The vehicle dossier US · 2002
2002 Mazda
MPVProblems & recalls
124 distinct owner reports in the NHTSA snapshot. Transmission & drivetrain appears in 66 of them. Explore what was reported—and which official actions are on file.
01 / Owner-reported evidence
What owners reported.
Categories attached to 124 distinct reports. A report can mention more than one component, so category totals can overlap.
See original component labels
These are reports made to NHTSA, not verified diagnoses. More reports can reflect more vehicles, more time on the road, or greater reporting activity.
The reporting timeline
When reports arrived.
Reports by year filed, not by the year a problem occurred. Showing the latest 14 years with reports.
60,950 miles is the median among 92 reports with usable mileage. The middle half spans 38,500–83,000 miles.
This describes the submitted reports. It does not predict when a vehicle will fail.
02 / Official safety campaigns
4 recall campaigns on file.
A campaign can cover only certain production dates or configurations. The count does not tell you whether an individual car has an open recall.
VEHICLE SPEED CONTROL:CABLESCampaign 04V234000
Reported concern
ON CERTAIN MINIVANS EQUIPPED WITH CRUISE CONTROL, THE CRUISE CONTROL ACTUATOR CABLE MAY BE BROKEN DUE TO INSUFFICIENT STRENGTH (GROUP 1). ALSO INCLUDED ARE CERTAIN 2000-2001 MINIVANS EQUIPPED WITH CRUISE CONTROL BUILT BETWEEN MARCH 31, 1999 AND MARCH 31, 2001, THAT HAVE HAD THE CRUISE CONTROL REPAIRED AND POSSIBLY HAD A DEFECTIVE CABLE INSTALLED DURING THAT REPAIR (GROUP 2).
Manufacturer’s stated response
DEALERS WILL REPLACE THE ACTUATOR CABLE. OWNER NOTIFICATION FOR VEHICLES INVOLVED IN GROUP 1 BEGAN ON JULY 7, 2004. OWNER NOTIFICATION FOR VEHICLES INVOLVED IN GROUP 2 BEGAN ON SEPTEMBER 10, 2004. OWNERS SHOULD CONTACT MAZDA AT 1-800-222-5500.
Manufacturer campaign: 2004F
Read campaign 04V234000 at NHTSAEXTERIOR LIGHTING:FOG LIGHTSCampaign 03V206000
Reported concern
ON CERTAIN MINI VANS AND PASSENGER VEHICLES, THE SOCKET HOLDER IN THE FOG LIGHTS IS INSTALLED IN THE LAMP CASING USING PRESSURE. DURING OPERATION OF THE FOG LIGHT, THE HEAT FROM THE BULB CAN EXPAND THE SOCKET HOLDER. THE EXPANSION CAN FORCE THE SOCKET HOLDER REARWARD. AFTER REPEATEDLY BEING SUBJECT TO THIS EXPANSION, IF THE FOG LIGHT IS ALSO SUBJECTED TO VIBRATION DURING VEHICLE OPERATION, THE SOCKET HOLDER WITH THE BULB HOLDER AND THE WIRING HARNESS MAY SEPARATE FROM THE FOG LIGHT CASING.
Manufacturer’s stated response
DEALERS WILL INSTALL A SPRING TO PREVENT THE SOCKET HOLDER FROM SEPARATING FROM THE LAMP CASE. OWNER NOTIFICATION BEGAN ON JULY 14, 2003. OWNERS WHO TAKE THEIR VEHICLES TO AN AUTHORIZED DEALER ON AN AGREED UPON SERVICE DATE AND DO NOT RECEIVE THE FREE REMEDY WITHIN A REASONABLE TIME SHOULD CONTACT MAZDA AT 1-800-222-5500.
Manufacturer campaign: 1103F
Read campaign 03V206000 at NHTSAEXTERIOR LIGHTING:FOG LIGHTSCampaign 03V053000
Reported concern
ON CERTAIN MINI VANS EQUIPPED WITH FRONT FOG LIGHTS,THE FOG LIGHT BULB SOCKET MAY HAVE BEEN INSTALLED IMPROPERLY.
Manufacturer’s stated response
DEALERS WILL INSPECT THE INSTALLATION CONDITION OF THE FOG LIGHT BULB ASSEMBLY, AND REPAIR IT WHEN NECESSARY. OWNER NOTIFICATION BEGAN MARCH 31, 2003. OWNERS WHO TAKE THEIR VEHICLES TO AN AUTHORIZED DEALER ON AN AGREED UPON SERVICE DATE AND DO NOT RECEIVE THE FREE REMEDY WITHIN A REASONABLE TIME SHOULD CONTACT MAZDA AT 1-800-222-5500.
Manufacturer campaign: 0903C
Read campaign 03V053000 at NHTSAEQUIPMENT:OTHER:LABELSCampaign 02V078000
Reported concern
CERTAIN MINI VANS FAIL TO COMPLY TO THE REQUIREMENTS OF FEDERAL MOTOR VEHICLE SAFETY STANDARD NO. 120, "TIRE SELECTION AND RIMS FOR MOTOR VEHICLES OTHER THAN PASSENGER CARS." AN INCORRECT GROSS AXLE WEIGHT RATING (GAWR) WAS INDICATED ON THE CERTIFICATION LABEL.
Manufacturer’s stated response
OWNERS WILL BE MAILED ACCURATE CERTIFICATION LABELS AND INSERTS FOR THE OWNER'S MANUAL. OWNER NOTIFICATION BEGAN JUNE 12, 2002. OWNERS WHO TAKE THEIR VEHICLES TO AN AUTHORIZED DEALER ON AN AGREED UPON SERVICE DATE AND DO NOT RECEIVE THE FREE REMEDY WITHIN A REASONABLE TIME SHOULD CONTACT MAZDA AT 1-800-222-5500.
Read campaign 02V078000 at NHTSA03 / The manufacturer’s record
Instructions. Updates. Responses.
130 distinct communications list this model-year. Showing the latest 12. A matching model-year does not establish that every engine, trim or reported symptom is covered.
SA-055-26Product Quality Information (PQI) DESCRIPTION Service Information MT-041/12 is no longer valid. It has been unpublished and superseded by the Field Quality Information Report (FQIR) reporting system.NHTSA ID 11037013
Product Quality Information (PQI) DESCRIPTION Service Information MT-041/12 is no longer valid. It has been unpublished and superseded by the Field Quality Information Report (FQIR) reporting system.
Components: UNKNOWN OR OTHER. Confirm detailed applicability in the original document.
Source record 11037013 at NHTSA09-022-26This bulletin supersedes the previously issued bulletin(s) listed below. The changes are noted in Red text. 09-042/04 12/10/04 DESCRIPTION Some vehicles may exhibit inoperative electric rear window defroster grid lines, integra…NHTSA ID 11035599
This bulletin supersedes the previously issued bulletin(s) listed below. The changes are noted in Red text. 09-042/04 12/10/04 DESCRIPTION Some vehicles may exhibit inoperative electric rear window defroster grid lines, integral antenna concerns causing radio reception issues or terminal tabs pulled from the rear window glass. Follow the diagnostic and repair procedures included in this service information to inspect and service rear defroster grid lines, integral antenna concerns or broken terminal tabs.
Components: ELECTRICAL SYSTEM · VISIBILITY/WIPER. Confirm detailed applicability in the original document.
Source record 11035599 at NHTSASA-029-26This Service Alert supersedes the previously issued SA listed below: The changes are noted in Red. SA-011/24 02/12/24, 06/06/24, 07/29/24 DESCRIPTION Mazda has developed factory recommended scheduled maintenance services that s…NHTSA ID 11032103
This Service Alert supersedes the previously issued SA listed below: The changes are noted in Red. SA-011/24 02/12/24, 06/06/24, 07/29/24 DESCRIPTION Mazda has developed factory recommended scheduled maintenance services that support all major vehicle systems. Mazda recommends dealers follow the scheduled maintenance tables as cited in the vehicle-specific workshop manual or owner's manual. Services performed outside of Mazda's factory scheduled maintenance are not recommended. These services are unnecessary and create unneeded expenses for your customers. SCHEDULED MAINTENANCE Refer to the applicable Workshop Manual or Owner's Manual for vehicle -specific manufacturer scheduled maintenance. Workshop Manual - Refer to section 00-00 SCHEDULED MAINTENANCE. Owner's Manual - Refer to section 8 Maintenance and Care. b. Note: Please refer to the information below outlining the services not included in Mazda's Factory Scheduled Maintenance: IMPORTANT: Recommending fluid flushes when not necessary can lead to customer confusion and dissatisfaction. Fluid flushing for preventive maintenance purposes is strongly discouraged, unless otherwise specified in a published procedure (Owner’s Manual, Workshop Manual, Technical Service Bulletin, etc.).
Components: ENGINE · POWER TRAIN · SERVICE BRAKES · UNKNOWN OR OTHER. Confirm detailed applicability in the original document.
Source record 11032103 at NHTSA07-004-25aA musty/mildew type odor may come from the vents when the air conditioning (A/C) system is operating. It is most noticeable when the A/C is first turned ON. This odor is the result of mold growth in the A/C evaporator/cooling u…NHTSA ID 11026904
A musty/mildew type odor may come from the vents when the air conditioning (A/C) system is operating. It is most noticeable when the A/C is first turned ON. This odor is the result of mold growth in the A/C evaporator/cooling unit which is caused by condensation, dust, and pollen within the cooling unit. This condition is usually worse during high humidity conditions. “Mazda Air Cooling Coil Coating” is available to encapsulate the mold to reduce odors. If the product is properly applied, it can effectively reduce the musty/mildew odor for up to three years. NOTE: See parts information for Mazda Air Cooling Coil Coating and Kit part numbers.
Components: UNKNOWN OR OTHER. Confirm detailed applicability in the original document.
Source record 11026904 at NHTSA07-004-25A musty/mildew type odor may come from the vents when the air conditioning (A/C) system is operating. It is most noticeable when the A/C is first turned ON. This odor is the result of mold growth in the A/C evaporator/cooling u…NHTSA ID 11017699
A musty/mildew type odor may come from the vents when the air conditioning (A/C) system is operating. It is most noticeable when the A/C is first turned ON. This odor is the result of mold growth in the A/C evaporator/cooling unit which is caused by condensation, dust, and pollen within the cooling unit. This condition is usually worse during high humidity conditions. “Mazda Air Cooling Coil Coating” is available to encapsulate the mold to reduce odors. If the product is properly applied, it can effectively reduce the musty/mildew odor for up to three years.
Components: UNKNOWN OR OTHER. Confirm detailed applicability in the original document.
Source record 11017699 at NHTSA09-038-24In accordance with Federal regulations, follow the procedure listed below when replacing a speedometer. NOTE: Tampering with a motor vehicle odometer is strictly prohibited by Federal, and State laws. It is the dealer’s respons…NHTSA ID 11006987
In accordance with Federal regulations, follow the procedure listed below when replacing a speedometer. NOTE: Tampering with a motor vehicle odometer is strictly prohibited by Federal, and State laws. It is the dealer’s responsibility to comply with Federal, State, and local laws concerning odometer and related documentation requirements when providing a repair or replacement. Mazda vehicles are manufactured with tamper-proof speedometers. When a speedometer is replaced, the new speedometer will read zero (0) miles. This procedure is extremely important to accurately represent actual vehicle mileage. Prior to speedometer removal, complete the information required on the “Speedometer Replacement Label”. Labels can only be ordered through Mazda eStore. In an effort to achieve a higher level of Customer Experience and retain the value of Mazda’s vehicles, MNAO Warranty Operations is allowing all Mazda dealers to utilize a third party, SPECMO Enterprises, Inc., for Instrument Panel Cluster (IPC) odometer setting service. With the use of SPECMO’s services, it is possible that the odometer will be set between 10 to 31 miles over the odometer mileage at the time of replacement for both warranty and customer pay repairs. Please make sure that the customer is aware that there may be a slight variance to the odometer, in which case the customer may have to accept the slightly higher mileage. Since odometer setting service is not part of the warranty repair, it is not warrantable nor required, but optional. However, Mazda Warranty policy provides after- warranty assistance (AWA) or DSA that can be utilized to cover this service expense.
Components: ELECTRICAL SYSTEM · UNKNOWN OR OTHER. Confirm detailed applicability in the original document.
Source record 11006987 at NHTSASA-011-24bMazda has developed factory recommended scheduled maintenance services that support all major vehicle systems. Mazda recommends dealers follow the scheduled maintenance tables as cited in the vehicle-specific workshop manual or…NHTSA ID 11005671
Mazda has developed factory recommended scheduled maintenance services that support all major vehicle systems. Mazda recommends dealers follow the scheduled maintenance tables as cited in the vehicle-specific workshop manual or owner's manual. Services performed outside of Mazda's factory scheduled maintenance are not recommended. These services are unnecessary and create unneeded expenses for your customers.
Components: UNKNOWN OR OTHER. Confirm detailed applicability in the original document.
Source record 11005671 at NHTSASA-011-24aMazda has developed factory recommended scheduled maintenance services that support all major vehicle systems. Mazda recommends dealers follow the scheduled maintenance tables as cited in the vehicle-specific workshop manual or…NHTSA ID 11003398
Mazda has developed factory recommended scheduled maintenance services that support all major vehicle systems. Mazda recommends dealers follow the scheduled maintenance tables as cited in the vehicle-specific workshop manual or owner's manual. Services performed outside of Mazda's factory scheduled maintenance are not recommended. These services are unnecessary and create unneeded expenses for your customers.
Components: UNKNOWN OR OTHER. Confirm detailed applicability in the original document.
Source record 11003398 at NHTSASA-011-24Mazda has developed factory recommended scheduled maintenance services that support all major vehicle systems. Mazda recommends dealers follow the scheduled maintenance tables as cited in the vehicle-specific workshop manual or…NHTSA ID 10251387
Mazda has developed factory recommended scheduled maintenance services that support all major vehicle systems. Mazda recommends dealers follow the scheduled maintenance tables as cited in the vehicle-specific workshop manual or owner's manual. Services performed outside of Mazda's factory scheduled maintenance are not recommended. These services are unnecessary and create unneeded expenses for your customers.
Components: ENGINE AND ENGINE COOLING · POWER TRAIN · SERVICE BRAKES, HYDRAULIC · STEERING · TIRES · WHEELS. Confirm detailed applicability in the original document.
Source record 10251387 at NHTSA09-016-23Speedometer replacement procedureNHTSA ID 10232299
Speedometer replacement procedure
Components: ELECTRICAL SYSTEM · ELECTRICAL SYSTEM:INSTRUMENT PANEL:SPEEDOMETER/ODOMETER. Confirm detailed applicability in the original document.
Source record 10232299 at NHTSA02-004-22aSome customers may complain of signs of oil on the struts or shock absorbers. In most cases the oil that is present is normal, and a result of the oil that remains on the shaft during the normal sweeping process of the shaft se…NHTSA ID 10226814
Some customers may complain of signs of oil on the struts or shock absorbers. In most cases the oil that is present is normal, and a result of the oil that remains on the shaft during the normal sweeping process of the shaft seal. Follow the inspection guidelines below to determine if the condition is a result of the normal sweeping process or a failure of the shaft seal.
Components: SUSPENSION. Confirm detailed applicability in the original document.
Source record 10226814 at NHTSA09-037-22Mazda can no longer support the replacement of immobilizer units LC62-67-5G2* or DC69-67-5G2* because the supplier is no longer in existence.NHTSA ID 10222576
Mazda can no longer support the replacement of immobilizer units LC62-67-5G2* or DC69-67-5G2* because the supplier is no longer in existence.
Components: ELECTRICAL SYSTEM. Confirm detailed applicability in the original document.
Source record 10222576 at NHTSARecords below contain the NHTSA bulk summary unless a document-reviewed explainer is linked. A service bulletin is not a safety recall or a promise of a free repair. Records may be revised or superseded; verify the current document with the manufacturer.
04 / Agency investigations
Official inquiries.
An investigation is an inquiry into a potential concern. Its presence does not establish a defect, and a closed case does not certify a car’s condition.
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