The vehicle dossier US · 2008
2008 Nissan
QUESTProblems & recalls
50 distinct owner reports in the NHTSA snapshot. Other components appears in 15 of them. Explore what was reported—and which official actions are on file.
01 / Owner-reported evidence
What owners reported.
Categories attached to 50 distinct reports. A report can mention more than one component, so category totals can overlap.
See original component labels
These are reports made to NHTSA, not verified diagnoses. More reports can reflect more vehicles, more time on the road, or greater reporting activity.
The reporting timeline
When reports arrived.
Reports by year filed, not by the year a problem occurred. Showing the latest 15 years with reports.
97,000 miles is the median among 39 reports with usable mileage. The middle half spans 46,500–114,000 miles.
This describes the submitted reports. It does not predict when a vehicle will fail.
02 / Official safety campaigns
3 recall campaigns on file.
A campaign can cover only certain production dates or configurations. The count does not tell you whether an individual car has an open recall.
AIR BAGS:FRONTALCampaign 23V067000
Reported concern
Nissan North America, Inc. (Nissan) is recalling certain 2008-2011 Titan, Frontier, Xterra, Pathfinder, Armada, and 2008-2009 Quest vehicles. The resin emblem on the driver's air bag cover may develop cracks and detach during air bag deployment.
Manufacturer’s stated response
Dealers will replace the drivers airbag cover. Owner letters were mailed December 8, 2023. Owners may contact Nissan's customer service at 1-800-867-7669. Nissan's number for this recall are PC944, PC945, and PC946.
Manufacturer campaign: PC944, PC945, PC946
Read campaign 23V067000 at NHTSASERVICE BRAKES, HYDRAULIC:PEDALS AND LINKAGESCampaign 10V072000
Reported concern
NISSAN IS RECALLING CERTAIN MODEL YEAR 2008-2010 TITAN, ARMADA, AND INFINITI QX56, AND MODEL YEAR 2008-2009 NISSAN QUEST VEHICLES. THE BRAKE PEDAL PIVOT PIN END WAS NOT SPIN-FORMED TO SPECIFICATION DURING THE MANUFACTURING PROCESS OF THE BRAKE PEDAL ASSEMBLY. THE PIVOT PIN COULD SLIDE AND CAUSE THE BRAKE PEDAL TO PARTIALLY DISENGAGE FROM THE BRAKE PEDAL BRACKET.
Manufacturer’s stated response
DEALERS WILL INSPECT TO SEE IF THE PIVOT PIN HAD BEEN FORMED PROPERLY AND WILL REPLACE THE BRAKE PEDAL ASSEMBLY IF NECESSARY FREE OF CHARGE. THE SAFETY RECALL BEGAN ON MARCH 22, 2010. OWNERS MAY CONTACT NISSAN AT 1-800-647-7261.
Read campaign 10V072000 at NHTSASEATSCampaign 08V187000
Reported concern
NISSAN IS RECALLING 1,126 MY 2008 QUEST, TITAN AND ARMADA VEHICLES EQUIPPED WITH MANUAL ADJUSTMENT FRONT SEATS. THESE VEHICLES FAIL TO COMPLY WITH THE REQUIREMENTS OF FEDERAL MOTOR VEHICLE SAFETY STANDARD NO. 207, "SEATING SYSTEMS." THE SEAT TRACK ASSEMBLY MAY HAVE BEEN MANUFACTURED OUT OF SPECIFICATION.
Manufacturer’s stated response
DEALERS WILL INSPECT THE SEAT TRACK ASSEMBLY ON THE DRIVER'S AND FRONT PASSENGER SEATS AND REPLACE THE ENTIRE SEAT ASSEMBLY FREE OF CHARGE. THE RECALL BEGAN ON MAY 27, 2008. OWNERS MAY CONTACT NISSAN AT 1-800-647-7261.
Read campaign 08V187000 at NHTSA03 / The manufacturer’s record
Instructions. Updates. Responses.
81 distinct communications list this model-year. Showing the latest 12. A matching model-year does not establish that every engine, trim or reported symptom is covered.
NTB09-131CCERTIFICATION LABEL AND VIN PLATE REPLACEMENT SERVICE INFORMATION Because of collision damage or other vehicle repair, a replacement “Certification Label” or “VIN Plate/Label” may be needed. HINT: Certification Label = FMVSS (F…NHTSA ID 11031705
CERTIFICATION LABEL AND VIN PLATE REPLACEMENT SERVICE INFORMATION Because of collision damage or other vehicle repair, a replacement “Certification Label” or “VIN Plate/Label” may be needed. HINT: Certification Label = FMVSS (Federal Motor Vehicle Safety Standards) label. These items may be available from Nissan by request if certain criteria are met. This bulletin lists the criteria and provides an application form for such replacements. · The “VIN Plate/Label” (metal plate or vinyl label) is attached to the instrument panel or body on the driver side at the base of the windshield (see Figure 1). · The “Certification Label” (vinyl adhesive label) is located on the lower area of the driver side B-Pillar (see Figure 1).
Components: STRUCTURE:BODY. Confirm detailed applicability in the original document.
Source record 11031705 at NHTSANTB09-131CCERTIFICATION LABEL AND VIN PLATE REPLACEMENT SERVICE INFORMATION Because of collision damage or other vehicle repair, a replacement “Certification Label” or “VIN Plate/Label” may be needed. HINT: Certification Label = FMVSS (F…NHTSA ID 11031704
CERTIFICATION LABEL AND VIN PLATE REPLACEMENT SERVICE INFORMATION Because of collision damage or other vehicle repair, a replacement “Certification Label” or “VIN Plate/Label” may be needed. HINT: Certification Label = FMVSS (Federal Motor Vehicle Safety Standards) label. These items may be available from Nissan by request if certain criteria are met. This bulletin lists the criteria and provides an application form for such replacements. · The “VIN Plate/Label” (metal plate or vinyl label) is attached to the instrument panel or body on the driver side at the base of the windshield (see Figure 1). · The “Certification Label” (vinyl adhesive label) is located on the lower area of the driver side B-Pillar (see Figure 1).
Components: STRUCTURE:BODY. Confirm detailed applicability in the original document.
Source record 11031704 at NHTSANTB23-080DVOLUNTARY SAFETY RECALL CAMPAIGN 2004-2012 ARMADA, TITAN, AND 2004-2009 QUEST; DRIVER AIR BAG COVER CAMPAIGN ID #: PC944, PC946, PC947, PC949 APPLIED VEHICLES: 2004-2012 Armada (TA60) 2004-2009 Quest (V42) 2004-2012 Titan (A60)…NHTSA ID 11007000
VOLUNTARY SAFETY RECALL CAMPAIGN 2004-2012 ARMADA, TITAN, AND 2004-2009 QUEST; DRIVER AIR BAG COVER CAMPAIGN ID #: PC944, PC946, PC947, PC949 APPLIED VEHICLES: 2004-2012 Armada (TA60) 2004-2009 Quest (V42) 2004-2012 Titan (A60) Check Service COMM or Dealer Business Systems (DBS) National Service History to confirm campaign eligibility. INTRODUCTION Nissan is conducting this voluntary safety recall campaign on certain specific model year 2004-2012 Armada, 2004-2012 Titan, and 2004-2009 Quest vehicles, to inspect and if necessary, replace the driver Air Bag Cover. This service will be performed at no charge to the customer for parts or labor. IDENTIFICATION NUMBER Nissan has assigned identification numbers PC944, PC946, PC947 and PC949 to this campaign. The vehicle specific number must appear on all communication and documentation of any nature dealing with this campaign. DEALER RESPONSIBILITY It is the dealer’s responsibility to check Service COMM or Dealer Business Systems (DBS) National Service History for the campaign status on each vehicle falling within the range of this voluntary safety recall which for any reason enters the service department. This includes vehicles purchased from private parties or presented by transient (tourist) owners and vehicles in a dealer’s inventory. Federal law requires that new vehicles in dealer inventory which are the subject of a safety recall must be corrected prior to sale. Failure to do so can result in civil penalties by the National Highway Traffic Safety Administration. While federal law applies only to new vehicles, Nissan strongly encourages dealers to correct any used vehicles in their inventory before they are retailed. This bulletin has been amended. See AMENDMENT HISTORY on the last page. Please discard previous versions of this bulletin.
Campaign / software reference: PC944, PC946, PC947, PC949
Components: AIR BAGS. Confirm detailed applicability in the original document.
Source record 11007000 at NHTSANTB13-107GVEHICLE KEY NOT DETECTED / AUTHENTICATED, ENGINE WILL NOT START This bulletin has been amended. See AMENDMENT HISTORY on the last page. Please discard previous versions of this bulletin.NHTSA ID 11004962
VEHICLE KEY NOT DETECTED / AUTHENTICATED, ENGINE WILL NOT START This bulletin has been amended. See AMENDMENT HISTORY on the last page. Please discard previous versions of this bulletin.
Components: ELECTRICAL SYSTEM. Confirm detailed applicability in the original document.
Source record 11004962 at NHTSANTB13-027DCAN COMMUNICATION – NETWORK DIAGNOSTIC FLOW CHART This bulletin has been amended. See AMENDMENT HISTORY on the last page. Please discard previous versions of this bulletin.NHTSA ID 11004961
CAN COMMUNICATION – NETWORK DIAGNOSTIC FLOW CHART This bulletin has been amended. See AMENDMENT HISTORY on the last page. Please discard previous versions of this bulletin.
Components: ELECTRICAL SYSTEM. Confirm detailed applicability in the original document.
Source record 11004961 at NHTSANTB10-066CCAN COMMUNICATION CODES – DIAGNOSTIC TIPS AND GUIDELINES This bulletin has been amended. See AMENDMENT HISTORY on the last page. Please discard previous versions of this bulletin.NHTSA ID 11004960
CAN COMMUNICATION CODES – DIAGNOSTIC TIPS AND GUIDELINES This bulletin has been amended. See AMENDMENT HISTORY on the last page. Please discard previous versions of this bulletin.
Components: ELECTRICAL SYSTEM. Confirm detailed applicability in the original document.
Source record 11004960 at NHTSANTB17-019HWINDOW GLASS WARRANTY INFORMATION This bulletin has been amended. See AMENDMENT HISTORY on the last page. Please discard previous versions of this bulletin.NHTSA ID 11001201
WINDOW GLASS WARRANTY INFORMATION This bulletin has been amended. See AMENDMENT HISTORY on the last page. Please discard previous versions of this bulletin.
Components: VISIBILITY/WIPER. Confirm detailed applicability in the original document.
Source record 11001201 at NHTSANTB13-028IREMOVING FOREIGN MATERIAL FROM THE WINDOW GLASS This bulletin has been amended. See AMENDMENT HISTORY on the last page. Please discard previous versions of this bulletin.NHTSA ID 11001194
REMOVING FOREIGN MATERIAL FROM THE WINDOW GLASS This bulletin has been amended. See AMENDMENT HISTORY on the last page. Please discard previous versions of this bulletin.
Components: VISIBILITY/WIPER. Confirm detailed applicability in the original document.
Source record 11001194 at NHTSANTB09-081KWINDSHIELD CRACKING This bulletin has been amended. See AMENDMENT HISTORY on the last page. Please discard previous versions of this bulletin.NHTSA ID 11001191
WINDSHIELD CRACKING This bulletin has been amended. See AMENDMENT HISTORY on the last page. Please discard previous versions of this bulletin.
Components: VISIBILITY/WIPER. Confirm detailed applicability in the original document.
Source record 11001191 at NHTSANTB08-097LDIAGNOSIS OF VEHICLE PULL (DRIFT) AND/OR STEERING WHEEL OFF-CENTER This bulletin has been amended. See AMENDMENT HISTORY on the last page. Please discard previous versions of this bulletin.NHTSA ID 10243708
DIAGNOSIS OF VEHICLE PULL (DRIFT) AND/OR STEERING WHEEL OFF-CENTER This bulletin has been amended. See AMENDMENT HISTORY on the last page. Please discard previous versions of this bulletin.
Components: STEERING. Confirm detailed applicability in the original document.
Source record 10243708 at NHTSANTB23-053SILICONE-BASED LUBRICANT OR GREASE CAN DAMAGE ELECTRICAL COMPONENTS SERVICE INFORMATION Do not apply Silicone-based lubricants or grease to, or around, any interior electrical components. To avoid the risk of death or severe pe…NHTSA ID 10239062
SILICONE-BASED LUBRICANT OR GREASE CAN DAMAGE ELECTRICAL COMPONENTS SERVICE INFORMATION Do not apply Silicone-based lubricants or grease to, or around, any interior electrical components. To avoid the risk of death or severe personal injury, do not directly spray Silicone-based lubricant or grease, or inadvertently overspray Silicone-based lubricant or grease onto any interior electrical components. These types of lubricants can be detrimental to the proper operation of electrical components.
Components: ELECTRICAL SYSTEM. Confirm detailed applicability in the original document.
Source record 10239062 at NHTSANTB23-04912 VOLT BATTERY TESTING FOR IN-SERVICE VEHICLES SERVICE INFORMATION The following Service Information lists NNA procedural recommendations for establishing good connections while performing 12V battery testing. These recommenda…NHTSA ID 10239060
12 VOLT BATTERY TESTING FOR IN-SERVICE VEHICLES SERVICE INFORMATION The following Service Information lists NNA procedural recommendations for establishing good connections while performing 12V battery testing. These recommendations are expected to promote uniformity during the connection process, therefore reducing the number of incorrect âTest with DCAâ and âReplaceâ results. HINT: If 12 volt batteries are allowed to discharge for a prolonged period of time, battery life may be drastically reduced. This condition may lead to premature battery replacement and customer dissatisfaction. IMPORTANT: ï· CPX-900 is now an accepted testing tool to use along with or in place of the DSS-5000 ï· CPX-900 operating instructions are found at: https://nissancpx900.midtronics.com/ ï· DSS-5000 operating instructions are found at: https://nissandss5000.midtronics.com/ ï· DCA-8000 is now a required testing tool to be used for all warranty replacement decisions. The DCA-8000 is also a more efficient charger than previously available, and will charge any available 12 volt lead acid battery safely and accurately as long as all precautions and inputs are made correctly. The DCA-8000 operating instructions are found at: https://nissandca8000.midtronics.com/
Components: ELECTRICAL SYSTEM. Confirm detailed applicability in the original document.
Source record 10239060 at NHTSARecords below contain the NHTSA bulk summary unless a document-reviewed explainer is linked. A service bulletin is not a safety recall or a promise of a free repair. Records may be revised or superseded; verify the current document with the manufacturer.
04 / Agency investigations
Official inquiries.
An investigation is an inquiry into a potential concern. Its presence does not establish a defect, and a closed case does not certify a car’s condition.
Fuel level gauge system failurePE14012
On May 8, 2014, the Office of Defects Investigations (ODI) opened Preliminary Evaluation PE14-012 to investigate allegations of inaccurate fuel tank fill level while driving resulting in the vehicle running out of fuel in model year (MY) 2007 Nissan Quest vehicles.During this investigation, Nissan identified a condition in the subject vehicles that may result in the fuel gauge falsely indicating more than the actual amount of fuel remaining in the gas tank. According to Nissan, the combination meter voltage divider circuit for the sender unit may have one of two resistors open or lifted resulting in a fuel gauge malfunction and inaccurate fuel level reading.When this condition occurs, the fuel gauge in the combination meter will continue to track the actual amount of fuel in the gas tank down to approximately one quarter of a tank.However, the fuel gauge will not go any lower which may cause drivers to run out of fuel unexpectedly.Additionally, ODI analyzed complaint data provided by Nissan as well as complaints submitted to ODI from consumers. In total, ODI identified 136 unique complaints indicating an inaccurate fuel level reading while driving in the subject vehicles. Seventy (70) fuel gauge related stalls were identified, resulting in a complaint rate of 1.85 incidents per thousand vehicles after approximately 8 years in service. In addition, analysis of warranty and combination meter part sales data provided by Nissan indicate a claim rate of less than 1% for all part replacements involving fuel gauge malfunctions.During PE14-012, Nissan developed a remedy procedure and issued Service Campaign PC 335 on approximately 68,003 MY 2007 through 2009 Nissan Quest vehicles.Owners of the affected vehicles will receive preliminary notification by mail recommending owners to keep fuel level above ? tank at all times until repair parts become available.Once the remedy kits become available, Nissan plans to send another letter to affected customers to take their vehicle to a Nissan dealer who will install an external amplifier box with jumper harness in the combination meter to bypass the electric circuit and ensure accurate fuel level indication.The bulletin was sent to dealers on December 19th, 2014 and the owner letter mailing began on December 31st, 2014. See the investigative file for copies of Nissan's dealer communication and owner letter. Based on the relatively low rate of engine stall incidents for vehicles that have been in service for 8-9 years, this investigation is closed.The closing of this investigation does not constitute a finding by NHTSA that a safety-related defect does not exist.The agency will continue to monitor complaints and other information relating to the alleged defect and take further action in the future if warranted.The following VOQ numbers are associated with the issues discussed in this closing resume:10503555, 10505390, 10513356, 10525325, 10549839, 10551187, 10552937, 10559300, 10565794, 10567557, 10568302, 10574869, 10575303, 10588121, 10588843, 10594370, 10595029, 10597201, 10598275, 10608182, 10610671, 10615104, 10615697, 10617309, 10618457, 10621549, 10622551, 10627963, 10632742, 10633833, 10637512, 10638279, 10640959, 10641050, 10643726, 10643791, 10643933, 10644085, 10649107, 10649598, 10652109, 10660231, 10661351, 10662656, 10662666.
Recorded closure: Jan 13, 2015
Find investigation PE14012Your next step
Take good questions
to the inspection.
Use these prompts with a qualified inspector. This page is research, not a diagnosis or a substitute for a hands-on inspection.