The vehicle dossier US · 2003
2003 Hummer
H2Problems & recalls
141 distinct owner reports in the NHTSA snapshot. Visibility appears in 52 of them. Explore what was reported—and which official actions are on file.
01 / Owner-reported evidence
What owners reported.
Categories attached to 141 distinct reports. A report can mention more than one component, so category totals can overlap.
See original component labels
These are reports made to NHTSA, not verified diagnoses. More reports can reflect more vehicles, more time on the road, or greater reporting activity.
The reporting timeline
When reports arrived.
Reports by year filed, not by the year a problem occurred. Showing the latest 15 years with reports.
65,000 miles is the median among 114 reports with usable mileage. The middle half spans 38,300–96,000 miles.
This describes the submitted reports. It does not predict when a vehicle will fail.
02 / Official safety campaigns
5 recall campaigns on file.
A campaign can cover only certain production dates or configurations. The count does not tell you whether an individual car has an open recall.
VISIBILITY:WINDSHIELD WIPER/WASHER:MOTORCampaign 08V456000
Reported concern
GM IS RECALLING 13,358 MY 2003 HUMMER H2 VEHICLES. SOME OF THESE VEHICLES HAVE A CONDITION IN WHICH WATER CAN ENTER THE WINDSHIELD WIPER MOTOR MODULE. IF A SUFFICIENT AMOUNT OF WATER ENTERS THE MODULE, OVER TIME, THE FRONT WINDSHIELD WIPERS MAY WORK INTERMITTENTLY OR THEY MAY BECOME INOPERATIVE.
Manufacturer’s stated response
DEALERS WILL INSPECT THE WINDSHIELD WIPER MODULE COVER, AND REPLACE THE WINDSHIELD WIPER MODULE COVER FREE OF CHARGE. THE RECALL BEGAN ON NOVEMBER 7, 2008. OWNERS MAY CONTACT HUMMER AT 1-800-732-5493 OR THROUGH THEIR WEBSITE AT <A HREF=HTTP://WWW.GMOWNERCENTER.COM>HTTP://WWW.GMOWNERCENTER.COM</A> .
Manufacturer campaign: 08243
Read campaign 08V456000 at NHTSASTEERINGCampaign 06E010000
Reported concern
CERTAIN FABTECH AFTERMARKET REPLACEMENT PITMAN ARMS, P/NOS. FTS71000 AND FTS71001, INSTALLED FOR USE ON CERTAIN 2001-2006 GM C/K 2500 PICK UP TRUCKS AND SPORT UTILITY VEHICLES. THE PIN LOCATED INSIDE THE PITMAN ARM CAN SHEAR OFF DUE TO A REVERSE BENDING FATIGUE CONDITION, RESULTING IN A TOTAL LOSS OF STEERING CONTROL.
Manufacturer’s stated response
FABTECH WILL NOTIFY OWNERS AND REPLACE THE PITMAN AND IDLER ARMS FREE OF CHARGE. THE RECALL IS EXPECTED TO BEGIN DURING FEBRUARY 2006. OWNERS MAY CONTACT FABTECH AT 909-597-7800.
Read campaign 06E010000 at NHTSASERVICE BRAKES, HYDRAULICCampaign 04V045000
Reported concern
CERTAIN SPORT UTILITY VEHICLES, PICKUP TRUCKS, AND PASSENGER VANS FAIL TO COMPLY WITH THE REQUIREMENTS OF FEDERAL MOTOR VEHICLE SAFETY STANDARD NO. 135, ?PASSENGER CAR BRAKE SYSTEMS.? SOME OF THESE VEHICLES WERE PRODUCED WITH AN OUT-OF-SPECIFICATION BRAKE HYDRO-BOOST HOUSING RELIEF VALVE BORE.
Manufacturer’s stated response
DEALERS ARE TO REPLACE THE HYDRO-BOOST RELIEF VALVE. THE RECALL BEGAN ON JUNE 18, 2004. OWNERS SHOULD CONTACT CADILLAC AT 1-866-982-2339; CHEVROLET AT 1-800-630-2438; GMC AT 1-866-996-9463; OR HUMMER AT 1-866-486-6376.
Manufacturer campaign: 04004
Read campaign 04V045000 at NHTSAPOWER TRAIN:AUTOMATIC TRANSMISSIONCampaign 03V075000
Reported concern
CERTAIN SPORT UTILITY VEHICLES FAIL TO COMPLY WITH THE REQUIREMENTS OF FEDERAL MOTOR VEHICLE SAFETY STANDARD NO. 114, "THEFT PROTECTION." THESE VEHICLES ARE EQUIPPED WITH A MECHANICAL OVERRIDE THAT COULD ALLOW THE IGNITION KEY TO BE REMOVED WITH THE SHIFT LEVER IN A POSITION OTHER THAN PARK. IN ADDITION, THESE VEHICLES HAVE AN OVERRIDE THAT CAN ALLOW THE TRANSMISSION TO BE SHIFTED OUT OF PARK WITH THE IGNITION IN THE OFF POSITION.
Manufacturer’s stated response
DEALERS WILL ELIMINATE THESE CONDITIONS BY DISABLING THE OVERRIDES. OWNER NOTIFICATION BEGAN ON MAY 29, 2003. OWNERS WHO TAKE THEIR VEHICLES TO AN AUTHORIZED DEALER ON AN AGREED UPON SERVICE DATE AND DO NOT RECEIVE THE FREE REMEDY WITHIN A REASONABLE TIME SHOULD CONTACT CHEVROLET AT 1-800-222-1020, GMC AT 1-800-462-8782, OLDSMOBILE AT 1-800-442-6537, OR HUMMER AT 1-866-486-6376.
Manufacturer campaign: 03012
Read campaign 03V075000 at NHTSAVISIBILITY:WINDSHIELD WIPER/WASHER:MOTORCampaign 02V283000
Reported concern
CERTAIN SPORT UTILITY AND PASSENGER VEHICLES EXHIBIT A CONDITION IN WHICH THE WINDSHIELD WIPER MOTOR COULD FAIL DURING USE BECAUSE OF IMPROPER MANUFACTURE.
Manufacturer’s stated response
DEALERS WILL INSPECT AND, IF NECESSARY, REPLACE THE WIPER MOTOR ASSEMBLY. OWNER NOTIFICATION BEGAN NOVEMBER 6, 2002. OWNERS WHO TAKE THEIR VEHICLES TO AN AUTHORIZED DEALER ON AN AGREED UPON SERVICE DATE AND DO NOT RECEIVE THE FREE REMEDY WITHIN A REASONABLE TIME SHOULD CONTACT SATURN AT 1-800-553-6000, PROMPT #3 OR HUMMER AT 1-866-486-6376.
Manufacturer campaign: 02051/03C03
Read campaign 02V283000 at NHTSA03 / The manufacturer’s record
Instructions. Updates. Responses.
750 distinct communications list this model-year. Showing the latest 12. A matching model-year does not establish that every engine, trim or reported symptom is covered.
PIP5601CThis PI communicates the requirement to provide a pico file to receive diagnostic assistance from TAC.NHTSA ID 11020816
This PI communicates the requirement to provide a pico file to receive diagnostic assistance from TAC.
Components: UNKNOWN OR OTHER. Confirm detailed applicability in the original document.
Source record 11020816 at NHTSAPIP5358DThis Preliminary Information communication provides information to the technician about vehicles that have an unusual noise and is difficult to identify, isolate or pinpoint. Technician should get record a sound clip or take a …NHTSA ID 11014455
This Preliminary Information communication provides information to the technician about vehicles that have an unusual noise and is difficult to identify, isolate or pinpoint. Technician should get record a sound clip or take a video of the noise for assessment by engineering. Technician will need to call General Motors Technical Assistance Center for further assistance.
Components: UNKNOWN OR OTHER. Confirm detailed applicability in the original document.
Source record 11014455 at NHTSA03-06-01-023IThis service bulletin explains how to measure for oil consumption and possible reasons for loss of oil.NHTSA ID 11012907
This service bulletin explains how to measure for oil consumption and possible reasons for loss of oil.
Components: ENGINE. Confirm detailed applicability in the original document.
Source record 11012907 at NHTSAPIP4723JThis Preliminary Information communicates to the dealer the process for downloading or updating operating software for the Tire Pressure Monitor, Active Fuel Injector tester, multi media tester, PICO Scope, GR8 starting/chargin…NHTSA ID 11009156
This Preliminary Information communicates to the dealer the process for downloading or updating operating software for the Tire Pressure Monitor, Active Fuel Injector tester, multi media tester, PICO Scope, GR8 starting/charging tester and Vehicle Data Recorder tools, giving website address and step by step instructions to complete the update.
Components: ELECTRICAL SYSTEM. Confirm detailed applicability in the original document.
Source record 11009156 at NHTSA03-06-01-023HThis service bulletin explains how to measure for oil consumption and possible reasons for loss of oil.NHTSA ID 11010544
This service bulletin explains how to measure for oil consumption and possible reasons for loss of oil.
Components: ENGINE. Confirm detailed applicability in the original document.
Source record 11010544 at NHTSAPIT5099HThis Preliminary Information communication provides information to the technician about vehicles that the Heater-Vent-Air Conditioning blows warm air. Before calling General Motors Technical Assistance Center technician will ne…NHTSA ID 11007744
This Preliminary Information communication provides information to the technician about vehicles that the Heater-Vent-Air Conditioning blows warm air. Before calling General Motors Technical Assistance Center technician will need to have high and low pressures, outside temperature, humidity, and vent temperature.
Components: UNKNOWN OR OTHER. Confirm detailed applicability in the original document.
Source record 11007744 at NHTSAPIT5099HThis Preliminary Information communication provides information to the technician about vehicles that the Heater-Vent-Air Conditioning blows warm air. Before calling General Motors Technical Assistance Center technician will ne…NHTSA ID 11007743
This Preliminary Information communication provides information to the technician about vehicles that the Heater-Vent-Air Conditioning blows warm air. Before calling General Motors Technical Assistance Center technician will need to have high and low pressures, outside temperature, humidity, and vent temperature.
Components: UNKNOWN OR OTHER. Confirm detailed applicability in the original document.
Source record 11007743 at NHTSAPIT3271PThis Preliminary Information communication provides information to the technician about changing the tire and wheel size on vehicles. General Motors will only support a tire calibration for tires that have been sized, tested an…NHTSA ID 11007208
This Preliminary Information communication provides information to the technician about changing the tire and wheel size on vehicles. General Motors will only support a tire calibration for tires that have been sized, tested and designed for the vehicle in question and its applications. Technician should not use the information that is provided by the antilock braking system tire size selection.
Components: UNKNOWN OR OTHER. Confirm detailed applicability in the original document.
Source record 11007208 at NHTSAGeneral CommunicationVehicle Wide Programming (VWP) is a new process to update software on GM Vehicles. It provides the ability via a single selection within Techline Connect to first identify which modules need updating and then proceed to updatin…NHTSA ID 11006621
Vehicle Wide Programming (VWP) is a new process to update software on GM Vehicles. It provides the ability via a single selection within Techline Connect to first identify which modules need updating and then proceed to updating affected modules (with some exceptions). The updating of modules is completed in parallel instead of the technician needing to update one module at a time. This allows a more streamlined approach for dealers and customers.
Campaign / software reference: General Communication
Components: ELECTRICAL SYSTEM. Confirm detailed applicability in the original document.
Source record 11006621 at NHTSA18-NA-099This bulletin provides information for use on a Product Assistance Claim (PAC), which is formerly known as a Product Allegation Resolution (PAR) claim.NHTSA ID 11004557
This bulletin provides information for use on a Product Assistance Claim (PAC), which is formerly known as a Product Allegation Resolution (PAR) claim.
Components: UNKNOWN OR OTHER. Confirm detailed applicability in the original document.
Source record 11004557 at NHTSA24-NA-098This service bulletin provides information for dealers/technicians on Service Programming System (SPS) Error Codes E4398, E4399, E4401, E4403, M4404, M4413, M6954, M6955, E4414, E4423, E4491, E4492, or E6961 and resolution info…NHTSA ID 11002312
This service bulletin provides information for dealers/technicians on Service Programming System (SPS) Error Codes E4398, E4399, E4401, E4403, M4404, M4413, M6954, M6955, E4414, E4423, E4491, E4492, or E6961 and resolution information.
Components: ELECTRICAL SYSTEM. Confirm detailed applicability in the original document.
Source record 11002312 at NHTSA09-00-89-008GThis Warranty Administration bulletin provides retail and wholesale service personnel with the policies/procedures and the warranty transaction submission procedures that support the Personal Property Damage process.NHTSA ID 11000576
This Warranty Administration bulletin provides retail and wholesale service personnel with the policies/procedures and the warranty transaction submission procedures that support the Personal Property Damage process.
Components: UNKNOWN OR OTHER. Confirm detailed applicability in the original document.
Source record 11000576 at NHTSARecords below contain the NHTSA bulk summary unless a document-reviewed explainer is linked. A service bulletin is not a safety recall or a promise of a free repair. Records may be revised or superseded; verify the current document with the manufacturer.
04 / Agency investigations
Official inquiries.
An investigation is an inquiry into a potential concern. Its presence does not establish a defect, and a closed case does not certify a car’s condition.
WINDSHIELD WIPER MOTOR MODULE FAILUREPE08042
THIS INVESTIGATION DISCLOSED THAT WATER INTRUSION INTO THE WIPER MOTOR MODULE OF THE SUBJECT VEHICLES MAY LEAD TO INTERMITTENT OPERATION OR SUBSEQUENT TOTAL SYSTEM FAILURE.ANALYSIS OF DATA DISCLOSED THAT THE SUBJECT VEHICLES BUILT BETWEEN FEBRUARY 2003 AND MAY 2003 EXHIBITED HIGH WARRANTY CLAIM RATES.THE MANUFACTURED NOTIFIED NHTSA BY LETTER DATED SEPTEMBER 8, 2008, THAT A SAFETY RECALL PROGRAM HAS BEEN INITIATED FOR THE 13,358 VEHICLES BUILT DURING THIS TIME PERIOD.NHTSA HAS ASSIGNED NO. 08V-456 TO THIS SAFETY RECALL CAMPAIGN.CORRECTIVE ACTION WILL CONSIST OF REPLACING THE WIPER MODULE COVER, WHERE EVIDENCE OF WATER INTRUSION EXISTS.TO CORRESPOND WITH PARTS AVAILABILITY, THE DEALER BULLETIN AND OWNER NOTIFICATION LETTER ARE SCHEDULED FOR ISSUANCE IN NOVEMBER 2008.
Recorded closure: Oct 15, 2008
Campaign reference in the source: 08V456000
Find investigation PE08042HUMMER H2 STEERING KNUCKLE FAILURESEA05017
ODI UPGRADED THIS INVESTIGATION AT THE CONCLUSION OF PE04-080.THE ALLEGED DEFECT INVOLVES THE FAILURE OF THE STEERING KNUCKLE AT THE LOWER BALL JOINT BOSS, RESULTING IN A SEPARATION OF THE LOWER BALL JOINT FROM THE KNUCKLE.A LOWER BALL JOINT SEPARATION COULD RESULT IN A LOSS OF STEERING AND/OR A DISABLED VEHICLE. IT APPEARS THAT THE FRACTURES OF H2 STEERING KNUCKLES CAN BE ATTRIBUTED TO WHEEL/TIRE COLLISION FORCES BEING TRANSFERRED DIRECTLY TO THE STEERING KNUCKLE.THE ORIGINAL KNUCKLE DESIGN APPEARS TO BE SUFFICIENT FOR THE H2 APPLICATION.EVIDENCE FROM INSPECTED VEHICLES, PHOTOGRAPHS, POLICE REPORTS AND EDR DATA INDICATES COLLISION IMPACT EVENTS PLACED STRESS ON THE STEERING KNUCKLE CAUSING IT TO FRACTURE.FURTHER USE OF AGENCY RESOURCES DOES NOT APPEAR TO BE WARRANTED.THE CLOSING OF THIS INVESTIGATION DOES NOT CONSTITUTE A FINDING BY NHTSA THAT NO SAFETY-RELATED DEFECT EXISTS WITH REGARD TO THE SUBJECT COMPONENT.THE AGENCY RESERVES THE RIGHT TO TAKE FURTHER ACTION ON THIS ISSUE IF WARRANTED.
Recorded closure: Apr 30, 2007
Find investigation EA05017STEERING KNUCKLE FRACTUREPE04080
DURING THE PE, ODI INVESTIGATED THE HUMMER H2 FOR FRACTURES WHICH WERE OCCURRING AT THE FRONT STEERING KNUCKLE LOWER BOSS.WHEN THE KNUCKLE LOWER BOSS FRACTURES, THE LOWER BALL JOINT STUD IS RELEASED AND THE ENTIRE KNUCKLE AND WHEEL/TIRE ASSEMBLY SEPARATES FROM THE VEHICLE.ODI IS UPGRADING THIS INVESTIGATION TO GAIN A FULL TECHNICAL UNDERSTANDING OF THE FACTORS WHICH CONTRIBUTED TO THESE FAILURES.
Recorded closure: Oct 28, 2005
Find investigation PE04080Your next step
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