The vehicle dossier US · 2002
2002 Hyundai
SANTA FEProblems & recalls
165 distinct owner reports in the NHTSA snapshot. Suspension appears in 59 of them. Explore what was reported—and which official actions are on file.
01 / Owner-reported evidence
What owners reported.
Categories attached to 165 distinct reports. A report can mention more than one component, so category totals can overlap.
See original component labels
These are reports made to NHTSA, not verified diagnoses. More reports can reflect more vehicles, more time on the road, or greater reporting activity.
The reporting timeline
When reports arrived.
Reports by year filed, not by the year a problem occurred. Showing the latest 15 years with reports.
105,000 miles is the median among 127 reports with usable mileage. The middle half spans 79,500–147,000 miles.
This describes the submitted reports. It does not predict when a vehicle will fail.
02 / Official safety campaigns
4 recall campaigns on file.
A campaign can cover only certain production dates or configurations. The count does not tell you whether an individual car has an open recall.
SUSPENSION:FRONT:SPRINGS:COIL SPRINGSCampaign 14V435000
Reported concern
Hyundai Motor Company (Hyundai) is recalling certain model Year 2001-2006 Santa Fe vehicles manufactured from March 31, 2000, through February 15, 2006, that are registered and operated, or which were originally sold and registered, in the following 20 salt belt" states and the District of Columbia: Connecticut, Delaware, Illinois, Indiana, Iowa, Maine, Maryland, Massachusetts, Michigan, Minnesota, Missouri, New Hampshire, New Jersey, New York, Ohio, Pennsylvania, Rhode Island, Vermont, West Virginia, and Wisconsin. The affected vehicles may experience front coil spring corrosion from road salt, causing the coil spring to fracture and make contact with the tire.
Manufacturer’s stated response
Hyundai will notify owners, and dealers will inspect and if necessary replace the coil spring, free of charge. The recall began on October 24, 2014. Owners may contact Hyundai customer service at 1-800-633-5151. Hyundai's number for this recall is 124.
Manufacturer campaign: 124
Read campaign 14V435000 at NHTSASUSPENSION:REARCampaign 09V123000
Reported concern
HYUNDAI IS RECALLING 83,355 MY 2001-2003 SANTA FE VEHICLES ORIGINALLY SOLD IN OR CURRENTLY REGISTERED IN THE STATES OF CONNECTICUT, DELAWARE, ILLINOIS, INDIANA, IOWA, MAINE, MARYLAND, MASSACHUSETTS, MICHIGAN, MINNESOTA, MISSOURI, NEW HAMPSHIRE, NEW JERSEY, NEW YORK, OHIO, PENNSYLVANIA, RHODE ISLAND, VERMONT, WEST VIRGINIA, WISCONSIN, AND THE DISTRICT OF COLUMBIA. ROAD SALT APPLIED IN THESE JURISDICTIONS DURING THE WINTER MONTHS MAY RESULT IN PROGRESSIVE, INTERNAL CORROSION OF THE REAR TRAILING ARMS, WHICH COULD LEAD TO THINNING OR PERFORATION OF THE REAR TRAILING ARM STEEL. OWNERS MAY SEE OR FEEL SLIGHT TO MODERATE CHANGES IN VEHICLE OPERATION WHICH WILL INCREASE IF THE VEHICLE IS NOT REPAIRED. THESE CHANGES INCLUDE A LOWERING OF VEHICLE HEIGHT THAT CAN LEAD TO TIRE MISALIGNMENT AND STEERING PULL. OWNERS MAY ALSO NOTICE A CREAKING SOUND.
Manufacturer’s stated response
DEALERS WILL INSPECT THE REAR TRAILING ARMS FOR INTERNAL CORROSION DAMAGE. IF SPECIFIED LEVELS OF CORROSION DAMAGE ARE FOUND, THE REAR TRAILING ARMS WILL BE REPLACED. REAR TRAILING ARMS THAT DO NOT REQUIRE REPLACEMENT WILL HAVE DRAINAGE HOLES ADDED AND WILL BE TREATED WITH RUST-PROOFING MATERIAL TO ARREST THE CORROSION PROCESS. INSPECTION, TREATMENT AND REPLACEMENT PROCEDURES WILL BE CONDUCTED AT NO COST TO OWNERS. THE RECALL IS EXPECTED TO BEGIN DURING MAY 2009. OWNERS MAY CONTACT THE HYUNDAI CUSTOMER ASSISTANCE CENTER AT 1-800-633-5151.
Manufacturer campaign: 090
Read campaign 09V123000 at NHTSAEQUIPMENT:OTHER:LABELSCampaign 03V520000
Reported concern
CERTAIN SPORT UTILITY VEHICLES FAIL TO COMPLY WITH THE REQUIREMENTS OF FEDERAL MOTOR VEHICLE SAFETY STANDARD NO. 120, "TIRE SELECTION AND RIMS FOR MOTOR VEHICLES OTHER THAN PASSENGER CARS."
Manufacturer’s stated response
OWNERS WILL BE PROVIDED WITH A CORRECT LABEL AND INSTALLATION INSTRUCTIONS. OWNER NOTIFICATION BEGAN ON OCTOBER 29, 2003. OWNERS SHOULD CONTACT HYUNDAI AT 1-800-633-5151.
Manufacturer campaign: 064
Read campaign 03V520000 at NHTSAELECTRICAL SYSTEM:STARTER ASSEMBLYCampaign 03V030000
Reported concern
ON CERTAIN SPORT UTILITY VEHICLES EQUIPPED WITH 2.7 LITER V-6 ENGINES, IMPROPERLY MANUFACTURED CRANKSHAFT POSITION SENSORS (CPS) WERE INSTALLED. THE CPS CASES WERE IMPROPERLY MANUFACTURED AND DID NOT MEET DIMENSIONAL SPECIFICATIONS. INTERNAL GAPS WITHIN THE CASES ALLOWED EPOXY TO CONTACT THE PRINTED CIRCUIT BOARD, WHICH RESULTED IN CRACKING OF THE PRINTED CIRCUIT BOARD CAPACITOR.
Manufacturer’s stated response
DEALERS WILL REPLACE THE CPS. OWNER NOTIFICATION BEGAN ON MARCH 10, 2003. OWNERS WHO TAKE THEIR VEHICLES TO AN AUTHORIZED DEALER ON AN AGREED UPON SERVICE DATE AND DO NOT RECEIVE THE FREE REMEDY WITHIN A REASONABLE TIME SHOULD CONTACT HYUNDAI AT 1-800-829-9956.
Manufacturer campaign: 049
Read campaign 03V030000 at NHTSA03 / The manufacturer’s record
Instructions. Updates. Responses.
50 distinct communications list this model-year. Showing the latest 12. A matching model-year does not establish that every engine, trim or reported symptom is covered.
DTN DLThe National Highway Traffic Safety Administration (NHTSA) has identified the presence of substandard and dangerous driver’s-side airbag inflators manufactured by Jilin Province Detiannuo Automobile Safety System Co., Ltd. (DTN…NHTSA ID 11032523
The National Highway Traffic Safety Administration (NHTSA) has identified the presence of substandard and dangerous driver’s-side airbag inflators manufactured by Jilin Province Detiannuo Automobile Safety System Co., Ltd. (DTN). These inflators were not supplied, approved, or authorized by the vehicle manufacturers and have primarily been found in vehicles that previously experienced a crash and underwent airbag replacement using non-genuine parts. These dangerous inflators have ruptured during deployment, posing a serious risk of injury or death due to metal fragments entering the vehicle cabin. To date, Hyundai is aware of three people who have died while driving a Hyundai vehicle with one of these substandard replacement airbag inflators that deployed in what likely would have been a survivable crash. NHTSA has issued a public advisory urging vehicle owners and service professionals to have vehicles inspected if there is reason to believe that a non-genuine replacement airbag may have been installed. Vehicles with salvage or rebuilt titles, prior airbag deployments, or unknown repair histories may present a higher risk. NHTSA strongly cautions against self-inspection by vehicle owners and recommends inspection by trained technicians.
Components: AIR BAGS. Confirm detailed applicability in the original document.
Source record 11032523 at NHTSADTN DCSThe National Highway Traffic Safety Administration (NHTSA) has issued an urgent safety advisory regarding dangerous, counterfeit driver‑side airbag inflators manufactured by Jilin Province Detiannuo Automobile Safety System Co.…NHTSA ID 11032522
The National Highway Traffic Safety Administration (NHTSA) has issued an urgent safety advisory regarding dangerous, counterfeit driver‑side airbag inflators manufactured by Jilin Province Detiannuo Automobile Safety System Co., Ltd. (DTN), that have been identified in U.S. vehicles following prior crashes, theft, or non‑certified airbag replacements. These inflators are not approved for use, may rupture during deployment, and have caused serious injuries and fatalities. Please see attached announcement, provided by NHTSA, for more details.
Components: AIR BAGS. Confirm detailed applicability in the original document.
Source record 11032522 at NHTSA25-BD-012H TSBThis bulletin provides information regarding condensation related to the accumulated moisture in the headlamp, rear combination lamp, daytime running lamp (DRL), or fog lamp. This TSB illustrates the various causes of condensat…NHTSA ID 11025476
This bulletin provides information regarding condensation related to the accumulated moisture in the headlamp, rear combination lamp, daytime running lamp (DRL), or fog lamp. This TSB illustrates the various causes of condensation inside the lamp assembly. Lamp assembly replacement is NOT necessary in most cases. This condition can be eliminated by turning on the lamps with the engine running for several minutes or during normal driving operation.
Components: EXTERIOR LIGHTING. Confirm detailed applicability in the original document.
Source record 11025476 at NHTSA24-BD-001HThis bulletin contains information about the proper removal of the windshield wiper blade protective cover on all models. If the protective cover is not removed correctly, there is a possibility of the rubber insert and rail sp…NHTSA ID 10251285
This bulletin contains information about the proper removal of the windshield wiper blade protective cover on all models. If the protective cover is not removed correctly, there is a possibility of the rubber insert and rail spring becoming partially separated on the inner side of the wiper blade, which could lead to poor wiping performance and/or possible scratching of the windshield glass. Follow the procedure in this bulletin to properly remove the windshield wiper blade protective cover on all new wiper blades.
Components: VISIBILITY · VISIBILITY/WIPER. Confirm detailed applicability in the original document.
Source record 10251285 at NHTSA23-EM-005HThis bulletin provides important checkpoint guidelines when performing engine oil and filter change services.NHTSA ID 10247189
This bulletin provides important checkpoint guidelines when performing engine oil and filter change services.
Components: ENGINE AND ENGINE COOLING. Confirm detailed applicability in the original document.
Source record 10247189 at NHTSA23-BD-007HHyundai applies a Paint Protection Film (PPF) on new vehicles before delivery to dealerships. It provides a barrier between the paint and contaminants, such as rail dust, acid rain, and industrial fallout. In rare cases, the pa…NHTSA ID 10235566
Hyundai applies a Paint Protection Film (PPF) on new vehicles before delivery to dealerships. It provides a barrier between the paint and contaminants, such as rail dust, acid rain, and industrial fallout. In rare cases, the paint can become clouded under the PPF. These spots are the result of moisture trapped between the PPF and the paint.
Components: STRUCTURE:BODY. Confirm detailed applicability in the original document.
Source record 10235566 at NHTSA23-BD-002HThis bulletin provides information regarding condensation related to the accumulated moisture in the headlamp, rear combination lamp, daytime running lamp (DRL), or fog lamp. This TSB illustrates the various causes of condensat…NHTSA ID 10230904
This bulletin provides information regarding condensation related to the accumulated moisture in the headlamp, rear combination lamp, daytime running lamp (DRL), or fog lamp. This TSB illustrates the various causes of condensation inside the lamp assembly. Lamp assembly replacement is NOT necessary in most cases. This condition can be eliminated by turning on the lamps with the engine running for several minutes or during normal driving operation.
Components: VISIBILITY. Confirm detailed applicability in the original document.
Source record 10230904 at NHTSA22-EM-010HFollow the guidelines outlined in this bulletin to inspect and clean or replace certain components of the engine intake system accordingly during engine short block or sub-assembly replacement.NHTSA ID 10217251
Follow the guidelines outlined in this bulletin to inspect and clean or replace certain components of the engine intake system accordingly during engine short block or sub-assembly replacement.
Components: ENGINE AND ENGINE COOLING. Confirm detailed applicability in the original document.
Source record 10217251 at NHTSA22-GI-006HEffective June 2, 2008, Federal Motor Vehicle Safety Standard 110 (FMVSS 110) established a threshold for correcting load carrying capacity information indicated on tire placards when vehicle weight has been increased before re…NHTSA ID 10217258
Effective June 2, 2008, Federal Motor Vehicle Safety Standard 110 (FMVSS 110) established a threshold for correcting load carrying capacity information indicated on tire placards when vehicle weight has been increased before retail sale. This limit is the lesser of 1.5% of GVWR or 100 pounds. If the total added weight exceeds the lesser of the limit, a label must be added to the driver-side B-pillar within 25mm (1 inch) of the original tire placard.
Components: TIRES. Confirm detailed applicability in the original document.
Source record 10217258 at NHTSA21-AT-006HHyundai approves only the ATF, DCT gear oil and IVT gear oil specified in the vehicleâÂÂs ownerâÂÂs manual. ï· Use of other ATF may result in improper shift quality or other drivability conditions. ï· Use of other…NHTSA ID 10196546
Hyundai approves only the ATF, DCT gear oil and IVT gear oil specified in the vehicleâÂÂs ownerâÂÂs manual. ï· Use of other ATF may result in improper shift quality or other drivability conditions. ï· Use of other DCT and IVT gear oil may result in reduced durability. Hyundai does not approve the use of any aftermarket ATF or gear oil additives.
Components: POWER TRAIN. Confirm detailed applicability in the original document.
Source record 10196546 at NHTSA21-EM-004HThis bulletin provides the service procedure for engine connecting rod bearing clearance testing. Perform the procedure outlined in this bulletin to fulfill the Bearing Clearance Test inspection requirements to determine next r…NHTSA ID 10190044
This bulletin provides the service procedure for engine connecting rod bearing clearance testing. Perform the procedure outlined in this bulletin to fulfill the Bearing Clearance Test inspection requirements to determine next required steps.
Components: ENGINE AND ENGINE COOLING · EQUIPMENT. Confirm detailed applicability in the original document.
Source record 10190044 at NHTSA21-BR-002HThis bulletin provides best practice recommendations when performing brake service procedures.NHTSA ID 10190038
This bulletin provides best practice recommendations when performing brake service procedures.
Components: EQUIPMENT · EQUIPMENT ADAPTIVE/MOBILITY · SERVICE BRAKES. Confirm detailed applicability in the original document.
Source record 10190038 at NHTSARecords below contain the NHTSA bulk summary unless a document-reviewed explainer is linked. A service bulletin is not a safety recall or a promise of a free repair. Records may be revised or superseded; verify the current document with the manufacturer.
04 / Agency investigations
Official inquiries.
An investigation is an inquiry into a potential concern. Its presence does not establish a defect, and a closed case does not certify a car’s condition.
REAR TRAILING ARM CORROSION FAILUREEA08023
IN A LETTER DATED APRIL 14, 2009, HYUNDAI-KIA AMERICA TECHNICAL CENTER, INC (HYUNDAI) NOTIFIED NHTSA THAT IT WILL CONDUCT A SAFETY RECALL OF APPROXIMATELY 85,000 MODEL YEAR (MY) 2001 THROUGH 2003 HYUNDAI SANTA FE VEHICLES MANUFACTURED PRIOR TO JANUARY 27, 2003, THAT ARE REGISTERED AND OPERATED IN THE FOLLOWING SALT BELT STATES AND THE DISTRICT OF COLUMBIA:CONNECTICUT, DELAWARE, ILLINOIS, INDIANA, IOWA, MAINE, MARYLAND, MASSACHUSETTS, MICHIGAN, MINNESOTA, MISSOURI, NEW HAMPSHIRE, NEW JERSEY, NEW YORK, OHIO, PENNSYLVANIA, RHODE ISLAND, VERMONT, WEST VIRGINIA, AND WISCONSIN.HYUNDAI IS RECALLING THE VEHICLES TO REMEDY A CONDITION WHERE INTERNAL CORROSION OF EITHER THE RIGHT OR LEFT REAR TRAILING ARMS MAY RESULT IN FRACTURE OF THE AFFECTED ARM WHILE DRIVING, WHICH COULD RESULT IN LOSS OF VEHICLE CONTROL AND A CRASH.THE REAR TRAILING ARMS WILL BE INSPECTED IN THE RECALLED VEHICLES USING A PROCEDURE DEVELOPED BY HYUNDAI TO MEASURE METAL THICKNESS.PARTS WITH PERFORATIONS FROM CORROSION OR WITH METAL BELOW THE SPECIFIED THICKNESS WILL BE REPLACED WITH REDESIGNED TRAILING ARMS.IF THE MINIMUM METAL THICKNESS IS MET, DRAINAGE HOLES AND AND RUST PROOFING MATERIAL WILL BE ADDED TO THE EXISTING REAR TRAILING ARMS.ALTHOUGH NOT SUBJECT COMPONENTS OF THIS INVESTIGATION, HYUNDAI NOTED IT WOULD PERFORM A SIMILAR PROCEDURE FOR THE FRONT SUBFRAMES OF THE SUBJECT VEHICLES. ODI'S ANALYSIS OF COMPLAINT DATA REVEALED THAT 99% OF ALL CONSUMER COMPLAINTS RELATED TO TRAILING ARM CORROSION WERE FROM VEHICLES EITHER ORIGINALLY SOLD OR OPERATED IN SALTBELT STATES. SIMILARLY 92% OF THE WARRANTY CLAIMS WERE FROM VEHICLES ORIGINALLY SOLD OR OPERATED IN SALTBELT STATES.ODI IDENTIFIED 30 REAR TRAILING ARM FRACTURE INCIDENTS THROUGH ANALYSIS OF COMPLAINT AND WARRANTY INFORMATION AND CONSUMER INTERVIEWS.TWENTY-NINE (29) OF THE FRACTURE INCIDENTS INVOLVED VEHICLES IN STATES COVERED BY THE RECALL.BASED ON HYUNDAI'S DECISION TO CONDUCT A SAFETY RECALL THIS ENGINEERING ANALYSIS IS CLOSED.
Recorded closure: Apr 17, 2009
Campaign reference in the source: 09V123000
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