The vehicle dossier US · 2020

2020 Ford
MUSTANGProblems & recalls

120 distinct owner reports in the NHTSA snapshot. Other components appears in 47 of them. Explore what was reported—and which official actions are on file.

Snapshot Sep 28, 2026Live NHTSA complaint API How this dossier is compiled

01 / Owner-reported evidence

What owners reported.

Categories attached to 120 distinct reports. A report can mention more than one component, so category totals can overlap.

Other components47 reports
Engine27 reports
Transmission & drivetrain25 reports
Electrical system25 reports
Brakes17 reports
Air bags8 reports
Fuel system8 reports
Body & structure6 reports
Visibility5 reports
Steering2 reports
Suspension1 reports
See original component labels
ELECTRICAL SYSTEM25
ENGINE25
POWER TRAIN24
UNKNOWN OR OTHER22
SERVICE BRAKES15
AIR BAGS8
FUEL/PROPULSION SYSTEM7
BACK OVER PREVENTION7
STRUCTURE:BODY5
VEHICLE SPEED CONTROL4
FORWARD COLLISION AVOIDANCE: AUTOMATIC EMERGENCY BRAKING4
SERVICE BRAKES, HYDRAULIC3
SEAT BELTS3
BACK OVER PREVENTION: WARNINGS2
SEATS2
EXTERIOR LIGHTING2
STEERING2
WHEELS2
BACK OVER PREVENTION: SENSING SYSTEM: CAMERA2
ENGINE AND ENGINE COOLING2
VISIBILITY2
ELECTRONIC STABILITY CONTROL (ESC)1
SUSPENSION1
POWER TRAIN:AUTOMATIC TRANSMISSION1
VISIBILITY:REAR WINDOW WIPER/WASHER:MOTOR1
TIRES:TREAD/BELT1
FORWARD COLLISION AVOIDANCE: WARNINGS1
FORWARD COLLISION AVOIDANCE: ADAPTIVE CRUISE CONTROL1
WHEELS:LUGS/NUTS/BOLTS/STUDS1
SERVICE BRAKES, HYDRAULIC:FOUNDATION COMPONENTS:DISC:CALIPER1
SERVICE BRAKES, HYDRAULIC:FOUNDATION COMPONENTS:DISC:ROTOR1
STRUCTURE:BODY:BUMPERS:ACTIVE SHUTTERS/GRILL1
ENGINE AND ENGINE COOLING:EXHAUST SYSTEM:EMISSION CONTROL:CATALYTIC CONVERTOR1
FUEL SYSTEM, GASOLINE:STORAGE:EVAPORATIVE EMISSIONS:HOSES/VALVES/SENSORS1
VISIBILITY:POWER WINDOW DEVICES AND CONTROLS1
VISIBILITY/WIPER1
BACK OVER PREVENTION: REARVIEW SYSTEM BRAKING1

These are reports made to NHTSA, not verified diagnoses. More reports can reflect more vehicles, more time on the road, or greater reporting activity.

The reporting timeline

When reports arrived.

Reports by year filed, not by the year a problem occurred. Showing the latest 7 years with reports.

Year filed (last two digits)Latest report: Sep 15, 2026
Mileage, where supplied

24,000 miles is the median among 38 reports with usable mileage. The middle half spans 6,740–59,000 miles.

This describes the submitted reports. It does not predict when a vehicle will fail.

02 / Official safety campaigns

8 recall campaigns on file.

A campaign can cover only certain production dates or configurations. The count does not tell you whether an individual car has an open recall.

Oct 13, 2025 Safety recallBACK OVER PREVENTION: SENSING SYSTEM: CAMERACampaign 25V695000

Reported concern

Ford Motor Company (Ford) is recalling certain 2015-2019 Flex, 2015 Explorer, Lincoln MKT, Lincoln MKZ, 2015-2016 C-Max, Escape, Taurus, 2016 Fusion, 2018-2019 Taurus, 2019 Lincoln MKT, Fiesta, and 2020 Mustang vehicles. The rearview camera may display a distorted, intermittent, or blank image when the vehicle is in reverse.

Manufacturer’s stated response

Dealers will inspect and replace the rearview camera as necessary, free of charge. This will be a phased campaign, with the remedy becoming available in different phases based on model and model years. Interim letters notifying owners of the safety risk were mailed on October 25, 2025. Additional letters will be mailed once the final remedy is available on each phase. Mustang owner notification letters were mailed January 2, 2026. Owners may contact Ford customer service at 1-866-436-7332. Ford's number for this recall is 25SA9. Vehicle Identification Numbers (VINs) involved in this recall became searchable on NHTSA.gov on October 14, 2025.

Manufacturer campaign: 25SA9

Read campaign 25V695000 at NHTSA
Jun 27, 2025 Safety recallBACK OVER PREVENTION:SOFTWARECampaign 25V442000

Reported concern

Ford Motor Company (Ford) is recalling certain 2018-2022 Transit Connect, 2019-2020 MKZ, MKX, Edge, Continental, F-150, Nautilus, Fusion, 2019-2023 Ranger, Mustang, 2020-2021 EcoSport, Expedition, Navigator, 2020-2022 Escape, F-250 SD, Corsair, 2020-2023 Aviator, Transit, 2020-2024 Explorer, 2021-2024 Bronco Sport, and 2022-2024 Maverick vehicles. A software error may cause the rearview camera to display a blank image, or the image may remain on the display after the backing event has ended.

Manufacturer’s stated response

Dealers will update the rearview camera software, free of charge. Owner notification letters were mailed September 4, 2025. Owners may contact Ford customer service at 1-866-436-7332. Ford's number for this recall is 25S72.

Manufacturer campaign: 25S72

Read campaign 25V442000 at NHTSA
Oct 27, 2023 Safety recallELECTRICAL SYSTEM:BODY CONTROL MODULE/BCMCampaign 23V727000

Reported concern

Ford Motor Company (Ford) is recalling certain 2020-2023 Mustang vehicles. The brake fluid level sensor may not activate the visual warning indicator when the brake fluid is low. As such, these vehicles fail to comply with the requirements of Federal Motor Vehicle Safety Standard number 135, "Light Vehicle Brake Systems."

Manufacturer’s stated response

Dealers will update the body control module software, free of charge. Owner notification letters were mailed December 21, 2023. Owners may contact Ford customer service at 1-866-436-7332. Ford's number for this recall is 23C35.

Manufacturer campaign: 23C35

Read campaign 23V727000 at NHTSA
May 27, 2022 Safety recallPOWER TRAIN:AUTOMATIC TRANSMISSION:CONTROL MODULE (TCM/PCM/TECM)Campaign 22V382000

Reported concern

Ford Motor Company (Ford) is recalling certain 2019-2020 Mustang vehicles equipped with 5.0L engines and manual transmissions. The Powertrain Control Module (PCM) may broadcast an unintended faulted signal to the modules controlling the reverse camera, reverse light, and driver assist features, which may disable all of these functions.

Manufacturer’s stated response

Dealers will update the PCM software, free of charge. Owner notification letters were mailed June 15, 2022. Owners may contact Ford customer service at 1-866-436-7332. Ford's number for this recall is 22S37.

Manufacturer campaign: 22S37

Read campaign 22V382000 at NHTSA
Sep 23, 2020 Safety recallBACK OVER PREVENTION: SENSING SYSTEM: CAMERACampaign 20V575000

Reported concern

Ford Motor Company (Ford) is recalling certain 2020 Ford F-150, F-250, F-350, F-450, F-550, Explorer, Mustang, Transit, Expedition, Escape, Ranger and Edge, and Lincoln Nautilus and Corsair vehicles. Due to a poor electrical connection, the rearview camera may intermittently display a blank or distorted image. As such, these vehicles fail to comply with the requirements of Federal Motor Vehicle Safety Standard (FMVSS) number 111, "Rear Visibility."

Manufacturer’s stated response

Ford will notify owners, and dealers will replace the rearview camera, free of charge. The recall began November 17, 2020. Remedy became available on February 1, 2021. Owner notification letters were mailed on February 1, 2021. Owners may contact Ford customer service at 1-866-436-7332. Ford's number for this recall is 20C19.

Manufacturer campaign: 20C19

Read campaign 20V575000 at NHTSA
Sep 23, 2020 Safety recallSERVICE BRAKES, HYDRAULIC:PEDALS AND LINKAGESCampaign 20V573000

Reported concern

Ford Motor Company (Ford) is recalling certain 2020 Mustang vehicles equipped with automatic transmissions. The brake pedal bracket may fracture during sudden stopping.

Manufacturer’s stated response

Ford will notify owners, and dealers will replace the brake pedal bracket assembly, free of charge. The recall began January 26, 2021. Owners may contact Ford customer service at 1-866-436-7332. Ford's number for this recall is 20S52.

Manufacturer campaign: 20S52

Read campaign 20V573000 at NHTSA
May 27, 2020 Safety recallFORWARD COLLISION AVOIDANCE: SENSING SYSTEM: CAMERACampaign 20V306000

Reported concern

Ford Motor Company (Ford) is recalling certain 2020 Mustang vehicles equipped a forward-looking camera. The camera may be misaligned to the vehicle and features that are dependent on the camera such as Pre-Collision Assist, Adaptive Cruise Control, Lane Keeping System, Driver Alert, and Auto High Beam Control may not function as intended.

Manufacturer’s stated response

Ford will notify owners, and dealers will perform the Lane Departure Warning System camera alignment procedure, free of charge. This recall began June 17, 2020. Owners may contact Ford customer service at 1-866-436-7332. Ford's number for this recall is 20S26.

Manufacturer campaign: 20S26

Read campaign 20V306000 at NHTSA
May 8, 2020 Safety recallELECTRICAL SYSTEM: INSTRUMENT CLUSTER/PANELCampaign 20V263000

Reported concern

Ford Motor Company (Ford) is recalling certain 2019 Expedition and 2019-2020 Mustang vehicles. The "Transmission Not In Park" warning message and associated chime duration are shorter than intended.

Manufacturer’s stated response

Ford will notify owners, and dealers will reprogram the instrument cluster, free of charge. The recall began May 26, 2020. Owners may contact Ford customer service at 1-866-436-7332. Ford's number for this recall is 20S21.

Manufacturer campaign: 20S21

Read campaign 20V263000 at NHTSA
Check this car’s VIN at NHTSA

03 / The manufacturer’s record

Instructions. Updates. Responses.

184 distinct communications list this model-year. Showing the latest 12. A matching model-year does not establish that every engine, trim or reported symptom is covered.

Apr 29, 2026 Other25H05 S1Harvest Program 25H05 – Supplement #1 Certain 2011-2021 Model Year Vehicles Software Verification Harvest ProgramNHTSA ID 11031792

Harvest Program 25H05 – Supplement #1 Certain 2011-2021 Model Year Vehicles Software Verification Harvest Program

Components: ELECTRICAL SYSTEM · UNKNOWN OR OTHER. Confirm detailed applicability in the original document.

Source record 11031792 at NHTSA
Apr 2, 2026 Service Bulletin/Repair InstructionsSSM 54720Various 2020-2026 Ford and Lincoln vehicles equipped with blind spot information system (BLIS) may experience an inoperative blind spot monitoring with a "Blind Spot System Fault" message displayed in the instrument panel clust…NHTSA ID 11031263

Various 2020-2026 Ford and Lincoln vehicles equipped with blind spot information system (BLIS) may experience an inoperative blind spot monitoring with a "Blind Spot System Fault" message displayed in the instrument panel cluster (IPC). This may also be accompanied by diagnostic trouble codes (DTCs) B118C:11 and/or B118C:15 stored in the driver door module (DDM), and/or B118D:11 and/or B118D:15 stored in the passenger door module (PDM). This may be due to the wiring connector from the mirror to the BLIS module. If diagnostics lead to an internal mirror wiring harness fault, a new lower level BLIS light pigtail is now released for service. It is not necessary to replace the exterior mirror assembly. Use part number SC3Z-14A411-B to resolve the concern.

Components: ELECTRICAL SYSTEM · LANE DEPARTURE: BLIND SPOT DETECTION. Confirm detailed applicability in the original document.

Source record 11031263 at NHTSA
Mar 18, 2026 Service Bulletin/Repair InstructionsTSB 26-2112This bulletin supersedes TSB 26-2059. Reason For Update: To add missing labor operations. Some of the vehicles listed in the Model statement above may exhibit at least one of the following conditions: - No upshift past second g…NHTSA ID 11030178

This bulletin supersedes TSB 26-2059. Reason For Update: To add missing labor operations. Some of the vehicles listed in the Model statement above may exhibit at least one of the following conditions: - No upshift past second gear - Unable to achieve third gear ratio - Illuminated malfunction indicator lamp (MIL) with DTCs P0757 and P2701 This may be due to a damaged one-way clutch (OWC).

Components: FUEL/PROPULSION SYSTEM · POWER TRAIN · UNKNOWN OR OTHER. Confirm detailed applicability in the original document.

Source record 11030178 at NHTSA
Feb 24, 2026 Service Bulletin/Repair InstructionsSSM 54601Ford and Lincoln vehicles equipped with wired keyless entry keypad systems and accessory wireless keyless entry keypad systems may or may not come with a wallet card containing the master code. Unlike the integrated wired keypa…NHTSA ID 11029052

Ford and Lincoln vehicles equipped with wired keyless entry keypad systems and accessory wireless keyless entry keypad systems may or may not come with a wallet card containing the master code. Unlike the integrated wired keypad, the accessory wireless keypad master code cannot be retrieved from the vehicle using a diagnostic scan tool or from the label printed on the body control module (BCM). The Factory Keyless Entry Code application within the diagnostic scan tool will not provide an applicable master code for the accessory wireless keypad. If the wallet card for an accessory keypad is not available, the "Wireless RF Keypad Diagnosis Guide" can be referenced and provides direction on how to retrieve the master code. This guide is located under the Workshop Manual tab > Accessories > Installation > Wireless RF Keypad Diagnosis Guide > PPT C > Step C2.<br /><br /> Note: The only available keypad for some vehicles from the assembly plant is the accessory wireless keyless entry keypad. The integrated wired keypad cannot be installed on vehicles not equipped from the factory with a wired keyless entry k

Components: ELECTRICAL SYSTEM · STRUCTURE:BODY · UNKNOWN OR OTHER. Confirm detailed applicability in the original document.

Source record 11029052 at NHTSA
Feb 17, 2026 OtherSSM 54589Some 2019-2024 Ford and Lincoln vehicles equipped with SYNC3 may experience various connectivity concerns with The Ford App Lincoln App including but not limited to: missing activation prompt pop-upon the vehicle's center displ…NHTSA ID 11029595

Some 2019-2024 Ford and Lincoln vehicles equipped with SYNC3 may experience various connectivity concerns with The Ford App Lincoln App including but not limited to: missing activation prompt pop-upon the vehicle's center display screen when attempting to activate vehicle through The Ford App Lincoln App, incorrect location global positioning system GPS reported through The Ford App Lincoln App, problems with remote commands being performed through The Ford App Lincoln App and or incorrect data information reported on The Ford App Lincoln App. These symptoms will be accompanied by diagnostic trouble code DTC B156D 89 in the TCU. This may be due to the accessory protocol interface module APIM software. To correct the condition, update the APIM software.

Components: ELECTRICAL SYSTEM. Confirm detailed applicability in the original document.

Source record 11029595 at NHTSA
Jan 6, 2026 Other25N16Rear View Camera Inspection For One-Time ReplacementNHTSA ID 11027828

Rear View Camera Inspection For One-Time Replacement

Components: VISIBILITY/WIPER. Confirm detailed applicability in the original document.

Source record 11027828 at NHTSA
Dec 22, 2025 Other25N16Certain 2015-2020 Model Year Multiple Vehicle Lines Rear View Camera Inspection For One-Time ReplacementNHTSA ID 11026890

Certain 2015-2020 Model Year Multiple Vehicle Lines Rear View Camera Inspection For One-Time Replacement

Components: UNKNOWN OR OTHER · VISIBILITY/WIPER. Confirm detailed applicability in the original document.

Source record 11026890 at NHTSA
Dec 2, 2025 Other25L02Special Field Action 25L02 Certain 2017-2024 Model Year California Emissions-Certified Vehicles Transmission Control Assembly ReimbursementNHTSA ID 11026928

Special Field Action 25L02 Certain 2017-2024 Model Year California Emissions-Certified Vehicles Transmission Control Assembly Reimbursement

Components: UNKNOWN OR OTHER. Confirm detailed applicability in the original document.

Source record 11026928 at NHTSA
Nov 19, 2025 Other25H05This is a proactive investigation program by Ford Motor Company to inspect a limited number of affected vehicles that are customer-owned. Ford is voluntarily conducting this program to evaluate the software currently installed …NHTSA ID 11026013

This is a proactive investigation program by Ford Motor Company to inspect a limited number of affected vehicles that are customer-owned. Ford is voluntarily conducting this program to evaluate the software currently installed on one or more electronic modules in the affected vehicles.

Components: ELECTRICAL SYSTEM · UNKNOWN OR OTHER. Confirm detailed applicability in the original document.

Source record 11026013 at NHTSA
Nov 12, 2025 Service Bulletin/Repair InstructionsSSM 54366Some 2015-2021 Ford and Lincoln vehicles may exhibit an illuminated MIL with diagnostic trouble codes (DTCs) P0011, P0012, P0014, P0015, P0016, P0017, P0018, P0019, P0021, P0022, P0024 and/or P0025. Pinpoint test HK in the Powe…NHTSA ID 11025611

Some 2015-2021 Ford and Lincoln vehicles may exhibit an illuminated MIL with diagnostic trouble codes (DTCs) P0011, P0012, P0014, P0015, P0016, P0017, P0018, P0019, P0021, P0022, P0024 and/or P0025. Pinpoint test HK in the Powertrain Control and Emissions Diagnosis (PC/ED) or in Section 303-14 of the Workshop Manual (WSM) has been updated to address this concern.

Components: ELECTRICAL SYSTEM · POWER TRAIN. Confirm detailed applicability in the original document.

Source record 11025611 at NHTSA
Oct 30, 2025 Service Bulletin/Repair InstructionsTSB 25-2475This bulletin supersedes TSB 25-2301. Reason for update: update the Part List Description. Some of the vehicles listed in the Model statement above may exhibit at least one of the following conditions: * Harsh engagement * Dela…NHTSA ID 11024874

This bulletin supersedes TSB 25-2301. Reason for update: update the Part List Description. Some of the vehicles listed in the Model statement above may exhibit at least one of the following conditions: * Harsh engagement * Delayed engagement * Harsh shift * Delayed shift * Illuminated malfunction indicator lamp (MIL) with diagnostic trouble codes (DTC) P0751, P0752, P0756, P0757, P0761, P0762, P0766, P0767, P0771, P0772, P2700, P2701, P2702, P2703, P2704, P2705, P2707, P2708, P0729, P0731, P0732, P0733, P0734, P0735, P0736, P076F, P07D9, P07F6 and/or P07F7 stored in the powertrain control module (PCM) or transmission control module (TCM). This may be due to axial movement of the CDF clutch cylinder (7H351) sleeve causing hydraulic circuit leaks. NOTE: If internal transmission service is required to address a concern detected with the CDF clutch cylinder following this article, technicians should carefully inspect and replace other transmission components and flush transmission fluid cooler only as necessary as needed to ensure proper function. Add a new line to the repair order to document any additional

Components: POWER TRAIN. Confirm detailed applicability in the original document.

Source record 11024874 at NHTSA
Oct 21, 2025 Service Bulletin/Repair InstructionsSSM 54313Some 2020-2025 various Ford and Lincoln vehicles equipped with blind spot information system (BLIS) may experience an inoperative blind spot monitoring with a "Blind Spot System Fault" message displayed in the instrument panel …NHTSA ID 11024526

Some 2020-2025 various Ford and Lincoln vehicles equipped with blind spot information system (BLIS) may experience an inoperative blind spot monitoring with a "Blind Spot System Fault" message displayed in the instrument panel cluster (IPC). This may also be accompanied by diagnostic trouble codes (DTCs) B118C:11 and/or B118C:15 stored in the driver door module (DDM), and/or B118D:11 and/or B118D:15 stored in the passenger door module (PDM). This may be due to the wiring connector from the mirror to the BLIS module. If diagnostics lead to an internal mirror wiring harness fault, a new lower level BLIS light pigtail is now released for service. It is not necessary to replace the exterior mirror assembly. Use part number SC3Z-14A411-B to resolve the concern.

Components: ELECTRICAL SYSTEM · LANE DEPARTURE: BLIND SPOT DETECTION. Confirm detailed applicability in the original document.

Source record 11024526 at NHTSA
Browse all manufacturer records by page

Records below contain the NHTSA bulk summary unless a document-reviewed explainer is linked. A service bulletin is not a safety recall or a promise of a free repair. Records may be revised or superseded; verify the current document with the manufacturer.

04 / Agency investigations

Official inquiries.

An investigation is an inquiry into a potential concern. Its presence does not establish a defect, and a closed case does not certify a car’s condition.

Opened Aug 3, 2021 No close date recordedRearview Camera FMVSS 111 NoncomplianceRQ21002

On September 23, 2020, Ford Motor Company (Ford) filed a noncompliance recall report under 49 CFR Part 573 (NHTSA Recall No. 20V-575), recalling 620,246 Model Year (MY) 2020 Ford F-150, F-250, F-350, F-450, F-550, Explorer, Mustang, Transit, Expedition, Escape, Ranger and Edge, and Lincoln Nautilus and Corsair vehicles for a noncompliance with Federal Motor Vehicle Safety Standard (FMVSS) 111, Rear Visibility. Ford's recall described the noncompliance as insufficient electrical conductivity within the printed circuit board (PCB) internal to the camera leading to intermittent rearview camera operation. The supplier of the cameras was Magna Electronics.According to Ford's chronology in the Part 573, during the period February-April 2020, Ford identified and monitored warranty claims pertaining to intermittent or inoperative rearview cameras. Ford reviewed supplier product changes, focusing on changes introduced by the supplier in the October-November 2019 time frame. The Part 573 stated that the issue was brought to Ford's Critical Concerns Review Group (CCRG) for review on May 12, 2020.On July 7, 2020, NHTSA's Vehicle Research and Testing Center (VRTC) informed the Office of Defects Investigation (ODI) of a trend of MY 2020 Escape vehicles with rearview camera malfunctions. ODI contacted Ford the next day, providing five Vehicle Owner Questionnaires (VOQs) alleging inoperative rearview cameras. On July 15, 2020, Ford met with NHTSA to discuss the rearview camera issue. In a subsequent August 24, 2020 meeting, ODI and NHTSA's Office of Vehicle Safety Compliance (OVSC) met with Ford to discuss the recall status and additional VOQs. Ford presented rate and scope data for many of its MY 2020 products during the August 2020 meeting indicating high failure rates for certain models.This RQ is being opened to investigate both the timeliness and scope of Ford's rearview camera recall (20V-575), and Ford's compliance with reporting requirements.The subject reports referenced in the opening resume are identified by the following ODI reference numbers which can be reviewed at NHTSA.gov: 11349813, 11344126, 11342696, 11341486, 11340254, 11337274, 11331444, 11330875, 11329235, 11316960, 11343521, 11341884, 11337226, 11344018, and 11339573.

Find investigation RQ21002

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