The vehicle dossier US · 2024
2024 Volkswagen
ATLAS CROSS SPORTProblems & recalls
96 distinct owner reports in the NHTSA snapshot. Other components appears in 56 of them. Explore what was reported—and which official actions are on file.
01 / Owner-reported evidence
What owners reported.
Categories attached to 96 distinct reports. A report can mention more than one component, so category totals can overlap.
See original component labels
These are reports made to NHTSA, not verified diagnoses. More reports can reflect more vehicles, more time on the road, or greater reporting activity.
The reporting timeline
When reports arrived.
Reports by year filed, not by the year a problem occurred. Showing the latest 4 years with reports.
16,175 miles is the median among 10 reports with usable mileage. The middle half spans 3,000–28,000 miles.
This describes the submitted reports. It does not predict when a vehicle will fail.
02 / Official safety campaigns
8 recall campaigns on file.
A campaign can cover only certain production dates or configurations. The count does not tell you whether an individual car has an open recall.
BACK OVER PREVENTION:SOFTWARECampaign 26V473000
Reported concern
Volkswagen Group of America, Inc. (Volkswagen) is recalling 2024-2026 Atlas Cross Sport and Atlas vehicles. The vehicles may experience a low-voltage electrical event that affects display screen functions. As a result, the rearview camera image may fail to display as intended.
Manufacturer’s stated response
Dealers will update the rearview camera software, free of charge. Owner notification letters were mailed August 4, 2026. Owners may contact Volkswagen customer service at 1-800-893-5298. Volkswagen's number for this recall is 91TV. Vehicle Identification Numbers (VINs) involved in this recall became searchable on NHTSA.gov on July 28, 2026.
Manufacturer campaign: 91TV
Read campaign 26V473000 at NHTSASUSPENSIONCampaign 25V434000
Reported concern
Volkswagen Group of America, Inc. (Volkswagen) is recalling certain 2023-2025 Atlas, Atlas Cross Sport and 2023-2024 ID.4 vehicles. Certain bolts on the chassis, brake system and/or suspension (such as bolts for certain cross member, engine mount, control arm, subframe, rear brake carrier, etc.) of affected vehicles may not have been correctly tightened during the manufacturing process.
Manufacturer’s stated response
Dealers will replace the bolts as necessary, free of charge. Owner notification letters were mailed July 25, 2025. Owners may contact Audi customer service at 1-800-253-2834. Volkswagen's number for this recall is 42HX.
Manufacturer campaign: 42HX
Read campaign 25V434000 at NHTSABACK OVER PREVENTION: SENSING SYSTEM: CAMERACampaign 25V334000
Reported concern
Volkswagen Group of America, Inc. (Volkswagen) is recalling certain 2024-2025 Atlas Cross Sport and Atlas vehicles. A software error may cause the rearview camera image to become distorted when the vehicle is in reverse. As such, these vehicles fail to comply with the requirements of Federal Motor Vehicle Safety Standard number 111, "Rear Visibility."
Manufacturer’s stated response
Dealers will update the camera control unit software, free of charge. Owner notification letters were mailed June 5, 2025. Owners may contact Volkswagen customer service at 1-800-893-5298. Volkswagen's number for this recall is 91SB.
Manufacturer campaign: 91QE
Read campaign 25V334000 at NHTSAENGINECampaign 25V100000
Reported concern
Volkswagen Group of America, Inc. (Volkswagen) is recalling certain 2024-2025 Atlas and Atlas Cross Sport vehicles. The engine cover may have been improperly installed after vehicle service, allowing it to come loose and contact hot engine surfaces.
Manufacturer’s stated response
Dealers will remove the engine cover, free of charge. Owner notification letters were mailed March 7, 2025. Owners may contact Volkswagen customer service at 800-893-5298. Volkswagen's number for this recall is 10X5.
Manufacturer campaign: 10X5
Read campaign 25V100000 at NHTSASERVICE BRAKES, HYDRAULIC:FOUNDATION COMPONENTS:MASTER CYLINDERCampaign 24V723000
Reported concern
Volkswagen Group of America, Inc. (Volkswagen) is recalling certain 2024 Atlas and 2024 Atlas Cross Sport vehicles. The brake master cylinder may have been assembled with an incorrect secondary piston spring retainer, which can block the brake fluid port.
Manufacturer’s stated response
Dealers will replace the brake master cylinder, free of charge. Owner notification letters were mailed November 21, 2024. Additionally, vehicles that were added to the population on November 21, 2024, their letters were mailed on December 2, 2024. Owners may contact Volkswagen Customer Relations at 1-800-893-5298. Volkswagen's number for this recall is 471F.
Manufacturer campaign: 471F
Read campaign 24V723000 at NHTSABACK OVER PREVENTION:SOFTWARECampaign 24V480000
Reported concern
Volkswagen Group of America, Inc. (VW) is recalling certain 2022-2024 Golf R, Golf GTI, 2024 Atlas, and 2024 Atlas Cross Sport vehicles. The rearview camera image may be delayed or deactivated after shifting into reverse. As such, these vehicles fail to comply with the requirements of Federal Motor Vehicle Safety Standard number 111, "Rear Visibility."
Manufacturer’s stated response
Dealers will update the infotainment system software, free of charge. Owner notification letters were mailed July 15, 2024, and July 16, 2024. Owners may contact VW customer service at 1-800-893-5298. VW's number for this recall is 91US.
Manufacturer campaign: 91US
Read campaign 24V480000 at NHTSAAIR BAGS:SENSOR:OCCUPANT CLASSIFICATION:FRONT PASSENGERCampaign 24V464000
Reported concern
Volkswagen Group of America, Inc. (Volkswagen) is recalling certain 2021-2024 Atlas and 2020-2024 Atlas Cross Sport vehicles. The passenger occupant detection system (PODS) may experience a fault in the wiring and deactivate the front passenger air bag when the seat is occupied.
Manufacturer’s stated response
Dealers will replace the PODS sensor mat and wiring harness, free of charge. Owner notification letters were mailed on September 30, 2024. Owner notification letters will be mailed in phases, on October 18, 2024, December 10, 2024, December 20, 2024, and January 17, 2025. Owners may contact Volkswagen's customer service at 1-800-893-5298. Volkswagen's number for this recall is 69PZ.
Manufacturer campaign: 69PZ
Read campaign 24V464000 at NHTSAENGINE AND ENGINE COOLING:ENGINE:HARD PARTS INTERNAL/MECHANICALCampaign 23V593000
Reported concern
Volkswagen Group of America, Inc. (Volkswagen) is recalling certain 2024 Atlas PA2 and Atlas Cross Sport PA vehicles. The engine connecting rod bearings may become damaged, which can result in engine failure.
Manufacturer’s stated response
Dealers will inspect and, if necessary, replace the engine, free of charge. Owner notification letters were mailed September 28, 2023. Owners may contact Volkswagen's customer service at 1-800-893-5298. Volkswagen's number for this recall is 13i6.
Manufacturer campaign: 13i6
Read campaign 23V593000 at NHTSA03 / The manufacturer’s record
Instructions. Updates. Responses.
292 distinct communications list this model-year. Showing the latest 12. A matching model-year does not establish that every engine, trim or reported symptom is covered.
V4622022067177_5Repair or Replace InformationNHTSA ID 11036878
Repair or Replace Information
Components: SERVICE BRAKES. Confirm detailed applicability in the original document.
Source record 11036878 at NHTSAV4619022015173_35Brake rotor resurfacingNHTSA ID 11036877
Brake rotor resurfacing
Components: SERVICE BRAKES. Confirm detailed applicability in the original document.
Source record 11036877 at NHTSAVIN4APIN20260826Oil leak from Cylinder Head Cover; Customer states MIL-on, Transmission warning light on, harsh shifting; Coolant leak from the cylinder head gasket, Low coolant level, Visible coolant leak, or Coolant warning message in instru…NHTSA ID 11036885
Oil leak from Cylinder Head Cover; Customer states MIL-on, Transmission warning light on, harsh shifting; Coolant leak from the cylinder head gasket, Low coolant level, Visible coolant leak, or Coolant warning message in instrument cluster; Customer states no start condition; Customer states no start condition; Customer states wind noise and or water ingress; Customer states there is a noise when pressing the brake pedal; Customer states there is a leak from the front of the vehicle
Components: UNKNOWN OR OTHER. Confirm detailed applicability in the original document.
Source record 11036885 at NHTSAVIN4APIN20260819Oil leak from Cylinder Head Cover; Customer states MIL-on, Transmission warning light on, harsh shifting; Coolant leak from the cylinder head gasket, Low coolant level, Visible coolant leak, or Coolant warning message in instru…NHTSA ID 11036884
Oil leak from Cylinder Head Cover; Customer states MIL-on, Transmission warning light on, harsh shifting; Coolant leak from the cylinder head gasket, Low coolant level, Visible coolant leak, or Coolant warning message in instrument cluster; Customer states no start condition; Customer states no start condition; Customer states wind noise and or water ingress; Customer states there is a noise when pressing the brake pedal; Customer states there is a leak from the front of the vehicle
Components: UNKNOWN OR OTHER. Confirm detailed applicability in the original document.
Source record 11036884 at NHTSAV2724012073810_7Battery Checking Procedure before replacementNHTSA ID 11036872
Battery Checking Procedure before replacement
Components: ELECTRICAL SYSTEM. Confirm detailed applicability in the original document.
Source record 11036872 at NHTSAV4418012043620_10Warranty Alignment WorksheetNHTSA ID 11036875
Warranty Alignment Worksheet
Components: STEERING. Confirm detailed applicability in the original document.
Source record 11036875 at NHTSASM 04-2026This special notice is to inform dealers to return the parts listed if it meets the criteria provided.NHTSA ID 11036866
This special notice is to inform dealers to return the parts listed if it meets the criteria provided.
Components: POWER TRAIN. Confirm detailed applicability in the original document.
Source record 11036866 at NHTSAV4015022033347_8Replacement instructionNHTSA ID 11036874
Replacement instruction
Components: POWER TRAIN. Confirm detailed applicability in the original document.
Source record 11036874 at NHTSATT 00-13-04_7Permission to change Daily Order upgraded to RED OrderNHTSA ID 11036868
Permission to change Daily Order upgraded to RED Order
Components: UNKNOWN OR OTHER. Confirm detailed applicability in the original document.
Source record 11036868 at NHTSAV0026012081638_2Differences between a leak and seepageNHTSA ID 11036870
Differences between a leak and seepage
Components: UNKNOWN OR OTHER. Confirm detailed applicability in the original document.
Source record 11036870 at NHTSAV9123042071790_3MIB3 Recovery SolutionNHTSA ID 11035763
MIB3 Recovery Solution
Campaign / software reference: 3G0.919.360.SE
Components: UNKNOWN OR OTHER. Confirm detailed applicability in the original document.
Source record 11035763 at NHTSAVOS-26-42This is a notice for software changes with the ODIS diagnostic program to correct the communication during vehicle programming function: A software fix is needed to correct the issue: DA 0019 - Hotfix 12-V battery test(s) – No …NHTSA ID 11035772
This is a notice for software changes with the ODIS diagnostic program to correct the communication during vehicle programming function: A software fix is needed to correct the issue: DA 0019 - Hotfix 12-V battery test(s) – No battery diagnosis - Inconclusive test result.
Components: ELECTRICAL SYSTEM. Confirm detailed applicability in the original document.
Source record 11035772 at NHTSARecords below contain the NHTSA bulk summary unless a document-reviewed explainer is linked. A service bulletin is not a safety recall or a promise of a free repair. Records may be revised or superseded; verify the current document with the manufacturer.
04 / Agency investigations
Official inquiries.
An investigation is an inquiry into a potential concern. Its presence does not establish a defect, and a closed case does not certify a car’s condition.
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