2020 Hyundai
PALISADEProblems & recalls

Certain vehicles may exhibit excessive paint peeling or bubbling of the primer/paint film on the exterior metal body panels: hood, fender(s), roof, door(s), quarter panel(s), and tailgate/trunk. This warranty extension only applies to factory-applied paint and does not cover collision-related paint repairs or vehicles with a salvaged title. Hyundai is extending the warranty coverage for certain white paint colors under these conditions from 3 years and 36,000 miles, to 10 years with unlimited miles from the date of original retail delivery or date of first use, and is valid for original and subsequent owners.

Campaign / software reference: Z05

Components: UNKNOWN OR OTHER. Confirm detailed applicability in the original document.

Certain 2020 – 2025 model year Palisade vehicles may exhibit engine oil leakage at the engine oil filter housing assembly due to deterioration of the housing seal. At Hyundai, we are committed to providing vehicles of outstanding quality and value. In an effort to meet this commitment, the warranty coverage for the Engine Oil Filter Housing Seal under these conditions has been extended to 15 years/180,000 miles from the date of original retail delivery or date of first use (whichever occurs first) and is valid for original and subsequent owners.

Campaign / software reference: Z15

Components: ENGINE. Confirm detailed applicability in the original document.

Certain 2020 – 2024 model year Palisade vehicles may exhibit a clunking or thumping noise from the rear of the vehicle while driving over rough roads. This may be caused by worn rear self-leveling shock absorbers. At Hyundai, we are committed to providing vehicles of outstanding quality and value. In an effort to meet this commitment, Hyundai is extending warranty coverage for the self-leveling rear shock absorbers under this condition to 10 years / 120,000 miles (whichever occurs first) from the date of original retail delivery or date of first use and is valid for original and subsequent owners.

Campaign / software reference: Z12

Components: SUSPENSION. Confirm detailed applicability in the original document.

Some Palisade (LX2), Tucson (NX4), and Tucson Hybrid (NX4 HEV) vehicles may experience battery drain due to continuous operation of the cooling fan after vehicle ignition has been turned off, potentially resulting in a no-start condition. The continuous cooling fan operation is caused by a stuck relay in the engine room PCB block. This bulletin provides instructions to replace the engine room PCB block to ensure the proper operation of the cooling fan.

Components: ELECTRICAL SYSTEM. Confirm detailed applicability in the original document.

Certain Palisade (LX2) vehicles may exhibit a clunking or thumping noise from the rear of the vehicle while driving over rough roads. This may be caused by worn self-leveling rear shock absorbers. Hyundai is extending the warranty coverage for the self-leveling rear shock absorbers to 10 years/120,000 miles from the date of original retail delivery or date of first use (whichever occurs first) and is valid for original and subsequent owners. Follow the procedure in the bulletin to identify the source of the noise, and if necessary, replace one or both self-leveling rear shock absorbers. Please note that for the first repair, replacement of both rear shock absorbers will be covered by this warranty extension. For subsequent repairs, one or both rear shock absorbers will be covered depending upon the impacted side(s).

Campaign / software reference: Z12

Components: SUSPENSION. Confirm detailed applicability in the original document.

Some Palisade (LX2) vehicles may produce noise from AWD coupling vibrations when making turns caused by a logic error with the All Wheel Drive Electronic Control Unit (AWD ECU). This bulletin provides instructions to update the AWD ECU to reduce the coupling noise.

Components: SUSPENSION. Confirm detailed applicability in the original document.

Some Palisade (LX2) vehicles may exhibit engine oil leakage at the engine oil filter housing assembly due to deterioration of the housing seal. Hyundai is extending the warranty coverage for the engine oil filter housing seal to 15 years / 180,000 miles from the date of original retail delivery or date of first use (whichever occurs first) and is valid for original and subsequent owners. Follow the procedure in Technical Service Bulletin (TSB) 26-EM-012H to replace the engine oil filter housing seal in order to address this condition. Please note that any vehicles within 15 years / 180,000 miles are covered by this TSB, even if the vehicle is still within the New Vehicle Limited Warranty (NVLW) of 5 years / 60,000 miles or Powertrain Warranty of 10 years / 100,000 miles (for the original owner).

Campaign / software reference: Z15

Components: ENGINE. Confirm detailed applicability in the original document.

Some Palisade (LX2) vehicles may exhibit engine oil leakage at the engine oil filter housing assembly due to deterioration of the housing seal. Hyundai is extending the warranty coverage for the engine oil filter housing seal to 15 years / 180,000 miles from the date of original retail delivery or date of first use (whichever occurs first) and is valid for original and subsequent owners. Please note any vehicles within 15 years / 180,000 miles are covered by this TSB, even if the vehicle is still within the New Vehicle Limited Warranty (NVLW) of 5 years / 60,000 miles or Powertrain Warranty of 10 years / 100,000 miles (for the original owner).

Campaign / software reference: Z15

Components: ENGINE. Confirm detailed applicability in the original document.

Some Palisade (LX2) vehicles may exhibit engine oil leakage at the engine oil filter housing assembly due to deterioration of the housing seal. Hyundai is extending the warranty coverage for the engine oil filter housing seal to 15 years / 180,000 miles from the date of original retail delivery or date of first use (whichever occurs first) and is valid for original and subsequent owners. Follow the procedure in this bulletin to replace the engine oil filter housing seal in order to address this condition.

Campaign / software reference: Z15

Components: ENGINE. Confirm detailed applicability in the original document.

Certain Palisade (LX2) vehicles may exhibit a clunking or thumping noise from the rear of the vehicle while driving over rough roads. This may be caused by worn self-leveling rear shock absorbers. Hyundai is extending the warranty coverage for the self-leveling rear shock absorbers to 10 years/120,000 miles from the date of original retail delivery or date of first use (whichever occurs first) and is valid for original and subsequent owners. Follow the procedure in Technical Service Bulletin (TSB) 26-SS-001H to identify the source of the noise, and if necessary, replace one or both self-leveling rear shock absorbers. Please note that for the first repair, replacement of both rear shock absorbers will be covered by this warranty extension. For subsequent repairs, one or both rear shock absorbers will be covered depending upon the impacted side(s). Please note that any vehicles under 10 years/120,000 miles are covered by this TSB, even if vehicle is within 5 years/60,000 miles.

Campaign / software reference: Z12

Components: SUSPENSION. Confirm detailed applicability in the original document.

Certain Palisade (LX2) vehicles may exhibit a clunking or thumping noise from the rear of the vehicle while driving over rough roads. This may be caused by worn self-leveling rear shock absorbers. Hyundai is extending the warranty coverage for the self-leveling rear shock absorbers to 10 years/120,000 miles from the date of original retail delivery or date of first use (whichever occurs first) and is valid for original and subsequent owners. Please note that any vehicles with Z12 and under 10 years/120,000 miles are covered by this TSB, even if vehicle is within original warranty of 5 years/60,000 miles.

Campaign / software reference: Z12

Components: SUSPENSION. Confirm detailed applicability in the original document.

Certain Palisade (LX2) vehicles may exhibit a clunking or thumping noise from the rear of the vehicle while driving over rough roads. This may be caused by worn self-leveling rear shock absorbers. Hyundai is extending the warranty coverage for the self-leveling rear shock absorbers to 10 years/120,000 miles from the date of original retail delivery or date of first use (whichever occurs first) and is valid for original and subsequent owners. Follow the procedure in the bulletin to identify the source of the noise, and if necessary, replace one or both self-leveling rear shock absorbers. Please note that for the first repair, replacement of both rear shock absorbers will be covered by this warranty extension. For subsequent repairs, one or both rear shock absorbers will be covered depending upon the impacted side(s).

Campaign / software reference: Z12

Components: SUSPENSION. Confirm detailed applicability in the original document.