The vehicle dossier US · 2000

2000 Lincoln
TOWN CARProblems & recalls

108 distinct owner reports in the NHTSA snapshot. Other components appears in 40 of them. Explore what was reported—and which official actions are on file.

Snapshot Sep 28, 2026Live NHTSA complaint API How this dossier is compiled

01 / Owner-reported evidence

What owners reported.

Categories attached to 108 distinct reports. A report can mention more than one component, so category totals can overlap.

Other components40 reports
Electrical system18 reports
Air bags17 reports
Engine14 reports
Brakes13 reports
Suspension10 reports
Visibility9 reports
Steering7 reports
Body & structure5 reports
Fuel system3 reports
Transmission & drivetrain1 reports
See original component labels
ELECTRICAL SYSTEM8
AIR BAGS7
AIR BAGS:FRONTAL6
VEHICLE SPEED CONTROL6
ENGINE AND ENGINE COOLING6
UNKNOWN OR OTHER5
SERVICE BRAKES, HYDRAULIC:ANTILOCK/TRACTION CONTROL/ELECTRONIC LIMITED SLIP5
STEERING5
SUSPENSION:FRONT4
ENGINE AND ENGINE COOLING:ENGINE:GASOLINE3
STRUCTURE:BODY:DOOR3
SUSPENSION3
ENGINE AND ENGINE COOLING:ENGINE3
ELECTRICAL SYSTEM:WIRING:FRONT UNDERHOOD3
ELECTRICAL SYSTEM:WIRING3
EQUIPMENT:MECHANICAL:ACCESSORY SCISSOR/SCREW/BOTTLE JACK/LIFT3
SERVICE BRAKES, HYDRAULIC3
TIRES3
SERVICE BRAKES3
EXTERIOR LIGHTING:BRAKE LIGHTS:SWITCH2
ELECTRICAL SYSTEM:HORN2
EQUIPMENT:OTHER:OWNERS/SERVICE/OTHER MANUAL2
VISIBILITY:POWER WINDOW DEVICES AND CONTROLS2
AIR BAGS:SIDE/WINDOW2
EXTERIOR LIGHTING:BRAKE LIGHTS2
SUSPENSION:FRONT:SPRINGS:AIR SUSPENSION SYSTEM2
VISIBILITY:WINDSHIELD WIPER/WASHER2
VISIBILITY:WINDSHIELD2
EQUIPMENT:ELECTRICAL:RADIO/TAPE DECK/CD ETC.2
AIR BAGS:FRONTAL:SENSOR/CONTROL MODULE2
WHEELS2
VEHICLE SPEED CONTROL:CRUISE CONTROL2
ENGINE2
SEAT BELTS2
STEERING:LINKAGES1
SEAT BELTS:FRONT:ANCHORAGE1
FUEL SYSTEM, GASOLINE1
VISIBILITY:REARVIEW MIRRORS/DEVICES:EXTERIOR1
SEATS:FRONT ASSEMBLY:HEAD RESTRAINT1
VEHICLE SPEED CONTROL:LINKAGES1
ENGINE AND ENGINE COOLING:COOLING SYSTEM:FAN1
INTERIOR LIGHTING1
SERVICE BRAKES, HYDRAULIC:FOUNDATION COMPONENTS1
ENGINE AND ENGINE COOLING:EXHAUST SYSTEM:EMISSION CONTROL1
SERVICE BRAKES, HYDRAULIC:FOUNDATION COMPONENTS:MASTER CYLINDER1
ELECTRICAL SYSTEM:IGNITION:MODULE1
STRUCTURE:FRAME AND MEMBERS1
STEERING: STEERING WHEEL/HANDLE BAR1
EXTERIOR LIGHTING:HEADLIGHTS1
ELECTRICAL SYSTEM:IGNITION:SWITCH1
POWER TRAIN:AUTOMATIC TRANSMISSION1
EXTERIOR LIGHTING:TURN SIGNAL:FLASHER UNIT1
VISIBILITY:REAR WINDOW WIPER/WASHER:MOTOR1
SEAT BELTS:REAR/OTHER1
WHEELS:RIM1
LATCHES/LOCKS/LINKAGES:DOORS:LATCH1
SERVICE BRAKES, HYDRAULIC:FOUNDATION COMPONENTS:DISC:PADS1
EQUIPMENT:APPLIANCE:AIR CONDITIONER1
ELECTRICAL SYSTEM:STARTER ASSEMBLY:SOLENOID1
VISIBILITY:WINDSHIELD WIPER/WASHER:MOTOR1
FUEL SYSTEM, GASOLINE:STORAGE:TANK ASSEMBLY1
SUSPENSION:FRONT:CONTROL ARM:LOWER BALL JOINT1
ELECTRICAL SYSTEM:WIRING:INTERIOR/UNDER DASH1
VISIBILITY1
TRACTION CONTROL SYSTEM1
STRUCTURE:BODY1
FUEL/PROPULSION SYSTEM1
EXTERIOR LIGHTING1
ELECTRONIC STABILITY CONTROL (ESC)1

These are reports made to NHTSA, not verified diagnoses. More reports can reflect more vehicles, more time on the road, or greater reporting activity.

The reporting timeline

When reports arrived.

Reports by year filed, not by the year a problem occurred. Showing the latest 15 years with reports.

Year filed (last two digits)Latest report: Jan 16, 2024
Mileage, where supplied

68,150 miles is the median among 42 reports with usable mileage. The middle half spans 49,000–115,000 miles.

This describes the submitted reports. It does not predict when a vehicle will fail.

02 / Official safety campaigns

9 recall campaigns on file.

A campaign can cover only certain production dates or configurations. The count does not tell you whether an individual car has an open recall.

Oct 6, 2015 Safety recallSTEERINGCampaign 15E082000

Reported concern

Dorman Products, Inc. (Dorman) is recalling certain model Dorman Steering Shafts, part number 425-359, Solutions Steering Shafts, part number 7-0359, and OE Solutions Steering Shafts, part number 425-359, manufactured April 17, 2014, to September 28, 2015. These aftermarket replacement steering shafts are sold for use in 1995-2002 Ford Crown Victoria, Mercury Grand Marquis, and Lincoln Town Car vehicles. These steering shafts may separate during operation if the integral fastener is loose or missing and if the interfacing vehicle shaft is compressed in length.

Manufacturer’s stated response

Dorman will notify owners, and dealers will replace the steering shaft, free of charge. The recall began on October 28, 2015. Owners may contact Dorman customer service at 1-800-523-2492, option 5.

Read campaign 15E082000 at NHTSA
Aug 8, 2001 Safety recallVISIBILITY:WINDSHIELD WIPER/WASHER:MOTORCampaign 01V258000

Reported concern

VEHICLE DESCRIPTION: PASSENGER CARS, SPORT UTILITY VEHICLES, AND LIGHT AND MEDIUM DUTY PICKUP TRUCKS. A SWITCH LOCATED IN THE PLASTIC COVER OF THE WIPER MOTOR GEAR CASE COULD MALFUNCTION AND OVERHEAT, POTENTIALLY RESULTING IN LOSS OF INTERMITTENT WIPER FUNCTION, LOSS OF WIPER PARK FUNCTION, COMPLETE LOSS OF WIPER FUNCTION, OR IGNITION OF THE PLASTIC COVER MATERIAL. SWITCH MALFUNCTION IS MOST LIKELY TO OCCUR WHEN THE INTERMITTENT SETTING OF THE WIPERS IS BEING USED, OR WHEN SNOW OR ICE OBSTRUCTS THE BLADES FROM RETURNING TO THE "PARKED" POSITION AT THE BOTTOM OF THE WINDSHIELD. THESE VEHICLES WERE BUILT AT THE FOLLOWING ASSEMBLY PLANTS: ATLANTA PLANT FROM 2/11/00 THROUGH 7/31/00; CHICAGO PLANT FROM 2/14/00 THROUGH 8/4/00; KANSAS CITY PLANT FROM 2/26/00 TO 9/4/00; KENTUCKY TRUCK PLANT FROM 2/18/00 TO 8/31/00; MICHIGAN TRUCK PLANT FROM 2/23/00 THROUGH 8/3/00; NORFOLK PLANT FROM 2/21/00 THROUGH 7/27/00; WAYNE STAMPING AND ASSEMBLY PLANT FROM 2/25/00 THROUGH 8/15/00; AND WIXOM PLANT FROM 2/15/00 THROUGH 8/8/00.

Manufacturer’s stated response

DEALERS WILL INSPECT THE DATE CODE ON THE WIPER MOTOR. MOTORS BUILT WITH THE SUSPECT TIME FRAME WILL HAVE THE WIPER MOTOR GEAR CASE COVER REPLACED. OWNER NOTIFICATION BEGAN AUGUST 20, 2001. OWNERS WHO TAKE THEIR VEHICLES TO AN AUTHORIZED DEALER ON AN AGREED UPON SERVICE DATE AND DO NOT RECEIVE THE FREE REMEDY WITHIN A REASONABLE TIME SHOULD CONTACT FORD AT 1-866-436-7332.

Manufacturer campaign: 01S24

Read campaign 01V258000 at NHTSA
Dec 12, 2000 Safety recallTIRESCampaign 00V356000

Reported concern

VEHICLE DESCRIPTION: CERTAIN LIMOUSINES STRETCHED OVER 60 INCHES FAIL TO COMPLY WITH THE REQUIREMENTS OF FMVSS NO. 109, "NEW PNEUMATIC TIRES," AND NO. 110, "TIRE SELECTION AND RIMS."

Manufacturer’s stated response

DEALERS WILL REPLACE ALL 5 TIRES (INCLUDING THE SPARE TIRE) WITH MICHELIN TIRES (225/70R16 107T REINFORCED WHITE SIDEWALL) WITH A SUFFICIENTLY HIGHER LOAD RATING. OWNER NOTIFICATION BEGAN JANUARY 10, 2001. OWNERS WHO TAKE THEIR VEHICLES TO AN AUTHORIZED DEALER ON AN AGREED UPON SERVICE DATE AND DO NOT RECEIVE THE FREE REMEDY WITHIN A REASONABLE TIME SHOULD CONTACT FORD AT 1-800-248-0186.

Manufacturer campaign: 00S51

Read campaign 00V356000 at NHTSA
Nov 13, 2000 Safety recallSEAT BELTS:FRONTCampaign 00V364000

Reported concern

VEHICLE DESCRIPTION: CERTAIN PASSENGER VEHICLES WITH MEDIUM GRAPHITE SEAT BELTS FAIL TO COMPLY WITH THE REQUIREMENTS OF FMVSS NO. 209, "SEAT BELT ASSEMBLIES." AN INCORRECT FRONT CENTER SEAT BELT AND RETRACTOR ASSEMBLY MAY HAVE BEEN INSTALLED.

Manufacturer’s stated response

ALL SUSPECT VEHICLES HAVE HAD THE SEAT BELTS INSPECTED OR REPLACED BY FORD.

Manufacturer campaign: 00S40

Read campaign 00V364000 at NHTSA
Nov 9, 2000 Safety recallSEAT BELTS:REAR/OTHERCampaign 00V368000

Reported concern

VEHICLE DESCRIPTION: PASSENGER VEHICLES WITH MIDNIGHT BLACK OR MEDIUM PARCHMENT SEAT BELTS MANUFACTURED ON JULY 31, 2000, FAIL TO COMPLY WITH THE REQUIREMENTS OF FMVSS NO. 209, "SEAT BELT ASSEMBLIES." AN INCORRECT DRIVER'S SIDE REAR SEAT BELT AND RETRACTOR ASSEMBLY MAY HAVE BEEN INSTALLED.

Manufacturer’s stated response

DEALERS WILL INSPECT THE SEAT BELTS AND REPLACE THE AFFECTED SEAT BELT AND RETRACTOR ASSEMBLIES.

Manufacturer campaign: 00S41

Read campaign 00V368000 at NHTSA
Aug 18, 2000 Safety recallSEAT BELTSCampaign 00V228001

Reported concern

VEHICLE DESCRIPTION: PASSENGER VEHICLES, LIGHT DUTY TRUCKS, SPORT UTILITY VEHICLES, AND MINI VANS EQUIPPED WITH TRW SEAT BELT BUCKLE ASSEMBLIES. THE BUCKLE BASE OF THESE SEAT BELT ASSEMBLIES WERE NOT PROPERLY HEAT TREATED AND THEREFORE DO NOT PASS THE LOAD BEARING REQUIREMENT OF FEDERAL MOTOR VEHICLE SAFETY STANDARD NO. 209, "SEAT BELT ASSEMBLIES."

Manufacturer’s stated response

DEALERS WILL INSPECT THE DATE CODE ON CERTAIN SEAT BELT BUCKLES OF YOUR VEHICLE AND REPLACE ALL SEAT BELT BUCKLES THAT FALL WITHIN THE SUSPECT DATE CODE RANGE. OWNER NOTIFICATION BEGAN OCTOBER 26, 2000. OWNERS WHO TAKE THEIR VEHICLES TO AN AUTHORIZED DEALER ON AN AGREED UPON SERVICE DATE AND DO NOT RECEIVE THE FREE REMEDY WITHIN A REASONABLE TIME SHOULD CONTACT FORD AT 1-800-392-3673.

Manufacturer campaign: 00S21

Read campaign 00V228001 at NHTSA
Jul 18, 2000 Safety recallEQUIPMENT:MECHANICAL:INTEGRATED JACK/LEVELER/STABILIZERCampaign 00V200000

Reported concern

VEHICLE DESCRIPTION: PASSENGER VEHICLES. THESE VEHICLES HAVE JACKING INSTRUCTIONS WHICH, IF FOLLOWED, COULD CAUSE THE VEHICLE OPERATOR TO PLACE THE JACK ON A FRAME WELD WHEN ATTEMPTING TO RAISE A REAR WHEEL. IF THE VEHICLE IS JACKED UP WITH THE JACK PLACED ON THE FRAME WELD AND IF THE VEHICLE IS FREE TO ROLL (WHEELS NOT BLOCKED OR CHOCKED), THE JACK COULD YIELD AND THE VEHICLE MAY DROP SUDDENLY.

Manufacturer’s stated response

OWNERS WILL BE PROVIDED WITH A REVISED JACK INSTRUCTION AND STOWAGE CARD AND JACK WARNING LABEL, AS WELL AS A SUPPLEMENT TO THE OWNER GUIDE.

Manufacturer campaign: 00S13

Read campaign 00V200000 at NHTSA
Jun 12, 2000 Safety recallSEAT BELTS:FRONT:ANCHORAGECampaign 00V157002

Reported concern

VEHICLE DESCRIPTION: PASSENGER VEHICLES USING AFTERMARKET FRONT PASSENGER SIDE SEAT BELT ASSEMBLIES THAT WERE SOLD BY FORD PARTS DEPARTMENTS FROM JANUARY 1, THROUGH JUNE 13, 2000. THESE SEAT BELT ASSEMBLIES FAIL TO COMPLY WITH THE REQUIREMENTS OF FMVSS NO. 209, "SEAT BELT ASSEMBLIES." THE EQUIPMENT INVOLVED IS SERVICE STOCK SEAT BELT ASSEMBLIES, MODEL NOS. H 9977, H 9979, T 9063, AND T 9217, BUILT BY TRW VEHICLE SAFETY SYSTEMS, INC. (TRW) MANUFACTURED FROM JUNE 1, 1998 THROUGH MAY 21, 2000. SOME OF THESE SEAT BELT ASSEMBLIES MAY HAVE BEEN INSTALLED AS SERVICE REPLACEMENT EQUIPMENT ON THE VEHICLES INVOLVED IN THE RECALL.

Manufacturer’s stated response

DEALERS WILL INSPECT THESE VEHICLES AND REPLACE THE SERVICE SEAT BELT ASSEMBLIES THAT WERE INSTALLED IN THESE VEHICLES FROM JANUARY 1 THROUGH JUNE 13, 2000.

Manufacturer campaign: 00S16

Read campaign 00V157002 at NHTSA
Jun 12, 2000 Safety recallSEAT BELTS:FRONT:ANCHORAGECampaign 00V157001

Reported concern

VEHICLE DESCRIPTION: PASSENGER VEHICLES USING AFTERMARKET DRIVER'S SEAT BELT ASSEMBLIES THAT WERE SOLD BY FORD PARTS DEPARTMENTS FROM JANUARY 1, THROUGH JUNE 13, 2000. THESE SEAT BELT ASSEMBLIES FAIL TO COMPLY WITH THE REQUIREMENTS OF FMVSS NO. 209, "SEAT BELT ASSEMBLIES." THE EQUIPMENT INVOLVED IS SERVICE STOCK SEAT BELT ASSEMBLIES, MODEL NOS. H 9977, H 9979, T 9063, AND T 9217, BUILT BY TRW VEHICLE SAFETY SYSTEMS, INC. (TRW) MANUFACTURED FROM JUNE 1, 1998 THROUGH MAY 21, 2000. SOME OF THESE SEAT BELT ASSEMBLIES MAY HAVE BEEN INSTALLED AS SERVICE REPLACEMENT EQUIPMENT ON THE VEHICLES INVOLVED IN THE RECALL.

Manufacturer’s stated response

DEALERS WILL INSPECT THESE VEHICLES AND REPLACE THE SERVICE SEAT BELT ASSEMBLIES THAT WERE INSTALLED IN THESE VEHICLES FROM JANUARY 1 THROUGH JUNE 13, 2000.

Manufacturer campaign: 00S15

Read campaign 00V157001 at NHTSA
Check this car’s VIN at NHTSA

03 / The manufacturer’s record

Instructions. Updates. Responses.

103 distinct communications list this model-year. Showing the latest 12. A matching model-year does not establish that every engine, trim or reported symptom is covered.

Jul 13, 2020 Service Bulletin/Repair InstructionsTSB 20-2233This article supersedes TSB 19-2026 to update the vehicle model years affected. Some 2000 and newer Ford/Lincoln/Mercury vehicles equipped with aluminum body panels may exhibit corrosion concerns appearing as bubbled and/or pee…NHTSA ID 10177863

This article supersedes TSB 19-2026 to update the vehicle model years affected. Some 2000 and newer Ford/Lincoln/Mercury vehicles equipped with aluminum body panels may exhibit corrosion concerns appearing as bubbled and/or peeling paint with or without accompanying white dust. Panel replacement is recommended.

Components: STRUCTURE. Confirm detailed applicability in the original document.

Source record 10177863 at NHTSA
Feb 7, 2019 Service Bulletin/Repair InstructionsTSB 19-2026Some 2000 and newer Ford, Lincoln and Mercury vehicles equipped with aluminum body panels may exhibit corrosion concerns appearing as bubbled and/or peeling paint with or without accompanying white dust. Panel replacement is re…NHTSA ID 10156863

Some 2000 and newer Ford, Lincoln and Mercury vehicles equipped with aluminum body panels may exhibit corrosion concerns appearing as bubbled and/or peeling paint with or without accompanying white dust. Panel replacement is recommended. Follow the Service Procedure steps to correct the condition

Components: EQUIPMENT · STRUCTURE. Confirm detailed applicability in the original document.

Source record 10156863 at NHTSA
Feb 7, 2019 Service Bulletin/Repair InstructionsTSB 19-2026Some 2000 and newer Ford, Lincoln and Mercury vehicles equipped with aluminum body panels may exhibit corrosion concerns appearing as bubbled and/or peeling paint with or without accompanying white dust. Panel replacement is re…NHTSA ID 10155551

Some 2000 and newer Ford, Lincoln and Mercury vehicles equipped with aluminum body panels may exhibit corrosion concerns appearing as bubbled and/or peeling paint with or without accompanying white dust. Panel replacement is recommended. Follow the Service Procedure steps to correct the condition

Components: STRUCTURE. Confirm detailed applicability in the original document.

Source record 10155551 at NHTSA
May 15, 2008 Service Bulletin/Repair InstructionsCSP 08B04FORD/LINCOLN MERCURY: CERTAIN 1992-2001 MODEL YEAR CROWN VICTORIA, GRAND MARQUIS, AND TOWN CAR VEHICLES REGISTERED IN THE STATES OF WISCONSIN AND CONNECTICUT UPGRADE MODIFICATIONS FOR HIGH SPEED REAR IMPACTS. *PENHTSA ID 10026401

FORD/LINCOLN MERCURY: CERTAIN 1992-2001 MODEL YEAR CROWN VICTORIA, GRAND MARQUIS, AND TOWN CAR VEHICLES REGISTERED IN THE STATES OF WISCONSIN AND CONNECTICUT UPGRADE MODIFICATIONS FOR HIGH SPEED REAR IMPACTS. *PE

Components: FUEL SYSTEM, GASOLINE:STORAGE:TANK ASSEMBLY · FUEL SYSTEM, OTHER:STORAGE:TANK ASSEMBLY. Confirm detailed applicability in the original document.

Source record 10026401 at NHTSA
Oct 1, 2007 Service Bulletin/Repair Instructions07212SOME 1997-2008 VEHICLES EQUIPPED WITH A 4.6L 2V, 5.4L 2V, OR 6.8L 2V ENGINE--SPARK PLUG THREAD REPAIR PROCEDURE--NOT COVERED UNDER NEW VEHICLE LIMITED WARRANTY. *NJ THIS INCLUDES F-53 MOTORHOME CHASSIS. UPDATED 2/23/10. *PENHTSA ID 10023943

SOME 1997-2008 VEHICLES EQUIPPED WITH A 4.6L 2V, 5.4L 2V, OR 6.8L 2V ENGINE--SPARK PLUG THREAD REPAIR PROCEDURE--NOT COVERED UNDER NEW VEHICLE LIMITED WARRANTY. *NJ THIS INCLUDES F-53 MOTORHOME CHASSIS. UPDATED 2/23/10. *PE

Components: ENGINE AND ENGINE COOLING:ENGINE. Confirm detailed applicability in the original document.

Source record 10023943 at NHTSA
May 8, 2007 Service Bulletin/Repair Instructions0531CUSTOMER SATISFACTION PROGRAM 05B31 - INFORMATION ONLY. A POSSIBILITY THAT DURING A HIGH SPEED / HIGH ENERGY REAR COLLISION, CERTAIN COMPONENTS HAVE AN INCREASED RISK OF PUNCTURING THE FUEL TANK ON VEHICLES WITH LIMO PREP PACKA…NHTSA ID 10018074

CUSTOMER SATISFACTION PROGRAM 05B31 - INFORMATION ONLY. A POSSIBILITY THAT DURING A HIGH SPEED / HIGH ENERGY REAR COLLISION, CERTAIN COMPONENTS HAVE AN INCREASED RISK OF PUNCTURING THE FUEL TANK ON VEHICLES WITH LIMO PREP PACKAGE LIMO PACKAGE UPGRADE KIT OFFERING. *TT SUPPLEMENT #1. *TT UPDATED SUPPLEMENT #2. *TT

Components: STRUCTURE:BODY. Confirm detailed applicability in the original document.

Source record 10018074 at NHTSA
Dec 14, 2005 Service Bulletin/Repair Instructions05N04EXTENDED COVERAGE PROGRAM 05N04 - EXTENDED COVERAGE FOR COMPOSITE INTAKE MANIFOLD. THIS PROGRAM IS BEING PROVIDED AS A SETTLEMENT TO A CLASS ACTION LAWSUIT. THE TERMS OF THE SETTLEMENT EXTEND THE COVERAGE OF THE ALL-COMPOSITE I…NHTSA ID 10018959

EXTENDED COVERAGE PROGRAM 05N04 - EXTENDED COVERAGE FOR COMPOSITE INTAKE MANIFOLD. THIS PROGRAM IS BEING PROVIDED AS A SETTLEMENT TO A CLASS ACTION LAWSUIT. THE TERMS OF THE SETTLEMENT EXTEND THE COVERAGE OF THE ALL-COMPOSITE INTAKE MANIFOLD TO 7 YEARS FROM THE ORIGINAL WARRANTY START DATE OF THE VEHICLE, WITH NO LIMIT ON THE NUMBER OF MILES THAT THE VEHICLE HAS BEEN DRIVEN. *TT

Components: ENGINE AND ENGINE COOLING:EXHAUST SYSTEM:MANIFOLD/HEADER/MUFFLER/TAIL PIPE. Confirm detailed applicability in the original document.

Source record 10018959 at NHTSA
Nov 14, 2005 Service Bulletin/Repair Instructions041601WDS COP KIT DIAGNOSTIC TIP - COIL ON PLUG (COP) IGNITION SYSTEMS - ENGINE MISFIRE OR ROUGH RUNNING. *TTNHTSA ID 10018745

WDS COP KIT DIAGNOSTIC TIP - COIL ON PLUG (COP) IGNITION SYSTEMS - ENGINE MISFIRE OR ROUGH RUNNING. *TT

Components: ENGINE AND ENGINE COOLING. Confirm detailed applicability in the original document.

Source record 10018745 at NHTSA
Jun 7, 2005 Service Bulletin/Repair Instructions042421SAFETY BELT RETRACTION SPEED. *TTNHTSA ID 10014138

SAFETY BELT RETRACTION SPEED. *TT

Components: SEAT BELTS:FRONT:RETRACTOR. Confirm detailed applicability in the original document.

Source record 10014138 at NHTSA
Feb 21, 2005 Service Bulletin/Repair Instructions05310SAFETY BELT WEB STOP BUTTON SERVICE. *EHNHTSA ID 10012954

SAFETY BELT WEB STOP BUTTON SERVICE. *EH

Components: SEAT BELTS. Confirm detailed applicability in the original document.

Source record 10012954 at NHTSA
Dec 27, 2004 Service Bulletin/Repair Instructions04251ALUMINUM CORROSION - SERVICE TIP. *TTNHTSA ID 10014165

ALUMINUM CORROSION - SERVICE TIP. *TT

Components: STRUCTURE:BODY. Confirm detailed applicability in the original document.

Source record 10014165 at NHTSA
Dec 13, 2004 Service Bulletin/Repair Instructions042107GENERAL (PCM) POWER TRAIN CONTROL MODULE PROGRAMMING PROCEDURES. *TTNHTSA ID 10014086

GENERAL (PCM) POWER TRAIN CONTROL MODULE PROGRAMMING PROCEDURES. *TT

Components: POWER TRAIN:AUTOMATIC TRANSMISSION:CONTROL MODULE (TCM/PCM/TECM). Confirm detailed applicability in the original document.

Source record 10014086 at NHTSA
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Records below contain the NHTSA bulk summary unless a document-reviewed explainer is linked. A service bulletin is not a safety recall or a promise of a free repair. Records may be revised or superseded; verify the current document with the manufacturer.

04 / Agency investigations

Official inquiries.

An investigation is an inquiry into a potential concern. Its presence does not establish a defect, and a closed case does not certify a car’s condition.

Opened Sep 22, 2005 ClosedSPARK PLUG EJECTION FROM CYLINDER HEADDP05005

ON SEPTEMBER 6, 2005, ODI RECEIVED A PETITION REQUESTING THAT THE AGENCY INVESTIGATE ALLEGATIONS OF ENGINE SPARK PLUG EJECTION IN CERTAIN MODEL YEAR 1997 THROUGH 2004 FORD VEHICLES WITH TRITON V-8 AND V-10 ENGINES.ODI RECEIVED A TOTAL OF 474 NON-DUPLICATIVE COMPLAINTS ON THE SUBJECT VEHICLES WHERE THE COMPLAINANT, OR THE DEALER REPAIRING THE VEHICLE, REPORTED THAT A SPARK PLUG DETACHED FROM THE CYLINDER AND/OR EJECTED FROM THE ENGINE.AS OF DECEMBER 8, 2005, ODI IS NOT AWARE OF ANY ALLEGATIONS WHERE THE ALLEGED DEFECT RESULTED IN A LOSS OF VEHICLE CONTROL, A CRASH, AN INJURY, OR A FATALITY IN ANY OF THE 10,319,810 SUBJECT VEHICLES.IN ADDITION, ODI IS AWARE OF ONLY TWO INCIDENTS WHERE THE VEHICLE STALLED WITHOUT RESTART.INFORMATION CONTAINED IN THE ODI CONSUMER COMPLAINTS AND OBTAINED FROM 72 TELEPHONE INTERVIEWS WITH COMPLAINANTS SHOWED THE FOLLOWING:(1) 99% OF THE COMPLAINTS WERE ON MY 1997 TO 2002 SUBJECT VEHICLES.(2) MOST THE COMPLAINANTS REPORTED HEARING A LOUD POP WHILE DRIVING OR UPON STARTING UP THE VEHICLE FOLLOWED BY A LOUD, REPETITIVE CLICKING OR POPPING SOUND.(3) MANY OF THE COMPLAINANTS REPORTED THAT THE POPPING SOUND WAS ACCOMPANIED BY SOME LOSS OF VEHICLE POWER; HOWEVER, IN 99% OF THE INCIDENTS REPORTED, THE VEHICLE DID NOT STALL.IN THE VERY FEW INCIDENTS WHERE THE VEHICLE DID STALL, MOST VEHICLES COULD BE RESTARTED.(4) ONLY A SMALL PERCENTAGE OF THE COMPLAINANTS CITED THAT THEY SMELLED GAS OR A SLIGHT BURNING SMELL WHEN THE INCIDENT OCCURRED.(5) IN ALL BUT A VERY FEW INCIDENTS, VEHICLE DAMAGE WAS LIMITED TO THE ENGINE.IN ONE INCIDENT, THE COMPLAINT REPORTED THAT THE FUEL RAIL WAS DAMAGED AND REPLACED AFTER ONE OF THE SPARK PLUGS EJECTED FROM THE ENGINE; HOWEVER, THE COMPLAINANT REPORTED THAT THE DAMAGE DID NOT RESULT IN ANY TYPE OF FUEL LEAK OR FIRE.IN ANOTHER INCIDENT, THE ONLY INCIDENT WHERE A FIRE WAS ALLEGED, THE COMPLAINANT REPORTED THAT NO FLUID LEAK WAS OBSERVED, BUT THAT A FIRE RESULTED AFTER THE SPARK PLUG HAD EJECTED FROM THE ENGINE AND HE HAD RESTARTED THE VEHICLE AND DRIVEN TO ANOTHER LOCATION.NONE OF THE COMPLAINANTS REPORTED ANY DAMAGE TO THE VEHICLE HOOD.(6) ONLY TWO COMPLAINANTS REPORTED THAT THEY OBSERVED WHAT APPEARED TO BE SOME DROPS OF FUEL COMING FROM THE CYLINDER WHERE THE SPARK PLUG HAD FAILED OR ON THE SPARK PLUG ITSELF; HOWEVER, EACH OF THESE COMPLAINANTS REPORTED THAT THERE WAS NO SMOKE OR FLAMES AS A RESULT OF HIS INCIDENT.AS THE PETITIONER NOTED, AND ODI?S ANALYSIS SHOWED, IT IS POSSIBLE FOR A SPARK PLUG TO DETACH FROM THE ENGINE CYLINDER THREADS IN THE SUBJECT VEHICLES.HOWEVER, ODI?S ANALYSIS OF 474 COMPLAINTS DESCRIBING SUCH INCIDENTS FOUND ONLY A VERY FEW ALLEGED ANY SAFETY-RELATED CONSEQUENCES.NONE OF THESE SHOWED ANY EVIDENCE OF A SERIOUS SAFETY CONSEQUENCE.GIVEN THE LARGE POPULATION AND RELATIVELY LONG EXPOSURE TIME OF THE SUBJECT VEHICLES, THE COMPLAINT ANALYSIS INDICATES THAT THE RISK TO MOTOR VEHICLE SAFETY FROM THE ALLEGED DEFECT IS VERY LOW.IN VIEW OF THE FOREGOING, IT IS UNLIKELY THAT NHTSA WOULD ISSUE AN ORDER FOR THE NOTIFICATION AND REMEDY OF THE ALLEGED DEFECT AT THE CONCLUSION OF THE INVESTIGATION REQUESTED IN THE PETITION.THEREFORE, IN VIEW OF THE NEED TO ALLOCATE AND PRIORITIZE NHTSA?S LIMITED RESOURCES TO BEST ACCOMPLISH THE AGENCY?S SAFETY MISSION, THE PETITION IS DENIED.

Recorded closure: Jan 4, 2006

Find investigation DP05005
Opened Mar 14, 2003 ClosedINADVERTENT SIDE AIR BAG DEPLOYMENTPE03011

ODI HAS IDENTIFIED 173 COMPLAINTS ALLEGING INADVERTENT OR NON-CRASH DEPLOYMENT OF SIDE AIR BAGS ON MODEL YEAR (MY) 1999-2003 LINCOLN TOWN CARS.MOST OF THE COMPLAINTS ALLEGE THAT ONE OF THE SIDE AIR BAGS DEPLOYED WHILE DRIVING WITHOUT ANY IMPACT.ANALYSIS SHOWED THAT MY 2001 THROUGH EARLY MY 2003 TOWN CARS HAVE MUCH HIGHER COMPLAINT AND WARRANTY CLAIM RATES (138 COMPLAINTS AND 120 WARRANTY CLAIMS) THAN THE REMAINING VEHICLES (35 COMPLAINTS AND 32 WARRANTY CLAIMS).FORD CHANGED ITS SUPPLIER OF THE SIDE CRASH SENSORS FOR THE MY 2001 TOWN CARS.FORD STATES THAT THE ALGORITHM IN THE MY 2001 TOWN CARS IS DIFFERENT FROM THE PREVIOUS MODEL YEAR'S DESIGN, AND THAT IT IS DESIGNED TO PROVIDE IMPROVED OCCUPANT PROTECTION IN MODERATE SPEED SIDE POLE IMPACTS.IN DECEMBER 2002 (I.E., EARLY MY 2003 VEHICLE PRODUCTION), THE CRASH SENSORS WERE MOVED FROM THE FLOOR OF VEHICLE TO NEAR THE BASE OF B-PILLARS IN ORDER TO REDUCE THE INCIDENTS OF INADVERTENT SIDE AIR BAG DEPLOYMENTS.THIS PRELIMINARY EVALUATION HAS BEEN UPGRADED TO AN ENGINEERING ANALYSIS (EA03-014) FOR MY 2001-2003 TOWN CARS BUILT BEFORE DECEMBER 2002.

Recorded closure: Aug 22, 2003

Find investigation PE03011
Opened Aug 22, 2002 ClosedFUEL-FED FIRESDP02007

THE FARS DATA SHOWS THAT THE RISK OF FIRE FROM IMPACT IN ALL DIRECTIONS IN THE SUBJECT VEHICLES IS THE SAME AS ALL OTHER SEDANS.THE SUBJECT VEHICLES ARE NOT OVER REPRESENTED WITH RESPECT TO THE RISK OF FIRE IN REAL-WORLD HIGH-ENERGY CRASHES.A FURTHER DISCUSSION OF ISSUES RELATED TO POST CRASH FIRES IN THE SUBJECT VEHICLES IS SET OUT IN THE CLOSING REPORT FOR SQ 01-014 AND THAT REPORT IS IN THE DOCKET FOR THIS PETITION.AFTER REVIEWING THE PETITION AND ITS SUPPORTING MATERIALS, AS WELL AS INFORMATION FURNISHED BY FORD AND GM, AND INFORMATION WITHIN THE AGENCY'S POSSESSION FROM PREVIOUS INVESTIGATIONS AND OTHER RELATED ACTIONS,NHTSA HAS CONCLUDED THAT FUTHER INVESTIGATION CONCERNING POST-CRASH FIRES IN THE SUBJECT VEHICLES IS NOT LIKELY TO LEAD TO A DECISION THAT THE VEHICLES CONTAIN A SAFETY DEFECT.

Recorded closure: Dec 4, 2002

Find investigation DP02007
Opened Nov 27, 2001 ClosedPOST REAR END COLLISION FIRESSQ01014

There is no summary currently available

Recorded closure: Oct 3, 2002

Campaign reference in the source: 02I003000

Find investigation SQ01014

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