The vehicle dossier US · 2002

2002 Mazda
TRIBUTEProblems & recalls

384 distinct owner reports in the NHTSA snapshot. Engine appears in 130 of them. Explore what was reported—and which official actions are on file.

Snapshot Sep 28, 2026Live NHTSA complaint API How this dossier is compiled

01 / Owner-reported evidence

What owners reported.

Categories attached to 384 distinct reports. A report can mention more than one component, so category totals can overlap.

Engine130 reports
Other components86 reports
Brakes80 reports
Electrical system41 reports
Air bags37 reports
Transmission & drivetrain35 reports
Body & structure26 reports
Steering15 reports
Suspension13 reports
Fuel system7 reports
Visibility5 reports
See original component labels
ENGINE AND ENGINE COOLING:ENGINE:GASOLINE67
ENGINE AND ENGINE COOLING:ENGINE33
AIR BAGS32
SERVICE BRAKES, HYDRAULIC31
VEHICLE SPEED CONTROL26
ELECTRICAL SYSTEM24
ENGINE AND ENGINE COOLING21
LATCHES/LOCKS/LINKAGES18
SERVICE BRAKES18
POWER TRAIN:AUTOMATIC TRANSMISSION15
SERVICE BRAKES, HYDRAULIC:FOUNDATION COMPONENTS:DISC:ROTOR11
SUSPENSION10
STRUCTURE:BODY10
SERVICE BRAKES, HYDRAULIC:FOUNDATION COMPONENTS:MASTER CYLINDER8
STRUCTURE:BODY:DOOR8
UNKNOWN OR OTHER7
STEERING7
SERVICE BRAKES, HYDRAULIC:ANTILOCK/TRACTION CONTROL/ELECTRONIC LIMITED SLIP:CONTROL UNIT/MODULE7
VEHICLE SPEED CONTROL:CABLES7
POWER TRAIN:AUTOMATIC TRANSMISSION:CONTROL MODULE (TCM/PCM/TECM)6
ENGINE6
POWER TRAIN6
SERVICE BRAKES, HYDRAULIC:ANTILOCK/TRACTION CONTROL/ELECTRONIC LIMITED SLIP5
STEERING:HYDRAULIC POWER ASSIST SYSTEM5
ELECTRICAL SYSTEM:IGNITION5
STRUCTURE5
SEAT BELTS4
EXTERIOR LIGHTING3
ELECTRICAL SYSTEM:WIRING:FUSES AND CIRCUIT BREAKERS3
VEHICLE SPEED CONTROL:CRUISE CONTROL3
AIR BAGS:FRONTAL3
WHEELS3
LATCHES/LOCKS/LINKAGES:DOORS:LATCH3
STRUCTURE:BODY:DOOR:HINGE AND ATTACHMENTS3
ELECTRICAL SYSTEM:IGNITION:MODULE2
ENGINE AND ENGINE COOLING:EXHAUST SYSTEM:EMISSION CONTROL2
POWER TRAIN:AXLE ASSEMBLY:AXLE SHAFT2
SERVICE BRAKES, HYDRAULIC:FOUNDATION COMPONENTS2
ELECTRICAL SYSTEM:WIRING:INTERIOR/UNDER DASH2
TIRES:TREAD/BELT2
FUEL SYSTEM, GASOLINE2
POWER TRAIN:AUTOMATIC TRANSMISSION:TORQUE CONVERTER2
ELECTRICAL SYSTEM:WIRING2
FUEL SYSTEM, OTHER2
SERVICE BRAKES, AIR:ANTILOCK:ABS WARNING LIGHT2
WHEELS:RIM2
POWER TRAIN:AXLE ASSEMBLY2
TIRES2
ELECTRICAL SYSTEM:IGNITION:SWITCH2
FUEL SYSTEM, GASOLINE:DELIVERY2
VEHICLE SPEED CONTROL:ACCELERATOR PEDAL2
SUSPENSION:FRONT:CONTROL ARM2
FUEL SYSTEM, GASOLINE:DELIVERY:FUEL PUMP2
AIR BAGS:FRONTAL:SENSOR/CONTROL MODULE2
SERVICE BRAKES, ELECTRIC2
ELECTRONIC STABILITY CONTROL (ESC)2
POWER TRAIN:AUTOMATIC TRANSMISSION:COOLING UNIT AND LINES1
ELECTRICAL SYSTEM:12V/24V/48V BATTERY1
VISIBILITY:WINDSHIELD WIPER/WASHER1
POWER TRAIN:DRIVELINE1
VISIBILITY:REARVIEW MIRRORS/DEVICES1
VISIBILITY:GLASS, SIDE/REAR1
ELECTRICAL SYSTEM:WIRING:FRONT UNDERHOOD1
INTERIOR LIGHTING1
SEATS:FRONT ASSEMBLY:POWER ADJUST1
POWER TRAIN:MANUAL TRANSMISSION1
VISIBILITY:REARVIEW MIRRORS/DEVICES:EXTERIOR1
PARKING BRAKE:CONVENTIONAL:MECHANICAL1
ENGINE AND ENGINE COOLING:EXHAUST SYSTEM1
EXTERIOR LIGHTING:HEADLIGHTS:CONCEALMENT DEVICES1
ENGINE AND ENGINE COOLING:COOLING SYSTEM:FAN1
STRUCTURE:BODY:BUMPERS1
SERVICE BRAKES, HYDRAULIC:FOUNDATION COMPONENTS:DISC:PADS1
ELECTRICAL SYSTEM:12V/24V/48V BATTERY:CABLES1
EXTERIOR LIGHTING:HEADLIGHTS1
ENGINE AND ENGINE COOLING:EXHAUST SYSTEM:EMISSION CONTROL:GAS RECIRCULATION VALVE (EGR VALVE)1
SUSPENSION:FRONT1
FUEL SYSTEM, GASOLINE:FUEL INJECTION SYSTEM1
ELECTRICAL SYSTEM:ALTERNATOR/GENERATOR/REGULATOR1
SEAT BELTS:FRONT:WARNING LIGHT/DEVICES1
POWER TRAIN:AUTOMATIC TRANSMISSION:GEAR POSITION INDICATION (PRNDL)1
STEERING:LINKAGES:KNUCKLE:SPINDLE:ARM1
LATCHES/LOCKS/LINKAGES:HATCHBACK/LIFTGATE:LOCK1
STEERING: STEERING WHEEL/HANDLE BAR1
SUSPENSION:FRONT:HUB1
SUSPENSION:FRONT:WHEEL BEARING1
EQUIPMENT1
FUEL/PROPULSION SYSTEM1
VISIBILITY1
STEERING:COLUMN1

These are reports made to NHTSA, not verified diagnoses. More reports can reflect more vehicles, more time on the road, or greater reporting activity.

The reporting timeline

When reports arrived.

Reports by year filed, not by the year a problem occurred. Showing the latest 15 years with reports.

Year filed (last two digits)Latest report: Nov 22, 2023
Mileage, where supplied

68,557 miles is the median among 210 reports with usable mileage. The middle half spans 30,000–110,000 miles.

This describes the submitted reports. It does not predict when a vehicle will fail.

02 / Official safety campaigns

9 recall campaigns on file.

A campaign can cover only certain production dates or configurations. The count does not tell you whether an individual car has an open recall.

Jun 3, 2015 Safety recallSUSPENSION:FRONT:WHEEL BEARINGCampaign 15E045000

Reported concern

The Timken Company (Timken) is recalling certain aftermarket front wheel bearings, part number 510072, sold from January 22, 2015, to May 21, 2015, to be used as service parts on 2001-2012 Ford Escape, 2001-2011 Mazda Tribute, and 2005-2011 Mercury Mariner vehicles. The affected wheel bearings have incorrect dimensions of a 42mm bore, 76mm outer dimension, and 39mm width, instead of a 42mm bore, 78mm outer dimension and a 45mm width.

Manufacturer’s stated response

Timken has begun notifying distributors who will offer purchasers replacement wheel bearings, free of charge. The recall began on May 21, 2015. Owners may contact Timken customer service at 1-866-984-6536.

Read campaign 15E045000 at NHTSA
Apr 4, 2014 Safety recallSTRUCTURE:FRAME AND MEMBERSCampaign 14V174000

Reported concern

Mazda North American Operations (Mazda) is recalling certain model year 2001-2004 Tribute vehicles manufactured May 22, 2000, through December 19, 2003, originally sold, or currently registered in, Connecticut, Delaware, Illinois, Indiana, Iowa, Maine, Maryland, Massachusetts, Michigan, Minnesota, Missouri, New Hampshire, New Jersey, New York, Ohio, Pennsylvania, Rhode Island, Vermont, West Virginia, Wisconsin and the District of Columbia. These vehicles may experience excessive corrosion at the forward attachment of the lower control arm.

Manufacturer’s stated response

Mazda will notify owners, and dealers will install a newly designed reinforcement cross-brace, free of charge. The recall began on May 29, 2014. Owners may contact Mazda at 1-800-222-5500. Mazda's number for this recall is 7514D.

Manufacturer campaign: 7514D

Read campaign 14V174000 at NHTSA
Jul 27, 2012 Safety recallVEHICLE SPEED CONTROL:CABLESCampaign 12V357000

Reported concern

Mazda is recalling certain model year 2001 through 2006, and 2008, Tribute vehicles equipped with 3.0L V6 engines and speed control. Inadequate clearance between the engine cover and the speed control cable connector could result in a stuck throttle when the accelerator pedal is fully or almost-fully depressed. This risk exists regardless of whether or not speed control (cruise control) is used.

Manufacturer’s stated response

Mazda will notify owners, and dealers will repair the vehicles by increasing the engine cover clearance, free of charge. Remedy parts are now available. The safety recall began on September 13, 2012. Owners may contact Mazda Customer Assistance Center at 1-800-222-5500, option #6.

Manufacturer campaign: 6812G

Read campaign 12V357000 at NHTSA
Jan 20, 2012 Safety recallSERVICE BRAKES, HYDRAULIC:ANTILOCK/TRACTION CONTROL/ELECTRONIC LIMITED SLIP:CONTROL UNIT/MODULECampaign 12V016000

Reported concern

MAZDA IS RECALLING CERTAIN MODEL YEAR 2001-2002 MAZDA TRIBUTE VEHICLES MANUFACTURED FROM APRIL 20, 2000, THROUGH JULY 19, 2002. THE BRAKE MASTER CYLINDER RESERVOIR CAP CAN LEAK BRAKE FLUID. IF BRAKE FLUID LEAKS, IT COULD COME IN CONTACT WITH THE ANTILOCK BRAKE SYSTEM (ABS) MODULE WIRING HARNESS CONNECTOR.

Manufacturer’s stated response

MAZDA WILL NOTIFY OWNERS, AND DEALERS WILL REPLACE THE VEHICLE'S BRAKE MASTER CYLINDER RESERVOIR CAP AND MODIFY THE ABS ELECTRICAL SYSTEM, FREE OF CHARGE. UNTIL THE REPAIR HAS BEEN PERFORMED, VEHICLE OWNERS SHOULD PARK THEIR VEHICLES OUTSIDE. THE SAFETY RECALL BEGAN ON JUNE 22, 2012. OWNERS MAY CONTACT MAZDA AT 1-800-222-5500, OPTION 6.

Read campaign 12V016000 at NHTSA
Apr 10, 2007 Safety recallSERVICE BRAKES, HYDRAULIC:ANTILOCK/TRACTION CONTROL/ELECTRONIC LIMITED SLIP:CONTROL UNIT/MODULECampaign 07V157000

Reported concern

ON CERTAIN SPORT UTILITY VEHICLES EQUIPPED WITH ANTILOCK BRAKES (ABS), THE ABS MODULE CONNECTOR MAY HAVE MISSING OR DISLODGED WIRE SEALS. THIS CONDITION COULD ALLOW CONTAMINATION TO ENTER THE MODULE CONNECTOR, CREATING A POTENTIAL FOR AN ELECTRICAL SHORT.

Manufacturer’s stated response

DEALERS WILL INSPECT THE WIRE HARNESS CONNECTOR TO THE ABS MODULE FOR MISSING OR DISLODGED WIRE SEALS, AND REPAIR OR REPLACE THE HARNESS CONNECTOR AS APPROPRIATE. THE DEALER WILL ALSO INSPECT THE CONNECTOR ON THE ABS MODULE AND REPLACE IT IF IT IS FOUND TO BE CORRODED OR DAMAGED. THE RECALL BEGAN ON MAY 9, 2007. OWNERS MAY CONTACT MAZDA AT 1-800-222-5500.

Manufacturer campaign: 4507C

Read campaign 07V157000 at NHTSA
Mar 29, 2007 Safety recallSERVICE BRAKES, HYDRAULIC:FOUNDATION COMPONENTS:MASTER CYLINDERCampaign 07E023000

Reported concern

CERTAIN CARDONE MASTER CYLINDERS WITH PART NUMBERS 10-2925, 10-2987, 10-2987MZA, 10-3083, 11-3015, 11-3042, 11-3044, 11-3045, 11-3047, 11-3064, AND 11-3156, AND WITH DATE CODES LOWER THAN DCA7078 SOLD AS REPLACEMENT EQUIPMENT FOR USE ON THE VEHICLES LISTED ABOVE. THE SEAL ON MASTER CYLINDER CAN FAIL AND LEAK BRAKE FLUID.

Manufacturer’s stated response

CARDONE WILL NOTIFY OWNERS AND OFFER TO REPURCHASE ANY DEFECTIVE MASTER CYLINDERS. THE RECALL BEGAN DURING APRIL 2007. OWNERS CAN CONTACT CARDONE AT 1-800-777-4780.

Read campaign 07E023000 at NHTSA
Dec 23, 2004 Safety recallLATCHES/LOCKS/LINKAGES:HATCHBACK/LIFTGATE:LOCKCampaign 04V605000

Reported concern

CERTAIN 2004-2005 SPORT UTILITY VEHICLES AND CERTAIN 2001-2003 SPORT UTILITY VEHICLE HAVING REAR LIFTGATE COMPONENTS SERVICED WITH 2004 EQUIVALENT COMPONENTS FAIL TO COMPLY WITH THE REQUIREMENTS OF FEDERAL MOTOR VEHICLE SAFETY STANDARD NO. 206, 'DOOR LOCKS AND DOOR RETENTION COMPONENTS.' THE REAR LIFTGATE LATCHING SYSTEM DOES NOT MEET THE INERTIA LOAD REQUIREMENT IN ONE DIRECTION.

Manufacturer’s stated response

DEALERS WILL REPLACE THE REAR LIFTGATE LATCH RELEASE ROD, THE RELEASE ROD ATTACHMENT CLIP AND THE DOOR HANDLE RETURN SPRING. THE RECALL BEGAN ON MARCH 31, 2005. OWNERS SHOULD CONTACT MAZDA AT 1-800-222-5500.

Manufacturer campaign: 2804L

Read campaign 04V605000 at NHTSA
Dec 10, 2004 Safety recallVEHICLE SPEED CONTROL:CABLESCampaign 04V583000

Reported concern

ON CERTAIN SPORT UTILITY VEHICLES, THE ACCELERATOR CABLE MAY PREVENT THE THROTTLE FROM RETURNING TO THE IDLE POSITION.

Manufacturer’s stated response

DEALERS WILL REPLACE THE ACCELERATOR CABLE. THE RECALL BEGAN ON JANUARY 28, 2005. OWNERS SHOULD CONTACT MAZDA AT 1-800-222-5500, OPTION #4.

Manufacturer campaign: 2704L

Read campaign 04V583000 at NHTSA
Apr 9, 2004 Safety recallPOWER TRAIN:AUTOMATIC TRANSMISSION:CONTROL MODULE (TCM/PCM/TECM)Campaign 04V175000

Reported concern

ON CERTAIN SPORT UTILITY VEHICLES EQUIPPED WITH 3.0L V6 DURATEC ENGINES , DURING DECELERATION, THE ENGINE CAN STALL.

Manufacturer’s stated response

DEALERS WILL REPROGRAM THE POWER CONTROL MODULE (PCM) WITH THE APPROPRIATE CALIBRATION. THE RECALL BEGAN ON MAY 3, 2004. OWNERS SHOULD CONTACT MAZDA AT 1-800-222-5500.

Manufacturer campaign: 1904D

Read campaign 04V175000 at NHTSA
Check this car’s VIN at NHTSA

03 / The manufacturer’s record

Instructions. Updates. Responses.

150 distinct communications list this model-year. Showing the latest 12. A matching model-year does not establish that every engine, trim or reported symptom is covered.

Aug 20, 2026 Service Bulletin/Repair InstructionsSA-055-26Product Quality Information (PQI) DESCRIPTION Service Information MT-041/12 is no longer valid. It has been unpublished and superseded by the Field Quality Information Report (FQIR) reporting system.NHTSA ID 11037013

Product Quality Information (PQI) DESCRIPTION Service Information MT-041/12 is no longer valid. It has been unpublished and superseded by the Field Quality Information Report (FQIR) reporting system.

Components: UNKNOWN OR OTHER. Confirm detailed applicability in the original document.

Source record 11037013 at NHTSA
Jul 29, 2026 Service Bulletin/Repair Instructions09-022-26This bulletin supersedes the previously issued bulletin(s) listed below. The changes are noted in Red text. 09-042/04 12/10/04 DESCRIPTION Some vehicles may exhibit inoperative electric rear window defroster grid lines, integra…NHTSA ID 11035599

This bulletin supersedes the previously issued bulletin(s) listed below. The changes are noted in Red text. 09-042/04 12/10/04 DESCRIPTION Some vehicles may exhibit inoperative electric rear window defroster grid lines, integral antenna concerns causing radio reception issues or terminal tabs pulled from the rear window glass. Follow the diagnostic and repair procedures included in this service information to inspect and service rear defroster grid lines, integral antenna concerns or broken terminal tabs.

Components: ELECTRICAL SYSTEM · VISIBILITY/WIPER. Confirm detailed applicability in the original document.

Source record 11035599 at NHTSA
Apr 21, 2026 Service Bulletin/Repair InstructionsSA-029-26This Service Alert supersedes the previously issued SA listed below: The changes are noted in Red. SA-011/24 02/12/24, 06/06/24, 07/29/24 DESCRIPTION Mazda has developed factory recommended scheduled maintenance services that s…NHTSA ID 11032103

This Service Alert supersedes the previously issued SA listed below: The changes are noted in Red. SA-011/24 02/12/24, 06/06/24, 07/29/24 DESCRIPTION Mazda has developed factory recommended scheduled maintenance services that support all major vehicle systems. Mazda recommends dealers follow the scheduled maintenance tables as cited in the vehicle-specific workshop manual or owner's manual. Services performed outside of Mazda's factory scheduled maintenance are not recommended. These services are unnecessary and create unneeded expenses for your customers. SCHEDULED MAINTENANCE Refer to the applicable Workshop Manual or Owner's Manual for vehicle -specific manufacturer scheduled maintenance. Workshop Manual - Refer to section 00-00 SCHEDULED MAINTENANCE. Owner's Manual - Refer to section 8 Maintenance and Care. b. Note: Please refer to the information below outlining the services not included in Mazda's Factory Scheduled Maintenance: IMPORTANT: Recommending fluid flushes when not necessary can lead to customer confusion and dissatisfaction. Fluid flushing for preventive maintenance purposes is strongly discouraged, unless otherwise specified in a published procedure (Owner’s Manual, Workshop Manual, Technical Service Bulletin, etc.).

Components: ENGINE · POWER TRAIN · SERVICE BRAKES · UNKNOWN OR OTHER. Confirm detailed applicability in the original document.

Source record 11032103 at NHTSA
Aug 8, 2024 Service Bulletin/Repair Instructions09-038-24In accordance with Federal regulations, follow the procedure listed below when replacing a speedometer. NOTE: Tampering with a motor vehicle odometer is strictly prohibited by Federal, and State laws. It is the dealer’s respons…NHTSA ID 11006987

In accordance with Federal regulations, follow the procedure listed below when replacing a speedometer. NOTE: Tampering with a motor vehicle odometer is strictly prohibited by Federal, and State laws. It is the dealer’s responsibility to comply with Federal, State, and local laws concerning odometer and related documentation requirements when providing a repair or replacement. Mazda vehicles are manufactured with tamper-proof speedometers. When a speedometer is replaced, the new speedometer will read zero (0) miles. This procedure is extremely important to accurately represent actual vehicle mileage. Prior to speedometer removal, complete the information required on the “Speedometer Replacement Label”. Labels can only be ordered through Mazda eStore. In an effort to achieve a higher level of Customer Experience and retain the value of Mazda’s vehicles, MNAO Warranty Operations is allowing all Mazda dealers to utilize a third party, SPECMO Enterprises, Inc., for Instrument Panel Cluster (IPC) odometer setting service. With the use of SPECMO’s services, it is possible that the odometer will be set between 10 to 31 miles over the odometer mileage at the time of replacement for both warranty and customer pay repairs. Please make sure that the customer is aware that there may be a slight variance to the odometer, in which case the customer may have to accept the slightly higher mileage. Since odometer setting service is not part of the warranty repair, it is not warrantable nor required, but optional. However, Mazda Warranty policy provides after- warranty assistance (AWA) or DSA that can be utilized to cover this service expense.

Components: ELECTRICAL SYSTEM · UNKNOWN OR OTHER. Confirm detailed applicability in the original document.

Source record 11006987 at NHTSA
Jul 29, 2024 Service Bulletin/Repair InstructionsSA-011-24bMazda has developed factory recommended scheduled maintenance services that support all major vehicle systems. Mazda recommends dealers follow the scheduled maintenance tables as cited in the vehicle-specific workshop manual or…NHTSA ID 11005671

Mazda has developed factory recommended scheduled maintenance services that support all major vehicle systems. Mazda recommends dealers follow the scheduled maintenance tables as cited in the vehicle-specific workshop manual or owner's manual. Services performed outside of Mazda's factory scheduled maintenance are not recommended. These services are unnecessary and create unneeded expenses for your customers.

Components: UNKNOWN OR OTHER. Confirm detailed applicability in the original document.

Source record 11005671 at NHTSA
Jun 7, 2024 OtherSA-011-24aMazda has developed factory recommended scheduled maintenance services that support all major vehicle systems. Mazda recommends dealers follow the scheduled maintenance tables as cited in the vehicle-specific workshop manual or…NHTSA ID 11003398

Mazda has developed factory recommended scheduled maintenance services that support all major vehicle systems. Mazda recommends dealers follow the scheduled maintenance tables as cited in the vehicle-specific workshop manual or owner's manual. Services performed outside of Mazda's factory scheduled maintenance are not recommended. These services are unnecessary and create unneeded expenses for your customers.

Components: UNKNOWN OR OTHER. Confirm detailed applicability in the original document.

Source record 11003398 at NHTSA
Feb 12, 2024 Service Bulletin/Repair InstructionsSA-011-24Mazda has developed factory recommended scheduled maintenance services that support all major vehicle systems. Mazda recommends dealers follow the scheduled maintenance tables as cited in the vehicle-specific workshop manual or…NHTSA ID 10251387

Mazda has developed factory recommended scheduled maintenance services that support all major vehicle systems. Mazda recommends dealers follow the scheduled maintenance tables as cited in the vehicle-specific workshop manual or owner's manual. Services performed outside of Mazda's factory scheduled maintenance are not recommended. These services are unnecessary and create unneeded expenses for your customers.

Components: ENGINE AND ENGINE COOLING · POWER TRAIN · SERVICE BRAKES, HYDRAULIC · STEERING · TIRES · WHEELS. Confirm detailed applicability in the original document.

Source record 10251387 at NHTSA
Feb 28, 2023 Service Bulletin/Repair Instructions09-016-23Speedometer replacement procedureNHTSA ID 10232299

Speedometer replacement procedure

Components: ELECTRICAL SYSTEM · ELECTRICAL SYSTEM:INSTRUMENT PANEL:SPEEDOMETER/ODOMETER. Confirm detailed applicability in the original document.

Source record 10232299 at NHTSA
Nov 18, 2022 Service Bulletin/Repair Instructions02-004-22aSome customers may complain of signs of oil on the struts or shock absorbers. In most cases the oil that is present is normal, and a result of the oil that remains on the shaft during the normal sweeping process of the shaft se…NHTSA ID 10226814

Some customers may complain of signs of oil on the struts or shock absorbers. In most cases the oil that is present is normal, and a result of the oil that remains on the shaft during the normal sweeping process of the shaft seal. Follow the inspection guidelines below to determine if the condition is a result of the normal sweeping process or a failure of the shaft seal.

Components: SUSPENSION. Confirm detailed applicability in the original document.

Source record 10226814 at NHTSA
Jul 18, 2022 Service Bulletin/Repair Instructions09-024-22In accordance with Federal regulations, follow the procedure listed below when replacing a speedometer.NHTSA ID 10217209

In accordance with Federal regulations, follow the procedure listed below when replacing a speedometer.

Components: ELECTRICAL SYSTEM:INSTRUMENT PANEL:SPEEDOMETER/ODOMETER. Confirm detailed applicability in the original document.

Source record 10217209 at NHTSA
Jun 22, 2022 Service Bulletin/Repair Instructions01-006-22This service bulletin provides testing and charging procedures in order to promote proper battery maintenance, to deliver new vehicles with fully charged batteries, and to reduce unnecessary battery replacement cost. For new ve…NHTSA ID 10215274

This service bulletin provides testing and charging procedures in order to promote proper battery maintenance, to deliver new vehicles with fully charged batteries, and to reduce unnecessary battery replacement cost. For new vehicles in stock at the dealer, inspect and maintain the battery periodically according to the repair procedure.

Components: ELECTRICAL SYSTEM. Confirm detailed applicability in the original document.

Source record 10215274 at NHTSA
May 24, 2022 Service Bulletin/Repair Instructions02-004-22Some customers may complain of signs of oil on the struts or shock absorbers. In most cases the oil that is present is normal, and a result of the oil that remains on the shaft during the normal sweeping process of the shaft se…NHTSA ID 10213185

Some customers may complain of signs of oil on the struts or shock absorbers. In most cases the oil that is present is normal, and a result of the oil that remains on the shaft during the normal sweeping process of the shaft seal. Follow the inspection guidelines below to determine if the condition is a result of the normal sweeping process or a failure of the shaft seal.

Components: SUSPENSION. Confirm detailed applicability in the original document.

Source record 10213185 at NHTSA
Browse all manufacturer records by page

Records below contain the NHTSA bulk summary unless a document-reviewed explainer is linked. A service bulletin is not a safety recall or a promise of a free repair. Records may be revised or superseded; verify the current document with the manufacturer.

04 / Agency investigations

Official inquiries.

An investigation is an inquiry into a potential concern. Its presence does not establish a defect, and a closed case does not certify a car’s condition.

Opened Jul 17, 2012 ClosedCruise Control CableDP12005

On July 8, 2012, The Center for Auto Safety has petitioned NHTSA to open defect investigations on Model Year (MY) 2002 ? 2004 Ford Escape and Mazda Tribute vehicles with certain cruise control cables.The Center for Auto Safety has also petitioned for a hearing to address whether Ford Motor Company (Ford) and Mazda North American Operations (Mazda) met their obligations to notify owners and correct a defect in certain Ford Escape and Mazda Tribute vehicles.The petitions to open investigations are denied as unnecessary and the petitions to conduct hearingsare denied.ODI IDs referenced above are: 10109921, 10116267, 10116574,10121108, 10125928, 10128545, 10130133,10137520, 10153327, 10155295, 10155817, 10159048, 10164205, 10165007, 10177337, 10184382, 10195378,10199728, 10201424, 10203178, 10204179, 10207677, 10214472, 10218668, 10222869, 10229600, 10255417,10256387, 10258046, 10259777, 10260591, 10266150, 10273613, 10291508, 10303282, 10303434, 10316154,10321828, 10323339, 10325817, 10331278, 10334038, 10335779, 10341773, 10342450, 10345004, 10363982,10370338, 10379444, 10432635, 10451652, 10466261, 891605, 10053779, 10125132, 10146998, 10149101,10160004, 10161052, 10170988, 10178811, 10204780, 10215610, 10222996, 10239609, 10252790, 10253666,10262773, 10264280, 10280669, 10289784, 10294932, 10312464, 10316440, 10343662, 10354530, 10413665,10461195

Recorded closure: Jul 17, 2012

Find investigation DP12005
Opened Jul 17, 2012 ClosedStuck ThrottlePE12019

In a letter dated July 25, 2012 Ford Motor Company (Ford) submitted a Defect Information Report (DIR), NHTSA Recall No. 12V-353 to NHTSA identifying a safety defect involving inadequate clearance between the engine cover and the speed control cable connector, which could result in a stuck throttle condition.The vehicles involved are model year (MY) 2001 through MY 2004 Ford Escape vehicles equipped with 3.0L V6 engines and speed (cruise) control.A redesigned engine cover was implemented in production beginning in MY 2005, which provided additional clearance of the speed control cable to the engine cover.Similarly on July 26, 2012 Mazda North American Operations (Mazda) on behalf of Mazda Motor Corporation of Hiroshima, Japan submitted a DIR to NHTSA, NHTSA Recall No. 12V-357, identifying the safety defect described above in MY 2001 through MY 2006 and MY 2008 Mazda Tribute vehicles (no Tribute vehicles were produced in MY 2007) equipped with 3.0L V6 engines and speed control.Unlike the Ford Escape recall scope, the Mazda Tribute scope is broader as Mazda Tribute vehicles incorporated a similar engine cover design as related to the clearance to the speed control cable in MYs 2001 through 2006 and MY 2008.The failure report summary above reflects reports identified by ODI in review of data submitted to the Office of Defects Investigation (ODI) and reports submitted to Ford and to Mazda.ODI identified 44 reports likely related to the safety defect described in the DIRs; 39 involving Ford Escape vehicles and 5 involving Mazda Tribute vehicles. This Preliminary Evaluation is closed.The ODI report cited above can be reviewed at www-odi.nhtsa.dot.gov/owners/SearchNHTSAID under the following identification (ODI) numbers: 10116267, 10128545, 10128681, 10137520, 10153327, 10165007, 10199728, 10234846, 10335779, 10466261, and 10468307.

Recorded closure: Feb 21, 2013

Campaign reference in the source: 12V357000

Find investigation PE12019
Opened Jan 14, 2010 ClosedEngine Compartment FireEA10002

Ford and Mazda recalled model year (MY) 2001 through 2004 Ford Escape (07V-156) and Mazda Tribute (07V-157) vehicles due to non-crash fires or non-fire thermal events originating in the engine compartment at or near the ABS control module.Approximately 545,700 vehicles were subject to the initial safety recalls and approximately 424,700 vehicles were serviced under those campaigns. The campaigns addressed potentially damaged, missing or misplaced seals in the ABS control module wiring harness electrical connector that could allow brake fluid to enter the connector, possibly resulting in corrosion, short-circuit, melting, smoke and/or fire.Since the recall, the agency is aware of 260 subject vehicles that have reportedly experienced non-crash fires or non-fire thermal events originating at or near the ABS control module in vehicles some time after being serviced under the campaign. The post-recall repair incident rates for MY 2001 and 2002 subject vehicles are 90.9 and 126.7 (normalized per 100,000 vehicles serviced under the recall campaigns), respectively.These rates are much higher than the post-recall repair incident rate for MY 2003 and 2004 subject vehicles, which are 5.0 and 3.7 per 100K, respectively.Similarly, the post-recall repair key-off fire incident rates in the MY 2001 and 2002 subject vehicles is 54.3 per 100K, compared to 0.5 per 100K for the MY 2003 and 2004 subject vehicles.The agency is aware of 12 key-off fire incidents, all involving MY 2001 and 2002 subject vehicles, where the vehicle was parked inside a structure when the fire started.In five of those incidents, the fire spread from the vehicle to the structure itself.Ford has identified the brake master cylinder reservoir cap in certain MY 2001 and 2002 subject vehicles as a potential source for brake fluid leaks that could affect ABS module connector integrity.The reservoir caps used on the MY 2003 and 2004 subject vehicles are reportedly an improved design from those used on the earlier models.By letter dated January 4, 2012, Ford notified the agency that it would conduct another safety recall (identified by NTHSA Recall No. 12V-005 and Ford Recall No. 11S24) of certain MY 2001 and 2002 Ford Escape vehicles to perform a more thorough remedy to address the risk of fire originating at the ABS control module.In addition to double-checking the ABS control module wiring harness electrical connector weather seal (which should have been addressed under the previous recall campaign), Ford will replace brake master cylinder reservoir caps to address the leaking cap problem and reduce the risk of brake fluid entering the subject electrical connector.Ford will also modify the electrical system such that the ABS control module is de-energized when the ignition key is switched off to further reduce the risk of an unattended vehicle fire in units that may have sustained some small loss of connector integrity that may not be evident upon visual examination.Similarly, Mazda notified the agency by letter dated January 19, 2012, that it would also conduct a safety recall (identified by NTHSA Recall No. 12V-016 and Mazda Recall No. 6712A) of certain MY 2001 and 2002 Mazda Tribute vehicles.Ford estimates repair parts will be available beginning the second quarter of 2012. Until recall repairs are made both Ford and Mazda are advising owners of affected vehicles to reduce the safety concern by parking their vehicles outdoors away from structures to prevent a potential fire from spreading.Accordingly, this investigation is closed.

Recorded closure: Feb 29, 2012

Campaign reference in the source: 12V016000

Find investigation EA10002
Opened Apr 15, 2009 ClosedENGINE COMPARTMENT FIRERQ09002

IN LETTERS DATED MARCH 30, 2007, FORD MOTOR COMPANY (FORD) AND MAZDA NORTH AMERICAN OPERATIONS (MAZDA) NOTIFIED THE AGENCY THAT THEY WILL CONDUCT RECALLS 07V-156 AND 07V-157, RESPECTIVELY, TO REMEDY A SAFETY DEFECT THAT MAY RESULT IN FIRE IN A WIRING CONNECTOR USED IN CERTAIN MODEL YEAR (MY) 2001-2004 FORD ESCAPE AND MAZDA TRIBUTE VEHICLES EQUIPPED WITH ABS.THE RECALL CAMPAIGN PRESCRIBES AN INSPECTION OF THE SUBJECT COMPONENTS, WHICH SHALL BE REPAIRED OR REPLACED ONLY IF NECESSARY.IF THE SUBJECT VEHICLE PASSES THE VISUAL INSPECTION THEN THE RECALL INSTRUCTS THE TECHNICIAN TO APPLY ELECTRICAL GREASE (FORD PART NUMBER XG-12) TO THE ABS MODULE CONNECTOR AND VERIFY SYSTEM OPERATION.TO DATE, APPROXIMATELY 388,500 SUBJECT VEHICLES (71.7% OF THE TOTAL RECALL POPULATION) HAVE BEEN SERVICED UNDER THE RECALL CAMPAIGN, THE VAST MAJORITY OF WHICH (373,985) PASSED THE VISUAL INSPECTION AND RECEIVED ONLY THE ELECTRICAL GREASE APPLIED TO THE ABS MODULE CONNECTOR. THE AGENCY IS AWARE OF AT LEAST 86 UNIQUE SUBJECT VEHICLES THAT HAVE REPORTEDLY EXPERIENCED NON-CRASH FIRE INCIDENTS ORIGINATING IN THE ENGINE COMPARTMENT AT OR NEAR THE ABS CONTROL MODULE SOME TIME AFTER THE VEHICLE WAS SERVICED UNDER THE SUBJECT RECALL.THE MANUFACTURER HAS PROVIDED SOME INFORMATION THAT INDICATES CERTAIN VEHICLES WERE IMPROPERLY SERVICED UNDER THE SUBJECT RECALL AS EVIDENCED BY THE FACTORY WIRE TIE-WRAP NOT BEING REMOVED FROM THE WIRING HARNESS (WHICH INDICATES A PROPER INSPECTION COULD NOT HAVE BEEN PERFORMED) AND BY INCORRECT GREASE BEING APPLIED, INCORRECT AMOUNTS OF GREASE, AND EVEN INSTANCES WHERE NO GREASE WAS APPLIED TO THE ABS MODULE CONNECTOR.ALSO, THERE REMAIN SOME QUESTIONS REGARDING THE SEVERITY OF THE REPORTED FIRE INCIDENTS.THE MANUFACTURER CONTENDS THAT MOST REPORTED FIRES WERE ACTUALLY NON-FIRE THERMAL EVENTS WITH DAMAGE LIMITED TO THE SUBJECT COMPONENTS AND THAT MOST VEHICLES ARE REPAIRED AND RETURNED TO SERVICE.HOWEVER, THE TREND APPEARS TO BE ONGOING WITH 5 REPORTED INCIDENTS HAVING OCCURRED IN THE PAST 6 MONTHS.ACCORDINGLY, THIS RECALL QUERY HAS BEEN UPGRADED TO AN ENGINEERING ANALYSIS TO FURTHER ASSESS THE EFFECTIVENESS OF THE RECALL REMEDY.

Recorded closure: Jan 15, 2010

Find investigation RQ09002
Opened Apr 14, 2009 ClosedENGINE COMPARTMENT FIREDP09003

THE OFFICE OF DEFECTS INVESTIGATION (ODI) RECEIVED A DEFECT PETITION DATED MARCH 5, 2009 ALLEGING THAT THE PETITIONER NEVER RECEIVED THE RECALL REMEDY FOR 07V-156 AND THAT, AS A RESULT, THE PETITIONER'S MY2003 FORD ESCAPE CAUGHT FIRE AT THE ABS CONTROL MODULE.IN RESPONSE TO ODI FOLLOW-UP, THE MANUFACTURER VERIFIED THAT THE PETITIONER'S VEHICLE HAD IN FACT RECEIVED SERVICE RELATED TO SAFETY RECALL 07V156 - A FACT LATER CORROBORATED BY THE PETITIONER.CIRCUMSTANCES OF THE FIRE EXPERIENCED IN THE PETITIONER'S REMEDIED VEHICLE INDICATE THAT THE REMEDY WAS INEFFECTIVE.ADDITIONAL REVIEW BY ODI IDENTIFIED AN ADDITIONAL 6 SIMILAR (ALLEGED TO HAVE ORIGINATED IN THE ENGINE COMPARTMENT AT OR NEAR THE ABS CONTROL MODULE ) NON-CRASH FIRE INCIDENTS IN SUBJECT VEHICLES KNOWN TO HAVE RECEIVED THE RECALL REMEDY.ACCORDINGLY, A RECALL QUERY (RQ09-002) HAS BEEN OPENED TO ASSESS THE EFFECTIVENESS OF THE RECALL REMEDY.

Recorded closure: Apr 15, 2009

Find investigation DP09003
Opened Oct 30, 2006 ClosedENGINE COMPARTMENT FIREPE06048

IN LETTERS DATED MARCH 30, 2007, FORD AND MAZDA NOTIFIED NHTSA THAT THEY WILL CONDUCT SAFETY RECALLS TO REMEDY A SAFETY DEFECT THAT MAY RESULT IN FIRE IN A WIRING CONNECTOR USED IN CERTAIN MODEL YEAR (MY) 2001-2004 FORD ESCAPE AND MAZDA TRIBUTE SPORT UTILITY VEHICLES EQUIPPED WITH ABS.RECALL 07V-156 INVOLVES APPROXIMATELY 446,450 MY 2001-2004 ESCAPE VEHICLES MANUFACTURED FROM OCTOBER 22, 1999 THROUGH JANUARY 23, 2004.RECALL 07V-157 INVOLVES APPROXIMATELY 95,300 MY 2001-2004 TRIBUTE VEHICLES MANUFACTURED FROM APRIL 17, 2000 THROUGH DECEMBER 19, 2003. ACCORDING TO THE MANUFACTURERS, THE ELECTRICAL WIRING CONNECTORS TO THE ABS ELECTRONIC CONTROL MODULE WERE MANUFACTURED WITH WIRE SEALS MISSING OR IMPROPERLY INSTALLED IN SOME WIRING HARNESSES USED IN THE RECALL POPULATIONS.THIS MAY ALLOW ENVIRONMENTAL CONTAMINANTS SUCH AS WATER OR BRAKE FLUID TO ENTER THE ABS ELECTRICAL CONNECTOR INTERFACE AND CAUSE CORROSION OF THE ELECTRICAL TERMINALS.SUCH CORROSION MAY RESULT IN AN ILLUMINATED ABS TELLTALE, AN OPEN CIRCUIT, AND/OR AN ENGINE COMPARTMENT FIRE ORIGINATING AT THE ELECTRICAL CONNECTOR.TO REMEDY THE DEFECT, THE MANUFACTURERS WILL INSPECT THE CONNECTORS FOR SEAL INTEGRITY.IF A SEAL INTEGRITY ISSUE IS IDENTIFIED THE VEHICLE WILL BE REPAIRED AS NECESSARY.ALL VEHICLES WILL HAVE DIELECTRIC GREASE APPLIED TO THE CONNECTORS TO FURTHER REDUCE THE POSSIBILITY OF CONTAMINANTS ENTERING THE ELECTRICAL CONNECTORS. TO DATE, ODI IS AWARE OF 120 NON-CRASH RELATED FIRE INCIDENTS ALLEGED TO HAVE ORIGINATED IN THE ENGINE COMPARTMENT AT OR NEAR THE ABS ELECTRONIC CONTROL MODULE IN THE SUBJECT VEHICLES, WHICH REPRESENT APPROXIMATELY 80 PERCENT OF THE RECALL POPULATION.OF THE 120 ALLEGED FIRES, 6 ARE ALLEGED TO HAVE OCCURRED WHEN THE VEHICLE WAS PARKED INSIDE A GARAGE STRUCTURE.IN 4 INCIDENTS, COMPLAINANTS ALLEGED THE STRUCTURE OR ADJOINING STRUCTURE(S) SUFFERED SMOKE DAMAGE, WHILE IN 2 INCIDENTS, THE ALLEGED FIRES CAUSED MORE EXTENSIVE DAMAGE TOTALING APPROXIMATELY $50,000 EACH.THERE ARE NO KNOWN INJURIES OR FATALITIES RELATED TO THE ALLEGED DEFECT.BASED ON THE FORD AND MAZDA RECALLS, THIS INVESTIGATION IS CLOSED.

Recorded closure: Apr 17, 2007

Campaign reference in the source: 07V157000

Find investigation PE06048
Opened Sep 10, 2002 ClosedENGINE STALLINGEA02027

FORD'S AND MAZDA'S LETTERS TO NHTSA DATED APRIL 5 AND APRIL 9, 2004, STATE THAT THEY WILL RECALL MODEL YEAR 2001-03 FORD ESCAPE AND MAZDA TRIBUTE VEHICLES WITH THE V6 ENGINE BUILT THRU SEPTEMBER 11, 2002.DEALERS WILL ADJUST ENGINE CALIBRATION IN THE PROGRAMMABLE CONTROL MODULE (PCM), WHICH IN ITS CURRENT SETTING, CAN CAUSE THE ENGINE TO SHUT DOWN IF THE VEHICLE IS DECELERATING AT SPEEDS BELOW 40 MPH. THE ENGINE SHUTS DOWN DUE TO EXCESSIVELY RICH AIR-FUEL MIXTURES BEING SENT TO THE ENGINE.WHEN THE ENGINE SHUTS DOWN, DRIVERS MAY NOTICE A LOSS OF POWER ASSIST FOR THEIR STEERING AND BRAKES. THE MAJORITY OF THE COMPLAINANTS HAVE INDICATED TO THE AGENCY THAT THE STALL IS INTERMITTENT AND CAN HAPPEN MORE THAN ONCE.

Recorded closure: Apr 15, 2004

Campaign reference in the source: 04V175000

Find investigation EA02027
Opened Dec 7, 2001 ClosedENGINE STALLINGPE01043

Recorded closure: Sep 10, 2002

Find investigation PE01043

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