The vehicle dossier US · 2007
2007 Hyundai
ENTOURAGEProblems & recalls
213 distinct owner reports in the NHTSA snapshot. Other components appears in 103 of them. Explore what was reported—and which official actions are on file.
01 / Owner-reported evidence
What owners reported.
Categories attached to 213 distinct reports. A report can mention more than one component, so category totals can overlap.
See original component labels
These are reports made to NHTSA, not verified diagnoses. More reports can reflect more vehicles, more time on the road, or greater reporting activity.
The reporting timeline
When reports arrived.
Reports by year filed, not by the year a problem occurred. Showing the latest 15 years with reports.
71,000 miles is the median among 174 reports with usable mileage. The middle half spans 32,000–102,000 miles.
This describes the submitted reports. It does not predict when a vehicle will fail.
02 / Official safety campaigns
6 recall campaigns on file.
A campaign can cover only certain production dates or configurations. The count does not tell you whether an individual car has an open recall.
SERVICE BRAKES, HYDRAULIC:ANTILOCK/TRACTION CONTROL/ELECTRONIC LIMITED SLIP:CONTROL UNIT/MODULECampaign 20V061000
Reported concern
Hyundai Motor America (Hyundai) is recalling certain 2007-2010 Elantra and 2009-2011 Elantra Touring vehicles. On February 21, 2020 Hyundai expanded the recall to include 46,425 model year 2007-2008 Entourage and 2007 Santa Fe vehicles. Moisture may enter the Anti-lock Brake (ABS) Module and result in an electrical short.
Manufacturer’s stated response
Hyundai will notify owners, and dealers will install a relay in the vehicle's main junction box to prevent the risk of an ABS short-circuit while the car is turned off, free of charge. The recall began April 2, 2020. Owners may contact Hyundai customer service at 1-855-371-9460. Hyundai's number for this recall is 188.
Manufacturer campaign: 188
Read campaign 20V061000 at NHTSALATCHES/LOCKS/LINKAGES:HOOD:LATCHCampaign 16V843000
Reported concern
Hyundai Motor America (Hyundai) is recalling certain model year 2007-2008 Entourage vehicles manufactured February 16, 2006, to June 30, 2008. In the affected vehicles, the secondary hood latch may corrode and bind and remain in the unlatched position when the hood is closed.
Manufacturer’s stated response
Hyundai will notify all of the owners. For vehicles originally sold, or ever registered, in Alaska, Connecticut, Delaware, Illinois, Indiana, Iowa, Kansas, Kentucky, Maine, Maryland, Massachusetts, Michigan, Minnesota, Missouri, Nebraska, New Hampshire, New Jersey, New York, North Dakota, Ohio, Pennsylvania, Rhode Island, South Dakota, Utah, Vermont, West Virginia, Wisconsin, and the District of Columbia, dealers will replace the secondary latch. For vehicles in any other state, dealers will inspect and either lubricate or replace the secondary latch, as necessary, free of charge. Owners may contact Hyundai customer service at 1-800-633-5151. The recall began January 2017. Hyundai's number for this recall is 154.
Manufacturer campaign: 154
Read campaign 16V843000 at NHTSASUSPENSION:FRONT:CONTROL ARM:LOWER ARMCampaign 13V556000
Reported concern
Hyundai America Technical Center, Inc. (Hyundai) is recalling certain model year 2007-2008 Hyundai Entourage vehicles manufactured from February 16, 2006, through June 30, 2008 and sold in, or currently registered in, Massachusetts, Maryland, Michigan, New Hampshire, New York, Pennsylvania, Vermont, Wisconsin, Connecticut, Delaware, Iowa, Illinois, Indiana, Maine, Minnesota, Missouri, New Jersey, Ohio, Rhode Island, West Virginia and the District of Columbia. In the affected vehicles, the front lower control arms may fracture due to corrosion resulting from exposure to road salt and water.
Manufacturer’s stated response
Hyundai will notify owners, and dealers will inspect the degree of corrosion of the front lower control arms, and will either rustproof or replace them, free of charge. The recall began on January 3, 2014. Owners may contact Hyundai at 1-800-633-5151 or by email at consumeraffairs@hmausa.com. Hyundai's recall number is 115.
Manufacturer campaign: 115
Read campaign 13V556000 at NHTSAEXTERIOR LIGHTING:BRAKE LIGHTS:SWITCHCampaign 13V113000
Reported concern
Hyundai Motor Company (Hyundai) is recalling certain model year 2006-2009 Accent, model year 2007-2011 Azera, Sonata and Sante Fe,2006-2011 Tucson, 2009-2011 Elantra Touring, 2007-2010 Elantra, 2008-2011 Veracruz, 2009-2011 Genesis, 2010-2011 Genesis Coupe, 2007-2008 Entourage, and 2006-2008 Tiburon vehicles. Originally, in April 2013, Hyundai recalled 1,059,824 model year 2007-2009 Accent and Tucson, model year 2007-2010 Elantra, model year 2007-2011 Santa Fe, model year 2008-2009 Veracruz, model year 2010-2011 Genesis Coupe, and model year 2011 Sonata vehicles. In September 2013, Hyundai informed the agency that it was adding more vehicles to this campaign, representing an additional 652,512 units. The total number of vehicles being recalled is now 1,712,336. In the affected vehicles, the stop lamp switch may malfunction. A malfunctioning stop lamp switch may cause the brake lights to not illuminate when the brake pedal is depressed or may cause an inability to deactivate the cruise control by depressing the brake pedal. Additionally, a malfunctioning stop lamp switch may also result in intermittent operation of the push-button start feature, affect the operation of the brake transmission shift interlock feature, preventing the shifter from being moved out of the PARK position and cause the Electronic Stability Control (ESC) malfunction light to illuminate.
Manufacturer’s stated response
Hyundai will notify owners, and dealers will replace the stop lamp switch, free of charge. The safety recall began on April 22, 2013. Owners may contact Hyundai at 1-800-633-5151. Hyundai's recall campaign number is 110.
Manufacturer campaign: 110
Read campaign 13V113000 at NHTSAEXTERIOR LIGHTING:BRAKE LIGHTS:SWITCHCampaign 09V122000
Reported concern
HYUNDAI IS RECALLING 532,633 MY 2006-2007 ACCENT, ENTOURAGE, SONATA, MY 2007 AZERA, ELANTRA AND SANTA FE, MY 2005-2007 TUCSON AND MY 2007-2008 VERACRUZ VEHICLES. THE STOP LAMP SWITCH IN THE AFFECTED VEHICLES MAY MALFUNCTION. A MALFUNCTIONING STOP LAMP SWITCH MAY CAUSE THE BRAKE LIGHTS TO NOT ILLUMINATE WHEN THE BRAKE PEDAL IS DEPRESSED OR MAY CAUSE THE BRAKE LIGHTS TO REMAIN ILLUMINATED WHEN THE BRAKE PEDAL IS RELEASED. A STOP LAMP SWITCH MALFUNCTION MAY ALSO AFFECT THE OPERATION OF THE BRAKE-TRANSMISSION SHIFT INTERLOCK FEATURE SO THE TRANSMISSION SHIFTER WOULD NOT BE ABLE TO BE SHIFTED OUT OF THE PARK POSITION. IT MAY ALSO CAUSE THE ELECTRONIC STABILITY CONTROL (ESC) MALFUNCTION LIGHT TO ILLUMINATE, AND IT MAY NOT DEACTIVATE THE CRUISE CONTROL WHEN THE BRAKE PEDAL IS DEPRESSED.
Manufacturer’s stated response
DEALERS WILL REPLACE THE STOP LAMP SWITCH FREE OF CHARGE. THE RECALL BEGAN ON JUNE 29, 2009. OWNERS MAY CONTACT THE HYUNDAI CUSTOMER ASSISTANCE CENTER AT 1-800-633-5151.
Manufacturer campaign: 092
Read campaign 09V122000 at NHTSAELECTRICAL SYSTEM:WIRINGCampaign 06V356000
Reported concern
ON CERTAIN MINIVANS EQUIPPED WITH ADJUSTABLE BRAKE PEDALS, THE STOP LAMP SWITCH WIRING HARNESS MAY BE OUT OF POSITION. AN IMPROPERLY POSITIONED STOP LAMP SWITCH WIRING HARNESS COULD MAKE CONTACT WITH THE U-JOINT ASSEMBLY OF THE STEERING COLUMN. REPEATED CONTACT MAY EVENTUALLY CAUSE THE WIRING HARNESS INSULATION TO CHAFE.
Manufacturer’s stated response
DEALERS WILL INSPECT THE WIRING HARNESS FOR CHAFING AND REPAIR IT IF NECESSARY. ALSO, THE DEALER WILL SECURE THE WIRING HARNESS TO PREVENT FUTURE CONTACT WITH THE U-JOINT ASSEMBLY.THE RECALL BEGAN ON OCTOBER 9, 2006. OWNERS MAY CONTACT HYUNDAI AT 1-800-633-5151.
Manufacturer campaign: 078
Read campaign 06V356000 at NHTSA03 / The manufacturer’s record
Instructions. Updates. Responses.
61 distinct communications list this model-year. Showing the latest 12. A matching model-year does not establish that every engine, trim or reported symptom is covered.
DTN DLThe National Highway Traffic Safety Administration (NHTSA) has identified the presence of substandard and dangerous driver’s-side airbag inflators manufactured by Jilin Province Detiannuo Automobile Safety System Co., Ltd. (DTN…NHTSA ID 11032523
The National Highway Traffic Safety Administration (NHTSA) has identified the presence of substandard and dangerous driver’s-side airbag inflators manufactured by Jilin Province Detiannuo Automobile Safety System Co., Ltd. (DTN). These inflators were not supplied, approved, or authorized by the vehicle manufacturers and have primarily been found in vehicles that previously experienced a crash and underwent airbag replacement using non-genuine parts. These dangerous inflators have ruptured during deployment, posing a serious risk of injury or death due to metal fragments entering the vehicle cabin. To date, Hyundai is aware of three people who have died while driving a Hyundai vehicle with one of these substandard replacement airbag inflators that deployed in what likely would have been a survivable crash. NHTSA has issued a public advisory urging vehicle owners and service professionals to have vehicles inspected if there is reason to believe that a non-genuine replacement airbag may have been installed. Vehicles with salvage or rebuilt titles, prior airbag deployments, or unknown repair histories may present a higher risk. NHTSA strongly cautions against self-inspection by vehicle owners and recommends inspection by trained technicians.
Components: AIR BAGS. Confirm detailed applicability in the original document.
Source record 11032523 at NHTSADTN DCSThe National Highway Traffic Safety Administration (NHTSA) has issued an urgent safety advisory regarding dangerous, counterfeit driver‑side airbag inflators manufactured by Jilin Province Detiannuo Automobile Safety System Co.…NHTSA ID 11032522
The National Highway Traffic Safety Administration (NHTSA) has issued an urgent safety advisory regarding dangerous, counterfeit driver‑side airbag inflators manufactured by Jilin Province Detiannuo Automobile Safety System Co., Ltd. (DTN), that have been identified in U.S. vehicles following prior crashes, theft, or non‑certified airbag replacements. These inflators are not approved for use, may rupture during deployment, and have caused serious injuries and fatalities. Please see attached announcement, provided by NHTSA, for more details.
Components: AIR BAGS. Confirm detailed applicability in the original document.
Source record 11032522 at NHTSA25-BD-012H TSBThis bulletin provides information regarding condensation related to the accumulated moisture in the headlamp, rear combination lamp, daytime running lamp (DRL), or fog lamp. This TSB illustrates the various causes of condensat…NHTSA ID 11025476
This bulletin provides information regarding condensation related to the accumulated moisture in the headlamp, rear combination lamp, daytime running lamp (DRL), or fog lamp. This TSB illustrates the various causes of condensation inside the lamp assembly. Lamp assembly replacement is NOT necessary in most cases. This condition can be eliminated by turning on the lamps with the engine running for several minutes or during normal driving operation.
Components: EXTERIOR LIGHTING. Confirm detailed applicability in the original document.
Source record 11025476 at NHTSA24-BD-001HThis bulletin contains information about the proper removal of the windshield wiper blade protective cover on all models. If the protective cover is not removed correctly, there is a possibility of the rubber insert and rail sp…NHTSA ID 10251285
This bulletin contains information about the proper removal of the windshield wiper blade protective cover on all models. If the protective cover is not removed correctly, there is a possibility of the rubber insert and rail spring becoming partially separated on the inner side of the wiper blade, which could lead to poor wiping performance and/or possible scratching of the windshield glass. Follow the procedure in this bulletin to properly remove the windshield wiper blade protective cover on all new wiper blades.
Components: VISIBILITY · VISIBILITY/WIPER. Confirm detailed applicability in the original document.
Source record 10251285 at NHTSA23-EM-005HThis bulletin provides important checkpoint guidelines when performing engine oil and filter change services.NHTSA ID 10247189
This bulletin provides important checkpoint guidelines when performing engine oil and filter change services.
Components: ENGINE AND ENGINE COOLING. Confirm detailed applicability in the original document.
Source record 10247189 at NHTSA23-BD-007HHyundai applies a Paint Protection Film (PPF) on new vehicles before delivery to dealerships. It provides a barrier between the paint and contaminants, such as rail dust, acid rain, and industrial fallout. In rare cases, the pa…NHTSA ID 10235566
Hyundai applies a Paint Protection Film (PPF) on new vehicles before delivery to dealerships. It provides a barrier between the paint and contaminants, such as rail dust, acid rain, and industrial fallout. In rare cases, the paint can become clouded under the PPF. These spots are the result of moisture trapped between the PPF and the paint.
Components: STRUCTURE:BODY. Confirm detailed applicability in the original document.
Source record 10235566 at NHTSA23-BD-002HThis bulletin provides information regarding condensation related to the accumulated moisture in the headlamp, rear combination lamp, daytime running lamp (DRL), or fog lamp. This TSB illustrates the various causes of condensat…NHTSA ID 10230904
This bulletin provides information regarding condensation related to the accumulated moisture in the headlamp, rear combination lamp, daytime running lamp (DRL), or fog lamp. This TSB illustrates the various causes of condensation inside the lamp assembly. Lamp assembly replacement is NOT necessary in most cases. This condition can be eliminated by turning on the lamps with the engine running for several minutes or during normal driving operation.
Components: VISIBILITY. Confirm detailed applicability in the original document.
Source record 10230904 at NHTSA22-EM-010HFollow the guidelines outlined in this bulletin to inspect and clean or replace certain components of the engine intake system accordingly during engine short block or sub-assembly replacement.NHTSA ID 10217251
Follow the guidelines outlined in this bulletin to inspect and clean or replace certain components of the engine intake system accordingly during engine short block or sub-assembly replacement.
Components: ENGINE AND ENGINE COOLING. Confirm detailed applicability in the original document.
Source record 10217251 at NHTSA22-GI-006HEffective June 2, 2008, Federal Motor Vehicle Safety Standard 110 (FMVSS 110) established a threshold for correcting load carrying capacity information indicated on tire placards when vehicle weight has been increased before re…NHTSA ID 10217258
Effective June 2, 2008, Federal Motor Vehicle Safety Standard 110 (FMVSS 110) established a threshold for correcting load carrying capacity information indicated on tire placards when vehicle weight has been increased before retail sale. This limit is the lesser of 1.5% of GVWR or 100 pounds. If the total added weight exceeds the lesser of the limit, a label must be added to the driver-side B-pillar within 25mm (1 inch) of the original tire placard.
Components: TIRES. Confirm detailed applicability in the original document.
Source record 10217258 at NHTSA21-AT-006HHyundai approves only the ATF, DCT gear oil and IVT gear oil specified in the vehicleâÂÂs ownerâÂÂs manual. ï· Use of other ATF may result in improper shift quality or other drivability conditions. ï· Use of other…NHTSA ID 10196546
Hyundai approves only the ATF, DCT gear oil and IVT gear oil specified in the vehicleâÂÂs ownerâÂÂs manual. ï· Use of other ATF may result in improper shift quality or other drivability conditions. ï· Use of other DCT and IVT gear oil may result in reduced durability. Hyundai does not approve the use of any aftermarket ATF or gear oil additives.
Components: POWER TRAIN. Confirm detailed applicability in the original document.
Source record 10196546 at NHTSA21-EM-004HThis bulletin provides the service procedure for engine connecting rod bearing clearance testing. Perform the procedure outlined in this bulletin to fulfill the Bearing Clearance Test inspection requirements to determine next r…NHTSA ID 10190044
This bulletin provides the service procedure for engine connecting rod bearing clearance testing. Perform the procedure outlined in this bulletin to fulfill the Bearing Clearance Test inspection requirements to determine next required steps.
Components: ENGINE AND ENGINE COOLING · EQUIPMENT. Confirm detailed applicability in the original document.
Source record 10190044 at NHTSA21-BR-002HThis bulletin provides best practice recommendations when performing brake service procedures.NHTSA ID 10190038
This bulletin provides best practice recommendations when performing brake service procedures.
Components: EQUIPMENT · EQUIPMENT ADAPTIVE/MOBILITY · SERVICE BRAKES. Confirm detailed applicability in the original document.
Source record 10190038 at NHTSARecords below contain the NHTSA bulk summary unless a document-reviewed explainer is linked. A service bulletin is not a safety recall or a promise of a free repair. Records may be revised or superseded; verify the current document with the manufacturer.
04 / Agency investigations
Official inquiries.
An investigation is an inquiry into a potential concern. Its presence does not establish a defect, and a closed case does not certify a car’s condition.
STOP LAMP SWITCH FAILUREPE09003
BY LETTER DATED APRIL 15, 2009, HYUNDAI NOTIFIED THE AGENCY THAT IT WILL CONDUCT A SAFETY RECALL (NHTSA RECALL NUMBER 09V122) TO REPLACE THE STOP LAMP SWITCHES ON MANY OF ITS MODEL YEAR 2005-2008 VEHICLES.SEE RECALL 09V122 FOR A COMPLETE LIST. THE AGENCY OPENED ITS INVESTIGATION BASED ON FIVE COMPLAINTS OF STOP LAMP FAILURE ACROSS SEVERAL 2007 HYUNDAI MODELS. THE AGENCY ALSO RECEIVED EARLY WARNING (EWR) REPORTS ON THIS ISSUE.MOST OF THOSE FAILURES WERE TRACED TO THE IMPROPER OPERATION OF THE STOP LAMP SWITCH THAT CONTROLS STOP LAMP ILLUMINATION.A MALFUNCTIONING STOP LAMP SWITCH CAN CAUSE THE VEHICLE'S BRAKE LIGHTS NOT TO LIGHT DURING BRAKING, OR ALTERNATIVELY, IT CAN CAUSE THE BRAKE LIGHTS TO STAY LIT EVEN WHEN A DRIVER TAKES THE FOOT OFF THE BRAKE PEDAL. FAILURE OF THE STOP LAMPS TO ILLUMINATE PROPERLY CREATES THE HAZARD OF REAR END COLLISIONS WHEN DRIVERS FOLLOWING THE SUBJECT VEHICLE DO NOT RECOGNIZE THAT THE VEHICLE IS SLOWING OR STOPPING. HYUNDAI REPORTED ONE CRASH INCIDENT (A FRONTAL IMPACT), WITHOUT INJURY, THAT WAS ALLEGED TO HAVE BEEN CAUSED BY THIS DEFECT.THE AGENCY REVIEWED THE INCIDENT AND CANNOT CONCLUDE THAT IT IS RELATED TO THIS DEFECT. THERE ARE OTHER POTENTIAL PROBLEMS RELATED TO FAILURE OF THE STOP LAMP SWITCH: FAILURE OF THE CRUISE CONTROL TO DISENGAGE, INTERFERENCE WITH PROPER FUNCTIONING OF ANTILOCK BRAKES AND ELECTRONIC STABILITY CONTROL, AND INABILITY TO MOVE THE GEAR SHIFT LEVER OUT OF PARK POSITION.BASED ON THE ABOVE SAFETY RECALL, THIS INVESTIGATION IS CLOSED.
Recorded closure: Apr 24, 2009
Campaign reference in the source: 09V122000
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