern
Volkswagen Group of America, Inc. (Volkswagen) is recalling certain 2017-2019 Golf Sportwagen, 2019 Jetta, 2015-2019 Golf, and 2018-2019 Tiguan vehicles. The rear coil springs may prematurely fracture.
Manufacturer’s stated response
Volkswagen will notify owners, and dealers will replace the rear axle coil springs, free of charge. The recall began April 12, 2019. Owners may contact Volkswagen customer service at 1-800-893-5298. Volkswagen's number for this recall is 42J5.
Manufacturer campaign: 42J5
Read campaign 19V188000 at NHTSAELECTRICAL SYSTEM:IGNITION:ANTI-THEFT:CONTROL MODULECampaign 18V464000
Reported concern
Volkswagen Group of America, Inc. (Volkswagen) is recalling certain 2015-2018 Volkswagen Golf and Golf Sportwagen vehicles. The build of silicate on the shift lever micro switch contacts may enable the key to be removed from the ignition while the vehicle shift lever is not in "Park." As such, these vehicles fail to comply with the requirements of Federal Motor Vehicle Safety Standard (FMVSS) number 114, "Theft Protection and Rollaway Prevention."
Manufacturer’s stated response
Volkswagen will notify owners, and dealers will install an additional switch and circuit board, free of charge. The recall began March 19, 2019. Owners may contact Volkswagen customer service at 1-800-893-5298. Volkswagen's number for this recall is 37L5.
Manufacturer campaign: 37L5
Read campaign 18V464000 at NHTSAAIR BAGS:SIDE/WINDOWCampaign 16V955000
Reported concern
Volkswagen Group of America, Inc. (Volkswagen) is recalling certain model year 2017 Audi A7, A4, A6, Volkswagen Golf and Tiguan vehicles and 2016 Volkswagen e-Golf vehicles for driver frontal air bags, passenger frontal air bags or head air bags that may not deploy properly. Additionally, certain 2017 Audi Q7, A4 Sedan, A4 Allroad, and 2018 Audi Q5 vehicles are being recalled because the seat belt pretensioners may not activate properly.
Manufacturer’s stated response
Volkswagen and Audi will notify owners, and dealers will replace the affected air bags and seat belt pretensioners, free of charge. The recall began April 2017. Owners may contact Volkswagen customer service at 1-800-893-5298 or Audi customer service at 1-800-253-2834.
Manufacturer campaign: VW: 69P4; Audi 69P2
Read campaign 16V955000 at NHTSA03 / The manufacturer’s record
Instructions. Updates. Responses.
687 distinct communications list this model-year. Showing the latest 12. A matching model-year does not establish that every engine, trim or reported symptom is covered.
TT 00-13-04_7Permission to change Daily Order upgraded to RED OrderNHTSA ID 11036868
Permission to change Daily Order upgraded to RED Order
Components: UNKNOWN OR OTHER. Confirm detailed applicability in the original document.
Source record 11036868 at NHTSAV0026012081638_2Differences between a leak and seepageNHTSA ID 11036870
Differences between a leak and seepage
Components: UNKNOWN OR OTHER. Confirm detailed applicability in the original document.
Source record 11036870 at NHTSAV4823022072282_3Clean and install an additional plastic "ring" to prevent ingress of dirt,hair. Foreign bodies into the clock spring.NHTSA ID 11036880
Clean and install an additional plastic "ring" to prevent ingress of dirt,hair. Foreign bodies into the clock spring.
Components: STEERING. Confirm detailed applicability in the original document.
Source record 11036880 at NHTSAVOS-26-42This is a notice for software changes with the ODIS diagnostic program to correct the communication during vehicle programming function: A software fix is needed to correct the issue: DA 0019 - Hotfix 12-V battery test(s) – No …NHTSA ID 11035772
This is a notice for software changes with the ODIS diagnostic program to correct the communication during vehicle programming function: A software fix is needed to correct the issue: DA 0019 - Hotfix 12-V battery test(s) – No battery diagnosis - Inconclusive test result.
Components: ELECTRICAL SYSTEM. Confirm detailed applicability in the original document.
Source record 11035772 at NHTSAV1718062017813_24Oil Consumption Measurement and Electronic Oil Consumption MeasurementNHTSA ID 11035762
Oil Consumption Measurement and Electronic Oil Consumption Measurement
Components: ENGINE. Confirm detailed applicability in the original document.
Source record 11035762 at NHTSATT 13-20-01_3Instruction, how to lubicate engine before initial start.NHTSA ID 11034614
Instruction, how to lubicate engine before initial start.
Components: ENGINE. Confirm detailed applicability in the original document.
Source record 11034614 at NHTSATT 10-18-02_2Lubricating engine components before reassembly.NHTSA ID 11034613
Lubricating engine components before reassembly.
Components: ENGINE. Confirm detailed applicability in the original document.
Source record 11034613 at NHTSAV6919012010479_17InquiriesNHTSA ID 11034621
Inquiries
Components: AIR BAGS. Confirm detailed applicability in the original document.
Source record 11034621 at NHTSAV1719012012855_81Volkswagen Engine Oil StandardsNHTSA ID 11034617
Volkswagen Engine Oil Standards
Components: ENGINE. Confirm detailed applicability in the original document.
Source record 11034617 at NHTSAVOS-26-21This is a notice for software changes with the ODIS diagnostic program to correct the communication during vehicle programming function: A software fix is needed to correct the error message ERP0204E could occur during perform …NHTSA ID 11030847
This is a notice for software changes with the ODIS diagnostic program to correct the communication during vehicle programming function: A software fix is needed to correct the error message ERP0204E could occur during perform initial operation, software configuration, SVM updates for any control module(s) etc.
Campaign / software reference: VOS-26-21
Components: ENGINE. Confirm detailed applicability in the original document.
Source record 11030847 at NHTSAV0018092053065_6Safety Related Inquiry and ReportingNHTSA ID 11030841
Safety Related Inquiry and Reporting
Components: UNKNOWN OR OTHER. Confirm detailed applicability in the original document.
Source record 11030841 at NHTSAV9422022066761_4Damage Inspection of Park assist sensorsNHTSA ID 11030838
Damage Inspection of Park assist sensors
Components: UNKNOWN OR OTHER. Confirm detailed applicability in the original document.
Source record 11030838 at NHTSARecords below contain the NHTSA bulk summary unless a document-reviewed explainer is linked. A service bulletin is not a safety recall or a promise of a free repair. Records may be revised or superseded; verify the current document with the manufacturer.
04 / Agency investigations
Official inquiries.
An investigation is an inquiry into a potential concern. Its presence does not establish a defect, and a closed case does not certify a car’s condition.
Fuel Leak due to Suction Jet Pump Failure within Fuel Tank (Remedy Effectiveness of Recall 16V647)RQ23007
On December 12, 2023, the Office of Defects Investigations (ODI) opened RQ23-007 to investigate the remedy repair effectiveness and scope of Volkswagen (VW) recall 16V-647. Recall 16V-647 was issued on September 2, 2016, for a defective suction jet pump (SJP) inside the fuel tank. Failure of the SJP could lead to a fuel leak from the vehicle. This recall covered certain model year (MY) 2015-2016 Volkswagen Golf and Audi A3 passenger car vehicles. The recall remedy repair replaced SJP Version 1.0 with an improved version, Version 1.1. The SJP is designed to purge fuel from the evaporative emissions (EVAP) system. VW’s recall filing stated the SJP may have been damaged during assembly, which could potentially allow fuel to flow directly into the EVAP system. Over time, the fuel could accumulate in, and cause a leak from, the charcoal canister filter element. ODI received consumer complaints of SJP failure leading to a fuel leak, refueling spit back, refueling shutoff, and/or fuel odor in vehicles previously repaired under recall 16V-647. Additional complaints alleging SJP failure leading to the previously stated outcomes were received in vehicles outside the scope of recall 16V-647, including MY 2016-2020 VW Golf and Audi A3 vehicles. VW issued recall 24V-110 on February 14, 2024, to address issues with SJPs Versions 1.0 and 1.1. The recall remedy replaces the SJP Version 1.0 or 1.1 with an improved version, Version 2.0. Recall 24V-110 covers certain MY 2015-2020 VW Golf (including Golf GTI), 2015-2020 Audi A3, and 2019-2020 VW Jetta GLI vehicles, including vehicle previously repaired under 16V-647. Vehicle owners were notified of this recall in April 2024 and VW’s projected date for owner notification of recall remedy availability is August 2024. In view of the recall being conducted by VW, ODI is closing this Recall Query (RQ). The Agency reserves the right to take additional action if warranted by future circumstances. To review the ODI reports cited in the Closing Resume ODI Report Identification Number document, go to NHTSA.gov.
Recorded closure: Jul 1, 2024
Campaign reference in the source: 24V110
Find investigation RQ23007Your next step
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