The vehicle dossier US · 2019
2019 Ford
TRANSIT CONNECTProblems & recalls
51 distinct owner reports in the NHTSA snapshot. Transmission & drivetrain appears in 24 of them. Explore what was reported—and which official actions are on file.
01 / Owner-reported evidence
What owners reported.
Categories attached to 51 distinct reports. A report can mention more than one component, so category totals can overlap.
See original component labels
These are reports made to NHTSA, not verified diagnoses. More reports can reflect more vehicles, more time on the road, or greater reporting activity.
The reporting timeline
When reports arrived.
Reports by year filed, not by the year a problem occurred. Showing the latest 8 years with reports.
30,000 miles is the median among 12 reports with usable mileage. The middle half spans 3,000–67,000 miles.
This describes the submitted reports. It does not predict when a vehicle will fail.
02 / Official safety campaigns
8 recall campaigns on file.
A campaign can cover only certain production dates or configurations. The count does not tell you whether an individual car has an open recall.
BACK OVER PREVENTION:SOFTWARECampaign 25V442000
Reported concern
Ford Motor Company (Ford) is recalling certain 2018-2022 Transit Connect, 2019-2020 MKZ, MKX, Edge, Continental, F-150, Nautilus, Fusion, 2019-2023 Ranger, Mustang, 2020-2021 EcoSport, Expedition, Navigator, 2020-2022 Escape, F-250 SD, Corsair, 2020-2023 Aviator, Transit, 2020-2024 Explorer, 2021-2024 Bronco Sport, and 2022-2024 Maverick vehicles. A software error may cause the rearview camera to display a blank image, or the image may remain on the display after the backing event has ended.
Manufacturer’s stated response
Dealers will update the rearview camera software, free of charge. Owner notification letters were mailed September 4, 2025. Owners may contact Ford customer service at 1-866-436-7332. Ford's number for this recall is 25S72.
Manufacturer campaign: 25S72
Read campaign 25V442000 at NHTSAPOWER TRAIN:AUTOMATIC TRANSMISSION:CONTROL MODULE (TCM/PCM/TECM)Campaign 25V196000
Reported concern
Ford Motor Company (Ford) is recalling certain 2019-2020 Transit Connect vehicles previously repaired incorrectly under recall number 20V-636. The powertrain control module (PCM) software has fail-safe temperature threshold values higher than intended for the engine. This may delay engine cooling and result in engine overheating.
Manufacturer’s stated response
Dealers will update the powertrain control module (PCM) software, free of charge. Owner notification letters were mailed April 21, 2025. Owners may contact Ford customer service at 1-866-436-7332. Ford's number for this recall is 25S32.
Manufacturer campaign: 25S32
Read campaign 25V196000 at NHTSAVISIBILITY:FIXED PANARAMIC ROOF/SKY LIGHT ASSEMBLYCampaign 24V294000
Reported concern
Ford Motor Company (Ford) is recalling certain 2017-2019 Transit Connect vehicles. An improper bond may exist between the panoramic roof and the vehicle body, which can result in the panel detaching from the vehicle.
Manufacturer’s stated response
Dealers will remove, clean, and reinstall the panoramic roof panel, free of charge. Owner notification letters were mailed June 4, 2024. Owners may contact Ford customer service at 1-866-436-7332. Ford's number for this recall is 24S29.
Manufacturer campaign: 24S29
Read campaign 24V294000 at NHTSAPOWER TRAIN:SHIFT LINKAGE/CABLE/RODCampaign 22V413000
Reported concern
Ford Motor Company (Ford) is recalling certain 2013-2019 Escape, 2013-2018 C-Max, 2013-2016 Fusion, 2013-2021 Transit Connect, and 2015-2018 Edge vehicles. The bushing that attaches the shifter cable to the transmission may degrade or detach.
Manufacturer’s stated response
Dealers will replace the under hood shift bushing and add a protective cap over the shift cable bushing, free of charge. Interim owner notification letters, informing owners of the safety risk, were mailed July 1, 2022. Remedy parts are expected to be available in 4th Quarter 2022. Owner notification letters were mailed October 27, 2022. Owners may contact Ford customer service at 1-866-436-7332. Ford's number for this recall is 22S43.
Manufacturer campaign: 22S43
Read campaign 22V413000 at NHTSAPOWER TRAIN:SHIFT LINKAGE/CABLE/RODCampaign 21V376000
Reported concern
Ford Motor Company (Ford) is recalling certain 2013-2021 Transit Connect vehicles equipped with 2.5L engines. The bushing that attaches the shifter cable to the transmission may degrade or detach.
Manufacturer’s stated response
Dealers will replace the underhood shifter cable bushing, and add a protective cap, free of charge. Owner notification letters were mailed on June 29, 2021. Owners may contact Ford customer service at 1-866-436-7332. Ford's number for this recall is 21S24.
Manufacturer campaign: 21S24
Read campaign 21V376000 at NHTSAAIR BAGS:FRONTAL:PASSENGER SIDE:INFLATOR MODULECampaign 20V791000
Reported concern
Ford Motor Company (Ford) is recalling certain 2020 EcoSport and 2019-2020 Transit Connect vehicles. Depending on the model, either the driver side or passenger side frontal air bag modules are missing the first-stage booster propellant and sleeve. As such, these vehicles fail to comply with the requirements of Federal Motor Vehicle Safety Standard number 208, "Occupant Crash Protection."
Manufacturer’s stated response
Ford will notify owners, and dealers will replace the affected air bag module on either the driver or passenger side, free of charge. This recall began February 18, 2021. Owners may contact Ford customer service at 1-866-436-7332. Ford's number for this recall is 20C26.
Manufacturer campaign: 20C26
Read campaign 20V791000 at NHTSAPOWER TRAIN:AUTOMATIC TRANSMISSION:CONTROL MODULE (TCM/PCM/TECM)Campaign 20V636000
Reported concern
Ford Motor Company (Ford) is recalling certain 2019-2020 Transit Connect vehicles equipped with 2.5L engines. The powertrain control module (PCM) software has fail-safe temperature threshold values higher than intended for the engine. This may delay the fail-safe cooling strategy in the event of coolant loss and result in engine overheating.
Manufacturer’s stated response
Ford will notify owners, and dealers will update the PCM software, free of charge. The recall began November 10, 2020. Owners may contact Ford customer service at 1-866-436-7332. Ford's number for this recall is 20S60.
Manufacturer campaign: 20S60
Read campaign 20V636000 at NHTSAPOWER TRAIN:AUTOMATIC TRANSMISSIONCampaign 20V550000
Reported concern
Ford Motor Company (Ford) is recalling certain 2019-2020 Edge, Transit Connect and Lincoln MKX and 2020 Escape and Lincoln Corsair vehicles. The start/stop accumulator endcap may have missing or loose bolts.
Manufacturer’s stated response
Ford will notify owners, and dealers will replace the start/stop accumulator, free of charge. The recall began September 23, 2020. Owners may contact Ford customer service at 1-866-436-7332. Ford's number for this recall is 20S49.
Manufacturer campaign: 20S49
Read campaign 20V550000 at NHTSA03 / The manufacturer’s record
Instructions. Updates. Responses.
109 distinct communications list this model-year. Showing the latest 12. A matching model-year does not establish that every engine, trim or reported symptom is covered.
25N17Advance Notice – Customer Satisfaction Program 25N17 Certain 2015-2025 Model Year Multiple Vehicle Lines Rear View Camera Replacement If Required After Dealer EvaluationNHTSA ID 11030282
Advance Notice – Customer Satisfaction Program 25N17 Certain 2015-2025 Model Year Multiple Vehicle Lines Rear View Camera Replacement If Required After Dealer Evaluation
Components: BACK OVER PREVENTION: REARVIEW SYSTEM BRAKING · BACK OVER PREVENTION: WARNINGS · LANE DEPARTURE: BLIND SPOT DETECTION · UNKNOWN OR OTHER. Confirm detailed applicability in the original document.
Source record 11030282 at NHTSASSM 54601Ford and Lincoln vehicles equipped with wired keyless entry keypad systems and accessory wireless keyless entry keypad systems may or may not come with a wallet card containing the master code. Unlike the integrated wired keypa…NHTSA ID 11029052
Ford and Lincoln vehicles equipped with wired keyless entry keypad systems and accessory wireless keyless entry keypad systems may or may not come with a wallet card containing the master code. Unlike the integrated wired keypad, the accessory wireless keypad master code cannot be retrieved from the vehicle using a diagnostic scan tool or from the label printed on the body control module (BCM). The Factory Keyless Entry Code application within the diagnostic scan tool will not provide an applicable master code for the accessory wireless keypad. If the wallet card for an accessory keypad is not available, the "Wireless RF Keypad Diagnosis Guide" can be referenced and provides direction on how to retrieve the master code. This guide is located under the Workshop Manual tab > Accessories > Installation > Wireless RF Keypad Diagnosis Guide > PPT C > Step C2.<br /><br /> Note: The only available keypad for some vehicles from the assembly plant is the accessory wireless keyless entry keypad. The integrated wired keypad cannot be installed on vehicles not equipped from the factory with a wired keyless entry k
Components: ELECTRICAL SYSTEM · STRUCTURE:BODY · UNKNOWN OR OTHER. Confirm detailed applicability in the original document.
Source record 11029052 at NHTSASSM 54589Some 2019-2024 Ford and Lincoln vehicles equipped with SYNC3 may experience various connectivity concerns with The Ford App Lincoln App including but not limited to: missing activation prompt pop-upon the vehicle's center displ…NHTSA ID 11029595
Some 2019-2024 Ford and Lincoln vehicles equipped with SYNC3 may experience various connectivity concerns with The Ford App Lincoln App including but not limited to: missing activation prompt pop-upon the vehicle's center display screen when attempting to activate vehicle through The Ford App Lincoln App, incorrect location global positioning system GPS reported through The Ford App Lincoln App, problems with remote commands being performed through The Ford App Lincoln App and or incorrect data information reported on The Ford App Lincoln App. These symptoms will be accompanied by diagnostic trouble code DTC B156D 89 in the TCU. This may be due to the accessory protocol interface module APIM software. To correct the condition, update the APIM software.
Components: ELECTRICAL SYSTEM. Confirm detailed applicability in the original document.
Source record 11029595 at NHTSATSB 25-2550This article supersedes TSB 24-2092 to update model years. Some of the vehicles listed in the Model statement above may exhibit at least one of the following conditions: Transmission slipping Harsh Engagements Clutch DTCs…NHTSA ID 11027604
This article supersedes TSB 24-2092 to update model years. Some of the vehicles listed in the Model statement above may exhibit at least one of the following conditions: Transmission slipping Harsh Engagements Clutch DTCs This may be due to worn needle bearings in the output planet carrier assembly.
Components: POWER TRAIN. Confirm detailed applicability in the original document.
Source record 11027604 at NHTSASSM 54366Some 2015-2021 Ford and Lincoln vehicles may exhibit an illuminated MIL with diagnostic trouble codes (DTCs) P0011, P0012, P0014, P0015, P0016, P0017, P0018, P0019, P0021, P0022, P0024 and/or P0025. Pinpoint test HK in the Powe…NHTSA ID 11025611
Some 2015-2021 Ford and Lincoln vehicles may exhibit an illuminated MIL with diagnostic trouble codes (DTCs) P0011, P0012, P0014, P0015, P0016, P0017, P0018, P0019, P0021, P0022, P0024 and/or P0025. Pinpoint test HK in the Powertrain Control and Emissions Diagnosis (PC/ED) or in Section 303-14 of the Workshop Manual (WSM) has been updated to address this concern.
Components: ELECTRICAL SYSTEM · POWER TRAIN. Confirm detailed applicability in the original document.
Source record 11025611 at NHTSASSM 54116Various 2019-2024 Ford and Lincoln vehicles equipped with SYNC 3 may experience a partially or fully black center display screen at start-up using Apple CarPlay or Android Auto. This does not affect rear camera operation. This …NHTSA ID 11021803
Various 2019-2024 Ford and Lincoln vehicles equipped with SYNC 3 may experience a partially or fully black center display screen at start-up using Apple CarPlay or Android Auto. This does not affect rear camera operation. This may be due to interference from the phone being connected into the media hub using a universal serial bus (USB) cable during SYNC system boot up. To correct his condition, advise the customer to disconnect the USB cable from the phone. If the center display screen displays normally, reconnect the phone. If the concern persists, disconnect the phone from the USB cable, cycle the ignition off and open the driver's door so the interior lights come on. Close the door, start the vehicle and wait for the center display screen to boot up past the start-up animation and display the home screen, then reconnect the phone using the USB cable. If the concern persists after this procedure, follow normal Workshop Manual diagnostics for a blank screen concern.
Components: ELECTRICAL SYSTEM · UNKNOWN OR OTHER. Confirm detailed applicability in the original document.
Source record 11021803 at NHTSA24B47 S1CERTAIN 2018-2024 MODEL YEAR VARIOUS VEHICLES — UPDATE SYNC SOFTWARENHTSA ID 11019259
CERTAIN 2018-2024 MODEL YEAR VARIOUS VEHICLES — UPDATE SYNC SOFTWARE
Components: UNKNOWN OR OTHER. Confirm detailed applicability in the original document.
Source record 11019259 at NHTSA24B47 S1Certain 2018 - 2024 Model Year Various Vehicles Update SYNC SoftwareNHTSA ID 11012217
Certain 2018 - 2024 Model Year Various Vehicles Update SYNC Software
Components: UNKNOWN OR OTHER. Confirm detailed applicability in the original document.
Source record 11012217 at NHTSASSM 53040While performing a transmission repair on some 2012-2024 Ford and Lincoln vehicles, a transmission seal kit may be on backorder due to supply chain interruptions. While performing a transmission repair on some 2012-2024 Ford an…NHTSA ID 11008948
While performing a transmission repair on some 2012-2024 Ford and Lincoln vehicles, a transmission seal kit may be on backorder due to supply chain interruptions. While performing a transmission repair on some 2012-2024 Ford and Lincoln vehicles, a transmission seal kit may be on backorder due to supply chain interruptions.
Components: UNKNOWN OR OTHER. Confirm detailed applicability in the original document.
Source record 11008948 at NHTSASSM 52820Some 2019-2024 Ford and Lincoln vehicles equipped with a telematics control unit module (TCU) may exhibit the Location toggle button in the Connectivity setting menu grayed out with an inability to switch it off.NHTSA ID 11006862
Some 2019-2024 Ford and Lincoln vehicles equipped with a telematics control unit module (TCU) may exhibit the Location toggle button in the Connectivity setting menu grayed out with an inability to switch it off.
Components: UNKNOWN OR OTHER. Confirm detailed applicability in the original document.
Source record 11006862 at NHTSASSM 52786Some 2019-2020 Transit Connect vehicles may exhibit a false overheat condition and illuminated malfunction indicator lamp (MIL) with DTCs P1299 and/or P0217 present. Prior to any diagnostics, disconnect the generator electrical…NHTSA ID 11006475
Some 2019-2020 Transit Connect vehicles may exhibit a false overheat condition and illuminated malfunction indicator lamp (MIL) with DTCs P1299 and/or P0217 present. Prior to any diagnostics, disconnect the generator electrical connector C1558B and generator positive cable C1558A then secure properly for testing. If the concern is no longer present when the electrical connections are removed, replace the generator.
Components: ELECTRICAL SYSTEM. Confirm detailed applicability in the original document.
Source record 11006475 at NHTSA24B47Certain 2018 - 2024 Model Year Various Vehicles Update SYNC Software In all the affected vehicles, due to an error in the SYNC software, you may experience SYNC system instability concerns and/or a failure to preserve certain s…NHTSA ID 11006036
Certain 2018 - 2024 Model Year Various Vehicles Update SYNC Software In all the affected vehicles, due to an error in the SYNC software, you may experience SYNC system instability concerns and/or a failure to preserve certain settings across ignition cycles. This may result in a black infotainment screen that does not affect rear view camera, incorrect language setting, erased or unsaved radio presets, and potential inability to perform software updates.
Components: UNKNOWN OR OTHER. Confirm detailed applicability in the original document.
Source record 11006036 at NHTSARecords below contain the NHTSA bulk summary unless a document-reviewed explainer is linked. A service bulletin is not a safety recall or a promise of a free repair. Records may be revised or superseded; verify the current document with the manufacturer.
04 / Agency investigations
Official inquiries.
An investigation is an inquiry into a potential concern. Its presence does not establish a defect, and a closed case does not certify a car’s condition.
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