The vehicle dossier US · 2012

2012 Nissan
VERSAProblems & recalls

486 distinct owner reports in the NHTSA snapshot. Air bags appears in 167 of them. Explore what was reported—and which official actions are on file.

Snapshot Sep 28, 2026Live NHTSA complaint API How this dossier is compiled

01 / Owner-reported evidence

What owners reported.

Categories attached to 486 distinct reports. A report can mention more than one component, so category totals can overlap.

Air bags167 reports
Transmission & drivetrain163 reports
Other components109 reports
Engine56 reports
Electrical system34 reports
Brakes32 reports
Suspension28 reports
Steering24 reports
Body & structure18 reports
Fuel system15 reports
Visibility8 reports
See original component labels
AIR BAGS165
POWER TRAIN161
UNKNOWN OR OTHER51
ENGINE50
VEHICLE SPEED CONTROL32
ELECTRICAL SYSTEM30
SERVICE BRAKES29
SUSPENSION26
STEERING24
FUEL/PROPULSION SYSTEM14
STRUCTURE:BODY13
ELECTRONIC STABILITY CONTROL (ESC)10
EXTERIOR LIGHTING8
WHEELS6
SEAT BELTS5
VISIBILITY/WIPER4
ENGINE AND ENGINE COOLING3
SERVICE BRAKES, HYDRAULIC2
ELECTRICAL SYSTEM: INSTRUMENT CLUSTER/PANEL2
STRUCTURE2
TIRES2
VISIBILITY2
ELECTRICAL SYSTEM:HORN2
AIR BAGS:FRONTAL:DRIVER CLOCKSPRING/SPIRAL CASSETTE2
STRUCTURE:BODY:DOOR2
FORWARD COLLISION AVOIDANCE: ADAPTIVE CRUISE CONTROL2
POWER TRAIN:AUTOMATIC TRANSMISSION1
POWER TRAIN:MANUAL TRANSMISSION:SHIFT PATTERN INDICATOR1
VISIBILITY:DEFROSTER/DEFOGGER/HVAC SYSTEM1
ELECTRICAL SYSTEM:IGNITION1
INTERIOR LIGHTING1
LATCHES/LOCKS/LINKAGES1
AIR BAGS:FRONTAL:SENSOR/CONTROL MODULE1
ENGINE AND ENGINE COOLING:COOLING SYSTEM:RADIATOR ASSEMBLY1
STRUCTURE:BODY:HOOD:HINGE AND ATTACHMENTS1
ENGINE AND ENGINE COOLING:EXHAUST SYSTEM:MANIFOLD/HEADER/MUFFLER/TAIL PIPE1
VEHICLE SPEED CONTROL:ACCELERATOR PEDAL1
SERVICE BRAKES, HYDRAULIC:PEDALS AND LINKAGES1
FUEL SYSTEM, GASOLINE1
SUSPENSION:REAR1
EXTERIOR LIGHTING:HEADLIGHTS1
SEATS1
EXTERIOR LIGHTING:BRAKE LIGHTS1
SEATS:FRONT ASSEMBLY:HEAD RESTRAINT1
SUSPENSION:FRONT1
AIR BAGS:SIDE/WINDOW1
VISIBILITY:DEFROSTER/DEFOGGER/HVAC SYSTEM:CONDENSOR/EVAPORATOR1
EQUIPMENT:APPLIANCE:AIR CONDITIONER1
STEERING:RACK AND PINION1
ENGINE AND ENGINE COOLING:EXHAUST SYSTEM1

These are reports made to NHTSA, not verified diagnoses. More reports can reflect more vehicles, more time on the road, or greater reporting activity.

The reporting timeline

When reports arrived.

Reports by year filed, not by the year a problem occurred. Showing the latest 15 years with reports.

Year filed (last two digits)Latest report: Jan 30, 2026
Mileage, where supplied

60,088 miles is the median among 313 reports with usable mileage. The middle half spans 33,000–79,000 miles.

This describes the submitted reports. It does not predict when a vehicle will fail.

02 / Official safety campaigns

11 recall campaigns on file.

A campaign can cover only certain production dates or configurations. The count does not tell you whether an individual car has an open recall.

Aug 9, 2022 Safety recallAIR BAGS:FRONTAL:PASSENGER SIDE:INFLATOR MODULECampaign 22E066000

Reported concern

Nissan North America, Inc. (Nissan) is recalling certain air bag inflator replacement service parts that may have been installed as part of a theft or collision repair. The parts include certain passenger-side air bag inflators designed to fit Infiniti 2002-2003 QX4, 2006-2010 M35 and M45; Nissan 2001-2003 Maxima, 2002-2006 Sentra, and both driver and passenger-side inflators designed to fit 2007-2012 Versa Sedan and Versa Hatchback vehicles. Please see Nissan's recall report for the specific part numbers. These replacement inflators may explode due to propellant degradation occurring after long-term exposure to high absolute humidity, temperature and temperature cycling.

Manufacturer’s stated response

Dealers will inspect and replace the inflators as necessary, free of charge. Owner notification letters are expected to be mailed September 14, 2022. Owners may contact Nissan's customer service at 1-800-867-7669.

Read campaign 22E066000 at NHTSA
Jun 15, 2018 Safety recallAIR BAGS:FRONTAL:PASSENGER SIDE:INFLATOR MODULECampaign 18V401000

Reported concern

Nissan North America, Inc. (Nissan) is recalling certain 2011 Nissan Versa sedan vehicles and 2011-2012 Nissan Versa hatchback vehicles ever registered in the states of Arizona, Arkansas, Delaware, the District of Columbia, Illinois, Indiana, Kansas, Kentucky, Maryland, Missouri, Nebraska, Nevada, New Jersey, New Mexico, North Carolina, Ohio, Oklahoma, Pennsylvania, Tennessee, Virginia, and West Virginia. Nissan is also recalling 2010-2011 Nissan Versa sedan vehicles and 2010-2012 Nissan Versa hatchback vehicles ever registered in the states of ever registered in the states of Alaska, Colorado, Connecticut, Idaho, Iowa, Maine, Massachusetts, Michigan, Minnesota, Montana, New Hampshire, New York, North Dakota, Oregon, Rhode Island, South Dakota, Utah, Vermont, Washington, Wisconsin, and Wyoming. In the event of a crash necessitating deployment of the passenger frontal air bag, these passenger air bag inflator may explode due to propellant degradation occurring after long-term exposure to absolute humidity and temperature cycling.

Manufacturer’s stated response

Nissan will notify owners, and dealers will replace the front passenger air bag inflator with an alternate inflator, free of charge. The recall began July 5, 2018. Owners may contact Nissan customer service at 1-800-867-7669.

Read campaign 18V401000 at NHTSA
Jan 10, 2018 Safety recallAIR BAGS:FRONTAL:PASSENGER SIDE:INFLATOR MODULECampaign 18V044000

Reported concern

Nissan North America, Inc. (Nissan) is recalling certain 2009-2012 Versa Hatchback, and 2009-2011 Versa Sedan vehicles ever registered in the states of Alabama, California, Florida, Georgia, Hawaii, Louisiana, Mississippi, South Carolina, Texas, Puerto Rico, American Samoa, Guam, the Northern Mariana Islands (Saipan), and the U.S. Virgin Islands or "Zone A." Additionally, Nissan is recalling certain 2009-2010 Versa Hatchback, and Versa Sedan vehicles ever registered in the states of Arizona, Arkansas, Delaware, District of Columbia, Illinois, Indiana, Kansas, Kentucky, Maryland, Missouri, Nebraska, Nevada, New Jersey, New Mexico, North Carolina, Ohio, Oklahoma, Pennsylvania, Tennessee, Virginia, and West Virginia or "Zone B." Nissan is also recalling certain 2009 Versa Hatchback and Versa Sedan vehicles ever registered in the states of Alaska, Colorado, Connecticut, Idaho, Iowa, Maine, Massachusetts, Michigan, Minnesota, Montana, New Hampshire, New York, North Dakota, Oregon, Rhode Island, South Dakota, Utah, Vermont, Washington, Wisconsin, and Wyoming or "Zone C." In the event of a crash necessitating deployment of the passenger frontal air bag, these passenger air bag inflator may explode due to propellant degradation occurring after long-term exposure to absolute humidity and temperature cycling.

Manufacturer’s stated response

Nissan will notify owners, and dealers will replace the passenger frontal air bag inflator, free of charge. The recall began March 9, 2018. Owners may contact Nissan customer service at 1-800-647-7261.

Read campaign 18V044000 at NHTSA
Oct 11, 2017 Safety recallSUSPENSION:FRONT:SPRINGS:COIL SPRINGSCampaign 17V637000

Reported concern

Nissan North America, Inc. (Nissan) is recalling certain 2012 Versa Hatchback vehicles that were sold or ever registered in the District of Columbia, Connecticut, Delaware, Iowa, Illinois, Indiana, Kentucky, Massachusetts, Maine, Maryland, Michigan, Minnesota, Missouri, New Hampshire, New Jersey, New York, Ohio, Pennsylvania, Rhode Island, Vermont, Virginia, West Virginia and Wisconsin. Road salt may corrode the front coil springs, possibly resulting in the coil springs fracturing.

Manufacturer’s stated response

Nissan will notify owners, and dealers will replace both front coil springs, free of charge. The recall began December 6, 2017. Owners may contact Nissan customer service at 1-800-647-7261. This campaign expands recall 15V573.

Read campaign 17V637000 at NHTSA
Jul 17, 2017 Safety recallAIR BAGS:FRONTAL:DRIVER SIDE:INFLATOR MODULECampaign 17V449000

Reported concern

Nissan North America, Inc. (Nissan) is recalling certain 2007-2011 Versa Sedan and 2007-2012 Versa Hatchback vehicles. The affected vehicles have a driver frontal air bag inflator that may rupture due to propellant degradation occurring after long-term exposure to moderate absolute humidity, temperatures, and temperature cycling.

Manufacturer’s stated response

Nissan will notify owners, and dealers will replace the subject inflator with a new one manufactured by a different supplier, free of charge. The recall began on March 9, 2018. Owners may contact Nissan customer service at 1-800-647-7261.

Read campaign 17V449000 at NHTSA
Mar 6, 2017 Safety recallAIR BAGS:SIDE/WINDOWCampaign 17V144000

Reported concern

Nissan North America, Inc. (Nissan) is recalling certain 2012 Nissan Versa vehicles. Degradation of the side impact sensor connector pins may cause the curtain and seat-mounted air bags to deploy unexpectedly if the door is slammed.

Manufacturer’s stated response

Nissan will notify owners, and dealers will install a new jumper harness, and replace the side impact satellite sensors, free of charge. The recall began November 28, 2017. Owners may contact Nissan customer service at 1-800-647-7261.

Read campaign 17V144000 at NHTSA
Jan 10, 2017 Safety recallAIR BAGS:FRONTAL:PASSENGER SIDE:INFLATOR MODULECampaign 17V028000

Reported concern

Nissan North America, Inc. (Nissan) is recalling certain 2012 Nissan Versa hatchbacks originally sold, or ever registered, in Alabama, California, Florida, Georgia, Hawaii, Louisiana, Mississippi, South Carolina, Texas, Puerto Rico, American Samoa, Guam, the Northern Mariana Islands (Saipan) and the U.S. Virgin Islands, or "Zone A". Additionally, if not included in "Zone A" above, Nissan is recalling certain 2009-2010 Infiniti M35 and M45 and 2009 Nissan Versa sedans and hatchbacks originally sold, or ever registered, in Arizona, Arkansas, Delaware, the District of Columbia, Illinois, Indiana, Kansas, Kentucky, Maryland, Missouri, Nebraska, Nevada, New Jersey, New Mexico, North Carolina, Ohio, Oklahoma, Pennsylvania, Tennessee, Virginia, and West Virginia, or "Zone B". Additionally, if not included in "Zone A" or "Zone B" above, Nissan is recalling certain 2005-2008 Infiniti FX35 and FX45, 2006-2010 Infiniti M35 and M45, and 2007-2008 Nissan Versa vehicles originally sold, or ever registered, in Alaska, Colorado, Connecticut, Idaho, Iowa, Maine, Massachusetts, Michigan, Minnesota, Montana, New Hampshire, New York, North Dakota, Oregon, Rhode Island, South Dakota, Utah, Vermont, Washington, Wisconsin, and Wyoming. These vehicles are equipped with certain air bag inflators assembled as part of the passenger frontal air bag modules used as original equipment or replacement equipment. In the event of a crash necessitating deployment of the front air bags, these inflators may rupture due to propellant degradation occurring after long-term exposure to absolute humidity and temperature cycling.

Manufacturer’s stated response

Nissan will notify owners, and dealers will replace the front passenger air bag inflators, free of charge. The recall began on June 8, 2017. Owners will receive a second notice when remedy parts become available. Owners may contact Nissan customer service at 1-800-647-7261.

Read campaign 17V028000 at NHTSA
Sep 14, 2015 Safety recallSUSPENSION:FRONT:SPRINGS:COIL SPRINGSCampaign 15V573000

Reported concern

Nissan (Nissan North America, Inc.) is recalling certain model year 2007-2012 Nissan Versa vehicles manufactured May 8, 2006, to November 12, 2012, that were sold or ever registered in the District of Columbia, Connecticut, Delaware, Iowa, Illinois, Indiana, Kentucky, Massachusetts, Maine, Maryland, Michigan, Minnesota, Missouri, New Hampshire, New Jersey, New York, Ohio, Pennsylvania, Rhode Island, Vermont, Virginia, West Virginia and Wisconsin. Road salt may corrode the front coil springs, possibly resulting in the coil springs fracturing.

Manufacturer’s stated response

Nissan will notify owners, and dealers will replace both front coil springs, free of charge. The recall began on February 2, 2016. Owners may contact Nissan customer service at 1-800-647-7261.

Read campaign 15V573000 at NHTSA
Aug 12, 2015 Safety recallVEHICLE SPEED CONTROL:ACCELERATOR PEDALCampaign 15V507000

Reported concern

Nissan North America, Inc. (Nissan) is recalling certain model year 2012-2015 Nissan Versa sedan vehicles manufactured June 9, 2011, to March 11, 2015, and 2014-2015 Nissan Versa Note vehicles manufactured April 23, 2013, to March 11, 2015. The affected vehicles have a center console trim panel that may catch the driver's shoe and delay the transition from the accelerator pedal to the brake pedal.

Manufacturer’s stated response

Nissan will notify owners, and dealers will modify the console trim panel, free of charge. The recall began on September 14, 2015. Owners may contact Nissan customer service at 1-800-647-7261.

Read campaign 15V507000 at NHTSA
Feb 14, 2012 Safety recallAIR BAGS:SIDE/WINDOWCampaign 12V055000

Reported concern

NISSAN IS RECALLING CERTAIN MODEL YEAR 2012 ALTIMA AND VERSA VEHICLES. THESE VEHICLES MAY BE EQUIPPED WITH SIDE CURTAIN AIR BAGS THAT CONTAIN AN INCORRECT PROPELLANT MIXTURE FOR THE INITIATOR COMPONENT USED, RESULTING IN INSUFFICIENT OUTPUT OF COMPRESSED GAS.

Manufacturer’s stated response

NISSAN WILL NOTIFY OWNERS, AND DEALERS WILL REPLACE ONE OR BOTH SIDE CURTAIN AIR BAG MODULES, AS NECESSARY, FREE OF CHARGE. THE SAFETY RECALL BEGAN ON MARCH 12, 2012. OWNERS MAY CONTACT NISSAN CUSTOMER SERVICE AT 615-725-1000.

Read campaign 12V055000 at NHTSA
Feb 1, 2012 Safety recallPOWER TRAIN:MANUAL TRANSMISSION:SHIFT PATTERN INDICATORCampaign 12V032000

Reported concern

NISSAN IS RECALLING CERTAIN MODEL YEAR 2012 VERSA VEHICLES EQUIPPED WITH AN AUTOMATIC TRANSMISSION AND MANUFACTURED FROM JUNE 9, 2011, THROUGH JANUARY 13, 2012 FOR FAILING TO COMPLY WITH THE REQUIREMENTS OF FEDERAL MOTOR VEHICLE SAFETY STANDARD NO. 114,”THEFT PROTECTION.” DUE TO INTERFERENCE BETWEEN THE SHIFTER ROD AND THE SHIFT KNOB, THE VEHICLES MAY BE SHIFTED OUT OF THE PARK POSITION WITHOUT DEPRESSING THE BRAKE PEDAL.

Manufacturer’s stated response

NISSAN WILL NOTIFY OWNERS, AND DEALERS WILL INSPECT AND REPLACE THE SHIFTER KNOB OR THE SHIFTER ASSEMBLY AS NEEDED, FREE OF CHARGE. THE SAFETY RECALL BEGAN ON MEARH 5, 2012. OWNERS MAY CONTACT NISSAN AT 1-800-647-7261.

Read campaign 12V032000 at NHTSA
Check this car’s VIN at NHTSA

03 / The manufacturer’s record

Instructions. Updates. Responses.

157 distinct communications list this model-year. Showing the latest 12. A matching model-year does not establish that every engine, trim or reported symptom is covered.

Apr 13, 2026 Service Bulletin/Repair InstructionsNTB09-131CCERTIFICATION LABEL AND VIN PLATE REPLACEMENT SERVICE INFORMATION Because of collision damage or other vehicle repair, a replacement “Certification Label” or “VIN Plate/Label” may be needed. HINT: Certification Label = FMVSS (F…NHTSA ID 11031705

CERTIFICATION LABEL AND VIN PLATE REPLACEMENT SERVICE INFORMATION Because of collision damage or other vehicle repair, a replacement “Certification Label” or “VIN Plate/Label” may be needed. HINT: Certification Label = FMVSS (Federal Motor Vehicle Safety Standards) label. These items may be available from Nissan by request if certain criteria are met. This bulletin lists the criteria and provides an application form for such replacements. · The “VIN Plate/Label” (metal plate or vinyl label) is attached to the instrument panel or body on the driver side at the base of the windshield (see Figure 1). · The “Certification Label” (vinyl adhesive label) is located on the lower area of the driver side B-Pillar (see Figure 1).

Components: STRUCTURE:BODY. Confirm detailed applicability in the original document.

Source record 11031705 at NHTSA
Apr 13, 2026 Service Bulletin/Repair InstructionsNTB09-131CCERTIFICATION LABEL AND VIN PLATE REPLACEMENT SERVICE INFORMATION Because of collision damage or other vehicle repair, a replacement “Certification Label” or “VIN Plate/Label” may be needed. HINT: Certification Label = FMVSS (F…NHTSA ID 11031704

CERTIFICATION LABEL AND VIN PLATE REPLACEMENT SERVICE INFORMATION Because of collision damage or other vehicle repair, a replacement “Certification Label” or “VIN Plate/Label” may be needed. HINT: Certification Label = FMVSS (Federal Motor Vehicle Safety Standards) label. These items may be available from Nissan by request if certain criteria are met. This bulletin lists the criteria and provides an application form for such replacements. · The “VIN Plate/Label” (metal plate or vinyl label) is attached to the instrument panel or body on the driver side at the base of the windshield (see Figure 1). · The “Certification Label” (vinyl adhesive label) is located on the lower area of the driver side B-Pillar (see Figure 1).

Components: STRUCTURE:BODY. Confirm detailed applicability in the original document.

Source record 11031704 at NHTSA
Sep 19, 2024 Service Bulletin/Repair InstructionsNTB19-071DDTC B00A0-00 STORED This bulletin has been amended. See AMENDMENT HISTORY on the last page. Please discard previous versions of this bulletin. IF YOU CONFIRM DTC B00A0-00 (OCCUPANT DETECTION SENSOR UNIT) is stored, AND OCS zero…NHTSA ID 11009068

DTC B00A0-00 STORED This bulletin has been amended. See AMENDMENT HISTORY on the last page. Please discard previous versions of this bulletin. IF YOU CONFIRM DTC B00A0-00 (OCCUPANT DETECTION SENSOR UNIT) is stored, AND OCS zero point reset cannot be performed, (continued on the next page)

Components: AIR BAGS. Confirm detailed applicability in the original document.

Source record 11009068 at NHTSA
May 21, 2024 Service Bulletin/Repair InstructionsNTB13-107GVEHICLE KEY NOT DETECTED / AUTHENTICATED, ENGINE WILL NOT START This bulletin has been amended. See AMENDMENT HISTORY on the last page. Please discard previous versions of this bulletin.NHTSA ID 11004962

VEHICLE KEY NOT DETECTED / AUTHENTICATED, ENGINE WILL NOT START This bulletin has been amended. See AMENDMENT HISTORY on the last page. Please discard previous versions of this bulletin.

Components: ELECTRICAL SYSTEM. Confirm detailed applicability in the original document.

Source record 11004962 at NHTSA
May 21, 2024 Service Bulletin/Repair InstructionsNTB13-027DCAN COMMUNICATION – NETWORK DIAGNOSTIC FLOW CHART This bulletin has been amended. See AMENDMENT HISTORY on the last page. Please discard previous versions of this bulletin.NHTSA ID 11004961

CAN COMMUNICATION – NETWORK DIAGNOSTIC FLOW CHART This bulletin has been amended. See AMENDMENT HISTORY on the last page. Please discard previous versions of this bulletin.

Components: ELECTRICAL SYSTEM. Confirm detailed applicability in the original document.

Source record 11004961 at NHTSA
May 21, 2024 Service Bulletin/Repair InstructionsNTB10-066CCAN COMMUNICATION CODES – DIAGNOSTIC TIPS AND GUIDELINES This bulletin has been amended. See AMENDMENT HISTORY on the last page. Please discard previous versions of this bulletin.NHTSA ID 11004960

CAN COMMUNICATION CODES – DIAGNOSTIC TIPS AND GUIDELINES This bulletin has been amended. See AMENDMENT HISTORY on the last page. Please discard previous versions of this bulletin.

Components: ELECTRICAL SYSTEM. Confirm detailed applicability in the original document.

Source record 11004960 at NHTSA
Apr 30, 2024 Service Bulletin/Repair InstructionsNTB17-019HWINDOW GLASS WARRANTY INFORMATION This bulletin has been amended. See AMENDMENT HISTORY on the last page. Please discard previous versions of this bulletin.NHTSA ID 11001201

WINDOW GLASS WARRANTY INFORMATION This bulletin has been amended. See AMENDMENT HISTORY on the last page. Please discard previous versions of this bulletin.

Components: VISIBILITY/WIPER. Confirm detailed applicability in the original document.

Source record 11001201 at NHTSA
Apr 30, 2024 Service Bulletin/Repair InstructionsNTB13-028IREMOVING FOREIGN MATERIAL FROM THE WINDOW GLASS This bulletin has been amended. See AMENDMENT HISTORY on the last page. Please discard previous versions of this bulletin.NHTSA ID 11001194

REMOVING FOREIGN MATERIAL FROM THE WINDOW GLASS This bulletin has been amended. See AMENDMENT HISTORY on the last page. Please discard previous versions of this bulletin.

Components: VISIBILITY/WIPER. Confirm detailed applicability in the original document.

Source record 11001194 at NHTSA
Apr 30, 2024 Service Bulletin/Repair InstructionsNTB09-081KWINDSHIELD CRACKING This bulletin has been amended. See AMENDMENT HISTORY on the last page. Please discard previous versions of this bulletin.NHTSA ID 11001191

WINDSHIELD CRACKING This bulletin has been amended. See AMENDMENT HISTORY on the last page. Please discard previous versions of this bulletin.

Components: VISIBILITY/WIPER. Confirm detailed applicability in the original document.

Source record 11001191 at NHTSA
Sep 21, 2023 Service Bulletin/Repair InstructionsNTB08-097LDIAGNOSIS OF VEHICLE PULL (DRIFT) AND/OR STEERING WHEEL OFF-CENTER This bulletin has been amended. See AMENDMENT HISTORY on the last page. Please discard previous versions of this bulletin.NHTSA ID 10243708

DIAGNOSIS OF VEHICLE PULL (DRIFT) AND/OR STEERING WHEEL OFF-CENTER This bulletin has been amended. See AMENDMENT HISTORY on the last page. Please discard previous versions of this bulletin.

Components: STEERING. Confirm detailed applicability in the original document.

Source record 10243708 at NHTSA
Jun 16, 2023 Service Bulletin/Repair InstructionsNTB23-053SILICONE-BASED LUBRICANT OR GREASE CAN DAMAGE ELECTRICAL COMPONENTS SERVICE INFORMATION Do not apply Silicone-based lubricants or grease to, or around, any interior electrical components. To avoid the risk of death or severe pe…NHTSA ID 10239062

SILICONE-BASED LUBRICANT OR GREASE CAN DAMAGE ELECTRICAL COMPONENTS SERVICE INFORMATION Do not apply Silicone-based lubricants or grease to, or around, any interior electrical components. To avoid the risk of death or severe personal injury, do not directly spray Silicone-based lubricant or grease, or inadvertently overspray Silicone-based lubricant or grease onto any interior electrical components. These types of lubricants can be detrimental to the proper operation of electrical components.

Components: ELECTRICAL SYSTEM. Confirm detailed applicability in the original document.

Source record 10239062 at NHTSA
Jun 16, 2023 Service Bulletin/Repair InstructionsNTB23-04912 VOLT BATTERY TESTING FOR IN-SERVICE VEHICLES SERVICE INFORMATION The following Service Information lists NNA procedural recommendations for establishing good connections while performing 12V battery testing. These recommenda…NHTSA ID 10239060

12 VOLT BATTERY TESTING FOR IN-SERVICE VEHICLES SERVICE INFORMATION The following Service Information lists NNA procedural recommendations for establishing good connections while performing 12V battery testing. These recommendations are expected to promote uniformity during the connection process, therefore reducing the number of incorrect “Test with DCA” and “Replace” results. HINT: If 12 volt batteries are allowed to discharge for a prolonged period of time, battery life may be drastically reduced. This condition may lead to premature battery replacement and customer dissatisfaction. IMPORTANT:  CPX-900 is now an accepted testing tool to use along with or in place of the DSS-5000  CPX-900 operating instructions are found at: https://nissancpx900.midtronics.com/  DSS-5000 operating instructions are found at: https://nissandss5000.midtronics.com/  DCA-8000 is now a required testing tool to be used for all warranty replacement decisions. The DCA-8000 is also a more efficient charger than previously available, and will charge any available 12 volt lead acid battery safely and accurately as long as all precautions and inputs are made correctly. The DCA-8000 operating instructions are found at: https://nissandca8000.midtronics.com/

Components: ELECTRICAL SYSTEM. Confirm detailed applicability in the original document.

Source record 10239060 at NHTSA
Browse all manufacturer records by page

Records below contain the NHTSA bulk summary unless a document-reviewed explainer is linked. A service bulletin is not a safety recall or a promise of a free repair. Records may be revised or superseded; verify the current document with the manufacturer.

04 / Agency investigations

Official inquiries.

An investigation is an inquiry into a potential concern. Its presence does not establish a defect, and a closed case does not certify a car’s condition.

Opened Sep 17, 2021 No close date recordedDesiccated Air Bag Inflator RuptureEA21002

From 2000 through 2017, Takata produced millions of air bag inflators using two types of phase-stabilized ammonium nitrate ("PSAN") propellant -- propellant 2004 and propellant 2004L. After prolonged exposure to high temperature cycles and humidity, inflators using propellant 2004 can degrade, causing the propellant to burn too quickly when ignited. The rapid burning can cause the inflator to rupture during deployment, potentially causing serious or even fatal injury to vehicle occupants. See 2016 Blomquist Report at www.nhtsa.gov/sites/nhtsa.gov/files/documents/expert_report-hrblomquist.pdf.Consequently, all frontal inflators using propellant 2004 that do not contain a "desiccant" (a substance that traps and holds moisture) in US vehicles are under recall. These "non-desiccated" inflators either have been or are required to be replaced.In some cases, the remedy part for these recalled inflators was, or will be, an inflator using either propellant 2004 or 2004L that does contain a desiccant. None of these "desiccated" remedy parts (which were installed in older model year vehicles) are currently under recall for a degradation concern. Certain subsets of desiccated PSAN inflators using propellant 2004 for use as original equipment, however, have been recalled for a degradation concern. All Takata inflators produced with propellant 2004L contain desiccant, and none of these desiccated inflators using propellant 2004L are under recall for a degradation concern. There have been no reported field ruptures in any non-recalled desiccated PSAN inflators.It is understood that desiccants fully saturate at some threshold, at which point any additional moisture will not be captured. This means the degradation process observed in non-desiccated inflators using propellant 2004 may also occur in non-recalled desiccated inflators using propellant 2004, assuming additional moisture enters the inflator and high temperature cycling occurs. Based on available information, desiccant saturation can occur within the first five years in the worst environments, and the time required for full saturation is affected by multiple factors. While no present safety risk has been identified, further work is needed to evaluate the future risk of non-recalled desiccated inflators using propellant 2004.Three entities -- Takata (now known as TK Global), the Independent Testing Coalition, and Exponent -- have been studying the long-term behavior of Takata desiccated PSAN inflators using propellant 2004L (as well as 2004) in the presence of moisture and temperature cycling. The research efforts, which include development of predictive modeling techniques and field sample analysis, are ongoing. To date, none of the researchers have identified field evidence showing that propellant 2004L is undergoing a degradation process that leads to aggressive deployment and potential rupture. However, the time in service of such inflators remains short compared to that of the inflators using propellant 2004. Further study is needed to assess the long-term safety of desiccated inflators using propellant 2004L.The Office of Defects Investigation is opening this investigation to examine whether a safety defect related to propellant degradation exists in non-recalled desiccated PSAN frontal inflators manufactured by Takata. This investigation will require extensive information on Takata production processes and surveys of inflators in the field. Lists of recall actions that may have used desiccated PSAN inflators as remedy parts, as well as the makes and models originally manufactured with them, is available with the downloadable version of this document (see nhtsa.gov/recalls?nhtsaId=EA21002 -- note this information is subject to change/revision as the investigation proceeds). This investigation does not supersede EA15-001, which remains open.

Find investigation EA21002
Opened Sep 28, 2016 ClosedInadvertent Curtain and Seat Air BagPE16013

The Office of Defects Investigations opened this Preliminary Evaluation to investigate complaints alleging an inadvertent deployment of side air bags on model year 2012 Nissan Versa vehicles.The three complaints indicate the driver or passenger curtain and seat mounted air bags deployed when the front door on the same (affected) side was shut.According to Nissan, the defect identified involved the dissimilarity of the metals used in the side air bag sensor electrical connectors, gold versus tin materials.This combination may lead to fretting and oxidation on the connector pins of the Satellite Sensor and the harness which connects it to the Airbag Control Unit (ACU).Fretting and oxidation increases the likelihood of a momentary loss of connectivity, and thus communication from the sensor to the ACU.When communication is lost between the side impact sensor and the ACU, the system is designed to enter a ?backup state? mode of operation.The backup state allows the curtain and seat-mounted side air bags to deploy should the communication be accidentally lost during the course of a crash event. In this mode, the ?safing path? is used in the ACU algorithm for a deployment decision.By design, the safing path has a lower threshold for deployment compared to the normal state which requires both safing and trigger path thresholds to be met.Consequently, if this momentary communication loss occurs when the door is closed forcefully, it may cause the curtain and seat-mounted side air bag, as well as the seat belt pretensioner to deploy inadvertently.On March, 6, 2017, Nissan North America, Inc, submitted a Defect Information Report to NHTSA establishing that it will address this issue.See recall action 17V-144 for further details; remedy details and timing are to be determined.Accordingly, the investigation is closed.The ODI reports cited above can be reviewed at SaferCar.gov under the following ID numbers: 10743601, 10732337, 10779675

Recorded closure: Mar 20, 2017

Campaign reference in the source: 17V144000

Find investigation PE16013
Opened May 13, 2015 ClosedFront Coil Spring FracturePE15019

In a letter dated September 10,2015, Nissan North America,Inc. (Nissan) notified the National Highway Traffic Safety Administration (NHTSA) of a safety defect that may result in coil spring fracture in approximately 218,019 model year (MY) 2007 through 2012 Nissan Versa vehiclesproduced from May 8, 2006 through November12, 2012 and originally sold or ever registered in the following 22 states and the District of Columbia: Connecticut, Delaware, Iowa, Illinois, Indiana, Kentucky Massachusetts, Maine, Maryland, Michigan, Minnesota, Missouri, New Hampshire, New Jersey, New York, Ohio, Pennsylvania, Rhode Island, Vermont, Virginia, Washington D.C., West Virginia and Wisconsin (NHTSA Recall 15V-573).Nissan indicated that the recalled vehicles may contain front coil springs that received inadequate phosphorous coating, have low residual stress, or a combination of both.Surface imperfections resulting from coil-to-coil contact when the spring is compressed may lead to crack initiation.Exposure of the surface imperfections to road salts, in regions with heavy use of road salts for snow and ice control, may promote crack propagation in the spring that could result in spring fracture.If the coil spring fractures it may puncture the front tire and possibly the brake line while driving, which may increase the risk of a vehicle crash.ODI's analysis of complaints it has received from the public (VOQ's) and Nissan complaint data submitted in response to the information request letter for PE15-019 identified a total of 468 non-duplicative reports alleging coil spring fractures in the subject vehicles, including 142 VOQ's and 367 Nissan complaints (41 of the incidents reported to ODI were also reported to Nissan).While the recall region accounts for approximately 43 percent of vehicle sales, the analysis found that 94 percent of the complaints involved vehicles sold or operated in those states.Approximately 27 percent of the VOQ's reporting coil spring failures in the recalled states indicated that the failure resulted in a punctured tire.ODI also identified one complaint that alleged brake line damage from a failed spring.Nissan's recall will replace both coil springs free of charge.Based on Nissan's safety recall, this investigation is closed.The 142 VOQ's referenced in this resume are: 10236143, 10405369, 10443746, 10452956, 10491553, 10497737, 10503060, 10504557, 10512390, 10512975, 10514582, 10516024, 10516085, 10521216, 10522261, 10526334, 10533856, 10537404, 10537407, 10548678, 10552124, 10559853, 10562485, 10565283, 10572591, 10578519, 10583059, 10583154, 10583496, 10583673, 10584979, 10585327, 10585377, 10585751, 10586397, 10586444, 10587798, 10588347, 10588427, 10592366, 10592498, 10592780, 10593373, 10593621, 10595215, 10596802, 10598404, 10598877, 10606859, 10606998, 10610082, 10618059, 10640845, 10644269, 10645075, 10649515, 10653189, 10659632, 10662158, 10663102, 10667071, 10667845, 10669949, 10670829, 10671894, 10676522, 10680544, 10680740, 10682397, 10691419, 10692629, 10693347, 10694156, 10694420, 10701250, 10702765, 10703126, 10704658, 10705882, 10706351, 10711805, 10712045, 10712922, 10714243, 10715041, 10715175, 10716106, 10717254, 10717320, 10717403, 10717412, 10717489, 10717563, 10720958, 10721782, 10721824, 10722113, 10722459, 10722915, 10723873, 10723972, 10723973, 10724158, 10724899, 10725002, 10725328, 10725377, 10725542, 10726251, 10726736, 10726741, 10730138, 10730154, 10730342, 10731050, 10731692, 10731799, 10731901, 10732054, 10732062, 10733059, 10733144, 10733309, 10733349, 10733607, 10733781, 10733854, 10735347, 10735353, 10735606, 10736199, 10736227, 10743474, 10743634, 10743790, 10744

Recorded closure: Oct 2, 2015

Campaign reference in the source: 15V573000

Find investigation PE15019
Opened Apr 1, 2015 ClosedPedal Operation InterferenceEA15003

On August 11, 2015, Nissan North America, Inc., submitted a Defect Information Report (DIR) describing a condition that may impede the driver's ability to transition quickly and smoothly from the accelerator pedal to the brake pedal in certain model year (MY) 2012 through 2015 Nissan Versa Sedans and MY 2014 through 2015 Nissan Versa Note vehicles (NHTSA Recall No. 15V-507).According to Nissan's DIR, in certain circumstances related to driver foot position and shoe type, the right edge of the driver?s shoe may catch the edge of the center console lower trim panel.Nissan indicated that this condition could cause a slight delay in the smooth transition between the accelerator pedal and the brake pedal which may increase the braking distance; therefore increasing the risk of a crash.Nissan's recall instructs dealers to trim the console panel so that the leading edge is at a greater distance from the driver?s foot.Nissan had previously issued a service campaign (Nissan Campaign ID #P5308; TSB #NTB15-033) on April 16, 2015, to provide the remedy for the same set of vehicles before deciding to change the program to a safety recall.Of the approximately 421,305 vehicles covered by recall 15V-507, approximately 122,558 have already been repaired under the service campaign. ODI's investigation also examined allegations that an HVAC duct in the driver's footwell area may interfere with the driver's right foot in certain circumstances.ODI's analysis of all complaints related to foot obstructions in the subject vehicles identified 45 complaints, 7 crashes and 1 minor soft tissue injury.Thirty-five (35) of the complaints, all 7 crashes and the only injury were caused by the trim panel condition which is the subject of the recall.ODI will continue to monitor complaints related to the HVAC duct condition.This investigation is closed based on Nissan's recall.The VOQs associated with the closing of this investigation are: 10725339, 10723544, 10711794, 10691631, 10649259, 10640644, 10629161, 10614957, 10610356, 10606832, 10606766, 10606670, 10597004, 10573057, 10503811, and 10498000.

Recorded closure: Sep 1, 2015

Campaign reference in the source: 15V507000

Find investigation EA15003
Opened Jun 24, 2014 ClosedPedal Operation InterferencePE14018

On June 24, 2014, the Office of Defects Investigation (ODI) opened PE14-018 to investigate allegations that the tunnel carpet cover trim panel on model year (MY) 2012 through 2014 Nissan Versa, Versa Sedan and Versa Note vehicles has, in certain situations, interfered with the driver's ability to promptly release the accelerator pedal and transition to the brake pedal. This may result in delayed brake application or brief incidents of unwanted acceleration.At the opening of PE14-018, ODI had identified one complaint, VOQ 10597004, alleging that the driver's foot became caught by the subject trim panel to the extent that the driver decided that it was necessary to pull on their leg to get the foot free of the interference, almost causing a crash. The trim panel in question (Figure 1) is located next to the accelerator pedal and the lower corner is positioned such that it is near the right outer edge of the driver's shoe. The complainant supplied a photograph (Figure 2) showing how the edge of the panel wedged itself in the driver's shoe.An additional complainant, 10573057, alleged that when attempting to remove their foot from the accelerator pedal to apply the brake, their shoe was caught by the trim panel which delayed braking ability several times. During the investigation ODI received a VOQ, 10614957, that alleged that the driver's foot was interfered with by the trim panel, delaying the driver's ability to apply the brakes, resulting in a crash and minor injuries to the driver.In addition, during PE14-018, ODI has received VOQs alleging that the HVAC relay actuator/duct, (Figures 3 and 4) can also interfere with the driver's ability to react quickly to apply the brakes, which has been added to the scope of Engineering Analysis EA15-003. MY 2015 Versa Sedan and Note vehicles have been added to EA15-003 as they are believed to have the same panel design and actuator/duct placement as the subject vehicles.MY 2012 vehicles were found to be of a different design and not included in the scope of EA15-003.This Preliminary Evaluation PE14-018 is hereby closed and upgraded to Engineering Analysis EA15-003.

Recorded closure: Apr 27, 2015

Find investigation PE14018
Opened Aug 15, 2012 ClosedSRS Warning Light IlluminationPE12023

The Office of Defects Investigation (ODI) opened this investigation after receiving Nissan early warning reports (EWR) concerning supplemental restraint system (SRS) light illumination on model year (MY) 2012 Nissan Versa vehicles.Information in the reports suggested that the SRS spiral cable harness from the spiral cassette to the driver?s air bag module became pinched within the steering wheel assembly during installation.The pinching condition was apparently causing a short to ground condition. As reported by Nissan, the shorts were the result of isolated operator errors, specifically errors in the way the harness was routed in the steering wheel area.Nissan advised that a production countermeasure was implemented on December 10, 2011 in order to reduce misrouting the spiral cable harness.If an electrical short does occur, the red air bag warning light is designed to continuously flash to alert the driver.However, a shorted harness may prevent the air bag from deploying in a frontal collision.The opening resume originally identified the subject vehicle population as all 2012 Nissan Versa vehicles. It was noted by Nissan that the MY 2012 Versa Sedan and MY 2012 Versa Hatchback vehicles were built on different platforms and varied significantly in design, specifically in that they are equipped with different steering column and air bag module components.Accordingly, the subject vehicle population for analysis was limited to 2012 Nissan Versa Sedan models.Through analysis of the data Nissan provided, ODI determined that 13 manufacturer reports and 39 warranty claims submitted were potentially a result of pinched and/or shorted spiral cable assemblies. These reports occurred prior to the assembly process change on December 10, 2011.ODI notes that an additional six warranty claims occurred after the process change, but this population had a significantly lower rate of failure than those occurring beforehand.Therefore the subject vehicle population shown above covers sedan vehicles built from the start of production through December 9, 2011.ODI?s analysis indicated that this condition typically occurred early in the life of the vehicle with 40% occurring prior to vehicle sale or delivery, and 69% with less than 2 months in service.When compared to ODI investigations involving similar air bag concerns, this investigation has a low rate of failure.ODI has not yet received any related consumer complaints and no injuries or crashes have been reported that relate to the alleged problem. Therefore, a safety-related defect has not been identified at this time and further use of agency resources does not appear to be warranted.Accordingly, this investigation is closed.The closing of this investigation does not constitute a finding by NHTSA that a safety-related defect does not exist.The agency will monitor this issue and reserves the right to take further action if warranted by the circumstances.

Recorded closure: Jan 22, 2013

Find investigation PE12023
Opened Feb 14, 2012 ClosedAutoliv Air Bag Propellant MixtureEQ12002

The summary for this investigation, labeled EQ12-002 Autoliv Closing Resume, can be found attached separately to this resume.This EQ is closed.

Recorded closure: May 8, 2012

Find investigation EQ12002

Your next step

Take good questions
to the inspection.

Use these prompts with a qualified inspector. This page is research, not a diagnosis or a substitute for a hands-on inspection.