The vehicle dossier US · 2020
2020 Jeep
WRANGLERProblems & recalls
609 distinct owner reports in the NHTSA snapshot. Steering appears in 238 of them. Explore what was reported—and which official actions are on file.
01 / Owner-reported evidence
What owners reported.
Categories attached to 609 distinct reports. A report can mention more than one component, so category totals can overlap.
See original component labels
These are reports made to NHTSA, not verified diagnoses. More reports can reflect more vehicles, more time on the road, or greater reporting activity.
The reporting timeline
When reports arrived.
Reports by year filed, not by the year a problem occurred. Showing the latest 8 years with reports.
2,500 miles is the median among 214 reports with usable mileage. The middle half spans 150–38,000 miles.
This describes the submitted reports. It does not predict when a vehicle will fail.
02 / Official safety campaigns
12 recall campaigns on file.
A campaign can cover only certain production dates or configurations. The count does not tell you whether an individual car has an open recall.
ELECTRICAL SYSTEM:PROPULSION SYSTEM:TRACTION BATTERYCampaign 25V741000
A park-outside advisory is recorded. Verify applicability immediately with NHTSA or the manufacturer.
Reported concern
Chrysler (FCA US, LLC) is recalling certain 2020-2025 Jeep Wrangler 4Xe and 2022-2026 Grand Cherokee 4Xe vehicles. The high voltage battery may fail internally and lead to a vehicle fire while parked or driving.
Manufacturer’s stated response
Owners are advised to park outside and away from structures and not to charge their vehicles until the remedy is completed. Dealers will update the high voltage battery software, and replace the high voltage battery, as necessary, free of charge. Some owner notification letters were mailed beginning December 17, 2025. The remaining owner notification letters will be mailed at a later date. Owners may contact Chrysler customer service at 800-853-1403. Chrysler's number for this recall is 68C. Vehicle Identification Numbers (VINs) involved in this recall will be searchable on NHTSA.gov beginning November 6, 2025. Vehicles that were previously recalled for the same issue under NHTSA Recalls 24V720 and 23V787 will need to have the new remedy performed.
Manufacturer campaign: 68C
Read campaign 25V741000 at NHTSABACK OVER PREVENTION: SENSING SYSTEM: CAMERACampaign 24V676000
Reported concern
Chrysler (FCA US, LLC) is recalling certain 2018-2024 Jeep Wrangler vehicles. The wiring harness for the rearview camera and the center brake light may short circuit, which can disable the rearview camera image and center brake light. As such, these vehicles fail to comply with the requirements of Federal Motor Vehicle Safety Standard numbers 111, "Rear Visibility" and 108, "Lamps, Reflective Devices, and Associated Equipment."
Manufacturer’s stated response
Dealers replaced the harness for the center brake light and rearview camera and/or the spare tire carrier/harness assembly, as necessary, free of charge. All vehicles were repaired by January 15, 2024. Owner notification letters were mailed September 26, 2024. Owners may contact FCA US, LLC customer service at 1-800-853-1403. FCA US, LLC's number for this recall is 77B.
Manufacturer campaign: 77B
Read campaign 24V676000 at NHTSAELECTRICAL SYSTEM: INSTRUMENT CLUSTER/PANELCampaign 24V652000
Reported concern
Chrysler (FCA US, LLC) is recalling certain 2020-2024 Jeep Gladiator and 2018-2024 Jeep Wrangler vehicles. The instrument panel cluster may experience an internal short circuit and fail. As such, these vehicles fail to comply with the requirements of Federal Motor Vehicle Safety Standard number 101, "Controls and Displays."
Manufacturer’s stated response
Dealers will replace the instrument panel cluster, free of charge. Owner notification letters were mailed between October 3, 2024, and January 23, 2025. Owners may contact FCA customer service at 1-800-853-1403. FCA's number for this recall is 30B.
Manufacturer campaign: 30B
Read campaign 24V652000 at NHTSASTRUCTURE:FRAME AND MEMBERSCampaign 23V191000
Reported concern
Chrysler (FCA US, LLC) is recalling certain 2020-2022 Jeep Wrangler vehicles. A stud on the frame assembly may puncture the fuel tank in a crash, which can result in a fuel leak.
Manufacturer’s stated response
Dealers will inspect and, if necessary, remove the frame stud and apply paint, free of charge. Owner notification letters were mailed April 6, 2023. Owners may contact FCA US, LLC customer service at 1-800-853-1403. FCA US, LLC's number for this recall is 28A.
Manufacturer campaign: 28A
Read campaign 23V191000 at NHTSAPOWER TRAIN:CLUTCH ASSEMBLYCampaign 23V116000
Reported concern
Chrysler (FCA US, LLC) is recalling certain 2018-2023 Jeep Wrangler, and 2020-2023 Jeep Gladiator vehicles equipped with manual transmissions. The clutch pressure plate may overheat and fracture.
Manufacturer’s stated response
Dealers will replace the clutch assembly and update the software, free of charge. Owner notification letters were mailed from November 16, 2023 through July 25, 2024. Owners may contact (FCA US, LLC) customer service at 1-800-853-1403. FCA US LLC's number for this recall is 19A. This recall expands and replaces previous recall 21V-028. Vehicles previously repaired under recall 21V-028 will need to have the new remedy completed.
Manufacturer campaign: 19A
Read campaign 23V116000 at NHTSAENGINECampaign 22V767000
Reported concern
Chrysler (FCA US, LLC) is recalling certain 2020-2022 Jeep Wrangler, Ram 1500, and 2021-2022 Jeep Gladiator vehicles equipped with 3.0L diesel engines. The high pressure fuel pump (HPFP) may fail, causing an engine stall.
Manufacturer’s stated response
Dealers will replace the HPFP and inspect and replace additional fuel system components, as necessary, free of charge. Owner notification letters were mailed October 17, 2023. Owners may contact Chrysler customer service at 1-800-853-1403. Chrysler's number for this recall is Z96.
Manufacturer campaign: Z96
Read campaign 22V767000 at NHTSABACK OVER PREVENTION:DISPLAY FUNCTIONCampaign 22V638000
Reported concern
Chrysler (FCA US, LLC) is recalling certain 2020-2021 Jeep Wrangler, RAM 1500 and 2021 Jeep Gladiator vehicles. A radio software error may prevent the rearview image from displaying. As such, these vehicles fail to comply with the requirements of Federal Motor Vehicle Safety Standard number 111, "Rear Visibility."
Manufacturer’s stated response
Dealers will update the radio software, free of charge. Owner notification letters were mailed October 6, 2022. Owners may contact FCA US, LLC customer service at 1-800-853-1403. FCA, LLC's number for this recall is Z86.
Manufacturer campaign: Z86
Read campaign 22V638000 at NHTSAFUEL SYSTEM, GASOLINE:DELIVERY:HOSES, LINES/PIPING, AND FITTINGSCampaign 21V665000
Reported concern
Chrysler (FCA US, LLC) is recalling certain 2020 Jeep Wrangler vehicles equipped with the 2.0 Liter engine. A cracked fuel supply line connector may leak fuel into the engine compartment.
Manufacturer’s stated response
Dealers will inspect and replace the fuel supply line as needed, free of charge. Owner notification letters were mailed on September 10, 2021. Owners may contact FCA US LLC customer service at 1-800-853-140. FCA US LLC's number for this recall is Y10.
Manufacturer campaign: Y10
Read campaign 21V665000 at NHTSAPOWER TRAIN:CLUTCH ASSEMBLYCampaign 21V028000
Reported concern
Chrysler (FCA US, LLC) is recalling certain 2018-2021 Jeep Wrangler and 2020-2021 Jeep Gladiator vehicles equipped with manual transmissions. The clutch pressure plate may overheat and fracture.
Manufacturer’s stated response
FCA US LLC will notify owners, and dealers will add software to reduce engine torque capability when clutch assembly temperatures rise to a level that may damage the inner pressure plate, free of charge." FCA has ordered a stop sale for the affected vehicles as of February 25, 2021. Owner notification letters were mailed on March 4, 2021.
Manufacturer campaign: Y01
Read campaign 21V028000 at NHTSABACK OVER PREVENTION: SENSING SYSTEM: CAMERACampaign 20V191000
Reported concern
Chrysler (FCA US LLC) is recalling certain 2020 Jeep Gladiator and Jeep Cherokee, 2019-2020 Ram 1500 Pickup, Ram 2500 Pickup, Ram 3500 Pickup, Chrysler Pacifica, Dodge Durango, Jeep Grand Cherokee, Jeep Wrangler, and Jeep Renegade and 2019 Dodge Challenger vehicles equipped with 8.4" or 12" radio displays. A software error can cause the rearview camera image to remain displayed after the vehicle has been shifted out of reverse. As such, these vehicles fail to comply with the requirements of Federal Motor Vehicle Safety Standard (FMVSS) number 111, "Rearview Mirrors."
Manufacturer’s stated response
Chrysler has notified owners, and dealers will update the radio display software, free of charge. Optionally, owners can choose to remotely update their software via an Over-The-Air (OTA) update available as of May 1, 2020. The recall began April 27, 2020. Owners may contact Chrysler customer service at 1-800-853-1403. Chrysler's number for this recall is W30-W37.
Manufacturer campaign: W30-W37
Read campaign 20V191000 at NHTSAPOWER TRAIN:CLUTCH ASSEMBLYCampaign 20V124000
Reported concern
Chrysler (FCA US LLC) is recalling certain 2018-2020 Jeep Wrangler and 2020 Gladiator vehicles equipped with manual transmissions. The clutch pressure plate may overheat and fracture.
Manufacturer’s stated response
Chrysler will notify owners, and dealers will reroute a wire harness and inspect the clutch system, and replace components as needed. The recall began April 30, 2020. Owners may contact Chrysler customer service at 1-800-853-1403. Chrysler's number for this recall is W12.
Manufacturer campaign: W12
Read campaign 20V124000 at NHTSASUSPENSION:FRONT:CONTROL ARM:LOWER ARMCampaign 20V042000
Reported concern
Chrysler (FCA US LLC) is recalling certain 2020 Jeep Wrangler vehicles. The left side lower control arm bracket and weld may not be correctly positioned.
Manufacturer’s stated response
Chrysler will notify owners, and dealers will inspect the front axles, replacing them as necessary, free of charge. The recall began February 27, 2020. Owners may contact Chrysler customer service at 1-800-853-1403. Chrysler's number for this recall is W01.
Manufacturer campaign: W01
Read campaign 20V042000 at NHTSA03 / The manufacturer’s record
Instructions. Updates. Responses.
1,016 distinct communications list this model-year. Showing the latest 12. A matching model-year does not establish that every engine, trim or reported symptom is covered.
9100900Passive Entry O/S Dr Handle Prior to replacing an inoperative passive entry door handle, perform Star Online S2623000040.NHTSA ID 11037346
Passive Entry O/S Dr Handle Prior to replacing an inoperative passive entry door handle, perform Star Online S2623000040.
Components: ELECTRICAL SYSTEM · STRUCTURE:BODY. Confirm detailed applicability in the original document.
Source record 11037346 at NHTSA9100363 Rev 3Turbocharger Kit Please note that many turbo components are serviceable separately and full turbo replacement may not be required. If the turbo is being inspected for: Noise/Rattle: Inspect heat shield fasteners for looseness a…NHTSA ID 11036762
Turbocharger Kit Please note that many turbo components are serviceable separately and full turbo replacement may not be required. If the turbo is being inspected for: Noise/Rattle: Inspect heat shield fasteners for looseness and check the wastegate actuator/linkage for binding. The actuator kit is serviced separately. Oil Leak: Inspect the turbo oil feed O-ring area for leaks. O-ring is serviced separately.
Components: ENGINE. Confirm detailed applicability in the original document.
Source record 11036762 at NHTSA114045ID-25-11 Rev. C Aluminum Filiform Corrosion Warranty Policy and Vehicle Digital Imaging (VDI) Pre-Approval Process - ALL VehiclesNHTSA ID 11036282
ID-25-11 Rev. C Aluminum Filiform Corrosion Warranty Policy and Vehicle Digital Imaging (VDI) Pre-Approval Process - ALL Vehicles
Campaign / software reference: ID-25-11 REV.C
Components: STRUCTURE:BODY. Confirm detailed applicability in the original document.
Source record 11036282 at NHTSA114044D-25-15 Rev. C Aluminum Filiform Corrosion Warranty Policy and Vehicle Digital Imaging (VDI) Pre-Approval Process - ALL VehiclesNHTSA ID 11036281
D-25-15 Rev. C Aluminum Filiform Corrosion Warranty Policy and Vehicle Digital Imaging (VDI) Pre-Approval Process - ALL Vehicles
Campaign / software reference: D-25-15 REV.C
Components: STRUCTURE:BODY. Confirm detailed applicability in the original document.
Source record 11036281 at NHTSA08-298-26 REV. AInstrument Panel Cluster (IPC) Blank XZ1 Warranty Extension Customers may experience the following: SYMPTOM: ● **A blank electronic vehicle information center (EVIC) in the IPC. No information is displayed for the fuel level, t…NHTSA ID 11036150
Instrument Panel Cluster (IPC) Blank XZ1 Warranty Extension Customers may experience the following: SYMPTOM: ● **A blank electronic vehicle information center (EVIC) in the IPC. No information is displayed for the fuel level, temperature gauge, odometer, outside temperature, PRNDL and optional digital speedometer Fig. 1. IMPORTANT! The analog speedometer and tachometer gauges continue to function normally Fig. 1**. This bulletin involves replacing the IPC.
Components: ELECTRICAL SYSTEM. Confirm detailed applicability in the original document.
Source record 11036150 at NHTSA16C Combo Rev3EMISSION RECALL – NORTH AMERICA Check Engine/Malfunction Indicator Lamp 16C The instrument panel cluster on about 32,587 of the above vehicles may have an inoperable check engine/malfunction indicator lamp (CEL/MIL). (JT) vehic…NHTSA ID 11036183
EMISSION RECALL – NORTH AMERICA Check Engine/Malfunction Indicator Lamp 16C The instrument panel cluster on about 32,587 of the above vehicles may have an inoperable check engine/malfunction indicator lamp (CEL/MIL). (JT) vehicles: CEL/MIL and cargo lamp indicator function are swapped. (JL) vehicles: CEL/MIL will not turn on. The CEL/MIL in and of itself will not affect emissions. However, if there was an emission issue that would require illumination of the CEL/MIL, the customer would not be alerted. The vehicle would be non-compliant to the OBD II regulation.
Campaign / software reference: 113929
Components: ELECTRICAL SYSTEM. Confirm detailed applicability in the original document.
Source record 11036183 at NHTSA113809ID-26-37 (XZ1) Instrument Panel Cluster (IPC) - Select 2018 - 2020 Jeep Wrangler (JL) and 2020 Jeep Gladiator (JT)NHTSA ID 11035998
ID-26-37 (XZ1) Instrument Panel Cluster (IPC) - Select 2018 - 2020 Jeep Wrangler (JL) and 2020 Jeep Gladiator (JT)
Campaign / software reference: ID-26-37
Components: ELECTRICAL SYSTEM. Confirm detailed applicability in the original document.
Source record 11035998 at NHTSA113813D-26-17 (XZ1) Instrument Panel Cluster (IPC) - Select 2018 - 2020 Jeep Wrangler (JL) and 2020 Jeep Gladiator (JT)NHTSA ID 11035997
D-26-17 (XZ1) Instrument Panel Cluster (IPC) - Select 2018 - 2020 Jeep Wrangler (JL) and 2020 Jeep Gladiator (JT)
Campaign / software reference: D-26-17
Components: ELECTRICAL SYSTEM. Confirm detailed applicability in the original document.
Source record 11035997 at NHTSA08-298-26Instrument Panel Cluster (IPC) Blank XZ1 Warranty Extension Customers may experience the following: SYMPTOM: ● A blank IPC display. No information is displayed for the speedometer, fuel level, temperature gauge, odometer, outsi…NHTSA ID 11035973
Instrument Panel Cluster (IPC) Blank XZ1 Warranty Extension Customers may experience the following: SYMPTOM: ● A blank IPC display. No information is displayed for the speedometer, fuel level, temperature gauge, odometer, outside temperature and PRNDL. NOTE: The speedometer and tachometer continue to function normally. This bulletin involves replacing the IPC.
Components: ELECTRICAL SYSTEM. Confirm detailed applicability in the original document.
Source record 11035973 at NHTSA113271CORE – HEATERNHTSA ID 11035078
CORE – HEATER
Components: ENGINE. Confirm detailed applicability in the original document.
Source record 11035078 at NHTSA113270CORE – HEATERNHTSA ID 11035077
CORE – HEATER
Components: ENGINE. Confirm detailed applicability in the original document.
Source record 11035077 at NHTSA112639THROTTLE BODY – NONENHTSA ID 11034912
THROTTLE BODY – NONE
Components: ENGINE. Confirm detailed applicability in the original document.
Source record 11034912 at NHTSARecords below contain the NHTSA bulk summary unless a document-reviewed explainer is linked. A service bulletin is not a safety recall or a promise of a free repair. Records may be revised or superseded; verify the current document with the manufacturer.
04 / Agency investigations
Official inquiries.
An investigation is an inquiry into a potential concern. Its presence does not establish a defect, and a closed case does not certify a car’s condition.
Instrument Panel Cluster (IPC) FailurePE25014
The Office of Defects Investigations (ODI) is opening a Preliminary Evaluation on 2020 Model Year Jeep Gladiators and Wranglers involving a malfunctioning Instrument Panel Clusters (IPC) resulting in the loss of important vehicle metrics and other status information. ODI has received 89 Vehicle Owner Questionnaires (VOQs) alleging a complete or partial loss of the IPC display while driving. The subject vehicles' IPC display includes the speedometer, fuel gauge, engine temperature, turn signal indicators, warning light, and other gauges that are normally illuminated while the vehicle is in operation. Loss of the fuel gauge while driving may lead to an inability to determine the fuel level and result in a loss of motive power, and the loss of other safety-related information may impede a driver’s ability to take action to prevent a safety risk. Furthermore, an IPC that is suddenly not visible to the driver may divert the driver’s attention from the driving task, potentially causing a vehicle crash. ODI is opening this Preliminary Evaluation to evaluate the scope, severity and frequency of the alleged IPC malfunctions and to assess potential safety-related consequences. To review the ODI reports cited in the Opening Resume ODI Report Identification Number document, go to NHTSA.gov
Find investigation PE25014Underhood firesPE24024
On September 6, 2024, the Office of Defects Investigation (ODI) opened Preliminary Evaluation PE24024 to investigate allegations of engine compartment fires in model year 2021-2023 Jeep Wrangler and Gladiator vehicles. Most reports described fires starting on the front passenger side of the engine compartment while the vehicle was turned off, with several originating specifically at the electrohydraulic power steering pump's electrical connector. Following the opening of the investigation, ODI sent an information request letter to the vehicle manufacturer to assess the cause, scope, and frequency of the alleged defect. Additionally, ODI continued to receive reports of vehicle fires with a likely origin at or near the power steering pump. Throughout this investigation, ODI continued to discuss these new reports and the information request letter response with the manufacturer. On June 4, 2026, FCA issued recall 26V363 to address power steering fires caused by high electrical resistance at the pump's connector. Recall 26V363 includes the 781,459 vehicles identified in the opening resume of this investigation and expands the population to include all 2021-2025 Jeep Wrangler and Gladiator vehicles produced between June 24, 2020, and December 2, 2024.This recall directly covers the vehicles and issues examined in this investigation. Accordingly, ODI is closing this investigation and is not requiring FCA to provide any additional information about this issue at this time. The Agency will continue to monitor field performance and reserves the right to take additional action if warranted by future circumstances. To review the ODI reports cited in the Closing Resume ODI Report Identification Number document, go to NHTSA.gov.
Recorded closure: Sep 24, 2026
Campaign reference in the source: 26V363
Find investigation PE24024High pressure fuel pump failureEA23001
The Office of Defects Investigation (ODI) opened PE21-021 on October 14, 2021, to investigate incidents alleging a stall/loss of motive power as a result of high-pressure fuel pump failures in certain model year (MY) 2019-2020 Ram 2500, 3500, 4500, and 5500 heavy duty trucks equipped with 6.7L Cummins turbodiesel engines. During the investigation, ODI sought to determine if the related defect allegation was limited in scope to the recalled population. After review of information request response materials from both FCA and BMW, NHTSA determined that sufficient information to identify a comprehensive recall population could not be produced by FCA and BMW.During the investigation FCA filed recalls 22V406, 22E048, 22V767, and 22E087 which include vehicles not identified in the initial subject population by ODI. ODI also received recall 21V586, involving loss of motive power due to failed CP4 fuel pumps on certain BMW manufactured vehicles. An information request letter response received from BMW indicated that failed pumps on their vehicles were caused by an interaction between pump internal components and US market diesel fuel, leading to increased slip and eventual particle-generating wear surface. Additional work will be done to identify whether a similar root cause is associated with the FCA recalled population and if similar wear dynamics occur on pumps supplied to vehicle manufacturers other than those included in the recalled population.ODI has upgraded this investigation to an EA in order to 1) determine engineering specifications of internal pump components that are correlated with pump failure leading to loss of motive power or other safety related hazards, 2) identify vehicle populations equipped with alleged defective pump variants, 3) assess if vehicles equipped with alleged defective pump variants result in an unreasonable risk to motor vehicle safety and 4) gather and review any other relevant information related to high pressure fuel pump failure associated with the subject populations of recalls 21V586, 21V880, 21E094, 22V406, 22E048, 22V767, and 22E087.Review of the above information will allow NHTSA to confirm root cause and recall remedy viability, and identify and evaluate vehicle populations equipped with pump components that may pose an unreasonable risk to motor vehicle safety.The ODI reports cited above can be reviewed at: http://www-odi.nhtsa.dot.gov/owners/SearchNHTSAID using the following complaint identification numbers: 11257550, 11351441, 11361603, 11361616, 11365300, 11365426, 11365858, 11366401, 11372337, 11373793, 11374797, 11376793, 11377871, 11378173, 11384377, 11386063, 11387018, 11399710, 11402550, 11415339, 11418868, 11418870, 11427075, 11434276, 11436807, 11437226, 11437249, 11437273, 11437292, 11437294, 11437394, 11437399, 11437403, 11437405, 11437423, 11437528, 11437565, 11437579, 11437580, 11437590, 11437679, 11437744, 11437781, 11437842, 11437993, 11438006, 11438008, 11438121, 11438138, 11438155, 11438392, 11438629, 11439359, 11439879, 11440397, 11443030, 11446542, 11448163, 11453556, 11458918, 11460558, 11469337
Campaign reference in the source: 24V957
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