The vehicle dossier US · 2025
2025 Kia
SPORTAGEProblems & recalls
51 distinct owner reports in the NHTSA snapshot. Other components appears in 33 of them. Explore what was reported—and which official actions are on file.
01 / Owner-reported evidence
What owners reported.
Categories attached to 51 distinct reports. A report can mention more than one component, so category totals can overlap.
See original component labels
These are reports made to NHTSA, not verified diagnoses. More reports can reflect more vehicles, more time on the road, or greater reporting activity.
The reporting timeline
When reports arrived.
Reports by year filed, not by the year a problem occurred. Showing the latest 2 years with reports.
17,500 miles is the median among 6 reports with usable mileage. The middle half spans 3,500–18,000 miles.
This describes the submitted reports. It does not predict when a vehicle will fail.
02 / Official safety campaigns
1 recall campaign on file.
A campaign can cover only certain production dates or configurations. The count does not tell you whether an individual car has an open recall.
TRAILER HITCHESCampaign 25V874000
Reported concern
Kia America, Inc. (Kia) is recalling certain 2023-2025 Sportage Plug-In Hybrid Electric (PHEV) and 2024-2025 Sportage vehicles equipped with a 4.2" screen and a Genuine Kia tow hitch harness accessory. Due to a software error, the instrument panel screen may fail. As such, these vehicles fail to comply with the requirements of Federal Motor Vehicle Safety Standard number 101, "Controls and Displays."
Manufacturer’s stated response
Dealers will replace the tow hitch harness control module, free of charge. Owner notification letters were mailed February 13, 2026. Owners may contact Kia Customer Service at 1-800-333-4542. Kia's number for this recall is SC359. Vehicle Identification Numbers (VINs) involved in this recall will be searchable on NHTSA.gov beginning December 31, 2025.
Manufacturer campaign: SC359
Read campaign 25V874000 at NHTSA03 / The manufacturer’s record
Instructions. Updates. Responses.
8 distinct communications list this model-year. Showing the latest 8. A matching model-year does not establish that every engine, trim or reported symptom is covered.
TSB_ELE426TECHNICAL SERVICE BULLETIN: AVN GEN 5.0 WIDE SOFTWARE UPDATE - This bulletin provides information on the Audio Video Navigation (AVN) system software update for certain vehicles equipped with AVN5W and Navigation System listed …NHTSA ID 11036390
TECHNICAL SERVICE BULLETIN: AVN GEN 5.0 WIDE SOFTWARE UPDATE - This bulletin provides information on the Audio Video Navigation (AVN) system software update for certain vehicles equipped with AVN5W and Navigation System listed in the table below. Affected vehicles may overestimate travel times during route calculation.
Components: ELECTRICAL SYSTEM. Confirm detailed applicability in the original document.
Source record 11036390 at NHTSATSB_ELE422TECHNICAL SERVICE BULLETIN: INFOTAINMENT SYSTEM SOFTWARE UPDATE USING UPDATE.KIA.COM - This bulletin provides information and service procedures for updating the infotainment systems on applicable Kia vehicles using the Kia Nav…NHTSA ID 11033217
TECHNICAL SERVICE BULLETIN: INFOTAINMENT SYSTEM SOFTWARE UPDATE USING UPDATE.KIA.COM - This bulletin provides information and service procedures for updating the infotainment systems on applicable Kia vehicles using the Kia Navigation Updater available at update.kia.com. The software update may improve system performance, enhance existing features, and apply the latest operating software for supported vehicles (2021-2026MY All Models).
Components: ELECTRICAL SYSTEM. Confirm detailed applicability in the original document.
Source record 11033217 at NHTSATSB_ELE417TECHNICAL SERVICE BULLETIN: INFOTAINMENT SOFTWARE UPDATE PROCEDURE - This bulletin provides information on the process for downloading infotainment software updates and preparing USB for installation on applicable Kia vehicles.…NHTSA ID 11031906
TECHNICAL SERVICE BULLETIN: INFOTAINMENT SOFTWARE UPDATE PROCEDURE - This bulletin provides information on the process for downloading infotainment software updates and preparing USB for installation on applicable Kia vehicles. The software downloads and USB preparation process is similar across all supported platforms; however, in‑vehicle installation procedures vary by head unit type.
Components: ELECTRICAL SYSTEM. Confirm detailed applicability in the original document.
Source record 11031906 at NHTSATSB_ENG264TECHNICAL SERVICE BULLETIN: CUSTOMER ACTION: ECU LOGIC IMPROVEMENT FOR DTC P2B59F0 (CA2516) - This bulletin provides information to upgrade the Engine Control Unit (ECU) software on certain 2024–2025MY vehicles equipped with 2.…NHTSA ID 11030379
TECHNICAL SERVICE BULLETIN: CUSTOMER ACTION: ECU LOGIC IMPROVEMENT FOR DTC P2B59F0 (CA2516) - This bulletin provides information to upgrade the Engine Control Unit (ECU) software on certain 2024–2025MY vehicles equipped with 2.5 GDI or 2.5 T-GDI Theta III engines listed in the table below. Affected vehicles may experience an illuminated malfunction indicator light (MIL) accompanied with DTC P2B59F0 which can set while driving. There are no drivability issues related to this DTC.
Campaign / software reference: CA2516
Components: ENGINE. Confirm detailed applicability in the original document.
Source record 11030379 at NHTSAPS797PITSTOP: TECHNICAL OPERATIONS: EXTERNAL DAMAGE TO ULTRASONIC SENSOR: This Pitstop provides information related to Parking Distance Warning (PDW) alerts and repairs involving ultrasonic sensors. The PDW system alerts the driver …NHTSA ID 11026698
PITSTOP: TECHNICAL OPERATIONS: EXTERNAL DAMAGE TO ULTRASONIC SENSOR: This Pitstop provides information related to Parking Distance Warning (PDW) alerts and repairs involving ultrasonic sensors. The PDW system alerts the driver while parking, by calculating distance based on the difference in signal transmission and reception times between the vehicle (ultrasonic sensor) and an object. The membrane film of the ultrasonic sensor is used for object detention and can be damaged by stone chips or foreign substances while driving. Damage to the cover of the ultrasonic sensor can also lead to damage to the internal circuit. As a result of this external damage, the PDW system may not receive the proper signal from the ultrasonic sensor. In some cases, the system may cause a false alarm, no alert, or phantom warnings by a “Warning Lamp’ to be displayed on the cluster. The ultrasonic sensor membrane film should be always inspected for external damage and if any part replacement should be treated as a general repair, not as a warranty claim repair for this concern. (Please note that this Pitstop only applies to models/trims that are equipped with the ultrasonic sensors.)
Components: BACK OVER PREVENTION: WARNINGS. Confirm detailed applicability in the original document.
Source record 11026698 at NHTSAOTA_SC350RELEASE NOTES: OVER-THE-AIR: VOLUNTARY SERVICE CAMPAIGN: SOFTWARE UPDATE FOR PARKING DISTANCE WARNING (SC350) - This Over-the-Air (OTA) software update is designed to update the Body Control Unit (BDC) logic of certain 2025 Spo…NHTSA ID 11025946
RELEASE NOTES: OVER-THE-AIR: VOLUNTARY SERVICE CAMPAIGN: SOFTWARE UPDATE FOR PARKING DISTANCE WARNING (SC350) - This Over-the-Air (OTA) software update is designed to update the Body Control Unit (BDC) logic of certain 2025 Sportage vehicles. This update improved Body Domain Controller (BDC) software to remedy intermittent operation of the Parking Distance Warning (PDW) system.
Campaign / software reference: SC350
Components: BACK OVER PREVENTION: WARNINGS · ELECTRICAL SYSTEM. Confirm detailed applicability in the original document.
Source record 11025946 at NHTSATSB_TRA046_R5TECHNICAL SERVICE BULLETIN: TRANSMISSION FLUID APPLICATION GUIDE - This bulletin has been revised to include additional information. New/revised sections of this bulletin are indicated by a black bar in the margin area. This bu…NHTSA ID 11017172
TECHNICAL SERVICE BULLETIN: TRANSMISSION FLUID APPLICATION GUIDE - This bulletin has been revised to include additional information. New/revised sections of this bulletin are indicated by a black bar in the margin area. This bulletin provides information relating to the correct transmission fluid type and fill quantity requirement for each Kia model. A flush is required ONLY when a transmission is replaced, and the transmission oil cooler is transferred to the new transmission.
Components: POWER TRAIN. Confirm detailed applicability in the original document.
Source record 11017172 at NHTSATSB_ELE378TECHNICAL SERVICE BULLETIN: SERVICE ACTION: KIA CONNECT MODEM RESET (SA611) - This bulletin outlines the procedure for resetting the modem in certain 2016-2025MY Kia vehicles listed on page 3 that are equipped with Kia Connect …NHTSA ID 11015973
TECHNICAL SERVICE BULLETIN: SERVICE ACTION: KIA CONNECT MODEM RESET (SA611) - This bulletin outlines the procedure for resetting the modem in certain 2016-2025MY Kia vehicles listed on page 3 that are equipped with Kia Connect Services. The affected vehicles may encounter the following issues: remote Start/Climate Control function not working, vehicle Status on the Kia Access App not updating, connected routing not functioning properly.
Campaign / software reference: SA611
Components: ELECTRICAL SYSTEM. Confirm detailed applicability in the original document.
Source record 11015973 at NHTSARecords below contain the NHTSA bulk summary unless a document-reviewed explainer is linked. A service bulletin is not a safety recall or a promise of a free repair. Records may be revised or superseded; verify the current document with the manufacturer.
04 / Agency investigations
Official inquiries.
An investigation is an inquiry into a potential concern. Its presence does not establish a defect, and a closed case does not certify a car’s condition.
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