The vehicle dossier US · 2015
2015 Honda
CR-VProblems & recalls
670 distinct owner reports in the NHTSA snapshot. Engine appears in 254 of them. Explore what was reported—and which official actions are on file.
01 / Owner-reported evidence
What owners reported.
Categories attached to 670 distinct reports. A report can mention more than one component, so category totals can overlap.
See original component labels
These are reports made to NHTSA, not verified diagnoses. More reports can reflect more vehicles, more time on the road, or greater reporting activity.
The reporting timeline
When reports arrived.
Reports by year filed, not by the year a problem occurred. Showing the latest 13 years with reports.
4,600 miles is the median among 491 reports with usable mileage. The middle half spans 300–28,000 miles.
This describes the submitted reports. It does not predict when a vehicle will fail.
02 / Official safety campaigns
3 recall campaigns on file.
A campaign can cover only certain production dates or configurations. The count does not tell you whether an individual car has an open recall.
FUEL SYSTEM, GASOLINE:DELIVERY:FUEL PUMPCampaign 23V858000
Reported concern
Honda (American Honda Motor Co.) is recalling certain 2013-2023 Honda Accord, Civic Coupe, Civic Sedan, Civic Hatchback, Civic Type R, CR-V, HR-V, Ridgeline, Odyssey, Acura ILX, MDX, MDX Hybrid, RDX, RLX, TLX, 2019-2022 Honda Insight, Passport, 2020 Honda CR-V Hybrid, 2018-2019 Honda Clarity PHEV, Fit, and 2015-2020 Honda Accord Hybrid, Pilot, Acura NSX vehicles. The fuel pump inside the fuel tank may fail.
Manufacturer’s stated response
Dealers will replace the fuel pump module, free of charge. Owner letters were mailed September 6, 2024. Owners may contact Honda customer service at 1-888-234-2138. Honda's numbers for this recall are KGC and KGD. This recall is an expansion of NHTSA recall numbers 21V-215 and 20V-314.
Manufacturer campaign: KGC, KGD
Read campaign 23V858000 at NHTSAENGINECampaign 17V305000
Reported concern
Honda (American Honda Motor Co.) is recalling certain 2015-2016 Honda CR-V vehicles that recently received a replacement engine. The replacement engine may have been built with the wrong pistons, potentially affecting the engine's performance.
Manufacturer’s stated response
Honda will notify owners, and dealers will inspect the engines and replace the incorrect components, as necessary, free of charge. The recall began June 20, 2017. Owners may contact Honda customer service at 1-888-234-2138. Honda's number for this recall is KF6.
Manufacturer campaign: KF6
Read campaign 17V305000 at NHTSAENGINE AND ENGINE COOLING:ENGINECampaign 15V121000
Reported concern
American Honda Motor Co. (Honda) is recalling certain model year 2014 Accord L4 vehicles manufactured July 29, 2014, to July 31, 2014, 2015 Accord L4 vehicles manufactured August 14, 2014, to January 30, 2015, and 2015 CR-V vehicles manufactured September 9, 2014, to February 6, 2015. The affected vehicles may have been assembled with improperly torqued connecting rod bolts, which can cause the engine to lose power or leak oil.
Manufacturer’s stated response
Honda will notify owners, and dealers will replace the engine short block, free of charge. The recall began on March 27, 2015. Owners may contact Honda customer service at 1-888-234-2138. Honda's number for this recall is JP2 (for Accord models) and JP3 (for CR-V models).
Manufacturer campaign: JP2-Accord, JP3-CR-V
Read campaign 15V121000 at NHTSA03 / The manufacturer’s record
Instructions. Updates. Responses.
133 distinct communications list this model-year. Showing the latest 12. A matching model-year does not establish that every engine, trim or reported symptom is covered.
A18-072Service Bulletin - When cold-starting the engine and shifting to Reverse, the engine stalls in the first 10 to 14 seconds. There is too much oil clearance between the input and stator shafts, which allows ATF to drain out of th…NHTSA ID 10166783
Service Bulletin - When cold-starting the engine and shifting to Reverse, the engine stalls in the first 10 to 14 seconds. There is too much oil clearance between the input and stator shafts, which allows ATF to drain out of the torque converter during extend off periods. During a cold start, when the torque converter is refilled, air gets trapped in the torque converter. This applies the lock up clutch, which stalls the engine.
Components: ENGINE AND ENGINE COOLING · POWER TRAIN. Confirm detailed applicability in the original document.
Source record 10166783 at NHTSAAAHM09242019Dealer Message - On December 2, 2015, Honda issued Service Bulletin 15-046 "Vibration While Driving and/or Stopped in Gear." This Service Bulletin and the product enhancements provided therein were intended to address complaint…NHTSA ID 10165577
Dealer Message - On December 2, 2015, Honda issued Service Bulletin 15-046 "Vibration While Driving and/or Stopped in Gear." This Service Bulletin and the product enhancements provided therein were intended to address complaints by some 2015 CR-V customers that they were experiencing unpleasant vibration.
Components: ENGINE AND ENGINE COOLING · POWER TRAIN. Confirm detailed applicability in the original document.
Source record 10165577 at NHTSAAAHM06262019Dealer Message - On December 2, 2015, Honda issued Service Bulletin 15-046 "Vibration While Driving and/or Stopped in Gear." This Service Bulletin and the product enhancements provided therein were intended to address complaint…NHTSA ID 10162074
Dealer Message - On December 2, 2015, Honda issued Service Bulletin 15-046 "Vibration While Driving and/or Stopped in Gear." This Service Bulletin and the product enhancements provided therein were intended to address complaints by some 2015 CR-V customers that they were experiencing unpleasant vibration.
Components: POWER TRAIN · SUSPENSION. Confirm detailed applicability in the original document.
Source record 10162074 at NHTSAA19050BServiceNews Article - When removing and installing a cable reel, you need to keep both the cable reel and the steering angle sensor in position. If you don't , the VSA indicator may come on along with one or more VSA DTCs. And …NHTSA ID 10160545
ServiceNews Article - When removing and installing a cable reel, you need to keep both the cable reel and the steering angle sensor in position. If you don't , the VSA indicator may come on along with one or more VSA DTCs. And when you run the Neutral Memorization Procedure in the i-HDS, it won't complete.
Components: STEERING. Confirm detailed applicability in the original document.
Source record 10160545 at NHTSAAHL03202019Dealer Message - On December 2, 2015, Honda issued Service Bulletin 15-046 "Vibration While Driving and/or Stopped in Gear." This Service Bulletin and the product enhancements provided therein were intended to address complaint…NHTSA ID 10155372
Dealer Message - On December 2, 2015, Honda issued Service Bulletin 15-046 "Vibration While Driving and/or Stopped in Gear." This Service Bulletin and the product enhancements provided therein were intended to address complaints by some 2015 CR-V customers that they were experiencing unpleasant vibration.
Components: POWER TRAIN · STEERING · STRUCTURE · SUSPENSION. Confirm detailed applicability in the original document.
Source record 10155372 at NHTSAA19-019Service Bulletin - There is a knocking or clicking from the engine during cold startup. The check valve in the cam chain tensioner is worn, allowing oil pressure to leak internally and the cam chain to lose tension after engine…NHTSA ID 10153879
Service Bulletin - There is a knocking or clicking from the engine during cold startup. The check valve in the cam chain tensioner is worn, allowing oil pressure to leak internally and the cam chain to lose tension after engine is turned off.
Components: ENGINE. Confirm detailed applicability in the original document.
Source record 10153879 at NHTSAAHL12192018901"Dealer message - On December 2, 2015, Honda issued Service Bulletin 15-046 "Vibration While Driving and/or Stopped in Gear." This Service Bulletin and the product enhancements provided therein were intended to address complain…NHTSA ID 10152438
"Dealer message - On December 2, 2015, Honda issued Service Bulletin 15-046 "Vibration While Driving and/or Stopped in Gear." This Service Bulletin and the product enhancements provided therein were intended to address complaints by some 2015 CR-V customers that they were experiencing unpleasant vibration. In December 2015, several class action lawsuits were filed relating to the vibration issue. Among other things, the plaintiffs alleged that when they complained about unpleasant vibration, some dealers indicated that the vibration did not exist, was an unknown issue or could not be addressed. These allegations were disputed throughout the litigation."
Components: ENGINE AND ENGINE COOLING · POWER TRAIN · STEERING · STRUCTURE · SUSPENSION. Confirm detailed applicability in the original document.
Source record 10152438 at NHTSAA18-123Servicenews Article - Any customers complaining about these issues when their iPhone running iOS 12 is connected to the vehicle? ? When using an HDMI output, they can't view or listen to videos, music, etc. ? The launcher scree…NHTSA ID 10149648
Servicenews Article - Any customers complaining about these issues when their iPhone running iOS 12 is connected to the vehicle? ? When using an HDMI output, they can't view or listen to videos, music, etc. ? The launcher screen for HondaLink flickers or goes blank. We've determined those issues are due to iOS 12 (and not the vehicle) and have reported this to Apple. Once they come up with a fix, we'll let you know.
Components: EQUIPMENT. Confirm detailed applicability in the original document.
Source record 10149648 at NHTSAA18030DServicenews Article - If the Low Tire Pressure/TPMS indicator is on after a recent tire replacement, the issue could be a mismatched tire. One of the original equipment tires is the Continental CrossContact? LX, size 225/65R17 …NHTSA ID 10145413
Servicenews Article - If the Low Tire Pressure/TPMS indicator is on after a recent tire replacement, the issue could be a mismatched tire. One of the original equipment tires is the Continental CrossContact? LX, size 225/65R17 (P/N 42751-CTL-010, DOT ID CN5L). Made in France, it has a 1-ply sidewall construction. These tires have been discontinued, but there's a limited supply still available until they run out.
Components: TIRES:PRESSURE MONITORING AND REGULATING SYSTEMS. Confirm detailed applicability in the original document.
Source record 10145413 at NHTSAA18090FServicenews article - Are any customers complaining about any of the following issues between their iPhone running iOS 12 when it's connected to their vehicle? ? You can't view or listen to videos, music, etc., when using a HDM…NHTSA ID 10145415
Servicenews article - Are any customers complaining about any of the following issues between their iPhone running iOS 12 when it's connected to their vehicle? ? You can't view or listen to videos, music, etc., when using a HDMI output. ? The launcher screen for HondaLink flickers or goes blank.
Components: ELECTRICAL SYSTEM. Confirm detailed applicability in the original document.
Source record 10145415 at NHTSAAHL09212018901Dealer message - On December 2, 2015, Honda issued Service Bulletin 15-046 "Vibration While Driving and/or Stopped in Gear." This Service Bulletin and the product enhancements provided therein were intended to address complaint…NHTSA ID 10145391
Dealer message - On December 2, 2015, Honda issued Service Bulletin 15-046 "Vibration While Driving and/or Stopped in Gear." This Service Bulletin and the product enhancements provided therein were intended to address complaints by some 2015 CR-V customers that they were experiencing unpleasant vibration. In December 2015, several class action lawsuits were filed relating to the vibration issue. Among other things, the plaintiffs alleged that when they complained about unpleasant vibration, some dealers indicated that the vibration did not exist, was an unknown issue or could not be addressed. These allegations were disputed throughout the litigation.
Components: SUSPENSION. Confirm detailed applicability in the original document.
Source record 10145391 at NHTSAA15-046Service bulletin - Some customers have reported feeling one or more different vibrations felt primarily through the driver?s seat. The identified vibrations may occur under these conditions: ? Driving Mode 1: While stopped with…NHTSA ID 10145028
Service bulletin - Some customers have reported feeling one or more different vibrations felt primarily through the driver?s seat. The identified vibrations may occur under these conditions: ? Driving Mode 1: While stopped with vehicle in gear. ? Driving Mode 2: While between 1,000?1,200 rpm at takeoff.
Components: ENGINE · POWER TRAIN:AUTOMATIC TRANSMISSION · SEATS. Confirm detailed applicability in the original document.
Source record 10145028 at NHTSARecords below contain the NHTSA bulk summary unless a document-reviewed explainer is linked. A service bulletin is not a safety recall or a promise of a free repair. Records may be revised or superseded; verify the current document with the manufacturer.
04 / Agency investigations
Official inquiries.
An investigation is an inquiry into a potential concern. Its presence does not establish a defect, and a closed case does not certify a car’s condition.
Desiccated Air Bag Inflator RuptureEA21002
From 2000 through 2017, Takata produced millions of air bag inflators using two types of phase-stabilized ammonium nitrate ("PSAN") propellant -- propellant 2004 and propellant 2004L. After prolonged exposure to high temperature cycles and humidity, inflators using propellant 2004 can degrade, causing the propellant to burn too quickly when ignited. The rapid burning can cause the inflator to rupture during deployment, potentially causing serious or even fatal injury to vehicle occupants. See 2016 Blomquist Report at www.nhtsa.gov/sites/nhtsa.gov/files/documents/expert_report-hrblomquist.pdf.Consequently, all frontal inflators using propellant 2004 that do not contain a "desiccant" (a substance that traps and holds moisture) in US vehicles are under recall. These "non-desiccated" inflators either have been or are required to be replaced.In some cases, the remedy part for these recalled inflators was, or will be, an inflator using either propellant 2004 or 2004L that does contain a desiccant. None of these "desiccated" remedy parts (which were installed in older model year vehicles) are currently under recall for a degradation concern. Certain subsets of desiccated PSAN inflators using propellant 2004 for use as original equipment, however, have been recalled for a degradation concern. All Takata inflators produced with propellant 2004L contain desiccant, and none of these desiccated inflators using propellant 2004L are under recall for a degradation concern. There have been no reported field ruptures in any non-recalled desiccated PSAN inflators.It is understood that desiccants fully saturate at some threshold, at which point any additional moisture will not be captured. This means the degradation process observed in non-desiccated inflators using propellant 2004 may also occur in non-recalled desiccated inflators using propellant 2004, assuming additional moisture enters the inflator and high temperature cycling occurs. Based on available information, desiccant saturation can occur within the first five years in the worst environments, and the time required for full saturation is affected by multiple factors. While no present safety risk has been identified, further work is needed to evaluate the future risk of non-recalled desiccated inflators using propellant 2004.Three entities -- Takata (now known as TK Global), the Independent Testing Coalition, and Exponent -- have been studying the long-term behavior of Takata desiccated PSAN inflators using propellant 2004L (as well as 2004) in the presence of moisture and temperature cycling. The research efforts, which include development of predictive modeling techniques and field sample analysis, are ongoing. To date, none of the researchers have identified field evidence showing that propellant 2004L is undergoing a degradation process that leads to aggressive deployment and potential rupture. However, the time in service of such inflators remains short compared to that of the inflators using propellant 2004. Further study is needed to assess the long-term safety of desiccated inflators using propellant 2004L.The Office of Defects Investigation is opening this investigation to examine whether a safety defect related to propellant degradation exists in non-recalled desiccated PSAN frontal inflators manufactured by Takata. This investigation will require extensive information on Takata production processes and surveys of inflators in the field. Lists of recall actions that may have used desiccated PSAN inflators as remedy parts, as well as the makes and models originally manufactured with them, is available with the downloadable version of this document (see nhtsa.gov/recalls?nhtsaId=EA21002 -- note this information is subject to change/revision as the investigation proceeds). This investigation does not supersede EA15-001, which remains open.
Find investigation EA21002Electrical overstressEA19001
The Office of Defects Investigation (ODI) opened this investigation to determine if the failure of airbags to deploy during severe crashes, in certain vehicles, was the result of a safety related defect. During the investigation a complex failure was studied that can result in non-deployment of subject vehicle air bags and other restraint system devices in severe crash events. The subject vehicles may be equipped with an airbag control unit (ACU) for the supplemental restraint system (SRS) Electronic Control Unit (ECU) manufactured by ZF-TRW. The ECU receives signals from crash sensors mounted in the vehicle and deploys the vehicle air bags and seat belt pretensioners in accordance with manufacturer design specifications. The ECU in the subject vehicles contains a model DS84 application-specific integrated circuit (ASIC) which controls the communication of the crash sensor signal, firing commands (i.e., when to deploy the airbag(s) and/or pretensioners), and fault information (e.g., diagnostic trouble codes). In September 2016, FCA announced recall 16V-668 for certain model year (MY) 2010 to 2014 Chrysler, Dodge and Jeep products manufactured with the subject ZF-TRW ACU. In this recall, FCA discussed an EOS condition that resulted in a failure of the subject DS84 ASIC, which caused air bag non-deployment. FCA noted that the defect condition had only been observed in vehicles equipped with sensor harnessing routed across the front of the vehicle. Other FCA vehicles that also used the subject ACU, but were not equipped with cross-car harnessing, had not experienced EOS failures, despite similar time in service. During the course of this investigation, ODI sent two separate Information Request (IR) letters to six vehicle manufactures (including FCA, Hyundai, Honda, Kia, Mitsubishi, and Toyota) and one IR letter to ZF-TRW. These IR letters resulted in ODI receiving comprehensive data from these manufacturers and suppliers. Studies of this data found that the DS84 ASIC does not have sufficient protection against negative electrical transients or electrical overstress (“EOS”) that can be generated in certain severe crashes. An electrical transient occurs when the electrical power supplied to a circuit changes momentarily over a short duration of time. In these severe crash cases, the crash sensors and other powered wiring can be damaged and short circuited so as to create a negative electrical transient of sufficient intensity and duration (that are outside the vehicle manufacturer's specification) to damage the ASIC before the restraint device deployment signal is received by the SRS ECU. This damaged signal can lead to incomplete or nondeployment of the air bags and/or pretensioners. Airbag non-deployment and/or lack of pretensioner operation can increase the risk or severity of injury in a crash.A total of 8 fatalities and 14 injuries were associated with known EOS events. The common element in all investigated manufacturers vehicles is the SRS ECU containing a DS84 ASIC manufactured by ZF-TRW. The risk associated with the ASIC is equally shared among all OEMS involved in the investigation. The actual real-world risk can be mitigated by other factors which were assessed by ODI during this investigation. The first mitigating factor involves protections built into the ACU design which protect the DS84 ASIC from damage. There are multiple strategies and levels of protection employed by different OEMs that provide effective EOS mitigation. The two most common strategies at the ACU level are circuit protection diodes on the remote senor signal lines, and current limiting resistors that protect critical components. The second mitigating factor is found at the vehicle level and involves the location and routing of the wires leading from the crash sensors to the SRS ECU. If the wires are well protected in a crash and are not routed with other power wires carrying large currents, the risk for an EOS event is significantly reduced or eliminated. These design specific factors combine to produce a spectrum of risk for the vehicles equipped with ACUs using the DS84 ASIC. Given the many of years of field exposure, it is possible to divide the subject population into two groups; vehicles which have experienced EOS events, and vehicles which have not experienced EOS field events. Four of the six OEMs involved in this investigation have experienced EOS field events on at least one of their models equipped with a DS84 ASIC. All vehicle models (including the Toyota models identified in the Failure Report Summary of the opening resume for this investigation) with field events have been recalled. In an abundance of caution, ODI kept this investigation open five years to monitor field performance and did not identify any field events on vehicles not included in existing safety recalls. Given the spectrum of risk identified in this investigation and that all vehicles with a demonstrated unreasonable risk have been recalled, ODI is closing this investigation. ODI is closing this investigation with the following manufacturer safety recalls: 16V-668, 18E-043, 18V-137, 18V-363, and 20V-024. With the recall actions taken by the subject vehicle and equipment manufacturers, this investigation is closed. The closing of this investigation does not constitute a finding by NHTSA that a safety-related defect does not exists on other model or model year vehicles outside of the recall scopes. The agency reserves the right to take further action if warranted by the circumstances.
Recorded closure: Sep 19, 2024
Campaign reference in the source: 20V024
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