The vehicle dossier US · 2003
2003 Subaru
IMPREZAProblems & recalls
62 distinct owner reports in the NHTSA snapshot. Fuel system appears in 26 of them. Explore what was reported—and which official actions are on file.
01 / Owner-reported evidence
What owners reported.
Categories attached to 62 distinct reports. A report can mention more than one component, so category totals can overlap.
See original component labels
These are reports made to NHTSA, not verified diagnoses. More reports can reflect more vehicles, more time on the road, or greater reporting activity.
The reporting timeline
When reports arrived.
Reports by year filed, not by the year a problem occurred. Showing the latest 15 years with reports.
64,500 miles is the median among 52 reports with usable mileage. The middle half spans 17,001–130,000 miles.
This describes the submitted reports. It does not predict when a vehicle will fail.
02 / Official safety campaigns
6 recall campaigns on file.
A campaign can cover only certain production dates or configurations. The count does not tell you whether an individual car has an open recall.
SUSPENSION:FRONT:CONTROL ARM:LOWER ARMCampaign 11V464000
Reported concern
SUBARU IS RECALLING CERTAIN MODEL YEAR 2002-2007 IMPREZA, MODEL YEAR 2003-2008 FORESTER, AND MODEL YEAR 2005-2006 SAAB 9-2X VEHICLES MANUFACTURED FROM SEPTEMBER 5, 2000 THROUGH NOVEMBER 26, 2007 ORIGINALLY SOLD, OR CURRENTLY REGISTERED IN, MASSACHUSETTS, MARYLAND, MICHIGAN, NEW HAMPSHIRE, NEW YORK, PENNSYLVANIA, VERMONT, WISCONSIN, CONNECTICUT, DELAWARE, IOWA, ILLINOIS, INDIANA, MAINE, MINNESOTA, MISSOURI, NEW JERSEY, OHIO, RHODE ISLAND, WEST VIRGINIA AND THE DISTRICT OF COLUMBIA. THE FRONT LOWER CONTROL ARMS MAY BREAK AT THE HANGER BRACKETS DUE TO CORROSION IF THE HANGER BRACKET IS EXPOSED TO SALTY AND HUMID ENVIRONMENTS SUCH AS ROADS CONTAINING SNOW MELTING AGENT.
Manufacturer’s stated response
SUBARU WILL HANDLE THEIR VEHICLES AND SAAB WILL HANDLE THEIRS. DEALERS WILL INSPECT THE DEGREE OF CORROSION OF THE FRONT LOWER CONTROL ARMS, AND WILL EITHER RUSTPROOF OR REPLACE THEM. THIS SERVICE WILL BE PERFORMED FREE OF CHARGE. THE SAFETY RECALL IS EXPECTED TO BEGIN DURING DECEMBER 2011. OWNERS MAY CONTACT SUBARU AT 1-800-782-2783. OWNERS MAY CONTACT SAAB AT 1-800-955-9007.
Manufacturer campaign: WVX-34
Read campaign 11V464000 at NHTSAFUEL SYSTEM, GASOLINE:DELIVERY:FUEL PUMPCampaign 09V468000
Reported concern
SUBARU IS RECALLING CERTAIN MODEL YEAR 2002 AND 2003 IMPREZA WRX VEHICLES ORIGINALLY SOLD IN OR CURRENTLY REGISTERED IN THE STATES OF SOUTH DAKOTA, NEBRASKA, NORTH DAKOTA, MINNESOTA, IDAHO, IOWA, MONTANA, COLORADO, WISCONSIN, NEW YORK, WYOMING, MICHIGAN, ALASKA, NEW HAMPSHIRE, VERMONT, AND MAINE. DURING COLD STARTS, TYPICALLY UNDER EXTREMELY COLD TEMPERATURES, FUEL LEAKS IN THE FUEL DELIVERY LINE COULD OCCUR WHERE THE LINE CONNECTS WITH A RUBBER HOSE.
Manufacturer’s stated response
DEALERS WILL REPLACE THE FUEL LINE FREE OF CHARGE. THE RECALL BEGAN ON DECEMBER 31, 2009. OWNERS MAY CONTACT SUBARU AT 1-800-782-2783.
Manufacturer campaign: WVK-21
Read campaign 09V468000 at NHTSALATCHES/LOCKS/LINKAGES:TAILGATE:LATCHCampaign 08V135000
Reported concern
SUBARU IS RECALLING 36,791 MY 2002-2003 IMPREZA WAGONS. THE STUD BOLT(S) OF REAR GATE STAY MAY HAVE BEEN TIGHTENED WITH INSUFFICIENT TIGHTENING TORQUE AND A GAP MAY HAVE RESULTED BETWEEN THE REAR GATE PANEL AND STUD BOLT BASE. AFTER REPEATED REAR GATE OPERATIONS (OPENING AND CLOSING), THE REAR GATE INNER PANEL AT THE WELDING NUT MAY BREAK, WHICH WILL LEAD TO DETACHMENT OF THE REAR GATE STAY, AND THE REAR GATE DROPPING DOWN.
Manufacturer’s stated response
DEALERS WILL INSPECT TO SEE IF THERE IS ANY GAP AT THE STUD BOLT OF THE REAR GATE STAY INSTALLATION. IF A GAP IS FOUND, THE STUD BOLT WILL BE REMOVED TO CHECK FOR DAMAGE TO THE WELDING NUT. IF THE WELD NUT IS CRACKED, THE REAR GATE STAY WILL BE REPLACED FREE OF CHARGE. THE RECALL BEGAN ON JUNE 2, 2008. OWNERS MAY CONTACT SUBARU AT 1-800-782-2783.
Manufacturer campaign: WVD-14
Read campaign 08V135000 at NHTSASEATSCampaign 04V342000
Reported concern
ON CERTAIN SEDAN AND WAGON MODEL VEHICLES, THE LEFT FRONT BOLT THAT RETAINS THE FORWARD PART OF THE DRIVER'S SEAT TO THE SEAT SLIDE RAIL MAY LOOSEN. IF THE SEAT SLIDE RAIL BOLT LOOSENS, IT WILL EVENTUALLY FALL OUT, AND THE SEAT MAY SEPARATE FROM THE SEAT SLIDE.
Manufacturer’s stated response
DEALERS WILL INSTALL A NEW LEFT HAND DRIVER'S SEAT RAIL MOUNTING BOLT. THE RECALL BEGAN ON AUGUST 20, 2004. OWNERS SHOULD CONTACT SUBARU AT 1-800-782-2783.
Manufacturer campaign: WWT-04
Read campaign 04V342000 at NHTSAVEHICLE SPEED CONTROL:CABLESCampaign 04V128000
Reported concern
ON CERTAIN PASSENGER SEDANS, WAGONS, AND SPORT UTILITY VEHICLES, THE CRUISE CONTROL CABLE COULD COME OUT OF ITS TRACK ON THE CRUISE CONTROL LEVER AND LODGE ON THE CONTROL LEVER TAB WHEN THE ACCELERATOR PEDAL IS RELEASED. IF THIS CONDITION OCCURS, THE THROTTLE WILL NOT RETURN TO THE IDLE POSITION AND WILL REMAIN IN AN OPEN POSITION.
Manufacturer’s stated response
DEALERS WILL INSTALL A CRUISE CONTROL CABLE RETAINING CLIP TO THE CRUISE CONTROL LEVER TAB ON THE THROTTLE SHAFT IN ORDER TO PREVENT THE CRUISE CONTROL CABLE FROM COMING OUT OF ITS TRACK. OWNER NOTIFICATION BEGAN ON APRIL 12, 2004. OWNERS SHOULD CONTACT SUBARU AT 1-800-782-2783.
Manufacturer campaign: WWQ-01
Read campaign 04V128000 at NHTSAPOWER TRAIN:AUTOMATIC TRANSMISSIONCampaign 02V282000
Reported concern
CERTAIN SPORT UTILITY AND PASSENGER VEHICLES EQUIPPED WITH AUTOMATIC TRANSMISSIONS WERE PRODUCED WITH AN IMPROPERLY MANUFACTURED TRANSMISSION PARKING ROD. WHEN THE TRANSMISSION SELECTOR LEVER IS PLACED IN THE "P" (PARK) POSITION, THE TRANSMISSION PARK MECHANISM, THAT IS INTENDED TO HOLD YOUR VEHICLE, MAY NOT ENGAGE.
Manufacturer’s stated response
DEALERS WILL REPLACE THE AUTOMATIC TRANSMISSION PARKING ROD ASSEMBLY. OWNER NOTIFICATION JANUARY 8, 2003. AN INTERIM OWNER NOTIFICATION WILL BE SENT DURING NOVEMBER 2002. OWNERS WHO TAKE THEIR VEHICLES TO AN AUTHORIZED DEALER ON AN AGREED UPON SERVICE DATE AND DO NOT RECEIVE THE FREE REMEDY WITHIN A REASONABLE TIME SHOULD CONTACT SUBARU AT 1-800-782-2783.
Manufacturer campaign: WWK-94
Read campaign 02V282000 at NHTSA03 / The manufacturer’s record
Instructions. Updates. Responses.
147 distinct communications list this model-year. Showing the latest 12. A matching model-year does not establish that every engine, trim or reported symptom is covered.
15-308-23RThis Service Information Bulletin outlines a systematic procedure for diagnosing parasitic draw (dark/standby current) in vehicles experiencing battery drain when the ignition is off, leading to no-start conditions or frequent …NHTSA ID 11036807
This Service Information Bulletin outlines a systematic procedure for diagnosing parasitic draw (dark/standby current) in vehicles experiencing battery drain when the ignition is off, leading to no-start conditions or frequent jump-starts.This is an revised version of the original bulletin.
Components: ELECTRICAL SYSTEM. Confirm detailed applicability in the original document.
Source record 11036807 at NHTSA15-304-22RThis Bulletin has been developed to outline the steps for gathering basic but essential information during diagnosis of Infotainment concerns. (This is an revised version of the original bulletin.)NHTSA ID 11036796
This Bulletin has been developed to outline the steps for gathering basic but essential information during diagnosis of Infotainment concerns. (This is an revised version of the original bulletin.)
Components: ELECTRICAL SYSTEM. Confirm detailed applicability in the original document.
Source record 11036796 at NHTSAArticle LocatorTechtips newsletter locator index.NHTSA ID 11036794
Techtips newsletter locator index.
Components: ELECTRICAL SYSTEM. Confirm detailed applicability in the original document.
Source record 11036794 at NHTSA15-333-25RThis bulletin contains illustrations of exchange components and their manufacturer as well as a description of the proper exchange procedure. This is an revised version of the original bulletinNHTSA ID 11036789
This bulletin contains illustrations of exchange components and their manufacturer as well as a description of the proper exchange procedure. This is an revised version of the original bulletin
Components: ELECTRICAL SYSTEM. Confirm detailed applicability in the original document.
Source record 11036789 at NHTSASubaruNet Annoucement (EThis announcement is requesting retailer staff to retain the EyeSight protective hood covers from Generation 4 EyeSight cameras.NHTSA ID 11034249
This announcement is requesting retailer staff to retain the EyeSight protective hood covers from Generation 4 EyeSight cameras.
Components: UNKNOWN OR OTHER. Confirm detailed applicability in the original document.
Source record 11034249 at NHTSA01-167-08RThis bulletin contains additional information for recommended materials listed in the Service Manuals for individual models.NHTSA ID 11033069
This bulletin contains additional information for recommended materials listed in the Service Manuals for individual models.
Components: UNKNOWN OR OTHER. Confirm detailed applicability in the original document.
Source record 11033069 at NHTSASubaruNet Announcement (RThis announcement provides information on the remanufactured CVT transmission program.NHTSA ID 11033056
This announcement provides information on the remanufactured CVT transmission program.
Components: POWER TRAIN. Confirm detailed applicability in the original document.
Source record 11033056 at NHTSA07-240-26RThis Service Information Bulletin was developed to provide interim guidance for vehicles exhibiting DTC B2A20.NHTSA ID 11032034
This Service Information Bulletin was developed to provide interim guidance for vehicles exhibiting DTC B2A20.
Components: UNKNOWN OR OTHER. Confirm detailed applicability in the original document.
Source record 11032034 at NHTSA03-97-26This bulletin announces the service manual correction regarding clutch master cylinder reservoir service procedures.NHTSA ID 11032040
This bulletin announces the service manual correction regarding clutch master cylinder reservoir service procedures.
Components: POWER TRAIN. Confirm detailed applicability in the original document.
Source record 11032040 at NHTSA01-167-08RThis bulletin contains additional information for recommended materials listed in the Service Manuals for individual models.NHTSA ID 11032039
This bulletin contains additional information for recommended materials listed in the Service Manuals for individual models.
Components: UNKNOWN OR OTHER. Confirm detailed applicability in the original document.
Source record 11032039 at NHTSA05-97-26This Bulletin provides the diagnostic procedures to be followed when addressing customer concerns of steering wheel/vehicle body vibration when driving at highway speeds when tire/wheel balance is suspected.NHTSA ID 11032035
This Bulletin provides the diagnostic procedures to be followed when addressing customer concerns of steering wheel/vehicle body vibration when driving at highway speeds when tire/wheel balance is suspected.
Components: STEERING · WHEELS. Confirm detailed applicability in the original document.
Source record 11032035 at NHTSA10-105-25RThis bulletin announces the new procedure and Warranty Fail Code for FirstTime air conditioning (A/C) performance concerns possibly resulting from an undetected A/C refrigerant leak.NHTSA ID 11030560
This bulletin announces the new procedure and Warranty Fail Code for FirstTime air conditioning (A/C) performance concerns possibly resulting from an undetected A/C refrigerant leak.
Components: ELECTRICAL SYSTEM. Confirm detailed applicability in the original document.
Source record 11030560 at NHTSARecords below contain the NHTSA bulk summary unless a document-reviewed explainer is linked. A service bulletin is not a safety recall or a promise of a free repair. Records may be revised or superseded; verify the current document with the manufacturer.
04 / Agency investigations
Official inquiries.
An investigation is an inquiry into a potential concern. Its presence does not establish a defect, and a closed case does not certify a car’s condition.
Air Bag Inflator RupturePE14016
The Office of Defects Investigation (ODI) opened PE14-016 in June 2014 based on six inflator rupture incidents involving consumer owned vehicles produced by five vehicle manufacturers.All six vehicles were operated in Florida or Puerto Rico at the time of the rupture and for the majority of their service life, and were equipped with inflators produced by Takata, a tier-one supplier of automotive air bag systems.During the course of PE14-016, ODI determined that five additional vehicle manufacturers used inflators of a similar design and vintage also supplied by Takata. No evidence of field failures was found in vehicles produced by these five additional manufacturers.Nonetheless, at ODI's insistence, all 10 vehicle manufacturers initiated a regional recall within approximately two weeks of the opening of the investigation.The regions recalled initially included Florida, Puerto Rico, Hawaii, and the U.S. Virgin Islands, areas with consistently high absolute humidity and climatic conditions believed to be a significant factor in the inflator ruptures.As part of the recall actions, inflators removed from remedied vehicles are to be returned to Takata for testing.Takata's initial test results on passenger inflators from remedied vehicles indicated a much higher than anticipated rupture frequency for inflators returned from Florida.Accordingly, ODI requested all 10 manufacturers expand the regional recalls for passenger inflators to include other geographic areas where high absolute humidity conditions exist, including the Gulf States and other coastal areas.Takata's testing of the passenger inflators to date continues to indicate this geographic area as having the highest risk, with no ruptures occurring from inflators returned from outside the expanded recall regions.During PE14-016, four additional passenger inflator field events occurred, all in vehicles from the same expanded geographic region.Also during PE14-016, four additional driver inflator field events occurred including two in vehicles from regions not known for high absolute humidity, specifically California and North Carolina.Accordingly, ODI requested all five of the affected vehicle manufacturers currently using the subject Takata driver inflators expand to nationwide recalls.Significantly, neither of the affected vehicle manufacturers or Takata provided any explanation to account for these two driver air bag inflator ruptures outside the area of high absolute humidity.Takata testing of returned driver inflators indicates a lower rupture frequency as compared to passenger inflator testing.All test ruptures reported by Takata to date have occurred on inflators returned from high absolute humidity areas.The PE is now closed/upgraded to an Engineering Evaluation (EA15-001) to include all manufacturersand vehicles known to be affected at this time.ODI's EA investigation will focus on, among other things, root cause analysis, other potential defect consequences, identification of affected vehicles scope, and adequacy of the remedy.The recalls related to this PE are: 14V343, 14V344, 14V348, 14V351, 14V353, 14V655, 14V700, 14V701, 14V752, 14V763, 14V770, 14V773, 14V787, 14V802 and 14V817.The number of vehicles affected are an estimate since some vehicles may have both the driver and passenger side inflators recalled. The five ODI reports cited above can be reviewed online at http://www-odi.nhtsa.dot.gov/owners/SearchNHTSAID under the following identification numbers: 10537899, 10568848, 10585224, 10605877, 10651492
Recorded closure: Mar 2, 2015
Campaign reference in the source: 15V226000
Find investigation PE14016Front suspension control arm failurePE11011
On September 6, 2011, Fuji Heavy Industries USA, Inc, on behalf of Subaru of America, Inc notified the Office of Defects Investigation (ODI) it would be conducting a safety recall of certain model year (MY) 2002 through 2007 Subaru Impreza, MY 2003 through 2008 Subaru Forester, and MY 2005 through 2006 Saab 9-2X vehicles originally sold or currently registered in one the salt belt states including the District of Columbia (DC). For the purpose of this investigation, salt belt states include Connecticut, Delaware, Illinois, Indiana, Iowa, Maine, Maryland, Massachusetts, Michigan, Minnesota, Missouri, New Hampshire, New Jersey, New York, Ohio, Pennsylvania, Rhode Island, Vermont, West Virginia, Wisconsin and DC.ODI's analysis of consumer complaint data identified 11 reports alleging failure of either the right or left lower control arm due to excessive corrosion. All of these complaints were associated with vehicles currently registered or originally sold in a salt belt state. Through a similar analysis of complaint and warranty data submitted to ODI by Subaru, ODI identified 18 consumer complaints and 6 warranty claims associated with failure of the left or right front lower control arm due to excessive corrosion. All of these consumer complaints associated with vehicles either currently registered of originally sold in a salt belt state.Accordingly, this investigation is closed.
Recorded closure: Sep 23, 2011
Campaign reference in the source: 11V464000
Find investigation PE11011FUEL LINE LEAKEA09011
THE DESIGN OF THE FUEL LINE (METAL RAIL/RUBBER HOSE INTERFACE) IS SUSCEPTIBLE TO FUEL ODOR AND/OR SEEPAGE IN EXTREME COLD TEMPERATURE CONDITIONS.OWNERS MOST OFTEN NOTICED FUEL ODOR IN THE OCCUPANT COMPARTMENT AREA DURING INITIAL COLD ENGINE START-UP.ONCE THE ENGINE IS WARMED, THE ODOR/SEEPAGE ISSUE DISSIPATES.FROM SUBARU'S DATA, ODI NOTES THAT THE INCIDENT RATES ARE HIGHER IN STATES WITH COLDER TEMPERATURES.THERE WAS ONE ALLEGATION OF A FIRE INCIDENT IN WHICH THE OWNER HAD REPORTED THAT HE NOTICED FUEL ODOR A FEW DAYS EARLIER, BUT ODI COULD NOT CONFIRM THE ORIGIN OF THE FIRE. TO ADDRESS THIS ISSUE, SUBARU WILL REPLACE THE FUEL LINE WITH A LONGER RUBBER HOSE SEGMENT VERSION/DESIGN ON 5,724 MY 2002-2003 VEHICLES BUILT THROUGH SEPTEMBER 12, 2002 IN 16 STATES (AK, CO, IA, ID, ME, MI, MN, MT, ND, NE, NH, NY, SD, VT, WI & WY).IN ADDITION, SUBARU WILL EXTEND THE WARRANTY COVERAGE TO 12 YEARS/UNLIMITED MILEAGE ON VEHICLES IN THE REMAINING 34 STATES.THIS ENGINEERING ANALYSIS IS CLOSED (SEE RECALL CAMPAIGN 09V-468)
Recorded closure: Dec 14, 2009
Campaign reference in the source: 09V468000
Find investigation EA09011FUEL LINE LEAKPE09017
COMPLAINANTS REPORT FUEL LEAKAGE MOST FREQUENTLY IN WINTER DURING INITIAL COLD ENGINE STARTUP.OWNERS WILL EITHER NOTICE A FUEL ODOR INSIDE THE OCCUPANT COMPARTMENT OR FUEL ODOR/LEAKAGE AT THE FUEL LINES ON THE RIGHT SIDE ATOP THE ENGINE. ONCE THE ENGINE HAS WARMED, THE ODOR/LEAKAGE MAY CEASE.SUBARU REVISED THE FUEL PIPE/HOSE DESIGN FOR MODEL YEAR (MY) 2003-04 WRX VEHICLES PRODUCED AFTER AUGUST 2003.SUBARU ALSO INTRODUCED A MY 2004 IMPREZA STI VEHICLE WITH A DIFFERENT ENGINE AND FUEL PIPE/HOSE LAYOUT.OUT OF THE TOTAL OF 994 COMPLAINTS, 944 CONCERN MY 2002-03 WRX VEHICLES BUILT THROUGH AUGUST 2003.SUBARU ALSO REPORTS ONE FIRE ON A MY 2002 WRX VEHICLE THAT OCCURRED IN FEBRUARY 2006.IN MARCH 2009, ODI INSPECTED AND VIDEO TAPED A MY 2002 WRX VEHICLE WITH A FUEL LEAK DURING COLD ENGINE START UP.THE VIDEO WAS PROVIDED TO SUBARU AND IS IN THE INVESTIGATION FILE. THIS INVESTIGATION IS BEING UPGRADED TO AN ENGINEERING ANALYSIS (EA09-011) TO FURTHER STUDY THIS ISSUE.
Recorded closure: Jul 2, 2009
Find investigation PE09017FUEL LINE LEAKAGE IN ENGINE COMPARTMENTPE04002
SUBARU REPORTS THAT THE FUEL ODOR IS CAUSED BY FUEL SEEPAGE DURING COLD START OF THE ENGINE UNDER EXTREMELY COLD TEMPERATURES. THE LEAK OCCURS IN A FUEL LINE IN THE ENGINE COMPARTMENT.IT REPORTS THAT THE FAILURE IS DUE TO THE MISALIGNED ANGLE BETWEEN TWO FUEL DELIVERY LINES WHICH RESULTED IN SUCH FUEL SEEPAGE DURING THE FIRST FEW SECONDS OF COLD ENGINE START DURING THESE COLD TEMPERATURES.SUBARU REPORTS THAT THE TWO FUEL LINES ARE CONNECTED WITH A HOSE THAT BECOMES TOO STIFF IN VERY COLD TEMPERATURES TO CONFORM TO THE MISALIGNMENT. SUBARU HAS ISSUED A TECHNICAL SERVICE BULLETIN (SUBARU SERVICE BULLETIN NUMBER 09-36-03) TO REPLACE THE FUEL LINES WITH NEW LINES THAT ARE PROPERLY ALIGNED AND THAT HAVE A LONGER CONNECTING HOSE.ODI PHONE CALLS TO MANY OF THE COMPLAINANTS CONFIRM THAT FUEL ODOR IS NOTICABLE DURING VERY COLD TEMPERATURES AND COLD START BUT GOES AWAY AS THE ENGINE WARMS UP, AND THE ODOR IS NOT PRESENT IN WARMER TEMPERATURES. A FEW OWNERS REPORT THAT ATTEMPTS TO ELIMINATE THE LEAKAGE BY TIGHTENING THE CONNECTING HOSE CLAMPS IS NOT EFFECTIVE IN ELIMINATING THE FUEL ODOR.A SAFETY-RELATED DEFECT HAS NOT BEEN IDENTIFIED AT THIS TIME AND FURTHER USE OF AGENCY RESOURCES DOES NOT APPEAR TO BE WARRANTED.ACCORDINGLY, THIS INVESTIGATION IS CLOSED.THE CLOSING OF THIS INVESTIGATION DOES NOT CONSTITUTE A FINDING BY NHTSA THAT A SAFETY-RELATED DEFECT DOES NOT EXIST.THE AGENCY WILL MONITOR THIS ISSUE AND RESERVES THE RIGHT TO TAKE FURTHER ACTION IF WARRANTED BY THE CIRCUMSTANCES.
Recorded closure: May 27, 2004
Find investigation PE04002Your next step
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