The vehicle dossier US · 2021
2021 Lexus
RXProblems & recalls
69 distinct owner reports in the NHTSA snapshot. Air bags appears in 47 of them. Explore what was reported—and which official actions are on file.
01 / Owner-reported evidence
What owners reported.
Categories attached to 69 distinct reports. A report can mention more than one component, so category totals can overlap.
See original component labels
These are reports made to NHTSA, not verified diagnoses. More reports can reflect more vehicles, more time on the road, or greater reporting activity.
The reporting timeline
When reports arrived.
Reports by year filed, not by the year a problem occurred. Showing the latest 5 years with reports.
58,000 miles is the median among 3 reports with usable mileage. The middle half spans 24,000–58,000 miles.
This describes the submitted reports. It does not predict when a vehicle will fail.
02 / Official safety campaigns
1 recall campaign on file.
A campaign can cover only certain production dates or configurations. The count does not tell you whether an individual car has an open recall.
AIR BAGS:SENSOR:OCCUPANT CLASSIFICATIONCampaign 23V865000
Reported concern
Toyota Motor Engineering & Manufacturing (Toyota) is recalling certain 2020-2021 Avalon, Avalon Hybrid, Corolla, Highlander, Highlander Hybrid, RAV4, RAV4 Hybrid, Lexus ES350, Lexus RX350, Lexus RX450H, 2021 Sienna Hybrid, Lexus ES250, 2020-2022 Camry, Camry Hybrid, and ES300H vehicles. A short circuit may develop in the Occupant Classification System (OCS) sensor, preventing the front passenger air bag from deploying.
Manufacturer’s stated response
Dealers will inspect and replace the sensor as necessary, free of charge. Interim letters notifying owners of the safety risk were mailed in February 2024. Some final remedy owner letters were mailed October 31, 2024. Letters will continue to be mailed in phases through January 2026. Owners may contact Toyota customer service at 1-800-331-4331. Toyota's number for this recall is 23TB15/23TA15 Lexus 23LB03/23LA03.
Manufacturer campaign: 23TA15, 23LA03
Read campaign 23V865000 at NHTSA03 / The manufacturer’s record
Instructions. Updates. Responses.
44 distinct communications list this model-year. Showing the latest 12. A matching model-year does not establish that every engine, trim or reported symptom is covered.
L-SB-0057-22 Rev2OBSOLETE NOTICE February 2, 2026: This bulletin is now obsolete. Please see L-SB-0004-26.NHTSA ID 11029870
OBSOLETE NOTICE February 2, 2026: This bulletin is now obsolete. Please see L-SB-0004-26.
Campaign / software reference: L-SB-0057-22 Obsolete
Components: ELECTRICAL SYSTEM. Confirm detailed applicability in the original document.
Source record 11029870 at NHTSAL-SB-0004-26Some 2018 – 2025 model year Lexus vehicles equipped with the Enform™ 2.0 Navigation System, require a Special Service Tool (SST) USB flash drive to update the map, points of interest, and system software.NHTSA ID 11028717
Some 2018 – 2025 model year Lexus vehicles equipped with the Enform™ 2.0 Navigation System, require a Special Service Tool (SST) USB flash drive to update the map, points of interest, and system software.
Campaign / software reference: L-SB-0004-26
Components: ELECTRICAL SYSTEM. Confirm detailed applicability in the original document.
Source record 11028717 at NHTSAL-SB-0030-24 Rev2Some 2005 – 2026 Lexus vehicles that have undergone water intrusion may exhibit a condition in which a musty odor is present. Follow the procedures in this bulletin to remediate the odor and address this condition. The purpose …NHTSA ID 11027560
Some 2005 – 2026 Lexus vehicles that have undergone water intrusion may exhibit a condition in which a musty odor is present. Follow the procedures in this bulletin to remediate the odor and address this condition. The purpose of this Service Bulletin is to provide general guidelines and procedures for odor remediation. This Service Bulletin provides a guide on how to prepare and treat the interior of the vehicle for odor remediation. Refer to the applicable model and model year Repair Manuals and the EPA (Environmental Protection Agency) website for the most up-to-date safety and precautionary guidelines. This Service Bulletin is to provide a general overview and direction for the odor remediation process.
Campaign / software reference: L-SB-0030-24 Rev2
Components: STRUCTURE:BODY. Confirm detailed applicability in the original document.
Source record 11027560 at NHTSA23LD0123LD01 Expired on November 30, 2025 TECHNICAL INSTRUCTIONS FOR SPECIAL SERVICE CAMPAIGN 23LD01 TOW CONVERTER NOT INSTALLED CERTAIN 2021 MODEL YEAR RX350NHTSA ID 11027558
23LD01 Expired on November 30, 2025 TECHNICAL INSTRUCTIONS FOR SPECIAL SERVICE CAMPAIGN 23LD01 TOW CONVERTER NOT INSTALLED CERTAIN 2021 MODEL YEAR RX350
Campaign / software reference: 23LD01
Components: STRUCTURE:BODY. Confirm detailed applicability in the original document.
Source record 11027558 at NHTSA23LD0123LD01 Expired on November 30, 2025 The involved RX350 vehicles equipped with the Tow Prep Package did not have the Tow Converter installed.NHTSA ID 11027557
23LD01 Expired on November 30, 2025 The involved RX350 vehicles equipped with the Tow Prep Package did not have the Tow Converter installed.
Campaign / software reference: 23LD01
Components: STRUCTURE:BODY. Confirm detailed applicability in the original document.
Source record 11027557 at NHTSA23LD0123LD01 Expired on November 30, 2025 The involved RX350 vehicles equipped with the Tow Prep Package did not have the Tow Converter installed.NHTSA ID 11027556
23LD01 Expired on November 30, 2025 The involved RX350 vehicles equipped with the Tow Prep Package did not have the Tow Converter installed.
Campaign / software reference: 23LD01
Components: STRUCTURE:BODY. Confirm detailed applicability in the original document.
Source record 11027556 at NHTSA25R001SAFETY RECALL AND SERVICE CAMPAIGN RENOTIFICATION OWNER RENOTIFICATION 25R001NHTSA ID 11024092
SAFETY RECALL AND SERVICE CAMPAIGN RENOTIFICATION OWNER RENOTIFICATION 25R001
Campaign / software reference: 25R001
Components: UNKNOWN OR OTHER. Confirm detailed applicability in the original document.
Source record 11024092 at NHTSAL-TT-0326-23 Rev2Some customers may experience operational difficulties with some telematics features which they cannot resolve on their own. These resources, in conjunction with the Repair Manual, are for dealership personnel to assist those c…NHTSA ID 11022963
Some customers may experience operational difficulties with some telematics features which they cannot resolve on their own. These resources, in conjunction with the Repair Manual, are for dealership personnel to assist those customers with user issues, user errors, and compatibility issues with other vehicle systems and external applications encountered while operating telematics features.
Campaign / software reference: L-TT-0326-23 Rev2
Components: ELECTRICAL SYSTEM. Confirm detailed applicability in the original document.
Source record 11022963 at NHTSAL-SB-0043-23 Rev1The air conditioning dye injection tool kit has been developed to aid in identifying the location of air conditioning refrigerant leaks. The procedures outlined in this Service Bulletin aid in locating, inspecting, and repairin…NHTSA ID 11020656
The air conditioning dye injection tool kit has been developed to aid in identifying the location of air conditioning refrigerant leaks. The procedures outlined in this Service Bulletin aid in locating, inspecting, and repairing refrigerant leaks.
Campaign / software reference: L-SB-0043-23 Rev1
Components: ELECTRICAL SYSTEM. Confirm detailed applicability in the original document.
Source record 11020656 at NHTSAL-TT-0341-25To assist with the early detection and early resolution of audio related concerns you may be asked to recover MMR data from the head unit. The following steps are instructions on how to retrieve the data from the system and are…NHTSA ID 11019329
To assist with the early detection and early resolution of audio related concerns you may be asked to recover MMR data from the head unit. The following steps are instructions on how to retrieve the data from the system and are only to be used when requested by FTS and/or FPE.
Campaign / software reference: L-TT-0341-25
Components: ELECTRICAL SYSTEM. Confirm detailed applicability in the original document.
Source record 11019329 at NHTSAL-TT-0341-25To assist with the early detection and early resolution of audio related concerns you may be asked to recover MMR data from the head unit. The following steps are instructions on how to retrieve the data from the system and are…NHTSA ID 11018326
To assist with the early detection and early resolution of audio related concerns you may be asked to recover MMR data from the head unit. The following steps are instructions on how to retrieve the data from the system and are only to be used when requested by FTS and/or FPE.
Campaign / software reference: L-TT-0341-25
Components: ELECTRICAL SYSTEM. Confirm detailed applicability in the original document.
Source record 11018326 at NHTSAL-SB-0017-19 Rev1Some 2010 – 2026 model year Lexus vehicles may exhibit paint stains after the removal of Rapgard™. The paint stains may appear to be under the clear coat but are usually under wrinkles in the Rapgard™. The wrinkles may trap wat…NHTSA ID 11016775
Some 2010 – 2026 model year Lexus vehicles may exhibit paint stains after the removal of Rapgard™. The paint stains may appear to be under the clear coat but are usually under wrinkles in the Rapgard™. The wrinkles may trap water and cause the paint to stain from the trapped moisture, especially on horizontal surfaces such as the hood, roof, and trunk.
Campaign / software reference: L-SB-0017-19 Rev1
Components: STRUCTURE:BODY. Confirm detailed applicability in the original document.
Source record 11016775 at NHTSARecords below contain the NHTSA bulk summary unless a document-reviewed explainer is linked. A service bulletin is not a safety recall or a promise of a free repair. Records may be revised or superseded; verify the current document with the manufacturer.
04 / Agency investigations
Official inquiries.
An investigation is an inquiry into a potential concern. Its presence does not establish a defect, and a closed case does not certify a car’s condition.
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