2023 Ford
MAVERICK HYBRIDProblems & recalls

For Various Ford and Lincoln vehicles, if diagnostics lead to the replacement of the front seat cushion cover J-clips, lower-level service parts are now available. Use service part W709919-S901 if the J-clip is completely detached from the seat cover and W715386-S424 if the clip is still partially attached. It is not necessary to replace the seat cover if only the J-clip is separating from the cover. Refer to PTS Home > Technical Assistance > Technical Support Videos > Section 501- Body and Paint > Seat J-Clips. For claiming, use causal parts from list below and labor operations 63100A and 63100A5. Causal Parts for claiming: Bronco/Bronco Sport/Escape/Explorer/Expedition/Navigator: 7862900 or 7862901 F-150/F-Super Duty: 1562900 or 1562901 Ranger/Maverick: 6062900 or 6062901

Components: SEATS · UNKNOWN OR OTHER. Confirm detailed applicability in the original document.

Customer Satisfaction Program 25M03 Certain 2020-2025 Model Year Escape, 2021-2025 Model Year Corsair and 2022- 2025 Model Year Maverick Vehicles equipped with a 2.5L Hybrid or Plug-In Hybrid engine - Exhaust Gas Recirculation (EGR) Differential Pressure Sensor Replacement, if Required After Dealer Evaluation

Campaign / software reference: 25M03

Components: ENGINE · UNKNOWN OR OTHER. Confirm detailed applicability in the original document.

Some 2022-2024 Maverick Hybrid vehicles may exhibit an intermittent vibration and/or crunching noise after a cold start while the engine is running with the vehicle stationary in drive with no throttle input and brakes applied. An intermittent engine rocking or rolling motion in one direction may also be observed while the concern is present with the hood open. The noise may be present with no drivability concerns, relevant diagnostic trouble codes (DTC) stored, warning indicators illuminated and/or warning messages displayed. The noise may reduce or be eliminated after several minutes of driving when the powertrain warms up. This condition does not affect vehicle durability and no additional diagnosis or service is required for this condition at this time. Inform customers that they can continue to drive the vehicle and engineering is currently working on a solution for this condition that is expected in Q3 of 2026. Replacement of the engine or transmission will not resolve this condition. Monitor Professional Technician System (PTS) for additional information and schedule

Components: ENGINE · FUEL/PROPULSION SYSTEM · POWER TRAIN. Confirm detailed applicability in the original document.

Some 2022-2024 Maverick hybrid vehicles may exhibit various electrical symptoms and/or a no crank/no start condition related to an intermittent 12V battery drain that has discharged the 12V battery. This may be due to the software in the anti-lock brake system (ABS) module. To correct this condition, download and run the "ABS - Anti-lock Brake System (ABS) Module Software Update" and "ACCM - Air Conditioning Control Module (ACCM) Software Update" applications using the latest software level of the Ford Diagnosis and Repair System (FDRS) scan tool. For claiming use causal part 2005 and labor operation 12651D along with MT2005SSM up to 0.4 hours for ABS module and ACCM programming.

Components: FUEL/PROPULSION SYSTEM · SERVICE BRAKES. Confirm detailed applicability in the original document.

Some 2022-2024 Maverick hybrid vehicles may exhibit a no crank/no start condition with a discharged battery due to a 12V battery drain. This may be due to the software in the air conditioning control module (ACCM). To correct the condition, perform a battery condition test as outlined in Workshop Manual (WSM), Section 414-01 Battery > Mounting and Cables > Diagnosis and Testing > Pinpoint Test A. Download and run the "ACCM - Air Conditioning Control Module (ACCM) Software Update" application in the Ford Diagnosis And Repair System (FDRS) scan tool. If the battery was replaced, download and run the "BCM - Reset The Battery Monitoring Sensor Learned Values" application in FDRS. For claiming, use causal part 19703 and labor operations 10654C and 10654C1 for the battery test and service. Use labor operations 12651DS and 12651D4 for ACCM programming.

Components: FUEL/PROPULSION SYSTEM. Confirm detailed applicability in the original document.

Some 2022-2024 Maverick hybrid vehicles may continue to exhibit a no crank/no start condition due to a 12V battery drain after performing the air conditioning control module (ACCM) software update. This may be due the brake pad self-adjustment routine being run by anti-lock brake system (ABS) module software. Inform customers engineering is aware of this condition and is currently developing an ABS module software update that is expected to be available in late Q2 of 2026. To avoid this 12V battery drain condition, inform customers that they can apply the parking brake when the vehicle is turned off. This will prevent the ABS module from running the self-adjustment routine. <br /><br /> If a vehicle comes in for this condition and ABS software is not suspected, refer to the "Discharged Battery/12-Volt Battery Drain Check" General Service Bulletin (GSB) and monitor Professional Technician System (PTS) for additional information. Schedule service appointments for customers once the repair becomes available. If a vehicle exhibits this concern, submit a Global Concern Report (GCR).

Components: FUEL/PROPULSION SYSTEM · SERVICE BRAKES · UNKNOWN OR OTHER. Confirm detailed applicability in the original document.

Some 2020-2026 Escape and 2022-2026 Maverick 2.5L Duratec hybrid vehicles may require various repairs on the exhaust system. This may require removal of the exhaust heat exchanger. WSM, Section 309-00 Exhaust System > 2.5L Duratec hybrid > Removal and Installation > Exhaust Heat Exchanger has been revised to eliminate the need to remove the muffler assembly. The procedure steps and labor times have been updated to reflect this adjustment.

Components: ENGINE. Confirm detailed applicability in the original document.

Some 2022-2025 Maverick hybrid vehicles may exhibit a no crank/no start condition due to a 12V battery drain after performing the air conditioning control module (ACCM) software update

Components: ELECTRICAL SYSTEM · UNKNOWN OR OTHER. Confirm detailed applicability in the original document.

Some 2022-2025 Maverick hybrid vehicles may exhibit a no crank/no start condition due to a 12V battery drain after performing the air conditioning control module (ACCM) software update. Engineering is aware of this symptom and is currently developing a repair which is expected to be available in late Q2 of 2026. If a vehicle comes in for this condition, submit a Global Concern Report (GCR) and monitor Professional Technician System (PTS) for additional information and schedule service appointments for customers once the repair becomes available. To submit a report, click on the "Submit Global Concern Report (GCR)" link at the upper right of the PTS Vehicle ID screen (VIN required) and fill out the form. Do not use the "Report A Problem" link to submit a report for this condition.

Components: ELECTRICAL SYSTEM · FUEL/PROPULSION SYSTEM · UNKNOWN OR OTHER. Confirm detailed applicability in the original document.

Some 2020-2023 Explorer/Aviator, 2020-2025 Police Interceptor Utility, 2020-2022 Escape/Corsair, and 2022-2024 Maverick vehicles equipped with a hybrid powertrain may exhibit an illuminated malfunction indicator lamp (MIL) with diagnostic trouble code (DTC) P2450:00 stored in the powertrain control module (PCM). This may be due to an evaporative emission system concern or may also be caused by the customer overfilling the fuel tank. If this condition occurs, perform normal diagnosis per Workshop Manual (WSM) Section, 303-13 and repair as necessary. Inform the customer that the condition may have been caused by overfilling of the fuel tank and to not top-off the fuel tank when the fuel pump nozzle automatically shuts off for the first time. Refer the customer to the Fuel and Refueling section of their Owner Manual for additional information.

Components: FUEL/PROPULSION SYSTEM. Confirm detailed applicability in the original document.

Some 2022-2025 Maverick vehicles with a hybrid powertrain and built on or before 17-Feb-2025 may exhibit a 12V battery drain. This may be due to the software installed in the air conditioning control module (ACCM). To correct this condition, perform a battery condition test as outlined in Workshop Manual (WSM), Section 414-01 Battery, Mounting and Cables > Diagnosis and Testing > Pinpoint Test A. Service the battery as necessary. Connect a battery charger such as Rotunda GRX-3590 or DCA-8000 to the 12-volt battery. Download and run the "air conditioning control module (ACCM) software update" application in the Ford Diagnosis And Repair System (FDRS) scan tool. If the battery was replaced, download and run the "BCM-reset the battery monitoring sensor learned values" application in FDRS. For claiming, use causal part 19703 and applicable labor operations in Section 10 of the Service Labor Time Standards (SLTS) Manual.

Components: ENGINE · POWER TRAIN. Confirm detailed applicability in the original document.

CERTAIN 2018-2024 MODEL YEAR VARIOUS VEHICLES — UPDATE SYNC SOFTWARE

Components: UNKNOWN OR OTHER. Confirm detailed applicability in the original document.