The vehicle dossier US · 2020
2020 GMC
TERRAINProblems & recalls
196 distinct owner reports in the NHTSA snapshot. Brakes appears in 71 of them. Explore what was reported—and which official actions are on file.
01 / Owner-reported evidence
What owners reported.
Categories attached to 196 distinct reports. A report can mention more than one component, so category totals can overlap.
See original component labels
These are reports made to NHTSA, not verified diagnoses. More reports can reflect more vehicles, more time on the road, or greater reporting activity.
The reporting timeline
When reports arrived.
Reports by year filed, not by the year a problem occurred. Showing the latest 8 years with reports.
47,734 miles is the median among 40 reports with usable mileage. The middle half spans 5,600–88,000 miles.
This describes the submitted reports. It does not predict when a vehicle will fail.
02 / Official safety campaigns
2 recall campaigns on file.
A campaign can cover only certain production dates or configurations. The count does not tell you whether an individual car has an open recall.
CHILD SEAT:VEHICLE LATCH ANCHORCampaign 23V339000
Reported concern
General Motors, LLC (GM) is recalling certain 2020-2023 Chevrolet Equinox and GMC Terrain vehicles. The four rear-seat lower child seat LATCH anchorage bars may have excessive powder coating, which could prevent a child seat from being installed with the anchorage bars. As such, these vehicles fail to comply with the requirements of Federal Motor Vehicle Safety Standard number 225, "Child Restraint Anchorage Systems."
Manufacturer’s stated response
Owners are advised to install child seats using the vehicle's rear seat belts until the remedy is complete. Dealers will inspect the latch anchorage bars, and remove and replace the finish, as necessary, free of charge. Owner notification letters were mailed June 2, 2023. Owners may contact Chevrolet customer service at 1-800-222-1020 or GMC customer service at 1-800-462-8782. GM's number for this recall is N232403240.
Manufacturer campaign: N232403240
Read campaign 23V339000 at NHTSAPOWER TRAIN:AUTOMATIC TRANSMISSIONCampaign 20V668000
Reported concern
General Motors LLC (GM) is recalling certain 2018-2019 Chevrolet Cruze and Buick LaCrosse, 2018-2020 Chevrolet Equinox, Chevrolet Traverse and GMC Terrain, 2018 Chevrolet Malibu, 2019-2020 Buick Encore, Buick Enclave, Cadillac XT4, Chevrolet Blazer and GMC Acadia, and 2020 Cadillac XT6 vehicles. The start/stop accumulator endcap may have missing bolts.
Manufacturer’s stated response
GM will notify owners, and dealers will inspect the start-stop transmission accumulator and replace it if any bolts are missing, free of charge. The recall began December 15, 2020. Owners may contact GMC customer service at 1-888-988-7267, Buick Customer service at 1-866-608-8080, Chevrolet customer service at 1-800-222-1020 or Cadillac customer service at 1-800-458-8006. GM's number for this recall is N202313440.
Manufacturer campaign: N202313440
Read campaign 20V668000 at NHTSA03 / The manufacturer’s record
Instructions. Updates. Responses.
844 distinct communications list this model-year. Showing the latest 12. A matching model-year does not establish that every engine, trim or reported symptom is covered.
PIP4902WThis preliminary information advises a dealer on how to email GDS2 session logs into Technical Assistance.NHTSA ID 11037253
This preliminary information advises a dealer on how to email GDS2 session logs into Technical Assistance.
Components: UNKNOWN OR OTHER. Confirm detailed applicability in the original document.
Source record 11037253 at NHTSAPIT5099JPI to help diagnose A/C concernNHTSA ID 11035340
PI to help diagnose A/C concern
Components: UNKNOWN OR OTHER. Confirm detailed applicability in the original document.
Source record 11035340 at NHTSAPIT3271QThis preliminary information communicates information about how to determine if a wheel and tires size change is available.NHTSA ID 11030974
This preliminary information communicates information about how to determine if a wheel and tires size change is available.
Components: UNKNOWN OR OTHER. Confirm detailed applicability in the original document.
Source record 11030974 at NHTSAPIT5992BThis preliminary information discusses a condition that may arise from the drivers window switch sending an errant message causing the vehicle to enter manual fob learn mode.NHTSA ID 11030360
This preliminary information discusses a condition that may arise from the drivers window switch sending an errant message causing the vehicle to enter manual fob learn mode.
Components: UNKNOWN OR OTHER. Confirm detailed applicability in the original document.
Source record 11030360 at NHTSAPIP6104This Preliminary information communicates the steps on how to save a GDS2 Session Log and upload to a Technical Assistance Case in CX Connect.NHTSA ID 11030092
This Preliminary information communicates the steps on how to save a GDS2 Session Log and upload to a Technical Assistance Case in CX Connect.
Components: UNKNOWN OR OTHER. Confirm detailed applicability in the original document.
Source record 11030092 at NHTSAPIP4902VThis preliminary information advises a dealer on how to email GDS2 session logs into Technical Assistance.NHTSA ID 11030091
This preliminary information advises a dealer on how to email GDS2 session logs into Technical Assistance.
Components: UNKNOWN OR OTHER. Confirm detailed applicability in the original document.
Source record 11030091 at NHTSAPIT6425DThis Preliminary information communicates to the field on how to diagnosis a GPS issue with the Telematic module with no DTC'ssNHTSA ID 11029950
This Preliminary information communicates to the field on how to diagnosis a GPS issue with the Telematic module with no DTC'ss
Components: UNKNOWN OR OTHER. Confirm detailed applicability in the original document.
Source record 11029950 at NHTSAPIT6425CThis Preliminary information communicates to the field on how to diagnosis a GPS issue with the Telematic module with no DTC'sNHTSA ID 11027697
This Preliminary information communicates to the field on how to diagnosis a GPS issue with the Telematic module with no DTC's
Components: UNKNOWN OR OTHER. Confirm detailed applicability in the original document.
Source record 11027697 at NHTSAPIP6098This PI advised dealer technicians of possible causes of diesel fuel contamination in gasoline powered vehicles and advises of warranty direction.NHTSA ID 11027701
This PI advised dealer technicians of possible causes of diesel fuel contamination in gasoline powered vehicles and advises of warranty direction.
Components: UNKNOWN OR OTHER. Confirm detailed applicability in the original document.
Source record 11027701 at NHTSAPIP4902UThis preliminary information advises a dealer on how to email GDS2 session logs into Technical Assistance.NHTSA ID 11027601
This preliminary information advises a dealer on how to email GDS2 session logs into Technical Assistance.
Components: UNKNOWN OR OTHER. Confirm detailed applicability in the original document.
Source record 11027601 at NHTSAPIT5214GThis Preliminary Information communication provides information to the technician about vehicles that have had multiple repair attempts that are being performed on customer’s vehicles that exhibit vibration conditions without u…NHTSA ID 11025755
This Preliminary Information communication provides information to the technician about vehicles that have had multiple repair attempts that are being performed on customer’s vehicles that exhibit vibration conditions without utilizing the support of General Motors Technical Assistance Center. If valid vibration frequency or Road Force Variation data has been collected and a repair attempt does not correct the customer complaint, contact General Motors Technical Assistance Center for further support. For any vehicles that remains unrepaired after being at the dealer for three days or more and a related bulletin or PI is not found, contact General Motors Technical Assistance Center for further support.
Components: UNKNOWN OR OTHER. Confirm detailed applicability in the original document.
Source record 11025755 at NHTSAPIT6425BThis Preliminary information communicates to the field on how to diagnosis a GPS issue with the Telematic module with no DTC'sNHTSA ID 11024460
This Preliminary information communicates to the field on how to diagnosis a GPS issue with the Telematic module with no DTC's
Components: UNKNOWN OR OTHER. Confirm detailed applicability in the original document.
Source record 11024460 at NHTSARecords below contain the NHTSA bulk summary unless a document-reviewed explainer is linked. A service bulletin is not a safety recall or a promise of a free repair. Records may be revised or superseded; verify the current document with the manufacturer.
04 / Agency investigations
Official inquiries.
An investigation is an inquiry into a potential concern. Its presence does not establish a defect, and a closed case does not certify a car’s condition.
Your next step
Take good questions
to the inspection.
Use these prompts with a qualified inspector. This page is research, not a diagnosis or a substitute for a hands-on inspection.