The vehicle dossier US · 2004

2004 MINI
COOPER SProblems & recalls

247 distinct owner reports in the NHTSA snapshot. Steering appears in 210 of them. Explore what was reported—and which official actions are on file.

Snapshot Sep 28, 2026Live NHTSA complaint API How this dossier is compiled

01 / Owner-reported evidence

What owners reported.

Categories attached to 247 distinct reports. A report can mention more than one component, so category totals can overlap.

Steering210 reports
Electrical system19 reports
Other components14 reports
Visibility12 reports
Air bags8 reports
Engine5 reports
Transmission & drivetrain2 reports
Fuel system2 reports
Brakes1 reports
See original component labels
STEERING202
ELECTRICAL SYSTEM18
VISIBILITY:WINDSHIELD8
AIR BAGS8
STEERING:HYDRAULIC POWER ASSIST:PUMP6
STEERING:ELECTRIC POWER ASSIST SYSTEM4
STEERING:HYDRAULIC POWER ASSIST SYSTEM3
VISIBILITY:POWER WINDOW DEVICES AND CONTROLS3
ENGINE AND ENGINE COOLING3
WHEELS:LUGS/NUTS/BOLTS/STUDS2
SEAT BELTS2
LATCHES/LOCKS/LINKAGES2
SEATS2
TIRES2
ENGINE2
ELECTRONIC STABILITY CONTROL (ESC)2
ELECTRICAL SYSTEM:WIRING:FUSES AND CIRCUIT BREAKERS1
SERVICE BRAKES, HYDRAULIC:ANTILOCK/TRACTION CONTROL/ELECTRONIC LIMITED SLIP:ABS WARNING LIGHT1
POWER TRAIN:MANUAL TRANSMISSION1
POWER TRAIN1
FUEL SYSTEM, GASOLINE:DELIVERY:FUEL PUMP1
SEATS:FRONT ASSEMBLY:SEAT HEATER/COOLER1
UNKNOWN OR OTHER1
FUEL/PROPULSION SYSTEM1
SEAT BELTS:FRONT:BUCKLE ASSEMBLY1
VISIBILITY:GLASS, SIDE/REAR1

These are reports made to NHTSA, not verified diagnoses. More reports can reflect more vehicles, more time on the road, or greater reporting activity.

The reporting timeline

When reports arrived.

Reports by year filed, not by the year a problem occurred. Showing the latest 15 years with reports.

Year filed (last two digits)Latest report: Jul 20, 2020
Mileage, where supplied

74,000 miles is the median among 231 reports with usable mileage. The middle half spans 55,000–98,000 miles.

This describes the submitted reports. It does not predict when a vehicle will fail.

02 / Official safety campaigns

2 recall campaigns on file.

A campaign can cover only certain production dates or configurations. The count does not tell you whether an individual car has an open recall.

Oct 15, 2015 Safety recallSTEERING:ELECTRIC POWER ASSIST SYSTEMCampaign 15V660000

Reported concern

BMW of North America, LLC (BMW) is recalling certain model year 2002-2005 MINI Cooper and Cooper S vehicles and 2005 Cooper and Cooper S Convertible vehicles. The affected vehicles may experience temporary or permanent loss of the electro-hydraulic steering assistance.

Manufacturer’s stated response

MINI will notify owners, and dealers will inspect the electro-hydraulic power steering system, replacing the components and wiring, as necessary, free of charge. Interim notices were mailed to owners on December 10, 2015. Owners will receive a second notice when remedy parts become available. Owners may contact MINI customer service at 1-866-825-1525.

Read campaign 15V660000 at NHTSA
Jul 12, 2004 Safety recallTIRES:PRESSURE MONITORING AND REGULATING SYSTEMSCampaign 04V348000

Reported concern

ON CERTAIN PASSENGER VEHICLES, THE FLAT TIRE MONITORING SYSTEM HAS NOT BEEN CORRECTLY PROGRAMMED. IN THE EVENT OF A FLAT TIRE, AN AUDIBLE SIGNAL WILL NOT SOUND TO ALERT THE DRIVER TO A FLAT TIRE.

Manufacturer’s stated response

DEALERS WILL REPROGRAM THE VEHICLE'S SOFTWARE IN ORDER TO ACTUATE THE FLAT TIRE MONITORING SYSTEM'S AUDIBLE SIGNAL. THE RECALL BEGAN OCTOBER 13, 2004. OWNERS SHOULD CONTACT MINI CUSTOMER RELATIONS AT 1-866-275-6464.

Read campaign 04V348000 at NHTSA
Check this car’s VIN at NHTSA

03 / The manufacturer’s record

Instructions. Updates. Responses.

41 distinct communications list this model-year. Showing the latest 12. A matching model-year does not establish that every engine, trim or reported symptom is covered.

Oct 25, 2023 Service Bulletin/Repair InstructionsM610607MINI electrical systems have continued to develop over the past few years. As a result, the demand on the batteries has increased. Breakdowns due to an empty battery or problems in the vehicles electrical system can have variou…NHTSA ID 10244507

MINI electrical systems have continued to develop over the past few years. As a result, the demand on the batteries has increased. Breakdowns due to an empty battery or problems in the vehicles electrical system can have various causes, most of which are not due to the battery itself. For this reason, a battery replacement will permanently eliminate the problem only in the rarest of cases. The energy diagnosis test module helps to localize these causes. This document covers important information for the dealer on how to handle “discharged battery” complaints. Without performing the energy diagnosis test plan, the root cause of a discharged battery cannot be identified. In order to properly repair the vehicle the first time, it is very important that the diagnostic test plan is performed to completion; with all results taken into consideration.

Components: ELECTRICAL SYSTEM. Confirm detailed applicability in the original document.

Source record 10244507 at NHTSA
Jul 12, 2019 Service Bulletin/Repair InstructionsM240112Programming a Replacement EGS Module with ISTA/P. Programming a replacement electronic transmission control module (EGS) with ISTA/P requires the manual entry of the correct target basic and programmed part numbers. Programming…NHTSA ID 10162443

Programming a Replacement EGS Module with ISTA/P. Programming a replacement electronic transmission control module (EGS) with ISTA/P requires the manual entry of the correct target basic and programmed part numbers. Programming concept.

Components: ELECTRICAL SYSTEM:SOFTWARE · ENGINE · POWER TRAIN:AUTOMATIC TRANSMISSION:CONTROL MODULE (TCM/PCM/TECM). Confirm detailed applicability in the original document.

Source record 10162443 at NHTSA
Jun 1, 2018 Service Bulletin/Repair InstructionsM650610NAVIGATION SYSTEM HAS MISSING OR INCORRECT ROAD MAP DATA: The route guidance is inaccurate and therefore irritating to the customer; or it is not possible to locate certain addresses, for instance:NHTSA ID 10145311

NAVIGATION SYSTEM HAS MISSING OR INCORRECT ROAD MAP DATA: The route guidance is inaccurate and therefore irritating to the customer; or it is not possible to locate certain addresses, for instance:

Components: EQUIPMENT. Confirm detailed applicability in the original document.

Source record 10145311 at NHTSA
May 1, 2018 Service Bulletin/Repair InstructionsM650610NAVIGATION SYSTEM HAS MISSING OR INCORRECT ROAD MAP DATA: The route guidance is inaccurate and therefore irritating to the customer; or it is not possible to locate certain addresses, for instance:NHTSA ID 10143579

NAVIGATION SYSTEM HAS MISSING OR INCORRECT ROAD MAP DATA: The route guidance is inaccurate and therefore irritating to the customer; or it is not possible to locate certain addresses, for instance:

Components: ELECTRICAL SYSTEM:SOFTWARE · EQUIPMENT:ELECTRICAL:NAVIGATIONAL SYSTEM(GLOBAL POSITIONING SYSTEM). Confirm detailed applicability in the original document.

Source record 10143579 at NHTSA
Mar 1, 2016 Service Bulletin/Repair InstructionsM320214This Service Information bulletin supersedes SI 32 02 14 dated August 2014. SUBJECT Installation of Right-Hand Drive Steering Spindle in Left-Hand Drive Vehicle is No Longer Required. Left-hand drive steering spindles are curre…NHTSA ID 10151228

This Service Information bulletin supersedes SI 32 02 14 dated August 2014. SUBJECT Installation of Right-Hand Drive Steering Spindle in Left-Hand Drive Vehicle is No Longer Required. Left-hand drive steering spindles are currently available.

Components: STEERING. Confirm detailed applicability in the original document.

Source record 10151228 at NHTSA
Jul 1, 2015 Service Bulletin/Repair Instructions12 06 15MINI: BECAUSE OF THE DME SOFTWARE, AND A DAMAGED CLUTCH, THE DRIVETRAIN MALFUNCTION CHECK MESSAGE APPEAR. *MANHTSA ID 10059112

MINI: BECAUSE OF THE DME SOFTWARE, AND A DAMAGED CLUTCH, THE DRIVETRAIN MALFUNCTION CHECK MESSAGE APPEAR. *MA

Components: ELECTRICAL SYSTEM · ENGINE. Confirm detailed applicability in the original document.

Source record 10059112 at NHTSA
Jul 1, 2015 Service Bulletin/Repair Instructions11 06 15MINI: DIFFERENT FAULTS ACTIVATES ENGINE MALFUNCTION AND OIL WARNING. *MANHTSA ID 10059098

MINI: DIFFERENT FAULTS ACTIVATES ENGINE MALFUNCTION AND OIL WARNING. *MA

Components: ELECTRICAL SYSTEM · ENGINE. Confirm detailed applicability in the original document.

Source record 10059098 at NHTSA
Jun 1, 2015 Service Bulletin/Repair Instructions12 07 15MINI: FAULTY SOFTWARE CAUSES THE CHECK CONTROL AND ENGINE POWER REDUCED LIGHT TO APPEAR. *MANHTSA ID 10059113

MINI: FAULTY SOFTWARE CAUSES THE CHECK CONTROL AND ENGINE POWER REDUCED LIGHT TO APPEAR. *MA

Components: ELECTRICAL SYSTEM · ENGINE. Confirm detailed applicability in the original document.

Source record 10059113 at NHTSA
Jun 1, 2015 Service Bulletin/Repair Instructions12 05 15MINI: DUE TO FAULTY DME SOFTWARE, THE SERVICE ENGINE LIGHTS COMES ON, INCLUDING THE CHECK CONTROL MESSAGE FOR MOTOR FORCE DECREASE. *MANHTSA ID 10059111

MINI: DUE TO FAULTY DME SOFTWARE, THE SERVICE ENGINE LIGHTS COMES ON, INCLUDING THE CHECK CONTROL MESSAGE FOR MOTOR FORCE DECREASE. *MA

Components: ELECTRICAL SYSTEM · ENGINE. Confirm detailed applicability in the original document.

Source record 10059111 at NHTSA
Jun 1, 2015 Service Bulletin/Repair Instructions11 02 15MINI: A MECHANICAL FAILURE AND DME SOFTWARE ERROR OF THE VANOS ACTUATORS CAUSE THE ENGINE TO RUN ROUGH WHICH ACTIVATES THE MALFUNCTION WARNING LIGHT. *MANHTSA ID 10059094

MINI: A MECHANICAL FAILURE AND DME SOFTWARE ERROR OF THE VANOS ACTUATORS CAUSE THE ENGINE TO RUN ROUGH WHICH ACTIVATES THE MALFUNCTION WARNING LIGHT. *MA

Components: ENGINE. Confirm detailed applicability in the original document.

Source record 10059094 at NHTSA
Dec 1, 2014 Service Bulletin/Repair InstructionsSIM-11-10-14MINI: SOME VEHICLES HAVE TURBOCHARGER NOISE AND A LACK OR LOSS OF PERFORMANCE, DUE TO RESTRICTION OF TURBOCHARGER OIL SUPPLY, RESULTING IN OIL STARVATION AND SEIZING OF TURBOCHARGER ASSEMBLY. MODEL ALL. *PENHTSA ID 10057570

MINI: SOME VEHICLES HAVE TURBOCHARGER NOISE AND A LACK OR LOSS OF PERFORMANCE, DUE TO RESTRICTION OF TURBOCHARGER OIL SUPPLY, RESULTING IN OIL STARVATION AND SEIZING OF TURBOCHARGER ASSEMBLY. MODEL ALL. *PE

Components: ENGINE AND ENGINE COOLING:ENGINE:GASOLINE:TURBO/SUPERCHARGER · ENGINE AND ENGINE COOLING:ENGINE:OTHER FUEL TYPES:TURBO/SUPERCHARGER. Confirm detailed applicability in the original document.

Source record 10057570 at NHTSA
Nov 1, 2014 Service Bulletin/Repair InstructionsM010113Electro-Hydraulic Power-Assist Steering Pump (EHPS) and Cooling Fan: Limited Warranty Extension to 13 Years/150,000 Miles. On affected vehicles, the electro-hydraulic power steering (EHPS) pump can fail.NHTSA ID 10148439

Electro-Hydraulic Power-Assist Steering Pump (EHPS) and Cooling Fan: Limited Warranty Extension to 13 Years/150,000 Miles. On affected vehicles, the electro-hydraulic power steering (EHPS) pump can fail.

Components: EQUIPMENT · STEERING. Confirm detailed applicability in the original document.

Source record 10148439 at NHTSA
Browse all manufacturer records by page

Records below contain the NHTSA bulk summary unless a document-reviewed explainer is linked. A service bulletin is not a safety recall or a promise of a free repair. Records may be revised or superseded; verify the current document with the manufacturer.

04 / Agency investigations

Official inquiries.

An investigation is an inquiry into a potential concern. Its presence does not establish a defect, and a closed case does not certify a car’s condition.

Opened May 4, 2011 ClosedLoss of power steering assistEA11005

The Office of Defects Investigation (ODI) originally opened the investigation of loss of power steering assist in model year (MY) 2004 and 2005 Mini Cooper as Preliminary Evaluation PE10-038.The investigation was upgraded to Engineering Analysis EA11-005 in May, 2011.During EA11-005 the scope was expanded to include MY 2002 and 2003 vehicles that use the same steering system.The subject vehicles now include MY 2002, the first year BMW sold MINI in the U.S., through mid-MY 2005 covering approximately 109,000 vehicles.The subject vehicles use an electrically driven pump to provide hydraulic pressure to a conventional rack-and-pinion steering gear.A pump, the electric motor, and an electronic control unit (ECU) are housed in a single component BMW calls a Power Pack.The investigation focused on contaminant-induced failure of the ECU resulting in a loss of assist without warning.When assist is lost mechanical steering is retained however increased steering effort is required to keep the vehicle on an intended path.Some consumers reported that restarting the vehicle (cycling the ignition switch) would often reinstate the steering assist.Additionally, and by design, assist can also reinstate during the drive cycle in limited circumstances.The unexpected loss of assist, and/or possibly the reinstatement of assist while driving, may contribute to a loss of vehicle control in certain driving situations.During MY 2005 production BMW introduced a revised Power Pack design (the ECU incorporated a conformal coating of the circuit board) which resulted in a significant reduction in failures.ODI identified 20 reports describing crashes consistent with a loss of power assist event possibly caused by a failure of the Power Pack.Two reports alleged an injury however both were minor in nature and did not require emergency treatment (a subsequent doctor's visit occurred in one case).Ten of these reports described low speed crashes with minimal, or in most cases no property or vehicle damage (e.g., striking a movable barrier in a parking lot).Additionally 27 other reports alleged or indicated that a crash occurred due to a Power Pack failure however in reviewing these reports, ODI either 1) was unable to confirm that a crash actually occurred (8 reports), or 2) determined that the crash circumstances (e.g., adverse road/weather conditions) or cause (e.g., the crash was caused by steering linkage failure) were not attributable to a Power Pack failure (19 reports).Throughout the investigation BMW maintained that loss of assist in the subject vehicles did not constitute a safety related defect, noting that the subject vehicles are smaller, light weight vehicles that can be reasonably controlled when assist is lost.In May 2013 BMW launched a 13 year/150,000 mile extended warranty coverage utilizing the redesigned Power Pack as a replacement part.ODI continued its investigation.In July 2014 BMW provided ODI a status of the ongoing extended warranty program, and in May 2015 ODI requested an update of complaint data.Following a review of the provided data, ODI informed BMW of its assessment that loss of steering assist failures were not adequately resolved by an extended warranty program.On October 12, 2015 BMW notified NHTSA that it would conduct a safety recall (15V-660) on approximately 86,000 subject vehicles not previously remedied with the new design Power Pack through regular or extended warranty programs.The recall covers MY 2002-2005 MINI Cooper, MY 2002-2005 MINI Cooper S, and MY 2005 MINI Cooper/Cooper S convertibles manufactured through Feb 9, 2005.Vehicles produced after this date are not included si

Recorded closure: Jan 5, 2016

Campaign reference in the source: 15V660000

Find investigation EA11005
Opened Sep 24, 2010 ClosedLoss of Power Steering AssistPE10038

ODI has received 339 complaints alleging an unexpected loss of power steering assist while driving the vehicle.When the power steering assist stops working, drivers experienced difficulty in steering and/or controlling the vehicle.According to BMW drivers may experience either a temporary or permanent loss of power steering assist.BMW further advised that a temporary loss of power steering assist may be due to a malfunctioning cooling fan or an under-voltage condition in the power steering system.A permanent loss of power steering assist may be due to an error in the internal electronics, and may also result in the continuous running of the power steering pump.The VOQ complaints allege 5 minor crashes and 3 fires.The crashes are described as hit the curb.The fires are described as melted wires. There were no property damage claims.ODI has received similar complaints for other model year Mini.Additional information is required to evaluate the frequency, consequence, and scope of this issue.Accordingly the investigation has been upgraded to an Engineering Analysis (see EA11-005).

Recorded closure: May 10, 2011

Find investigation PE10038

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