The vehicle dossier US · 2023

2023 Hyundai
SANTA CRUZProblems & recalls

79 distinct owner reports in the NHTSA snapshot. Other components appears in 29 of them. Explore what was reported—and which official actions are on file.

Snapshot Sep 28, 2026Live NHTSA complaint API How this dossier is compiled

01 / Owner-reported evidence

What owners reported.

Categories attached to 79 distinct reports. A report can mention more than one component, so category totals can overlap.

Other components29 reports
Transmission & drivetrain25 reports
Engine20 reports
Electrical system14 reports
Fuel system7 reports
Brakes5 reports
Visibility2 reports
Air bags2 reports
Body & structure2 reports
Suspension2 reports
See original component labels
POWER TRAIN25
ENGINE20
ELECTRICAL SYSTEM14
UNKNOWN OR OTHER10
FUEL/PROPULSION SYSTEM6
VEHICLE SPEED CONTROL5
SERVICE BRAKES5
EXTERIOR LIGHTING4
TRAILER HITCHES3
VISIBILITY/WIPER2
AIR BAGS2
FORWARD COLLISION AVOIDANCE: AUTOMATIC EMERGENCY BRAKING2
FORWARD COLLISION AVOIDANCE: WARNINGS2
LANE DEPARTURE: WARNING1
LANE DEPARTURE: BLIND SPOT DETECTION1
SEATS1
VEHICLE SPEED CONTROL:THROTTLE1
FORWARD COLLISION AVOIDANCE: ADAPTIVE CRUISE CONTROL1
TIRES:SIDEWALL1
FORWARD COLLISION AVOIDANCE1
FUEL SYSTEM, GASOLINE:FUEL INJECTION SYSTEM:INJECTORS1
STRUCTURE:BODY1
STRUCTURE1
SUSPENSION:REAR:SHOCK ABSORBER1
SUSPENSION1

These are reports made to NHTSA, not verified diagnoses. More reports can reflect more vehicles, more time on the road, or greater reporting activity.

The reporting timeline

When reports arrived.

Reports by year filed, not by the year a problem occurred. Showing the latest 5 years with reports.

Year filed (last two digits)Latest report: Sep 14, 2026
Mileage, where supplied

5,500 miles is the median among 6 reports with usable mileage. The middle half spans 1,200–7,000 miles.

This describes the submitted reports. It does not predict when a vehicle will fail.

02 / Official safety campaigns

2 recall campaigns on file.

A campaign can cover only certain production dates or configurations. The count does not tell you whether an individual car has an open recall.

Mar 17, 2023 Safety recallTRAILER HITCHESCampaign 23V181000

A park-outside advisory is recorded. Verify applicability immediately with NHTSA or the manufacturer.

Reported concern

Hyundai Motor America (Hyundai) is recalling certain 2019-2023 Santa Fe, 2021-2023 Santa Fe HEV, 2022-2023 Santa Fe Plug-in HEV and Santa Cruz vehicles potentially equipped with a tow hitch harness installed as original equipment, or purchased as an accessory through a Hyundai dealership. Water accumulation on the tow hitch harness module printed circuit board (PCB) may cause an electrical short, which can result in a fire.

Manufacturer’s stated response

Owners are advised to park their vehicles outside and away from structures until the remedy is completed. Dealers will install a new fuse and wire extension kit as necessary, free of charge. Owner notification letters were mailed starting May 16, 2023. Owners may contact Hyundai customer service at 1-855-371-9460. Hyundai's number for this recall is 244. This recall is an expansion of previous recall number 22V-633.

Manufacturer campaign: 244

Read campaign 23V181000 at NHTSA
Jan 31, 2023 Safety recallSTRUCTURE:CRITICAL FASTENERSCampaign 23V038000

Reported concern

Hyundai Motor America (Hyundai) is recalling certain 2022 Tucson and 2022-2023 Santa Cruz vehicles. The roof moldings may detach.

Manufacturer’s stated response

Dealers will inspect and replace, or secure the roof moldings, as necessary, free of charge. Owner notification letters were mailed March 30, 2023. Owners may contact Hyundai customer service at 1-855-371-9460. Hyundai's number for this recall is 241.

Manufacturer campaign: 241

Read campaign 23V038000 at NHTSA
Check this car’s VIN at NHTSA

03 / The manufacturer’s record

Instructions. Updates. Responses.

49 distinct communications list this model-year. Showing the latest 12. A matching model-year does not establish that every engine, trim or reported symptom is covered.

Aug 4, 2026 Warranty Program/ExtensionZ08 OLCertain 2022 – 2025 model year Santa Cruz and 2022 – 2025 model year Tucson vehicles may have front wipers that do not return to the designated park position due to a loose wiper motor crank arm nut. At Hyundai, we are committe…NHTSA ID 11036205

Certain 2022 – 2025 model year Santa Cruz and 2022 – 2025 model year Tucson vehicles may have front wipers that do not return to the designated park position due to a loose wiper motor crank arm nut. At Hyundai, we are committed to providing vehicles of outstanding quality and value. In an effort to meet this commitment, the warranty coverage for the Wiper Motor Crank Arm Nut under these conditions has been extended to 10 years/100,000 miles from the date of original retail delivery or date of first use (whichever occurs first) and is valid for original and subsequent owners.

Campaign / software reference: Z08

Components: VISIBILITY/WIPER. Confirm detailed applicability in the original document.

Source record 11036205 at NHTSA
Jul 7, 2026 Service Bulletin/Repair Instructions26-BD-003H TSBSome Santa Cruz (NXT) vehicles may have a tonneau cover that does not latch or unlatch, does not retract properly, and/or has a v-gap that is present when closed. This may be due to a broken or missing clip on the underside of …NHTSA ID 11035139

Some Santa Cruz (NXT) vehicles may have a tonneau cover that does not latch or unlatch, does not retract properly, and/or has a v-gap that is present when closed. This may be due to a broken or missing clip on the underside of the tonneau cover. This bulletin provides instructions to inspect and, if necessary, repair the tonneau cover function using the Tonneau Cover Repair Kit or by replacing the tonneau handle and latch assembly.

Components: STRUCTURE:BODY. Confirm detailed applicability in the original document.

Source record 11035139 at NHTSA
Jul 6, 2026 Warranty Program/Extension26-BD-007H DCSSome Tucson (NX4A and NX4M) and Santa Cruz (NXT) vehicles may have front wipers that do not return to the designated park position due to a loose wiper motor crank arm nut. Hyundai is extending the warranty coverage for the wip…NHTSA ID 11035138

Some Tucson (NX4A and NX4M) and Santa Cruz (NXT) vehicles may have front wipers that do not return to the designated park position due to a loose wiper motor crank arm nut. Hyundai is extending the warranty coverage for the wiper motor crank arm nut under this condition to 10 years / 100,000 miles from the date of original retail delivery or date of first use (whichever comes first) and is valid for original and subsequent owners. Follow the procedure in Technical Service Bulletin (TSB) 26-BD-007H to replace the wiper motor crank arm nut to address this condition.

Campaign / software reference: Z08

Components: VISIBILITY/WIPER. Confirm detailed applicability in the original document.

Source record 11035138 at NHTSA
Jul 6, 2026 Warranty Program/Extension26-BD-007H DNSome Tucson (NX4A and NX4M) and Santa Cruz (NXT) vehicles may have front wipers that do not return to the designated park position due to a loose wiper motor crank arm nut. Hyundai is extending the warranty coverage for the wip…NHTSA ID 11035137

Some Tucson (NX4A and NX4M) and Santa Cruz (NXT) vehicles may have front wipers that do not return to the designated park position due to a loose wiper motor crank arm nut. Hyundai is extending the warranty coverage for the wiper motor crank arm nut under this condition to 10 years / 100,000 miles from the date of original retail delivery or date of first use (whichever comes first) and is valid for original and subsequent owners.

Campaign / software reference: Z08

Components: VISIBILITY/WIPER. Confirm detailed applicability in the original document.

Source record 11035137 at NHTSA
Jul 6, 2026 Warranty Program/Extension26-BD-007H TSBSome Tucson (NX4A and NX4M) and Santa Cruz (NXT) vehicles may have front wipers that do not return to the designated park position due to a loose wiper motor crank arm nut. Hyundai is extending the warranty coverage for the wip…NHTSA ID 11035136

Some Tucson (NX4A and NX4M) and Santa Cruz (NXT) vehicles may have front wipers that do not return to the designated park position due to a loose wiper motor crank arm nut. Hyundai is extending the warranty coverage for the wiper motor crank arm nut under this condition to 10 years / 100,000 miles from the date of original retail delivery or date of first use (whichever comes first) and is valid for original and subsequent owners. Follow the procedure in this bulletin to replace the wiper motor crank arm nut to address this condition.

Campaign / software reference: Z08

Components: VISIBILITY/WIPER. Confirm detailed applicability in the original document.

Source record 11035136 at NHTSA
Jun 5, 2026 Service Bulletin/Repair Instructions26-AT-005H TSBThis bulletin provides information related to a Transmission Control Unit (TCU) software update for some vehicles equipped with an 8-speed wet dual clutch transmission (8WDCT). The software update revises the touch point learni…NHTSA ID 11033840

This bulletin provides information related to a Transmission Control Unit (TCU) software update for some vehicles equipped with an 8-speed wet dual clutch transmission (8WDCT). The software update revises the touch point learning variation, improving drivability and judder symptoms. Some 8WDCTs (indicated by a new part number) received an updated clutch spring. The correct TCU software update must be matched with the correct corresponding 8WDCT hardware, otherwise, drivability concerns may occur. This service procedure should be performed prior to any 8WDCT replacements done for drivability/judder concerns.

Components: POWER TRAIN. Confirm detailed applicability in the original document.

Source record 11033840 at NHTSA
May 27, 2026 Service Bulletin/Repair Instructions26-GI-002H TSBThis bulletin provides information related to the navigation and head unit software changes introduced in the 2026 1st Navigation Map and Software Update. The changes may vary depending on vehicle type, model, and navigation sy…NHTSA ID 11033710

This bulletin provides information related to the navigation and head unit software changes introduced in the 2026 1st Navigation Map and Software Update. The changes may vary depending on vehicle type, model, and navigation system. Refer to the 2026 1st Navigation Map and Software Update Key Improvements and Additional Improvements tables in this TSB for a list of specific changes. The software can be downloaded via Navigation Updater (NAU) and updated by USB.

Components: ELECTRICAL SYSTEM. Confirm detailed applicability in the original document.

Source record 11033710 at NHTSA
Apr 10, 2026 OtherDTN DLThe National Highway Traffic Safety Administration (NHTSA) has identified the presence of substandard and dangerous driver’s-side airbag inflators manufactured by Jilin Province Detiannuo Automobile Safety System Co., Ltd. (DTN…NHTSA ID 11032523

The National Highway Traffic Safety Administration (NHTSA) has identified the presence of substandard and dangerous driver’s-side airbag inflators manufactured by Jilin Province Detiannuo Automobile Safety System Co., Ltd. (DTN). These inflators were not supplied, approved, or authorized by the vehicle manufacturers and have primarily been found in vehicles that previously experienced a crash and underwent airbag replacement using non-genuine parts. These dangerous inflators have ruptured during deployment, posing a serious risk of injury or death due to metal fragments entering the vehicle cabin. To date, Hyundai is aware of three people who have died while driving a Hyundai vehicle with one of these substandard replacement airbag inflators that deployed in what likely would have been a survivable crash. NHTSA has issued a public advisory urging vehicle owners and service professionals to have vehicles inspected if there is reason to believe that a non-genuine replacement airbag may have been installed. Vehicles with salvage or rebuilt titles, prior airbag deployments, or unknown repair histories may present a higher risk. NHTSA strongly cautions against self-inspection by vehicle owners and recommends inspection by trained technicians.

Components: AIR BAGS. Confirm detailed applicability in the original document.

Source record 11032523 at NHTSA
Apr 10, 2026 OtherDTN DCSThe National Highway Traffic Safety Administration (NHTSA) has issued an urgent safety advisory regarding dangerous, counterfeit driver‑side airbag inflators manufactured by Jilin Province Detiannuo Automobile Safety System Co.…NHTSA ID 11032522

The National Highway Traffic Safety Administration (NHTSA) has issued an urgent safety advisory regarding dangerous, counterfeit driver‑side airbag inflators manufactured by Jilin Province Detiannuo Automobile Safety System Co., Ltd. (DTN), that have been identified in U.S. vehicles following prior crashes, theft, or non‑certified airbag replacements. These inflators are not approved for use, may rupture during deployment, and have caused serious injuries and fatalities. Please see attached announcement, provided by NHTSA, for more details.

Components: AIR BAGS. Confirm detailed applicability in the original document.

Source record 11032522 at NHTSA
Mar 16, 2026 Warranty Program/Extension26-01-028HCertain Santa Cruz (NXT) vehicles equipped with 8-speed dual clutch transmissions (8DCT) may set one of the high pressure electric oil pump (HP EOP) DTCs listed below. This bulletin provides the service procedure to update the …NHTSA ID 11030324

Certain Santa Cruz (NXT) vehicles equipped with 8-speed dual clutch transmissions (8DCT) may set one of the high pressure electric oil pump (HP EOP) DTCs listed below. This bulletin provides the service procedure to update the Transmission Control Unit (TCU) with improved logic to address these DTCs and enhance operation of the 8DCT.

Campaign / software reference: LA12

Components: POWER TRAIN. Confirm detailed applicability in the original document.

Source record 11030324 at NHTSA
Mar 3, 2026 Service Bulletin/Repair Instructions26-AT-001H TSBSome Santa Cruz (NXT), Santa Fe (TMA, MX5A), and Sonata (DN8A) models may require replacement of the 8-speed wet dual clutch transmission (8WDCT) when the vehicle sets one of the high pressure electric oil pump (HP EOP) DTCs li…NHTSA ID 11029937

Some Santa Cruz (NXT), Santa Fe (TMA, MX5A), and Sonata (DN8A) models may require replacement of the 8-speed wet dual clutch transmission (8WDCT) when the vehicle sets one of the high pressure electric oil pump (HP EOP) DTCs listed below. This bulletin provides instructions to replace the 8WDCT.

Components: POWER TRAIN. Confirm detailed applicability in the original document.

Source record 11029937 at NHTSA
Feb 25, 2026 Service Bulletin/Repair Instructions26-AD-001H TSBSome 2019MY and newer vehicles equipped with a front view camera may illuminate certain warning lights and trigger DTC C272246 fault code for the front camera. In the following cases, the front camera auto-calibration range may…NHTSA ID 11029906

Some 2019MY and newer vehicles equipped with a front view camera may illuminate certain warning lights and trigger DTC C272246 fault code for the front camera. In the following cases, the front camera auto-calibration range may be exceeded while driving: • If the front camera is not properly installed and is completely or partially detached. • In case of excessive changes affecting the vehicle's balance (e.g., loading excessively heavy cargo in a specific location of the vehicle, or significant under-inflation of the tires). • Specific road conditions affecting the vehicle's balance (e.g., excessive road crown) This TSB provides instructions on how to service the vehicle when the front camera related warning light(s) are triggered due to system out of calibration (DTC_C272246).

Components: EXTERIOR LIGHTING · FORWARD COLLISION AVOIDANCE: ADAPTIVE CRUISE CONTROL · FORWARD COLLISION AVOIDANCE: WARNINGS · LANE DEPARTURE: ASSIST · LANE DEPARTURE: WARNING. Confirm detailed applicability in the original document.

Source record 11029906 at NHTSA
Browse all manufacturer records by page

Records below contain the NHTSA bulk summary unless a document-reviewed explainer is linked. A service bulletin is not a safety recall or a promise of a free repair. Records may be revised or superseded; verify the current document with the manufacturer.

04 / Agency investigations

Official inquiries.

An investigation is an inquiry into a potential concern. Its presence does not establish a defect, and a closed case does not certify a car’s condition.

No investigation records matched this model-year in the snapshot.

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