The vehicle dossier US · 2003

2003 Mazda
MAZDA6Problems & recalls

174 distinct owner reports in the NHTSA snapshot. Engine appears in 46 of them. Explore what was reported—and which official actions are on file.

Snapshot Sep 28, 2026Live NHTSA complaint API How this dossier is compiled

01 / Owner-reported evidence

What owners reported.

Categories attached to 174 distinct reports. A report can mention more than one component, so category totals can overlap.

Engine46 reports
Other components36 reports
Transmission & drivetrain36 reports
Air bags30 reports
Brakes24 reports
Electrical system18 reports
Fuel system15 reports
Body & structure11 reports
Suspension9 reports
Steering7 reports
Visibility4 reports
See original component labels
AIR BAGS28
VEHICLE SPEED CONTROL18
POWER TRAIN:AUTOMATIC TRANSMISSION14
ELECTRICAL SYSTEM12
ENGINE AND ENGINE COOLING12
ENGINE AND ENGINE COOLING:ENGINE10
ENGINE10
SERVICE BRAKES, HYDRAULIC7
POWER TRAIN:MANUAL TRANSMISSION7
POWER TRAIN7
ENGINE AND ENGINE COOLING:EXHAUST SYSTEM6
FUEL SYSTEM, GASOLINE6
SERVICE BRAKES, HYDRAULIC:FOUNDATION COMPONENTS:DISC:ROTOR5
SUSPENSION4
ENGINE AND ENGINE COOLING:EXHAUST SYSTEM:EMISSION CONTROL:CATALYTIC CONVERTOR4
STRUCTURE4
UNKNOWN OR OTHER4
POWER TRAIN:CLUTCH ASSEMBLY:PEDAL/HAND LEVER(MOTORCYCLE)4
SUSPENSION:FRONT3
TIRES3
STEERING3
STRUCTURE:BODY3
FUEL/PROPULSION SYSTEM3
ELECTRICAL SYSTEM:IGNITION2
FUEL SYSTEM, OTHER2
STRUCTURE:BODY:DOOR2
SERVICE BRAKES, AIR:DISC:PADS2
SERVICE BRAKES, HYDRAULIC:FOUNDATION COMPONENTS:DISC:PADS2
SERVICE BRAKES, HYDRAULIC:FOUNDATION COMPONENTS:HOSES, LINES/PIPING, AND FITTINGS2
EQUIPMENT:ELECTRICAL2
POWER TRAIN:CLUTCH ASSEMBLY2
STEERING:RACK AND PINION2
FUEL SYSTEM, GASOLINE:DELIVERY:FUEL PUMP2
ENGINE AND ENGINE COOLING:COOLING SYSTEM2
AIR BAGS:FRONTAL2
LATCHES/LOCKS/LINKAGES:DOORS:LATCH1
VISIBILITY:DEFROSTER/DEFOGGER/HVAC SYSTEM1
ELECTRICAL SYSTEM:WIRING1
SERVICE BRAKES, AIR:ANTILOCK1
VISIBILITY:WINDSHIELD WIPER/WASHER1
POWER TRAIN:MANUAL TRANSMISSION:FLOOR SHIFT ASSEMBLY1
STRUCTURE:BODY:DOOR:HINGE AND ATTACHMENTS1
WHEELS:RIM1
EQUIPMENT:APPLIANCE:AIR CONDITIONER1
FUEL SYSTEM, DIESEL:STORAGE:TANK ASSEMBLY1
STRUCTURE:FRAME AND MEMBERS:UNDERBODY SHIELDS1
ENGINE AND ENGINE COOLING:EXHAUST SYSTEM:EMISSION CONTROL1
SUSPENSION:FRONT:SPRINGS:LEAF SPRING ASSEMBLY:U-BOLT, LEAF SPRING TO AXLE1
SERVICE BRAKES, AIR:DISC:ROTOR1
SERVICE BRAKES, AIR:SUPPLY:HOSES, LINES/PIPING, AND FITTINGS1
SERVICE BRAKES, AIR:CONTROLS:FOOT CONTROL/VALVE1
EQUIPMENT:ELECTRICAL:RADIO/TAPE DECK/CD ETC.1
VISIBILITY:DEFROSTER/DEFOGGER/HVAC SYSTEM:WINDSHIELD:ELECTRICAL HEATING ELEMENT1
VISIBILITY:POWER WINDOW DEVICES AND CONTROLS1
SERVICE BRAKES, HYDRAULIC:ANTILOCK/TRACTION CONTROL/ELECTRONIC LIMITED SLIP1
ENGINE AND ENGINE COOLING:COOLING SYSTEM:FAN1
STEERING: STEERING WHEEL/HANDLE BAR1
STEERING:HYDRAULIC POWER ASSIST SYSTEM1
FUEL SYSTEM, GASOLINE:STORAGE:TANK ASSEMBLY1
SERVICE BRAKES, HYDRAULIC:FOUNDATION COMPONENTS:MASTER CYLINDER1
ENGINE AND ENGINE COOLING:EXHAUST SYSTEM:MANIFOLD/HEADER/MUFFLER/TAIL PIPE1
SEAT BELTS:FRONT:RETRACTOR1
ELECTRICAL SYSTEM:WIRING:FRONT UNDERHOOD1
POWER TRAIN:AUTOMATIC TRANSMISSION:CONTROL MODULE (TCM/PCM/TECM)1
POWER TRAIN:AUTOMATIC TRANSMISSION:TORQUE CONVERTER1
ELECTRICAL SYSTEM:WIRING:INTERIOR/UNDER DASH1
ELECTRICAL SYSTEM:WIRING:FUSES AND CIRCUIT BREAKERS1
WHEELS:LUGS/NUTS/BOLTS/STUDS1
ELECTRICAL SYSTEM:ALTERNATOR/GENERATOR/REGULATOR1
TIRES:TREAD/BELT1
SUSPENSION:REAR1
POWER TRAIN:DRIVELINE1
LATCHES/LOCKS/LINKAGES1
EXTERIOR LIGHTING1
FUEL SYSTEM, GASOLINE:DELIVERY1
SERVICE BRAKES, ELECTRIC1
SEATS1
SEAT BELTS1
SERVICE BRAKES1

These are reports made to NHTSA, not verified diagnoses. More reports can reflect more vehicles, more time on the road, or greater reporting activity.

The reporting timeline

When reports arrived.

Reports by year filed, not by the year a problem occurred. Showing the latest 15 years with reports.

Year filed (last two digits)Latest report: Jan 25, 2022
Mileage, where supplied

24,990 miles is the median among 112 reports with usable mileage. The middle half spans 6,000–87,790 miles.

This describes the submitted reports. It does not predict when a vehicle will fail.

02 / Official safety campaigns

9 recall campaigns on file.

A campaign can cover only certain production dates or configurations. The count does not tell you whether an individual car has an open recall.

Oct 31, 2019 Safety recallAIR BAGS:FRONTAL:PASSENGER SIDE:INFLATOR MODULECampaign 19V781000

A do-not-drive advisory is recorded. Verify applicability immediately with NHTSA or the manufacturer.

Reported concern

Mazda North American Operations (Mazda) is recalling certain 2003-2008 Mazda6, 2004-2005 MPV, 2004 RX-8, and 2006-2007 Mazdaspeed6 vehicles. These vehicles had their passenger frontal air bag inflators previously replaced under a prior recall using inflators of the same design. The inflators may explode due to propellant degradation occurring after long-term exposure to high absolute humidity, temperature and temperature cycling.

Manufacturer’s stated response

Owners are advised not to drive their vehicles until the remedy is performed. Mazda will notify owners, and dealers will replace the front passenger air bag inflator with an alternate one, free of charge. The recall began December 3, 2019. Owners may contact Mazda customer service at 1-800-222-5500, option 4. Mazda's number for this recall is 2618F. Note: This recall supersedes recalls 13V130, 14V362, 14V773 and 15V869.

Manufacturer campaign: 2618F

Read campaign 19V781000 at NHTSA
Jun 15, 2018 Safety recallAIR BAGS:FRONTAL:PASSENGER SIDE:INFLATOR MODULECampaign 18V402000

A do-not-drive advisory is recorded. Verify applicability immediately with NHTSA or the manufacturer.

Reported concern

Mazda North America Operations (Mazda) is recalling certain 2003-2008 Mazda6, 2006-2007 Mazdaspeed6 and 2004 MPV vehicles nationwide. Mazda is also recalling 2005-2006 MPV vehicles in Alabama, Arizona, Arkansas, California, Delaware, the District of Columbia, Florida, Georgia, Hawaii, Illinois, Indiana, Kansas, Kentucky, Louisiana, Maryland, Mississippi, Missouri, Nebraska, Nevada, New Jersey, New Mexico, North Carolina, Ohio, Oklahoma, Pennsylvania, South Carolina, Tennessee, Texas, Virginia, West Virginia, Puerto Rico, American Samoa, Guam, the Northern Mariana Islands (Saipan), and the U.S. Virgin Islands. On July 9, 2019 this recall was expanded to include certain 2004-2011 RX-8 vehicles that were previously recalled under 16V-354 but have not yet been repaired. These vehicles are equipped with certain air bag inflators assembled as part of the passenger frontal air bag modules, and used as original equipment or replacement equipment. In the event of a crash necessitating deployment of the passenger frontal air bag, these passenger air bag inflators may explode due to propellant degradation occurring after long-term exposure to absolute humidity and temperature cycling.

Manufacturer’s stated response

Owners are advised not to drive their vehicles until the remedy is performed. Mazda will notify owners, and dealers will replace the front passenger air bag inflator with an alternate inflator, free of charge. The recall began July 6, 2018. Mailing to the affected RX-8 owners began July 6, 2019. Owners may contact Mazda customer service at 1-800-222-5500, option 4. Mazda's number for this recall is 2618F. Note: With the addition of the RX-8 vehicles, this recall fully supersedes recall 16V354.

Manufacturer campaign: 2618F

Read campaign 18V402000 at NHTSA
Jul 26, 2017 Safety recallAIR BAGS:FRONTAL:DRIVER SIDE:INFLATOR MODULECampaign 17V474000

A do-not-drive advisory is recorded. Verify applicability immediately with NHTSA or the manufacturer.

Reported concern

Mazda North American Operations (Mazda) is recalling certain model year 2003-2008 Mazda6, 2004-2008 RX-8, and 2006-2007 Mazdaspeed6 vehicles. The affected vehicles are equipped with a dual-stage driver frontal air bag that may be susceptible to moisture intrusion and other factors, including manufacturing variability that, over time, could cause the inflator to rupture.

Manufacturer’s stated response

Owners are advised not to drive their vehicles until the remedy is performed. Mazda will notify owners, and dealers will replace the driver's frontal air bag inflator with an alternate inflator, free of charge. The recall began on September 12, 2017. Owners may contact Mazda customer service at 1-800-222-5500. Mazda's number for this recall is 1417G. Note: This recall supersedes recall 15V-382.

Manufacturer campaign: 1417G

Read campaign 17V474000 at NHTSA
May 11, 2009 Safety recallEXTERIOR LIGHTING:HEADLIGHTSCampaign 09E025000

Reported concern

DOPE, INC. IS RECALLING 42,540 COMBINATION CORNER AND BUMPER LAMP ASSEMBLIES OF VARIOUS PART NUMBERS SOLD FOR USE AS AFTERMARKET EQUIPMENT FOR VARIOUS PASSENGER VEHICLES. THESE HEADLAMPS FAIL TO CONFORM TO THE REQUIREMENTS OF FEDERAL MOTOR VEHICLE SAFETY STANDARD NO. 108, "LAMPS, REFLECTIVE DEVICES, AND ASSOCIATED EQUIPMENT." THESE LAMPS DO NOT CONTAIN THE REQUIRED AMBER SIDE REFLECTORS.

Manufacturer’s stated response

DOPE, INC. WILL NOTIFY OWNERS AND OFFER A FULL REFUND FOR THE NONCOMPLIANT COMBINATION LAMPS. THE SAFETY RECALL BEGAN ON JULY 28, 2009. OWNERS MAY CONTACT DOPE, INC. AT 1-626-272-1798.

Read campaign 09E025000 at NHTSA
Apr 7, 2009 Safety recallEXTERIOR LIGHTINGCampaign 09E012000

Reported concern

SABERSPORT IS RECALLING 16,270 COMBINATION CORNER AND BUMPER LAMP ASSEMBLIES OF VARIOUS PART NUMBERS SOLD FOR USE AS AFTERMARKET EQUIPMENT FOR VARIOUS PASSENGER VEHICLES. THESE HEADLAMPS FAIL TO CONFORM TO THE REQUIREMENTS OF FEDERAL MOTOR VEHICLE SAFETY STANDARD NO. 108, "LAMPS, REFLECTIVE DEVICES, AND ASSOCIATED EQUIPMENT." THESE LAMPS DO NOT CONTAIN THE REQUIRED AMBER SIDE REFLECTORS.

Manufacturer’s stated response

SABERSPORT WILL NOTIFY OWNERS AND OFFER A FULL REFUND FOR THE NONCOMPLIANT COMBINATION LAMPS. THE SAFETY RECALL BEGAN ON MAY 11, 2009. OWNERS MAY CONTACT SABERSPORT AT 1-909-598-7589.

Read campaign 09E012000 at NHTSA
Apr 2, 2009 Safety recallEQUIPMENTCampaign 09E011000

Reported concern

THULE, INC. IS RECALLING 2,323 OWNER-INSTALLED ROOF-MOUNTED FIT KITS, MODELS 3068 AND 3069, MANUFACTURED BETWEEN JANUARY 1, 2008 AND FEBRUARY 28, 2009 THAT ARE USED WITH THULE PODIUM FOOT PACKS, MODELS 460 AND 460R. THESE FIT KITS WERE SOLD AS AFTERMARKET EQUIPMENT FOR USE ON THE VEHICLES LISTED ABOVE. THE BOLT(S) USED TO SECURE THE FOOT TO THE VEHICLE WAS MANUFACTURED TO A HARDNESS THAT MAY CAUSE THE BOLT(S) TO BE BRITTLE AND POTENTIALLY BREAK UNDER STRESS.

Manufacturer’s stated response

THULE WILL MAIL A RETRO FIT KIT ALONG WITH REPAIR INSTRUCTIONS TO OWNERS FREE OF CHARGE. THE SAFETY RECALL IS EXPECTED TO BEGIN ON OR BEFORE APRIL 13, 2009. OWNERS MAY CONTACT THULE TOLL-FREE AT 1-800-238-2388.

Read campaign 09E011000 at NHTSA
Dec 16, 2003 Safety recallFUEL SYSTEM, GASOLINE:DELIVERYCampaign 03V531000

Reported concern

ON CERTAIN PASSENGER VEHICLES, THE FUEL SENDER UNIT (FSU) MAY HAVE BEEN IMPROPERLY INSTALLED IN THE FUEL TANK, PRODUCING AN INADEQUATE SEAL, AND FUEL MAY LEAK.

Manufacturer’s stated response

DEALERS WILL INSPECT THE TOP OF THE FUEL TANK, AND IF NECESSARY, REPAIR OR REPLACE IT. OWNER NOTIFICATION BEGAN FEBRUARY 9, 2004. OWNERS SHOULD CONTACT MAZDA AT 1-800-222-5500.

Manufacturer campaign: 1403L

Read campaign 03V531000 at NHTSA
Jun 5, 2003 Safety recallPARKING BRAKE:INDICATOR LIGHTCampaign 03V207000

Reported concern

CERTAIN PASSENGER VEHICLES FAIL TO COMPLY WITH REQUIREMENTS OF FEDERAL MOTOR VEHICLE SAFETY STANDARD NO. 135, "PASSENGER CAR BRAKE SYSTEMS." DURING PRODUCTION, THE FLOAT IN THE FLUID LEVEL SENSOR IN THE BRAKE RESERVOIR CAN BE FORCED OFF OF THE GUIDE RAIL DURING THE FILLING OF THE MASTER CYLINDER.

Manufacturer’s stated response

MAZDA HAS NOT YET PROVIDED A REMEDY FOR THIS CAMPAIGN. OWNER NOTIFICATION BEGAN JULY 14, 2003. OWNERS WHO TAKE THEIR VEHICLES TO AN AUTHORIZED DEALER ON AN AGREED UPON SERVICE DATE AND DO NOT RECEIVE THE FREE REMEDY WITHIN A REASONABLE TIME SHOULD CONTACT MAZDA AT 1-800-222-5500.

Manufacturer campaign: 1203F

Read campaign 03V207000 at NHTSA
Jun 5, 2003 Safety recallEXTERIOR LIGHTING:FOG LIGHTSCampaign 03V206000

Reported concern

ON CERTAIN MINI VANS AND PASSENGER VEHICLES, THE SOCKET HOLDER IN THE FOG LIGHTS IS INSTALLED IN THE LAMP CASING USING PRESSURE. DURING OPERATION OF THE FOG LIGHT, THE HEAT FROM THE BULB CAN EXPAND THE SOCKET HOLDER. THE EXPANSION CAN FORCE THE SOCKET HOLDER REARWARD. AFTER REPEATEDLY BEING SUBJECT TO THIS EXPANSION, IF THE FOG LIGHT IS ALSO SUBJECTED TO VIBRATION DURING VEHICLE OPERATION, THE SOCKET HOLDER WITH THE BULB HOLDER AND THE WIRING HARNESS MAY SEPARATE FROM THE FOG LIGHT CASING.

Manufacturer’s stated response

DEALERS WILL INSTALL A SPRING TO PREVENT THE SOCKET HOLDER FROM SEPARATING FROM THE LAMP CASE. OWNER NOTIFICATION BEGAN ON JULY 14, 2003. OWNERS WHO TAKE THEIR VEHICLES TO AN AUTHORIZED DEALER ON AN AGREED UPON SERVICE DATE AND DO NOT RECEIVE THE FREE REMEDY WITHIN A REASONABLE TIME SHOULD CONTACT MAZDA AT 1-800-222-5500.

Manufacturer campaign: 1103F

Read campaign 03V206000 at NHTSA
Check this car’s VIN at NHTSA

03 / The manufacturer’s record

Instructions. Updates. Responses.

210 distinct communications list this model-year. Showing the latest 12. A matching model-year does not establish that every engine, trim or reported symptom is covered.

Aug 20, 2026 Service Bulletin/Repair InstructionsSA-055-26Product Quality Information (PQI) DESCRIPTION Service Information MT-041/12 is no longer valid. It has been unpublished and superseded by the Field Quality Information Report (FQIR) reporting system.NHTSA ID 11037013

Product Quality Information (PQI) DESCRIPTION Service Information MT-041/12 is no longer valid. It has been unpublished and superseded by the Field Quality Information Report (FQIR) reporting system.

Components: UNKNOWN OR OTHER. Confirm detailed applicability in the original document.

Source record 11037013 at NHTSA
Jul 29, 2026 Service Bulletin/Repair Instructions09-022-26This bulletin supersedes the previously issued bulletin(s) listed below. The changes are noted in Red text. 09-042/04 12/10/04 DESCRIPTION Some vehicles may exhibit inoperative electric rear window defroster grid lines, integra…NHTSA ID 11035599

This bulletin supersedes the previously issued bulletin(s) listed below. The changes are noted in Red text. 09-042/04 12/10/04 DESCRIPTION Some vehicles may exhibit inoperative electric rear window defroster grid lines, integral antenna concerns causing radio reception issues or terminal tabs pulled from the rear window glass. Follow the diagnostic and repair procedures included in this service information to inspect and service rear defroster grid lines, integral antenna concerns or broken terminal tabs.

Components: ELECTRICAL SYSTEM · VISIBILITY/WIPER. Confirm detailed applicability in the original document.

Source record 11035599 at NHTSA
Apr 21, 2026 Service Bulletin/Repair InstructionsSA-029-26This Service Alert supersedes the previously issued SA listed below: The changes are noted in Red. SA-011/24 02/12/24, 06/06/24, 07/29/24 DESCRIPTION Mazda has developed factory recommended scheduled maintenance services that s…NHTSA ID 11032103

This Service Alert supersedes the previously issued SA listed below: The changes are noted in Red. SA-011/24 02/12/24, 06/06/24, 07/29/24 DESCRIPTION Mazda has developed factory recommended scheduled maintenance services that support all major vehicle systems. Mazda recommends dealers follow the scheduled maintenance tables as cited in the vehicle-specific workshop manual or owner's manual. Services performed outside of Mazda's factory scheduled maintenance are not recommended. These services are unnecessary and create unneeded expenses for your customers. SCHEDULED MAINTENANCE Refer to the applicable Workshop Manual or Owner's Manual for vehicle -specific manufacturer scheduled maintenance. Workshop Manual - Refer to section 00-00 SCHEDULED MAINTENANCE. Owner's Manual - Refer to section 8 Maintenance and Care. b. Note: Please refer to the information below outlining the services not included in Mazda's Factory Scheduled Maintenance: IMPORTANT: Recommending fluid flushes when not necessary can lead to customer confusion and dissatisfaction. Fluid flushing for preventive maintenance purposes is strongly discouraged, unless otherwise specified in a published procedure (Owner’s Manual, Workshop Manual, Technical Service Bulletin, etc.).

Components: ENGINE · POWER TRAIN · SERVICE BRAKES · UNKNOWN OR OTHER. Confirm detailed applicability in the original document.

Source record 11032103 at NHTSA
Dec 10, 2025 Service Bulletin/Repair Instructions07-004-25aA musty/mildew type odor may come from the vents when the air conditioning (A/C) system is operating. It is most noticeable when the A/C is first turned ON. This odor is the result of mold growth in the A/C evaporator/cooling u…NHTSA ID 11026904

A musty/mildew type odor may come from the vents when the air conditioning (A/C) system is operating. It is most noticeable when the A/C is first turned ON. This odor is the result of mold growth in the A/C evaporator/cooling unit which is caused by condensation, dust, and pollen within the cooling unit. This condition is usually worse during high humidity conditions. “Mazda Air Cooling Coil Coating” is available to encapsulate the mold to reduce odors. If the product is properly applied, it can effectively reduce the musty/mildew odor for up to three years. NOTE: See parts information for Mazda Air Cooling Coil Coating and Kit part numbers.

Components: UNKNOWN OR OTHER. Confirm detailed applicability in the original document.

Source record 11026904 at NHTSA
Aug 14, 2025 Service Bulletin/Repair InstructionsSA-036-25When replacing the SiriusXM satellite radio unit, a call must be made to inform SiriusXM of the existing Radio ID and the new/replacement SAT Radio ID as soon as possible to ensure the customer leaves the dealership with an act…NHTSA ID 11022727

When replacing the SiriusXM satellite radio unit, a call must be made to inform SiriusXM of the existing Radio ID and the new/replacement SAT Radio ID as soon as possible to ensure the customer leaves the dealership with an active SAT radio.

Components: UNKNOWN OR OTHER. Confirm detailed applicability in the original document.

Source record 11022727 at NHTSA
Jun 19, 2025 Service Bulletin/Repair InstructionsSA-032-25Some customers may complain about a noisy HVAC blower motor or odor after a cabin air filter replacement. Foreign debris on the blower motor after servicing the cabin air filter may be the cause. During the removal of the cabin…NHTSA ID 11020039

Some customers may complain about a noisy HVAC blower motor or odor after a cabin air filter replacement. Foreign debris on the blower motor after servicing the cabin air filter may be the cause. During the removal of the cabin air filter, foreign debris (leaves, dust, dirt....ect.) may fall on the blower motor causing a fluttering type noise or odor.

Components: UNKNOWN OR OTHER. Confirm detailed applicability in the original document.

Source record 11020039 at NHTSA
Apr 25, 2025 Service Bulletin/Repair Instructions07-004-25A musty/mildew type odor may come from the vents when the air conditioning (A/C) system is operating. It is most noticeable when the A/C is first turned ON. This odor is the result of mold growth in the A/C evaporator/cooling u…NHTSA ID 11017699

A musty/mildew type odor may come from the vents when the air conditioning (A/C) system is operating. It is most noticeable when the A/C is first turned ON. This odor is the result of mold growth in the A/C evaporator/cooling unit which is caused by condensation, dust, and pollen within the cooling unit. This condition is usually worse during high humidity conditions. “Mazda Air Cooling Coil Coating” is available to encapsulate the mold to reduce odors. If the product is properly applied, it can effectively reduce the musty/mildew odor for up to three years.

Components: UNKNOWN OR OTHER. Confirm detailed applicability in the original document.

Source record 11017699 at NHTSA
Aug 15, 2024 Service Bulletin/Repair InstructionsSA-058-24Some vehicles may experience exterior trim heat damage such (melted, separating, etc.) when parked near a glass building or Low-E windows. This may be caused by the sun's reflection.NHTSA ID 11007022

Some vehicles may experience exterior trim heat damage such (melted, separating, etc.) when parked near a glass building or Low-E windows. This may be caused by the sun's reflection.

Components: STRUCTURE:BODY. Confirm detailed applicability in the original document.

Source record 11007022 at NHTSA
Aug 8, 2024 Service Bulletin/Repair Instructions09-038-24In accordance with Federal regulations, follow the procedure listed below when replacing a speedometer. NOTE: Tampering with a motor vehicle odometer is strictly prohibited by Federal, and State laws. It is the dealer’s respons…NHTSA ID 11006987

In accordance with Federal regulations, follow the procedure listed below when replacing a speedometer. NOTE: Tampering with a motor vehicle odometer is strictly prohibited by Federal, and State laws. It is the dealer’s responsibility to comply with Federal, State, and local laws concerning odometer and related documentation requirements when providing a repair or replacement. Mazda vehicles are manufactured with tamper-proof speedometers. When a speedometer is replaced, the new speedometer will read zero (0) miles. This procedure is extremely important to accurately represent actual vehicle mileage. Prior to speedometer removal, complete the information required on the “Speedometer Replacement Label”. Labels can only be ordered through Mazda eStore. In an effort to achieve a higher level of Customer Experience and retain the value of Mazda’s vehicles, MNAO Warranty Operations is allowing all Mazda dealers to utilize a third party, SPECMO Enterprises, Inc., for Instrument Panel Cluster (IPC) odometer setting service. With the use of SPECMO’s services, it is possible that the odometer will be set between 10 to 31 miles over the odometer mileage at the time of replacement for both warranty and customer pay repairs. Please make sure that the customer is aware that there may be a slight variance to the odometer, in which case the customer may have to accept the slightly higher mileage. Since odometer setting service is not part of the warranty repair, it is not warrantable nor required, but optional. However, Mazda Warranty policy provides after- warranty assistance (AWA) or DSA that can be utilized to cover this service expense.

Components: ELECTRICAL SYSTEM · UNKNOWN OR OTHER. Confirm detailed applicability in the original document.

Source record 11006987 at NHTSA
Jul 29, 2024 Service Bulletin/Repair InstructionsSA-011-24bMazda has developed factory recommended scheduled maintenance services that support all major vehicle systems. Mazda recommends dealers follow the scheduled maintenance tables as cited in the vehicle-specific workshop manual or…NHTSA ID 11005671

Mazda has developed factory recommended scheduled maintenance services that support all major vehicle systems. Mazda recommends dealers follow the scheduled maintenance tables as cited in the vehicle-specific workshop manual or owner's manual. Services performed outside of Mazda's factory scheduled maintenance are not recommended. These services are unnecessary and create unneeded expenses for your customers.

Components: UNKNOWN OR OTHER. Confirm detailed applicability in the original document.

Source record 11005671 at NHTSA
Jun 7, 2024 OtherSA-011-24aMazda has developed factory recommended scheduled maintenance services that support all major vehicle systems. Mazda recommends dealers follow the scheduled maintenance tables as cited in the vehicle-specific workshop manual or…NHTSA ID 11003398

Mazda has developed factory recommended scheduled maintenance services that support all major vehicle systems. Mazda recommends dealers follow the scheduled maintenance tables as cited in the vehicle-specific workshop manual or owner's manual. Services performed outside of Mazda's factory scheduled maintenance are not recommended. These services are unnecessary and create unneeded expenses for your customers.

Components: UNKNOWN OR OTHER. Confirm detailed applicability in the original document.

Source record 11003398 at NHTSA
Feb 12, 2024 Service Bulletin/Repair InstructionsSA-011-24Mazda has developed factory recommended scheduled maintenance services that support all major vehicle systems. Mazda recommends dealers follow the scheduled maintenance tables as cited in the vehicle-specific workshop manual or…NHTSA ID 10251387

Mazda has developed factory recommended scheduled maintenance services that support all major vehicle systems. Mazda recommends dealers follow the scheduled maintenance tables as cited in the vehicle-specific workshop manual or owner's manual. Services performed outside of Mazda's factory scheduled maintenance are not recommended. These services are unnecessary and create unneeded expenses for your customers.

Components: ENGINE AND ENGINE COOLING · POWER TRAIN · SERVICE BRAKES, HYDRAULIC · STEERING · TIRES · WHEELS. Confirm detailed applicability in the original document.

Source record 10251387 at NHTSA
Browse all manufacturer records by page

Records below contain the NHTSA bulk summary unless a document-reviewed explainer is linked. A service bulletin is not a safety recall or a promise of a free repair. Records may be revised or superseded; verify the current document with the manufacturer.

04 / Agency investigations

Official inquiries.

An investigation is an inquiry into a potential concern. Its presence does not establish a defect, and a closed case does not certify a car’s condition.

Opened Sep 17, 2021 No close date recordedDesiccated Air Bag Inflator RuptureEA21002

From 2000 through 2017, Takata produced millions of air bag inflators using two types of phase-stabilized ammonium nitrate ("PSAN") propellant -- propellant 2004 and propellant 2004L. After prolonged exposure to high temperature cycles and humidity, inflators using propellant 2004 can degrade, causing the propellant to burn too quickly when ignited. The rapid burning can cause the inflator to rupture during deployment, potentially causing serious or even fatal injury to vehicle occupants. See 2016 Blomquist Report at www.nhtsa.gov/sites/nhtsa.gov/files/documents/expert_report-hrblomquist.pdf.Consequently, all frontal inflators using propellant 2004 that do not contain a "desiccant" (a substance that traps and holds moisture) in US vehicles are under recall. These "non-desiccated" inflators either have been or are required to be replaced.In some cases, the remedy part for these recalled inflators was, or will be, an inflator using either propellant 2004 or 2004L that does contain a desiccant. None of these "desiccated" remedy parts (which were installed in older model year vehicles) are currently under recall for a degradation concern. Certain subsets of desiccated PSAN inflators using propellant 2004 for use as original equipment, however, have been recalled for a degradation concern. All Takata inflators produced with propellant 2004L contain desiccant, and none of these desiccated inflators using propellant 2004L are under recall for a degradation concern. There have been no reported field ruptures in any non-recalled desiccated PSAN inflators.It is understood that desiccants fully saturate at some threshold, at which point any additional moisture will not be captured. This means the degradation process observed in non-desiccated inflators using propellant 2004 may also occur in non-recalled desiccated inflators using propellant 2004, assuming additional moisture enters the inflator and high temperature cycling occurs. Based on available information, desiccant saturation can occur within the first five years in the worst environments, and the time required for full saturation is affected by multiple factors. While no present safety risk has been identified, further work is needed to evaluate the future risk of non-recalled desiccated inflators using propellant 2004.Three entities -- Takata (now known as TK Global), the Independent Testing Coalition, and Exponent -- have been studying the long-term behavior of Takata desiccated PSAN inflators using propellant 2004L (as well as 2004) in the presence of moisture and temperature cycling. The research efforts, which include development of predictive modeling techniques and field sample analysis, are ongoing. To date, none of the researchers have identified field evidence showing that propellant 2004L is undergoing a degradation process that leads to aggressive deployment and potential rupture. However, the time in service of such inflators remains short compared to that of the inflators using propellant 2004. Further study is needed to assess the long-term safety of desiccated inflators using propellant 2004L.The Office of Defects Investigation is opening this investigation to examine whether a safety defect related to propellant degradation exists in non-recalled desiccated PSAN frontal inflators manufactured by Takata. This investigation will require extensive information on Takata production processes and surveys of inflators in the field. Lists of recall actions that may have used desiccated PSAN inflators as remedy parts, as well as the makes and models originally manufactured with them, is available with the downloadable version of this document (see nhtsa.gov/recalls?nhtsaId=EA21002 -- note this information is subject to change/revision as the investigation proceeds). This investigation does not supersede EA15-001, which remains open.

Find investigation EA21002
Opened Feb 24, 2015 No close date recordedAir Bag Inflator RuptureEA15001

The Office of Defects Investigation (ODI) opened PE14-016 in June 2014 based on six inflator rupture incidents involving consumer owned vehicles produced by five vehicle manufacturers.All six vehicles were operated in Florida or Puerto Rico at the time of the rupture and for the majority of their service life, and were equipped with inflators produced by Takata, a tier-one supplier of automotive air bag systems.During the course of PE14-016, ODI determined that five additional vehicle manufacturers used inflators of a similar design and vintage also supplied by Takata. No evidence of field failures was found in vehicles produced by these five additional manufacturers.Nonetheless, at ODI's insistence, all 10 vehicle manufacturers initiated a regional recall within approximately two weeks of the opening of the investigation.The regions recalled initially included Florida, Puerto Rico, Hawaii, and the U.S. Virgin Islands, areas with high absolute humidity and climatic conditions believed to be a significant factor in the inflator ruptures.As part of the recall actions, inflators removed from remedied vehicles are to be returned to Takata for testing.Takata's initial test results on passenger inflators from remedied vehicles indicated a much higher than anticipated rupture frequency for inflators returned from Florida.Accordingly ODI requested all 10 manufacturers expand the regional recalls for passenger inflators to include other geographic areas where high absolute humidity conditions exist, including the Gulf States and other coastal areas.Takata's testing of the passenger inflators to date continues to indicate this geographic area as having the highest risk, with no ruptures occurring from inflators returned from outside the expanded recall regions.During PE14-016 four additional passenger inflator field events occurred, all in vehicles from the same expanded geographic region.Also during PE14-016 four additional driver inflator field events occurred including two in vehicles from regions not known for high absolute humidity, specifically California and North Carolina.Accordingly, ODI requested all five of the affected vehicle manufacturers currently using the subject Takata driver inflators expand to nationwide recalls.Significantly, neither of the affected vehicle manufacturers or Takata provided any explanation to account for these two driver air bag inflator ruptures outside the area of high absolute humidity.Takata testing of returned driver inflators indicates a lower rupture frequency as compared to passenger inflator testing.All test ruptures reported by Takata to date have occurred on inflators returned from high absolute humidity areas.The investigation now includes all manufacturers and vehicles known to be affected at this time.ODI's investigation will focus on, among other things, root cause analysis, other potential defect consequences, identification of affected vehicles scope, and adequacy of the remedy.The five ODI reports cited above can be reviewed online at http://www-odi.nhtsa.dot.gov/owners/SearchNHTSAID under the following identification numbers: 10537899, 10568848, 10585224, 10605877, 10651492

Campaign reference in the source: 22V945

Find investigation EA15001
Opened Jun 11, 2014 ClosedAir Bag Inflator RupturePE14016

The Office of Defects Investigation (ODI) opened PE14-016 in June 2014 based on six inflator rupture incidents involving consumer owned vehicles produced by five vehicle manufacturers.All six vehicles were operated in Florida or Puerto Rico at the time of the rupture and for the majority of their service life, and were equipped with inflators produced by Takata, a tier-one supplier of automotive air bag systems.During the course of PE14-016, ODI determined that five additional vehicle manufacturers used inflators of a similar design and vintage also supplied by Takata. No evidence of field failures was found in vehicles produced by these five additional manufacturers.Nonetheless, at ODI's insistence, all 10 vehicle manufacturers initiated a regional recall within approximately two weeks of the opening of the investigation.The regions recalled initially included Florida, Puerto Rico, Hawaii, and the U.S. Virgin Islands, areas with consistently high absolute humidity and climatic conditions believed to be a significant factor in the inflator ruptures.As part of the recall actions, inflators removed from remedied vehicles are to be returned to Takata for testing.Takata's initial test results on passenger inflators from remedied vehicles indicated a much higher than anticipated rupture frequency for inflators returned from Florida.Accordingly, ODI requested all 10 manufacturers expand the regional recalls for passenger inflators to include other geographic areas where high absolute humidity conditions exist, including the Gulf States and other coastal areas.Takata's testing of the passenger inflators to date continues to indicate this geographic area as having the highest risk, with no ruptures occurring from inflators returned from outside the expanded recall regions.During PE14-016, four additional passenger inflator field events occurred, all in vehicles from the same expanded geographic region.Also during PE14-016, four additional driver inflator field events occurred including two in vehicles from regions not known for high absolute humidity, specifically California and North Carolina.Accordingly, ODI requested all five of the affected vehicle manufacturers currently using the subject Takata driver inflators expand to nationwide recalls.Significantly, neither of the affected vehicle manufacturers or Takata provided any explanation to account for these two driver air bag inflator ruptures outside the area of high absolute humidity.Takata testing of returned driver inflators indicates a lower rupture frequency as compared to passenger inflator testing.All test ruptures reported by Takata to date have occurred on inflators returned from high absolute humidity areas.The PE is now closed/upgraded to an Engineering Evaluation (EA15-001) to include all manufacturersand vehicles known to be affected at this time.ODI's EA investigation will focus on, among other things, root cause analysis, other potential defect consequences, identification of affected vehicles scope, and adequacy of the remedy.The recalls related to this PE are: 14V343, 14V344, 14V348, 14V351, 14V353, 14V655, 14V700, 14V701, 14V752, 14V763, 14V770, 14V773, 14V787, 14V802 and 14V817.The number of vehicles affected are an estimate since some vehicles may have both the driver and passenger side inflators recalled. The five ODI reports cited above can be reviewed online at http://www-odi.nhtsa.dot.gov/owners/SearchNHTSAID under the following identification numbers: 10537899, 10568848, 10585224, 10605877, 10651492

Recorded closure: Mar 2, 2015

Campaign reference in the source: 15V226000

Find investigation PE14016
Opened Oct 14, 2003 ClosedFUEL TANK SENDING UNIT SEAL LEAKPE03047

IN SOME OF THE SUBJECT VEHICLES, THE FSU LOCK RING SEAL MAY HAVE BEEN INSTALLED IMPROPERLY.THE FUEL TANK MAY BE ASSEMBLED WITH INSUFFICIENT COMPRESSION ON THE FSU LOCK RING SEAL DUE TO CROSS-THREADING THE LOCK RING, THE SEAL MAY BE OUT OF POSITION AT THE TIME OF INSTALLATION,OR THE FUEL TANK MAY BE ASSEMBLED WITH INSUFFICIENT COMPRESSION ON THE SEAL DUE TO DISTORTION OF THE TANK SHELL.EACH OF THESE CONDITIONS MAY RESULT IN FUEL LEAKAGE AND IN THE PRESENCE OF A SOURCE OF IGNITION, A VEHICLE FIRE COULD POTENTIALLY OCCUR.MAZDA WILL CONDUCT A SAFETY RECALL CAMPAIGN TO CORRECT FSU SEAL INSTALLATION PROBLEMS IN THE SUBJECT VEHICLES.MAZDA DEALERS WILL INSPECT THE TOP OF THE FUEL TANK AND, IF NECESSARY, REPAIR OR REPLACE THE FSU LOCK RING, FSU LOCK RING SEAL, OR TANK.

Recorded closure: Dec 24, 2003

Campaign reference in the source: 03V531000

Find investigation PE03047

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