The vehicle dossier US · 2002
2002 Nissan
XTERRAProblems & recalls
157 distinct owner reports in the NHTSA snapshot. Other components appears in 44 of them. Explore what was reported—and which official actions are on file.
01 / Owner-reported evidence
What owners reported.
Categories attached to 157 distinct reports. A report can mention more than one component, so category totals can overlap.
See original component labels
These are reports made to NHTSA, not verified diagnoses. More reports can reflect more vehicles, more time on the road, or greater reporting activity.
The reporting timeline
When reports arrived.
Reports by year filed, not by the year a problem occurred. Showing the latest 15 years with reports.
80,000 miles is the median among 97 reports with usable mileage. The middle half spans 33,000–136,000 miles.
This describes the submitted reports. It does not predict when a vehicle will fail.
02 / Official safety campaigns
6 recall campaigns on file.
A campaign can cover only certain production dates or configurations. The count does not tell you whether an individual car has an open recall.
STEERING:COLUMNCampaign 10V554000
Reported concern
NISSAN IS RECALLING CERTAIN MODEL YEAR 2002-2004 FRONTIER VEHICLES MANUFACTURED FROM JULY 9, 2001 THROUGH OCTOBER 20, 2004, AND MODEL YEAR 2002-2004, XTERRA VEHICLES MANUFACTURED FROM JULY 9, 2001, THROUGH JANUARY 6, 2005. OVER TIME CORROSION MAY FORM IN THE LOWER STEERING COLUMN JOINT AND LIMIT MOVEMENT OF THE JOINT. THE LIMITED MOVEMENT OF THIS JOINT MAY CREATE EXCESSIVE LOAD ON THE LOWER STEERING COLUMN SHAFT. IF THE VEHICLE CONTINUES TO BE DRIVEN IN THIS CONDITION, IT MAY LEAD TO CRACKING OF THE SHAFT DURING LOW SPEED MANEUVERS THAT REQUIRE LARGE STEERING INPUTS.
Manufacturer’s stated response
THE STEERING COLUMN SHAFT AND JOINT WILL BE REPLACED WITH A SHAFT OF A DIFFERENT DESIGN. THIS SERVICE WILL BE PERFORMED FREE OF CHARGE. THE RECALL BEGAN ON DECEMBER 13, 2010. OWNERS MAY CONTACT NISSAN AT 1-800-647-7261.
Manufacturer campaign: R1037
Read campaign 10V554000 at NHTSAEXTERIOR LIGHTINGCampaign 06E026000
Reported concern
CERTAIN PRO-A MOTORS CORNER LAMPS, TURN SIGNALS, AND HEADLIGHTS SOLD AS REPLACEMENT LAMPS FOR USE ON CERTAIN PASSENGER VEHICLES LISTED ABOVE. SOME COMBINATION LAMPS THAT ARE NOT EQUIPPED WITH AMBER SIDE REFLECTORS FAIL TO CONFORM TO FEDERAL MOTOR VEHICLE SAFETY STANDARD NO. 108, LAMPS, REFLECTIVE DEVICES, AND ASSOCIATED EQUIPMENT.
Manufacturer’s stated response
PRO-A MOTORS WILL NOTIFY OWNERS AND OFFER TO REPURCHASE THE LAMPS. THE RECALL BEGAN ON APRIL 3, 2006. OWNERS MAY CONTACT PRO-A MOTORS AT 323-838-2988.
Read campaign 06E026000 at NHTSAFUEL SYSTEM, GASOLINE:DELIVERY:FUEL PUMPCampaign 04V230000
Reported concern
ON CERTAIN PICKUP TRUCKS EQUIPPED WITH SIX CYLINDER ENGINES AND SPORT UTILITY VEHICLES EQUIPPED WITH FOUR OR SIX CYLINDER ENGINES, THE FUEL PUMP TERMINAL ON THE FUEL-SENDING UNIT CAN DEVELOP A CRACK IN THE PLASTIC MOLDING. THIS CAN CAUSE THE TERMINAL STRIP TO CORRODE UNDER SOME ENVIRONMENTAL CONDITIONS.
Manufacturer’s stated response
IN THE FOLLOWING STATES, DEALERS WILL REPLACE THE FUEL-SENDING UNIT. THESE STATES ARE CONNECTICUT, DELAWARE, ILLINOIS, INDIANA, IOWA, KENTUCKY, MAINE, MARYLAND, MASSACHUSETTS, MICHIGAN, MINNESOTA, NEW HAMPSHIRE, NEW JERSEY, NEW YORK, OHIO, PENNSYLVANIA, RHODE ISLAND, TENNESSEE, VERMONT, VIRGINIA, WEST VIRGINIA, WISCONSIN, AND THE DISTRICT OF COLUMBIA. IN THE OTHER STATES, THE DEALER WILL INSPECT THE FUEL PUMP TERMINAL ON THE SENDING UNIT FOR CORROSION. IF CORROSION IS PRESENT, THE DEALER WILL REPLACE THE UNIT. IF THERE IS NOT CORROSION, THE DEALER WILL APPLY SEALANT TO THE TERMINAL HOUSING TO HELP PREVENT CORROSION IN THE FUTURE. OWNER NOTIFICATION BEGAN ON JUNE 28, 2004. OWNERS SHOULD CONTACT NISSAN AT 1-800-647-7261.
Read campaign 04V230000 at NHTSAAIR BAGS:FRONTAL:DRIVER SIDE:INFLATOR MODULECampaign 03V061000
Reported concern
ON CERTAIN VEHICLES, THE ELECTRICAL CONNECTOR FOR THE DRIVER AIR BAG MAY COME LOOSE. IF THE CONNECTOR COMES LOOSE, THE SUPPLEMENTAL AIR BAG WARNING LIGHT FLASHES INTERMITTENTLY.
Manufacturer’s stated response
DEALERS WILL INSTALL A RETAINING CLIP ON THE CLOCK SPRING ELECTRICAL CONNECTOR. OWNER NOTIFICATION BEGAN APRIL 21, 2003. OWNERS WHO TAKE THEIR VEHICLES TO AN AUTHORIZED DEALER ON AN AGREED UPON SERVICE DATE AND DO NOT RECEIVE THE FREE REMEDY WITHIN A REASONABLE TIME SHOULD CONTACT NISSAN AT 1-800-647-7261.
Manufacturer campaign: R3001
Read campaign 03V061000 at NHTSASUSPENSION:REARCampaign 02V299000
Reported concern
ON CERTAIN PICKUP TRUCKS AND SPORT UTILITY VEHICLES, WATER MAY ENTER THE REAR AXLE HOUSING DUE TO INADEQUATE SEALING OF THE ANTI-LOCK BRAKING SYSTEM (ABS) SENSOR.
Manufacturer’s stated response
DEALERS WILL INSPECT THE REAR AXLE FOR WATER INTRUSION AND ANY AFFECTED COMPONENTS WILL BE REPLACED. THE ABS SENSOR WILL BE RESEALED TO PREVENT WATER INTRUSION. OWNER NOTIFICATION BEGAN DECEMBER 10, 2003. OWNERS WHO TAKE THEIR VEHICLES TO AN AUTHORIZED DEALER ON AN AGREED UPON SERVICE DATE AND DO NOT RECEIVE THE FREE REMEDY WITHIN A REASONABLE TIME SHOULD CONTACT NISSAN AT 1-800-647-7261.
Manufacturer campaign: R2019
Read campaign 02V299000 at NHTSAVEHICLE SPEED CONTROLCampaign 02V298000
Reported concern
ON CERTAIN PICKUP TRUCKS AND SPORT UTILITY VEHICLES EQUIPPED WITH A SUPERCHARGER, UNDER CERTAIN CONDITIONS, SUCH AS FULL THROTTLE IN LOW GEAR WHEN THE ENGINE IS NOT FULLY WARMED UP AND AT COLD AMBIENT TEMPERATURE, THE AMOUNT OF INTAKE AIR FLOW THROUGH THE AIR FLOW METER MAY EXCEED THE MAXIMUM PRESET DIAGNOSIS LIMIT VALUE.
Manufacturer’s stated response
DEALERS WILL REPROGRAM THE ELECTRONIC CONTROL MODULE. OWNER NOTIFICATION BEGAN JANUARY 15, 2003. OWNERS WHO TAKE THEIR VEHICLES TO AN AUTHORIZED DEALER ON AN AGREED UPON SERVICE DATE AND DO NOT RECEIVE THE FREE REMEDY WITHIN A REASONABLE TIME SHOULD CONTACT NISSAN AT 1-800-647-7261.
Manufacturer campaign: R2013
Read campaign 02V298000 at NHTSA03 / The manufacturer’s record
Instructions. Updates. Responses.
74 distinct communications list this model-year. Showing the latest 12. A matching model-year does not establish that every engine, trim or reported symptom is covered.
NTB09-131CCERTIFICATION LABEL AND VIN PLATE REPLACEMENT SERVICE INFORMATION Because of collision damage or other vehicle repair, a replacement “Certification Label” or “VIN Plate/Label” may be needed. HINT: Certification Label = FMVSS (F…NHTSA ID 11031705
CERTIFICATION LABEL AND VIN PLATE REPLACEMENT SERVICE INFORMATION Because of collision damage or other vehicle repair, a replacement “Certification Label” or “VIN Plate/Label” may be needed. HINT: Certification Label = FMVSS (Federal Motor Vehicle Safety Standards) label. These items may be available from Nissan by request if certain criteria are met. This bulletin lists the criteria and provides an application form for such replacements. · The “VIN Plate/Label” (metal plate or vinyl label) is attached to the instrument panel or body on the driver side at the base of the windshield (see Figure 1). · The “Certification Label” (vinyl adhesive label) is located on the lower area of the driver side B-Pillar (see Figure 1).
Components: STRUCTURE:BODY. Confirm detailed applicability in the original document.
Source record 11031705 at NHTSANTB09-131CCERTIFICATION LABEL AND VIN PLATE REPLACEMENT SERVICE INFORMATION Because of collision damage or other vehicle repair, a replacement “Certification Label” or “VIN Plate/Label” may be needed. HINT: Certification Label = FMVSS (F…NHTSA ID 11031704
CERTIFICATION LABEL AND VIN PLATE REPLACEMENT SERVICE INFORMATION Because of collision damage or other vehicle repair, a replacement “Certification Label” or “VIN Plate/Label” may be needed. HINT: Certification Label = FMVSS (Federal Motor Vehicle Safety Standards) label. These items may be available from Nissan by request if certain criteria are met. This bulletin lists the criteria and provides an application form for such replacements. · The “VIN Plate/Label” (metal plate or vinyl label) is attached to the instrument panel or body on the driver side at the base of the windshield (see Figure 1). · The “Certification Label” (vinyl adhesive label) is located on the lower area of the driver side B-Pillar (see Figure 1).
Components: STRUCTURE:BODY. Confirm detailed applicability in the original document.
Source record 11031704 at NHTSANTB13-107GVEHICLE KEY NOT DETECTED / AUTHENTICATED, ENGINE WILL NOT START This bulletin has been amended. See AMENDMENT HISTORY on the last page. Please discard previous versions of this bulletin.NHTSA ID 11004962
VEHICLE KEY NOT DETECTED / AUTHENTICATED, ENGINE WILL NOT START This bulletin has been amended. See AMENDMENT HISTORY on the last page. Please discard previous versions of this bulletin.
Components: ELECTRICAL SYSTEM. Confirm detailed applicability in the original document.
Source record 11004962 at NHTSANTB17-019HWINDOW GLASS WARRANTY INFORMATION This bulletin has been amended. See AMENDMENT HISTORY on the last page. Please discard previous versions of this bulletin.NHTSA ID 11001201
WINDOW GLASS WARRANTY INFORMATION This bulletin has been amended. See AMENDMENT HISTORY on the last page. Please discard previous versions of this bulletin.
Components: VISIBILITY/WIPER. Confirm detailed applicability in the original document.
Source record 11001201 at NHTSANTB13-028IREMOVING FOREIGN MATERIAL FROM THE WINDOW GLASS This bulletin has been amended. See AMENDMENT HISTORY on the last page. Please discard previous versions of this bulletin.NHTSA ID 11001194
REMOVING FOREIGN MATERIAL FROM THE WINDOW GLASS This bulletin has been amended. See AMENDMENT HISTORY on the last page. Please discard previous versions of this bulletin.
Components: VISIBILITY/WIPER. Confirm detailed applicability in the original document.
Source record 11001194 at NHTSANTB09-081KWINDSHIELD CRACKING This bulletin has been amended. See AMENDMENT HISTORY on the last page. Please discard previous versions of this bulletin.NHTSA ID 11001191
WINDSHIELD CRACKING This bulletin has been amended. See AMENDMENT HISTORY on the last page. Please discard previous versions of this bulletin.
Components: VISIBILITY/WIPER. Confirm detailed applicability in the original document.
Source record 11001191 at NHTSANTB08-097LDIAGNOSIS OF VEHICLE PULL (DRIFT) AND/OR STEERING WHEEL OFF-CENTER This bulletin has been amended. See AMENDMENT HISTORY on the last page. Please discard previous versions of this bulletin.NHTSA ID 10243708
DIAGNOSIS OF VEHICLE PULL (DRIFT) AND/OR STEERING WHEEL OFF-CENTER This bulletin has been amended. See AMENDMENT HISTORY on the last page. Please discard previous versions of this bulletin.
Components: STEERING. Confirm detailed applicability in the original document.
Source record 10243708 at NHTSANTB23-053SILICONE-BASED LUBRICANT OR GREASE CAN DAMAGE ELECTRICAL COMPONENTS SERVICE INFORMATION Do not apply Silicone-based lubricants or grease to, or around, any interior electrical components. To avoid the risk of death or severe pe…NHTSA ID 10239062
SILICONE-BASED LUBRICANT OR GREASE CAN DAMAGE ELECTRICAL COMPONENTS SERVICE INFORMATION Do not apply Silicone-based lubricants or grease to, or around, any interior electrical components. To avoid the risk of death or severe personal injury, do not directly spray Silicone-based lubricant or grease, or inadvertently overspray Silicone-based lubricant or grease onto any interior electrical components. These types of lubricants can be detrimental to the proper operation of electrical components.
Components: ELECTRICAL SYSTEM. Confirm detailed applicability in the original document.
Source record 10239062 at NHTSANTB23-04912 VOLT BATTERY TESTING FOR IN-SERVICE VEHICLES SERVICE INFORMATION The following Service Information lists NNA procedural recommendations for establishing good connections while performing 12V battery testing. These recommenda…NHTSA ID 10239060
12 VOLT BATTERY TESTING FOR IN-SERVICE VEHICLES SERVICE INFORMATION The following Service Information lists NNA procedural recommendations for establishing good connections while performing 12V battery testing. These recommendations are expected to promote uniformity during the connection process, therefore reducing the number of incorrect âTest with DCAâ and âReplaceâ results. HINT: If 12 volt batteries are allowed to discharge for a prolonged period of time, battery life may be drastically reduced. This condition may lead to premature battery replacement and customer dissatisfaction. IMPORTANT: ï· CPX-900 is now an accepted testing tool to use along with or in place of the DSS-5000 ï· CPX-900 operating instructions are found at: https://nissancpx900.midtronics.com/ ï· DSS-5000 operating instructions are found at: https://nissandss5000.midtronics.com/ ï· DCA-8000 is now a required testing tool to be used for all warranty replacement decisions. The DCA-8000 is also a more efficient charger than previously available, and will charge any available 12 volt lead acid battery safely and accurately as long as all precautions and inputs are made correctly. The DCA-8000 operating instructions are found at: https://nissandca8000.midtronics.com/
Components: ELECTRICAL SYSTEM. Confirm detailed applicability in the original document.
Source record 10239060 at NHTSANTB13-107FVEHICLE KEY NOT DETECTED / AUTHENTICATED, ENGINE WILL NOT START This bulletin has been amended. See AMENDMENT HISTORY on the last page. Please discard previous versions of this bulletin.NHTSA ID 10235707
VEHICLE KEY NOT DETECTED / AUTHENTICATED, ENGINE WILL NOT START This bulletin has been amended. See AMENDMENT HISTORY on the last page. Please discard previous versions of this bulletin.
Components: ELECTRICAL SYSTEM. Confirm detailed applicability in the original document.
Source record 10235707 at NHTSANTB16-003CINTELLIGENT KEY REPLACEMENT OR SWAPPING BETWEEN VEHICLES This bulletin has been amended. See AMENDMENT HISTORY on the last page. Discard all previous versions of this bulletin.NHTSA ID 10235710
INTELLIGENT KEY REPLACEMENT OR SWAPPING BETWEEN VEHICLES This bulletin has been amended. See AMENDMENT HISTORY on the last page. Discard all previous versions of this bulletin.
Components: ELECTRICAL SYSTEM. Confirm detailed applicability in the original document.
Source record 10235710 at NHTSANTB13-028HREMOVING FOREIGN MATERIAL FROM THE WINDOW GLASS This bulletin has been amended. See AMENDMENT HISTORY on the last page. Please discard previous versions of this bulletin.NHTSA ID 10232658
REMOVING FOREIGN MATERIAL FROM THE WINDOW GLASS This bulletin has been amended. See AMENDMENT HISTORY on the last page. Please discard previous versions of this bulletin.
Components: STRUCTURE · VISIBILITY. Confirm detailed applicability in the original document.
Source record 10232658 at NHTSARecords below contain the NHTSA bulk summary unless a document-reviewed explainer is linked. A service bulletin is not a safety recall or a promise of a free repair. Records may be revised or superseded; verify the current document with the manufacturer.
04 / Agency investigations
Official inquiries.
An investigation is an inquiry into a potential concern. Its presence does not establish a defect, and a closed case does not certify a car’s condition.
BRAKE ROTOR WARPAGEDP03005
MR. KENT JONES OF KERNERSVILLE, NC, SUBMITTED A PETITION TO NHTSA BY E-MAIL DATED JULY 1, 2003, REQUESTING NHTSA TO INVESTIGATE THE BRAKE ROTORS ON MY 2002 NISSAN XTERRA VEHICLES.THE PETITIONER ALLEGED THAT THE BRAKE ROTORS IN THESE VEHICLES WERE DEFECTIVE BECAUSE THE ROTORS OVERHEAT AND WARP FROM NORMAL USAGE.A REVIEW OF ODI'S DATABASE FOR COMPLAINTS REGARDING MY 2001 THROUGH MY 2003 NISSAN XTERRA VEHICLES IDENTIFIED ONLY TWO REPORTS RELATED TO BRAKE ROTOR WARPING; ONE FOR A MY 2001 AND ONE FOR A MY 2002.THE COMPLAINT FOR THE MY 2002 NISSAN XTERRA WAS REPORTED BY THE PETITIONER.BRAKE ROTOR WARPING CAN RESULT IN BRAKE PULSATION AND SHAKING WHEN THE BRAKE IS APPLIED.BRAKE PULSATION, TIRE OR SUSPENSION VIBRATION, AND SIMILAR CONDITIONS ARE AN OBVIOUS ANNOYANCE TO THE DRIVER, BUT GENERALLY DO NOT CAUSE A DRIVER TO LOSE CONTROL OF A VEHICLE.FURTHERMORE, EVEN IF LEFT UNCORRECTED, ANY POTENTIAL INCREASE IN STOPPING DISTANCE WILL BE NEGLIGIBLE. THEREFORE, THIS CONDITION DOES NOT NORMALLY CONSTITUTE A SAFETY DEFECT, EVEN IF IT OCCURS WITH FAR MORE OFTEN FREQUENCY. IN VIEW OF THE FOREGOING, IT IS UNLIKELY THAT NHTSA WOULD ISSUE AN ORDER FOR THE NOTIFICATION AND REMEDY OF AN ALLEGED SAFETY-RELATED DEFECT AS DEFINED BY THE PETITIONER IN THE MY 2002 NISSAN XTERRA VEHICLES AT THE CONCLUSION OF AN INVESTIGATION.THEREFORE, IN VIEW OF THE NEED TO ALLOCATE AND PRIORITIZE NHTSA'S LIMITED RESOURCES TO BEST ACCOMPLISH THE AGENCY'S SAFETY MISSION, THE PETITION IS DENIED.
Recorded closure: Jul 29, 2003
Find investigation DP03005DRIVER'S AIR BAG SYSTEM FAILUREEA02020
IN ITS LETTER DATED FEBRUARY 21, 2003 TO NHTSA, NISSAN STATED THAT IT WILL CONDUCT A SAFETY RECALL OF APPROXIMATELY 27,385 MY 2002 NISSAN XTERRA VEHICLES PRODUCED FROM 6/12/01 (START OF PRODUCTION) TO 11/1/01 AS WELL AS APPROXIMATELY 37,177 MY 2002 NISSAN ALTIMA VEHICLES PRODUCED FROM 6/13/01 (START OF PRODUCTION) TO 10/25/01.VEHICLES MANUFACTURED AFTER THESE DATES ARE NOT AFFECTED.NISSAN STATED THAT THE CLOCKSPRING ELECTRICAL CONNECTOR MAY NOT BE FULLY SECURED TO THE DRIVER-SIDE AIR BAG MODULE SQUIB PIN CONNECTOR DUE TO THE RETAINING GROOVE IN THE MODULE NOT HAVING SUFFICIENT DEPTH TO HOLD THE CONNECTOR IN THE ASSEMBLED POSITION.A RETAINING CLIP WILL BE INSTALLED ON THE CLOCKSPRING ELECTRICAL CONNECTOR.SEE RECALL 03V-061 FOR ADDITIONAL INFORMATION.
Recorded closure: Mar 3, 2003
Campaign reference in the source: 03V061000
Find investigation EA02020DRIVER'S AIR BAG SYSTEM MALFUNCTIONPE02038
Recorded closure: Aug 29, 2002
Find investigation PE02038Your next step
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