The vehicle dossier US · 2020
2020 Jeep
GLADIATORProblems & recalls
483 distinct owner reports in the NHTSA snapshot. Electrical system appears in 183 of them. Explore what was reported—and which official actions are on file.
01 / Owner-reported evidence
What owners reported.
Categories attached to 483 distinct reports. A report can mention more than one component, so category totals can overlap.
See original component labels
These are reports made to NHTSA, not verified diagnoses. More reports can reflect more vehicles, more time on the road, or greater reporting activity.
The reporting timeline
When reports arrived.
Reports by year filed, not by the year a problem occurred. Showing the latest 8 years with reports.
3,000 miles is the median among 212 reports with usable mileage. The middle half spans 250–24,000 miles.
This describes the submitted reports. It does not predict when a vehicle will fail.
02 / Official safety campaigns
7 recall campaigns on file.
A campaign can cover only certain production dates or configurations. The count does not tell you whether an individual car has an open recall.
ELECTRICAL SYSTEM: INSTRUMENT CLUSTER/PANELCampaign 24V652000
Reported concern
Chrysler (FCA US, LLC) is recalling certain 2020-2024 Jeep Gladiator and 2018-2024 Jeep Wrangler vehicles. The instrument panel cluster may experience an internal short circuit and fail. As such, these vehicles fail to comply with the requirements of Federal Motor Vehicle Safety Standard number 101, "Controls and Displays."
Manufacturer’s stated response
Dealers will replace the instrument panel cluster, free of charge. Owner notification letters were mailed between October 3, 2024, and January 23, 2025. Owners may contact FCA customer service at 1-800-853-1403. FCA's number for this recall is 30B.
Manufacturer campaign: 30B
Read campaign 24V652000 at NHTSAPOWER TRAIN:CLUTCH ASSEMBLYCampaign 23V116000
Reported concern
Chrysler (FCA US, LLC) is recalling certain 2018-2023 Jeep Wrangler, and 2020-2023 Jeep Gladiator vehicles equipped with manual transmissions. The clutch pressure plate may overheat and fracture.
Manufacturer’s stated response
Dealers will replace the clutch assembly and update the software, free of charge. Owner notification letters were mailed from November 16, 2023 through July 25, 2024. Owners may contact (FCA US, LLC) customer service at 1-800-853-1403. FCA US LLC's number for this recall is 19A. This recall expands and replaces previous recall 21V-028. Vehicles previously repaired under recall 21V-028 will need to have the new remedy completed.
Manufacturer campaign: 19A
Read campaign 23V116000 at NHTSAPOWER TRAIN:CLUTCH ASSEMBLYCampaign 21V028000
Reported concern
Chrysler (FCA US, LLC) is recalling certain 2018-2021 Jeep Wrangler and 2020-2021 Jeep Gladiator vehicles equipped with manual transmissions. The clutch pressure plate may overheat and fracture.
Manufacturer’s stated response
FCA US LLC will notify owners, and dealers will add software to reduce engine torque capability when clutch assembly temperatures rise to a level that may damage the inner pressure plate, free of charge." FCA has ordered a stop sale for the affected vehicles as of February 25, 2021. Owner notification letters were mailed on March 4, 2021.
Manufacturer campaign: Y01
Read campaign 21V028000 at NHTSASEAT BELTSCampaign 20V580000
Reported concern
Chrysler (FCA US LLC) is recalling certain 2019 Jeep Wrangler and Ram 2500, 2019-2020 Ram 1500 and 2020 Jeep Gladiator vehicles. In the event of a crash, a front seat belt retractor may not properly slow the occupant's forward movement after locking.
Manufacturer’s stated response
Chrysler will notify owners, and dealers will replace the front seat belt retractors, free of charge. The recall began November 12, 2020. Owners may contact Chrysler customer service at 1-800-853-1403. Chrysler's number for this recall is W67.
Manufacturer campaign: W67
Read campaign 20V580000 at NHTSABACK OVER PREVENTION: SENSING SYSTEM: CAMERACampaign 20V191000
Reported concern
Chrysler (FCA US LLC) is recalling certain 2020 Jeep Gladiator and Jeep Cherokee, 2019-2020 Ram 1500 Pickup, Ram 2500 Pickup, Ram 3500 Pickup, Chrysler Pacifica, Dodge Durango, Jeep Grand Cherokee, Jeep Wrangler, and Jeep Renegade and 2019 Dodge Challenger vehicles equipped with 8.4" or 12" radio displays. A software error can cause the rearview camera image to remain displayed after the vehicle has been shifted out of reverse. As such, these vehicles fail to comply with the requirements of Federal Motor Vehicle Safety Standard (FMVSS) number 111, "Rearview Mirrors."
Manufacturer’s stated response
Chrysler has notified owners, and dealers will update the radio display software, free of charge. Optionally, owners can choose to remotely update their software via an Over-The-Air (OTA) update available as of May 1, 2020. The recall began April 27, 2020. Owners may contact Chrysler customer service at 1-800-853-1403. Chrysler's number for this recall is W30-W37.
Manufacturer campaign: W30-W37
Read campaign 20V191000 at NHTSAPOWER TRAIN:CLUTCH ASSEMBLYCampaign 20V124000
Reported concern
Chrysler (FCA US LLC) is recalling certain 2018-2020 Jeep Wrangler and 2020 Gladiator vehicles equipped with manual transmissions. The clutch pressure plate may overheat and fracture.
Manufacturer’s stated response
Chrysler will notify owners, and dealers will reroute a wire harness and inspect the clutch system, and replace components as needed. The recall began April 30, 2020. Owners may contact Chrysler customer service at 1-800-853-1403. Chrysler's number for this recall is W12.
Manufacturer campaign: W12
Read campaign 20V124000 at NHTSAPOWER TRAIN:DRIVELINE:DRIVESHAFTCampaign 19V636000
Reported concern
Chrysler (FCA US LLC) is recalling certain 2020 Jeep Gladiator vehicles. The rear driveshafts may have been incorrectly assembled without grease in the monoblock joint.
Manufacturer’s stated response
FCA US will notify owners, and dealers will replace the driveshaft, free of charge. The recall began October 10, 2019. Owners may contact FCA US customer service at 1-800-853-1403. FCA US number for this recall is V95.
Manufacturer campaign: V95
Read campaign 19V636000 at NHTSA03 / The manufacturer’s record
Instructions. Updates. Responses.
681 distinct communications list this model-year. Showing the latest 12. A matching model-year does not establish that every engine, trim or reported symptom is covered.
9100900Passive Entry O/S Dr Handle Prior to replacing an inoperative passive entry door handle, perform Star Online S2623000040.NHTSA ID 11037346
Passive Entry O/S Dr Handle Prior to replacing an inoperative passive entry door handle, perform Star Online S2623000040.
Components: ELECTRICAL SYSTEM · STRUCTURE:BODY. Confirm detailed applicability in the original document.
Source record 11037346 at NHTSA114045ID-25-11 Rev. C Aluminum Filiform Corrosion Warranty Policy and Vehicle Digital Imaging (VDI) Pre-Approval Process - ALL VehiclesNHTSA ID 11036282
ID-25-11 Rev. C Aluminum Filiform Corrosion Warranty Policy and Vehicle Digital Imaging (VDI) Pre-Approval Process - ALL Vehicles
Campaign / software reference: ID-25-11 REV.C
Components: STRUCTURE:BODY. Confirm detailed applicability in the original document.
Source record 11036282 at NHTSA114044D-25-15 Rev. C Aluminum Filiform Corrosion Warranty Policy and Vehicle Digital Imaging (VDI) Pre-Approval Process - ALL VehiclesNHTSA ID 11036281
D-25-15 Rev. C Aluminum Filiform Corrosion Warranty Policy and Vehicle Digital Imaging (VDI) Pre-Approval Process - ALL Vehicles
Campaign / software reference: D-25-15 REV.C
Components: STRUCTURE:BODY. Confirm detailed applicability in the original document.
Source record 11036281 at NHTSA08-298-26 REV. AInstrument Panel Cluster (IPC) Blank XZ1 Warranty Extension Customers may experience the following: SYMPTOM: ● **A blank electronic vehicle information center (EVIC) in the IPC. No information is displayed for the fuel level, t…NHTSA ID 11036150
Instrument Panel Cluster (IPC) Blank XZ1 Warranty Extension Customers may experience the following: SYMPTOM: ● **A blank electronic vehicle information center (EVIC) in the IPC. No information is displayed for the fuel level, temperature gauge, odometer, outside temperature, PRNDL and optional digital speedometer Fig. 1. IMPORTANT! The analog speedometer and tachometer gauges continue to function normally Fig. 1**. This bulletin involves replacing the IPC.
Components: ELECTRICAL SYSTEM. Confirm detailed applicability in the original document.
Source record 11036150 at NHTSA16C Combo Rev3EMISSION RECALL – NORTH AMERICA Check Engine/Malfunction Indicator Lamp 16C The instrument panel cluster on about 32,587 of the above vehicles may have an inoperable check engine/malfunction indicator lamp (CEL/MIL). (JT) vehic…NHTSA ID 11036183
EMISSION RECALL – NORTH AMERICA Check Engine/Malfunction Indicator Lamp 16C The instrument panel cluster on about 32,587 of the above vehicles may have an inoperable check engine/malfunction indicator lamp (CEL/MIL). (JT) vehicles: CEL/MIL and cargo lamp indicator function are swapped. (JL) vehicles: CEL/MIL will not turn on. The CEL/MIL in and of itself will not affect emissions. However, if there was an emission issue that would require illumination of the CEL/MIL, the customer would not be alerted. The vehicle would be non-compliant to the OBD II regulation.
Campaign / software reference: 113929
Components: ELECTRICAL SYSTEM. Confirm detailed applicability in the original document.
Source record 11036183 at NHTSA113809ID-26-37 (XZ1) Instrument Panel Cluster (IPC) - Select 2018 - 2020 Jeep Wrangler (JL) and 2020 Jeep Gladiator (JT)NHTSA ID 11035998
ID-26-37 (XZ1) Instrument Panel Cluster (IPC) - Select 2018 - 2020 Jeep Wrangler (JL) and 2020 Jeep Gladiator (JT)
Campaign / software reference: ID-26-37
Components: ELECTRICAL SYSTEM. Confirm detailed applicability in the original document.
Source record 11035998 at NHTSA113813D-26-17 (XZ1) Instrument Panel Cluster (IPC) - Select 2018 - 2020 Jeep Wrangler (JL) and 2020 Jeep Gladiator (JT)NHTSA ID 11035997
D-26-17 (XZ1) Instrument Panel Cluster (IPC) - Select 2018 - 2020 Jeep Wrangler (JL) and 2020 Jeep Gladiator (JT)
Campaign / software reference: D-26-17
Components: ELECTRICAL SYSTEM. Confirm detailed applicability in the original document.
Source record 11035997 at NHTSA08-298-26Instrument Panel Cluster (IPC) Blank XZ1 Warranty Extension Customers may experience the following: SYMPTOM: ● A blank IPC display. No information is displayed for the speedometer, fuel level, temperature gauge, odometer, outsi…NHTSA ID 11035973
Instrument Panel Cluster (IPC) Blank XZ1 Warranty Extension Customers may experience the following: SYMPTOM: ● A blank IPC display. No information is displayed for the speedometer, fuel level, temperature gauge, odometer, outside temperature and PRNDL. NOTE: The speedometer and tachometer continue to function normally. This bulletin involves replacing the IPC.
Components: ELECTRICAL SYSTEM. Confirm detailed applicability in the original document.
Source record 11035973 at NHTSA113271CORE – HEATERNHTSA ID 11035078
CORE – HEATER
Components: ENGINE. Confirm detailed applicability in the original document.
Source record 11035078 at NHTSA113270CORE – HEATERNHTSA ID 11035077
CORE – HEATER
Components: ENGINE. Confirm detailed applicability in the original document.
Source record 11035077 at NHTSA112862MOTOR - BLOWER WITH WHEELNHTSA ID 11034372
MOTOR - BLOWER WITH WHEEL
Components: ELECTRICAL SYSTEM. Confirm detailed applicability in the original document.
Source record 11034372 at NHTSA112863MOTOR - BLOWER WITH WHEELNHTSA ID 11034371
MOTOR - BLOWER WITH WHEEL
Components: ELECTRICAL SYSTEM. Confirm detailed applicability in the original document.
Source record 11034371 at NHTSARecords below contain the NHTSA bulk summary unless a document-reviewed explainer is linked. A service bulletin is not a safety recall or a promise of a free repair. Records may be revised or superseded; verify the current document with the manufacturer.
04 / Agency investigations
Official inquiries.
An investigation is an inquiry into a potential concern. Its presence does not establish a defect, and a closed case does not certify a car’s condition.
Instrument Panel Cluster (IPC) FailurePE25014
The Office of Defects Investigations (ODI) is opening a Preliminary Evaluation on 2020 Model Year Jeep Gladiators and Wranglers involving a malfunctioning Instrument Panel Clusters (IPC) resulting in the loss of important vehicle metrics and other status information. ODI has received 89 Vehicle Owner Questionnaires (VOQs) alleging a complete or partial loss of the IPC display while driving. The subject vehicles' IPC display includes the speedometer, fuel gauge, engine temperature, turn signal indicators, warning light, and other gauges that are normally illuminated while the vehicle is in operation. Loss of the fuel gauge while driving may lead to an inability to determine the fuel level and result in a loss of motive power, and the loss of other safety-related information may impede a driver’s ability to take action to prevent a safety risk. Furthermore, an IPC that is suddenly not visible to the driver may divert the driver’s attention from the driving task, potentially causing a vehicle crash. ODI is opening this Preliminary Evaluation to evaluate the scope, severity and frequency of the alleged IPC malfunctions and to assess potential safety-related consequences. To review the ODI reports cited in the Opening Resume ODI Report Identification Number document, go to NHTSA.gov
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