The vehicle dossier US · 2002
2002 Subaru
OUTBACKProblems & recalls
143 distinct owner reports in the NHTSA snapshot. Other components appears in 32 of them. Explore what was reported—and which official actions are on file.
01 / Owner-reported evidence
What owners reported.
Categories attached to 143 distinct reports. A report can mention more than one component, so category totals can overlap.
See original component labels
These are reports made to NHTSA, not verified diagnoses. More reports can reflect more vehicles, more time on the road, or greater reporting activity.
The reporting timeline
When reports arrived.
Reports by year filed, not by the year a problem occurred. Showing the latest 15 years with reports.
70,500 miles is the median among 88 reports with usable mileage. The middle half spans 37,000–96,000 miles.
This describes the submitted reports. It does not predict when a vehicle will fail.
02 / Official safety campaigns
5 recall campaigns on file.
A campaign can cover only certain production dates or configurations. The count does not tell you whether an individual car has an open recall.
FUEL SYSTEM, GASOLINE:DELIVERY:FUEL PUMPCampaign 13E065000
Reported concern
Airtex Products LP (Airtex) is recalling certain model E8598M, E8518M, E8600M, E8596M, and E8597M fuel pumps manufactured July 26, 2013, and July 29, 2013 and used as aftermarket replacements on Subaru Baja's, Outback's and Legacy's. The affected fuel pumps were sold or installed into the aftermarket applications on or after July 26, 2013, and may may leak fuel from the base of a fuel line connection when the gas tank is full.
Manufacturer’s stated response
Airtex will notify owners, and will replace the fuel pump, free of charge. Recall is expected to begin on January 2, 2014. Customers may contact Airtex at 1-800-880-3056. The recall is expected to begin during January 2014. This recall is being conducted by Airtex, not by Subaru.
Read campaign 13E065000 at NHTSAVEHICLE SPEED CONTROL:CABLESCampaign 04V128000
Reported concern
ON CERTAIN PASSENGER SEDANS, WAGONS, AND SPORT UTILITY VEHICLES, THE CRUISE CONTROL CABLE COULD COME OUT OF ITS TRACK ON THE CRUISE CONTROL LEVER AND LODGE ON THE CONTROL LEVER TAB WHEN THE ACCELERATOR PEDAL IS RELEASED. IF THIS CONDITION OCCURS, THE THROTTLE WILL NOT RETURN TO THE IDLE POSITION AND WILL REMAIN IN AN OPEN POSITION.
Manufacturer’s stated response
DEALERS WILL INSTALL A CRUISE CONTROL CABLE RETAINING CLIP TO THE CRUISE CONTROL LEVER TAB ON THE THROTTLE SHAFT IN ORDER TO PREVENT THE CRUISE CONTROL CABLE FROM COMING OUT OF ITS TRACK. OWNER NOTIFICATION BEGAN ON APRIL 12, 2004. OWNERS SHOULD CONTACT SUBARU AT 1-800-782-2783.
Manufacturer campaign: WWQ-01
Read campaign 04V128000 at NHTSASUSPENSION:REARCampaign 03V153000
Reported concern
THIS RECALL APPLIES TO CERTAIN PASSENGER VEHICLES ORIGINALLY SOLD IN OR CURRENTLY REGISTERED IN THE STATES OF CONNECTICUT, DELAWARE, ILLINOIS, INDIANA, IOWA, KENTUCKY, MAINE, MARYLAND, MASSACHUSETTS, MICHIGAN, MINNESOTA, MISSOURI, NEW HAMPSHIRE, NEW JERSEY, NEW YORK, OHIO, PENNSYLVANIA, RHODE ISLAND, VERMONT, VIRGINIA, WEST VIRGINIA, WISCONSIN, AND THE DISTRICT OF COLUMBIA. CERTAIN REAR SUSPENSION SUBFRAME COMPONENTS WERE PRODUCED WITH POOR PAINT QUALITY WHICH, AFTER CONTINUED EXPOSURE TO CORROSIVE ROAD SALTS FOR A PERIOD OF SEVERAL YEARS, COULD RESULT IN RUST-OUT OF THE COMPONENT AND POSSIBLE BREAKAGE OF THE SUBFRAME.
Manufacturer’s stated response
DEALERS WILL CLEAN AND RUST-PROOF THE REAR SUSPENSION SUBFRAME. OWNER NOTIFICATION BEGAN JULY 14, 2003. OWNERS WHO TAKE THEIR VEHICLES TO AN AUTHORIZED DEALER ON AN AGREED UPON SERVICE DATE AND DO NOT RECEIVE THE FREE REMEDY WITHIN A REASONABLE TIME SHOULD CONTACT SUBARU AT 1-800-782-2783.
Manufacturer campaign: WWM-96
Read campaign 03V153000 at NHTSAPOWER TRAIN:AUTOMATIC TRANSMISSIONCampaign 02V282000
Reported concern
CERTAIN SPORT UTILITY AND PASSENGER VEHICLES EQUIPPED WITH AUTOMATIC TRANSMISSIONS WERE PRODUCED WITH AN IMPROPERLY MANUFACTURED TRANSMISSION PARKING ROD. WHEN THE TRANSMISSION SELECTOR LEVER IS PLACED IN THE "P" (PARK) POSITION, THE TRANSMISSION PARK MECHANISM, THAT IS INTENDED TO HOLD YOUR VEHICLE, MAY NOT ENGAGE.
Manufacturer’s stated response
DEALERS WILL REPLACE THE AUTOMATIC TRANSMISSION PARKING ROD ASSEMBLY. OWNER NOTIFICATION JANUARY 8, 2003. AN INTERIM OWNER NOTIFICATION WILL BE SENT DURING NOVEMBER 2002. OWNERS WHO TAKE THEIR VEHICLES TO AN AUTHORIZED DEALER ON AN AGREED UPON SERVICE DATE AND DO NOT RECEIVE THE FREE REMEDY WITHIN A REASONABLE TIME SHOULD CONTACT SUBARU AT 1-800-782-2783.
Manufacturer campaign: WWK-94
Read campaign 02V282000 at NHTSASERVICE BRAKES, HYDRAULIC:FOUNDATION COMPONENTS:MASTER CYLINDERCampaign 02V079000
Reported concern
ON CERTAIN PASSENGER VEHICLES, THE BRAKE MASTER CYLINDERS MAY NOT FUNCTION PROPERLY IN AMBIENT TEMPERATURES BELOW FREEZING 32 DEGREES FAHRENHEIT AND LOWER).
Manufacturer’s stated response
DEALERS WILL REPLACE THE MASTER CYLINDERS. OWNER NOTIFICATION BEGAN MARCH 21, 2002. OWNERS WHO TAKE THEIR VEHICLES TO AN AUTHORIZED DEALER ON AN AGREED UPON SERVICE DATE AND DO NOT RECEIVE THE FREE REMEDY WITHIN A REASONABLE TIME SHOULD CONTACT SUBARU AT 1-800-782-2783.
Read campaign 02V079000 at NHTSA03 / The manufacturer’s record
Instructions. Updates. Responses.
137 distinct communications list this model-year. Showing the latest 12. A matching model-year does not establish that every engine, trim or reported symptom is covered.
15-308-23RThis Service Information Bulletin outlines a systematic procedure for diagnosing parasitic draw (dark/standby current) in vehicles experiencing battery drain when the ignition is off, leading to no-start conditions or frequent …NHTSA ID 11036807
This Service Information Bulletin outlines a systematic procedure for diagnosing parasitic draw (dark/standby current) in vehicles experiencing battery drain when the ignition is off, leading to no-start conditions or frequent jump-starts.This is an revised version of the original bulletin.
Components: ELECTRICAL SYSTEM. Confirm detailed applicability in the original document.
Source record 11036807 at NHTSA15-304-22RThis Bulletin has been developed to outline the steps for gathering basic but essential information during diagnosis of Infotainment concerns. (This is an revised version of the original bulletin.)NHTSA ID 11036796
This Bulletin has been developed to outline the steps for gathering basic but essential information during diagnosis of Infotainment concerns. (This is an revised version of the original bulletin.)
Components: ELECTRICAL SYSTEM. Confirm detailed applicability in the original document.
Source record 11036796 at NHTSAArticle LocatorTechtips newsletter locator index.NHTSA ID 11036794
Techtips newsletter locator index.
Components: ELECTRICAL SYSTEM. Confirm detailed applicability in the original document.
Source record 11036794 at NHTSA15-333-25RThis bulletin contains illustrations of exchange components and their manufacturer as well as a description of the proper exchange procedure. This is an revised version of the original bulletinNHTSA ID 11036789
This bulletin contains illustrations of exchange components and their manufacturer as well as a description of the proper exchange procedure. This is an revised version of the original bulletin
Components: ELECTRICAL SYSTEM. Confirm detailed applicability in the original document.
Source record 11036789 at NHTSASubaruNet Annoucement (EThis announcement is requesting retailer staff to retain the EyeSight protective hood covers from Generation 4 EyeSight cameras.NHTSA ID 11034249
This announcement is requesting retailer staff to retain the EyeSight protective hood covers from Generation 4 EyeSight cameras.
Components: UNKNOWN OR OTHER. Confirm detailed applicability in the original document.
Source record 11034249 at NHTSA01-167-08RThis bulletin contains additional information for recommended materials listed in the Service Manuals for individual models.NHTSA ID 11033069
This bulletin contains additional information for recommended materials listed in the Service Manuals for individual models.
Components: UNKNOWN OR OTHER. Confirm detailed applicability in the original document.
Source record 11033069 at NHTSASubaruNet Announcement (RThis announcement provides information on the remanufactured CVT transmission program.NHTSA ID 11033056
This announcement provides information on the remanufactured CVT transmission program.
Components: POWER TRAIN. Confirm detailed applicability in the original document.
Source record 11033056 at NHTSA07-240-26RThis Service Information Bulletin was developed to provide interim guidance for vehicles exhibiting DTC B2A20.NHTSA ID 11032034
This Service Information Bulletin was developed to provide interim guidance for vehicles exhibiting DTC B2A20.
Components: UNKNOWN OR OTHER. Confirm detailed applicability in the original document.
Source record 11032034 at NHTSA03-97-26This bulletin announces the service manual correction regarding clutch master cylinder reservoir service procedures.NHTSA ID 11032040
This bulletin announces the service manual correction regarding clutch master cylinder reservoir service procedures.
Components: POWER TRAIN. Confirm detailed applicability in the original document.
Source record 11032040 at NHTSA01-167-08RThis bulletin contains additional information for recommended materials listed in the Service Manuals for individual models.NHTSA ID 11032039
This bulletin contains additional information for recommended materials listed in the Service Manuals for individual models.
Components: UNKNOWN OR OTHER. Confirm detailed applicability in the original document.
Source record 11032039 at NHTSA05-97-26This Bulletin provides the diagnostic procedures to be followed when addressing customer concerns of steering wheel/vehicle body vibration when driving at highway speeds when tire/wheel balance is suspected.NHTSA ID 11032035
This Bulletin provides the diagnostic procedures to be followed when addressing customer concerns of steering wheel/vehicle body vibration when driving at highway speeds when tire/wheel balance is suspected.
Components: STEERING · WHEELS. Confirm detailed applicability in the original document.
Source record 11032035 at NHTSA10-105-25RThis bulletin announces the new procedure and Warranty Fail Code for FirstTime air conditioning (A/C) performance concerns possibly resulting from an undetected A/C refrigerant leak.NHTSA ID 11030560
This bulletin announces the new procedure and Warranty Fail Code for FirstTime air conditioning (A/C) performance concerns possibly resulting from an undetected A/C refrigerant leak.
Components: ELECTRICAL SYSTEM. Confirm detailed applicability in the original document.
Source record 11030560 at NHTSARecords below contain the NHTSA bulk summary unless a document-reviewed explainer is linked. A service bulletin is not a safety recall or a promise of a free repair. Records may be revised or superseded; verify the current document with the manufacturer.
04 / Agency investigations
Official inquiries.
An investigation is an inquiry into a potential concern. Its presence does not establish a defect, and a closed case does not certify a car’s condition.
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