The vehicle dossier US · 2020

2020 Subaru
LEGACYProblems & recalls

121 distinct owner reports in the NHTSA snapshot. Visibility appears in 66 of them. Explore what was reported—and which official actions are on file.

Snapshot Sep 28, 2026Live NHTSA complaint API How this dossier is compiled

From the original manufacturer documents

What did the manufacturer do?

These reviewed documents are associated with this model-year. Check the stated engine, build-date, VIN and coverage conditions before assuming they apply to the car you’re considering.

Subaru · 16-155-25R

Selected 2019–2020 CVTs

10 years / 100,000 miles

Subaru says this extension provides added assurance and is not a response to one specific condition.

The extra mileage-independent coverage period ended June 30, 2026; check ordinary extension limits separately.

Read coverage & conditions
Subaru · 07-235-25

EyeSight / reverse braking

75% covered during extension

The bulletin discusses reproducible unnecessary stopping or slowing attributed to specified EyeSight or reverse-braking components.

A special four-month window for vehicles whose extension would already have expired ended November 29, 2025.

Read coverage & conditions

01 / Owner-reported evidence

What owners reported.

Categories attached to 121 distinct reports. A report can mention more than one component, so category totals can overlap.

Visibility66 reports
Other components39 reports
Electrical system15 reports
Transmission & drivetrain7 reports
Engine4 reports
Brakes2 reports
Body & structure1 reports
Fuel system1 reports
Air bags1 reports
Steering1 reports
See original component labels
VISIBILITY/WIPER57
UNKNOWN OR OTHER26
ELECTRICAL SYSTEM15
VISIBILITY:WINDSHIELD8
POWER TRAIN7
FORWARD COLLISION AVOIDANCE: WARNINGS4
ENGINE4
VEHICLE SPEED CONTROL3
SERVICE BRAKES2
FORWARD COLLISION AVOIDANCE: ADAPTIVE CRUISE CONTROL2
LANE DEPARTURE: ASSIST2
FORWARD COLLISION AVOIDANCE: AUTOMATIC EMERGENCY BRAKING2
EXTERIOR LIGHTING1
VEHICLE SPEED CONTROL:ACCELERATOR PEDAL1
BACK OVER PREVENTION: REARVIEW SYSTEM BRAKING1
BACK OVER PREVENTION: WARNINGS1
STRUCTURE:BODY1
TIRES:SIDEWALL1
FUEL/PROPULSION SYSTEM1
AIR BAGS1
VISIBILITY:POWER WINDOW DEVICES AND CONTROLS1
SEATS1
STEERING1

These are reports made to NHTSA, not verified diagnoses. More reports can reflect more vehicles, more time on the road, or greater reporting activity.

The reporting timeline

When reports arrived.

Reports by year filed, not by the year a problem occurred. Showing the latest 7 years with reports.

Year filed (last two digits)Latest report: Jun 20, 2026
Mileage, where supplied

5,900 miles is the median among 52 reports with usable mileage. The middle half spans 2,300–12,000 miles.

This describes the submitted reports. It does not predict when a vehicle will fail.

02 / Official safety campaigns

6 recall campaigns on file.

A campaign can cover only certain production dates or configurations. The count does not tell you whether an individual car has an open recall.

Mar 22, 2024 Safety recallAIR BAGS:SENSOR:OCCUPANT CLASSIFICATION:FRONT PASSENGERCampaign 24V227000

Reported concern

Subaru of America, Inc. (Subaru) is recalling certain 2020-2022 Outback and Legacy vehicles. A capacitor in the sensors for the Occupant Detection System (ODS) may crack and short circuit, which can prevent the front passenger air bag from deploying in a crash.

Manufacturer’s stated response

Dealers will replace the ODS sensors on the front passenger seat, free of charge. Owner notifications were mailed February 3, 2025. Owners may contact Subaru customer service at 1-844-373-6614. Subaru's number for this recall is WRA-24.

Manufacturer campaign: WRA-24

Read campaign 24V227000 at NHTSA
Jul 8, 2022 Safety recallPOWER TRAIN:DRIVELINE:CHAIN/BELTCampaign 22V485000

Reported concern

Subaru of America, Inc. (Subaru) is recalling certain 2020-2021 Outback and Legacy vehicles. A programming error in the Transmission Control Unit (TCU) may allow the clutch to engage before the drive chain is completely clamped.

Manufacturer’s stated response

Dealers will reprogram the TCU, inspect TCU data for chain slip, and visually inspect the chain guide. If evidence of chain slippage or damage is found, the transmission will be replaced. Repairs will be performed free of charge. Owner notification letters are expected to be mailed August 24, 2022. Owners may contact Subaru's customer service at 1-844-373-6614. Subaru's number for this recall is WRK-22. This recall is an expansion of previous recall number 21V-955.

Manufacturer campaign: WRK-22

Read campaign 22V485000 at NHTSA
Dec 9, 2021 Safety recallPOWER TRAIN:DRIVELINE:CHAIN/BELTCampaign 21V955000

Reported concern

Subaru of America, Inc. (Subaru) is recalling certain 2019-2020 Ascent, 2020 Legacy and Outback vehicles. A programming error in the Transmission Control Unit (TCU) may allow the clutch to engage before the drive chain is completely clamped.

Manufacturer’s stated response

Dealers will reprogram the TCU, inspect TCU data for chain slip, and visually inspect the chain guide. If evidence of chain slippage or damage is found, the transmission will be replaced. Repairs will be performed free of charge. Owner notification letters were mailed August 19, 2022. This recall includes all vehicles previously recalled under 19V-855. Vehicles previously recalled under 19V-855 will need to have the new remedy performed for this recall once available. Owners may contact Subaru customer service at 1-844-373-6614. Subaru's number for this recall is WRK-21.

Manufacturer campaign: WRK-21

Read campaign 21V955000 at NHTSA
Jul 29, 2021 Safety recallFUEL SYSTEM, GASOLINE:DELIVERY:FUEL PUMPCampaign 21V587000

Reported concern

Subaru of America, Inc. (Subaru) is recalling certain 2019-2020 Ascent, 2018 Forester, 2018-2020 Impreza, Legacy, Outback, 2018-2019 BRZ, WRX, and Toyota 86 vehicles. The low-pressure fuel pump inside the fuel tank may fail.

Manufacturer’s stated response

Dealers will replace the low-pressure fuel pump, free of charge. Owner notification letters were mailed September 24, 2021. Subaru and Toyota owners may call customer service at 1-844-373-6614. Subaru's number for this recall is WRG-21.

Manufacturer campaign: WRG-21

Read campaign 21V587000 at NHTSA
Dec 10, 2020 Safety recallBACK OVER PREVENTION:DISPLAY FUNCTIONCampaign 20V766000

Reported concern

Subaru of America, Inc. (Subaru) is recalling certain 2020 Legacy and Outback vehicles equipped with "high" grade and "mid" grade multimedia navigation. The August 2020 over-the-air software update may have timed out without completing the installation, corrupting the data, and causing the rearview display to shutoff intermittently. As such, these vehicles fail to comply with the requirements of Federal Motor Vehicle Safety Standard number 111, "Rear Visibility."

Manufacturer’s stated response

Subaru will notify owners, and dealers will reprogram the software and, if necessary, replace the Cockpit Control Module, free of charge. The recall began January 22, 2021. Owners may contact Subaru customer service at 1-844-373-6614. Subaru's number for this recall is WRH-20.

Manufacturer campaign: WRH-20

Read campaign 20V766000 at NHTSA
Sep 18, 2019 Safety recallSERVICE BRAKES, HYDRAULIC:PEDALS AND LINKAGESCampaign 19V664000

Reported concern

Subaru of America, Inc. (Subaru) is recalling certain 2020 Outback and Legacy vehicles. The brake pedal mounting bracket may have a missing or insufficiently tightened bolt.

Manufacturer’s stated response

Subaru will notify owners, and dealers will inspect the brake pedal mounting bracket hardware and replace the hardware or brake pedal assembly, as necessary, free of charge. The recall began October 1, 2019. Owners may contact Subaru customer service at 1-844-373-6614. Subaru's number for this recall is WUL-97.

Manufacturer campaign: WUL-97

Read campaign 19V664000 at NHTSA
Check this car’s VIN at NHTSA

03 / The manufacturer’s record

Instructions. Updates. Responses.

587 distinct communications list this model-year. Showing the latest 12. A matching model-year does not establish that every engine, trim or reported symptom is covered.

Aug 31, 2026 Service Bulletin/Repair Instructions15-261-20RThis bulletin announces reprogramming file availability and provides a software update installation procedure to optimize the new Gen 4 Denso CP1 Audio and Navigation head units utilized in the models listed.This is an revised …NHTSA ID 11036823

This bulletin announces reprogramming file availability and provides a software update installation procedure to optimize the new Gen 4 Denso CP1 Audio and Navigation head units utilized in the models listed.This is an revised version of the original bulletin.

Components: ELECTRICAL SYSTEM. Confirm detailed applicability in the original document.

Source record 11036823 at NHTSA
Aug 31, 2026 Service Bulletin/Repair Instructions05-62-18RThis bulletin provides a procedure to address customer concerns of surface rust accumulating in the top center retaining nut area of the front strut mounts. This is an revised version of the original bulletin.NHTSA ID 11036822

This bulletin provides a procedure to address customer concerns of surface rust accumulating in the top center retaining nut area of the front strut mounts. This is an revised version of the original bulletin.

Components: STRUCTURE:BODY. Confirm detailed applicability in the original document.

Source record 11036822 at NHTSA
Aug 21, 2026 OtherSubaruNet Announcement (CThis Announcement provides diagnostic assistance for CVT issues.NHTSA ID 11036804

This Announcement provides diagnostic assistance for CVT issues.

Components: ELECTRICAL SYSTEM · POWER TRAIN. Confirm detailed applicability in the original document.

Source record 11036804 at NHTSA
Aug 20, 2026 Service Bulletin/Repair Instructions16-158-26This bulletin provides guidance when diagnosing chain slip, judder, shudder, and hesitation concerns on the TR580 model CVT transmissions used in the models listed.NHTSA ID 11036814

This bulletin provides guidance when diagnosing chain slip, judder, shudder, and hesitation concerns on the TR580 model CVT transmissions used in the models listed.

Components: POWER TRAIN. Confirm detailed applicability in the original document.

Source record 11036814 at NHTSA
Aug 20, 2026 Service Bulletin/Repair Instructions02-196-26RThis service bulletin outlines the diagnostic and repair procedure for white smoke emitted from the exhaust after startup. This is an revised version of the original bulletin.NHTSA ID 11036811

This service bulletin outlines the diagnostic and repair procedure for white smoke emitted from the exhaust after startup. This is an revised version of the original bulletin.

Components: ENGINE. Confirm detailed applicability in the original document.

Source record 11036811 at NHTSA
Aug 20, 2026 Service Bulletin/Repair Instructions16-154-25RThis Service Information Bulletin announces the release of a new diagnostic assistance application for TR690 and TR580 CVT-equipped vehicles. This is an revised version of the original bulletin.NHTSA ID 11036809

This Service Information Bulletin announces the release of a new diagnostic assistance application for TR690 and TR580 CVT-equipped vehicles. This is an revised version of the original bulletin.

Components: POWER TRAIN. Confirm detailed applicability in the original document.

Source record 11036809 at NHTSA
Aug 20, 2026 Service Bulletin/Repair Instructions16-150-24RThis bulletin announces availability of new reprogramming files developed to address SYMPTOM 1: A jerk or judder sensation felt from the powertrain during braking with the air conditioning on. SYPMTOM 2: A shudder is felt from …NHTSA ID 11036808

This bulletin announces availability of new reprogramming files developed to address SYMPTOM 1: A jerk or judder sensation felt from the powertrain during braking with the air conditioning on. SYPMTOM 2: A shudder is felt from the powertrain along with a screeching type of sound. This is an revised version of the original bulletin.

Components: POWER TRAIN. Confirm detailed applicability in the original document.

Source record 11036808 at NHTSA
Aug 20, 2026 Service Bulletin/Repair Instructions15-308-23RThis Service Information Bulletin outlines a systematic procedure for diagnosing parasitic draw (dark/standby current) in vehicles experiencing battery drain when the ignition is off, leading to no-start conditions or frequent …NHTSA ID 11036807

This Service Information Bulletin outlines a systematic procedure for diagnosing parasitic draw (dark/standby current) in vehicles experiencing battery drain when the ignition is off, leading to no-start conditions or frequent jump-starts.This is an revised version of the original bulletin.

Components: ELECTRICAL SYSTEM. Confirm detailed applicability in the original document.

Source record 11036807 at NHTSA
Aug 20, 2026 Service Bulletin/Repair Instructions16-132-20RThis Bulletin provides updated diagnostic procedures to follow and a brief questionnaire to complete when diagnosing an alleged Chain Slip condition on the TR580 and TR690 model CVT transmissions used in the models listed. This…NHTSA ID 11036806

This Bulletin provides updated diagnostic procedures to follow and a brief questionnaire to complete when diagnosing an alleged Chain Slip condition on the TR580 and TR690 model CVT transmissions used in the models listed. This is an revised version of the original bulletin.

Components: POWER TRAIN. Confirm detailed applicability in the original document.

Source record 11036806 at NHTSA
Aug 13, 2026 Service Bulletin/Repair Instructions15-304-22RThis Bulletin has been developed to outline the steps for gathering basic but essential information during diagnosis of Infotainment concerns. (This is an revised version of the original bulletin.)NHTSA ID 11036796

This Bulletin has been developed to outline the steps for gathering basic but essential information during diagnosis of Infotainment concerns. (This is an revised version of the original bulletin.)

Components: ELECTRICAL SYSTEM. Confirm detailed applicability in the original document.

Source record 11036796 at NHTSA
Aug 5, 2026 OtherArticle LocatorTechtips newsletter locator index.NHTSA ID 11036794

Techtips newsletter locator index.

Components: ELECTRICAL SYSTEM. Confirm detailed applicability in the original document.

Source record 11036794 at NHTSA
Aug 1, 2026 Service Bulletin/Repair Instructions15-333-25RThis bulletin contains illustrations of exchange components and their manufacturer as well as a description of the proper exchange procedure. This is an revised version of the original bulletinNHTSA ID 11036789

This bulletin contains illustrations of exchange components and their manufacturer as well as a description of the proper exchange procedure. This is an revised version of the original bulletin

Components: ELECTRICAL SYSTEM. Confirm detailed applicability in the original document.

Source record 11036789 at NHTSA
Browse all manufacturer records by page

Records below contain the NHTSA bulk summary unless a document-reviewed explainer is linked. A service bulletin is not a safety recall or a promise of a free repair. Records may be revised or superseded; verify the current document with the manufacturer.

04 / Agency investigations

Official inquiries.

An investigation is an inquiry into a potential concern. Its presence does not establish a defect, and a closed case does not certify a car’s condition.

No investigation records matched this model-year in the snapshot.

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