The vehicle dossier US · 2021
2021 Jeep
GRAND CHEROKEE LProblems & recalls
79 distinct owner reports in the NHTSA snapshot. Other components appears in 44 of them. Explore what was reported—and which official actions are on file.
01 / Owner-reported evidence
What owners reported.
Categories attached to 79 distinct reports. A report can mention more than one component, so category totals can overlap.
See original component labels
These are reports made to NHTSA, not verified diagnoses. More reports can reflect more vehicles, more time on the road, or greater reporting activity.
The reporting timeline
When reports arrived.
Reports by year filed, not by the year a problem occurred. Showing the latest 3 years with reports.
70,000 miles is the median among 9 reports with usable mileage. The middle half spans 57,000–78,300 miles.
This describes the submitted reports. It does not predict when a vehicle will fail.
02 / Official safety campaigns
4 recall campaigns on file.
A campaign can cover only certain production dates or configurations. The count does not tell you whether an individual car has an open recall.
SUSPENSION:REAR:SPRINGS:COIL SPRINGSCampaign 26V562000
Reported concern
Chrysler (FCA US, LLC) is recalling certain 2021-2023 Jeep Grand Cherokee L, 2022-2023 Jeep Grand Cherokee, and Jeep Grand Cherokee 4XE vehicles. The rear coil springs may be incorrectly installed and detach from the vehicle while driving.
Manufacturer’s stated response
Dealers will replace the rear coil spring lower isolators, free of charge. Interim notification letters, notifying owners of the safety risk, are expected to be mailed September 29, 2026. Additional letters will be sent once the final remedy is available. Owners may contact FCA US, LLC customer service at 1-800-853-1403. FCA US, LLC's number for this recall is 89D. Vehicle Identification Numbers (VINs) involved in this recall will become searchable on NHTSA.gov on September 9, 2026. This recall replaces NHTSA recall numbers 26V051 and 23V413. Vehicles already repaired under the previous recalls will need to have the new remedy completed.
Manufacturer campaign: 89D
Read campaign 26V562000 at NHTSASUSPENSION:REAR:SPRINGS:COIL SPRINGSCampaign 26V051000
Reported concern
Chrysler (FCA US, LLC) is recalling certain 2021-2023 Jeep Grand Cherokee L and 2022-2023 Jeep Grand Cherokee vehicles. The rear coil springs may be incorrectly installed and detach from the vehicle while driving.
Manufacturer’s stated response
Dealers will inspect and repair the rear coil spring assembly, as necessary, free of charge. Interim notification letters, notifying owners of the safety risk, were mailed February 12, 2026. Additional letters will be sent once the final remedy is available, anticipated in March 2026. Owners may contact FCA US, LLC customer service at 1-800-853-1403. FCA US, LLC's number for this recall is 20D. Vehicle Identification Numbers (VINs) involved in this recall became searchable on NHTSA.gov on January 30, 2026. This recall replaces NHTSA recall number 23V413. Vehicles already repaired under the previous recall will need to have the new remedy completed.
Manufacturer campaign: 20D
Read campaign 26V051000 at NHTSAEQUIPMENT:ELECTRICAL:INFOTAINMENT:VIDEO (TOUCH)SCREEN/MONITOR/UNITCampaign 25V083000
Reported concern
Chrysler (FCA US, LLC) is recalling certain 2022 Jeep Grand Cherokee and 2021-2022 Jeep Grand Cherokee L vehicles. The center stack upper display (DCSD) contains a transistor that may overheat and prevent the rearview camera image from displaying. As such, these vehicles fail to comply with the requirements of Federal Motor Vehicle Safety Standard (FMVSS) number 111, "Rear Visibility."
Manufacturer’s stated response
Dealers replaced the DCSD, free of charge. All affected vehicles have been repaired. Owner notification letters were mailed February 27, 2025. Owners may contact Chrysler customer service at 800-853-1403. Chrysler's number for this recall is 11C.
Manufacturer campaign: 11C
Read campaign 25V083000 at NHTSAAIR BAGS:SIDE/WINDOWCampaign 24V897000
Reported concern
Chrysler (FCA US, LLC) is recalling certain 2022-2024 Jeep Grand Cherokee and 2021-2024 Jeep Grand Cherokee L vehicles. An improperly secured connector for the front seat side air bags (SAB) may prevent the air bags from deploying. As such, these vehicles fail to comply with the requirements of Federal Motor Vehicle Safety Standard number 214, "Side Impact Protection."
Manufacturer’s stated response
Dealers secured the connector, free of charge. All affected vehicles have been remedied. Owner notification letters were mailed December 17, 2024. Owners may contact FCA customer service at 1-800-853-1403. FCA's number for this recall is B3B.
Manufacturer campaign: B3B
Read campaign 24V897000 at NHTSA03 / The manufacturer’s record
Instructions. Updates. Responses.
211 distinct communications list this model-year. Showing the latest 12. A matching model-year does not establish that every engine, trim or reported symptom is covered.
9100905Passive Entry O/S Dr Handle Prior to replacing an inoperative passive entry door handle, perform Star Online S2623000040.NHTSA ID 11037350
Passive Entry O/S Dr Handle Prior to replacing an inoperative passive entry door handle, perform Star Online S2623000040.
Components: ELECTRICAL SYSTEM · STRUCTURE:BODY. Confirm detailed applicability in the original document.
Source record 11037350 at NHTSA9100902Passive Entry O/S Dr Handle Prior to replacing an inoperative passive entry door handle, perform Star Online S2623000040.NHTSA ID 11037345
Passive Entry O/S Dr Handle Prior to replacing an inoperative passive entry door handle, perform Star Online S2623000040.
Components: ELECTRICAL SYSTEM · STRUCTURE:BODY. Confirm detailed applicability in the original document.
Source record 11037345 at NHTSAS2623000001 REV.ARotary Shifter Lights Blinking, Shifter Not Moving, Not Going Into Gear.NHTSA ID 11036771
Rotary Shifter Lights Blinking, Shifter Not Moving, Not Going Into Gear.
Components: ELECTRICAL SYSTEM. Confirm detailed applicability in the original document.
Source record 11036771 at NHTSAS2523000032 REV.BSteering Dragging While Recreational Flat Towing Behind RV.NHTSA ID 11036280
Steering Dragging While Recreational Flat Towing Behind RV.
Components: STEERING · WHEELS. Confirm detailed applicability in the original document.
Source record 11036280 at NHTSA113528SHAFT - AXLE HALFNHTSA ID 11035187
SHAFT - AXLE HALF
Components: POWER TRAIN. Confirm detailed applicability in the original document.
Source record 11035187 at NHTSA113529SHAFT - AXLE HALFNHTSA ID 11035186
SHAFT - AXLE HALF
Components: POWER TRAIN. Confirm detailed applicability in the original document.
Source record 11035186 at NHTSA9100866Display Verify "Z" part number availability. Order a "Z" part number for all Exchange Orders, Warranty, Mopar, Customer Pay and Service Contract. Order "68" part number for New, Unsold units only.NHTSA ID 11035190
Display Verify "Z" part number availability. Order a "Z" part number for all Exchange Orders, Warranty, Mopar, Customer Pay and Service Contract. Order "68" part number for New, Unsold units only.
Components: ELECTRICAL SYSTEM. Confirm detailed applicability in the original document.
Source record 11035190 at NHTSA08-274-26Power Folding Seat Wire Harness Pinched Customers may experience one or more of the following: SYMPTOM: ● Battery is depleted. NOTE: Battery depletion may be due to a pinched power folding seat wire harness behind the left quar…NHTSA ID 11035048
Power Folding Seat Wire Harness Pinched Customers may experience one or more of the following: SYMPTOM: ● Battery is depleted. NOTE: Battery depletion may be due to a pinched power folding seat wire harness behind the left quarter panel by the cargo tie down fastener. ● Loss of function of the rear folding seats. ● Rear folding seat behavior is not functioning as expected. This bulletin involves repairing a pinched power folding seat wire harness behind the left quarter panel.
Components: ELECTRICAL SYSTEM · SEATS. Confirm detailed applicability in the original document.
Source record 11035048 at NHTSA9100859Before replacing any part, check the DOT on the glass or the PN to make sure you choose the replacement part from the correct supplier: DOT 615 - 6NC10TRMAH - CIE Supplier DOT 1038 - 6NC07TRMAR - CIE Supplier DOT 1065 - 7TF32TR…NHTSA ID 11035072
Before replacing any part, check the DOT on the glass or the PN to make sure you choose the replacement part from the correct supplier: DOT 615 - 6NC10TRMAH - CIE Supplier DOT 1038 - 6NC07TRMAR - CIE Supplier DOT 1065 - 7TF32TRMAB, 7TF33TRMAB - HCMF Supplier
Components: ELECTRICAL SYSTEM · STRUCTURE:BODY. Confirm detailed applicability in the original document.
Source record 11035072 at NHTSA9100833 REV1Fuel Delivery Module Before replacing the fuel module for DTCs P0461 and P062A and other not start, long crank, fuel gauge accuracy and drivability issues, the technician should disconnect the electrical connector at the pump a…NHTSA ID 11035064
Fuel Delivery Module Before replacing the fuel module for DTCs P0461 and P062A and other not start, long crank, fuel gauge accuracy and drivability issues, the technician should disconnect the electrical connector at the pump and perform a visual inspection of the connector for and bent, spread, or pushed out terminals. Repair any issues found. Reconnect the plug and perform a push pull push to ensure the connector is fully installed. Then perform 3 keys cycles and listen to hear if the fuel pump is operational. If the fuel pump is heard that indicates that everything is operating correctly. If the pump is heard replacement is not necessary, any replacement will function in the same way.
Components: FUEL/PROPULSION SYSTEM. Confirm detailed applicability in the original document.
Source record 11035064 at NHTSA112639THROTTLE BODY – NONENHTSA ID 11034912
THROTTLE BODY – NONE
Components: ENGINE. Confirm detailed applicability in the original document.
Source record 11034912 at NHTSA112640THROTTLE BODY – NONENHTSA ID 11034911
THROTTLE BODY – NONE
Components: ENGINE. Confirm detailed applicability in the original document.
Source record 11034911 at NHTSARecords below contain the NHTSA bulk summary unless a document-reviewed explainer is linked. A service bulletin is not a safety recall or a promise of a free repair. Records may be revised or superseded; verify the current document with the manufacturer.
04 / Agency investigations
Official inquiries.
An investigation is an inquiry into a potential concern. Its presence does not establish a defect, and a closed case does not certify a car’s condition.
Recall 23V-413 Post Remedy FailuresRQ25005
On June 8, 2023, Fiat Chrysler Automobiles US, LLC (FCA) filed Safety Recall 23V-413 affecting certain 2022–2023 Jeep Grand Cherokee and2021–2023 Jeep Grand Cherokee L vehicles to address rear coil springs that may not have been properly installed during vehicle production. An improperly installed rear coil spring may detach while the vehicle is in motion, creating a road hazard that can increase the risk of a crash for following motorists and may result in injury to other road users. Since the filing of Recall 23V-413, the National Highway Traffic Safety Administration (NHTSA) has received twenty (20) unique consumer complaints alleging rear coil spring detachments occurring after the recall remedy was performed. These reports raise concerns regarding the effectiveness of the recall remedy and suggest the possibility of additional factors not addressed by the original recall campaign. Accordingly, the Office of Defects Investigation (ODI) is opening this Recall Query (RQ) to assess the adequacy of FCA’s remedy procedure under Recall 23V-413 and to evaluate the root cause(s) of post-remedy coil spring detachments. ODI will review complaint data, field reports, and FCA’s technical analysis to determine whether further action is warranted. To review the ODI reports cited in the Opening Resume ODI Report Identification Number document, visit NHTSA.gov.
Campaign reference in the source: 26V562
Find investigation RQ25005Your next step
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