The vehicle dossier US · 2023
2023 Honda
CR-VProblems & recalls
515 distinct owner reports in the NHTSA snapshot. Steering appears in 325 of them. Explore what was reported—and which official actions are on file.
01 / Owner-reported evidence
What owners reported.
Categories attached to 515 distinct reports. A report can mention more than one component, so category totals can overlap.
See original component labels
These are reports made to NHTSA, not verified diagnoses. More reports can reflect more vehicles, more time on the road, or greater reporting activity.
The reporting timeline
When reports arrived.
Reports by year filed, not by the year a problem occurred. Showing the latest 5 years with reports.
9,350 miles is the median among 38 reports with usable mileage. The middle half spans 5,000–15,000 miles.
This describes the submitted reports. It does not predict when a vehicle will fail.
02 / Official safety campaigns
3 recall campaigns on file.
A campaign can cover only certain production dates or configurations. The count does not tell you whether an individual car has an open recall.
STEERINGCampaign 24V744000
Reported concern
Honda (American Honda Motor Co.) is recalling certain 2023-2025 Acura Integra, Civic Type R, CR-V Hybrid, CR-V, HR-V, 2022-2025 Civic, Civic Hatchback, 2024-2025 Acura Integra Type S, 2025 CR-V Fuel Cell EV, Civic Hybrid, and Civic Hatchback Hybrid vehicles. The steering gearbox assembly may have been manufactured incorrectly, which can cause excessive internal friction and lead to difficulty steering the vehicle.
Manufacturer’s stated response
Dealers will replace the worm gear spring and redistribute or add grease as necessary, free of charge. Owner notification letters were mailed November 18, 2024. Owners may contact Honda Customer Service at 1-888-234-2138. Honda's numbers for this recall are SJS, MJU, QJT and VJV.
Manufacturer campaign: SJS, MJU, QJT, VJV
Read campaign 24V744000 at NHTSAFUEL SYSTEM, GASOLINE:DELIVERY:FUEL PUMPCampaign 23V858000
Reported concern
Honda (American Honda Motor Co.) is recalling certain 2013-2023 Honda Accord, Civic Coupe, Civic Sedan, Civic Hatchback, Civic Type R, CR-V, HR-V, Ridgeline, Odyssey, Acura ILX, MDX, MDX Hybrid, RDX, RLX, TLX, 2019-2022 Honda Insight, Passport, 2020 Honda CR-V Hybrid, 2018-2019 Honda Clarity PHEV, Fit, and 2015-2020 Honda Accord Hybrid, Pilot, Acura NSX vehicles. The fuel pump inside the fuel tank may fail.
Manufacturer’s stated response
Dealers will replace the fuel pump module, free of charge. Owner letters were mailed September 6, 2024. Owners may contact Honda customer service at 1-888-234-2138. Honda's numbers for this recall are KGC and KGD. This recall is an expansion of NHTSA recall numbers 21V-215 and 20V-314.
Manufacturer campaign: KGC, KGD
Read campaign 23V858000 at NHTSASEATS:FRONT ASSEMBLY:RECLINERCampaign 23V092000
Reported concern
Honda (American Honda Motor Co.) is recalling certain 2023 CR-V vehicles. The front passenger seat back frame may not have been welded properly, which can cause the seat back position to fail in the event of a crash. As such, these vehicles fail to comply with the requirements of Federal Motor Vehicle Safety Standard numbers 207, "Seating Systems" and 201, "Occupant Protection in Interior Impact."
Manufacturer’s stated response
Dealers will replace the front passenger seat back frame assembly, free of charge. Owner notification letters were mailed March 27, 2023. Owners may contact Honda customer service at 1-888-234-2138. Honda's number for this recall is 6PK.
Manufacturer campaign: 6PK
Read campaign 23V092000 at NHTSA03 / The manufacturer’s record
Instructions. Updates. Responses.
80 distinct communications list this model-year. Showing the latest 12. A matching model-year does not establish that every engine, trim or reported symptom is covered.
AEBM08262026901Dealer Message - Under certain conditions, the cylinder head gasket effectiveness may be reduced which may cause vehicles to experience overheating, coolant loss, misfire, and/or DTCs P0300 through P0304 stored.NHTSA ID 11036424
Dealer Message - Under certain conditions, the cylinder head gasket effectiveness may be reduced which may cause vehicles to experience overheating, coolant loss, misfire, and/or DTCs P0300 through P0304 stored.
Components: ENGINE. Confirm detailed applicability in the original document.
Source record 11036424 at NHTSAA26-017Service Bulletin - Under certain conditions, the cylinder head gasket effectiveness may be reduced which may cause vehicles to experience overheating, coolant loss, misfire and/or DTCs P0300 thru P0304 stored.NHTSA ID 11036414
Service Bulletin - Under certain conditions, the cylinder head gasket effectiveness may be reduced which may cause vehicles to experience overheating, coolant loss, misfire and/or DTCs P0300 thru P0304 stored.
Components: ENGINE. Confirm detailed applicability in the original document.
Source record 11036414 at NHTSAA26-036Service Bulletin - When the Adaptive Cruise Control (ACC) system is activated while driving, customers may experience unexpected cancellation during vehicle operation. When this condition occurs, DTC P2583-76 (Temporary Stop of…NHTSA ID 11031288
Service Bulletin - When the Adaptive Cruise Control (ACC) system is activated while driving, customers may experience unexpected cancellation during vehicle operation. When this condition occurs, DTC P2583-76 (Temporary Stop of Integrated Driver Support System) is stored, and the driver information display may issue a warning message instructing the driver to clean the millimeter-wave radar surface.
Components: FORWARD COLLISION AVOIDANCE: ADAPTIVE CRUISE CONTROL. Confirm detailed applicability in the original document.
Source record 11031288 at NHTSAATI&03312026902Dealer Message - American Honda Motor Co., Inc. (AHM) is searching for certain 2023-2026 CR-Vs with a customer complaint of the power tailgate not opening or closing under it's own power. To better understand the cause of this …NHTSA ID 11030671
Dealer Message - American Honda Motor Co., Inc. (AHM) is searching for certain 2023-2026 CR-Vs with a customer complaint of the power tailgate not opening or closing under it's own power. To better understand the cause of this condition, AHM would like to inspect the vehicle prior to you attempting a repair of any kind.
Components: STRUCTURE:BODY. Confirm detailed applicability in the original document.
Source record 11030671 at NHTSAA23-021Service Bulletin - The LKAS warning light comes on when driving in reverse due to possible false detection logic occurred in the multipurpose camera software.NHTSA ID 11030196
Service Bulletin - The LKAS warning light comes on when driving in reverse due to possible false detection logic occurred in the multipurpose camera software.
Components: LANE DEPARTURE: ASSIST. Confirm detailed applicability in the original document.
Source record 11030196 at NHTSAA26-036"Service Bulletin - When the Adaptive Cruise Control (ACC) system is activated while driving, customers may experience unexpected cancellation during vehicle operation. When this condition occurs, DTC P2583-76 (Temporary Stop o…NHTSA ID 11030080
"Service Bulletin - When the Adaptive Cruise Control (ACC) system is activated while driving, customers may experience unexpected cancellation during vehicle operation. When this condition occurs, DTC P2583-76 (Temporary Stop of Integrated Driver Support System) is stored, and the driver information display may issue a warning message instructing the driver to clean the millimeter-wave radar surface."
Components: FORWARD COLLISION AVOIDANCE: ADAPTIVE CRUISE CONTROL. Confirm detailed applicability in the original document.
Source record 11030080 at NHTSAATI&03032026905Dealer Message - American Honda Motor Co., Inc. (AHM) is searching for certain 2023-2025 FHEV Accords & CR-Vs with a customer complaint of an oil leak or a dealer noticing an oil leak from the cylinder head cover gasket during …NHTSA ID 11030077
Dealer Message - American Honda Motor Co., Inc. (AHM) is searching for certain 2023-2025 FHEV Accords & CR-Vs with a customer complaint of an oil leak or a dealer noticing an oil leak from the cylinder head cover gasket during routine maintenance. To better understand the cause of this condition, AHM would like to collect certain parts from the vehicle prior to you attempting a repair of any kind.
Components: ENGINE. Confirm detailed applicability in the original document.
Source record 11030077 at NHTSAA23-021Service Bulletin - The LKAS warning light comes on when driving in reverse due to possible false detection logic occurred in the multipurpose camera software.NHTSA ID 11029235
Service Bulletin - The LKAS warning light comes on when driving in reverse due to possible false detection logic occurred in the multipurpose camera software.
Components: LANE DEPARTURE: ASSIST. Confirm detailed applicability in the original document.
Source record 11029235 at NHTSAATI&10232025901Dealer Message - American Honda Motor Co., Inc. (AHM) is investigating certain 2022-2026 Civics, 2023-2026 CR-Vs & HR-Vs with a customer complaint of the front wiper motors being inop. The wipers may also appear misaligned when…NHTSA ID 11024907
Dealer Message - American Honda Motor Co., Inc. (AHM) is investigating certain 2022-2026 Civics, 2023-2026 CR-Vs & HR-Vs with a customer complaint of the front wiper motors being inop. The wipers may also appear misaligned when in the normal resting position. To fully understand the cause of this condition, AHM would like to inspect the vehicle prior to your attempting a repair of any kind.
Components: VISIBILITY/WIPER. Confirm detailed applicability in the original document.
Source record 11024907 at NHTSAATI&10212025902Dealer Message - American Honda Motor Co., Inc. (AHM) is investigating certain 2022-2026 Civics, 2023-2026 CR-Vs & HR-Vs with a customer complaint of the front wiper motors being inop. The wipers may also appear misaligned when…NHTSA ID 11024881
Dealer Message - American Honda Motor Co., Inc. (AHM) is investigating certain 2022-2026 Civics, 2023-2026 CR-Vs & HR-Vs with a customer complaint of the front wiper motors being inop. The wipers may also appear misaligned when in the normal resting position. To fully understand the cause of this condition, AHM would like to inspect the vehicle prior to your attempting a repair of any kind.
Components: VISIBILITY/WIPER. Confirm detailed applicability in the original document.
Source record 11024881 at NHTSAATI&10072025901Dealer Message - American Honda Motor Co., Inc. (AHM) is investigating certain 2022-2026 Civics, 2023-2026 CR-Vs & HR-Vs with a customer complaint of the front wiper motors being inop. The wipers may also appear misaligned when…NHTSA ID 11024244
Dealer Message - American Honda Motor Co., Inc. (AHM) is investigating certain 2022-2026 Civics, 2023-2026 CR-Vs & HR-Vs with a customer complaint of the front wiper motors being inop. The wipers may also appear misaligned when in the normal resting position. To fully understand the cause of this condition, AHM would like to inspect the vehicle prior to your attempting a repair of any kind.
Components: VISIBILITY/WIPER. Confirm detailed applicability in the original document.
Source record 11024244 at NHTSAATI&10012025906Dealer Message - American Honda Motor Co., Inc. (AHM) is searching for certain 2023-2024 FHEV Accords & CR-Vs with a customer complaint of an oil leak or a dealer noticing an oil leak from the head cover gasket during routine m…NHTSA ID 11024249
Dealer Message - American Honda Motor Co., Inc. (AHM) is searching for certain 2023-2024 FHEV Accords & CR-Vs with a customer complaint of an oil leak or a dealer noticing an oil leak from the head cover gasket during routine maintenance. To better understand the cause of this condition, AHM would like to inspect the vehicle prior to you attempting a repair of any kind.
Components: ENGINE. Confirm detailed applicability in the original document.
Source record 11024249 at NHTSARecords below contain the NHTSA bulk summary unless a document-reviewed explainer is linked. A service bulletin is not a safety recall or a promise of a free repair. Records may be revised or superseded; verify the current document with the manufacturer.
04 / Agency investigations
Official inquiries.
An investigation is an inquiry into a potential concern. Its presence does not establish a defect, and a closed case does not certify a car’s condition.
Momentary Increased Steering EffortEA23003
On November 29, 2023, the Office of Defects Investigation (ODI) opened this Engineering Analysis (EA23003) to assess allegations of momentary increase in steering effort in model years (MY) 2022-2023 Honda Civic, 2023MY Honda CR-V, and 2023MY Acura Integra vehicles (subject vehicles). The complaints received by ODI alleged that the subject vehicles experienced a momentary increase in required steering effort (described as “sticky steering”) occurring mostly at highway speeds after driving for an extended amount of time; these complaints could not be duplicated during dealer service technicians’ quick test drives. The complaints had been received over the previous two years with most occurring with low vehicle mileage. The steering gear of these vehicles is aided by an electrical power assist unit. This power assist unit inputs force on the steering rack via a worm gear and worm wheel assembly. During PE23005, Honda stated this condition of momentary increase in steering effort occurs due to two factors within this power assist unit. First, during manufacturing, the steering worm wheel goes through annealing and component conditioning processes. These processes cause internal stress and strain within the steering worm wheel. This strain is slowly released over the first few months of the vehicle life. Over time, the released strain causes deformation of the teeth on the worm wheel, causing the worm gear to catch on the worm wheel. This catching results in the driver’s momentary increased steering effort. Second, the manufacturing process did not guarantee consistent grease application and, therefore, some subject vehicles received insufficient grease which contributed to the momentary increase in steering effort. During EA23003, ODI further analyzed the potential safety related consequences of the momentary increase in steering effort. NHTSA’s Vehicle Research and Test Center (VRTC) duplicated the allegations of increased steering effort. In addition, VRTC discovered the steering worm wheel and worm gear tended to push grease out of the meshing area, resulting in large amounts of grease resting on top of the worm wheel. Information Request responses collected and reviewed by ODI showed Honda had also discovered this additional root cause during NHTSA’s EA. In addition, Honda discovered the preload of the worm wheel gear spring was set too high, increasing the gear slide load and resulting in higher friction and increased torque fluctuation when steering. The number of consumer complaints made to ODI continued to increase with the expansion of scope from the PE to the EA. Additionally, during EA23003, ODI received ten complaints alleging a crash, in addition to the 13 complaints ODI had received as of the time it opened EA23003. In total, 23 crashes have been reported to ODI due to this alleged defect. On October 3, 2024, Honda filed NHTSA Recall No. 24V-744 to address this defect. The recall will provide consumers with a new steering worm wheel gear spring with a decreased load. Additionally, dealerships will add additional grease and relocate any grease sitting on top of the worm wheel back into the meshing area. The scope of this recall includes all Honda vehicles that were manufactured with this specific improperly produced steering worm wheel and spring. In view of the recall action being taken by Honda, ODI is closing EA23003. NHTSA reserves the right to take additional action if warranted by future circumstances. To review the ODI reports cited in the Closing Resume ODI Report Identification Number document, go to NHTSA.gov.
Recorded closure: Jan 28, 2025
Campaign reference in the source: 24V744
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