The vehicle dossier US · 2025
2025 Toyota
GRAND HIGHLANDERProblems & recalls
73 distinct owner reports in the NHTSA snapshot. Other components appears in 34 of them. Explore what was reported—and which official actions are on file.
01 / Owner-reported evidence
What owners reported.
Categories attached to 73 distinct reports. A report can mention more than one component, so category totals can overlap.
See original component labels
These are reports made to NHTSA, not verified diagnoses. More reports can reflect more vehicles, more time on the road, or greater reporting activity.
The reporting timeline
When reports arrived.
Reports by year filed, not by the year a problem occurred. Showing the latest 2 years with reports.
14,650 miles is the median among 6 reports with usable mileage. The middle half spans 12,200–15,000 miles.
This describes the submitted reports. It does not predict when a vehicle will fail.
02 / Official safety campaigns
3 recall campaigns on file.
A campaign can cover only certain production dates or configurations. The count does not tell you whether an individual car has an open recall.
EQUIPMENT:OTHER:LABELSCampaign 26V179000
Reported concern
Toyota Motor Engineering & Manufacturing (Toyota) is recalling certain 2024-2025 Toyota Tundra, Tacoma Hybrid, Tacoma, RAV4 Hybrid, Land Cruiser Hybrid, Lexus GX550, 2024-2026 Tundra Hybrid, 2025 Sequoia Hybrid, Crown Signia, Grand Highlander, Lexus TX500 Hybrid, Lexus NX350 Hybrid, 2025-2026 Grand Highlander Hybrid, and Lexus TX350 vehicles. The load carrying capacity modification label may display inaccurate added weight values. As such, these vehicles fail to comply with the requirements of Federal Motor Vehicle Safety Standard number 110, "Tire Selection and Rims."
Manufacturer’s stated response
Dealers will replace the load carrying capacity modification label, free of charge. Owner letters were mailed May 26, 2026. Owners may contact Toyota's customer service at 1-800-331-4331. Toyota's numbers for this recall are 26LB04, 26LA04, 26TB07, and 26TA07.
Manufacturer campaign: See attached Part573
Read campaign 26V179000 at NHTSABACK OVER PREVENTION:DISPLAY FUNCTIONCampaign 25V744000
Reported concern
Toyota Motor Engineering & Manufacturing (Toyota) is recalling certain 2022-2026 Toyota, Lexus, and Subaru Solterra vehicles equipped with a Panoramic View Monitor (PVM) system. Please see the recall report for a complete list of models. A software error may cause the rearview camera to freeze or display a blank screen when the vehicle is in reverse. As such, these vehicles fail to comply with the requirements of Federal Motor Vehicle Safety Standard (FMVSS) number 111, "Rear Visibility."
Manufacturer’s stated response
Dealers will update the parking assist software, free of charge. Owner letters were mailed January 2, 2026. Owners may contact Toyota's customer service at 1-800-331-4331. Toyota's numbers for this recall are 25TB13 and 25LB06. Subaru's number for this recall is WRE25.
Manufacturer campaign: 25TB13/25LB06/WRE25
Read campaign 25V744000 at NHTSAELECTRICAL SYSTEM: INSTRUMENT CLUSTER/PANELCampaign 25V595000
Reported concern
Toyota Motor Engineering & Manufacturing (Toyota) is recalling certain 2023-2024 Toyota Venza, 2023-2025 RAV4 Prime, RAV4, Highlander, GR Corolla, Crown, 2024-2025 Lexus TX, LS, Toyota Tacoma, Grand Highlander, and 2025 Lexus RX, Toyota Crown Signia, Camry, RAV 4 Plug-in Hybrid (PHEV), and 4 Runner vehicles. Due to an error in the instrument panel software at vehicle startup, the instrument panel may fail to display vehicle speed, brake system, and tire pressure warning lights.
Manufacturer’s stated response
Dealers will update the instrument panel software over-the-air (OTA) for non-PHEV vehicles, free of charge. For PHEV vehicles, dealers will inspect the instrument panel assembly, and either replace it, or update the software, free of charge. Owner letters were mailed December 5, 2025. Additional letters will be sent, anticipated in May 2026. This is a phased recall. Owners may contact Toyota's customer service at 1-800-331-4331. Toyota's numbers for this recall are 25TB08 and 25TA08. Lexus' numbers for this recall are 25LB05 and 25LA05.
Manufacturer campaign: See Part 573 Report
Read campaign 25V595000 at NHTSA03 / The manufacturer’s record
Instructions. Updates. Responses.
38 distinct communications list this model-year. Showing the latest 12. A matching model-year does not establish that every engine, trim or reported symptom is covered.
T-SB-0055-24 Rev2Some 2005 – 2026 Toyota vehicles that have undergone water intrusion may exhibit a condition in which a musty odor is present. Follow the procedures in this bulletin to remediate the odor and address this condition. The purpose…NHTSA ID 11028712
Some 2005 – 2026 Toyota vehicles that have undergone water intrusion may exhibit a condition in which a musty odor is present. Follow the procedures in this bulletin to remediate the odor and address this condition. The purpose of this Service Bulletin is to provide general guidelines and procedures for odor remediation. This Service Bulletin provides a guide on how to prepare and treat the interior of the vehicle for odor remediation. Refer to the applicable model and model year Repair Manual and the EPA (Environmental Protection Agency) website for the most up-to-date safety and precautionary guidelines.
Campaign / software reference: T-SB-0055-24 Rev2
Components: UNKNOWN OR OTHER. Confirm detailed applicability in the original document.
Source record 11028712 at NHTSAT-SB-0111-24 Rev1Some 2024 – 2025 model year Grand Highlander and Grand Highlander Hybrid vehicles may exhibit an abnormal fluttering and/or vibration across the rear-center section of the hood. This phenomenon is most notable on darker color v…NHTSA ID 11021719
Some 2024 – 2025 model year Grand Highlander and Grand Highlander Hybrid vehicles may exhibit an abnormal fluttering and/or vibration across the rear-center section of the hood. This phenomenon is most notable on darker color vehicles. However, this condition may be noticed on the subject vehicles regardless of the paint color.
Campaign / software reference: T-SB-0111-24 Rev1
Components: STRUCTURE:BODY. Confirm detailed applicability in the original document.
Source record 11021719 at NHTSAT-SB-0058-23 Rev1The air conditioning dye injection tool kit has been developed to aid in identifying the location of air conditioning refrigerant leaks. The procedures outlined in this Service Bulletin aid in locating, inspecting, and repairin…NHTSA ID 11020657
The air conditioning dye injection tool kit has been developed to aid in identifying the location of air conditioning refrigerant leaks. The procedures outlined in this Service Bulletin aid in locating, inspecting, and repairing refrigerant leaks.
Campaign / software reference: T-SB-0058-23 Rev1
Components: ELECTRICAL SYSTEM. Confirm detailed applicability in the original document.
Source record 11020657 at NHTSAT-SB-0037-25Some 2024 – 2025 model year Grand Highlander and Grand Highlander Hybrid vehicles may exhibit a condition where the Blind Spot Monitor (BSM) system is inoperative, there is a BSM malfunction message on the multi-information dis…NHTSA ID 11019359
Some 2024 – 2025 model year Grand Highlander and Grand Highlander Hybrid vehicles may exhibit a condition where the Blind Spot Monitor (BSM) system is inoperative, there is a BSM malfunction message on the multi-information display (MID), or the driving assist information indicator is illuminated, along with one or more of the following Diagnostic Trouble Codes (DTCs) present: •C1AB413 – Outer Mirror Indicator (Module "B" Side) Circuit Open •C1AB513 – Outer Mirror Indicator (Module "A" Side) Circuit Open The BSM sensor software has been updated to reduce the possibility of these conditions.
Campaign / software reference: T-SB-0037-25
Components: ELECTRICAL SYSTEM. Confirm detailed applicability in the original document.
Source record 11019359 at NHTSAT-SB-0037-25Some 2024 – 2025 model year Grand Highlander and Grand Highlander Hybrid vehicles may exhibit a condition where the Blind Spot Monitor (BSM) system is inoperative, there is a BSM malfunction message on the multi-information dis…NHTSA ID 11018356
Some 2024 – 2025 model year Grand Highlander and Grand Highlander Hybrid vehicles may exhibit a condition where the Blind Spot Monitor (BSM) system is inoperative, there is a BSM malfunction message on the multi-information display (MID), or the driving assist information indicator is illuminated, along with one or more of the following Diagnostic Trouble Codes (DTCs) present: •C1AB413 – Outer Mirror Indicator (Module "B" Side) Circuit Open •C1AB513 – Outer Mirror Indicator (Module "A" Side) Circuit Open The BSM sensor software has been updated to reduce the possibility of these conditions.
Campaign / software reference: T-SB-0037-25
Components: ELECTRICAL SYSTEM. Confirm detailed applicability in the original document.
Source record 11018356 at NHTSAT-TT-0779-25To assist with the early detection and early resolution of audio related concerns you may be asked to recover MMR data from the head unit. The following steps are instructions on how to retrieve the data from the system and are…NHTSA ID 11019331
To assist with the early detection and early resolution of audio related concerns you may be asked to recover MMR data from the head unit. The following steps are instructions on how to retrieve the data from the system and are only to be used when requested by FTS and/or FPE.
Campaign / software reference: T-TT-0779-25
Components: ELECTRICAL SYSTEM. Confirm detailed applicability in the original document.
Source record 11019331 at NHTSAT-TT-0779-25To assist with the early detection and early resolution of audio related concerns you may be asked to recover MMR data from the head unit. The following steps are instructions on how to retrieve the data from the system and are…NHTSA ID 11018328
To assist with the early detection and early resolution of audio related concerns you may be asked to recover MMR data from the head unit. The following steps are instructions on how to retrieve the data from the system and are only to be used when requested by FTS and/or FPE.
Campaign / software reference: T-TT-0779-25
Components: ELECTRICAL SYSTEM. Confirm detailed applicability in the original document.
Source record 11018328 at NHTSAT-SB-0021-25Flash reprogramming allows the Electronic Control Unit (ECU) software to be updated without replacing the ECU. Flash calibration updates for specific vehicle models/ECUs are released as field-fix procedures described in individ…NHTSA ID 11016782
Flash reprogramming allows the Electronic Control Unit (ECU) software to be updated without replacing the ECU. Flash calibration updates for specific vehicle models/ECUs are released as field-fix procedures described in individual Service Bulletins. This bulletin details the Global Techstream+ (GTS+) ECU flash reprogramming procedures and outlines use of the Technical Information System (TIS) and the Calibration Update Wizard+ (CUW+). To ensure the correct ECU software is installed, ECUs will require a Security Signature before the ECU will initialize the flash reprogramming sequence. This bulletin also details the process for acquiring a Security Signature from TIS during the GTS+ ECU flash reprogramming process.
Campaign / software reference: T-SB-0021-25
Components: ENGINE. Confirm detailed applicability in the original document.
Source record 11016782 at NHTSAT-SB-0013-24 Rev1The Immobilizer and Smart Key Reset is a feature that allows the registration of new keys when all master keys are lost. Once the system is reset, all previously registered keys will be erased and can never be reused. Another f…NHTSA ID 11016781
The Immobilizer and Smart Key Reset is a feature that allows the registration of new keys when all master keys are lost. Once the system is reset, all previously registered keys will be erased and can never be reused. Another feature, Add/Remove Key, is also available. Once a key is removed, it can never be reused.
Campaign / software reference: T-SB-0013-24 Rev1
Components: ELECTRICAL SYSTEM. Confirm detailed applicability in the original document.
Source record 11016781 at NHTSAT-SB-0021-25Flash reprogramming allows the Electronic Control Unit (ECU) software to be updated without replacing the ECU. Flash calibration updates for specific vehicle models/ECUs are released as field-fix procedures described in individ…NHTSA ID 11015496
Flash reprogramming allows the Electronic Control Unit (ECU) software to be updated without replacing the ECU. Flash calibration updates for specific vehicle models/ECUs are released as field-fix procedures described in individual Service Bulletins. This bulletin details the Global Techstream+ (GTS+) ECU flash reprogramming procedures and outlines use of the Technical Information System (TIS) and the Calibration Update Wizard+ (CUW+). To ensure the correct ECU software is installed, ECUs will require a Security Signature before the ECU will initialize the flash reprogramming sequence. This bulletin also details the process for acquiring a Security Signature from TIS during the GTS+ ECU flash reprogramming process.
Campaign / software reference: T-SB-0021-25
Components: ENGINE. Confirm detailed applicability in the original document.
Source record 11015496 at NHTSAT-SB-0013-24 Rev1The Immobilizer and Smart Key Reset is a feature that allows the registration of new keys when all master keys are lost. Once the system is reset, all previously registered keys will be erased and can never be reused. Another f…NHTSA ID 11015495
The Immobilizer and Smart Key Reset is a feature that allows the registration of new keys when all master keys are lost. Once the system is reset, all previously registered keys will be erased and can never be reused. Another feature, Add/Remove Key, is also available. Once a key is removed, it can never be reused.
Campaign / software reference: T-SB-0013-24 Rev1
Components: ELECTRICAL SYSTEM. Confirm detailed applicability in the original document.
Source record 11015495 at NHTSAT-SB-0015-25Some 2021 – 2025 model year Toyota vehicles may require the download and installation of vehicle specific software or configuration software when the Electronic Control Unit (ECU) is replaced. GTS+ software has been modified to…NHTSA ID 11014209
Some 2021 – 2025 model year Toyota vehicles may require the download and installation of vehicle specific software or configuration software when the Electronic Control Unit (ECU) is replaced. GTS+ software has been modified to indicate when configuration software is required. A new Configure column has been added to the GTS+ Health Check Results screen to show when configuration software is available for a specific ECU.
Campaign / software reference: T-SB-0015-25
Components: ELECTRICAL SYSTEM. Confirm detailed applicability in the original document.
Source record 11014209 at NHTSARecords below contain the NHTSA bulk summary unless a document-reviewed explainer is linked. A service bulletin is not a safety recall or a promise of a free repair. Records may be revised or superseded; verify the current document with the manufacturer.
04 / Agency investigations
Official inquiries.
An investigation is an inquiry into a potential concern. Its presence does not establish a defect, and a closed case does not certify a car’s condition.
Road debris/rocks damaging the heat exchangersDP26006
The Office of Defects Investigation (ODI) received a Petition dated July 20, 2026. The Petition requests an investigation of road debris / rocks damaging the heat exchangers in model year (MY) 2024-2026 Toyota Grand Highlander vehicles. The Petition contends that the Grand Highlander’s front-end grill has large, open apertures and no protective screen between the grill and the vehicle’s heat exchangers. The Petition further alleges that as a result, during normal driving, the damage to heat exchangers results in coolant leakage and sudden loss of propulsion. The Petitioner cites thirteen (13) complaints received by ODI alleging this failure, which, when added to the petitioner’s own complaint, bring the total under consideration at this time to fourteen (14). ODI will evaluate these complaints to determine if they are related to the failure cited in the Petition and conduct a technical review under 49 CFR Part 552. This Defect Petition is being opened to evaluate whether to grant or deny the petition. The petition can be reviewed at NHTSA.gov under ODI number 11754975.
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