The vehicle dossier US · 2021

2021 Ram
3500Problems & recalls

62 distinct owner reports in the NHTSA snapshot. Other components appears in 28 of them. Explore what was reported—and which official actions are on file.

Snapshot Sep 28, 2026Live NHTSA complaint API How this dossier is compiled

01 / Owner-reported evidence

What owners reported.

Categories attached to 62 distinct reports. A report can mention more than one component, so category totals can overlap.

Other components28 reports
Electrical system17 reports
Engine13 reports
Transmission & drivetrain11 reports
Brakes6 reports
Fuel system5 reports
Body & structure5 reports
Suspension2 reports
Steering1 reports
Visibility1 reports
See original component labels
ELECTRICAL SYSTEM17
POWER TRAIN11
ENGINE10
UNKNOWN OR OTHER9
WHEELS6
SERVICE BRAKES5
FUEL/PROPULSION SYSTEM4
STRUCTURE3
ENGINE AND ENGINE COOLING3
BACK OVER PREVENTION3
STRUCTURE:BODY2
EXTERIOR LIGHTING2
SUSPENSION2
TIRES2
STEERING1
VEHICLE SPEED CONTROL1
SERVICE BRAKES, AIR:ANTILOCK:ABS WARNING LIGHT1
VISIBILITY/WIPER1
WHEELS:LUGS/NUTS/BOLTS/STUDS1
SEAT BELTS1
SEATS1
FORWARD COLLISION AVOIDANCE: ADAPTIVE CRUISE CONTROL1
FORWARD COLLISION AVOIDANCE: WARNINGS1
TIRES:TREAD/BELT1
EXTERIOR LIGHTING:BRAKE LIGHTS1
FUEL SYSTEM, DIESEL1

These are reports made to NHTSA, not verified diagnoses. More reports can reflect more vehicles, more time on the road, or greater reporting activity.

The reporting timeline

When reports arrived.

Reports by year filed, not by the year a problem occurred. Showing the latest 6 years with reports.

Year filed (last two digits)Latest report: Jul 1, 2026
Mileage, where supplied

60,000 miles is the median among 11 reports with usable mileage. The middle half spans 24,000–77,000 miles.

This describes the submitted reports. It does not predict when a vehicle will fail.

02 / Official safety campaigns

9 recall campaigns on file.

A campaign can cover only certain production dates or configurations. The count does not tell you whether an individual car has an open recall.

Nov 6, 2025 Safety recallSTEERING:STEERING CONTROL MODULECampaign 25V765000

Reported concern

Chrysler (FCA US, LLC) is recalling certain 2021-2022 Ram 1500, Ram 2500, Ram 3500, Ram 4500, and Ram 5500 vehicles. The steering column control module may cause the driver's side air bag not to deploy as intended. As such, these vehicles fail to comply with the requirements of Federal Motor Vehicle Safety Standard number 208, "Occupant Crash Protection."

Manufacturer’s stated response

Dealers will replace the steering column control module, free of charge. Owner notification letters were mailed beginning December 11, 2025. Owners may contact Chrysler customer service at 800-853-1403. Chrysler's number for this recall is 14C. Vehicle Identification Numbers (VINs) involved in this recall became searchable on NHTSA.gov beginning November 13, 2025.

Manufacturer campaign: 14C

Read campaign 25V765000 at NHTSA
Feb 9, 2023 Safety recallELECTRICAL SYSTEM:WIRING:RELAYS/SOLENOIDSCampaign 23V060000

A park-outside advisory is recorded. Verify applicability immediately with NHTSA or the manufacturer.

Reported concern

Chrysler (FCA US, LLC) is recalling certain 2021-2023 Ram 2500, 3500, 3500 Cab Chassis, and 4500, 5500 Cab Chassis vehicles equipped with a Cummins 6.7L Turbo Diesel engine. An electrical short may occur in the heater grid relay with the ignition on or off.

Manufacturer’s stated response

Owners are advised to park outside and away from structures until the recall repair is complete. Dealers will replace the relay, free of charge. This will be a Phased campaign. Phase 1 will include 2023 model year vehicles. FCA US will notify dealers on or about 3/23/2023 and begin notifying owners on or about 4/5/2023. Phase 2 will include 2022 model year vehicles and Phase 3 will include 2021 model year vehicles. FCA US will notify dealers and owners on or about 4/27/2023 for Phase 2 and 5/11/2023 for Phase 3. Interim owner notification letters informing owners of the safety risk were mailed March 28, 2023. Owner notification letters are expected to be mailed April 5, 2023. Owners may contact FCA US, LLC customer service at 1-800-853-1403. FCA US, LLC's number for this recall is 13A. This recall is an expansion of and supersedes recall number 21V-798.

Manufacturer campaign: 13A

Read campaign 23V060000 at NHTSA
Dec 8, 2022 Safety recallSTRUCTURE:BODY:TAILGATE:HINGE AND ATTACHMENTSCampaign 22V904000

Reported concern

Chrysler (FCA US, LLC) is recalling certain 2019-2022 Ram 1500, 2500, and 3500 pickup trucks. The tailgate may not latch properly due to misaligned tailgate strikers, which could result in the tailgate opening while driving.

Manufacturer’s stated response

Dealers will inspect the tailgate striker alignment to the box latch and adjust, if necessary, free of charge. Owner notification letters were mailed December 22, 2022. Owners may contact FCA US, LLC customer service at 1-800-853-1403. FCA US, LLC's number for this recall is ZB8.

Manufacturer campaign: ZB8

Read campaign 22V904000 at NHTSA
Nov 10, 2022 Safety recallPOWER TRAIN:AUTOMATIC TRANSMISSIONCampaign 22V835000

Reported concern

FCA US, LLC (Chrysler) is recalling certain 2020-2023 Ram 2500 and 2020-2022 Ram 3500 vehicles. A build-up of pressure and heat inside the transmission may result in a transmission fluid leak from the dipstick tube.

Manufacturer’s stated response

Dealers will replace the transmission dipstick and transmission vent assembly, free of charge. Owner notification letters were mailed December 29, 2022. Owners may contact FCA US, LLC customer service at 1-800-853-1403. Chrysler's number for this recall is ZA3.

Manufacturer campaign: ZA3

Read campaign 22V835000 at NHTSA
Mar 10, 2022 Safety recallELECTRONIC STABILITY CONTROL (ESC)Campaign 22V140000

Reported concern

Chrysler (FCA US, LLC) is recalling certain 2019-2022 Ram 2500 and 2021-2022 Dodge Durango vehicles, and 2019-2022 3500 cab chassis with GVWR less than 10,000 lbs. The ABS control module software may prevent the electronic stability control (ESC) malfunction indicator light from illuminating during certain conditions. As such, these vehicles fail to comply with the requirements of Federal Motor Vehicle Safety Standard number 126, "Electronic Stability Control Systems."

Manufacturer’s stated response

Dealers will update the ABS control module software, free of charge. Owner notification letters were mailed March 29, 2022. Owners may contact FCA US, LLC customer service at 1-800-853-1403. FCA US, LLC's number for this recall is Z20.

Manufacturer campaign: Z20

Read campaign 22V140000 at NHTSA
Nov 24, 2021 Safety recallAIR BAGS:SIDE/WINDOW:CURTAINCampaign 21V925000

Reported concern

Chrysler (FCA US, LLC) is recalling certain 2021-2022 Ram 2500, Ram 3500, and 2021 Ram 1500 Classic pickup trucks. The side air bag inflatable curtain (SABIC) assemblies may have been manufactured with the incorrect amount of compressed gas, which can result in an improper air bag deployment.

Manufacturer’s stated response

Dealers will replace the SABIC assemblies, free of charge. Owner notification letters were mailed January 17, 2022. Owners may contact FCA US, LLC customer service at 1-800-853-1403. FCA US, LLC's number for this recall is Y99.

Manufacturer campaign: Y99

Read campaign 21V925000 at NHTSA
Oct 14, 2021 Safety recallELECTRICAL SYSTEM:WIRING:RELAYS/SOLENOIDSCampaign 21V798000

A park-outside advisory is recorded. Verify applicability immediately with NHTSA or the manufacturer.

Reported concern

Chrysler (FCA US, LLC) is recalling certain 2021-2022 Ram 3500, 2500 pickup trucks, and Ram 3500, 4500, and 5500 cab chassis vehicles equipped with Cummins 6.7L Turbo Diesel engines. An electrical short in the relay may cause a vehicle fire with the ignition on or off.

Manufacturer’s stated response

Owners are advised to park these vehicles outside of buildings or structures, and not near other vehicles, until the vehicle has been remedied. Dealers will inspect and, if needed, replace the Solid State Intake Heater Grid Relay ("Relay"); if FCA US Recall ID Y08 (NHTSA Recall ID 21V-163) is open, then insulating material will be applied to the Relay after inspection. Owner notification letters were mailed November 10, 2021. Owners may contact FCA US, LLC customer service at 1-800-853-1403. FCA US, LLC's number for this recall is Y76. This recall has been superseded by 23V060.

Manufacturer campaign: Y76

Read campaign 21V798000 at NHTSA
May 27, 2021 Safety recallWHEELS:LUGS/NUTS/BOLTS/STUDSCampaign 21V398000

Reported concern

Chrysler (FCA US, LLC) is recalling certain 2012-2021 RAM 3500, 3500 Cab Chassis, 4500 Cab Chassis, and 5500 Cab Chassis vehicles. Incorrect information in the Service and Owner's Manuals may cause the flanged lug nuts to be over-tightened, which could result in a broken wheel stud and possible wheel separation.

Manufacturer’s stated response

Dealers will update the torque specification in the owner's manual and other published service documents. Dealers will also inspect the vehicle's wheel studs, replacing them if necessary, free of charge. Owner notification letters were mailed on November 30, 2021. Campaign Y36 owner notification letters were mailed on November 30, 2021. Campaign Y26 owner notification letters were mailed on December 1, 2021. Owners may contact FCA US customer service at 1-800-853-1403. FCA US's numbers for this recall are Y26 and Y36.

Manufacturer campaign: Y26, Y36

Read campaign 21V398000 at NHTSA
Mar 11, 2021 Safety recallELECTRICAL SYSTEMCampaign 21V163000

Reported concern

Chrysler (FCA US, LLC) is recalling certain 2021 Ram 2500, 3500, and 3500, 4500, and 5500 Cab Chassis vehicles equipped with a Cummins 6.7L Turbo Diesel engine. An electrical short may occur in the Solid State Intake Heater Grid Relay, which could result in a vehicle fire.

Manufacturer’s stated response

Dealers will inspect and, if needed, replace the Solid State Intake Heater Grid Relay ("Relay"); if FCA US Recall ID Y08 (NHTSA Recall ID 21V-163) is open, then insulating material will be applied to the Relay after inspection. Customers are advised to not park these vehicles inside of buildings or structures, or near other vehicles until the vehicle has the final repair completed. Owner notification letters were mailed November 10, 2021. Owners may contact FCA US, LLC customer service at 1-800-853-1403. FCA US, LLC's number for this recall is Y76. Owners may contact FCA US LLC customer service at 1-800-853-1403. FCA US LLC's number for this recall is Y08. This recall has been superseded by recall number 21V-798.

Manufacturer campaign: Y08

Read campaign 21V163000 at NHTSA
Check this car’s VIN at NHTSA

03 / The manufacturer’s record

Instructions. Updates. Responses.

585 distinct communications list this model-year. Showing the latest 12. A matching model-year does not establish that every engine, trim or reported symptom is covered.

Sep 8, 2026 Service Bulletin/Repair Instructions9100901Passive Entry O/S Dr Handle Prior to replacing an inoperative passive entry door handle, perform Star Online S2623000040.NHTSA ID 11037344

Passive Entry O/S Dr Handle Prior to replacing an inoperative passive entry door handle, perform Star Online S2623000040.

Components: ELECTRICAL SYSTEM · STRUCTURE:BODY. Confirm detailed applicability in the original document.

Source record 11037344 at NHTSA
Aug 26, 2026 Service Bulletin/Repair Instructions114254RADIATOR - ENGINE COOLINGNHTSA ID 11036754

RADIATOR - ENGINE COOLING

Components: ENGINE. Confirm detailed applicability in the original document.

Source record 11036754 at NHTSA
Aug 26, 2026 Service Bulletin/Repair Instructions114255RADIATOR - ENGINE COOLINGNHTSA ID 11036753

RADIATOR - ENGINE COOLING

Components: ENGINE. Confirm detailed applicability in the original document.

Source record 11036753 at NHTSA
Jul 29, 2026 Service Bulletin/Repair Instructions113744SENSOR - TURBOCHARGER SPEEDNHTSA ID 11035981

SENSOR - TURBOCHARGER SPEED

Components: ELECTRICAL SYSTEM · ENGINE. Confirm detailed applicability in the original document.

Source record 11035981 at NHTSA
Jul 29, 2026 Service Bulletin/Repair Instructions113742SENSOR - TURBOCHARGER SPEEDNHTSA ID 11035980

SENSOR - TURBOCHARGER SPEED

Components: ELECTRICAL SYSTEM · ENGINE. Confirm detailed applicability in the original document.

Source record 11035980 at NHTSA
Jul 6, 2026 Service Bulletin/Repair Instructions113276CORE – HEATERNHTSA ID 11035075

CORE – HEATER

Components: UNKNOWN OR OTHER. Confirm detailed applicability in the original document.

Source record 11035075 at NHTSA
Jul 6, 2026 Service Bulletin/Repair Instructions113277CORE – HEATERNHTSA ID 11035074

CORE – HEATER

Components: UNKNOWN OR OTHER. Confirm detailed applicability in the original document.

Source record 11035074 at NHTSA
Jun 29, 2026 Service Bulletin/Repair Instructions113069SWITCH – HEADLAMPNHTSA ID 11034910

SWITCH – HEADLAMP

Components: ELECTRICAL SYSTEM · STRUCTURE:BODY. Confirm detailed applicability in the original document.

Source record 11034910 at NHTSA
Jun 29, 2026 Service Bulletin/Repair Instructions113070SWITCH – HEADLAMPNHTSA ID 11034909

SWITCH – HEADLAMP

Components: ELECTRICAL SYSTEM · STRUCTURE:BODY. Confirm detailed applicability in the original document.

Source record 11034909 at NHTSA
Jun 26, 2026 Service Bulletin/Repair InstructionsS2208000045 REV.DBackup Camera Poor Image Quality InspectionNHTSA ID 11034385

Backup Camera Poor Image Quality Inspection

Components: STRUCTURE:BODY. Confirm detailed applicability in the original document.

Source record 11034385 at NHTSA
Jun 25, 2026 Service Bulletin/Repair Instructions9100841 Rev 1If customer concern diagnosis leads to suspect u-joint issue with the prop shaft, u-joint service kit should be utilized to fix concern. Prop shaft replacement would not be required.NHTSA ID 11034380

If customer concern diagnosis leads to suspect u-joint issue with the prop shaft, u-joint service kit should be utilized to fix concern. Prop shaft replacement would not be required.

Components: POWER TRAIN. Confirm detailed applicability in the original document.

Source record 11034380 at NHTSA
Jun 25, 2026 Service Bulletin/Repair Instructions113066OUTLET - AIR CONDITIONING & HEATERNHTSA ID 11034376

OUTLET - AIR CONDITIONING & HEATER

Components: UNKNOWN OR OTHER. Confirm detailed applicability in the original document.

Source record 11034376 at NHTSA
Browse all manufacturer records by page

Records below contain the NHTSA bulk summary unless a document-reviewed explainer is linked. A service bulletin is not a safety recall or a promise of a free repair. Records may be revised or superseded; verify the current document with the manufacturer.

04 / Agency investigations

Official inquiries.

An investigation is an inquiry into a potential concern. Its presence does not establish a defect, and a closed case does not certify a car’s condition.

Opened Mar 17, 2023 No close date recordedHigh pressure fuel pump failureEA23001

The Office of Defects Investigation (ODI) opened PE21-021 on October 14, 2021, to investigate incidents alleging a stall/loss of motive power as a result of high-pressure fuel pump failures in certain model year (MY) 2019-2020 Ram 2500, 3500, 4500, and 5500 heavy duty trucks equipped with 6.7L Cummins turbodiesel engines. During the investigation, ODI sought to determine if the related defect allegation was limited in scope to the recalled population. After review of information request response materials from both FCA and BMW, NHTSA determined that sufficient information to identify a comprehensive recall population could not be produced by FCA and BMW.During the investigation FCA filed recalls 22V406, 22E048, 22V767, and 22E087 which include vehicles not identified in the initial subject population by ODI. ODI also received recall 21V586, involving loss of motive power due to failed CP4 fuel pumps on certain BMW manufactured vehicles. An information request letter response received from BMW indicated that failed pumps on their vehicles were caused by an interaction between pump internal components and US market diesel fuel, leading to increased slip and eventual particle-generating wear surface. Additional work will be done to identify whether a similar root cause is associated with the FCA recalled population and if similar wear dynamics occur on pumps supplied to vehicle manufacturers other than those included in the recalled population.ODI has upgraded this investigation to an EA in order to 1) determine engineering specifications of internal pump components that are correlated with pump failure leading to loss of motive power or other safety related hazards, 2) identify vehicle populations equipped with alleged defective pump variants, 3) assess if vehicles equipped with alleged defective pump variants result in an unreasonable risk to motor vehicle safety and 4) gather and review any other relevant information related to high pressure fuel pump failure associated with the subject populations of recalls 21V586, 21V880, 21E094, 22V406, 22E048, 22V767, and 22E087.Review of the above information will allow NHTSA to confirm root cause and recall remedy viability, and identify and evaluate vehicle populations equipped with pump components that may pose an unreasonable risk to motor vehicle safety.The ODI reports cited above can be reviewed at: http://www-odi.nhtsa.dot.gov/owners/SearchNHTSAID using the following complaint identification numbers: 11257550, 11351441, 11361603, 11361616, 11365300, 11365426, 11365858, 11366401, 11372337, 11373793, 11374797, 11376793, 11377871, 11378173, 11384377, 11386063, 11387018, 11399710, 11402550, 11415339, 11418868, 11418870, 11427075, 11434276, 11436807, 11437226, 11437249, 11437273, 11437292, 11437294, 11437394, 11437399, 11437403, 11437405, 11437423, 11437528, 11437565, 11437579, 11437580, 11437590, 11437679, 11437744, 11437781, 11437842, 11437993, 11438006, 11438008, 11438121, 11438138, 11438155, 11438392, 11438629, 11439359, 11439879, 11440397, 11443030, 11446542, 11448163, 11453556, 11458918, 11460558, 11469337

Campaign reference in the source: 24V957

Find investigation EA23001

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