The vehicle dossier US · 2007
2007 Ford
FIVE HUNDREDProblems & recalls
199 distinct owner reports in the NHTSA snapshot. Other components appears in 95 of them. Explore what was reported—and which official actions are on file.
01 / Owner-reported evidence
What owners reported.
Categories attached to 199 distinct reports. A report can mention more than one component, so category totals can overlap.
See original component labels
These are reports made to NHTSA, not verified diagnoses. More reports can reflect more vehicles, more time on the road, or greater reporting activity.
The reporting timeline
When reports arrived.
Reports by year filed, not by the year a problem occurred. Showing the latest 15 years with reports.
65,000 miles is the median among 179 reports with usable mileage. The middle half spans 45,000–89,750 miles.
This describes the submitted reports. It does not predict when a vehicle will fail.
02 / Official safety campaigns
2 recall campaigns on file.
A campaign can cover only certain production dates or configurations. The count does not tell you whether an individual car has an open recall.
FUEL SYSTEM, GASOLINE:STORAGE:TANK ASSEMBLY:FILLER PIPE AND CAPCampaign 11V355000
Reported concern
FORD IS RECALLING CERTAIN MODEL YEAR 2007 FORD FIVE HUNDRED AND MERCURY MONTEGO VEHICLES MANUFACTURED FROM SEPTEMBER 5, 2006, THROUGH SEPTEMBER 11, 2006. THE FUEL TANKS MAY NOT HAVE CONSISTENT WELDS BETWEEN THE FUEL TANK AND FUEL FILLER NECK SPUD WHICH CAN AFFECT THE STRENGTH OF THE JOINT. SOME FUEL TANK SPUD WELDS MAY NOT PROVIDE THE EXPECTED STRENGTH IN THE EVENT OF A SEVERE REAR IMPACT TO THE VEHICLE. AN IMPROPER WELD CAN RESULT IN A CRACK IN THE JOINT WHICH COULD ILLUMINATE THE EMISSIONS MALFUNCTION INDICATOR LIGHT, CAUSE A FUEL ODOR, OR ALLOW FUEL TO LEAK OUT.
Manufacturer’s stated response
DEALERS WILL REPLACE THE FUEL TANK FREE OF CHARGE. THE SAFETY RECALL BEGAN ON AUGUST 16, 2011. OWNERS MAY CONTACT FORD MOTOR COMPANY CUSTOMER RELATIONSHIP CENTER AT 1-866-436-7332.
Manufacturer campaign: 11S20
Read campaign 11V355000 at NHTSAFUEL SYSTEM, GASOLINECampaign 06E056000
Reported concern
CERTAIN AFTERMARKET FUEL FILTERS SOLD UNDER THE PUROLATOR BRAND NAME, P/N F65277, SHIPPED FROM JANUARY 16 THROUGH JUNE 2, 2006, FOR USE ON THE ABOVE LISTED PASSENGER VEHICLES. DUE TO INCORRECT DESIGN, THE QUICK CONNECTORS MAY NOT FULLY SEAT WITH THE TUBE INTERFACE, EVEN THOUGH THE PERSON MAKING THE CONNECTION MAY BELIEVE THAT THE QUICK CONNECTOR IS FULLY ATTACHED.
Manufacturer’s stated response
UFI WILL NOTIFY OWNERS AND REPLACE THE FILTERS FREE OF CHARGE. THE RECALL BEGAN ON AUGUST 4, 2006. OWNERS MAY CONTACT UFI FILTERS USA AT 800-230-5876.
Read campaign 06E056000 at NHTSA03 / The manufacturer’s record
Instructions. Updates. Responses.
9 distinct communications list this model-year. Showing the latest 9. A matching model-year does not establish that every engine, trim or reported symptom is covered.
SSM 52567Motorcraft® Continuously Variable Chain-Type Transmission Fluid (XT-7-QCFT in non-Canadian markets, CXT-7-LCF12 in Canada) is no longer manufactured and will only be available until inventory depletes. The recommended replaceme…NHTSA ID 11000557
Motorcraft® Continuously Variable Chain-Type Transmission Fluid (XT-7-QCFT in non-Canadian markets, CXT-7-LCF12 in Canada) is no longer manufactured and will only be available until inventory depletes. The recommended replacement fluids are Phillips 66 VersaTrans® CVT Plus Fluid or Kendall VersaTrans® CVT Plus Fluid. Mixing Motorcraft® CVT fluid (blue-green color) with these replacement fluids (red color) in the same transmission is acceptable.
Components: POWER TRAIN. Confirm detailed applicability in the original document.
Source record 11000557 at NHTSASSM 52243When performing any transmission fluid change or topoff involving Motorcraft® Premium ATF, MERCON® V has replaced all versions of Motorcraft® Premium ATF and can be used going forward. Mixing Motorcraft® Premium ATF and MERCON®…NHTSA ID 10250305
When performing any transmission fluid change or topoff involving Motorcraft® Premium ATF, MERCON® V has replaced all versions of Motorcraft® Premium ATF and can be used going forward. Mixing Motorcraft® Premium ATF and MERCON® V in the same transmission is acceptable. After 31-Jan-2024, Motorcraft® Premium ATF will no longer be manufactured and will only be available until inventory depletes.
Components: ENGINE AND ENGINE COOLING. Confirm detailed applicability in the original document.
Source record 10250305 at NHTSASSM 46085The Powertrain Control/Emissions Diagnosis (PC/ED) manual has been revised for diagnosing electronic throttle bodies (ETBs). The ETC_ACT and ETC_DSD PIDs should not used to diagnose possible ETB concerns. The IDS has a limited …NHTSA ID 10109070
The Powertrain Control/Emissions Diagnosis (PC/ED) manual has been revised for diagnosing electronic throttle bodies (ETBs). The ETC_ACT and ETC_DSD PIDs should not used to diagnose possible ETB concerns. The IDS has a limited refresh rate when reading these PIDs and cannot display quickly enough to validate a concern. The PCM automatically monitors these inputs more accurately and will set diagnostic trouble codes (DTCs) when appropriate. Using these PIDs for diagnostics will lead to inaccurate results and improper ETB replacements. If a concern is intermittent and no DTCs are present, refer to historical DTCs and the PC/ED, Section 3 No DTCs Present Index chart for further information.
Components: ENGINE · ENGINE AND ENGINE COOLING · ENGINE AND ENGINE COOLING:COOLING SYSTEM · ENGINE AND ENGINE COOLING:COOLING SYSTEM:FAN · ENGINE AND ENGINE COOLING:COOLING SYSTEM:HOSES/LINES/PIPING/FITTINGS · ENGINE AND ENGINE COOLING:COOLING SYSTEM:RADIATOR ASSEMBLY · ENGINE AND ENGINE COOLING:ENGINE · ENGINE AND ENGINE COOLING:ENGINE:DIESEL · ENGINE AND ENGINE COOLING:ENGINE:GASOLINE · ENGINE AND ENGINE COOLING:ENGINE:GASOLINE:BELTS AND ASSOCIATED PULLEYS · ENGINE AND ENGINE COOLING:ENGINE:GASOLINE:TURBO/SUPERCHARGER · ENGINE AND ENGINE COOLING:ENGINE:OTHER FUEL TYPES:TURBO/SUPERCHARGER · ENGINE AND ENGINE COOLING:EXHAUST SYSTEM · ENGINE AND ENGINE COOLING:EXHAUST SYSTEM:EMISSION CONTROL · ENGINE AND ENGINE COOLING:EXHAUST SYSTEM:EMISSION CONTROL:CATALYTIC CONVERTOR · ENGINE AND ENGINE COOLING:EXHAUST SYSTEM:EMISSION CONTROL:CRANKCASE (PCV) · ENGINE AND ENGINE COOLING:EXHAUST SYSTEM:EMISSION CONTROL:GAS RECIRCULATION VALVE (EGR VALVE) · ENGINE AND ENGINE COOLING:EXHAUST SYSTEM:MANIFOLD/HEADER/MUFFLER/TAIL PIPE. Confirm detailed applicability in the original document.
Source record 10109070 at NHTSA08-4-11TRACTION CONTROL LAMP ON--NO DTC'S PRESENT, OR DTC P1889 IN DIFFERENTIAL ELECTRONIC MODULE (DEM). *NJNHTSA ID 10024829
TRACTION CONTROL LAMP ON--NO DTC'S PRESENT, OR DTC P1889 IN DIFFERENTIAL ELECTRONIC MODULE (DEM). *NJ
Components: SERVICE BRAKES, HYDRAULIC:FOUNDATION COMPONENTS:DIFFERENTIAL PROPORTIONAL VALVE. Confirm detailed applicability in the original document.
Source record 10024829 at NHTSA0710FORD MERCURY SERVICE CAMPAIGN: SEE DOCUMENT SEARCH BUTTON FOR OWNER LETTER. CERTAIN 2005 THROUGH 2007 FWD AND AWD FORD FIVE HUNDRED, FREESTYLE AND MERCURY MONTEGO VEHICLES - REAR BRAKE WEAR. ALSO HAVE AN OWNER'S LETTER. *NJ UPD…NHTSA ID 10023294
FORD MERCURY SERVICE CAMPAIGN: SEE DOCUMENT SEARCH BUTTON FOR OWNER LETTER. CERTAIN 2005 THROUGH 2007 FWD AND AWD FORD FIVE HUNDRED, FREESTYLE AND MERCURY MONTEGO VEHICLES - REAR BRAKE WEAR. ALSO HAVE AN OWNER'S LETTER. *NJ UPDATED 1/25/08. *NJ
Components: SERVICE BRAKES, AIR. Confirm detailed applicability in the original document.
Source record 10023294 at NHTSA19722MIL WITH DTC P0106 AND/OR P0109. *KBNHTSA ID 10022241
MIL WITH DTC P0106 AND/OR P0109. *KB
Components: ENGINE AND ENGINE COOLING:ENGINE. Confirm detailed applicability in the original document.
Source record 10022241 at NHTSA0759REAR BRAKE DRAG, NOISE, DUST, AND/OR PREMATURE PAD WEAR. *KBNHTSA ID 10021463
REAR BRAKE DRAG, NOISE, DUST, AND/OR PREMATURE PAD WEAR. *KB
Components: SERVICE BRAKES, HYDRAULIC:FOUNDATION COMPONENTS:DISC:PADS. Confirm detailed applicability in the original document.
Source record 10021463 at NHTSA0718TRANSMISSION SHIFTER BINDING / HIGH EFFORT BEZEL REPLACEMENT. *KBNHTSA ID 10021220
TRANSMISSION SHIFTER BINDING / HIGH EFFORT BEZEL REPLACEMENT. *KB
Components: POWER TRAIN:AUTOMATIC TRANSMISSION. Confirm detailed applicability in the original document.
Source record 10021220 at NHTSA06172FUEL GAUGE ERRATIC/INACCURATE AND/OR MIL ON WITH DTC P0463, B1202, B2627, B2879, AND/OR P2068. *KBNHTSA ID 10021036
FUEL GAUGE ERRATIC/INACCURATE AND/OR MIL ON WITH DTC P0463, B1202, B2627, B2879, AND/OR P2068. *KB
Components: ELECTRICAL SYSTEM: INSTRUMENT CLUSTER/PANEL. Confirm detailed applicability in the original document.
Source record 10021036 at NHTSARecords below contain the NHTSA bulk summary unless a document-reviewed explainer is linked. A service bulletin is not a safety recall or a promise of a free repair. Records may be revised or superseded; verify the current document with the manufacturer.
04 / Agency investigations
Official inquiries.
An investigation is an inquiry into a potential concern. Its presence does not establish a defect, and a closed case does not certify a car’s condition.
Idle instabilityPE11018
On November 29, 2012, Ford Motor Company (Ford) initiated Customer Satisfaction Program 12N03 to extend warranty coverage terms for repair of engine idle RPM surge caused by throttle body deposits in all model year (MY) 2005 through 2007 Ford Freestyle, Five Hundred and Mercury Montego vehicles.The program extends the coverage for up to 10 years of service or 150,000 miles from the warranty start date of the vehicle (all vehicles are eligible for the program through May 31, 2013, regardless of mileage).Dealers will repair vehicles exhibiting the condition by removing and cleaning the throttle body and reprogramming the PCM with software containing an updated idle speed control strategy.According to Ford, some of the affected vehicles may experience momentary, intermittent engine idle RPM surge (idle flare) when stopped or during low speed driving maneuvers such as in a parking lot or driveway.Unstable idle speed control (dips and flares) around the target engine speed (700 rpm) can occur in vehicles with deposit build-up in the throttle body when the system adjusts engine speed in response to changes in engine load, typically from power steering application or air-conditioner compressor cycling.Idle speed control logic is only active at vehicle speeds below 3.5 mph and when the accelerator pedal is not applied.Ford testing of a vehicle with a worst case throttle body measured a maximum idle flare of 1360 RPM lasting approximately 1 second, which Ford indicated was consistent with system design to limit vehicle speed and acceleration in idle control mode.Ford indicated that the test vehicle was held in place with normal brake effort and that vehicle speed remained under 4 mph without the brake pedal applied.In addition to throttle body deposit accumulation, symptoms associated with the condition may include Check Engine lamp illumination and diagnostic trouble codes (DTCs) P0505, P0506 or P061B.Ford attributed the surge condition to changes in idle air flow resulting from the progressive buildup of deposits in the throttle body from normal Positive Crankcase Ventilation (PCV) system operation.This condition was not adequately compensated for in the original Powertrain Control Module (PCM) calibration.Ford issued a technical service bulletin on August 15, 2011 (TSB 11-8-5), releasing an updated powertrain control calibration for vehicles with CVT transmissions.On October 19, 2011, Ford issued a second bulletin (TSB 11-10-21) superseding TSB 11-8-5 and including updated powertrain control calibration for vehicles with 6-speed transmissions.Prior to Ford issuing the TSB?s, owner?s experiencing the alleged defect either received no repairs, if dealers could not duplicate the condition, or had the throttle body cleaned or replaced, which only provided temporary correction until the throttle deposit build-up returned.Ford?s revised powertrain calibrations appear to be effective remedies for the idle instability caused by build-up of throttle body deposits.However, even after the TSB?s were released, many owners experiencing the condition continued to have difficulty with proper diagnosis and repair as dealers were often either unable to duplicate the condition or were unfamiliar with the new repair procedures.Ford's new program addresses those concerns.NHTSA's testing and complaint analysis indicate that the idle speed control issue in the subject vehicles can only occur at very low speeds, are very brief events, are easily controlled by moderate brake pedal forces and result in minor increases in vehicle speed even with no braking.This investigation is closed.The closing of this in
Recorded closure: Feb 7, 2013
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