The vehicle dossier US · 2002

2002 Oldsmobile
BRAVADAProblems & recalls

238 distinct owner reports in the NHTSA snapshot. Other components appears in 54 of them. Explore what was reported—and which official actions are on file.

Snapshot Sep 28, 2026Live NHTSA complaint API How this dossier is compiled

01 / Owner-reported evidence

What owners reported.

Categories attached to 238 distinct reports. A report can mention more than one component, so category totals can overlap.

Other components54 reports
Transmission & drivetrain53 reports
Engine51 reports
Electrical system47 reports
Visibility30 reports
Suspension21 reports
Body & structure15 reports
Steering14 reports
Brakes13 reports
Air bags12 reports
Fuel system7 reports
See original component labels
ELECTRICAL SYSTEM24
ENGINE AND ENGINE COOLING:ENGINE19
POWER TRAIN:AUTOMATIC TRANSMISSION16
ENGINE AND ENGINE COOLING:ENGINE:GASOLINE13
POWER TRAIN:TRANSFER CASE (4-WHEEL DRIVE)12
SUSPENSION11
STEERING10
ENGINE AND ENGINE COOLING10
POWER TRAIN:AUTOMATIC TRANSMISSION:CONTROL MODULE (TCM/PCM/TECM)9
VISIBILITY:REARVIEW MIRRORS/DEVICES:EXTERIOR9
POWER TRAIN8
AIR BAGS8
ELECTRICAL SYSTEM:WIRING:INTERIOR/UNDER DASH7
VISIBILITY:REARVIEW MIRRORS/DEVICES7
UNKNOWN OR OTHER7
STRUCTURE:BODY:BUMPERS6
VISIBILITY:WINDSHIELD WIPER/WASHER6
SEATS:FRONT ASSEMBLY:SEAT HEATER/COOLER5
SEAT BELTS5
TIRES5
STRUCTURE5
ENGINE5
SEAT BELTS:FRONT:BUCKLE ASSEMBLY4
SUSPENSION:REAR4
ELECTRICAL SYSTEM:IGNITION:MODULE4
VEHICLE SPEED CONTROL4
ELECTRICAL SYSTEM:IGNITION4
SERVICE BRAKES, HYDRAULIC4
SEATS4
EXTERIOR LIGHTING:BRAKE LIGHTS4
SUSPENSION:FRONT3
POWER TRAIN:AUTOMATIC TRANSMISSION:LEVER AND LINKAGE:COLUMN SHIFT3
VISIBILITY:POWER WINDOW DEVICES AND CONTROLS3
EXTERIOR LIGHTING3
POWER TRAIN:DRIVELINE:DIFFERENTIAL UNIT3
VISIBILITY3
POWER TRAIN:DRIVELINE3
SUSPENSION:FRONT:CONTROL ARM:LOWER ARM2
STEERING:RACK AND PINION2
AIR BAGS:SIDE/WINDOW2
ELECTRICAL SYSTEM:WIRING:FRONT UNDERHOOD2
SEATS:FRONT ASSEMBLY:RECLINER2
SERVICE BRAKES, HYDRAULIC:ANTILOCK/TRACTION CONTROL/ELECTRONIC LIMITED SLIP2
SEAT BELTS:FRONT:ANCHORAGE2
AIR BAGS:FRONTAL2
WHEELS2
SEAT BELTS:FRONT2
SERVICE BRAKES, HYDRAULIC:FOUNDATION COMPONENTS:DISC:ROTOR2
EXTERIOR LIGHTING:TAIL LIGHTS2
ELECTRICAL SYSTEM: INSTRUMENT CLUSTER/PANEL2
FUEL/PROPULSION SYSTEM2
SEATS:FRONT ASSEMBLY:POWER ADJUST1
STRUCTURE:FRAME AND MEMBERS1
SEAT BELTS:FRONT:RETRACTOR1
STEERING:RACK AND PINION:PINION SHAFT1
SERVICE BRAKES, HYDRAULIC:FOUNDATION COMPONENTS1
POWER TRAIN:AXLE ASSEMBLY:AXLE SHAFT:SEAL1
FUEL SYSTEM, OTHER1
LATCHES/LOCKS/LINKAGES:HATCHBACK/LIFTGATE:LOCK1
STEERING: STEERING WHEEL/HANDLE BAR1
ENGINE AND ENGINE COOLING:COOLING SYSTEM1
ELECTRICAL SYSTEM:IGNITION:SWITCH1
SEAT BELTS:REAR/OTHER1
FUEL SYSTEM, GASOLINE:FUEL INJECTION SYSTEM1
SERVICE BRAKES, HYDRAULIC:PEDALS AND LINKAGES1
VISIBILITY:WINDSHIELD1
SEATS:MID/REAR ASSEMBLY1
EQUIPMENT:ELECTRICAL:RADIO/TAPE DECK/CD ETC.1
LATCHES/LOCKS/LINKAGES:DOORS:LATCH1
ENGINE AND ENGINE COOLING:EXHAUST SYSTEM:EMISSION CONTROL:CATALYTIC CONVERTOR1
ELECTRICAL SYSTEM:WIRING1
ELECTRICAL SYSTEM:HORN1
STRUCTURE:BODY:DOOR1
EQUIPMENT1
SUSPENSION:REAR:SPRINGS:AIR SUSPENSION SYSTEM1
EXTERIOR LIGHTING:TURN SIGNAL:FLASHER UNIT1
SUSPENSION:FRONT:CONTROL ARM:UPPER BALL JOINT1
SERVICE BRAKES, AIR:ANTILOCK:CONTROL UNIT/MODULE1
SERVICE BRAKES, HYDRAULIC:FOUNDATION COMPONENTS:DISC:PADS1
VEHICLE SPEED CONTROL:ACCELERATOR PEDAL1
ELECTRICAL SYSTEM:12V/24V/48V BATTERY1
ELECTRICAL SYSTEM:WIRING:FUSES AND CIRCUIT BREAKERS1
SERVICE BRAKES, AIR:DISC:ROTOR1
ENGINE AND ENGINE COOLING:COOLING SYSTEM:RADIATOR ASSEMBLY1
ENGINE AND ENGINE COOLING:COOLING SYSTEM:FAN1
EXTERIOR LIGHTING:HEADLIGHTS1
FUEL SYSTEM, GASOLINE1
FUEL SYSTEM, GASOLINE:DELIVERY:FUEL PUMP1
SUSPENSION:FRONT:SHOCK ABSORBER1
FUEL SYSTEM, GASOLINE:STORAGE:TANK ASSEMBLY1
VISIBILITY:REAR WINDOW WIPER/WASHER1
STRUCTURE:FRAME AND MEMBERS:UNDERBODY SHIELDS1
TIRES:PRESSURE MONITORING AND REGULATING SYSTEMS1
VISIBILITY/WIPER1
SERVICE BRAKES1
ELECTRONIC STABILITY CONTROL (ESC)1
STRUCTURE:BODY1

These are reports made to NHTSA, not verified diagnoses. More reports can reflect more vehicles, more time on the road, or greater reporting activity.

The reporting timeline

When reports arrived.

Reports by year filed, not by the year a problem occurred. Showing the latest 15 years with reports.

Year filed (last two digits)Latest report: Mar 21, 2022
Mileage, where supplied

43,100 miles is the median among 108 reports with usable mileage. The middle half spans 18,000–79,000 miles.

This describes the submitted reports. It does not predict when a vehicle will fail.

02 / Official safety campaigns

10 recall campaigns on file.

A campaign can cover only certain production dates or configurations. The count does not tell you whether an individual car has an open recall.

Nov 1, 2004 Safety recallEXTERIOR LIGHTING:BRAKE LIGHTSCampaign 04V527000

Reported concern

ON CERTAIN SPORT UTILITY VEHICLES, VIBRATION AND HEAT MAY CAUSE THE TAIL LAMP/STOP LAMP BULB TO LOOSEN IN ITS SOCKET. IF THIS OCCURS, THE BULB MAY FLICKER AND EVENTUALLY BECOME INOPERATIVE.

Manufacturer’s stated response

DEALERS WILL INSPECT THE TAIL LAMP/STOP LAMP ASSEMBLIES, AND IF NECESSARY, REPLACE THEM. THE RECALL BEGAN ON NOVEMBER 22, 2004. OWNERS SHOULD CONTACT CHEVROLET AT 1-800-630-2438, OLDSMOBILE AT 1-800-630-6537, BUICK AT 1-866-608-8080, OR GMC AT 1-866-996-9463.

Manufacturer campaign: 04087

Read campaign 04V527000 at NHTSA
Jun 23, 2004 Safety recallENGINE AND ENGINE COOLINGCampaign 04V289000

Reported concern

SOME SPORT UTILITY VEHICLES EQUIPPED WITH AN ELECTRONICALLY CONTROLLED AIR SUSPENSION (ECAS) HAVE A CONDITION IN WHICH THE ECAS MAY PRODUCE A BRIEF ELECTRICAL SPIKE WHILE THE VEHICLE IS OPERATING. THIS ELECTRICAL SPIKE CAN DISRUPT THE POWERTRAIN CONTROL MODULE (PCM) CAUSING THE VEHICLE TO STALL.

Manufacturer’s stated response

DEALERS WILL INSTALL A WIRING HARNESS. THE RECALL WILL BEGIN ON AUGUST 19, 2004. OWNERS SHOULD CONTACT OLDSMOBILE AT 1-800-630-6537 OR GMC AT 1-866-996-9463.

Manufacturer campaign: 04048

Read campaign 04V289000 at NHTSA
Apr 28, 2004 Safety recallSEAT BELTSCampaign 04V201000

Reported concern

CERTAIN LIGHT DUTY PICKUP TRUCKS AND SPORT UTILITY VEHICLES FAIL TO CONFORM TO FEDERAL MOTOR VEHICLE SAFETY STANDARD NO. 209, "SEAT BELT ASSEMBLIES." ONE OF THE TWO SENSORS IN THE DRIVER'S AND FRONT PASSENGER'S SEAT BELT RETRACTORS COULD BE INOPERATIVE. THE SEAT BELT RETRACTORS WILL LOCK WHEN THE BELT WEBBING IS EXTRACTED DURING A CRASH; HOWEVER, THE MECHANISM THAT LOCKS THE SEAT BELT RETRACTOR WHEN THE VEHICLE DECELERATES QUICKLY, SUCH AS HEAVY BRAKING, MAY NOT OPERATE AS INTENDED.

Manufacturer’s stated response

DEALERS WILL INSPECT THE DRIVER AND FRONT PASSENGER SAFETY BELT RETRACTORS, AND REPLACE THEM IF NECESSARY. OWNER NOTIFICATION BEGAN ON JUNE 24, 2004. OWNERS SHOULD CONTACT CHEVROLET AT 1-800-630-2438, GMC AT 1-866-996-9463, OR OLDSMOBILE AT 1-800-630-6537.

Manufacturer campaign: 04037

Read campaign 04V201000 at NHTSA
Feb 4, 2004 Safety recallVISIBILITY:WINDSHIELD WIPER/WASHERCampaign 04V046000

Reported concern

CERTAIN SPORT UTILITY VEHICLES HAVE WINDSHIELD WIPER SYSTEMS THAT WILL NOT TURN ON, CEASE OPERATION WHILE IN USE, FAIL TO TURN OFF/ON BY THEMSELVES (MOISTURE SENSITIVE WIPER SYSTEM), OR HAVE CONTINUOUS WINDSHIELD WASHER PUMP OPERATION BECAUSE THE PRESENCE OF WATER WITHIN THE WIPER MODULES CAN EITHER CAUSE A SHORT CIRCUIT OR CAN LEAD TO THE CORROSION OF COMPONENTS WITHIN THE MODULE.

Manufacturer’s stated response

DEALERS WILL COVER THE WINDSHIELD WIPER MODULE VENT HOLE WITH A PATCH. ALSO, THE WIPER MOTOR, CIRCUIT BOARD, AND ELECTRICAL CONNECTOR WILL BE INSPECTED TO SIGNS OF WATER INTRUSION AND/OR CORROSION AND BE REPLACED AS REQUIRED. THE RECALL BEGAN JULY 6, 2004. OWNERS SHOULD CONTACT CHEVROLET AT 1-800-630-2438; OLDSMOBILE AT 1-800-630-6537; OR GMC AT 1-866-996-9463.

Manufacturer campaign: 04005

Read campaign 04V046000 at NHTSA
Jul 15, 2003 Safety recallEQUIPMENT:OTHER:OWNERS/SERVICE/OTHER MANUALCampaign 03V250000

Reported concern

CERTAIN MINIVANS, PASSENGER AND SPORT UTILITY VEHICLES FAIL TO COMPLY WITH THE REQUIREMENTS OF FEDERAL MOTOR VEHICLE SAFETY STANDARD NO. 225, "CHILD RESTRAINT ANCHORAGE SYSTEM." THE OWNER'S MANUAL DOES NOT EXPLAIN THE MEANING OF THE LOCATION SYMBOLS FOR THE CHILD RESTRAINT LOWER UNIVERSAL ANCHORAGE SYSTEM.

Manufacturer’s stated response

OWNERS WILL BE PROVIDED WITH A SUPPLEMENT FOR THEIR OWNER'S MANUAL. THIS SUPPLEMENT DESCRIBES AND SHOWS THE LOCATION SYMBOLS FOR THE CHILD RESTRAINT ANCHORS THAT ARE LOCATED IN THE VEHICLE AND ON THE CHILD RESTRAINT OR BOOSTER CUSHION. OWNER NOTIFICATION BEGAN AUGUST 18, 2003. OWNERS SHOULD CONTACT BUICK AT 1-866-608-8080, CADILLAC AT 1-866-982-2339, CHEVROLET AT 1-800-630-2438, GMC AT 1-866-996-9463, PONTIAC AT 1-800-620-7668, OR OLDSMOBILE AT 1-800-630-6537.

Manufacturer campaign: 03039

Read campaign 03V250000 at NHTSA
Mar 19, 2003 Safety recallELECTRICAL SYSTEM:WIRING:INTERIOR/UNDER DASHCampaign 03V096000

Reported concern

CERTAIN SPORT UTILITY VEHICLES FAIL TO COMPLY WITH THE REQUIREMENTS OF FEDERAL MOTOR VEHICLE SAFETY STANDARDS NO. 101, "CONTROL LOCATION, IDENTIFICATION, AND ILLUMINATION" AND NO. 208, "OCCUPANT CRASH PROTECTION." THESE VEHICLES HAVE AN INTERMITTENT CONDITION DURING VEHICLE START-UP IN WHICH THE INSTRUMENT PANEL CLUSTER MAY NOT PROPERLY POWER UP, RESULTING IN MOST OF THE DISPLAYS, TELLTALE LIGHTS, AND FUNCTIONS (EXCEPT THE SERVICE ENGINE LIGHT, TURN SIGNAL INDICATORS, AND THE INSTRUMENT PANEL CLUSTER BACKLIGHTING) BEING INOPERATIVE.

Manufacturer’s stated response

DEALERS WILL REPROGRAM THE INSTRUMENT PANEL CLUSTER. OWNER NOTIFICATION BEGAN MAY 29, 2003. OWNERS WHO TAKE THEIR VEHICLES TO AN AUTHORIZED DEALER ON AN AGREED UPON SERVICE DATE AND DO NOT RECEIVE THE FREE REMEDY WITHIN A REASONABLE TIME SHOULD CONTACT CHEVROLET AT 1-800-222-1020, GMC AT 1-800-462-8782, OR OLDSMOBILE AT 1-800-442-6537.

Manufacturer campaign: 03013

Read campaign 03V096000 at NHTSA
Mar 6, 2003 Safety recallPOWER TRAIN:AUTOMATIC TRANSMISSIONCampaign 03V075000

Reported concern

CERTAIN SPORT UTILITY VEHICLES FAIL TO COMPLY WITH THE REQUIREMENTS OF FEDERAL MOTOR VEHICLE SAFETY STANDARD NO. 114, "THEFT PROTECTION." THESE VEHICLES ARE EQUIPPED WITH A MECHANICAL OVERRIDE THAT COULD ALLOW THE IGNITION KEY TO BE REMOVED WITH THE SHIFT LEVER IN A POSITION OTHER THAN PARK. IN ADDITION, THESE VEHICLES HAVE AN OVERRIDE THAT CAN ALLOW THE TRANSMISSION TO BE SHIFTED OUT OF PARK WITH THE IGNITION IN THE OFF POSITION.

Manufacturer’s stated response

DEALERS WILL ELIMINATE THESE CONDITIONS BY DISABLING THE OVERRIDES. OWNER NOTIFICATION BEGAN ON MAY 29, 2003. OWNERS WHO TAKE THEIR VEHICLES TO AN AUTHORIZED DEALER ON AN AGREED UPON SERVICE DATE AND DO NOT RECEIVE THE FREE REMEDY WITHIN A REASONABLE TIME SHOULD CONTACT CHEVROLET AT 1-800-222-1020, GMC AT 1-800-462-8782, OLDSMOBILE AT 1-800-442-6537, OR HUMMER AT 1-866-486-6376.

Manufacturer campaign: 03012

Read campaign 03V075000 at NHTSA
Aug 23, 2002 Safety recallFUEL SYSTEM, GASOLINE:DELIVERY:HOSES, LINES/PIPING, AND FITTINGSCampaign 02V121000

Reported concern

ON CERTAIN SPORT UTILITY VEHICLES, A FUEL FILTER FITTING CAN BECOME DISCONNECTED. IF THIS WERE TO OCCUR WHILE ATTEMPTING TO START THE ENGINE, A NO-START CONDITION WOULD RESULT AND FUEL WOULD BE PUMPED OUT THE FUEL FILTER ONTO THE GROUND.

Manufacturer’s stated response

DEALERS WILL REPLACE THE FUEL FILTER QUICK CONNECT RETAINERS. OWNER NOTIFICATION BEGAN SEPTEMBER 20, 2002. OWNERS WHO TAKE THEIR VEHICLES TO AN AUTHORIZED DEALER ON AN AGREED UPON SERVICE DATE AND DO NOT RECEIVE THE FREE REMEDY WITHIN A REASONABLE TIME SHOULD CONTACT CHEVROLET AT 1-800-222-1020. GMC AT 1-800-462-8782, OR OLDSMOBILE AT 1-800-442-6537.

Read campaign 02V121000 at NHTSA
Aug 9, 2002 Safety recallAIR BAGS:FRONTALCampaign 02V222000

Reported concern

CERTAIN PASSENGER, MINI VANS, AND SPORT UTILITY VEHICLES HAVE AN AIR BAG INFLATOR ON THE DRIVER'S SIDE THAT COULD FRACTURE AT A WELD DURING A DEPLOYMENT.

Manufacturer’s stated response

DEALERS WILL INSPECT, AND REPLACE, IF NECESSARY, THE AIR BAG MODULE ASSEMBLY ON THE DRIVER'S SIDE. OWNER NOTIFICATION BEGAN AUGUST 15, 2002. OWNERS WHO TAKE THEIR VEHICLES TO AN AUTHORIZED DEALER ON AN AGREED UPON SERVICE DATE AND DO NOT RECEIVE THE FREE REMEDY WITHIN A REASONABLE TIME SHOULD CONTACT BUICK AT 1-800-521-7300, CADILLAC AT 1-800-458-8006, CHEVROLET AT 1-800-222-1020, GMC AT 1-800-462-8782, OLDSMOBILE AT 1-800-442-6537, OR PONTIAC AT 1-800-762-2737.

Manufacturer campaign: 02032

Read campaign 02V222000 at NHTSA
Apr 12, 2001 Safety recallSUSPENSION:FRONT:CONTROL ARM:LOWER ARMCampaign 01V126000

Reported concern

VEHICLE DESCRIPTION: SPORT UTILITY VEHICLES. UNDER CERTAIN CIRCUMSTANCES THE FRONT LOWER CONTROL ARM BRACKETS MAY FRACTURE. THIS FRACTURE COULD RESULT IN SEPARATION OF THE FRONT LOWER CONTROL ARM FROM THE FRAME.

Manufacturer’s stated response

DEALERS WILL REPLACE THE LEFT AND RIGHT FRONT LOWER CONTROL ARM BRACKETS. OWNER NOTIFICATION BEGAN BY TELEPHONE ON APRIL 4, 2001. THE FOLLOWUP LETTER TO CONSUMERS WAS MAILED MAY 3, 2001. OWNERS WHO TAKE THEIR VEHICLES TO AN AUTHORIZED DEALER ON AN AGREED UPON SERVICE DATE AND DO NOT RECEIVE THE FREE REMEDY WITHIN A REASONABLE TIME SHOULD CONTACT CHEVROLET AT 1-800-222-1020, OLDSMOBILE AT 1-800-442-6537, OR GMC AT 1-800-462-8782.

Manufacturer campaign: 01034

Read campaign 01V126000 at NHTSA
Check this car’s VIN at NHTSA

03 / The manufacturer’s record

Instructions. Updates. Responses.

601 distinct communications list this model-year. Showing the latest 12. A matching model-year does not establish that every engine, trim or reported symptom is covered.

Jul 18, 2025 Service Bulletin/Repair InstructionsPIP5601CThis PI communicates the requirement to provide a pico file to receive diagnostic assistance from TAC.NHTSA ID 11020816

This PI communicates the requirement to provide a pico file to receive diagnostic assistance from TAC.

Components: UNKNOWN OR OTHER. Confirm detailed applicability in the original document.

Source record 11020816 at NHTSA
Feb 20, 2025 Service Bulletin/Repair InstructionsPIP5358DThis Preliminary Information communication provides information to the technician about vehicles that have an unusual noise and is difficult to identify, isolate or pinpoint. Technician should get record a sound clip or take a …NHTSA ID 11014455

This Preliminary Information communication provides information to the technician about vehicles that have an unusual noise and is difficult to identify, isolate or pinpoint. Technician should get record a sound clip or take a video of the noise for assessment by engineering. Technician will need to call General Motors Technical Assistance Center for further assistance.

Components: UNKNOWN OR OTHER. Confirm detailed applicability in the original document.

Source record 11014455 at NHTSA
Oct 25, 2024 Service Bulletin/Repair InstructionsPIP4723JThis Preliminary Information communicates to the dealer the process for downloading or updating operating software for the Tire Pressure Monitor, Active Fuel Injector tester, multi media tester, PICO Scope, GR8 starting/chargin…NHTSA ID 11009156

This Preliminary Information communicates to the dealer the process for downloading or updating operating software for the Tire Pressure Monitor, Active Fuel Injector tester, multi media tester, PICO Scope, GR8 starting/charging tester and Vehicle Data Recorder tools, giving website address and step by step instructions to complete the update.

Components: ELECTRICAL SYSTEM. Confirm detailed applicability in the original document.

Source record 11009156 at NHTSA
Sep 12, 2024 Service Bulletin/Repair InstructionsPIT5099HThis Preliminary Information communication provides information to the technician about vehicles that the Heater-Vent-Air Conditioning blows warm air. Before calling General Motors Technical Assistance Center technician will ne…NHTSA ID 11007744

This Preliminary Information communication provides information to the technician about vehicles that the Heater-Vent-Air Conditioning blows warm air. Before calling General Motors Technical Assistance Center technician will need to have high and low pressures, outside temperature, humidity, and vent temperature.

Components: UNKNOWN OR OTHER. Confirm detailed applicability in the original document.

Source record 11007744 at NHTSA
Sep 12, 2024 Service Bulletin/Repair InstructionsPIT5099HThis Preliminary Information communication provides information to the technician about vehicles that the Heater-Vent-Air Conditioning blows warm air. Before calling General Motors Technical Assistance Center technician will ne…NHTSA ID 11007743

This Preliminary Information communication provides information to the technician about vehicles that the Heater-Vent-Air Conditioning blows warm air. Before calling General Motors Technical Assistance Center technician will need to have high and low pressures, outside temperature, humidity, and vent temperature.

Components: UNKNOWN OR OTHER. Confirm detailed applicability in the original document.

Source record 11007743 at NHTSA
Aug 26, 2024 Service CampaignGeneral CommunicationVehicle Wide Programming (VWP) is a new process to update software on GM Vehicles. It provides the ability via a single selection within Techline Connect to first identify which modules need updating and then proceed to updatin…NHTSA ID 11006621

Vehicle Wide Programming (VWP) is a new process to update software on GM Vehicles. It provides the ability via a single selection within Techline Connect to first identify which modules need updating and then proceed to updating affected modules (with some exceptions). The updating of modules is completed in parallel instead of the technician needing to update one module at a time. This allows a more streamlined approach for dealers and customers.

Campaign / software reference: General Communication

Components: ELECTRICAL SYSTEM. Confirm detailed applicability in the original document.

Source record 11006621 at NHTSA
Jun 17, 2024 Service Bulletin/Repair Instructions18-NA-099This bulletin provides information for use on a Product Assistance Claim (PAC), which is formerly known as a Product Allegation Resolution (PAR) claim.NHTSA ID 11004557

This bulletin provides information for use on a Product Assistance Claim (PAC), which is formerly known as a Product Allegation Resolution (PAR) claim.

Components: UNKNOWN OR OTHER. Confirm detailed applicability in the original document.

Source record 11004557 at NHTSA
Jun 6, 2024 Service Bulletin/Repair Instructions24-NA-098This service bulletin provides information for dealers/technicians on Service Programming System (SPS) Error Codes E4398, E4399, E4401, E4403, M4404, M4413, M6954, M6955, E4414, E4423, E4491, E4492, or E6961 and resolution info…NHTSA ID 11002312

This service bulletin provides information for dealers/technicians on Service Programming System (SPS) Error Codes E4398, E4399, E4401, E4403, M4404, M4413, M6954, M6955, E4414, E4423, E4491, E4492, or E6961 and resolution information.

Components: ELECTRICAL SYSTEM. Confirm detailed applicability in the original document.

Source record 11002312 at NHTSA
Mar 28, 2024 Service Bulletin/Repair Instructions10-08-45-001HThis bulletin provides information for electrical ground repairs using new General Motors replacement fasteners with conductive finish.NHTSA ID 10252735

This bulletin provides information for electrical ground repairs using new General Motors replacement fasteners with conductive finish.

Components: ELECTRICAL SYSTEM. Confirm detailed applicability in the original document.

Source record 10252735 at NHTSA
Mar 14, 2024 Service Bulletin/Repair Instructions06-06-01-019CThis bulletin advises the technician of possible location of an internal coolant leak from a specific cylinder head and location.NHTSA ID 10251887

This bulletin advises the technician of possible location of an internal coolant leak from a specific cylinder head and location.

Components: ENGINE AND ENGINE COOLING. Confirm detailed applicability in the original document.

Source record 10251887 at NHTSA
Mar 13, 2024 Service Bulletin/Repair Instructions16-NA-383This technical bulletin advises of a new fuel injection cleaner kit used for decarbonizing the intake valves to correct conditions of rough idle, Crank no start, extended crank or misfire, MIL with DTCs, and explains how Top Ti…NHTSA ID 10251890

This technical bulletin advises of a new fuel injection cleaner kit used for decarbonizing the intake valves to correct conditions of rough idle, Crank no start, extended crank or misfire, MIL with DTCs, and explains how Top Tier fuels should be used to reduce carbon build-up.

Components: ENGINE AND ENGINE COOLING. Confirm detailed applicability in the original document.

Source record 10251890 at NHTSA
Feb 22, 2024 Service Bulletin/Repair Instructions22-NA-074This service bulletin provides service information to technicians on guidelines to replace Oil Cooler, Oil Cooler Lines and Oil Tank if the engine was replaced where large amounts of debris has flowed throughout the oiling system.NHTSA ID 10250775

This service bulletin provides service information to technicians on guidelines to replace Oil Cooler, Oil Cooler Lines and Oil Tank if the engine was replaced where large amounts of debris has flowed throughout the oiling system.

Components: ENGINE AND ENGINE COOLING. Confirm detailed applicability in the original document.

Source record 10250775 at NHTSA
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Records below contain the NHTSA bulk summary unless a document-reviewed explainer is linked. A service bulletin is not a safety recall or a promise of a free repair. Records may be revised or superseded; verify the current document with the manufacturer.

04 / Agency investigations

Official inquiries.

An investigation is an inquiry into a potential concern. Its presence does not establish a defect, and a closed case does not certify a car’s condition.

Opened Apr 24, 2017 ClosedLoss of HeadlightsRQ17002

The subject vehicles are model year (MY) 2002-2009 Chevrolet Trailblazer, GMC Envoy, 2004-2007 Buick Rainier, 2003-2008 Isuzu Ascender, 2005-2009 Saab 9-7X, 2002-2004 Oldsmobile Bravada, 2003-2006 Chevrolet SSR, 2005-2009 Buick Lacrosse, and 2006-2008 Pontiac Grand Prix. This scope includes the Trailblazer/Envoy variants: 2002-2006 Envoy XL/Trailblazer EXT and 2004-2005 Envoy XUV. The original scope of this investigation was expanded to include all vehicles equipped with the subject Headlight Driver Module (HDM). The focus of the investigation was to determine whether actions performed by General Motors adequately addressed any unreasonable risk to motor vehicle safety in the subject vehicles concerning the headlights and the HDM that controls them.Under normal electrical load and environmental conditions, the HDM can overheat inside the Underhood Electrical Center (UEC). This can cause the module to fail and result in a simultaneous loss of both low beam headlights and both daytime running lights (DRLs), often with no warning or prior detectability to the driver. This failure can be intermittent or permanent. No other exterior lights are affected. High beams, turn signals, brake lights, and reverse lights are still operational.General Motors addressed this issue with 2 recalls (14V755 & 15V519) and a special coverage program (N172091910). In view of the recalls and special coverage program implemented by GM and the vehicle high beams continuing to operate, ODI has tentatively concluded that the actions taken by GM mitigate any unreasonable risk to safety posed by HDM failure in the subject vehicles.Accordingly, the investigation is closed. The closing of this investigation does not constitute a finding by NHTSA that a safety-related defect does not exist. The agency reserves the right to take additional action if warranted by new circumstances.The ODI reports cited above are available for review online at NHTSA.gov under the identification numbers in the attached document.

Recorded closure: Mar 29, 2021

Find investigation RQ17002
Opened Feb 28, 2008 ClosedHAZARD LIGHT SWITCH FAILURERQ08001

ON NOVEMBER 30, 2001, GENERAL MOTORS (GM) CONDUCTED SAFETY RECALL 01V-364 FOR THE SUBJECT VEHICLES BUILT BETWEEN SEPTEMBER 16, 1999 AND AUGUST 28, 2001 TO REMEDY A DEFECTIVE HAZARD SWITCH THAT WOULD CAUSE A LOSS OF HAZARD AND STOP LAMP ILLUMINATION.THE HAZARD SWITCH IS CONTAINED WITHIN THE VEHICLE MULTIFUNCTION SWITCH.ODI OPENED THIS INVESTIGATION BASED ON REPORTS THAT SOME CONSUMERS WERE NOT NOTIFIED OF THE ORIGINAL RECALL OR THAT THEY HAD REPAIRS DONE UNDER 01V-364 BUT EXPERIENCED SUBSEQUENT MULTIFUNCTION SWITCH FAILURES.THE MULTIFUNCTION SWITCH SUPPORTS THE OPERATION OF CRUISE CONTROL, WINDSHIELD WIPERS, EXTERIOR LIGHTING AND TURN SIGNALS IN ADDITION TO HAZARD AND STOP LAMPS. ON MAY 21, 2008, GM NOTIFIED THE AGENCY THAT IT ERRONEOUSLY MISSED IDENTIFYING 5,862 VEHICLES THAT SHOULD HAVE BEEN INCLUDED IN RECALL 01V-364.GM WILL NOW NOTIFY OWNERS OF THESE VEHICLES UNDER A NEW NHTSA RECALL NUMBER 08V-231.OWNER NOTIFICATION BEGAN ON JUNE 17.THE PRIMARY CAUSE OF BRAKE LAMP FAILURE WAS A DESIGN CHANGE FROM COPPER TO BRASS CONTACT MATERIAL IN THE HAZARD SWITCH.THIS CHANGE WAS EFFECTIVE FOR VEHICLES BUILT AFTER SEPTEMBER 16, 1999.GM CHANGED THE MATERIAL BACK TO COPPER FOR VEHICLES BUILT AFTER AUGUST 28, 2001. THE REMEDY PART FOR BOTH 01V-364 AND 08V-231 CONTAINS COPPER CONTACTS.GM'S DATA SHOWS THAT LESS THAN 1% OF VEHICLES REPAIRED UNDER RECALL 01V-364 REQUIRED ADDITIONAL SUBSEQUENT REPAIR OR REPLACEMENT OF THE HAZARD OR MULTIFUNCTION SWITCH.THIS INVESTIGATION IS CLOSED.

Recorded closure: Jul 9, 2008

Campaign reference in the source: 08V231000

Find investigation RQ08001
Opened Jul 10, 2007 ClosedFUEL PUMP MODULE LEAKS GASOLINEEA07009

DURING THE COURSE OF THIS EA INVESTIGATION, ODI OBSERVED THAT THE MAJORITY OF THE COMPLAINTS (88%) AND WARRANTY CLAIMS (94%) WERE REPORTED FOR VEHICLES THAT ARE REGISTERED FOR USE IN THE SALT BELT REGION OF THE US.THIS AREA INCLUDES 20 STATES IN THE NORTHEAST, MID ATLANTIC AND THE MIDWEST REGIONS AND THE DISTRICT OF COLUMBIA.CONSUMERS IN THE SALT BELT REGION REPORTED TO ODI THAT THEY COULD SMELL FUEL VAPORS IN THEIR VEHICLES WHILE DRIVING.UPON FURTHER EXAMINATION OF THEIR VEHICLES, THEY DISCOVERED THAT FUEL VAPORS WERE COMING OUT OF THE TOP OF THE FUEL TANK. THIS CONDITION IS CAUSED BY CORROSION OF THE RETURN AND SENDER LINES OF THE FUEL PUMP MODULE.WATER AND ROAD SALT COLLECT ON TOP OF THE FUEL PUMP LEADING TO SMALL PINHOLES APPEARING ON THE FUEL LINES.FUEL MAY LEAK AND COLLECT ON TOP OF THE MODULE AND/OR SPILL ONTO THE GROUND.THE DATA EVALUATED UNDER THIS INVESTIGATION REFLECT A RELATIVELY LOW FREQUENCY OF OCCURRENCE THAT LARGELY ARISES IN SALT BELT STATES.GM HAS EXTENDED THE WARRANTY ON THE SUBJECT COMPONENT TO TEN YEARS OR 120,000 MILES.FURTHER USE OF AGENCY RESOURCES DOES NOT APPEAR TO BE WARRANTED AT THIS TIME; ACCORDINGLY, THIS INVESTIGATION IS CLOSED.THE CLOSING OF THIS INVESTIGATION DOES NOT CONSTITUTE A FINDING BY NHTSA THAT NO SAFETY-RELATED DEFECT EXISTS.THE AGENCY RESERVES THE RIGHT TO TAKE FURTHER ACTION IF WARRANTED BY THE CIRCUMSTANCES.FOR ADDITIONAL INFORMATION SELECT DOCUMENT SEARCH.

Recorded closure: Aug 28, 2008

Find investigation EA07009
Opened Aug 3, 2004 ClosedBRAKE LAMP FAILUREEA04021

GM STATES THAT SOME BRAKE/TAIL LAMP BULBS CAN PREMATURELY BECOME INOPERATIVE DUE TO MALFUNCTIONING BRAKE/TAIL LAMP SOCKETS.ON MARCH 2, 2004, GM INITIATED A 6-YEAR/72,000 MILE SPECIAL POLICY FOR 989,487 SUBJECT VEHICLES TO INSPECT AND REPLACE THE REAR BRAKE/TAIL LAMP BULB SOCKET ASSEMBLIES.ON APRIL 4, 2004, THE OFFICE OF DEFECTS INVESTIGATION (ODI) OPENED A PRELIMINARY EVALUATION (PE04-032) BASED ON CONSUMER COMPLAINTS ALLEGING BRAKE LIGHTS NOT OPERATING WHEN THE BRAKE PEDAL IS DEPRESSED.ON AUGUST 3, 2004 ODI UPGRADED PE04-032 TO AN ENGINEERING ANALYSIS (EA04-021).BY LETTER DATED OCTOBER 27, 2004 GM NOTIFIED NHTSA THAT IT WILL CONDUCT A SAFETY RECALL (NHTSA # 04V527) COVERING SUBJECT VEHICLES THAT WERE NOT ALREADY REPAIRED UNDER GM'S SPECIAL POLICY.MY 2004 SUBJECT VEHICLES BUILT AFTER AUGUST 8, 2003 CONTAIN IMPROVED BRAKE LAMP ASSEMBLIES AND ARE NOT INCLUDED IN THE RECALL.GM DEALERS WILL INSTALL THE IMPROVED BRAKE LAMP ASSEMBLY ON SUBJECT VEHICLES BUILT ON AUGUST 8, 2003 AND EARLIER.THE ACTION TAKEN BY GM IS SUFFICIENT TO RESOLVE THE ISSUES RAISED BY THIS INVESTIGATION.ACCORDINGLY, THIS INVESTIGATION IS CLOSED.

Recorded closure: Nov 4, 2004

Campaign reference in the source: 04V527000

Find investigation EA04021
Opened Jan 6, 2004 ClosedWINDSHIELD WIPER FAILUREEA04002

ON SEPTEMBER 17, 2003, THE OFFICE OF DEFECTS INVESTIGATION (ODI) OPENED A PRELIMINARY EVALUATION (PE03-042) TO INVESTIGATE ALLEGED WINDSHIELD WIPER FAILURE IN CERTAIN MODEL YEAR (MY) 2002 AND 2003 CHEVROLET TRAILBLAZER AND TRAILBLAZER EXT, GMC ENVOY AND ENVOY XL, AND OLDSMOBILE BRAVADA VEHICLES.THE INVESTIGATION WAS UPGRADED TO AN ENGINEERING ANALYSIS ON JANUARY 6, 2004, AND THE SCOPE WAS EXPANDED TO INCLUDE CERTAIN MY 2003 ISUZU ASCENDER VEHICLES.ALL SUBJECT VEHICLES ARE BUILT ON GENERAL MOTORS? GMT360 AND GMT370 PLATFORMS AND WERE ORIGINALLY EQUIPPED WITH A WINDSHIELD WIPER ASSEMBLY REFERRED TO AS THE FAMILY DESIGN MODULE (P/N 15171306 BASE, P/N 15171307 FOR VEHICLES EQUIPPED WITH RAINSENSE AUTOMATIC MOISTURE SENSITIVE WIPERS).WATER ENTERS THE WINDSHIELD WIPER MODULE CAUSING THE ELECTRICAL COMPONENTS ON THE CONTROL CIRCUIT BOARD TO CORRODE AND SHORT OUT, THUS RENDERING THE WIPER MOTOR/MODULE INOPERATIVE.IN NOVEMBER 2002, GM INTRODUCED INTO VEHICLE PRODUCTION A REDESIGNED WINDSHIELD WIPER ASSEMBLY REFERRED TO AS THE ?GLOBAL? DESIGN MODULE (P/N 15094704 BASE, P/N 15094705 FOR VEHICLES EQUIPPED WITH RAINSENSE) TO BETTER CONTROL WATER INTRUSION.ODI HAS RECEIVED A TOTAL OF 1,179 NON-DUPLICATIVE OWNER AND FIELD REPORTS ALLEGING WINDSHIELD WIPER FAILURE ON VEHICLES ORIGINALLY EQUIPPED WITH THE ?FAMILY? DESIGN MODULE.BY LETTER DATED FEBRUARY 2, 2004, GM HAS NOTIFIED ODI THAT IT WILL CONDUCT A SAFETY RECALL (NHTSA RECALL NO. 04V-046).ACCORDINGLY, THIS INVESTIGATION IS CLOSED.

Recorded closure: Feb 10, 2004

Campaign reference in the source: 04V061000

Find investigation EA04002
Opened Sep 17, 2003 ClosedWINDSHIELD WIPER FAILUREPE03042

THE SUBJECT VEHICLES (CHEVROLET TRAILBLAZER (EXT), GMC ENVOY (XL), AND OLDSMOBILE BRAVADA) ARE BUILT ON THE GMT360 AND GMT370 PLATFORMS AND WERE ORIGINALLY EQUIPPED WITH A WINDSHIELD WIPER ASSEMBLY REFERRED TO AS THE ?FAMILY? DESIGN MODULE (P/N 15171306 BASE, P/N 15171307 FOR VEHICLES EQUIPPED WITH RAINSENSE AUTOMATIC MOISTURE SENSITIVE WIPERS).THE WINDSHIELD WIPER ASSEMBLY IS LOCATED INSIDE THE PLENUM AT THE BASE OF THE WINDSHIELD AND IS MOUNTED ON AN INCLINE APPROXIMATELY EQUAL TO THE RAKE OF THE WINDSHIELD.GM REPORTS THAT VEHICLES ARE SUBJECT TO A QUALITY ASSURANCE WATER TEST AT THE ASSEMBLY PLANT.THE TEST EXPOSES THE VEHICLES TO AN AMOUNT OF WATER THAT EXCEEDS THE PLENUM?S CAPABILITY TO DIVERT WATER AWAY FROM THE WIPER MODULE, ALLOWING WATER TO RISE TO A LEVEL THAT EXCEEDS THE HEIGHT OF THE WINDSHIELD WIPER MOTOR COVER VENT HOLE.WATER ENTERS THROUGH THE VENT HOLE THEN FLOWS DOWN TO THE BOTTOM OF THE MODULE AND POOLS CAUSING THE ELECTRICAL COMPONENTS ON THE CONTROL CIRCUIT BOARD TO CORRODE AND SHORT OUT, THUS RENDERING THE WIPER MOTOR/MODULE INOPERATIVE.ON NOVEMBER 2, 2002 GM INTRODUCED INTO VEHICLE PRODUCTION A REDESIGNED WINDSHIELD WIPER ASSEMBLY REFERRED TO AS THE ?GLOBAL? DESIGN MODULE (P/N 15094704 BASE, P/N 15094705 FOR VEHICLES EQUIPPED WITH RAINSENSE) THAT USES A POLYTETRAFLUOROETHYLENE MEMBRANE COVERED VENT HOLE TO CONTROL WATER INTRUSION.THERE ARE A TOTAL OF 1,172 NON-DUPLICATIVE OWNER AND FIELD REPORTS ALLEGING WINDSHIELD WIPER FAILURE, TWO VEHICLE CRASHES ALLEGEDLY CAUSED BY WINDSHIELD WIPER FAILURE, AND 43,219 WARRANTY CLAIMS FOR WINDSHIELD WIPER ASSEMBLY OR WIPER CONTROL MODULE REPLACEMENT ON VEHICLES ORIGINALLY EQUIPPED WITH THE ?FAMILY? DESIGN MODULE.THIS PRELIMINARY EVALUATION HAS BEEN UPGRADED TO AN ENGINEERING ANALYSIS (EA04-002) TO FURTHER STUDY THE SCOPE AND SAFETY CONSEQUENCES OF THIS ISSUE.

Recorded closure: Jan 6, 2004

Find investigation PE03042
Opened May 6, 2003 ClosedENGINE STALLEA03007

MODEL YEAR (MY) 2002 BRAVADA AND CERTAIN MY 2002 ENVOY VEHICLES WITH OPTIONAL ELECTRONICALLY CONTROLLED AIR SUSPENSION (ECAS) MAY BE SUBJECT TO ENGINE STALL CAUSED BY AN ERRANT VOLTAGE SPIKE TRANSMITTED TO THE POWERTRAIN CONTROL MODULE (PCM).IN ADDITION TO ENGINE STALL, IF THE SPIKE DAMAGES THE PCM, THE VEHICLE MAY NOT RESTART.ON OCTOBER 31, 2001 GM INTRODUCED INTO PRODUCTION A WIRING HARNESS CONTAINING AN INDUCTOR THAT WAS ADDED TO THE ECAS WIRING TO REDUCE THE MAGNITUDE OF THE VOLTAGE SPIKE.ON DECEMBER 6, 2001 GM INTRODUCED INTO PRODUCTION A MODIFIED PCM WITH PROTECTION FROM ERRANT VOLTAGE SPIKES AND ALSO CEASED USE OF THE WIRING HARNESS WITH THE INDUCTOR.THE OFFICE OF DEFECTS INVESTIGATION'S (ODI) ANALYSIS VERIFIED THAT VEHICLES BUILT ON OR BEFORE OCTOBER 31, 2001, HAD THE HIGHEST RATE OF ENGINE STALLING.ODI IS AWARE OF 1,132 COMPLAINTS AND FIELD REPORTS ON THE 37,746 SUBJECT VEHICLES BUILT PRIOR TO OCTOBER 31, 2001 (2,999 REPORTS/100,000 VEHICLES). THERE IS ONE CRASH AND ONE INJURY RESULTING FROM A STALLING INCIDENT.GM REPORTED 7,859 WARRANTY CLAIMS WITH BUILD DATES BEFORE OCTOBER 31, 2001 (20,820 CLAIMS/100,000 VEHICLES).BY WAY OF LETTER DATED JUNE 4, 2004, GM NOTIFIED ODI THAT IT HAD DETERMINED THAT THE SUBJECT VEHICLES BUILT ON OR BEFORE OCTOBER 31, 2001 CONTAINED A SAFETY-RELATED DEFECT AND THAT GM WILL BE CONDUCTING A SAFETY RECALL OF THOSE VEHICLES.GM WILL RECALL 18,455 MY 2002 OLDSMOBILE BRAVADA'S AND 11,496 MY 2002 GMC ENVOY'S (TOTAL: 29,951).THE RECALL IS IDENTIFIED BY NHTSA NUMBER 04V-289.NOT INCLUDED IN THIS RECALL ARE SUBJECT VEHICLES BUILT AFTER OCTOBER 31, 2001, AND SUBJECT VEHICLES BUILT ON OR BEFORE OCTOBER 31, 2001 THAT WERE SERVICED WITH THE JUMPER CABLE OR THE REVISED PCM.GIVEN THAT THE VEHICLES OUTSIDE THE RECALL HAVE REMEDIED, EITHER IN PRODUCTION OR IN SERVICE,FOR THE STALLING CONDITION, ODI HAS CONCLUDED THAT FURTHER EXPENDITURE OF AGENCY RESOURCES IN PURSUING A SAFETY RECALL OF THOSE VEHICLES IS NOT WARRANTED.THIS CONCLUSION DOES NOT CONSTITUTE A FINDING THAT NO SAFETY-RELATED DEFECT EXISTS IN THOSE VEHICLES.THE AGENCY RESERVES THE RIGHT TO TAKE FURTHER ACTION IF WARRANTED BY THE CIRCUMSTANCES.

Recorded closure: Jun 18, 2004

Campaign reference in the source: 04V289000

Find investigation EA03007
Opened Jan 3, 2003 ClosedENGINE STALLPE03001

OF THE 697 TOTAL COMPLAINTS, 240 WERE RECEIVED FOR THEENVOY AND 457 FOR THE BRAVADA.GM HAS IDENTIFIED ABOUT 5,000 WARRANTY CLAIMS RELATED TO STALLING IN THE SUBJECT VEHICLES.GM REPORTS THAT A TRANSIENT VOLTAGE SPIKE GENERATED IN THE ECAS DEGRADES THE PERFORMANCE OF THE PCM RESULTING IN ENGINE STALL.GM MODIFIED THE ECAS WIRING BUNDLE AND THE PCM FOR VEHICLES BUILT AFTER DECEMBER 6, 2001 TO ADDRESS THE STALLING PROBLEM.

Recorded closure: May 6, 2003

Find investigation PE03001
Opened Jul 19, 2002 ClosedFUEL FILTER QUICK CONNECT FITTINGRQ02010

There is no summary currently available

Recorded closure: Nov 21, 2002

Campaign reference in the source: 02V121002

Find investigation RQ02010
Opened Mar 18, 2002 ClosedPINCHER/CHAFED WIRINGPE02036

Recorded closure: Oct 3, 2002

Find investigation PE02036

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