The vehicle dossier US · 2007
2007 Saturn
AURAProblems & recalls
607 distinct owner reports in the NHTSA snapshot. Other components appears in 194 of them. Explore what was reported—and which official actions are on file.
01 / Owner-reported evidence
What owners reported.
Categories attached to 607 distinct reports. A report can mention more than one component, so category totals can overlap.
See original component labels
These are reports made to NHTSA, not verified diagnoses. More reports can reflect more vehicles, more time on the road, or greater reporting activity.
The reporting timeline
When reports arrived.
Reports by year filed, not by the year a problem occurred. Showing the latest 15 years with reports.
78,000 miles is the median among 509 reports with usable mileage. The middle half spans 49,000–104,100 miles.
This describes the submitted reports. It does not predict when a vehicle will fail.
02 / Official safety campaigns
4 recall campaigns on file.
A campaign can cover only certain production dates or configurations. The count does not tell you whether an individual car has an open recall.
STEERINGCampaign 14E044000
Reported concern
Dorman Products, Inc. (Dorman) is recalling certain replacement intermediate steering shafts sold under the Dorman, OE Solutions, and Solutions brand names, part numbers 425-167, 2425167, and 7-3074, for installation on 2004-2012 Chevrolet Malibu, 2005-2010 Pontiac G6, and 2007-2009 Saturn Aura vehicles. The affected steering shafts may have a yoke that inadequately supports the u-joint bearing resulting in a premature failure.
Manufacturer’s stated response
Dorman will notify owners, and dealers will refund the purchase price or replace the steering shafts, free of charge. The recall began in September 2014. Owners may contact Dorman customer service at 1-800-523-2492.
Read campaign 14E044000 at NHTSAELECTRONIC STABILITY CONTROL (ESC)Campaign 14V252000
Reported concern
General Motors LLC (GM) is recalling certain model year 2004-2012 Chevrolet Malibu vehicles manufactured May 16, 2003, through October 11, 2012, 2004-2007 Malibu Maxx vehicles manufactured June 25, 2003, through April 5, 2007, 2005-2010 Pontiac G6 vehicles manufactured May 26, 2004, through January 4, 2010, and 2007-2010 Saturn Aura vehicles manufactured April 24, 2006, through May 26, 2009. In the affected vehicles, increased resistance in the Body Control Module (BCM) connection may result in voltage fluctuations in the Brake Apply Sensor (BAS) circuit. These fluctuations can cause one or more of these conditions: the brake lights to illuminate without the brake pedal being pushed; the brake lights to not illuminate when the pedal is pushed; difficulty disengaging the cruise control; moving the gear shifter out of the 'PARK' position without pushing the brake; and disablement of crash avoidance features such as traction control, electronic stability control, and panic braking assist features.
Manufacturer’s stated response
GM will notify owners, and dealers will attach the wiring harness to the BCM with a spacer, apply dielectric lubricant to both the BCM and harness connector and the BAS and harness connector, and will relearn the brake pedal home position, free of charge. The manufacturer distributed an Interim letter to customers on July 14, 2014. The recall began on August 18, 2014. Owners may contact General Motors customer service at 1-800-222-1020 (Chevrolet), 1-800-762-2737 (Pontiac), 1-800-553-6000 (Saturn). GM's number for this recall is 13036.
Manufacturer campaign: 13036
Read campaign 14V252000 at NHTSAPOWER TRAIN:AUTOMATIC TRANSMISSION:LEVER AND LINKAGE:FLOOR SHIFTCampaign 14V224000
Reported concern
General Motors LLC (GM) notified the agency on April 29, 2014, that they are recalling 56,214 model year 2007 and 2008 Saturn Aura vehicles. On May 22, 2014, GM increased the recall to include an additional 1,074,899 model year 2004-2008 Chevrolet Malibu vehicles manufactured from May 16, 2003, through October 5, 2007, model year 2004-2007 Malibu Maxx vehicles manufactured from June 25, 2003, through April 5, 2007, and model year 2005-2008 Pontiac G6 vehicles manufactured from May 26, 2004, through September 28, 2007, and equipped with 4-speed transmissions. The total number vehicles being recalled is now 1,131,113.
Manufacturer’s stated response
GM will notify owners, and GM dealers will replace the shift cable assembly and mounting bracket, free of charge. The manufacturer has not yet provided a notification schedule. Owners may contact General Motors at 1-800-553-6000. GM's number for this recall is 14152.
Manufacturer campaign: 14152
Read campaign 14V224000 at NHTSAPOWER TRAIN:AUTOMATIC TRANSMISSION:GEAR POSITION INDICATION (PRNDL)Campaign 12V460000
Reported concern
General Motors (GM) is recalling certain model year 2007-2010 Saturn Aura and model year 2008-2010 Chevrolet Malibu and Pontiac G6 vehicles, equipped with a 4-speed automatic transmission. On these vehicles, the tabs on the transmission shift cable end may fracture and separate.
Manufacturer’s stated response
GM will notify owners, and dealers will install a retainer over the cable end or replace the shift cable as necessary. This service will be performed free of charge. Notification to owners began on on November 9, 2012. Owners were instructed to not bring their vehicles for repair until January 2013. Owners may contact General Motors at 1-800-521-7300.
Manufacturer campaign: 12106
Read campaign 12V460000 at NHTSA03 / The manufacturer’s record
Instructions. Updates. Responses.
919 distinct communications list this model-year. Showing the latest 12. A matching model-year does not establish that every engine, trim or reported symptom is covered.
PIC5650MThis Preliminary Information communication provides information to the technician about vehicles that have an intermittent no crank, no start, or start stall concern with the security light coming on. Technician may find Diagno…NHTSA ID 11021792
This Preliminary Information communication provides information to the technician about vehicles that have an intermittent no crank, no start, or start stall concern with the security light coming on. Technician may find Diagnostic Trouble Codes B3055, B3060, B3935, C0750, C0755, C0760, C0765, and/or C0775.
Components: UNKNOWN OR OTHER. Confirm detailed applicability in the original document.
Source record 11021792 at NHTSAPIP5601CThis PI communicates the requirement to provide a pico file to receive diagnostic assistance from TAC.NHTSA ID 11020816
This PI communicates the requirement to provide a pico file to receive diagnostic assistance from TAC.
Components: UNKNOWN OR OTHER. Confirm detailed applicability in the original document.
Source record 11020816 at NHTSAPIT5074RThis Preliminary Information communication provides information to the technician about the use of J-35616-64B and Mini 50 terminal test probe, replacement terminals, and terminated leads.NHTSA ID 11019074
This Preliminary Information communication provides information to the technician about the use of J-35616-64B and Mini 50 terminal test probe, replacement terminals, and terminated leads.
Components: UNKNOWN OR OTHER. Confirm detailed applicability in the original document.
Source record 11019074 at NHTSAPIT5074RThis Preliminary Information communication provides information to the technician about the use of J-35616-64B and Mini 50 terminal test probe, replacement terminals, and terminated leads.NHTSA ID 11019073
This Preliminary Information communication provides information to the technician about the use of J-35616-64B and Mini 50 terminal test probe, replacement terminals, and terminated leads.
Components: UNKNOWN OR OTHER. Confirm detailed applicability in the original document.
Source record 11019073 at NHTSAPIT5074RThis Preliminary Information communication provides information to the technician about the use of J-35616-64B and Mini 50 terminal test probe, replacement terminals, and terminated leads.NHTSA ID 11019072
This Preliminary Information communication provides information to the technician about the use of J-35616-64B and Mini 50 terminal test probe, replacement terminals, and terminated leads.
Components: UNKNOWN OR OTHER. Confirm detailed applicability in the original document.
Source record 11019072 at NHTSA23-NA-001This service bulletin provides information for dealers/technicians on OnStar Module 2G Sunset Information.NHTSA ID 11017252
This service bulletin provides information for dealers/technicians on OnStar Module 2G Sunset Information.
Components: ELECTRICAL SYSTEM · UNKNOWN OR OTHER. Confirm detailed applicability in the original document.
Source record 11017252 at NHTSAPIP5358DThis Preliminary Information communication provides information to the technician about vehicles that have an unusual noise and is difficult to identify, isolate or pinpoint. Technician should get record a sound clip or take a …NHTSA ID 11014455
This Preliminary Information communication provides information to the technician about vehicles that have an unusual noise and is difficult to identify, isolate or pinpoint. Technician should get record a sound clip or take a video of the noise for assessment by engineering. Technician will need to call General Motors Technical Assistance Center for further assistance.
Components: UNKNOWN OR OTHER. Confirm detailed applicability in the original document.
Source record 11014455 at NHTSAPIT5074QThis Preliminary Information communication provides information to the technician about the use of J-35616-64B terminal test probe, replacement terminals, and terminated leads. The J-35616-64B is the latest test probe released …NHTSA ID 11011782
This Preliminary Information communication provides information to the technician about the use of J-35616-64B terminal test probe, replacement terminals, and terminated leads. The J-35616-64B is the latest test probe released for checking tension or probing the .64 series terminals. The test probe terminal has been released in the terminal repair kit (J-38125-620H) located in Lear Tray 7 part number 963716-2. There are 5 terminated leads in a package part number is 13505346, which can be ordered through your normal General Motors Customer Care and Aftersales parts channel.
Components: UNKNOWN OR OTHER. Confirm detailed applicability in the original document.
Source record 11011782 at NHTSAPIP4723JThis Preliminary Information communicates to the dealer the process for downloading or updating operating software for the Tire Pressure Monitor, Active Fuel Injector tester, multi media tester, PICO Scope, GR8 starting/chargin…NHTSA ID 11009156
This Preliminary Information communicates to the dealer the process for downloading or updating operating software for the Tire Pressure Monitor, Active Fuel Injector tester, multi media tester, PICO Scope, GR8 starting/charging tester and Vehicle Data Recorder tools, giving website address and step by step instructions to complete the update.
Components: ELECTRICAL SYSTEM. Confirm detailed applicability in the original document.
Source record 11009156 at NHTSA04-06-04-051JThis service bulletin provides information for maintenance cleaning of the fuel injectors and gasoline detergent additive.NHTSA ID 11009531
This service bulletin provides information for maintenance cleaning of the fuel injectors and gasoline detergent additive.
Components: ENGINE. Confirm detailed applicability in the original document.
Source record 11009531 at NHTSA08-07-30-026IThis service bulletin provides information on some vehicles that may rock or move slightly forward or rearward while in Park at start up after cold soak. This condition may be accompanied by a clunk noise. This is a slight move…NHTSA ID 11009088
This service bulletin provides information on some vehicles that may rock or move slightly forward or rearward while in Park at start up after cold soak. This condition may be accompanied by a clunk noise. This is a slight movement that is more often seen visually, rather than felt, when viewed from the outside and using the auto-start feature, if equipped.
Components: POWER TRAIN. Confirm detailed applicability in the original document.
Source record 11009088 at NHTSA02-00-89-002XThis service bulletin provides information for dealers/technicians on When and How to Submit a Field Product Report (FPR) (U.S. and Canada Dealers Only).NHTSA ID 11008956
This service bulletin provides information for dealers/technicians on When and How to Submit a Field Product Report (FPR) (U.S. and Canada Dealers Only).
Components: UNKNOWN OR OTHER. Confirm detailed applicability in the original document.
Source record 11008956 at NHTSARecords below contain the NHTSA bulk summary unless a document-reviewed explainer is linked. A service bulletin is not a safety recall or a promise of a free repair. Records may be revised or superseded; verify the current document with the manufacturer.
04 / Agency investigations
Official inquiries.
An investigation is an inquiry into a potential concern. Its presence does not establish a defect, and a closed case does not certify a car’s condition.
Transmission Shift Cable FailureEA11015
On April 29, 2014, GM submitted a Part 573 defect information report initiating Safety Recall 14V-224 to remedy the subject vehicles equipped with four speed automatic transmissions manufactured before October 31, 2007.On May 22, 2014 GM expanded 14V-224 to include MY 2004-2008 Chevrolet Malibu/Malibu Maxx and MY 2005 - 2008 Pontiac G6 (total recall population 1,131,113).GM will install a replacement shift cable assembly to remedy the affected vehicles.The subject shift cable's protective outer conduit (jacket) deteriorates with time and use.Jacket deterioration could lead to a tear of the conduit material which allows moisture to reach the lay wires, potentially causing them to corrode and weaken.The lay wires provide support to the inner core wire that performs the shift detent actuation of the transmission.Without sufficient lay wire support, the shifter position inside the vehicle and the actual transmission gear selection may not align.A complete loss of shift function can occur when the core wire fractures and fails fully.The failure data supports that the problem affects subject vehicles equipped with four-speed automatic transmissions. Aura vehicles manufactured with other transmission types use a different shift cable assembly, as do four speed equipped Aura's manufactured after October 31, 2007.Transmission shift cable failure can cause multiple shift function failure modes.One involves an engine no-start condition where the gear shifter is in the park position but the transmission is actually in drive or reverse gear (engine starting is inhibited in this circumstance).A second involves non-powered vehicle movement where the driver turns the engine off and moves the shifter to park but the transmission fails to engage the park gear; the vehicle may roll away if the driver exits without setting the park brake.A third involves powered vehicle movements, where the driver moves the gearshift but the transmission fails to engage the intended gear, and the engine remains running.For instance the driver can shift to park but the transmission may remain in drive or reverse, resulting in vehicle movement when the driver does not expect it.Another failure involves the driver shifting to reverse but the transmission remains in drive, resulting in the vehicle moving in a direction opposite to that the driver intended.Another failure mode results in complete loss of shifting.Both NHTSA and GM have received complaints alleging one or more of these failure scenarios, and in some cases consumers report experiencing multiple problems over the course of several drive cycles.In one incident, the vehicle unexpectedly moved forward after the driver placed the gear selector in park resulting in the vehicle striking a fixed object (porch railing).Among the crashes identified above, nine involved property damage and two involved minor injuries when the vehicles rolled and struck the driver as they exited the vehicle.The recall action initiated by the manufacturer appears to address the safety risks of concern to ODI.Accordingly, the investigation is closed.The VOQs cited above can be viewed at www-odi.nhtsa.dot.gov/owners/SearchNHTSAID under the following identification numbers: 10274914, 10404010, 10432953, 10446285, 10458417, 10495979, 10547333, 10354195 , 10404496, 10435560, 10447211, 10461922, 10498567, 10547683, 10374834, 10405577, 10435633, 10447303, 10464207, 10513116, 10553840, 10378975, 10409341, 10435653, 10449759, 10464388, 10513875, 10554335, 10382559, 10411913, 10435677, 10452089, 10467958, 10516001, 10565628, 10383044, 10412157, 10435996, 10452662, 10478887, 10522732, 10566451, 1039013
Recorded closure: Jun 2, 2014
Campaign reference in the source: 14V224000
Find investigation EA11015Transmission Cable FailurePE11021
GM advised that the shift cable's protective outer conduit (jacket) deteriorates with time and use.Variables that affect jacket life include installation variability (routing, etc), environmental and temperature effects, and material quality.Jacket deterioration could lead to a tear of the conduit material which allows moisture to reach the lay wires, potentially causing them to corrode and weaken.The lay wires provide support to the inner core wire that performs the shift detent actuation of the transmission.Without sufficient lay wire support, the shifter position inside the vehicle and the actual transmission gear selection may not match.A complete loss of shift function can occur when the core wire fractures and fails fully.GM asserts that the problem primarily affects the four-speed equipped subject vehicles, but not the six-speed transmissions, and notes that similar cable installations are used in other model and MY GM vehicles (2004-2008 Chevrolet Malibu and 2005-2008 Pontiac G6). In reviewing consumer reports ODI notes multiple failure modes that occur as the cable allegedly fails and shift function is affected.One involves an engine no-start condition where the gear shifter is in the park position but the transmission is actually in drive or reverse gear (engine starting is inhibited in this circumstance).A second involves non-powered vehicle movement where the driver turns the engine off and moves the shifter to park but the transmission fails to engage the park gear; the vehicle may roll away if the driver exits without setting the park brake.A third involves powered vehicle movements, where the driver moves the gearshift but the transmission fails to engage the intended gear, and the engine remains running.For instance the driver can shift to park but the transmission may remain in drive or reverse, resulting in vehicle movement when the driver does not expect it.Or the driver may shift to reverse but the transmission remains in drive, resulting in the vehicle moving in a direction opposite to that the driver intended.Another failure mode results in complete loss of shifting. Both NHTSA and GM have received complaints alleging one or more of these failure scenarios, and in some cases consumers report experiencing multiple problems over the course of several drive cycles.In the crash incident reported to NHTSA (ODI 10383044) the driver reportedly placed the gear shift selector into park but the transmission remained in drive causing the vehicle to unexpectedly move (accelerate) forward and strike a building.In one of the crash incidents reported to GM, the driver placed the shifter in park but the transmission remained in reverse.When the driver exited with the engine running, the vehicle continued (accelerated) in reverse and struck a building.In the injury incident reported to GM, the driver reportedly placed the shifter in park, exited the vehicle, and was struck when the vehicle unexpectedly rolled backwards. ODI is upgrading this investigation to evaluate the frequency of shift cable failure, the consequences, and the scope of vehicles that may be affected, including the models, model years and transmissions types.
Recorded closure: Nov 22, 2011
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