The vehicle dossier US · 2023
2023 Honda
ACCORDProblems & recalls
85 distinct owner reports in the NHTSA snapshot. Other components appears in 45 of them. Explore what was reported—and which official actions are on file.
01 / Owner-reported evidence
What owners reported.
Categories attached to 85 distinct reports. A report can mention more than one component, so category totals can overlap.
See original component labels
These are reports made to NHTSA, not verified diagnoses. More reports can reflect more vehicles, more time on the road, or greater reporting activity.
The reporting timeline
When reports arrived.
Reports by year filed, not by the year a problem occurred. Showing the latest 4 years with reports.
37,200 miles is the median among 7 reports with usable mileage. The middle half spans 12,000–47,000 miles.
This describes the submitted reports. It does not predict when a vehicle will fail.
02 / Official safety campaigns
5 recall campaigns on file.
A campaign can cover only certain production dates or configurations. The count does not tell you whether an individual car has an open recall.
SEATS:CRITICAL FASTENERSCampaign 26V054000
Reported concern
Honda (American Honda Motor Co.) is recalling certain 2023 Honda Accord, Accord Hybrid, and 2024 HR-V, Pilot, and Acura Integra vehicles. The driver's seat cushion frame may not have been tightened properly, which can result in a loose seat. As such, these vehicles fail to comply with the requirements of Federal Motor Vehicle Safety Standard number 207, "Seating Systems."
Manufacturer’s stated response
Dealers will replace the driver's seat cushion frame, free of charge. Owner notification letters were mailed March 10, 2026. Owners may contact Honda's customer service at 1-888-234-2138. Honda's numbers for this recall are ONC, KND, BNE and ZNF. Vehicle Identification Numbers (VINs) involved in this recall will become searchable on NHTSA.gov beginning February 5, 2026. This recall expands previous NHTSA recall number 24V859.
Manufacturer campaign: ONC, KND, BNE, ZNF
Read campaign 26V054000 at NHTSASEATS:CRITICAL FASTENERSCampaign 24V859000
Reported concern
Honda (American Honda Motor Co.) is recalling certain 2023-2024 Honda Accord, Accord Hybrid, Civic Sedan, Civic Hatchback, Pilot, and 2024 HR-V, Acura Integra and Acura Integra Type S vehicles. The driver's seat cushion frame may not have been tightened properly, which can result in an unsecured seat. As such, these vehicles fail to comply with the requirements of Federal Motor Vehicle Safety Standard number 207, "Seating Systems."
Manufacturer’s stated response
Dealers will replace the driver's seat cushion frame, free of charge. Owner notification letters were mailed January 6, 2025. Owners may contact Honda customer service at 1-888-234-2138.
Read campaign 24V859000 at NHTSAFUEL SYSTEM, GASOLINE:DELIVERY:FUEL PUMPCampaign 24V763000
Reported concern
Honda (American Honda Motor Co.) is recalling certain 2023-2024 Honda Accord, Accord Hybrid, 2023-2025 Honda CR-V Hybrid, and 2025 Honda Civic and Civic Hybrid vehicles. The high-pressure fuel pump may crack and leak fuel.
Manufacturer’s stated response
Dealers will inspect and replace the high-pressure fuel pump as necessary, free of charge. Owner letters were mailed February 20, 2025. Owners may contact Honda customer service at 1-888-234-2138. Honda's number for this recall is PJW.
Manufacturer campaign: PJW
Read campaign 24V763000 at NHTSAFUEL SYSTEM, GASOLINE:DELIVERY:FUEL PUMPCampaign 23V858000
Reported concern
Honda (American Honda Motor Co.) is recalling certain 2013-2023 Honda Accord, Civic Coupe, Civic Sedan, Civic Hatchback, Civic Type R, CR-V, HR-V, Ridgeline, Odyssey, Acura ILX, MDX, MDX Hybrid, RDX, RLX, TLX, 2019-2022 Honda Insight, Passport, 2020 Honda CR-V Hybrid, 2018-2019 Honda Clarity PHEV, Fit, and 2015-2020 Honda Accord Hybrid, Pilot, Acura NSX vehicles. The fuel pump inside the fuel tank may fail.
Manufacturer’s stated response
Dealers will replace the fuel pump module, free of charge. Owner letters were mailed September 6, 2024. Owners may contact Honda customer service at 1-888-234-2138. Honda's numbers for this recall are KGC and KGD. This recall is an expansion of NHTSA recall numbers 21V-215 and 20V-314.
Manufacturer campaign: KGC, KGD
Read campaign 23V858000 at NHTSASEAT BELTS:FRONTCampaign 23V782000
Reported concern
Honda (American Honda Motor Co.) is recalling certain 2023-2024 Accord and HR-V vehicles. The front seat belt pretensioners may be missing the rivet that secures the quick connector and wire plate. As such, these vehicles fail to comply with the requirements of Federal Motor Vehicle Safety Standard numbers 208, "Occupant Crash Protection," 209, "Seat Belt Assembles," and 210, "Seat Belt Assembly Anchorages."
Manufacturer’s stated response
Dealers will inspect and replace the seat belt pretensioner assemblies as necessary, free of charge. Owner notification letters were mailed January 8, 2024. Owners may contact Honda customer service at 1-888-234-2138. Honda's numbers for this recall are MG7 and NG5.
Manufacturer campaign: MG7, NG5
Read campaign 23V782000 at NHTSA03 / The manufacturer’s record
Instructions. Updates. Responses.
76 distinct communications list this model-year. Showing the latest 12. A matching model-year does not establish that every engine, trim or reported symptom is covered.
AEBM08262026901Dealer Message - Under certain conditions, the cylinder head gasket effectiveness may be reduced which may cause vehicles to experience overheating, coolant loss, misfire, and/or DTCs P0300 through P0304 stored.NHTSA ID 11036424
Dealer Message - Under certain conditions, the cylinder head gasket effectiveness may be reduced which may cause vehicles to experience overheating, coolant loss, misfire, and/or DTCs P0300 through P0304 stored.
Components: ENGINE. Confirm detailed applicability in the original document.
Source record 11036424 at NHTSAA26-005Service Bulletin - Under certain conditions, the cylinder head gasket effectiveness may be reduced which may cause vehicles to experience overheating, coolant loss, misfire and/or DTCs P0300 thru P0304 stored.NHTSA ID 11036404
Service Bulletin - Under certain conditions, the cylinder head gasket effectiveness may be reduced which may cause vehicles to experience overheating, coolant loss, misfire and/or DTCs P0300 thru P0304 stored.
Components: ENGINE. Confirm detailed applicability in the original document.
Source record 11036404 at NHTSAA26-037Over The Air - Due to a software programming issue of the Telematics Control Unit (TCU, also referred to as TSU), certain functions may not operate as designed when accessed from the Screen Audio display. This condition results…NHTSA ID 11032798
Over The Air - Due to a software programming issue of the Telematics Control Unit (TCU, also referred to as TSU), certain functions may not operate as designed when accessed from the Screen Audio display. This condition results in an error message displayed on the screen indicating "Setting Update Failure" when customers try to change certain settings.
Campaign / software reference: 8B010-30A-A070
Components: ELECTRICAL SYSTEM. Confirm detailed applicability in the original document.
Source record 11032798 at NHTSAA23-094Service Bulletin - There is a dull creaking, rubbing, popping, or clicking noise coming from the front of the vehicle while turning at low speeds potentially due to the bump stop contacting the top of the front damper body.NHTSA ID 11031760
Service Bulletin - There is a dull creaking, rubbing, popping, or clicking noise coming from the front of the vehicle while turning at low speeds potentially due to the bump stop contacting the top of the front damper body.
Components: STRUCTURE:BODY. Confirm detailed applicability in the original document.
Source record 11031760 at NHTSAAATS30566Tech Line Summary - The vehicle's infotainment system displays previously viewed SMS messages upon each ignition cycle, when the customer's Android phone is connected via Bluetooth.NHTSA ID 11031289
Tech Line Summary - The vehicle's infotainment system displays previously viewed SMS messages upon each ignition cycle, when the customer's Android phone is connected via Bluetooth.
Components: ELECTRICAL SYSTEM. Confirm detailed applicability in the original document.
Source record 11031289 at NHTSAATI&04022026904Dealer Message - American Honda Motor Co., Inc. (AHM) is searching for certain 2023-2026 Accords with a customer complaint of a noise from the instrument panel garnish in the center and passenger vent outlet areas with HVAC sys…NHTSA ID 11031280
Dealer Message - American Honda Motor Co., Inc. (AHM) is searching for certain 2023-2026 Accords with a customer complaint of a noise from the instrument panel garnish in the center and passenger vent outlet areas with HVAC system off. The noise can be described as buzzing, rattling, or ticking. To better understand the cause of this condition, AHM would like to collect specific parts from the vehicle prior to you attempting a repair of any kind.
Components: VISIBILITY/WIPER. Confirm detailed applicability in the original document.
Source record 11031280 at NHTSAAEBM03262026906Dealer Message - Due to a software programming issue of the telematics control unit (TCU/TSU), certain functions may not operate as designed when accessed from the Screen Audio display. This condition results in an error messag…NHTSA ID 11030675
Dealer Message - Due to a software programming issue of the telematics control unit (TCU/TSU), certain functions may not operate as designed when accessed from the Screen Audio display. This condition results in an error message being displayed on the screen indicating "Setting Update Failure" when customers attempt to change certain settings.
Campaign / software reference: 8B010-30A-A070
Components: ELECTRICAL SYSTEM. Confirm detailed applicability in the original document.
Source record 11030675 at NHTSAAATS30466Service Bulletin - Customer complains of a clicking, light ticking, or binding sound while turning the steering wheel due to lack of sufficient clearance between the steering gearbox motor housing and the steering rack.NHTSA ID 11030198
Service Bulletin - Customer complains of a clicking, light ticking, or binding sound while turning the steering wheel due to lack of sufficient clearance between the steering gearbox motor housing and the steering rack.
Components: STEERING. Confirm detailed applicability in the original document.
Source record 11030198 at NHTSAATI&02262026901Dealer Message - American Honda Motor Co., Inc. (AHM) is searching for certain 2023-2026 Accords with a customer complaint of a noise from the instrument panel garnish. The noise can be described as buzzing, rattling, or tickin…NHTSA ID 11029280
Dealer Message - American Honda Motor Co., Inc. (AHM) is searching for certain 2023-2026 Accords with a customer complaint of a noise from the instrument panel garnish. The noise can be described as buzzing, rattling, or ticking. To better understand the cause of this condition, AHM would like to collect specific parts from the vehicle prior to you attempting a repair of any kind.
Components: STRUCTURE:BODY. Confirm detailed applicability in the original document.
Source record 11029280 at NHTSAA26-037Over The Air - Due to a software programming issue of the Telematics Control Unit (TCU, also referred to as TSU), certain functions may not operate as designed when accessed from the Screen Audio display. This condition results…NHTSA ID 11029233
Over The Air - Due to a software programming issue of the Telematics Control Unit (TCU, also referred to as TSU), certain functions may not operate as designed when accessed from the Screen Audio display. This condition results in an error message being displayed on the screen indicating "Setting Update Failure" when customers attempt to change certain settings.
Campaign / software reference: 1.013.003 or later
Components: ELECTRICAL SYSTEM. Confirm detailed applicability in the original document.
Source record 11029233 at NHTSAAEBM02202026901Over The Air - Due to a software programming issue of the telematics control unit (TCU/TSU), certain functions may not operate as designed when accessed from the Screen Audio display. This condition results in an error message …NHTSA ID 11029230
Over The Air - Due to a software programming issue of the telematics control unit (TCU/TSU), certain functions may not operate as designed when accessed from the Screen Audio display. This condition results in an error message being displayed on the screen indicating "Setting Update Failure" when customers attempt to change certain settings.
Campaign / software reference: 1.013.003 or later
Components: ELECTRICAL SYSTEM. Confirm detailed applicability in the original document.
Source record 11029230 at NHTSAATI&02102026901Dealer Message - American Honda Motor Co., Inc. (AHM) is searching for certain 2023-2026 Accords with a customer complaint of a noise from the instrument panel garnish. The noise can be described as buzzing, rattling, or tickin…NHTSA ID 11028916
Dealer Message - American Honda Motor Co., Inc. (AHM) is searching for certain 2023-2026 Accords with a customer complaint of a noise from the instrument panel garnish. The noise can be described as buzzing, rattling, or ticking. To better understand the cause of this condition, AHM would like to collect specific parts from the vehicle prior to you attempting a repair of any kind.
Components: STRUCTURE:BODY. Confirm detailed applicability in the original document.
Source record 11028916 at NHTSARecords below contain the NHTSA bulk summary unless a document-reviewed explainer is linked. A service bulletin is not a safety recall or a promise of a free repair. Records may be revised or superseded; verify the current document with the manufacturer.
04 / Agency investigations
Official inquiries.
An investigation is an inquiry into a potential concern. Its presence does not establish a defect, and a closed case does not certify a car’s condition.
Front Seat Belt Assemblies may be Missing the Rivet that Secures the Quick Connector and Wire PlateRQ24006
On April 4, 2024, the Office of Defects Investigations (ODI) opened RQ24006 to investigate American Honda Motor Co.’s (Honda’s) proposed remedy for recall 23V-782 as well as scope of the vehicles involved. Honda issued recall 23V-782 on November 21, 2023, which concerns certain model year (MY) 2023-2024 Honda Accord, Honda Accord Hybrid, and Honda HR-V vehicles. Recall 23V-782 states that the driver and front passenger seat belt pretensioner assemblies may have been manufactured without a rivet that secures the pretensioner quick connector and wire plate. Recall documentation states that seat belt pretensioner assemblies that are missing the rivet will not properly restrain the occupant in the event of a collision, increasing the risk of injury.Subject defective seat belt assemblies are installed as original equipment for both the driver and front passenger positions for the HR-V, but only for the driver position for the Accord and Accord Hybrid. The recall remedy for 23V-782 instructs the technician to inspect both front seat belt pretensioner assemblies and, if necessary, replace them. The inspection procedure requires the technician to utilize a pull force gauge to determine whether the subject component is missing the subject rivet and requires replacement. Parts requiring replacement are determined by whether the pretensioner quick connector separates from the pretensioner assembly while the technician is pulling on the seat belt. If no separation occurs, then the part is determined to be not defective and not require replacement. There have been no reports alleging a failure of seat belt pretensioner assemblies after the inspect and replace remedy for recall 23V-782 was performed. Additionally, no comparable failures have been observed in field data for similar vehicles outside of the scope of the recall. As of the 4th quarter of 2024, the recall completion rate is at approximately 84% of the total recalled population. In view of the lack of failures after the remedy for recall 23V-782 was performed, and the lack of failures in similar vehicles outside of the scope of the recall, ODI is closing this Recall Query (RQ). The Agency reserves the right to take additional action if warranted by future circumstances.
Recorded closure: Mar 26, 2025
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