The vehicle dossier US · 2012
2012 Nissan
LEAFProblems & recalls
57 distinct owner reports in the NHTSA snapshot. Brakes appears in 22 of them. Explore what was reported—and which official actions are on file.
01 / Owner-reported evidence
What owners reported.
Categories attached to 57 distinct reports. A report can mention more than one component, so category totals can overlap.
See original component labels
These are reports made to NHTSA, not verified diagnoses. More reports can reflect more vehicles, more time on the road, or greater reporting activity.
The reporting timeline
When reports arrived.
Reports by year filed, not by the year a problem occurred. Showing the latest 15 years with reports.
13,920 miles is the median among 42 reports with usable mileage. The middle half spans 6,000–26,000 miles.
This describes the submitted reports. It does not predict when a vehicle will fail.
02 / Official safety campaigns
0 recall campaigns on file.
A campaign can cover only certain production dates or configurations. The count does not tell you whether an individual car has an open recall.
03 / The manufacturer’s record
Instructions. Updates. Responses.
129 distinct communications list this model-year. Showing the latest 12. A matching model-year does not establish that every engine, trim or reported symptom is covered.
NTB09-131CCERTIFICATION LABEL AND VIN PLATE REPLACEMENT SERVICE INFORMATION Because of collision damage or other vehicle repair, a replacement “Certification Label” or “VIN Plate/Label” may be needed. HINT: Certification Label = FMVSS (F…NHTSA ID 11031705
CERTIFICATION LABEL AND VIN PLATE REPLACEMENT SERVICE INFORMATION Because of collision damage or other vehicle repair, a replacement “Certification Label” or “VIN Plate/Label” may be needed. HINT: Certification Label = FMVSS (Federal Motor Vehicle Safety Standards) label. These items may be available from Nissan by request if certain criteria are met. This bulletin lists the criteria and provides an application form for such replacements. · The “VIN Plate/Label” (metal plate or vinyl label) is attached to the instrument panel or body on the driver side at the base of the windshield (see Figure 1). · The “Certification Label” (vinyl adhesive label) is located on the lower area of the driver side B-Pillar (see Figure 1).
Components: STRUCTURE:BODY. Confirm detailed applicability in the original document.
Source record 11031705 at NHTSANTB09-131CCERTIFICATION LABEL AND VIN PLATE REPLACEMENT SERVICE INFORMATION Because of collision damage or other vehicle repair, a replacement “Certification Label” or “VIN Plate/Label” may be needed. HINT: Certification Label = FMVSS (F…NHTSA ID 11031704
CERTIFICATION LABEL AND VIN PLATE REPLACEMENT SERVICE INFORMATION Because of collision damage or other vehicle repair, a replacement “Certification Label” or “VIN Plate/Label” may be needed. HINT: Certification Label = FMVSS (Federal Motor Vehicle Safety Standards) label. These items may be available from Nissan by request if certain criteria are met. This bulletin lists the criteria and provides an application form for such replacements. · The “VIN Plate/Label” (metal plate or vinyl label) is attached to the instrument panel or body on the driver side at the base of the windshield (see Figure 1). · The “Certification Label” (vinyl adhesive label) is located on the lower area of the driver side B-Pillar (see Figure 1).
Components: STRUCTURE:BODY. Confirm detailed applicability in the original document.
Source record 11031704 at NHTSANTB19-071DDTC B00A0-00 STORED This bulletin has been amended. See AMENDMENT HISTORY on the last page. Please discard previous versions of this bulletin. IF YOU CONFIRM DTC B00A0-00 (OCCUPANT DETECTION SENSOR UNIT) is stored, AND OCS zero…NHTSA ID 11009068
DTC B00A0-00 STORED This bulletin has been amended. See AMENDMENT HISTORY on the last page. Please discard previous versions of this bulletin. IF YOU CONFIRM DTC B00A0-00 (OCCUPANT DETECTION SENSOR UNIT) is stored, AND OCS zero point reset cannot be performed, (continued on the next page)
Components: AIR BAGS. Confirm detailed applicability in the original document.
Source record 11009068 at NHTSANTB13-107GVEHICLE KEY NOT DETECTED / AUTHENTICATED, ENGINE WILL NOT START This bulletin has been amended. See AMENDMENT HISTORY on the last page. Please discard previous versions of this bulletin.NHTSA ID 11004962
VEHICLE KEY NOT DETECTED / AUTHENTICATED, ENGINE WILL NOT START This bulletin has been amended. See AMENDMENT HISTORY on the last page. Please discard previous versions of this bulletin.
Components: ELECTRICAL SYSTEM. Confirm detailed applicability in the original document.
Source record 11004962 at NHTSANTB13-027DCAN COMMUNICATION – NETWORK DIAGNOSTIC FLOW CHART This bulletin has been amended. See AMENDMENT HISTORY on the last page. Please discard previous versions of this bulletin.NHTSA ID 11004961
CAN COMMUNICATION – NETWORK DIAGNOSTIC FLOW CHART This bulletin has been amended. See AMENDMENT HISTORY on the last page. Please discard previous versions of this bulletin.
Components: ELECTRICAL SYSTEM. Confirm detailed applicability in the original document.
Source record 11004961 at NHTSANTB10-066CCAN COMMUNICATION CODES – DIAGNOSTIC TIPS AND GUIDELINES This bulletin has been amended. See AMENDMENT HISTORY on the last page. Please discard previous versions of this bulletin.NHTSA ID 11004960
CAN COMMUNICATION CODES – DIAGNOSTIC TIPS AND GUIDELINES This bulletin has been amended. See AMENDMENT HISTORY on the last page. Please discard previous versions of this bulletin.
Components: ELECTRICAL SYSTEM. Confirm detailed applicability in the original document.
Source record 11004960 at NHTSANTB17-019HWINDOW GLASS WARRANTY INFORMATION This bulletin has been amended. See AMENDMENT HISTORY on the last page. Please discard previous versions of this bulletin.NHTSA ID 11001201
WINDOW GLASS WARRANTY INFORMATION This bulletin has been amended. See AMENDMENT HISTORY on the last page. Please discard previous versions of this bulletin.
Components: VISIBILITY/WIPER. Confirm detailed applicability in the original document.
Source record 11001201 at NHTSANTB13-028IREMOVING FOREIGN MATERIAL FROM THE WINDOW GLASS This bulletin has been amended. See AMENDMENT HISTORY on the last page. Please discard previous versions of this bulletin.NHTSA ID 11001194
REMOVING FOREIGN MATERIAL FROM THE WINDOW GLASS This bulletin has been amended. See AMENDMENT HISTORY on the last page. Please discard previous versions of this bulletin.
Components: VISIBILITY/WIPER. Confirm detailed applicability in the original document.
Source record 11001194 at NHTSANTB09-081KWINDSHIELD CRACKING This bulletin has been amended. See AMENDMENT HISTORY on the last page. Please discard previous versions of this bulletin.NHTSA ID 11001191
WINDSHIELD CRACKING This bulletin has been amended. See AMENDMENT HISTORY on the last page. Please discard previous versions of this bulletin.
Components: VISIBILITY/WIPER. Confirm detailed applicability in the original document.
Source record 11001191 at NHTSANTB08-097LDIAGNOSIS OF VEHICLE PULL (DRIFT) AND/OR STEERING WHEEL OFF-CENTER This bulletin has been amended. See AMENDMENT HISTORY on the last page. Please discard previous versions of this bulletin.NHTSA ID 10243708
DIAGNOSIS OF VEHICLE PULL (DRIFT) AND/OR STEERING WHEEL OFF-CENTER This bulletin has been amended. See AMENDMENT HISTORY on the last page. Please discard previous versions of this bulletin.
Components: STEERING. Confirm detailed applicability in the original document.
Source record 10243708 at NHTSANTB11-088DAV CONTROL UNIT EXCHANGE AND MAP SD CARD REPLACEMENT 8This bulletin has been amended. See AMENDMENT HISTORY on the last page. Please discard previous versions of this bulletin.NHTSA ID 10242055
AV CONTROL UNIT EXCHANGE AND MAP SD CARD REPLACEMENT 8This bulletin has been amended. See AMENDMENT HISTORY on the last page. Please discard previous versions of this bulletin.
Components: ELECTRICAL SYSTEM · EQUIPMENT:ELECTRICAL:INFOTAINMENT. Confirm detailed applicability in the original document.
Source record 10242055 at NHTSANTB23-053SILICONE-BASED LUBRICANT OR GREASE CAN DAMAGE ELECTRICAL COMPONENTS SERVICE INFORMATION Do not apply Silicone-based lubricants or grease to, or around, any interior electrical components. To avoid the risk of death or severe pe…NHTSA ID 10239062
SILICONE-BASED LUBRICANT OR GREASE CAN DAMAGE ELECTRICAL COMPONENTS SERVICE INFORMATION Do not apply Silicone-based lubricants or grease to, or around, any interior electrical components. To avoid the risk of death or severe personal injury, do not directly spray Silicone-based lubricant or grease, or inadvertently overspray Silicone-based lubricant or grease onto any interior electrical components. These types of lubricants can be detrimental to the proper operation of electrical components.
Components: ELECTRICAL SYSTEM. Confirm detailed applicability in the original document.
Source record 10239062 at NHTSARecords below contain the NHTSA bulk summary unless a document-reviewed explainer is linked. A service bulletin is not a safety recall or a promise of a free repair. Records may be revised or superseded; verify the current document with the manufacturer.
04 / Agency investigations
Official inquiries.
An investigation is an inquiry into a potential concern. Its presence does not establish a defect, and a closed case does not certify a car’s condition.
Pedestrian alert soundsDP22005
NHTSA received a petition on or about July 18, 2022, requesting that Federal Motor Vehicle Safety Standard (FMVSS) 141 be applied to all electric and hybrid vehicles operating in the United States. The petition can be reviewed at NHTSA.gov under ODI Number 11486072. FMVSS 141 establishes performance requirements for pedestrian alert sounds for motor vehicles. The standard applies to hybrid and electric vehicles that have a gross vehicle weight rating of 4,536 KG or less or are defined as low-speed vehicles. The standard became fully applicable to all such vehicles manufactured on or after March 1, 2021.On January 27, 2023, NHTSA opened Defect Petition (DP) 22-005 to evaluate the subject matter described in the petition. On June 24, 2023 and as supplemented on June 25, 2023, the petitioner notified NHTSA he was withdrawing his petition. The petitioner indicated that, based on his review of data, there is no justification for asserting potential benefits that could be derived from actions sought by my petition. Based on the petitioner's withdrawal, DP22-005 is closed. Closure of this DP does not represent a determination by NHTSA regarding the subject matter of the petition.
Recorded closure: Aug 7, 2023
Campaign reference in the source: 22V063000
Find investigation DP22005Front Occupant Classification System MatPE19015
Preliminary Evaluation (PE) 19-015 was opened as a result of Defect Petition (DP) 19-002 which alleged that model year (MY) 2011 and 2012 Nissan Leaf were affected by the same defect addressed in an earlier recall, NHTSA Safety Recall 16V-244, but were not included in the scope of that recall.NHTSA 16V-244 involved a defect in the Occupant Classification System, a system intended to suppress deployment of the passenger's frontal air bag under certain specific conditions. Although the DP19-002 analysis determined the allegation that earlier MY Leaf vehicles should have been included in 16V-244 was not founded, the Office of Defects Investigation nonetheless granted the petition and commenced this investigation into the 2011 and 2012 Leaf since OCS failures were reportedly occurring in these vehicles. Further details on DP19-002 can be found at NHTSA.gov.On October 25, 2019, ODI sent an information request letter to Nissan North America (Nissan) requesting pertinent information on the subject 2011 and 2012 Leaf. Nissan provided its response on December 13, 2019. ODI has reviewed the information Nissan provided as well as new reports submitted to NHTSA's Vehicle Owner Questionnaire database. Based on review of all available information, and at this time, ODI has identified evidence supporting that a total of 76 subject vehicles likely experienced a failure of the subject passenger seat OCS mat. The count represents an incidence rate of about 0.4% on subject vehicles that average 8 to 9 years in service.Consistent with Nissan's explanation of how the subject OCS was intended to function, ODI's review of the reports indicates that when an OCS mat failure occurs, two different warning indicators appear on the instrument panel. The warnings provide clear and unambiguous notice to occupants that an OCS problem has been detected, and the owner's manual provides further information regarding the meaning and consequences of the detected failure, as well as advice to seek service. Additionally the OCS will store a diagnostic trouble code to aid service technician diagnosis, and the occupant warnings remain present until the underlying failure has been corrected.In its responses to ODI, Nissan also provided its assessment of the alleged defect in the subject vehicles, stating that it does not believe that an unreasonable risk to safety exists. Nissan states that its assessment of failed OCS mats recently collected from the field showed that external factors (e.g., damage from foreign objects) were responsible for the failures, rather than a design or manufacturing defect. Nissan also cited clear visual warnings and low incidence rates occurring in comparatively older vehicles as factors in its determination that a recall was not warranted. Lastly Nissan noted that most of the complaints received for this issue involved a high customer expense for the cost of repair for the OCS system, which is consistent with ODI's observations. Nissan is apparently considering a reduction in repair part cost as a means to address the customer satisfaction aspect of these complaints.Based on the analysis conducted, this investigation will be closed. The closing of this investigation does not constitute a finding by NHTSA that a safety-related defect does not exist. NHTSA reserves the right take additional actions if warranted by future circumstances.The 20 ODI numbers cited above can be reviewed at NHTSA.gov under the following identification (ODI) numbers:11176324, 11193091, 11286687, 11290303, 11152569, 11207486, 11180021(duplicate of 11103556), 11103556, 11196006, 11287002, 11101830, 11193208, 11256669, 11172159, 11282156, 11102456, 11123812,
Recorded closure: Jun 1, 2020
Find investigation PE19015Front Occupant Classification System MatDP19002
A defect petition (see DP19-002) was received July 23, 2019 alleging that the occupant classification system (OCS) sensor (mat) in model year (MY) 2011 Nissan Leaf vehicles is defective and affects the proper deployment of the passenger front air bag. The petitioner provided a list of potentially related NHTSA reports and noted a Nissan recall involving later MY Leaf vehicles with OCS defect. NHTSA is granting the petition and opening a preliminary evaluation in response, please see PE19-015.Since receiving the defect petition, the Office of Defects Investigation (ODI) has determined that the MY 2011 and 2012 Leaf share a common OCS design, both using the same sensor mat for passenger presence sensing. Starting in MY 2013, Leaf OCS was changed to a design using a different sensing system, one that did not use the mat present in prior model year, Nissan Leaf. While MY 2013-2016 Leaf vehicles were recalled for an OCS defect under recall 16V-244, a recall influenced by ODI investigation EA15-004, earlier MY Leaf vehicles were not included because they were not affected by the particular defect involved in that recall.ODI identified and reviewed 13 vehicle owner questionnaire (VOQ) reports in its database, one of which is a duplicate, involving MY 2011 and 2012 Leaf vehicles that allege a problem with the OCS. The VOQs indicate that an OCS warning light illuminated at which point the vehicle was diagnosed and it was determined the sensor mat was the cause of the OCS problem. Most of the VOQs also noted the high cost of repair, which apparently involves replacement of the passenger front seat, according to complainants. None of the VOQs allege a problem with the performance of the passenger air bag, an injury, or a fatality due to the failure of the OCS.During the evaluation of this petition, ODI did not request information from Nissan regarding the complaint data in its possession, and accordingly the manufacturer complaint counts shown above are marked as not applicable. ODI will request this information during the upcoming investigation.The ODI reports cited above can be reviewed at NHTSA.gov under the following identification (VOQ) numbers: 11234415, 11207486, 11196006, 11193208, 11180021, 11176324, 11172159, 11152569, 11123812, 11103556 (duplicate of 11180021), 11102456, 11101830, 11052546.
Recorded closure: Oct 16, 2019
Find investigation DP19002Your next step
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