The vehicle dossier US · 2002

2002 Nissan
MAXIMAProblems & recalls

205 distinct owner reports in the NHTSA snapshot. Other components appears in 76 of them. Explore what was reported—and which official actions are on file.

Snapshot Sep 28, 2026Live NHTSA complaint API How this dossier is compiled

01 / Owner-reported evidence

What owners reported.

Categories attached to 205 distinct reports. A report can mention more than one component, so category totals can overlap.

Other components76 reports
Engine47 reports
Air bags29 reports
Electrical system22 reports
Brakes20 reports
Transmission & drivetrain14 reports
Suspension13 reports
Steering11 reports
Body & structure11 reports
Visibility9 reports
Fuel system8 reports
See original component labels
AIR BAGS21
VEHICLE SPEED CONTROL20
EXTERIOR LIGHTING:HEADLIGHTS20
ENGINE19
ENGINE AND ENGINE COOLING17
ELECTRICAL SYSTEM16
SERVICE BRAKES, HYDRAULIC:ANTILOCK/TRACTION CONTROL/ELECTRONIC LIMITED SLIP10
STEERING9
ENGINE AND ENGINE COOLING:ENGINE8
TIRES7
SEATS6
POWER TRAIN:AUTOMATIC TRANSMISSION5
AIR BAGS:FRONTAL5
POWER TRAIN5
WHEELS4
SUSPENSION:FRONT4
SERVICE BRAKES, HYDRAULIC4
EQUIPMENT:ELECTRICAL:RADIO/TAPE DECK/CD ETC.4
UNKNOWN OR OTHER4
VISIBILITY:SUN/MOON ROOF ASSEMBLY3
ENGINE AND ENGINE COOLING:EXHAUST SYSTEM3
AIR BAGS:SIDE/WINDOW3
STRUCTURE:BODY:HOOD3
STRUCTURE:BODY3
SUSPENSION3
ELECTRICAL SYSTEM:12V/24V/48V BATTERY3
FUEL SYSTEM, GASOLINE3
SEAT BELTS3
ELECTRONIC STABILITY CONTROL (ESC)3
POWER TRAIN:AUTOMATIC TRANSMISSION:CONTROL MODULE (TCM/PCM/TECM)2
SUSPENSION:FRONT:CONTROL ARM:LOWER ARM2
VISIBILITY:GLASS, SIDE/REAR2
VEHICLE SPEED CONTROL:ACCELERATOR PEDAL2
ELECTRICAL SYSTEM:IGNITION2
STRUCTURE:BODY:BUMPERS2
VISIBILITY:POWER WINDOW DEVICES AND CONTROLS2
EQUIPMENT2
SERVICE BRAKES, HYDRAULIC:FOUNDATION COMPONENTS:DISC:ROTOR2
ELECTRICAL SYSTEM:ALTERNATOR/GENERATOR/REGULATOR2
FUEL SYSTEM, OTHER2
SERVICE BRAKES2
FUEL/PROPULSION SYSTEM2
STEERING: STEERING WHEEL/HANDLE BAR1
EXTERIOR LIGHTING:BRAKE LIGHTS1
EXTERIOR LIGHTING:TAIL LIGHTS1
STEERING:HYDRAULIC POWER ASSIST SYSTEM1
VEHICLE SPEED CONTROL:LINKAGES1
FUEL SYSTEM, OTHER:DELIVERY:HOSES, LINES/PIPING, AND FITTINGS1
SERVICE BRAKES, AIR:ANTILOCK1
SERVICE BRAKES, AIR:ANTILOCK:ABS WARNING LIGHT1
SERVICE BRAKES, AIR:ANTILOCK:CONTROL UNIT/MODULE1
POWER TRAIN:DRIVELINE1
VISIBILITY:REARVIEW MIRRORS/DEVICES:EXTERIOR1
STRUCTURE:BODY:TRUNK LID1
STRUCTURE1
EQUIPMENT:ELECTRICAL:ANTI-THEFT DEVICES1
ELECTRICAL SYSTEM:HORN1
LATCHES/LOCKS/LINKAGES:HOOD:LATCH1
VISIBILITY:WINDSHIELD WIPER/WASHER1
SUSPENSION:FRONT:CONTROL ARM1
STRUCTURE:FRAME AND MEMBERS1
STRUCTURE:BODY:DOOR:HINGE AND ATTACHMENTS1
ENGINE AND ENGINE COOLING:ENGINE:GASOLINE1
SEATS:FRONT ASSEMBLY:POWER ADJUST1
SERVICE BRAKES, HYDRAULIC:ANTILOCK/TRACTION CONTROL/ELECTRONIC LIMITED SLIP:CONTROL UNIT/MODULE1
ENGINE AND ENGINE COOLING:EXHAUST SYSTEM:EMISSION CONTROL1
SERVICE BRAKES, HYDRAULIC:FOUNDATION COMPONENTS:HOSES, LINES/PIPING, AND FITTINGS1
SUSPENSION:FRONT:CONTROL ARM:LOWER BALL JOINT1
TIRES:SIDEWALL1
SUSPENSION:FRONT:HUB1
ELECTRICAL SYSTEM:WIRING1
POWER TRAIN:MANUAL TRANSMISSION1
SUSPENSION:FRONT:WHEEL BEARING1
STRUCTURE:FRAME AND MEMBERS:UNDERBODY SHIELDS1
AIR BAGS:FRONTAL:DRIVER SIDE:INFLATOR MODULE1
EXTERIOR LIGHTING1

These are reports made to NHTSA, not verified diagnoses. More reports can reflect more vehicles, more time on the road, or greater reporting activity.

The reporting timeline

When reports arrived.

Reports by year filed, not by the year a problem occurred. Showing the latest 15 years with reports.

Year filed (last two digits)Latest report: Mar 24, 2025
Mileage, where supplied

64,200 miles is the median among 128 reports with usable mileage. The middle half spans 24,650–120,000 miles.

This describes the submitted reports. It does not predict when a vehicle will fail.

02 / Official safety campaigns

9 recall campaigns on file.

A campaign can cover only certain production dates or configurations. The count does not tell you whether an individual car has an open recall.

Aug 9, 2022 Safety recallAIR BAGS:FRONTAL:PASSENGER SIDE:INFLATOR MODULECampaign 22E066000

Reported concern

Nissan North America, Inc. (Nissan) is recalling certain air bag inflator replacement service parts that may have been installed as part of a theft or collision repair. The parts include certain passenger-side air bag inflators designed to fit Infiniti 2002-2003 QX4, 2006-2010 M35 and M45; Nissan 2001-2003 Maxima, 2002-2006 Sentra, and both driver and passenger-side inflators designed to fit 2007-2012 Versa Sedan and Versa Hatchback vehicles. Please see Nissan's recall report for the specific part numbers. These replacement inflators may explode due to propellant degradation occurring after long-term exposure to high absolute humidity, temperature and temperature cycling.

Manufacturer’s stated response

Dealers will inspect and replace the inflators as necessary, free of charge. Owner notification letters are expected to be mailed September 14, 2022. Owners may contact Nissan's customer service at 1-800-867-7669.

Read campaign 22E066000 at NHTSA
Jan 9, 2020 Safety recallAIR BAGS:FRONTAL:PASSENGER SIDE:INFLATOR MODULECampaign 20V008000

Reported concern

Nissan North America, Inc. (Nissan) is recalling certain 2001-2003 Maxima, 2002-2006 Sentra, 2002-2004 Pathfinder, 2007-2011 Versa Sedan and Versa Hatchback, 2001-2004 Infiniti I30 and I35, 2002-2003 Inifiniti QX4, 2003-2008 Infiniti FX35 and FX45 and 2006-2010 M35 and M45 vehicles. The vehicles are equipped with non-desiccated, frontal passenger air bag inflators containing phase stabilized ammonium nitrate (PSAN) propellant that were used as interim remedy parts for previous Takata recalls. These inflators may explode due to propellant degradation occurring after long-term exposure to high absolute humidity, high temperatures, and high temperature cycling.

Manufacturer’s stated response

Nissan will notify owners, and dealers will replace the front passenger air bag inflators with alternate desiccated inflators, free of charge. The recall began February 12, 2020. Owners may contact Nissan customer service at 888-737-9511 or Infiniti customer service at 888-810-3715.

Read campaign 20V008000 at NHTSA
May 15, 2015 Safety recallAIR BAGSCampaign 15V287000

Reported concern

Nissan North America, Inc. (Nissan) is recalling certain model year 2001-2003 Nissan Maxima, 2002-2004 Pathfinder, 2002-2006 Sentra, 2002-2003 Infiniti QX4 and I35, 2003 FX35 and FX45, and 2001 I30 vehicles. Upon deployment of the passenger side frontal air bag, excessive internal pressure may cause the inflator to rupture.

Manufacturer’s stated response

Nissan will notify owners, and dealers will replace the passenger air bag inflator, free of charge. The recall began on June 15, 2015. Owners may contact Nissan customer service at 1-800-647-7261. Note: On December 18, 2015 Nissan informed NHTSA of an amendment of this recall to remove 2004-2005 Infiniti FX35 and FX45 vehicles.

Read campaign 15V287000 at NHTSA
May 11, 2009 Safety recallEXTERIOR LIGHTING:HEADLIGHTSCampaign 09E025000

Reported concern

DOPE, INC. IS RECALLING 42,540 COMBINATION CORNER AND BUMPER LAMP ASSEMBLIES OF VARIOUS PART NUMBERS SOLD FOR USE AS AFTERMARKET EQUIPMENT FOR VARIOUS PASSENGER VEHICLES. THESE HEADLAMPS FAIL TO CONFORM TO THE REQUIREMENTS OF FEDERAL MOTOR VEHICLE SAFETY STANDARD NO. 108, "LAMPS, REFLECTIVE DEVICES, AND ASSOCIATED EQUIPMENT." THESE LAMPS DO NOT CONTAIN THE REQUIRED AMBER SIDE REFLECTORS.

Manufacturer’s stated response

DOPE, INC. WILL NOTIFY OWNERS AND OFFER A FULL REFUND FOR THE NONCOMPLIANT COMBINATION LAMPS. THE SAFETY RECALL BEGAN ON JULY 28, 2009. OWNERS MAY CONTACT DOPE, INC. AT 1-626-272-1798.

Read campaign 09E025000 at NHTSA
Apr 7, 2009 Safety recallEXTERIOR LIGHTINGCampaign 09E012000

Reported concern

SABERSPORT IS RECALLING 16,270 COMBINATION CORNER AND BUMPER LAMP ASSEMBLIES OF VARIOUS PART NUMBERS SOLD FOR USE AS AFTERMARKET EQUIPMENT FOR VARIOUS PASSENGER VEHICLES. THESE HEADLAMPS FAIL TO CONFORM TO THE REQUIREMENTS OF FEDERAL MOTOR VEHICLE SAFETY STANDARD NO. 108, "LAMPS, REFLECTIVE DEVICES, AND ASSOCIATED EQUIPMENT." THESE LAMPS DO NOT CONTAIN THE REQUIRED AMBER SIDE REFLECTORS.

Manufacturer’s stated response

SABERSPORT WILL NOTIFY OWNERS AND OFFER A FULL REFUND FOR THE NONCOMPLIANT COMBINATION LAMPS. THE SAFETY RECALL BEGAN ON MAY 11, 2009. OWNERS MAY CONTACT SABERSPORT AT 1-909-598-7589.

Read campaign 09E012000 at NHTSA
Nov 17, 2003 Safety recallENGINE AND ENGINE COOLINGCampaign 03V455000

Reported concern

ON CERTAIN PASSENGER VEHICLES, THE CIRCUIT BOARD FOR THE CRANK POSITION SENSOR OR CAM POSITION SENSOR MAY HAVE AN IMPROPER SOLDER JOINT DUE TO SOLDER DEFORMATION CAUSED BY HEAT STRESS ACCELERATED BY THE EXISTENCE OF FLUX RESIDUE DURING THE SOLDERING PROCESS.

Manufacturer’s stated response

DEALERS WILL REPLACE THE CRANK POSITION SENSORS. CAMSHAFT POSITION SENSOR(S), AND IN SOME CASES, THE VARIABLE TIMING CONTROL SENSOR(S). VEHICLES INVOLVED IN A PREVIOUS RECALL CAMPAIGN, 01V357, ARE ALSO INCLUDED IN THIS NEW CAMPAIGN. THE REPLACEMENT SENSORS USED IN THAT CAMPAIGN ARE ALSO AFFECTED. OWNER NOTIFICATION BEGAN ON DECEMBER 22, 2003. OWNERS SHOULD CONTACT NISSAN AT 1-800-647-7261 OR INFINITI AT 1-800-662-6200.

Manufacturer campaign: R3021/R3022

Read campaign 03V455000 at NHTSA
May 30, 2002 Safety recallSUSPENSION:FRONT:CONTROL ARM:LOWER ARMCampaign 02V146000

Reported concern

ON CERTAIN PASSENGER VEHICLES, THE PIN AT THE END OF THE FRONT SUSPENSION TRANSVERSE LINK (LOWER CONTROL ARM) COULD BREAK WHERE IT IS MOUNTED TO THE FRAME.

Manufacturer’s stated response

DEALERS WILL REPLACE THE TRANSVERSE LINKS ON THE LEFT AND RIGHT SIDES WITH NEW ONES. OWNER NOTIFICATION BEGAN JULY 29, 2002. OWNERS WHO TAKE THEIR VEHICLES TO AN AUTHORIZED DEALER ON AN AGREED UPON SERVICE DATE AND DO NOT RECEIVE THE FREE REMEDY WITHIN A REASONABLE TIME SHOULD CONTACT NISSAN AT 1-800-647-7261 OR INFINITI AT 1-800-662-6200.

Read campaign 02V146000 at NHTSA
Feb 12, 2002 Safety recallVEHICLE SPEED CONTROLCampaign 02V043000

Reported concern

ON CERTAIN PASSENGER VEHICLES EQUIPPED WITH AN ELECTRONIC THROTTLE CONTROL SYSTEM, THE STOPPER FOR THE ACCELERATOR PEDAL WILL PREVENT EXCESSIVE MOVEMENT OF THE ACCELERATOR POSITION SENSOR. IF THE DRIVER APPLIES OVERLY EXCESSIVE FORCE TO THE ACCELERATOR PEDAL WHILE AT THE SAME TIME PUSHING IT TO THE RIGHT, THE PEDAL CAN "OVER TRAVEL" DUE TO THE DESIGN OF THE PEDAL STOPPER.

Manufacturer’s stated response

DEALERS WILL INSTALL A NEW ACCELERATOR PEDAL STOPPER. OWNER NOTIFICATION BEGAN MARCH 11, 2002. OWNERS WHO TAKE THEIR VEHICLES TO AN AUTHORIZED DEALER ON AN AGREED UPON SERVICE DATE AND DO NOT RECEIVE THE FREE REMEDY WITHIN A REASONABLE TIME SHOULD CONTACT NISSAN AT 1-800-647-7261 OR INFINITI AT 800-662-6200.

Read campaign 02V043000 at NHTSA
Jan 11, 2002 Safety recallPOWER TRAINCampaign 02V010000

Reported concern

ON CERTAIN PASSENGER VEHICLES EQUIPPED WITH A TRACTION CONTROL SYSTEM, THE ODOMETER IN THE SUBJECT VEHICLES REGISTERS DISTANCE IN KILOMETERS INSTEAD OF MILES AS IS SPECIFIED IN THE DESIGN. THE ODOMETER DOES NOT HAVE A LABEL THAT INDICATES "KILOMETERS" OR "KM" AS REQUIRED BY FMVSS NO. 101, "CONTROLS AND DISPLAYS."

Manufacturer’s stated response

DEALERS WILL INSPECT THE ODOMETER TO DETERMINE IF IT IS CORRECT AND, IF NOT, WILL REPLACE THE SPEEDOMETER/ODOMETER ASSEMBLY. OWNER NOTIFICATION BEGAN DECEMBER 12, 2001. OWNERS WHO TAKE THEIR VEHICLES TO AN AUTHORIZED DEALER ON AN AGREED UPON SERVICE DATE AND DO NOT RECEIVE THE FREE REMEDY WITHIN A REASONABLE TIME SHOULD CONTACT NISSAN AT 1-800-647-7261.

Read campaign 02V010000 at NHTSA
Check this car’s VIN at NHTSA

03 / The manufacturer’s record

Instructions. Updates. Responses.

82 distinct communications list this model-year. Showing the latest 12. A matching model-year does not establish that every engine, trim or reported symptom is covered.

Apr 13, 2026 Service Bulletin/Repair InstructionsNTB09-131CCERTIFICATION LABEL AND VIN PLATE REPLACEMENT SERVICE INFORMATION Because of collision damage or other vehicle repair, a replacement “Certification Label” or “VIN Plate/Label” may be needed. HINT: Certification Label = FMVSS (F…NHTSA ID 11031705

CERTIFICATION LABEL AND VIN PLATE REPLACEMENT SERVICE INFORMATION Because of collision damage or other vehicle repair, a replacement “Certification Label” or “VIN Plate/Label” may be needed. HINT: Certification Label = FMVSS (Federal Motor Vehicle Safety Standards) label. These items may be available from Nissan by request if certain criteria are met. This bulletin lists the criteria and provides an application form for such replacements. · The “VIN Plate/Label” (metal plate or vinyl label) is attached to the instrument panel or body on the driver side at the base of the windshield (see Figure 1). · The “Certification Label” (vinyl adhesive label) is located on the lower area of the driver side B-Pillar (see Figure 1).

Components: STRUCTURE:BODY. Confirm detailed applicability in the original document.

Source record 11031705 at NHTSA
Apr 13, 2026 Service Bulletin/Repair InstructionsNTB09-131CCERTIFICATION LABEL AND VIN PLATE REPLACEMENT SERVICE INFORMATION Because of collision damage or other vehicle repair, a replacement “Certification Label” or “VIN Plate/Label” may be needed. HINT: Certification Label = FMVSS (F…NHTSA ID 11031704

CERTIFICATION LABEL AND VIN PLATE REPLACEMENT SERVICE INFORMATION Because of collision damage or other vehicle repair, a replacement “Certification Label” or “VIN Plate/Label” may be needed. HINT: Certification Label = FMVSS (Federal Motor Vehicle Safety Standards) label. These items may be available from Nissan by request if certain criteria are met. This bulletin lists the criteria and provides an application form for such replacements. · The “VIN Plate/Label” (metal plate or vinyl label) is attached to the instrument panel or body on the driver side at the base of the windshield (see Figure 1). · The “Certification Label” (vinyl adhesive label) is located on the lower area of the driver side B-Pillar (see Figure 1).

Components: STRUCTURE:BODY. Confirm detailed applicability in the original document.

Source record 11031704 at NHTSA
May 21, 2024 Service Bulletin/Repair InstructionsNTB13-107GVEHICLE KEY NOT DETECTED / AUTHENTICATED, ENGINE WILL NOT START This bulletin has been amended. See AMENDMENT HISTORY on the last page. Please discard previous versions of this bulletin.NHTSA ID 11004962

VEHICLE KEY NOT DETECTED / AUTHENTICATED, ENGINE WILL NOT START This bulletin has been amended. See AMENDMENT HISTORY on the last page. Please discard previous versions of this bulletin.

Components: ELECTRICAL SYSTEM. Confirm detailed applicability in the original document.

Source record 11004962 at NHTSA
Apr 30, 2024 Service Bulletin/Repair InstructionsNTB17-019HWINDOW GLASS WARRANTY INFORMATION This bulletin has been amended. See AMENDMENT HISTORY on the last page. Please discard previous versions of this bulletin.NHTSA ID 11001201

WINDOW GLASS WARRANTY INFORMATION This bulletin has been amended. See AMENDMENT HISTORY on the last page. Please discard previous versions of this bulletin.

Components: VISIBILITY/WIPER. Confirm detailed applicability in the original document.

Source record 11001201 at NHTSA
Apr 30, 2024 Service Bulletin/Repair InstructionsNTB13-028IREMOVING FOREIGN MATERIAL FROM THE WINDOW GLASS This bulletin has been amended. See AMENDMENT HISTORY on the last page. Please discard previous versions of this bulletin.NHTSA ID 11001194

REMOVING FOREIGN MATERIAL FROM THE WINDOW GLASS This bulletin has been amended. See AMENDMENT HISTORY on the last page. Please discard previous versions of this bulletin.

Components: VISIBILITY/WIPER. Confirm detailed applicability in the original document.

Source record 11001194 at NHTSA
Apr 30, 2024 Service Bulletin/Repair InstructionsNTB09-081KWINDSHIELD CRACKING This bulletin has been amended. See AMENDMENT HISTORY on the last page. Please discard previous versions of this bulletin.NHTSA ID 11001191

WINDSHIELD CRACKING This bulletin has been amended. See AMENDMENT HISTORY on the last page. Please discard previous versions of this bulletin.

Components: VISIBILITY/WIPER. Confirm detailed applicability in the original document.

Source record 11001191 at NHTSA
Sep 21, 2023 Service Bulletin/Repair InstructionsNTB08-097LDIAGNOSIS OF VEHICLE PULL (DRIFT) AND/OR STEERING WHEEL OFF-CENTER This bulletin has been amended. See AMENDMENT HISTORY on the last page. Please discard previous versions of this bulletin.NHTSA ID 10243708

DIAGNOSIS OF VEHICLE PULL (DRIFT) AND/OR STEERING WHEEL OFF-CENTER This bulletin has been amended. See AMENDMENT HISTORY on the last page. Please discard previous versions of this bulletin.

Components: STEERING. Confirm detailed applicability in the original document.

Source record 10243708 at NHTSA
Jun 16, 2023 Service Bulletin/Repair InstructionsNTB23-053SILICONE-BASED LUBRICANT OR GREASE CAN DAMAGE ELECTRICAL COMPONENTS SERVICE INFORMATION Do not apply Silicone-based lubricants or grease to, or around, any interior electrical components. To avoid the risk of death or severe pe…NHTSA ID 10239062

SILICONE-BASED LUBRICANT OR GREASE CAN DAMAGE ELECTRICAL COMPONENTS SERVICE INFORMATION Do not apply Silicone-based lubricants or grease to, or around, any interior electrical components. To avoid the risk of death or severe personal injury, do not directly spray Silicone-based lubricant or grease, or inadvertently overspray Silicone-based lubricant or grease onto any interior electrical components. These types of lubricants can be detrimental to the proper operation of electrical components.

Components: ELECTRICAL SYSTEM. Confirm detailed applicability in the original document.

Source record 10239062 at NHTSA
Jun 16, 2023 Service Bulletin/Repair InstructionsNTB23-04912 VOLT BATTERY TESTING FOR IN-SERVICE VEHICLES SERVICE INFORMATION The following Service Information lists NNA procedural recommendations for establishing good connections while performing 12V battery testing. These recommenda…NHTSA ID 10239060

12 VOLT BATTERY TESTING FOR IN-SERVICE VEHICLES SERVICE INFORMATION The following Service Information lists NNA procedural recommendations for establishing good connections while performing 12V battery testing. These recommendations are expected to promote uniformity during the connection process, therefore reducing the number of incorrect “Test with DCA” and “Replace” results. HINT: If 12 volt batteries are allowed to discharge for a prolonged period of time, battery life may be drastically reduced. This condition may lead to premature battery replacement and customer dissatisfaction. IMPORTANT:  CPX-900 is now an accepted testing tool to use along with or in place of the DSS-5000  CPX-900 operating instructions are found at: https://nissancpx900.midtronics.com/  DSS-5000 operating instructions are found at: https://nissandss5000.midtronics.com/  DCA-8000 is now a required testing tool to be used for all warranty replacement decisions. The DCA-8000 is also a more efficient charger than previously available, and will charge any available 12 volt lead acid battery safely and accurately as long as all precautions and inputs are made correctly. The DCA-8000 operating instructions are found at: https://nissandca8000.midtronics.com/

Components: ELECTRICAL SYSTEM. Confirm detailed applicability in the original document.

Source record 10239060 at NHTSA
Apr 27, 2023 Service Bulletin/Repair InstructionsNTB13-107FVEHICLE KEY NOT DETECTED / AUTHENTICATED, ENGINE WILL NOT START This bulletin has been amended. See AMENDMENT HISTORY on the last page. Please discard previous versions of this bulletin.NHTSA ID 10235707

VEHICLE KEY NOT DETECTED / AUTHENTICATED, ENGINE WILL NOT START This bulletin has been amended. See AMENDMENT HISTORY on the last page. Please discard previous versions of this bulletin.

Components: ELECTRICAL SYSTEM. Confirm detailed applicability in the original document.

Source record 10235707 at NHTSA
Apr 17, 2023 Service Bulletin/Repair InstructionsNTB16-003CINTELLIGENT KEY REPLACEMENT OR SWAPPING BETWEEN VEHICLES This bulletin has been amended. See AMENDMENT HISTORY on the last page. Discard all previous versions of this bulletin.NHTSA ID 10235710

INTELLIGENT KEY REPLACEMENT OR SWAPPING BETWEEN VEHICLES This bulletin has been amended. See AMENDMENT HISTORY on the last page. Discard all previous versions of this bulletin.

Components: ELECTRICAL SYSTEM. Confirm detailed applicability in the original document.

Source record 10235710 at NHTSA
Feb 27, 2023 Service Bulletin/Repair InstructionsNTB13-028HREMOVING FOREIGN MATERIAL FROM THE WINDOW GLASS This bulletin has been amended. See AMENDMENT HISTORY on the last page. Please discard previous versions of this bulletin.NHTSA ID 10232658

REMOVING FOREIGN MATERIAL FROM THE WINDOW GLASS This bulletin has been amended. See AMENDMENT HISTORY on the last page. Please discard previous versions of this bulletin.

Components: STRUCTURE · VISIBILITY. Confirm detailed applicability in the original document.

Source record 10232658 at NHTSA
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Records below contain the NHTSA bulk summary unless a document-reviewed explainer is linked. A service bulletin is not a safety recall or a promise of a free repair. Records may be revised or superseded; verify the current document with the manufacturer.

04 / Agency investigations

Official inquiries.

An investigation is an inquiry into a potential concern. Its presence does not establish a defect, and a closed case does not certify a car’s condition.

Opened Sep 17, 2021 No close date recordedDesiccated Air Bag Inflator RuptureEA21002

From 2000 through 2017, Takata produced millions of air bag inflators using two types of phase-stabilized ammonium nitrate ("PSAN") propellant -- propellant 2004 and propellant 2004L. After prolonged exposure to high temperature cycles and humidity, inflators using propellant 2004 can degrade, causing the propellant to burn too quickly when ignited. The rapid burning can cause the inflator to rupture during deployment, potentially causing serious or even fatal injury to vehicle occupants. See 2016 Blomquist Report at www.nhtsa.gov/sites/nhtsa.gov/files/documents/expert_report-hrblomquist.pdf.Consequently, all frontal inflators using propellant 2004 that do not contain a "desiccant" (a substance that traps and holds moisture) in US vehicles are under recall. These "non-desiccated" inflators either have been or are required to be replaced.In some cases, the remedy part for these recalled inflators was, or will be, an inflator using either propellant 2004 or 2004L that does contain a desiccant. None of these "desiccated" remedy parts (which were installed in older model year vehicles) are currently under recall for a degradation concern. Certain subsets of desiccated PSAN inflators using propellant 2004 for use as original equipment, however, have been recalled for a degradation concern. All Takata inflators produced with propellant 2004L contain desiccant, and none of these desiccated inflators using propellant 2004L are under recall for a degradation concern. There have been no reported field ruptures in any non-recalled desiccated PSAN inflators.It is understood that desiccants fully saturate at some threshold, at which point any additional moisture will not be captured. This means the degradation process observed in non-desiccated inflators using propellant 2004 may also occur in non-recalled desiccated inflators using propellant 2004, assuming additional moisture enters the inflator and high temperature cycling occurs. Based on available information, desiccant saturation can occur within the first five years in the worst environments, and the time required for full saturation is affected by multiple factors. While no present safety risk has been identified, further work is needed to evaluate the future risk of non-recalled desiccated inflators using propellant 2004.Three entities -- Takata (now known as TK Global), the Independent Testing Coalition, and Exponent -- have been studying the long-term behavior of Takata desiccated PSAN inflators using propellant 2004L (as well as 2004) in the presence of moisture and temperature cycling. The research efforts, which include development of predictive modeling techniques and field sample analysis, are ongoing. To date, none of the researchers have identified field evidence showing that propellant 2004L is undergoing a degradation process that leads to aggressive deployment and potential rupture. However, the time in service of such inflators remains short compared to that of the inflators using propellant 2004. Further study is needed to assess the long-term safety of desiccated inflators using propellant 2004L.The Office of Defects Investigation is opening this investigation to examine whether a safety defect related to propellant degradation exists in non-recalled desiccated PSAN frontal inflators manufactured by Takata. This investigation will require extensive information on Takata production processes and surveys of inflators in the field. Lists of recall actions that may have used desiccated PSAN inflators as remedy parts, as well as the makes and models originally manufactured with them, is available with the downloadable version of this document (see nhtsa.gov/recalls?nhtsaId=EA21002 -- note this information is subject to change/revision as the investigation proceeds). This investigation does not supersede EA15-001, which remains open.

Find investigation EA21002

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