The vehicle dossier US · 2021
2021 Honda
PILOTProblems & recalls
433 distinct owner reports in the NHTSA snapshot. Other components appears in 226 of them. Explore what was reported—and which official actions are on file.
01 / Owner-reported evidence
What owners reported.
Categories attached to 433 distinct reports. A report can mention more than one component, so category totals can overlap.
See original component labels
These are reports made to NHTSA, not verified diagnoses. More reports can reflect more vehicles, more time on the road, or greater reporting activity.
The reporting timeline
When reports arrived.
Reports by year filed, not by the year a problem occurred. Showing the latest 7 years with reports.
31,000 miles is the median among 44 reports with usable mileage. The middle half spans 8,000–55,000 miles.
This describes the submitted reports. It does not predict when a vehicle will fail.
02 / Official safety campaigns
10 recall campaigns on file.
A campaign can cover only certain production dates or configurations. The count does not tell you whether an individual car has an open recall.
SUSPENSION:REARCampaign 26V365000
Reported concern
American Honda Motor Company (Honda) is recalling certain 2016-2022 Honda Pilot, 2017-2023 Ridgeline, 2019-2023 Passport, and 2014-2020 Acura MDX vehicles that were sold in Connecticut, Delaware, District of Columbia, Illinois, Indiana, Iowa, Kentucky, Maine, Maryland, Massachusetts, Michigan, Minnesota, Missouri, New Hampshire, New Jersey, New York, Ohio, Pennsylvania, Rhode Island, Vermont, Virginia, West Virginia, or Wisconsin. The rear subframe may corrode at the suspension mounting points, which can result in rear suspension component failure.
Manufacturer’s stated response
Dealers will inspect the rear subframe and install a rear subframe reinforcement kit and, as necessary, repair or replace the rear subframe components, free of charge. Interim letters notifying owners of the safety risk were mailed July 27, 2026. Additional letters will be sent once the final remedy is available, anticipated in the fall of 2026. Owners may contact Honda's customer service at 1-888-234-2138. Honda's numbers for this recall are AOU and AOT. Vehicle Identification Numbers (VINs) involved in this recall will become searchable on NHTSA.gov beginning June 10, 2026.
Manufacturer campaign: AOU, AOT
Read campaign 26V365000 at NHTSAAIR BAGS:SENSOR:OCCUPANT CLASSIFICATION:FRONT PASSENGERCampaign 26V332000
Reported concern
Honda (American Honda Motor Co.) is recalling certain 2018-2021, 2023 Acura TLX, 2019-2024 RDX, 2017-2020, 2022-2026 MDX, 2017-2021, 2023, 2025 Honda Ridgeline, 2017-2022 Pilot, 2019-2021 Passport, 2018-2026 Odyssey, 2019-2022 Insight, 2019-2021 HR-V, 2018-2020 Fit, 2020-2022 CR-V Hybrid, 2017-2022 CR-V, 2017-2018, 2021 Civic Type R, 2017-2021 Civic hatchback, 2016-2020 Civic coupe, 2016-2022 Civic, 2017-2022 Accord Hybrid, and 2016-2022 Accord vehicles. The front passenger seat weight sensor may crack and short circuit, which can cause the air bags to deploy unintentionally during a crash.
Manufacturer’s stated response
Dealers will replace the seat weight sensors, free of charge. Owner notification letters were mailed July 7, 2026. Owners may contact Honda's customer service at 1-888-234-2138. Honda's numbers for this recall are BOL, WO9, OOA, WOM, XOH, NOC, POD, BOE, UOF, POB, EOG, AOI, QO8, TOJ, DO7, and SOK. This recall expands previous NHTSA recall number 24V064. Vehicle Identification Numbers (VINs) involved in this recall will be searchable on NHTSA.gov beginning May 29, 2026.
Manufacturer campaign: Refer to Comments
Read campaign 26V332000 at NHTSAAIR BAGS:SENSOR:OCCUPANT CLASSIFICATION:FRONT PASSENGERCampaign 24V064000
Reported concern
Honda (American Honda Motor Co.) is recalling certain 2020-2022 Pilot, Accord, Civic sedan, HR-V, Odyssey, 2020 Civic coupe, Fit, 2021-2022 Civic hatchback, 2021 Civic Type R, Insight, 2020-2021 CR-V, CR-V Hybrid, Passport, Ridgeline, Accord Hybrid, 2020 Acura MDX, 2022 Acura MDX, 2020-2022 Acura RDX, and 2020-2021 Acura TLX vehicles. The front passenger seat weight sensor may crack and short circuit, failing to suppress the air bag as intended.
Manufacturer’s stated response
Dealers will replace the seat weight sensors, free of charge. Owner notification letters were mailed March 28, 2024. This is a phased recall. Owners may contact Honda customer service at 1-888-234-2138. Honda's numbers for these recalls are XHP and VHQ.
Manufacturer campaign: XHP, VHQ
Read campaign 24V064000 at NHTSAFUEL SYSTEM, GASOLINE:DELIVERY:FUEL PUMPCampaign 23V858000
Reported concern
Honda (American Honda Motor Co.) is recalling certain 2013-2023 Honda Accord, Civic Coupe, Civic Sedan, Civic Hatchback, Civic Type R, CR-V, HR-V, Ridgeline, Odyssey, Acura ILX, MDX, MDX Hybrid, RDX, RLX, TLX, 2019-2022 Honda Insight, Passport, 2020 Honda CR-V Hybrid, 2018-2019 Honda Clarity PHEV, Fit, and 2015-2020 Honda Accord Hybrid, Pilot, Acura NSX vehicles. The fuel pump inside the fuel tank may fail.
Manufacturer’s stated response
Dealers will replace the fuel pump module, free of charge. Owner letters were mailed September 6, 2024. Owners may contact Honda customer service at 1-888-234-2138. Honda's numbers for this recall are KGC and KGD. This recall is an expansion of NHTSA recall numbers 21V-215 and 20V-314.
Manufacturer campaign: KGC, KGD
Read campaign 23V858000 at NHTSASERVICE BRAKES, HYDRAULIC:FOUNDATION COMPONENTS:MASTER CYLINDERCampaign 23V458000
Reported concern
Honda (American Honda Motor Co.) is recalling certain 2020-2021 Civic, 2020-2023 Ridgeline, 2021-2023 Passport, 2021-2022 Pilot, and 2020 Acura MDX vehicles. The tie rod fastener that connects the brake booster and the brake master cylinder may have been improperly assembled during manufacturing, which can cause the brake master cylinder to separate from the booster assembly.
Manufacturer’s stated response
Dealers will inspect and repair the brake booster assembly as necessary, free of charge. Owner notification letters were mailed August 7, 2023. Owners may contact Honda customer service at 1-888-234-2138. Honda's numbers for this recall are VEU, AEV, and ZET.
Manufacturer campaign: VEU, AEV, ZET
Read campaign 23V458000 at NHTSABACK OVER PREVENTION:DISPLAY FUNCTIONCampaign 23V431000
Reported concern
Honda (American Honda Motor Co.) is recalling certain 2018-2023 Odyssey, 2019-2022 Pilot, and 2019-2023 Passport vehicles. Due to a faulty Media Oriented Systems Transport (MOST) communication coaxial cable connector, the rearview camera image may not appear on the display. As such, these vehicles fail to comply with the requirements of Federal Motor Vehicle Safety Standard number 111, "Rear Visibility."
Manufacturer’s stated response
Dealers will replace the MOST cable harness and install a straightening cover over the vehicle cable connector, free of charge. Owner notification letters were mailed July 24, 2023. Owners may contact Honda customer service at 1-888-234-2138. Honda's numbers for this recall are EEL, ZEM, and SFC.
Manufacturer campaign: EEL, ZEM, SFC
Read campaign 23V431000 at NHTSAVISIBILITY:REARVIEW MIRRORS/DEVICES:EXTERIORCampaign 23V174000
Reported concern
Honda (American Honda Motor Co) is recalling certain 2020-2021 Pilot and Ridgeline, and 2020-2022 Passport and Odyssey vehicles. The heating pads behind both side-view mirrors may not be bonded properly, allowing the mirror glass to detach. As such, these vehicles fail to comply with the requirements of Federal Motor Vehicle Safety Standard number 111, "Rear Visibility."
Manufacturer’s stated response
Dealers will replace both left and right side-view mirrors, free of charge. Owner letters were mailed January 17, 2024. Owners may contact Honda customer service at 1-888-234-2138. Honda's number for this recall is FE5.
Manufacturer campaign: FE5
Read campaign 23V174000 at NHTSATIRESCampaign 20V725000
Reported concern
American Honda Motor Co. (Honda) is recalling certain 2021 Pilot vehicles equipped with Continental CrossContact LX Sport 245/50R20 102 H tires with DOT serial number A376 D3K9 2920 and mold numbers S-421920 and S-421921. The tires may have been cured for a time beyond the specification limits.
Manufacturer’s stated response
Honda will notify owners, and dealers will inspect all four tires and replace the tires that have the affected DOT serial number and mold number, free of charge. The recall began January 11, 2021. Owners may contact Honda customer service at 1-888-234-2138. Honda's number for this recall is U8Y.
Manufacturer campaign: U8Y
Read campaign 20V725000 at NHTSABACK OVER PREVENTION: SENSING SYSTEM: CAMERACampaign 20V440000
Reported concern
Honda (American Honda Motor Co.) is recalling certain 2019-2021 Pilot, 2019-2020 Odyssey and 2019-2020 Passport vehicles. Incorrect central network software programming may cause several errors to occur that can delay or prevent the rearview camera image from displaying. As such, these vehicles fail to comply with the requirements of Federal Motor Vehicle Safety Standard (FMVSS) number 111, "Rearview Mirrors."
Manufacturer’s stated response
Honda will notify owners that updated software is available. Owners have the option to either follow the mailed instructions to download and update the software for free, or visit a dealer to have the software update performed, free of charge. The recall began September 23, 2020. Owners may contact Honda customer service at 1-888-234-2138. Honda's number for this recall is Y7Y.
Manufacturer campaign: Y7Y
Read campaign 20V440000 at NHTSABACK OVER PREVENTION: SENSING SYSTEM: CAMERACampaign 20V439000
Reported concern
Honda (American Honda Motor Co.) is recalling certain 2018-2020 Odyssey, 2019-2020 Passport, and 2019-2021 Pilot vehicles. Incorrect instrument panel control module software can cause the instrument panel to not display critical information, such as engine oil pressure, speedometer, and gear selector position until the next ignition cycle. Additionally, it can prevent the rearview camera image from displaying. As such, these vehicles fail to comply with the requirements of Federal Motor Vehicle Safety Standard (FMVSS) numbers 101, "Control and Displays" and 111, "Rearview Mirrors."
Manufacturer’s stated response
Honda will notify owners, and dealers will reprogram the instrument panel control module software, free of charge. The recall began September 23, 2020. Owners may contact Honda customer service at 1-888-234-2138. Honda's number for this recall is T89.
Manufacturer campaign: T89
Read campaign 20V439000 at NHTSA03 / The manufacturer’s record
Instructions. Updates. Responses.
99 distinct communications list this model-year. Showing the latest 12. A matching model-year does not establish that every engine, trim or reported symptom is covered.
A24-061Service Bulletin - The wireless charger starts charging the phone and then stops charging, even when the phone remains in the correct position on the charger due to software specifications that can cause some phones to have iss…NHTSA ID 11025607
Service Bulletin - The wireless charger starts charging the phone and then stops charging, even when the phone remains in the correct position on the charger due to software specifications that can cause some phones to have issues charging.
Components: ELECTRICAL SYSTEM. Confirm detailed applicability in the original document.
Source record 11025607 at NHTSAATI&08212025903Dealer Message - American Honda Motor Co., Inc. (AHM) is searching for certain 2022-2025 Passport Blacks, TrailSports & 2019-2022 Pilots with a customer complaint of the taillight and/or brake light being inoperative. Vehicles …NHTSA ID 11022756
Dealer Message - American Honda Motor Co., Inc. (AHM) is searching for certain 2022-2025 Passport Blacks, TrailSports & 2019-2022 Pilots with a customer complaint of the taillight and/or brake light being inoperative. Vehicles may also have the A6 10A or C27 7.5A fuse blown. To better understand the cause of this condition, AHM would like to inspect the vehicle prior to you attempting a repair of any kind.
Components: VISIBILITY/WIPER. Confirm detailed applicability in the original document.
Source record 11022756 at NHTSAATI&08072025902Dealer Message - American Honda Motor Co., Inc. (AHM) is searching for certain 2022-2025 Passport Blacks, TrailSports & 2019-2022 Pilots with a customer complaint of the taillight and/or brake light being inoperative. Vehicles …NHTSA ID 11021956
Dealer Message - American Honda Motor Co., Inc. (AHM) is searching for certain 2022-2025 Passport Blacks, TrailSports & 2019-2022 Pilots with a customer complaint of the taillight and/or brake light being inoperative. Vehicles may also have the A6 10A or C27 7.5A fuse blown. To better understand the cause of this condition, AHM would like to inspect the vehicle prior to you attempting a repair of any kind.
Components: ELECTRICAL SYSTEM. Confirm detailed applicability in the original document.
Source record 11021956 at NHTSAA20-022Service Bulletin - One or more accessory running board lights are flickering or not working due to a faulty running board light assembly.NHTSA ID 11021752
Service Bulletin - One or more accessory running board lights are flickering or not working due to a faulty running board light assembly.
Components: STRUCTURE:BODY. Confirm detailed applicability in the original document.
Source record 11021752 at NHTSAATI&07242025904Dealer Message - American Honda Motor Co., Inc. (AHM) is searching for certain 2022-2025 Passport Blacks, TrailSports & 2019-2022 Pilots with a customer complaint of the taillight and/or brake light being inoperative. Vehicles …NHTSA ID 11021742
Dealer Message - American Honda Motor Co., Inc. (AHM) is searching for certain 2022-2025 Passport Blacks, TrailSports & 2019-2022 Pilots with a customer complaint of the taillight and/or brake light being inoperative. Vehicles may also have the A6 10A or C27 7.5A fuse blown. To better understand the cause of this condition, AHM would like to inspect the vehicle prior to you attempting a repair of any kind.
Components: VISIBILITY/WIPER. Confirm detailed applicability in the original document.
Source record 11021742 at NHTSAA23-009Service Bulletin - Under certain circumstances, after coming to a stop and engaging idle stop, the vehicle may not restart automatically due to excessive cylinder pressure and/or low cranking torque. Typically, the customer can…NHTSA ID 11020578
Service Bulletin - Under certain circumstances, after coming to a stop and engaging idle stop, the vehicle may not restart automatically due to excessive cylinder pressure and/or low cranking torque. Typically, the customer can immediately restart the vehicle by selecting Park and pressing the ENGINE START/STOP button.
Components: ENGINE. Confirm detailed applicability in the original document.
Source record 11020578 at NHTSAATI&07072025902Dealer Message - American Honda Motor Co., Inc. (AHM) is searching for certain 2022-2025 Passport Blacks, TrailSports & 2019-2022 Pilots with a customer complaint of the taillight and/or brake light being inoperative. Vehicles …NHTSA ID 11020574
Dealer Message - American Honda Motor Co., Inc. (AHM) is searching for certain 2022-2025 Passport Blacks, TrailSports & 2019-2022 Pilots with a customer complaint of the taillight and/or brake light being inoperative. Vehicles may also have the A6 10A or C27 7.5A fuse blown. To better understand the cause of this condition, AHM would like to inspect the vehicle prior to you attempting a repair of any kind.
Components: EXTERIOR LIGHTING. Confirm detailed applicability in the original document.
Source record 11020574 at NHTSAA24-048Service Bulletin - The AWD warning light is on potentially due to water intrusion into the rear differential pump motor connector area that corrodes the terminals.NHTSA ID 11011045
Service Bulletin - The AWD warning light is on potentially due to water intrusion into the rear differential pump motor connector area that corrodes the terminals.
Components: STRUCTURE:BODY. Confirm detailed applicability in the original document.
Source record 11011045 at NHTSAA24-061Service Bulletin - The wireless charger starts charging the phone and then stops charging, even when the phone remains in the correct position on the charger.NHTSA ID 11009193
Service Bulletin - The wireless charger starts charging the phone and then stops charging, even when the phone remains in the correct position on the charger.
Components: ELECTRICAL SYSTEM. Confirm detailed applicability in the original document.
Source record 11009193 at NHTSAA24-061Service Bulletin - The wireless charger starts charging the phone and then stops charging, even when the phone remains in the correct position on the charger.NHTSA ID 11008043
Service Bulletin - The wireless charger starts charging the phone and then stops charging, even when the phone remains in the correct position on the charger.
Components: ELECTRICAL SYSTEM. Confirm detailed applicability in the original document.
Source record 11008043 at NHTSAA23-050Service Bulletin - Customer complaint of the A/C not blowing cold air due to Oil/Refrigerant leak from the A/C compressor shaft seal.NHTSA ID 11006251
Service Bulletin - Customer complaint of the A/C not blowing cold air due to Oil/Refrigerant leak from the A/C compressor shaft seal.
Components: VISIBILITY/WIPER. Confirm detailed applicability in the original document.
Source record 11006251 at NHTSAA24-085Service Bulletin - MIL flashes and vehicle will not accelerate, low power. After cycling the ignition, the symptom does not return with no stored DTCs. This issue is more common in regions with cold weather (specifically near o…NHTSA ID 11005272
Service Bulletin - MIL flashes and vehicle will not accelerate, low power. After cycling the ignition, the symptom does not return with no stored DTCs. This issue is more common in regions with cold weather (specifically near or below freezing temperatures). Usually after a long drive (around 2 hours) and accelerating while cornering.
Components: ENGINE. Confirm detailed applicability in the original document.
Source record 11005272 at NHTSARecords below contain the NHTSA bulk summary unless a document-reviewed explainer is linked. A service bulletin is not a safety recall or a promise of a free repair. Records may be revised or superseded; verify the current document with the manufacturer.
04 / Agency investigations
Official inquiries.
An investigation is an inquiry into a potential concern. Its presence does not establish a defect, and a closed case does not certify a car’s condition.
No Restart After Auto Start/Stop EngagesEA25004
On June 3, 2022, the Office of Defects Investigation (ODI) opened Preliminary Evaluation PE22005 after the agency received VOQs and several field reports concerning the Auto Idle Stop (AIS) feature on 2016-2019MY Honda Pilot vehicles. The complaints allege that the engine fails to restart on its own from a complete stop at a traffic light or road intersection with the AIS function engaged. The subject vehicles are equipped with a 3.5L engine with a 9-speed automatic transmission. On January 6, 2023, Honda released service bulletins 23-008 and 23-009. These service bulletins address the failure to restart issue in the 2016-2019MY Honda Pilot vehicles, as well as the 2015-2020 Acura TLX, 2016-2020 Acura MDX, 2019-2022 Honda Passport, and 2020-2023 Honda Ridgeline vehicles. The repair outlined in the service bulletins is a two-stage countermeasure to remedy the issue. The first stage is a Programmed Fuel Injection (“PGM-FI”) software update. The second stage is only deployed if the software update fails to remedy the issue. The second stage, depending on the model and model year, consists of replacement of the starter assembly, starter relays, and a valve adjustment. Additionally, Honda extended the warranty coverage to 10 years with unlimited mileage for vehicles requiring the second stage component replacement. ODI continues to receive complaints of the AIS failure to restart, with many complainants alleging the campaign countermeasures had been completed.NHTSA has reviewed Honda's Information Request Letter responses involving warranty claims, lawsuits, and consumer complaints in addition to ODI's own data. This Engineering Analysis is being opened to further consider the potential safety defect, including gathering additional data regarding Honda’s service campaign efficacy. ODI is additionally expanding the scope to encompass all vehicles addressed in Honda’s service bulletins 23-008 and 23-009 as well as newer model year vehicles, which are substantially similar to the vehicles covered by the service campaign. To review the ODI reports cited in the Opening Resume ODI Report Identification Number document, go to NHTSA.gov.
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