The vehicle dossier US · 2020
2020 Honda
ODYSSEYProblems & recalls
470 distinct owner reports in the NHTSA snapshot. Other components appears in 286 of them. Explore what was reported—and which official actions are on file.
01 / Owner-reported evidence
What owners reported.
Categories attached to 470 distinct reports. A report can mention more than one component, so category totals can overlap.
See original component labels
These are reports made to NHTSA, not verified diagnoses. More reports can reflect more vehicles, more time on the road, or greater reporting activity.
The reporting timeline
When reports arrived.
Reports by year filed, not by the year a problem occurred. Showing the latest 8 years with reports.
13,000 miles is the median among 59 reports with usable mileage. The middle half spans 2,122–40,000 miles.
This describes the submitted reports. It does not predict when a vehicle will fail.
02 / Official safety campaigns
14 recall campaigns on file.
A campaign can cover only certain production dates or configurations. The count does not tell you whether an individual car has an open recall.
BACK OVER PREVENTION: SENSING SYSTEM: CAMERACampaign 26V423000
Reported concern
Honda (American Honda Motor Co.) is recalling certain 2018-2020 Odyssey vehicles. Water may enter into the rearview camera, which can cause the rearview camera image to fail to display when the vehicle is in reverse. As such, these vehicles fail to comply with the requirements of Federal Motor Vehicle Safety Standard number 111, "Rear Visibility."
Manufacturer’s stated response
Dealers will replace the rearview camera, free of charge. Owner notification letters were mailed August 24, 2026. Owners may contact Honda's customer service at 1-888-234-2138. Honda's number for this recall is HOX. This recall expands previous NHTSA recall number 20V438. Vehicle Identification Numbers (VINs) involved in this recall will become searchable on NHTSA.gov beginning July 9, 2026.
Manufacturer campaign: HOX
Read campaign 26V423000 at NHTSAAIR BAGS:SENSOR:OCCUPANT CLASSIFICATION:FRONT PASSENGERCampaign 26V332000
Reported concern
Honda (American Honda Motor Co.) is recalling certain 2018-2021, 2023 Acura TLX, 2019-2024 RDX, 2017-2020, 2022-2026 MDX, 2017-2021, 2023, 2025 Honda Ridgeline, 2017-2022 Pilot, 2019-2021 Passport, 2018-2026 Odyssey, 2019-2022 Insight, 2019-2021 HR-V, 2018-2020 Fit, 2020-2022 CR-V Hybrid, 2017-2022 CR-V, 2017-2018, 2021 Civic Type R, 2017-2021 Civic hatchback, 2016-2020 Civic coupe, 2016-2022 Civic, 2017-2022 Accord Hybrid, and 2016-2022 Accord vehicles. The front passenger seat weight sensor may crack and short circuit, which can cause the air bags to deploy unintentionally during a crash.
Manufacturer’s stated response
Dealers will replace the seat weight sensors, free of charge. Owner notification letters were mailed July 7, 2026. Owners may contact Honda's customer service at 1-888-234-2138. Honda's numbers for this recall are BOL, WO9, OOA, WOM, XOH, NOC, POD, BOE, UOF, POB, EOG, AOI, QO8, TOJ, DO7, and SOK. This recall expands previous NHTSA recall number 24V064. Vehicle Identification Numbers (VINs) involved in this recall will be searchable on NHTSA.gov beginning May 29, 2026.
Manufacturer campaign: Refer to Comments
Read campaign 26V332000 at NHTSAAIR BAGS: AIR BAG/RESTRAINT CONTROL MODULE:SOFTWARECampaign 26V227000
Reported concern
Honda (American Honda Motor Co.) is recalling certain 2018-2022 Odyssey vehicles. A software programming error can cause the side and side curtain air bags to deploy unexpectedly.
Manufacturer’s stated response
Dealers will reprogram the supplemental restraint system (SRS) electronic control unit (ECU) software or replace the ECU, as necessary, free of charge. Owner notification letters were mailed May 27, 2026. Owners may contact Honda's customer service at 1-888-234-2138. Honda's number for this recall is UNW. Vehicle Identification Numbers (VINs) involved in this recall will become searchable on NHTSA.gov beginning April 16, 2026. The information in your report suggests that Honda (American Honda Motor Co.) may have been aware of this issue more than five business days before filing a report with NHTSA. Please be reminded that under Federal law, this agency is to be notified of all safety defect and/or noncompliance decisions within five business days. 49 CFR 573.6 Significant civil penalties can be assessed for this violation.
Manufacturer campaign: UNW
Read campaign 26V227000 at NHTSAAIR BAGS:SENSOR:OCCUPANT CLASSIFICATION:FRONT PASSENGERCampaign 24V064000
Reported concern
Honda (American Honda Motor Co.) is recalling certain 2020-2022 Pilot, Accord, Civic sedan, HR-V, Odyssey, 2020 Civic coupe, Fit, 2021-2022 Civic hatchback, 2021 Civic Type R, Insight, 2020-2021 CR-V, CR-V Hybrid, Passport, Ridgeline, Accord Hybrid, 2020 Acura MDX, 2022 Acura MDX, 2020-2022 Acura RDX, and 2020-2021 Acura TLX vehicles. The front passenger seat weight sensor may crack and short circuit, failing to suppress the air bag as intended.
Manufacturer’s stated response
Dealers will replace the seat weight sensors, free of charge. Owner notification letters were mailed March 28, 2024. This is a phased recall. Owners may contact Honda customer service at 1-888-234-2138. Honda's numbers for these recalls are XHP and VHQ.
Manufacturer campaign: XHP, VHQ
Read campaign 24V064000 at NHTSAFUEL SYSTEM, GASOLINE:DELIVERY:FUEL PUMPCampaign 23V858000
Reported concern
Honda (American Honda Motor Co.) is recalling certain 2013-2023 Honda Accord, Civic Coupe, Civic Sedan, Civic Hatchback, Civic Type R, CR-V, HR-V, Ridgeline, Odyssey, Acura ILX, MDX, MDX Hybrid, RDX, RLX, TLX, 2019-2022 Honda Insight, Passport, 2020 Honda CR-V Hybrid, 2018-2019 Honda Clarity PHEV, Fit, and 2015-2020 Honda Accord Hybrid, Pilot, Acura NSX vehicles. The fuel pump inside the fuel tank may fail.
Manufacturer’s stated response
Dealers will replace the fuel pump module, free of charge. Owner letters were mailed September 6, 2024. Owners may contact Honda customer service at 1-888-234-2138. Honda's numbers for this recall are KGC and KGD. This recall is an expansion of NHTSA recall numbers 21V-215 and 20V-314.
Manufacturer campaign: KGC, KGD
Read campaign 23V858000 at NHTSABACK OVER PREVENTION:DISPLAY FUNCTIONCampaign 23V431000
Reported concern
Honda (American Honda Motor Co.) is recalling certain 2018-2023 Odyssey, 2019-2022 Pilot, and 2019-2023 Passport vehicles. Due to a faulty Media Oriented Systems Transport (MOST) communication coaxial cable connector, the rearview camera image may not appear on the display. As such, these vehicles fail to comply with the requirements of Federal Motor Vehicle Safety Standard number 111, "Rear Visibility."
Manufacturer’s stated response
Dealers will replace the MOST cable harness and install a straightening cover over the vehicle cable connector, free of charge. Owner notification letters were mailed July 24, 2023. Owners may contact Honda customer service at 1-888-234-2138. Honda's numbers for this recall are EEL, ZEM, and SFC.
Manufacturer campaign: EEL, ZEM, SFC
Read campaign 23V431000 at NHTSAVISIBILITY:REARVIEW MIRRORS/DEVICES:EXTERIORCampaign 23V174000
Reported concern
Honda (American Honda Motor Co) is recalling certain 2020-2021 Pilot and Ridgeline, and 2020-2022 Passport and Odyssey vehicles. The heating pads behind both side-view mirrors may not be bonded properly, allowing the mirror glass to detach. As such, these vehicles fail to comply with the requirements of Federal Motor Vehicle Safety Standard number 111, "Rear Visibility."
Manufacturer’s stated response
Dealers will replace both left and right side-view mirrors, free of charge. Owner letters were mailed January 17, 2024. Owners may contact Honda customer service at 1-888-234-2138. Honda's number for this recall is FE5.
Manufacturer campaign: FE5
Read campaign 23V174000 at NHTSASEAT BELTS:FRONT:BUCKLE ASSEMBLYCampaign 23V158000
Reported concern
Honda (American Honda Motor Co.) is recalling certain 2017-2020 CR-V, 2018-2019 Accord and Accord Hybrid, 2018-2020 Odyssey, 2019 Insight, and 2019-2020 Acura RDX vehicles. A manufacturing issue with the front seat belts may cause the seat belt buckle channel to interfere with the release button, preventing the seat belt buckle from latching.
Manufacturer’s stated response
Dealers will replace the driver and front passenger seat belt buckle release buttons or the buckle assemblies as necessary, free of charge. Owner notification letters were mailed April 18, 2023. Owners may contact Honda customer service at 1-888-234-2138. Honda's numbers for this recall are NDA, QDB, BDC, MDD, LD9. TDF, FDG, ODH, YDI, ZDE.
Manufacturer campaign: NDA, QDB, BDC, MDD
Read campaign 23V158000 at NHTSAFUEL SYSTEM, GASOLINE:STORAGECampaign 21V010000
Reported concern
Braun Corporation (Braun) is recalling certain 2018-2021 Braun-modified Honda Odyssey vehicles. The fuel tank assembly installed by Braun may be susceptible to the fuel tank overfilling into the charcoal canister. If the charcoal canister fills with a sufficient amount of fuel, fuel may leak out.
Manufacturer’s stated response
Braun will notify owners, and dealers will inspect vehicles. If evidence of a fuel leak is present, a new fuel tank assembly and a new Honda charcoal canister will be installed, free of charge. The recall began February 22, 2021. Owners may contact Braun customer service at 1-800-488-0359.
Manufacturer campaign: N/A
Read campaign 21V010000 at NHTSABACK OVER PREVENTION: SENSING SYSTEM: CAMERACampaign 20V440000
Reported concern
Honda (American Honda Motor Co.) is recalling certain 2019-2021 Pilot, 2019-2020 Odyssey and 2019-2020 Passport vehicles. Incorrect central network software programming may cause several errors to occur that can delay or prevent the rearview camera image from displaying. As such, these vehicles fail to comply with the requirements of Federal Motor Vehicle Safety Standard (FMVSS) number 111, "Rearview Mirrors."
Manufacturer’s stated response
Honda will notify owners that updated software is available. Owners have the option to either follow the mailed instructions to download and update the software for free, or visit a dealer to have the software update performed, free of charge. The recall began September 23, 2020. Owners may contact Honda customer service at 1-888-234-2138. Honda's number for this recall is Y7Y.
Manufacturer campaign: Y7Y
Read campaign 20V440000 at NHTSABACK OVER PREVENTION: SENSING SYSTEM: CAMERACampaign 20V439000
Reported concern
Honda (American Honda Motor Co.) is recalling certain 2018-2020 Odyssey, 2019-2020 Passport, and 2019-2021 Pilot vehicles. Incorrect instrument panel control module software can cause the instrument panel to not display critical information, such as engine oil pressure, speedometer, and gear selector position until the next ignition cycle. Additionally, it can prevent the rearview camera image from displaying. As such, these vehicles fail to comply with the requirements of Federal Motor Vehicle Safety Standard (FMVSS) numbers 101, "Control and Displays" and 111, "Rearview Mirrors."
Manufacturer’s stated response
Honda will notify owners, and dealers will reprogram the instrument panel control module software, free of charge. The recall began September 23, 2020. Owners may contact Honda customer service at 1-888-234-2138. Honda's number for this recall is T89.
Manufacturer campaign: T89
Read campaign 20V439000 at NHTSABACK OVER PREVENTION: SENSING SYSTEM: CAMERACampaign 20V438000
Reported concern
American Honda Motor Co. (Honda) is recalling certain 2019-2020 Odyssey vehicles. Water may get into the rearview camera mounting holes and enter the camera lens and cause a distorted image, or no image at all. Additionally, if the rearview camera view mode is set to top-down view, or switched from that view to another mode in a bright environment, the image may not display. As such, these vehicles fail to comply with the requirements of Federal Motor Vehicle Safety Standard number 111, "Rearview Mirrors."
Manufacturer’s stated response
Honda will notify owners, and dealers will replace the rearview camera, free of charge. The recall began September 23, 2020. Owners may contact Honda customer service at 1-888-234-2138. Honda's number for this recall is W83.
Manufacturer campaign: W83
Read campaign 20V438000 at NHTSALATCHES/LOCKS/LINKAGES:DOORS:LATCHCampaign 20V437000
Reported concern
Honda (America Honda Motor Co.) is recalling certain 2018-2020 Odyssey vehicles. Water may enter the outer door handle cables for the sliding doors. If this occurs, the outer door handle cables may freeze in cold temperatures, preventing the front and rear sliding door latches from securely latching.
Manufacturer’s stated response
Honda will notify owners, and dealers will replace the power sliding door outer handle cables, free of charge. The recall began September 23, 2020. Owners may contact Honda customer service at 1-888-234-2138. Honda's number for this recall is A88.
Manufacturer campaign: A88
Read campaign 20V437000 at NHTSAELECTRICAL SYSTEM:WIRINGCampaign 20V066000
Reported concern
Honda (American Honda Motor Co.) is recalling certain 2018-2020 Odyssey vehicles. The wire harness for the third row seat accessory power outlet may get pinched between the unibody and rear trim panel, possibly damaging the wires and causing an electrical short.
Manufacturer’s stated response
Honda will notify owners, and dealers will inspect the third row seat accessory power outlet wire harness for damage, replacing it as necessary. If no damage is found, the dealer will apply protective tape and re-route the harness. All repairs will be performed free of charge. The recall began March 16, 2020. Owners may contact Honda customer service at 1-888-234-2138. Honda's number for this recall is T6U.
Manufacturer campaign: T6U
Read campaign 20V066000 at NHTSA03 / The manufacturer’s record
Instructions. Updates. Responses.
197 distinct communications list this model-year. Showing the latest 12. A matching model-year does not establish that every engine, trim or reported symptom is covered.
ONL6AX022025AOwner Notification Letter - Under certain circumstances, after coming to a stop and the idle stop feature engaging, your vehicle may not automatically restart.NHTSA ID 11015008
Owner Notification Letter - Under certain circumstances, after coming to a stop and the idle stop feature engaging, your vehicle may not automatically restart.
Components: ENGINE. Confirm detailed applicability in the original document.
Source record 11015008 at NHTSAATI&01302025901Dealer Message - American Honda Motor Co., Inc. (AHM) is searching for certain 2020-2022 Odysseys with a customer complaint of the power sliding door not opening or closing under its own power. To better understand the cause of…NHTSA ID 11013753
Dealer Message - American Honda Motor Co., Inc. (AHM) is searching for certain 2020-2022 Odysseys with a customer complaint of the power sliding door not opening or closing under its own power. To better understand the cause of this condition, AHM would like to collect certain parts from the vehicle prior to you attempting a repair of any kind.
Components: STRUCTURE:BODY. Confirm detailed applicability in the original document.
Source record 11013753 at NHTSAATI&01152025908Dealer Message - American Honda Motor Co., Inc. (AHM) is searching for certain 2020-2022 Odysseys with a customer complaint of the power sliding door not opening or closing under its own power. To better understand the cause of…NHTSA ID 11013125
Dealer Message - American Honda Motor Co., Inc. (AHM) is searching for certain 2020-2022 Odysseys with a customer complaint of the power sliding door not opening or closing under its own power. To better understand the cause of this condition, AHM would like to collect certain parts from the vehicle prior to you attempting a repair of any kind.
Components: STRUCTURE:BODY. Confirm detailed applicability in the original document.
Source record 11013125 at NHTSAATI&01022025905Dealer Message - American Honda Motor Co., Inc. (AHM) is searching for certain 2020-2022 Odysseys with a customer complaint of the power sliding door not opening or closing under its own power. To better understand the cause of…NHTSA ID 11013103
Dealer Message - American Honda Motor Co., Inc. (AHM) is searching for certain 2020-2022 Odysseys with a customer complaint of the power sliding door not opening or closing under its own power. To better understand the cause of this condition, AHM would like to collect certain parts from the vehicle prior to you attempting a repair of any kind.
Components: STRUCTURE:BODY. Confirm detailed applicability in the original document.
Source record 11013103 at NHTSAATI&12022024906Dealer Message - American Honda Motor Co., Inc. (AHM) is searching for certain 2020-2022 Odysseys with a customer complaint of the power sliding door not opening or closing under its own power. To better understand the cause of…NHTSA ID 11011789
Dealer Message - American Honda Motor Co., Inc. (AHM) is searching for certain 2020-2022 Odysseys with a customer complaint of the power sliding door not opening or closing under its own power. To better understand the cause of this condition, AHM would like to collect certain parts from the vehicle prior to you attempting a repair of any kind.
Components: STRUCTURE:BODY. Confirm detailed applicability in the original document.
Source record 11011789 at NHTSAATI&11052024907Dealer Message - American Honda Motor Co., Inc. (AHM) is searching for certain 2020-2022 Odysseys with a customer complaint of the power sliding door not opening or closing under its own power. To better understand the cause of…NHTSA ID 11010554
Dealer Message - American Honda Motor Co., Inc. (AHM) is searching for certain 2020-2022 Odysseys with a customer complaint of the power sliding door not opening or closing under its own power. To better understand the cause of this condition, AHM would like to collect certain parts from the vehicle prior to you attempting a repair of any kind.
Components: STRUCTURE:BODY. Confirm detailed applicability in the original document.
Source record 11010554 at NHTSAATI&10212024912Dealer Message - American Honda Motor Co., Inc. (AHM) is searching for certain 2020-2022 Odysseys with a customer complaint of the power sliding door not opening or closing under its own power. To better understand the cause of…NHTSA ID 11010121
Dealer Message - American Honda Motor Co., Inc. (AHM) is searching for certain 2020-2022 Odysseys with a customer complaint of the power sliding door not opening or closing under its own power. To better understand the cause of this condition, AHM would like to collect certain parts from the vehicle prior to you attempting a repair of any kind.
Components: STRUCTURE:BODY. Confirm detailed applicability in the original document.
Source record 11010121 at NHTSAATI&10072024907Dealer Message - American Honda Motor Co., Inc. (AHM) is searching for certain 2020-2022 Odysseys with a customer complaint of the power sliding door not opening or closing under its own power. To better understand the cause of…NHTSA ID 11009179
Dealer Message - American Honda Motor Co., Inc. (AHM) is searching for certain 2020-2022 Odysseys with a customer complaint of the power sliding door not opening or closing under its own power. To better understand the cause of this condition, AHM would like to collect certain parts from the vehicle prior to you attempting a repair of any kind.
Components: STRUCTURE:BODY. Confirm detailed applicability in the original document.
Source record 11009179 at NHTSAATI&09202024902Dealer Message - American Honda Motor Co., Inc. (AHM) is searching for certain 2020-2022 Odysseys with a customer complaint of the power sliding door not opening or closing under its own power. To better understand the cause of…NHTSA ID 11008040
Dealer Message - American Honda Motor Co., Inc. (AHM) is searching for certain 2020-2022 Odysseys with a customer complaint of the power sliding door not opening or closing under its own power. To better understand the cause of this condition, AHM would like to collect certain parts from the vehicle prior to you attempting a repair of any kind.
Components: STRUCTURE:BODY. Confirm detailed applicability in the original document.
Source record 11008040 at NHTSAATI&09122024903Dealer Message - American Honda Motor Co., Inc. (AHM) is searching for certain 2020-2022 & 2024 Odysseys with a customer complaint of the power sliding door not opening or closing under its own power. To better understand the c…NHTSA ID 11007886
Dealer Message - American Honda Motor Co., Inc. (AHM) is searching for certain 2020-2022 & 2024 Odysseys with a customer complaint of the power sliding door not opening or closing under its own power. To better understand the cause of this condition, AHM would like to collect certain parts from the vehicle prior to you attempting a repair of any kind.
Components: STRUCTURE:BODY. Confirm detailed applicability in the original document.
Source record 11007886 at NHTSAATI&08072024902Dealer Message - American Honda Motor Co., Inc. (AHM) is searching for certain 2020-2022 & 2024 Odysseys with a customer complaint of the power sliding door not opening or closing under its own power. To better understand the c…NHTSA ID 11006245
Dealer Message - American Honda Motor Co., Inc. (AHM) is searching for certain 2020-2022 & 2024 Odysseys with a customer complaint of the power sliding door not opening or closing under its own power. To better understand the cause of this condition, AHM would like to collect certain parts from the vehicle prior to you attempting a repair of any kind.
Components: STRUCTURE:BODY. Confirm detailed applicability in the original document.
Source record 11006245 at NHTSAATI&08062024906Dealer Message - American Honda Motor Co., Inc. (AHM) is searching for certain 2018-2020 Accords, 2016-2020 Civics, 2017-2020 CR-Vs, & 2018-2020 Odysseys that have been diagnosed to be in need of the low-pressure fuel pump, fue…NHTSA ID 11006249
Dealer Message - American Honda Motor Co., Inc. (AHM) is searching for certain 2018-2020 Accords, 2016-2020 Civics, 2017-2020 CR-Vs, & 2018-2020 Odysseys that have been diagnosed to be in need of the low-pressure fuel pump, fuel strainer, fuel meter or fuel tank replacement.
Components: FUEL/PROPULSION SYSTEM. Confirm detailed applicability in the original document.
Source record 11006249 at NHTSARecords below contain the NHTSA bulk summary unless a document-reviewed explainer is linked. A service bulletin is not a safety recall or a promise of a free repair. Records may be revised or superseded; verify the current document with the manufacturer.
04 / Agency investigations
Official inquiries.
An investigation is an inquiry into a potential concern. Its presence does not establish a defect, and a closed case does not certify a car’s condition.
Inadvertent Deployment of Side Air BagsPE25018
On October 28, 2025, the Office of Defects Investigations (ODI) opened PE25018 to investigate complaints of inadvertent deployment of the side curtain and/or side thorax air bags. These complaints concern model year (MY) 2018-2022 Honda Odyssey vehicles manufactured by American Honda Motor Co. (Honda). Honda issued recall 26V227 on April 9, 2026, to address concerns of inadvertent side air bag deployment. In the recall filing, the company stated that “[a]s of April 2, 2026, Honda has had 130 warranty claims, 25 reports of an injury, and no reports of death related to this issue from January 24, 2017 – April 2, 2026.” Honda states that the Supplemental Restraint System (SRS) Electronic Control Unit (ECU) contains incorrect deployment parameters for the side thorax and side curtain air bags, which may cause inadvertent deployment when the vehicle encounters strong road impacts, such as driving over potholes, speed bumps, or road debris. Honda stated that the SRS control logic for the second and third rows of seating contained an insufficient deployment threshold margin, allowing signal inputs to be misinterpreted as side impacts and causing inadvertent deployment of the side thorax and side curtain air bags. Recall 26V227 states that dealers will reprogram or replace the SRS ECU with improved air bag deployment parameters. Consumers received notice of this recall in late May 2026. In view of the recall being conducted by Honda, ODI is closing this Preliminary Evaluation (PE). The Agency reserves the right to take additional action if warranted by future circumstances. To review the ODI reports cited in the Closing Resume ODI Report Identification Number document, go to NHTSA.gov.
Recorded closure: Jun 25, 2026
Campaign reference in the source: 26V227
Find investigation PE25018Engine failurePE25008
The Office of Defects Investigation (ODI) has received 414 reports of connecting rod bearing failures in the 3.5L V6 engine used in the following vehicles: Model Years (MY) 2018-2020 Acura TLX, MY2016-2020 Acura MDX, MY2016-2020 Honda Pilot, MY2018-2020 Honda Odyssey, and MY2017-2019 Honda Ridgeline. The subject engine failures were analyzed as part of a Recall Query (RQ24013). It was determined that these engine failures are outside the scope of Honda Recall 23V-751. Further, evidence gathered in conjunction with RQ24013 does not suggest this failure is caused by the same crankshaft manufacturing defect that is addressed by Honda in Recall 23V-751. Based on analysis of data from RQ24013, NHTSA has closed that investigation. The significant number of reports of engine failure in vehicles outside the scope of RQ24013 presents a potential safety risk that warrants further investigation. ODI is opening this Preliminary Evaluation (PE) to further evaluate the scope and severity of the potential problem and to fully assess the potential safety-related issues. To review the ODI reports cited in the Opening Resume ODI Report Identification Number document, go to NHTSA.gov.
Find investigation PE25008No Restart After Auto Start/Stop EngagesEA25004
On June 3, 2022, the Office of Defects Investigation (ODI) opened Preliminary Evaluation PE22005 after the agency received VOQs and several field reports concerning the Auto Idle Stop (AIS) feature on 2016-2019MY Honda Pilot vehicles. The complaints allege that the engine fails to restart on its own from a complete stop at a traffic light or road intersection with the AIS function engaged. The subject vehicles are equipped with a 3.5L engine with a 9-speed automatic transmission. On January 6, 2023, Honda released service bulletins 23-008 and 23-009. These service bulletins address the failure to restart issue in the 2016-2019MY Honda Pilot vehicles, as well as the 2015-2020 Acura TLX, 2016-2020 Acura MDX, 2019-2022 Honda Passport, and 2020-2023 Honda Ridgeline vehicles. The repair outlined in the service bulletins is a two-stage countermeasure to remedy the issue. The first stage is a Programmed Fuel Injection (“PGM-FI”) software update. The second stage is only deployed if the software update fails to remedy the issue. The second stage, depending on the model and model year, consists of replacement of the starter assembly, starter relays, and a valve adjustment. Additionally, Honda extended the warranty coverage to 10 years with unlimited mileage for vehicles requiring the second stage component replacement. ODI continues to receive complaints of the AIS failure to restart, with many complainants alleging the campaign countermeasures had been completed.NHTSA has reviewed Honda's Information Request Letter responses involving warranty claims, lawsuits, and consumer complaints in addition to ODI's own data. This Engineering Analysis is being opened to further consider the potential safety defect, including gathering additional data regarding Honda’s service campaign efficacy. ODI is additionally expanding the scope to encompass all vehicles addressed in Honda’s service bulletins 23-008 and 23-009 as well as newer model year vehicles, which are substantially similar to the vehicles covered by the service campaign. To review the ODI reports cited in the Opening Resume ODI Report Identification Number document, go to NHTSA.gov.
Find investigation EA25004Engine failureRQ24013
On November 8, 2024, the Office of Defects Investigation (ODI) opened Recall Query RQ24013 to assess the scope of Honda recall 23V-751 after receiving complaints that alleged connecting rod bearing failures in vehicles that were not within the scope of recall 23V-751. In November 2023, Honda recalled 248,999 various Model Year (MY)2016–2020 Honda and Acura vehicles equipped with the 3.5L V6 engine. Honda recalled these vehicles due to a crankshaft manufacturing defect that caused premature connecting rod bearing wear and engine seizure. While the out-of-scope failures involved in these complaints appear to have a very similar failure mechanism as the recalled engines, a thorough analysis of all available data from Honda has not indicated that the same manufacturing defect exists in the out-of-scope engines as the engines recalled by 23V-751. Based on this analysis ODI has determined that Honda has properly defined the scope of recall 23V-751. Consequently, ODI will close this RQ investigation. NHTSA will continue to investigate these complaints of engine failure as part of a new Preliminary Evaluation Investigation (PE25008). The Agency reserves the right to take additional action if warranted by new circumstances.
Recorded closure: Aug 20, 2025
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