The vehicle dossier US · 2014
2014 GMC
SIERRAProblems & recalls
101 distinct owner reports in the NHTSA snapshot. Other components appears in 72 of them. Explore what was reported—and which official actions are on file.
01 / Owner-reported evidence
What owners reported.
Categories attached to 101 distinct reports. A report can mention more than one component, so category totals can overlap.
See original component labels
These are reports made to NHTSA, not verified diagnoses. More reports can reflect more vehicles, more time on the road, or greater reporting activity.
The reporting timeline
When reports arrived.
Reports by year filed, not by the year a problem occurred. Showing the latest 7 years with reports.
3,000 miles is the median among 84 reports with usable mileage. The middle half spans 300–8,500 miles.
This describes the submitted reports. It does not predict when a vehicle will fail.
02 / Official safety campaigns
12 recall campaigns on file.
A campaign can cover only certain production dates or configurations. The count does not tell you whether an individual car has an open recall.
EQUIPMENT:OTHER:LABELSCampaign 13V544000
Reported concern
General Motors (GM) is recalling certain model year 2013-2014 Chevrolet Silverado HD, Chevrolet Express, and GMC Sierra HD vehicles, and model year 2013 GMC Savana compressed natural gas (CNG) vehicles that fail to comply with Federal Motor Vehicle Safety Standard No. 303 "Fuel System Integrity of Compressed Natural Gas Vehicles." In the affected vehicles, the text of the CNG fuel-only label is smaller than the required size, and as a result, may be less noticeable.
Manufacturer’s stated response
GM will notify owners and will send them a replacement label, free of charge. The recall began December 3, 2015. Owners may contact Chevrolet customer service at 1-800-222-1020 or GMC customer service at 1-800-462-8782. GM's number for this recall is 13365.
Manufacturer campaign: 13365
Read campaign 13V544000 at NHTSAELECTRICAL SYSTEM:IGNITIONCampaign 15V640000
Reported concern
General Motors LLC (GM) is recalling certain model year 2014-2015 Chevrolet Silverado and GMC Sierra trucks manufactured January 24, 2014, to February 26, 2014, 2015 Chevrolet Suburban vehicles manufactured February 12, 2014 and Chevrolet Tahoe vehicles manufactured February 6, 2014, to February 13, 2014. In the affected vehicles, the ignition lock actuator may bind, making turning the key difficult or causing the ignition to get stuck in the "Start" position.
Manufacturer’s stated response
GM will notify owners, and dealers will replace the ignition lock housing, free of charge. The recall began on November 20, 2015. Owners may contact Chevrolet customer service at 1-800-222-1020 or GMC customer service at 1-800-462-8782. GM's number for this recall is 15573.
Manufacturer campaign: 15573
Read campaign 15V640000 at NHTSAELECTRICAL SYSTEMCampaign 14V614000
Reported concern
General Motors LLC (GM) is recalling certain model year 2013-2014 Cadillac CTS, Escalade, Escalade ESV, Chevrolet Suburban, Tahoe, GMC Yukon, and Yukon XL, and 2014 Buick Enclave, Chevrolet Express, Impala, Silverado HD, Traverse, GMC Acadia, Savana, and Sierra HD vehicles. In the affected vehicles, the chassis electronic module may be internally contaminated, resulting in an electrical short.
Manufacturer’s stated response
GM will notify owners, and dealers will replace the chassis electronic module, free of charge. The recall began on December 26, 2014. Owners may contact GM customer service at 1-800-521-7300 (Buick), 1-800-458-006 (Cadillac), 1-800-222-1020 (Chevrolet), and 1-800-462-8782 (GMC). GMs number for this recall is 14515.
Manufacturer campaign: 14515
Read campaign 14V614000 at NHTSASEATSCampaign 14V446000
Reported concern
General Motors LLC (GM) is recalling certain model year 2013-2014 Buick Encore and Cadillac ATS; 2014 Cadillac CTS, ELR, Chevrolet Caprice and SS vehicles; and 2014-2015 Chevrolet Silverado and GMC Sierra Trucks. Due to an incomplete weld on the seat hook bracket assembly, the front seats in the affected vehicles may not stay secured in place during a high load condition such as a crash.
Manufacturer’s stated response
GM will notify owners, and dealers will inspect the seat hook bracket assembly weld and replace the lower seat track, as necessary, free of charge. The recall began on August 15, 2014. Owners may contact GM customer service at 1-800-521-7300 (Buick), 1-800-458-8006 (Cadillac), 1-800-222-1020 (Chevrolet), and 1-800-462-8782 (GMC). GM's number for this recall is 14340.
Manufacturer campaign: 14340
Read campaign 14V446000 at NHTSAPOWER TRAIN:TRANSFER CASE (4-WHEEL DRIVE)Campaign 14V374000
Reported concern
General Motors LLC (GM) is recalling certain model year 2014-2015 Chevrolet Silverado and GMC Sierra vehicles, and model year 2015 GMC Yukon and Chevrolet Suburban and Tahoe vehicles. In the affected vehicles, an electrical signal short may cause the transfer case to shift to neutral without the driver's input.
Manufacturer’s stated response
GM will notify owners, and dealers will re-program the software in the transfer case control module, free of charge. The recall began in early August 2014. Owners may contact General Motors customer service at 1-800-222-1020 (Chevrolet), or 1-800-462-8782 (GMC). GM's number for this recall is 14192.
Manufacturer campaign: 14192
Read campaign 14V374000 at NHTSAEQUIPMENTCampaign 14V345000
Reported concern
General Motors LLC (GM) is recalling certain model year 2014 Chevrolet Silverado vehicles manufactured May 15, 2013, to January 29, 2014, and GMC Sierra vehicles manufactured September 19, 2013, to February 8, 2014, and equipped with both optional accessory all-weather floor mats (option RPO VAV) and optional vinyl flooring (option RPO BG9). The affected vehicles built with the vinyl flooring option do not have the retention features necessary to properly secure the floor mat on the driver's side.
Manufacturer’s stated response
GM will notify owners, and reimburse the owner for the purchase price upon their return. The owners will also be provided an insert for their owners manual instructing them not to use floor mats, free of charge. The recall began on August 18, 2014. Owners may contact General Motors customer service at 1-800-222-1020 (Chevrolet) or 1-800-462-8782 (GMC). GM's number for this recall is 14310.
Manufacturer campaign: 14310
Read campaign 14V345000 at NHTSAELECTRICAL SYSTEM:SOFTWARECampaign 14V301000
Reported concern
General Motors LLC (GM) is recalling certain model year 2014-2015 Chevrolet Silverado and GMC Sierra, and 2015 Chevrolet Tahoe and Suburban vehicles equipped with a base radio and an internal amplifier. The radios in the affected vehicles may become inoperative, and as a result, there would be no audible chime to notify the driver if the door is opened with the key in the ignition or no audible seat belt warning indicating the seat belts were not buckled. As such, these vehicles fail to comply with the requirements of Federal Motor Vehicle Safety Standard (FMVSS) numbers 114, "Theft Protection and Rollaway Prevention," and 208, "Occupant Crash Protection."
Manufacturer’s stated response
GM will notify owners, and dealers will update the radio software, free of charge. The recall began on July 2, 2014. Chevrolet owners may contact GM's customer service at 1-800-222-1020. GMC owners may contact GM's customer service at 1-800-462-8782. GM's number for this recall is 14315.
Manufacturer campaign: 14315
Read campaign 14V301000 at NHTSASTEERING:LINKAGES:TIE ROD ASSEMBLYCampaign 14V246000
A do-not-drive advisory is recorded. Verify applicability immediately with NHTSA or the manufacturer.
Reported concern
General Motors LLC (GM) is recalling certain model year 2014 Chevrolet Silverado vehicles manufactured May 23, 2013, through March 25, 2014, 2014 GMC Sierra vehicles manufactured May 25, 2013, through March 31, 2014, and 2015 Chevrolet Tahoe vehicles manufactured January 29, 2014, through March 27, 2014. In the affected vehicles, the tie rod threaded attachment may not be properly tightened to the steering gear rack.
Manufacturer’s stated response
GM notified all owners, and dealers will inspect the inner tie rods to make sure that they are correctly tightened, replacing the steering gear, as necessary, free of charge. The recall began on May 14, 2014. Owners may contact General Motors customer service at 1-800-222-1020 (Chevrolet), or 1-800-462-8782 (GMC). GM's number for this recall is 14204. NOTE: Owners are advised not to drive their vehicles until they have been inspected and repaired. Owners should contact GM to have their vehicles towed to the dealership.
Manufacturer campaign: 14204
Read campaign 14V246000 at NHTSAPOWER TRAIN:AUTOMATIC TRANSMISSION:COOLING UNIT AND LINESCampaign 14V152000
Reported concern
General Motors LLC (GM ) is recalling certain model year 2014 Chevrolet Silverado Light Duty Regular Cab, Double Cab, and Crew Cab 1500 series and model year 2015 Suburban and Tahoe; GMC model year 2014 Sierra Regular Cab, Double Cab, and Crew Cab 1500 Series and model year 2015 Yukon and Yukon XL vehicles equipped with a 6-Speed Automatic Transmission (feature code MYC). The subject vehicles may have a transmission oil cooler line that is not securely seated in the fitting.
Manufacturer’s stated response
GM will notify owners, and dealers will inspect the transmission oil cooler line connection and repair the vehicles, as needed, free of charge. The recall began on May 19, 2014. Owners may contact Chevrolet at 1-866-694-6546 or GMC owners may contact GMC at 1-866-996-9463. GM's number for this recall is 14121.
Manufacturer campaign: 14121
Read campaign 14V152000 at NHTSAELECTRICAL SYSTEM:SOFTWARECampaign 13E073000
Reported concern
General Motors LLC (GM) is recalling certain software intended for 2015 vehicles that was installed by service centers into model year 2014 Chevrolet Silverados and GMC Sierras equipped with Allison A1000 transmissions. The incorrect software may cause the transmission indicator not to display that gear position "1" has been selected. As such, this vehicle does not conform to Federal Motor Vehicle Safety Standard (FMVSS) number 102, "Transmission Shift Lever Sequence, Starter Interlock, and Transmission Braking Effect."
Manufacturer’s stated response
GM will notify owners, and dealers will upload the correct transmission software, free of charge. The recall began on January 27, 2014. Owners may contact Chevrolet at 1-800-222-1020 and GMC at 1-800-462-8782. General Motors' number for this recall is 13442.
Manufacturer campaign: 13442
Read campaign 13E073000 at NHTSASEATS:FRONT ASSEMBLY:HEAD RESTRAINTCampaign 13V488000
Reported concern
General Motors (GM) is recalling certain model year 2014 Chevrolet Silverado and GMC Sierra 1500 vehicles manufactured August 1, 2013, through September 10, 2013, and equipped with manual reclining seatbacks. In the affected vehicles, either of the front seatbacks may have play. Thus, these vehicles fail to conform to the requirements of Federal Motor Vehicle Safety Standard No. 202a, "Head Restraints."
Manufacturer’s stated response
GM has notified owners. Dealers will inspect the seatback recliner mechanisms and make adjustments, as needed, free of charge. The recall began on October 23, 2013. Owners may contact Chevrolet at 1-800-222-1020 and GMC at 1-800-462-8782. GM's recall number is 13323.
Manufacturer campaign: 13323
Read campaign 13V488000 at NHTSAAIR BAGSCampaign 13V315000
Reported concern
General Motors is recalling certain model year 2014 Chevrolet Silverado trucks manufactured June 1, 2013, through June 30, 2013; and model year 2014 GMC Sierra trucks manufactured June 4, 2013, through June 30, 2013. Welding on the passenger airbag inflator may fracture when the airbag is deployed, allowing some gas from the air bag inflator to vent behind the instrument panel, instead of into the air bag.
Manufacturer’s stated response
General Motors will notify owners and dealers will replace the passenger air bag module, free of charge. The recall began on August 23, 2013. Owners may contact Chevrolet at 1-866-694-6546 and GMC at 1-866-996-9463. GM's recall number is 13230.
Manufacturer campaign: 13230
Read campaign 13V315000 at NHTSA03 / The manufacturer’s record
Instructions. Updates. Responses.
76 distinct communications list this model-year. Showing the latest 12. A matching model-year does not establish that every engine, trim or reported symptom is covered.
03-03-10-007JThis informational bulletin provides information on the temporary tire flat spotting condition.NHTSA ID 10108645
This informational bulletin provides information on the temporary tire flat spotting condition.
Components: TIRES. Confirm detailed applicability in the original document.
Source record 10108645 at NHTSA06-03-09-004HThis technical bulletin provides a procedure to lube the rear leaf springs on vehicles with the condition of a squeak noise originating from the rear of the vehicle.NHTSA ID 10108599
This technical bulletin provides a procedure to lube the rear leaf springs on vehicles with the condition of a squeak noise originating from the rear of the vehicle.
Components: SUSPENSION:REAR:SPRINGS:LEAF SPRING ASSEMBLY. Confirm detailed applicability in the original document.
Source record 10108599 at NHTSAPIT5161EThis Preliminary Information communication provides information to the technician about vehicles that may have a bump feel or clunk noise at a stop or on launch. Dealer should communicate to the customer this condition is a nor…NHTSA ID 10113404
This Preliminary Information communication provides information to the technician about vehicles that may have a bump feel or clunk noise at a stop or on launch. Dealer should communicate to the customer this condition is a normal operating characteristic of their vehicle. The bump clunk issue may be due to fuel movement in the fuel tank when not completely full. The condition is eliminated after completely filling the fuel tank.
Components: FUEL SYSTEM, GASOLINE:STORAGE. Confirm detailed applicability in the original document.
Source record 10113404 at NHTSAPIT3665EThis Preliminary Information communication advises the technician that the Hydro-Boost is not serviceable and will need to be replaced if the brake pedal moves or applies on its own at a full turn.NHTSA ID 10113364
This Preliminary Information communication advises the technician that the Hydro-Boost is not serviceable and will need to be replaced if the brake pedal moves or applies on its own at a full turn.
Components: SERVICE BRAKES, HYDRAULIC:PEDALS AND LINKAGES. Confirm detailed applicability in the original document.
Source record 10113364 at NHTSAPIP5226ATHIS PRELIMINARY INFORMATION COMMUNICATION PROVIDES INFORMATION TO THE TECHNICIAN ABOUT FINDING NEEDLE BEARINGS DURING AN OIL CHANGE. TECHNICIAN WILL GAIN ACCESS TO THE ROLLER ROCKERS TO INSPECT THEM. ONLY REPLACE THE ROLLER RO…NHTSA ID 10096026
THIS PRELIMINARY INFORMATION COMMUNICATION PROVIDES INFORMATION TO THE TECHNICIAN ABOUT FINDING NEEDLE BEARINGS DURING AN OIL CHANGE. TECHNICIAN WILL GAIN ACCESS TO THE ROLLER ROCKERS TO INSPECT THEM. ONLY REPLACE THE ROLLER ROCKER THAT IS MISSING NEEDLE BEARINGS. BE SURE TO CLEAN THE OIL DRAINS TO RETRIEVE THE NEEDLE BEARINGS. EACH ROLLER ROCKER HAS 66 BEARINGS.
Components: EQUIPMENT. Confirm detailed applicability in the original document.
Source record 10096026 at NHTSAPIP5104BTHIS PRELIMINARY INFORMATION COMMUNICATION PROVIDES INFORMATION TO THE TECHNICIAN ABOUT VEHICLES THAT MAY HAVE A COLD ENGINE TICK NOISE FOR 50 SECONDS AT START UP. TECHNICIAN DETERMINES IF THE TICK NOISE IS POSSIBLY COMING FROM…NHTSA ID 10095901
THIS PRELIMINARY INFORMATION COMMUNICATION PROVIDES INFORMATION TO THE TECHNICIAN ABOUT VEHICLES THAT MAY HAVE A COLD ENGINE TICK NOISE FOR 50 SECONDS AT START UP. TECHNICIAN DETERMINES IF THE TICK NOISE IS POSSIBLY COMING FROM THE EXHAUST MANIFOLD, AS THIS NOISE COULD EASILY BE MISTAKEN FOR AN ENGINE TICK NOISE. IF YOUR SI DIAGNOSIS DOES NOT ISOLATE THE CAUSE OF THIS CONCERN, THIS CONCERN SHOULD BE CONSIDERED A VEHICLE DESIGN CHARACTERISTIC OF THE ECM CALIBRATION AND NO ADDITIONAL REPAIRS SHOULD BE PERFORMED.
Components: ENGINE. Confirm detailed applicability in the original document.
Source record 10095901 at NHTSA03-08-46-004RThis informational bulletin provides information on Part Restriction and Ordering Process Information for OnStar Vehicle Communication Interface Modules (VCIM) (GMNA Only)NHTSA ID 10112299
This informational bulletin provides information on Part Restriction and Ordering Process Information for OnStar Vehicle Communication Interface Modules (VCIM) (GMNA Only)
Components: EQUIPMENT:ELECTRICAL · EQUIPMENT:ELECTRICAL:NAVIGATIONAL SYSTEM(GLOBAL POSITIONING SYSTEM). Confirm detailed applicability in the original document.
Source record 10112299 at NHTSA05-08-51-001HThis informational bulletin provides information on removing paint stains on the under side of protective shipping filmNHTSA ID 10112264
This informational bulletin provides information on removing paint stains on the under side of protective shipping film
Components: STRUCTURE:BODY. Confirm detailed applicability in the original document.
Source record 10112264 at NHTSAPI1344BSome customers may comment that the vehicle has reduced acceleration at low speed and/or transmission is slipping from a launch. Technicians may find DTC P0751 set or stored in history. This condition may be caused by the Clutc…NHTSA ID 10075716
Some customers may comment that the vehicle has reduced acceleration at low speed and/or transmission is slipping from a launch. Technicians may find DTC P0751 set or stored in history. This condition may be caused by the Clutch Select Solenoid Valve 2 (359), located in the lower valve body, sticking in its bore resulting in a 4th gear start. Note: This condition can be very intermittent and difficult to duplicate.
Components: POWER TRAIN:AUTOMATIC TRANSMISSION. Confirm detailed applicability in the original document.
Source record 10075716 at NHTSASB-00-06-01-026GGENERAL MOTORS: IN SOME VEHICLES AND TRUCKS, WHEN TRANSFERRING INTAKE MANIFOLD TO REPLACE AN ENGINE LONG SERVICE BLOCK, DUE TO INTERNAL DAMAGE, EXTREME CAUTION MUST BE TAKEN FOR COMPONENT DEBRIS VIA BROKEN, BENT OR MISSING INTA…NHTSA ID 10059095
GENERAL MOTORS: IN SOME VEHICLES AND TRUCKS, WHEN TRANSFERRING INTAKE MANIFOLD TO REPLACE AN ENGINE LONG SERVICE BLOCK, DUE TO INTERNAL DAMAGE, EXTREME CAUTION MUST BE TAKEN FOR COMPONENT DEBRIS VIA BROKEN, BENT OR MISSING INTAKE VALVES. *PE
Components: ENGINE · ENGINE AND ENGINE COOLING:EXHAUST SYSTEM:MANIFOLD/HEADER/MUFFLER/TAIL PIPE. Confirm detailed applicability in the original document.
Source record 10059095 at NHTSAPIP-5088-CGMC/CHEVROLET: TO ASSIST ENGINEERING PRODUCT FEEDBACK, PARTS FOR DURAMAX DIESEL ENGINE, HAS BEEN PLACED ON RESTRICTIONS, BY PRODUCT QUALITY CENTER (PQC). MODEL 2010-16 DURAMAX. *PENHTSA ID 10059084
GMC/CHEVROLET: TO ASSIST ENGINEERING PRODUCT FEEDBACK, PARTS FOR DURAMAX DIESEL ENGINE, HAS BEEN PLACED ON RESTRICTIONS, BY PRODUCT QUALITY CENTER (PQC). MODEL 2010-16 DURAMAX. *PE
Components: ENGINE AND ENGINE COOLING:ENGINE:DIESEL. Confirm detailed applicability in the original document.
Source record 10059084 at NHTSAPIP-5272-ACHEVROLET/GMC: ON TRUCKS/SUVS AFTER HAVING AN OIL AND FILTER CHANGE, THE PRESSURE FOR OIL IS LOW AND SES LIGHT HAD DIAGNOSTIC TROUBLE CODE (DTC) P0521 APPEAR. MODEL 2014-15 SILVERADO, SUBURBAN, TAHOE, SIERRA, YUKON, YUKON XL. *PENHTSA ID 10059068
CHEVROLET/GMC: ON TRUCKS/SUVS AFTER HAVING AN OIL AND FILTER CHANGE, THE PRESSURE FOR OIL IS LOW AND SES LIGHT HAD DIAGNOSTIC TROUBLE CODE (DTC) P0521 APPEAR. MODEL 2014-15 SILVERADO, SUBURBAN, TAHOE, SIERRA, YUKON, YUKON XL. *PE
Components: ENGINE. Confirm detailed applicability in the original document.
Source record 10059068 at NHTSARecords below contain the NHTSA bulk summary unless a document-reviewed explainer is linked. A service bulletin is not a safety recall or a promise of a free repair. Records may be revised or superseded; verify the current document with the manufacturer.
04 / Agency investigations
Official inquiries.
An investigation is an inquiry into a potential concern. Its presence does not establish a defect, and a closed case does not certify a car’s condition.
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