The vehicle dossier US · 2002
2002 Honda
CR-VProblems & recalls
515 distinct owner reports in the NHTSA snapshot. Other components appears in 209 of them. Explore what was reported—and which official actions are on file.
01 / Owner-reported evidence
What owners reported.
Categories attached to 515 distinct reports. A report can mention more than one component, so category totals can overlap.
See original component labels
These are reports made to NHTSA, not verified diagnoses. More reports can reflect more vehicles, more time on the road, or greater reporting activity.
The reporting timeline
When reports arrived.
Reports by year filed, not by the year a problem occurred. Showing the latest 15 years with reports.
90,500 miles is the median among 328 reports with usable mileage. The middle half spans 47,000–140,000 miles.
This describes the submitted reports. It does not predict when a vehicle will fail.
02 / Official safety campaigns
16 recall campaigns on file.
A campaign can cover only certain production dates or configurations. The count does not tell you whether an individual car has an open recall.
VISIBILITY:POWER WINDOW DEVICES AND CONTROLSCampaign 20V768000
Reported concern
Honda (American Honda Motor Co.) is recalling certain 2002-2006 CR-V vehicles. Moisture may enter the driver side power window master switch, causing the switch to fail or melt.
Manufacturer’s stated response
Honda will notify owners, and dealers will replace the power window master switch and inspect the wiring harness for damage, replacing it if necessary, free of charge. The recall began January 29, 2021. Owners may contact Honda customer service at 1-888-234-2138. Honda's number for this recall is P9D.
Manufacturer campaign: P9D
Read campaign 20V768000 at NHTSAAIR BAGS:FRONTAL:PASSENGER SIDE:INFLATOR MODULECampaign 19V501000
Reported concern
Honda (American Honda Motor Co.) is recalling certain 2003-2006 Acura MDX, 2005-2012 RL, 2003-2007 Honda Accord, 2001-2005 Civic, 2003-2005 Civic Hybrid, 2001-2005 Civic GX NGV, 2002-2006 CR-V, 2003-2011 Element, 2007-2008 Fit, 2002-2004 Odyssey, 2003-2008 Pilot, and 2006-2014 Ridgeline vehicles. The vehicles are equipped with passenger frontal air bag inflators assembled as a recall remedy part or replacement service part, that may explode due to propellant degradation occurring after long-term exposure to high absolute humidity, temperature and temperature cycling.
Manufacturer’s stated response
Honda will notify owners, and dealers will replace the passenger frontal airbag inflator, free of charge. The recall began August 12, 2019. Owners may contact Honda customer service at 1-888-234-2138. Honda's numbers for this recall are E5D and X5C.
Manufacturer campaign: E5D, X5C
Read campaign 19V501000 at NHTSAAIR BAGS:FRONTAL:DRIVER SIDE:INFLATOR MODULECampaign 19V499000
Reported concern
Honda (American Honda Motor Co.) is recalling certain 2003 Acura 3.2CL, 2002-2003 3.2TL, 2003-2006 MDX, 2001-2007 Honda Accord, 2001-2005 Civic, 2003-2005 Civic Hybrid, 2001-2005 Civic GX NGV, 2002-2006 CR-V, 2003-2011 Element, 2002-2004 Odyssey, 2003-2008 Pilot and 2006 Ridgeline vehicles. These vehicles are equipped with driver frontal air bag inflators assembled as a recall remedy part or replacement service part, that may explode due to propellant degradation occurring after long-term exposure to high absolute humidity, temperature and temperature cycling.
Manufacturer’s stated response
Honda will notify owners, and dealers will replace the driver frontal air bag inflator, free of charge. The recall began August 12, 2019. Owners may contact Honda customer service at 1-888-234-2138. Honda's numbers for this recall are Q5A and Y58.
Manufacturer campaign: Q5A, Y58
Read campaign 19V499000 at NHTSAAIR BAGS:FRONTAL:DRIVER SIDE:INFLATOR MODULECampaign 19V182000
Reported concern
Honda (American Honda Motor Co.) is recalling specific 2003 Acura 3.2CL, 2013-2016 ILX, 2013-2014 ILX Hybrid, 2003-2006 MDX, 2007-2016 RDX, 2002-2003 3.2TL, 2004-2006, and 2009-2014 TL, 2010-2013 ZDX and 2001-2007 and 2009 Honda Accord, 2001-2005 Civic, 2003-2005 Civic Hybrid, 2001-2005 Civic GX NGV, 2002-2007 and 2010-2011 CR-V, 2003-2011 Element, 2007 Fit, 2002-2004 Odyssey, 2003-2008 Pilot, and 2006-2014 Ridgeline vehicles. The affected vehicles received a replacement driver air bag inflator as part of a previous Takata inflator recall remedy or a replacement driver air bag module containing the same inflator type as a service part. Due to a manufacturing error, in the event of a crash necessitating deployment of the driver frontal air bag, these inflators may explode.
Manufacturer’s stated response
Honda will notify owners, and dealers will replace the driver's air bag inflator with an alternate inflator, free of charge. The recall began April 10, 2019. Honda owners may contact customer service at 1-888-234-2138. Honda's number for this recall is O41. Acura owners may contact customer service at 1-888-234-2138. Acura's number for this recall is U40.
Manufacturer campaign: U40,M45,O41,G44
Read campaign 19V182000 at NHTSAAIR BAGS:FRONTAL:PASSENGER SIDE:INFLATOR MODULECampaign 18V268000
Reported concern
Honda (American Honda Motor Co.) is recalling certain 2003-2012 Honda Accord and Pilot, 2010 Accord Crosstour, 2001-2011 Civic, 2002-2011 CR-V, 2003-2004, 2006-2008 and 2011 Element, 2007 and 2009-2013 Fit, 2010-2012 Insight, 2002-2004 Odyssey, and 2012 Ridgeline vehicles. The front passenger air bag may have been installed incorrectly during replacement.
Manufacturer’s stated response
Honda will notify owners, and dealers will inspect and, if necessary, replace the passenger frontal air bag module assembly, free of charge. The recall began June 22, 2018. Owners may contact Honda customer service at 1-888-234-2138. Honda's numbers for this recall are K1P, and M1O.
Manufacturer campaign: C1X, N2L, U2M
Read campaign 18V268000 at NHTSAAIR BAGS:FRONTAL:PASSENGER SIDE:INFLATOR MODULECampaign 15V370000
Reported concern
Honda (American Honda Motor Co.) is recalling certain model year 2001-2005 Honda Civic vehicles manufactured March 21, 2000, to January 20, 2005, 2001-2004 Honda Civic GX vehicles manufactured June 14, 2000, to August 19, 2004, 2003-2005 Honda Civic Hybrid vehicles manufactured February 24, 2002, to January 18, 2005, 2003-2007 Honda Accord vehicles manufactured February 21, 2002, to August 28, 2007, 2002-2004 Honda CR-V vehicles, 2002-2003 Honda Odyssey vehicles manufactured June 19, 2001, to July 12, 2003, 2003 Acura MDX vehicles manufactured September 19, 2002, to June 19, 2003, 2003 Honda Element vehicles manufactured June 25, 2002, to July 31, 2003, and 2003 Honda Pilot vehicles manufactured November 26, 2001, to August 21, 2003. The affected vehicles have a passenger side frontal air bag that may be susceptible to moisture intrusion which, over time, could cause the inflator to rupture upon its deployment.
Manufacturer’s stated response
Honda will notify owners, and dealers will replace the passenger air bag inflator, free of charge. The recall began on July 1, 2015. Owners may contact Honda customer service at 1-888-234-2138. Honda's numbers for this recall are JU4, JU5, JU6, and JU7. Note: Vehicles that have already received a replacement passenger air bag inflator as part of the recall remedy for an earlier campaign such as 14V353 or 14V700 (Honda recall numbers S95, JH6, JH7, JH8, JH9, JJ0, JJ1, JJ2, JJ6, JM5 and JM6) are not included in this recall. However, this recall does supersede 13V132 and 14V349. Note: On December 18, 2015 Honda informed NHTSA of an expansion of this recall to include certain model year 2004 Honda CR-V vehicles in addition to additional model year 2003 CR-V vehicles.
Manufacturer campaign: JU4, JU5, JU6, JU7
Read campaign 15V370000 at NHTSAAIR BAGS:FRONTAL:DRIVER SIDE:INFLATOR MODULECampaign 15V320000
Reported concern
Honda (American Honda Motor Co.) is recalling certain model year 2001-2007 Accord, 2001-2005 Civic, 2001-2004 Honda Civic GX, 2003-2005 Honda Civic Hybrid, 2002-2006 CR-V, 2003-2011 Element, 2002-2004 Odyssey, 2003-2008 Pilot, 2006 Ridgeline, 2003 Acura 3.2CL, 2003-2006 Acura MDX, and 2002-2003 Acura 3.2TL vehicles. The affected vehicles are equipped with a dual-stage driver frontal air bag that may be susceptible to moisture intrusion and other factors, including manufacturing variability that, over time, could cause the inflator to rupture.
Manufacturer’s stated response
Honda will notify owners, and dealers will replace the driver frontal air bag inflator, free of charge. The recall began on July 1, 2015. Owners may contact Honda customer service at 1-888-234-2138. Owners may contact Acura customer service at 1-800-382-2238, select option 4. Note: Vehicles that have had their driver frontal air bag replaced previously as part of a recall remedy prior to September 12, 2014 need to have their air bag replaced under this recall as well. Vehicles that, on or after September 12, 2014, received a remedy for a prior driver frontal air bag inflator recall already received an inflator of a different design, and therefore are not included in this recall and do not require additional servicing. Note: This recall fully supersedes recalls 08V-593, 09V-259, 10V-041, 11V-260, 14V-351 and 15V-153. Honda's numbers for this recall are JQ9, JR0, JR1, JR2, JR3, JR4, JR5, JR6, JR7, and JR8.
Manufacturer campaign: JQ9 & JR0-JR8
Read campaign 15V320000 at NHTSAAIR BAGSCampaign 14V700000
Reported concern
American Honda Motor Co. (Honda) is recalling certain model year 2001-2005 Honda Civic, 2003-2004 Civic CNG and Element, 2002-2005 CR-V, 2002-2004 Odyssey, 2003-2005 Accord, Pilot, Civic Hybrid, and Acura MDX, 2005 Acura RL and 2006 Honda Ridgeline vehicles originally sold, or ever registered, in geographic locations associated with high absolute humidity. Specifically, vehicles sold, or ever registered, in Alabama, Florida, Georgia, Hawaii, Louisiana, Mississippi, South Carolina, Texas, Puerto Rico, U.S. Virgin Islands, Saipan, Guam, and American Samoa are addressed by this recall. Upon deployment of the passenger side frontal air bag, excessive internal pressure may cause the inflator to rupture.
Manufacturer’s stated response
Honda will notify owners, and dealers will replace the passenger side air bag inflator, free of charge. The recall began January 26, 2015. Owners may contact Honda customer service at 1-800-999-1009.
Read campaign 14V700000 at NHTSAVISIBILITY:POWER WINDOW DEVICES AND CONTROLSCampaign 12V486000
Reported concern
Honda is recalling certain model year 2002-2006 CR-V passenger vehicles, manufactured from February 19, 2002, through July 28, 2006. The driver-side power window switch may fail or melt.
Manufacturer’s stated response
Honda will notify owners, and dealers will inspect and repair the switches, as necessary, free of charge. The safety recall began on November 2, 2012. Owners may contact Honda at 1-800-999-1009.
Manufacturer campaign: S61
Read campaign 12V486000 at NHTSAEXTERIOR LIGHTING:HEADLIGHTS:SWITCHCampaign 12V136000
Reported concern
HONDA IS RECALLING CERTAIN MODEL YEAR 2002 THROUGH 2004 CR-V; MODEL YEAR 2003 THROUGH 2005 PILOT; AND MODEL YEAR 2002 AND 2003 CIVIC VEHICLES. IN MARCH 2012, HONDA FILED A DEFECT REPORT TO RECALL CERTAIN MODEL YEAR 2002 THROUGH 2004 CR-V AND CERTAIN MODEL YEAR 2003 PILOT VEHICLES. IN AUGUST 2012, HONDA INFORMED THE AGENCY THAT IT WAS INCLUDING AN ADDITIONAL 820,789 VEHICLES INCLUDING CERTAIN MODEL YEAR 2004 AND 2005 PILOTS AND MODEL YEAR 2002 AND 2003 CIVICS. THE TOTAL NUMBER OF VEHICLES BEING RECALLED IS NOW 1,375,217. DUE TO TENSION FROM THE COMBINATION SWITCH WIRING HARNESS, WEAR ON THE SURFACE OF THE ELECTRICAL TERMINAL CAN OCCUR, YIELDING COPPER OXIDE, WHICH INCREASES ELECTRICAL RESISTANCE. INCREASED ELECTRICAL RESISTANCE MAY CAUSE THE TERMINAL ENDS TO MELT WITHIN THE WIRING HARNESS CONNECTOR.
Manufacturer’s stated response
HONDA WILL NOTIFY OWNERS, AND DEALERS WILL REPAIR THE LOW BEAM TERMINAL HARNESS OR REPLACE THE LIGHTING SWITCH AS NECESSARY, FREE OF CHARGE. THE ORIGINAL RECALL BEGAN IN APRIL 2012. OWNERS OF VEHICLES INVOLVED IN THE SEPTEMBER 2012 EXPANSION WILL BE NOTIFIED IN SEPTEMBER 2012. OWNERS MAY CONTACT HONDA CUSTOMER SERVICE AT 1-800-999-1009.
Manufacturer campaign: S34, S51
Read campaign 12V136000 at NHTSAVISIBILITY:GLASS, SIDE/REARCampaign 07E104000
Reported concern
CERTAIN CURVED TEMPERED REPLACEMENT GLASS MANUFACTURED BY HANGZHOU SAFETY GLASS LTD AND SUPPLIED TO SAFELITE BY AUTO TEMP INC., IDENTIFIED AS DOT-430, AND SOLD FOR USE ON CERTAIN DOMESTIC AND FOREIGN VEHICLES MAY NOT BREAK INTO SMALL PIECES AS EXPECTED OF TEMPERED GLASS AND FAILS TO CONFORM TO FEDERAL MOTOR VEHICLE SAFETY STANDARD NO. 205, "GLAZING MATERIALS."
Manufacturer’s stated response
SAFELITE WILL NOTIFY ITS RETAIL CUSTOMERS AND REPLACE THE GLASS FREE OF CHARGE. RETAIL CUSTOMERS CAN CONTACT SAFELITE TOLL FREE AT 1-888-843-2906. SAFELITE WILL NOTIFY ITS WHOLESALE CUSTOMERS AND REIMBURSE WHOLESALE CUSTOMERS FOR CURRENT INVENTORY AND AT A SPECIFIED RATE FOR REPLACING THEIR CUSTOMER'S GLASS. WHOLESALE CUSTOMERS CAN CONTACT SAFELITE'S WHOLESALE DIVISION, SERVICE AUTOGLASS TOLL FREE AT 1-888-246-6298. THE RECALL BEGAN ON JANUARY 15, 2008.
Read campaign 07E104000 at NHTSAAIR BAGS:FRONTALCampaign 04V255000
Reported concern
ON CERTAIN SPORT UTILITY VEHICLES, THE WIRE HARNESS OF THE DRIVER'S FRONT AIR BAG WAS INCORRECTLY WIRED.
Manufacturer’s stated response
DEALERS WILL REPAIR THE WIRING. OWNER NOTIFICATION BEGAN ON JUNE 16, 2004. OWNERS SHOULD CONTACT HONDA AT 1-800-999-1009.
Manufacturer campaign: P34
Read campaign 04V255000 at NHTSAELECTRICAL SYSTEM:IGNITION:SWITCHCampaign 03V422000
Reported concern
ON CERTAIN SPORT UTILITY VEHICLES, METAL PARTICLES IN THE KEY CYLINDER BODY COULD INTERFERE WITH THE INTERLOCK LEVER OPERATION, MAKING IT POSSIBLE TO REMOVE THE IGNITION KEY WITHOUT SHIFTING THE TRANSMISSION TO "PARK."
Manufacturer’s stated response
DEALERS WILL INSPECT AND TEST IGNITION SWITCHES FOR CONTAMINATION INTERFERENCE. ANY SWITCHES THAT FAIL THE TEST WILL BE REPAIRED. OWNER NOTIFICATION BEGAN ON NOVENBER 3, 2003. OWNERS SHOULD CONTACT HONDA AT 1-800-999-1009.
Read campaign 03V422000 at NHTSAPOWER TRAIN:AUTOMATIC TRANSMISSIONCampaign 03V274000
Reported concern
ON CERTAIN SPORT UTILITY VEHICLES EQUIPPED WITH AUTOMATIC TRANSMISSIONS, EXCESSIVE CORROSION OF THE SHIFT CABLE LINKAGE COULD PREVENT THE DRIVER FROM SHIFTING THE AUTOMATIC TRANSMISSION INTO PARK.
Manufacturer’s stated response
DEALERS WILL ALSO INSTALL A NEW CORROSION-RESISTANT CONTROL PIN. OWNER NOTIFICATION BEGAN ON AUGUST 19, 2003. OWNERS SHOULD CONTACT HONDA AT 1-800-999-1009.
Manufacturer campaign: PO4
Read campaign 03V274000 at NHTSASEATSCampaign 02V251000
Reported concern
ON CERTAIN SPORT UTILITY VEHICLES, THE FRONT SEAT ANCHORAGE NUT STRENGTH IS INSUFFICIENT BECAUSE THE NUTS WERE INSTALLED IMPROPERLY.
Manufacturer’s stated response
TELEPHONE CALLS WERE MADE TO EACH OWNER AND THE VEHICLES HAVE BEEN REPLACED.
Read campaign 02V251000 at NHTSASEAT BELTS:FRONT:WEBBINGCampaign 01V351000
Reported concern
VEHICLE DESCRIPTION: SPORT UTILITY VEHICLES EQUIPPED WITH AUTOMATIC SEAT BELT PRETENSIONS. THE CR-V IS EQUIPPED WITH TWO SEAT BELT PRETENSIONERS - RETRACTOR AND BUCKLE - IN BOTH THE DRIVER AND FRONT PASSENGER SEATING POSITIONS. SOME BUCKLE PRETENSIONERS USE A PART THAT RESTRICTS THE FULL MOTION OF THE MECHANISM.
Manufacturer’s stated response
DEALERS WILL REPAIR BOTH FRONT SEAT BELT BUCKLE PRETENSIONERS. CUSTOMERS WILL BE PROVIDED WITH A RENTAL CAR. OWNERS WERE ORIGINALLY CONTACTED ON NOVEMBER 14, 2001. A FOLLOWUP OWNER NOTIFICATION LETTER IS BEING MAILED DURING DECEMBER 2001. OWNERS WHO TAKE THEIR VEHICLES TO AN AUTHORIZED DEALER ON AN AGREED UPON SERVICE DATE AND DO NOT RECEIVE THE FREE REMEDY WITHIN A REASONABLE TIME SHOULD CONTACT HONDA AT 1-800-999-1009.
Read campaign 01V351000 at NHTSA03 / The manufacturer’s record
Instructions. Updates. Responses.
256 distinct communications list this model-year. Showing the latest 12. A matching model-year does not establish that every engine, trim or reported symptom is covered.
A20-122Service Bulletin - REVISION SUMMARY - Under WARRANTY CLAIM INFORMATION, a note was added. BACKGROUND Under severe conditions, water or other liquid may enter the driverâs window and reach the power window master switch on the…NHTSA ID 10226214
Service Bulletin - REVISION SUMMARY - Under WARRANTY CLAIM INFORMATION, a note was added. BACKGROUND Under severe conditions, water or other liquid may enter the driverâs window and reach the power window master switch on the door panel. Liquid in the switch can damage the switchâs printed circuit board (PCB), causing the switch to fail. In rare cases, the damaged PCB creates a short circuit that overheats the switch connectors and melts them, leading to a possible fire. All affected vehicles, even those previously repaired under S/B 12-067, must have the driver's power window switch replaced under the current recall.
Components: ELECTRICAL SYSTEM · VISIBILITY. Confirm detailed applicability in the original document.
Source record 10226214 at NHTSAA20-014Service Bulletin - This bulletin is a notification of a class action settlement relating to airbag inflators. American Honda is offering a Customer Support Program (Warranty Extension) to cover any manufacturing defects in the …NHTSA ID 10172566
Service Bulletin - This bulletin is a notification of a class action settlement relating to airbag inflators. American Honda is offering a Customer Support Program (Warranty Extension) to cover any manufacturing defects in the replacement front passenger's airbag inflator only.
Components: AIR BAGS. Confirm detailed applicability in the original document.
Source record 10172566 at NHTSAA20-009Service Bulletin - This bulletin is a notification of a class action settlement relating to airbag inflators. American Honda is offering a Customer Support Program (Warranty Extension) to cover any manufacturing defects in the …NHTSA ID 10172561
Service Bulletin - This bulletin is a notification of a class action settlement relating to airbag inflators. American Honda is offering a Customer Support Program (Warranty Extension) to cover any manufacturing defects in the replacement driver's airbag inflator only.
Components: AIR BAGS. Confirm detailed applicability in the original document.
Source record 10172561 at NHTSAA18-049Service bulletin - This bulletin is a notification of a class action settlement relating to airbag inflators. American Honda is offering a Customer Support Program (Warranty Extension) to cover any manufacturing defects to the …NHTSA ID 10139569
Service bulletin - This bulletin is a notification of a class action settlement relating to airbag inflators. American Honda is offering a Customer Support Program (Warranty Extension) to cover any manufacturing defects to the replacement front passengers airbag inflator only.
Components: AIR BAGS · EQUIPMENT. Confirm detailed applicability in the original document.
Source record 10139569 at NHTSAA18-046Service bulletin - This bulletin is a notification of a class action settlement relating to airbag inflators. American Honda is offering a Customer Support Program (Warranty Extension) to cover any manufacturing defects to the …NHTSA ID 10139567
Service bulletin - This bulletin is a notification of a class action settlement relating to airbag inflators. American Honda is offering a Customer Support Program (Warranty Extension) to cover any manufacturing defects to the replacement driver's airbag inflator only.
Components: AIR BAGS · EQUIPMENT. Confirm detailed applicability in the original document.
Source record 10139567 at NHTSATAKATA_HAWAII POPOSTERS SENT TO HAWAIIAN INDEPENDENT REPAIR FACILITIES, AUTOMOTIVE PART STORES, CAR WASHES, AND GAS STATIONS TO REMIND OWNERS OF THE TAKATA RECALL AND TO SCHEDULE AN APPOINTMENT AT THEIR EARLIEST CONVENIENCE.NHTSA ID 10086306
POSTERS SENT TO HAWAIIAN INDEPENDENT REPAIR FACILITIES, AUTOMOTIVE PART STORES, CAR WASHES, AND GAS STATIONS TO REMIND OWNERS OF THE TAKATA RECALL AND TO SCHEDULE AN APPOINTMENT AT THEIR EARLIEST CONVENIENCE.
Components: AIR BAGS · EQUIPMENT:OTHER:OWNERS/SERVICE/OTHER MANUAL. Confirm detailed applicability in the original document.
Source record 10086306 at NHTSATAKATA_HAWAII FLFLYER CIRCULATED TO THE RESIDENTS OF HAWAII TO REMIND OWNERS OF THE TAKATA RECALL AND TO SCHEDULE AN APPOINTMENT AT THEIR EARLIEST CONVENIENCE.NHTSA ID 10086291
FLYER CIRCULATED TO THE RESIDENTS OF HAWAII TO REMIND OWNERS OF THE TAKATA RECALL AND TO SCHEDULE AN APPOINTMENT AT THEIR EARLIEST CONVENIENCE.
Components: EQUIPMENT:OTHER:OWNERS/SERVICE/OTHER MANUAL. Confirm detailed applicability in the original document.
Source record 10086291 at NHTSATAKATA_FLORIDA DLETTER SENT IN CONJUNCTION WITH THE FLORIDA HIGHWAY SAFETY AND MOTOR VEHICLES DEPARTMENT TO REMIND FLORIDA OWNERS OF THE TAKATA RECALL AND TO SCHEDULE AN APPOINTMENT AT THEIR EARLIEST CONVENIENCE.NHTSA ID 10086288
LETTER SENT IN CONJUNCTION WITH THE FLORIDA HIGHWAY SAFETY AND MOTOR VEHICLES DEPARTMENT TO REMIND FLORIDA OWNERS OF THE TAKATA RECALL AND TO SCHEDULE AN APPOINTMENT AT THEIR EARLIEST CONVENIENCE.
Components: EQUIPMENT:OTHER:OWNERS/SERVICE/OTHER MANUAL. Confirm detailed applicability in the original document.
Source record 10086288 at NHTSATAKATA_TEXT MESSUS VIRGIN ISLANDS NEWSPAPER ADVERTISEMENTS TO REMIND OWNERS OF THE TAKATA RECALL AND TO SCHEDULE AN APPOINTMENT AT THEIR EARLIEST CONVENIENCE.NHTSA ID 10086381
US VIRGIN ISLANDS NEWSPAPER ADVERTISEMENTS TO REMIND OWNERS OF THE TAKATA RECALL AND TO SCHEDULE AN APPOINTMENT AT THEIR EARLIEST CONVENIENCE.
Components: EQUIPMENT:OTHER:OWNERS/SERVICE/OTHER MANUAL. Confirm detailed applicability in the original document.
Source record 10086381 at NHTSATAKATA_TEXT MESSTEXT MESSAGES SENT TO REMIND OWNERS OF THE TAKATA RECALL AND TO SCHEDULE AN APPOINTMENT AT THEIR EARLIEST CONVENIENCE.NHTSA ID 10086308
TEXT MESSAGES SENT TO REMIND OWNERS OF THE TAKATA RECALL AND TO SCHEDULE AN APPOINTMENT AT THEIR EARLIEST CONVENIENCE.
Components: EQUIPMENT:OTHER:OWNERS/SERVICE/OTHER MANUAL. Confirm detailed applicability in the original document.
Source record 10086308 at NHTSATAKATA_HAWAII NEADVERTISEMENT IN HAWAIIAN NEWSPAPERS TO REMIND OWNERS OF THE TAKATA RECALL AND TO SCHEDULE AN APPOINTMENT AT THEIR EARLIEST CONVENIENCE.NHTSA ID 10086302
ADVERTISEMENT IN HAWAIIAN NEWSPAPERS TO REMIND OWNERS OF THE TAKATA RECALL AND TO SCHEDULE AN APPOINTMENT AT THEIR EARLIEST CONVENIENCE.
Components: AIR BAGS:FRONTAL:SENSOR/CONTROL MODULE-INACTIVE · EQUIPMENT:OTHER:OWNERS/SERVICE/OTHER MANUAL. Confirm detailed applicability in the original document.
Source record 10086302 at NHTSAA-PS-03312016-30VIDEO - THIS VIDEO FROM HONDA SENIOR VICE PRESIDENT BRUCE SMITH IS IN RESPONSE TO A RECALL EXPANSION THAT HONDA ANNOUNCED IN JANUARY WHICH APPLIES TO HONDA AND ACURA VEHICLES EQUIPPED WITH CERTAIN TAKATA PSDI-5 DRIVER FRONT AIR…NHTSA ID 10099403
VIDEO - THIS VIDEO FROM HONDA SENIOR VICE PRESIDENT BRUCE SMITH IS IN RESPONSE TO A RECALL EXPANSION THAT HONDA ANNOUNCED IN JANUARY WHICH APPLIES TO HONDA AND ACURA VEHICLES EQUIPPED WITH CERTAIN TAKATA PSDI-5 DRIVER FRONT AIRBAG INFLATORS. PLEASE LET US KNOW IF YOU WOULD LIKE A COPY OF THE VIDEO SENT TO YOU ON A DVD OR THUMB DRIVE.
Components: AIR BAGS:FRONTAL:DRIVER SIDE:INFLATOR MODULE. Confirm detailed applicability in the original document.
Source record 10099403 at NHTSARecords below contain the NHTSA bulk summary unless a document-reviewed explainer is linked. A service bulletin is not a safety recall or a promise of a free repair. Records may be revised or superseded; verify the current document with the manufacturer.
04 / Agency investigations
Official inquiries.
An investigation is an inquiry into a potential concern. Its presence does not establish a defect, and a closed case does not certify a car’s condition.
Desiccated Air Bag Inflator RuptureEA21002
From 2000 through 2017, Takata produced millions of air bag inflators using two types of phase-stabilized ammonium nitrate ("PSAN") propellant -- propellant 2004 and propellant 2004L. After prolonged exposure to high temperature cycles and humidity, inflators using propellant 2004 can degrade, causing the propellant to burn too quickly when ignited. The rapid burning can cause the inflator to rupture during deployment, potentially causing serious or even fatal injury to vehicle occupants. See 2016 Blomquist Report at www.nhtsa.gov/sites/nhtsa.gov/files/documents/expert_report-hrblomquist.pdf.Consequently, all frontal inflators using propellant 2004 that do not contain a "desiccant" (a substance that traps and holds moisture) in US vehicles are under recall. These "non-desiccated" inflators either have been or are required to be replaced.In some cases, the remedy part for these recalled inflators was, or will be, an inflator using either propellant 2004 or 2004L that does contain a desiccant. None of these "desiccated" remedy parts (which were installed in older model year vehicles) are currently under recall for a degradation concern. Certain subsets of desiccated PSAN inflators using propellant 2004 for use as original equipment, however, have been recalled for a degradation concern. All Takata inflators produced with propellant 2004L contain desiccant, and none of these desiccated inflators using propellant 2004L are under recall for a degradation concern. There have been no reported field ruptures in any non-recalled desiccated PSAN inflators.It is understood that desiccants fully saturate at some threshold, at which point any additional moisture will not be captured. This means the degradation process observed in non-desiccated inflators using propellant 2004 may also occur in non-recalled desiccated inflators using propellant 2004, assuming additional moisture enters the inflator and high temperature cycling occurs. Based on available information, desiccant saturation can occur within the first five years in the worst environments, and the time required for full saturation is affected by multiple factors. While no present safety risk has been identified, further work is needed to evaluate the future risk of non-recalled desiccated inflators using propellant 2004.Three entities -- Takata (now known as TK Global), the Independent Testing Coalition, and Exponent -- have been studying the long-term behavior of Takata desiccated PSAN inflators using propellant 2004L (as well as 2004) in the presence of moisture and temperature cycling. The research efforts, which include development of predictive modeling techniques and field sample analysis, are ongoing. To date, none of the researchers have identified field evidence showing that propellant 2004L is undergoing a degradation process that leads to aggressive deployment and potential rupture. However, the time in service of such inflators remains short compared to that of the inflators using propellant 2004. Further study is needed to assess the long-term safety of desiccated inflators using propellant 2004L.The Office of Defects Investigation is opening this investigation to examine whether a safety defect related to propellant degradation exists in non-recalled desiccated PSAN frontal inflators manufactured by Takata. This investigation will require extensive information on Takata production processes and surveys of inflators in the field. Lists of recall actions that may have used desiccated PSAN inflators as remedy parts, as well as the makes and models originally manufactured with them, is available with the downloadable version of this document (see nhtsa.gov/recalls?nhtsaId=EA21002 -- note this information is subject to change/revision as the investigation proceeds). This investigation does not supersede EA15-001, which remains open.
Find investigation EA21002Air Bag Inflator RuptureEA15001
The Office of Defects Investigation (ODI) opened PE14-016 in June 2014 based on six inflator rupture incidents involving consumer owned vehicles produced by five vehicle manufacturers.All six vehicles were operated in Florida or Puerto Rico at the time of the rupture and for the majority of their service life, and were equipped with inflators produced by Takata, a tier-one supplier of automotive air bag systems.During the course of PE14-016, ODI determined that five additional vehicle manufacturers used inflators of a similar design and vintage also supplied by Takata. No evidence of field failures was found in vehicles produced by these five additional manufacturers.Nonetheless, at ODI's insistence, all 10 vehicle manufacturers initiated a regional recall within approximately two weeks of the opening of the investigation.The regions recalled initially included Florida, Puerto Rico, Hawaii, and the U.S. Virgin Islands, areas with high absolute humidity and climatic conditions believed to be a significant factor in the inflator ruptures.As part of the recall actions, inflators removed from remedied vehicles are to be returned to Takata for testing.Takata's initial test results on passenger inflators from remedied vehicles indicated a much higher than anticipated rupture frequency for inflators returned from Florida.Accordingly ODI requested all 10 manufacturers expand the regional recalls for passenger inflators to include other geographic areas where high absolute humidity conditions exist, including the Gulf States and other coastal areas.Takata's testing of the passenger inflators to date continues to indicate this geographic area as having the highest risk, with no ruptures occurring from inflators returned from outside the expanded recall regions.During PE14-016 four additional passenger inflator field events occurred, all in vehicles from the same expanded geographic region.Also during PE14-016 four additional driver inflator field events occurred including two in vehicles from regions not known for high absolute humidity, specifically California and North Carolina.Accordingly, ODI requested all five of the affected vehicle manufacturers currently using the subject Takata driver inflators expand to nationwide recalls.Significantly, neither of the affected vehicle manufacturers or Takata provided any explanation to account for these two driver air bag inflator ruptures outside the area of high absolute humidity.Takata testing of returned driver inflators indicates a lower rupture frequency as compared to passenger inflator testing.All test ruptures reported by Takata to date have occurred on inflators returned from high absolute humidity areas.The investigation now includes all manufacturers and vehicles known to be affected at this time.ODI's investigation will focus on, among other things, root cause analysis, other potential defect consequences, identification of affected vehicles scope, and adequacy of the remedy.The five ODI reports cited above can be reviewed online at http://www-odi.nhtsa.dot.gov/owners/SearchNHTSAID under the following identification numbers: 10537899, 10568848, 10585224, 10605877, 10651492
Campaign reference in the source: 22V945
Find investigation EA15001Air Bag Inflator RupturePE14016
The Office of Defects Investigation (ODI) opened PE14-016 in June 2014 based on six inflator rupture incidents involving consumer owned vehicles produced by five vehicle manufacturers.All six vehicles were operated in Florida or Puerto Rico at the time of the rupture and for the majority of their service life, and were equipped with inflators produced by Takata, a tier-one supplier of automotive air bag systems.During the course of PE14-016, ODI determined that five additional vehicle manufacturers used inflators of a similar design and vintage also supplied by Takata. No evidence of field failures was found in vehicles produced by these five additional manufacturers.Nonetheless, at ODI's insistence, all 10 vehicle manufacturers initiated a regional recall within approximately two weeks of the opening of the investigation.The regions recalled initially included Florida, Puerto Rico, Hawaii, and the U.S. Virgin Islands, areas with consistently high absolute humidity and climatic conditions believed to be a significant factor in the inflator ruptures.As part of the recall actions, inflators removed from remedied vehicles are to be returned to Takata for testing.Takata's initial test results on passenger inflators from remedied vehicles indicated a much higher than anticipated rupture frequency for inflators returned from Florida.Accordingly, ODI requested all 10 manufacturers expand the regional recalls for passenger inflators to include other geographic areas where high absolute humidity conditions exist, including the Gulf States and other coastal areas.Takata's testing of the passenger inflators to date continues to indicate this geographic area as having the highest risk, with no ruptures occurring from inflators returned from outside the expanded recall regions.During PE14-016, four additional passenger inflator field events occurred, all in vehicles from the same expanded geographic region.Also during PE14-016, four additional driver inflator field events occurred including two in vehicles from regions not known for high absolute humidity, specifically California and North Carolina.Accordingly, ODI requested all five of the affected vehicle manufacturers currently using the subject Takata driver inflators expand to nationwide recalls.Significantly, neither of the affected vehicle manufacturers or Takata provided any explanation to account for these two driver air bag inflator ruptures outside the area of high absolute humidity.Takata testing of returned driver inflators indicates a lower rupture frequency as compared to passenger inflator testing.All test ruptures reported by Takata to date have occurred on inflators returned from high absolute humidity areas.The PE is now closed/upgraded to an Engineering Evaluation (EA15-001) to include all manufacturersand vehicles known to be affected at this time.ODI's EA investigation will focus on, among other things, root cause analysis, other potential defect consequences, identification of affected vehicles scope, and adequacy of the remedy.The recalls related to this PE are: 14V343, 14V344, 14V348, 14V351, 14V353, 14V655, 14V700, 14V701, 14V752, 14V763, 14V770, 14V773, 14V787, 14V802 and 14V817.The number of vehicles affected are an estimate since some vehicles may have both the driver and passenger side inflators recalled. The five ODI reports cited above can be reviewed online at http://www-odi.nhtsa.dot.gov/owners/SearchNHTSAID under the following identification numbers: 10537899, 10568848, 10585224, 10605877, 10651492
Recorded closure: Mar 2, 2015
Campaign reference in the source: 15V226000
Find investigation PE14016Low Beam Headlights Stop IlluminatingEA11012
This investigation was prompted by Preliminary Evaluation (PE) 11-017, and was based on reports from consumers alleging that both low beam headlights stopped illuminating simultaneously.Some complainants also reported that the combination switch (switch) that controls the headlights and turn signals, and/or its electrical wiring harness connector were damaged by overheating.ODI's PE information request letter asked Honda for certain data on model years (MY) 2002-2006 CR-V, 2003-2008 Pilot, 2003-2008 Element, 2001-2005 Civic, and 2000-2001 S 2000 vehicles.Analysis of complaint and Honda data show that a complete low beam headlight circuit failure occurs in models with 2-bulb headlight systems (i.e., a single bulb on each side for high and low beam).Models with 2-bulb systems include MY 2002-2004 CR-V, 2003-2005 Pilot, 2001-2003 Civic, and 2003-2008 Element.Models with 4-bulb headlight systems (i.e., two bulbs on each side, one for high and one for low beam) have different electrical circuits for the headlights and do not experience the same failure mechanism as the 2-bulb system.MY 2000-2001 S 2000 models with 2-bulb high intensity discharge headlights also have different electrical circuits for the headlights and do not experience the same failure mechanism.Honda introduced the 4-bulb headlight system in CR-V in MY 2005, in Pilot in MY 2006, and in Civic in MY 2004.On March 29, 2012 Honda submitted a defect information report (DIR) to recall 554,428 vehicles, including MY 2002-2004 CR-V and MY 2003 Pilot.In the DIR, Honda stated that tension from the combination switch wiring harness to the electrical terminal for the low beam headlight circuit could cause a small amount of motion as the combination switch was operated.This motion, over time, can wear the surface of the terminal creating copper oxide, increasing electrical resistance, which may cause the terminal to melt within the harness connector.ODI continued its investigation, and on August 31, 2012 Honda submitted another DIR to recall an additional 820,789 vehicles.This report included the MY 2002 Civic vehicles which were not subject to a prior safety recall (04V-086) for headlights, all of MY 2003 Civic, and MY 2004-2005 Pilot.Honda's DIR advised that operation of the turn signal switch lever at high speed and/or with heavy force can cause movement between the combination switch body and the sub-harness wiring connector.This can cause wear and continued movement can create copper oxide, increasing electrical resistance, and potentially causing the terminal to melt within the harness connector. Please see both DIRs at http://www-odi.nhtsa.dot.gov/recalls/ under safety recall 12V-136 for complete details.Honda also provided additional information on the Element model, stating that it was not recalled due to it's very low failure rate.Honda sold 301,497 Element vehicles in the United States and received 17 reports, while ODI received one report (see VOQ 10395219).Honda's technical explanation for the low rate, which was submitted under request for confidentiality, is that the headlight switch, as installed in the Element, reacts differently to the forces applied to it as compared to the recalled models.See attachment for additional information.
Recorded closure: Sep 17, 2012
Campaign reference in the source: 12V136000
Find investigation EA11012Low Beam Headlights Stop WorkingPE11017
The Office of Defects Investigation (ODI) opened this investigation based on 12 reports from consumers alleging the low beam headlights stopped working simultaneously.Several of the complainants reported that the headlight switch and/or its wiring harness connector required replacement to repair the low beam headlight circuit, and also reported that the switch and/or the wire harness connector were damaged from overheating.Based on information provided by Honda in response to ODI's Preliminary Evaluation information request, ODI is upgrading the investigation to EA11-012.
Recorded closure: Sep 23, 2011
Find investigation PE11017Driver's Power Window Master SwitchEA11004
This investigation was prompted by Preliminary Evaluation (PE) 10-047 and was based on reports from consumers alleging that smoke and/or fire, as defined in 49 CFR ? 579.4, had occurred inside of the driver's door.The subject vehicles, model year (MY) 2006 CR-V, were manufactured at two different assembly plants.The vehicles manufactured in Japan (Sayama plant) were produced with a power window master switch (PWMS) supplied by the Thai Toyo Denso Company, Ltd. (Denso).The vehicles manufactured in the United Kingdom (UK, Swindon, England plant) were produced with a PWMS supplied by the Omron Corporation (Omron).Honda provided 45 reports on the subject vehicles responsive to this investigation.Of this number, 24 reports concerned Japan-built vehicles, 19 reports on UK-built vehicles, and two reports without a vehicle identification number which could not be identified by assembly plant. Four of Honda's reports were duplicative of ODI reports.ODI received nine reports on the subject vehicles:five on Japan-built and four on UK-built vehicles, and one additional report on a MY 2005 UK built vehicle.The ODI reports can be reviewed at http://www-odi.nhtsa.dot.gov/owners/SearchNHTSAID under the following identification (ODI) numbers: 10343884, 10307287, 10321646, 10375324, 10386750, 10425406, 10437807, 10439880, 10469350, and 10406979.In most cases, it was reported that the PWMS and/or its electrical wiring harness had sustained heat related damage requiring replacement of the affected component(s).However, in three of the cases involving an Omron PWMS (UK built), a fire breached the driver's door panel and spread into the vehicle interior.Two of the three vehicles were determined to be a total loss by insurance companies, and one was repaired.All three fires occurred as the vehicles were parked with the ignition switch turned off.On September 6, 2011 Honda submitted a Defect Information Report (DIR) to recall 80,111 subject vehicles built in Japan.In it's DIR, Honda explained that the Denso PWMS assembly has switches made of a resin material that can allow residues to accumulate over time.Residue from silicone based cleaning products used near the PWMS can adhere to the electrical contacts of the switch and repeated operation of the switch may accelerate wear of the electrical contact.Silicone particles that have accumulated between the power source and the ground in the switch can become heated when electrical power is supplied to the circuit.If this occurs, the resin material of the switch can carbonize and form an electrically conductive path which causes the resin material to heat up.As a result, the switch may melt and produce smoke.In the worst case, the switch cover may burn.ODI notes that this recall was limited to MY 2006 because the PWMS subject to the recall (P/N 3750-S9A-C05ZA) was made of a new resin material introduced during MY 2006 production.ODI continued its investigation with respect to UK built vehicles with the Omron PMWS.On October 4, 2012 Honda submitted an additional DIR to recall 268,655 MY 2002-2006 CR-V vehicles.Honda's DIR stated that water or other fluids can enter the Omron PWMS assembly and over time cause electrical resistance in the switch.Increased resistance can result in overheating and melting of the switch, which could potentially cause a fire.Please see both DIRs at http://www-odi.nhtsa.dot.gov/recalls/ under safety recalls 11V456 and 12V486 for further details of the recalls.
Recorded closure: Oct 24, 2012
Campaign reference in the source: 12V486000
Find investigation EA11004IGNITION-PARK INTERLOCK SYSTEMEA03018
ALL BUT ONE ODI COMPLAINT AND ALL ODI CRASHES ARE DUPLICATIVE OF HONDA REPORTS.ALL 7 CRASHES WERE ROLL-AWAY CRASHES THAT OCCURRED WHEN THE INTERLOCK SYSTEM MALFUNCTIONED AND THE VEHICLES WERE PARKED UNSECURED (NOT IN PARK, BRAKE NOT ENGAGED).THE 3 NOTED INJURIES WERE RELATIVELY MINOR.THE WARRANTY CLAIMS SHOWN UNDER OTHER WERE CONFIRMED BY HONDA AS INTERLOCK SYSTEM FAILURES.IN THE SUBJECT VEHICLE IGNITION-PARK INTERLOCK SYSTEM, AN ELECTRICALLY DRIVEN SOLENOID OPERATES A BLOCKING LEVER TO PREVENT IGNITION KEY REMOVAL WHEN THE SHIFT LEVER IS NOT IN THE PARK POSITION.ACCORDING TO HONDA, AN IGNITION SWITCH MANUFACTURING OPERATION COULD OCCASIONALLY PRODUCE METAL DEBRIS.IN SOME CASES THE DEBRIS COULD FALL INTO THE AREA BETWEEN THE INTERLOCK LEVER AND THE BODY OF THE IGNITION SWITCH WHERE RELATIVE MOVEMENT OCCURS.DEBRIS TRAPPED IN THIS AREA CAN INCREASE FRICTION BETWEEN THE LEVER AND THE SWITCH BODY.IF THE DEBRIS IS OF SUFFICIENT SIZE, IT MAY SLOW THE RESPONSE OF THE LEVEL WHEN THE SOLENOID IS ENERGIZED.IN THIS SITUATION, IF THE TRANSMISSION IS NOT IN PARK AND THE IGNITION KEY IS ROTATED IN A CERTAIN MANNER THE INTERLOCK SYSTEM MAY FAIL TO PREVENT KEY REMOVAL, AS REQUIRED UNDER FMVSS 114.HONDA IMPLEMENTED MANUFACTURING CHANGES IN MARCH 2002 TO PREVENT DEBRIS FROM ENTERING THE IGNITION SWITCH ASSEMBLY.HONDA ALSO CHANGED END-OF-LINE INSPECTION PROCEDURES TO IMPROVE DETECTION OF DEBRIS.THE PRESENCE OF DEBRIS IN THE IGNITION SWITCH IS OTHERWISE UNAPPARENT TO THE OPERATOR OF THE VEHICLE.UNDER SAFETY RECALL 03V-422, HONDA WILL RECALL VEHICLES MANUFACTURED PRIOR TO MARCH 2002 TO TEST THE INTERLOCK SYSTEM FOR THE PRESENCE OF DEBRIS.VEHICLES THAT FAIL THE TEST WILL RECEIVE NEW IGNITION SWITCH ASSEMBLIES.
Recorded closure: Nov 13, 2003
Campaign reference in the source: 03V422000
Find investigation EA03018IGNITION-PARK INTERLOCK SYSTEMPE03013
ALL ODI COMPLAINTS AND CRASHES ARE DUPLICATIVE OF HONDA COMPLAINTS.THE WARRANTY CLAIM COUNT SHOWN FOR OTHER REPRESENTS INCIDENTS WHERE HONDA'S ANALYSIS OF CLAIM DETAIL INDICATES THE INTERLOCK SYSTEM MALFUNCTIONED.THE CR-V INTERLOCK SYSTEM UTILIZES AN ECU TO CONTROL A SOLENOID DRIVEN BLOCKING DEVICE THAT PREVENTS KEY REMOVAL WHEN THE SHIFTER IS NOT IN PARK.HONDA DOCUMENTS IDENTIFIED A CONDITION WHERE METALLIC DEBRIS INTERFERES WITH THE OPERATION OF THE BLOCKING SOLENOID AND CAUSES THE INTERLOCK SYSTEM TO MALFUNCTION.HONDA DETERMINED THAT A MANUFACTURING PROCESS WAS THE SOURCE OF THE DEBRIS AND IMPLEMENTED A COUNTERMEASURE IN MARCH 2002.APPROXIMATELY 62,000 VEHICLES WERE PRODUCED PRIOR TO THIS DATE.ODI RECOGNIZES 63 INCIDENTS OF INTERLOCK FAILURE, WHICH INCLUDE 7 ROLLAWAY CRASHES, TWO OF WHICH RESULTED IN THREE INJURIES AND A MULTI VEHICLE ACCIDENT.ALL 63 FAILURES OCCURRED ON VEHICLES PRODUCED PRIOR TO THE MARCH COUNTERMEASURE.NOTING THE POPULATION OF POTENTIALLY AFFECTED VEHICLES, BOTH THE FAILURE AND CRASH RATES ARE OF SIGNIFICANT CONCERN TO ODI.
Recorded closure: Sep 9, 2003
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