The vehicle dossier US · 2012
2012 Ford
F-250Problems & recalls
266 distinct owner reports in the NHTSA snapshot. Suspension appears in 125 of them. Explore what was reported—and which official actions are on file.
01 / Owner-reported evidence
What owners reported.
Categories attached to 266 distinct reports. A report can mention more than one component, so category totals can overlap.
See original component labels
These are reports made to NHTSA, not verified diagnoses. More reports can reflect more vehicles, more time on the road, or greater reporting activity.
The reporting timeline
When reports arrived.
Reports by year filed, not by the year a problem occurred. Showing the latest 15 years with reports.
79,500 miles is the median among 197 reports with usable mileage. The middle half spans 38,000–130,000 miles.
This describes the submitted reports. It does not predict when a vehicle will fail.
02 / Official safety campaigns
1 recall campaign on file.
A campaign can cover only certain production dates or configurations. The count does not tell you whether an individual car has an open recall.
POWER TRAIN:AUTOMATIC TRANSMISSIONCampaign 11V582000
Reported concern
FORD IS RECALLING CERTAIN MODEL YEAR 2011 F-150 VEHICLES MANUFACTURED FROM SEPTEMBER 9, 2011, THROUGH SEPTEMBER 22, 2011, AND MODEL YEAR 2012 F-250, F-350, F-450 AND F-550 HEAVY DUTY VEHICLES MANUFACTURED FROM SEPTEMBER 12, 2011, THROUGH SEPTEMBER 22, 2011. THESE VEHICLES FAIL TO COMPLY WITH THE REQUIREMENTS OF FEDERAL MOTOR VEHICLE SAFETY STANDARD NUMBER 114, THEFT PROTECTION. THE TRANSMISSION CAN BE SHIFTED OUT OF THE PARK POSITION WITHOUT PRESSING THE BRAKE PEDAL DUE TO BRAKE SHIFT INTERLOCK SWITCH PROBLEM.
Manufacturer’s stated response
FORD WILL NOTIFY OWNERS, AND DEALERS WILL INSPECT THE BRAKE SHIFT INTERLOCK SWITCH FUNCTION AND REPLACE THE SWITCH IF NECESSARY, FREE OF CHARGE. THE SAFETY RECALL BEGAN ON DECEMBER 22, 2011. OWNERS MAY CONTACT THE FORD MOTOR COMPANY CUSTOMER RELATIONSHIP CENTER AT 1-866-436-7332.
Manufacturer campaign: 11C21
Read campaign 11V582000 at NHTSA03 / The manufacturer’s record
Instructions. Updates. Responses.
15 distinct communications list this model-year. Showing the latest 12. A matching model-year does not establish that every engine, trim or reported symptom is covered.
24L05Certain 2011-2022 Model Year Super Duty Vehicles Equipped with 6.7L Engine - Emission Control Information Label Update for Qualified VehiclesNHTSA ID 11023852
Certain 2011-2022 Model Year Super Duty Vehicles Equipped with 6.7L Engine - Emission Control Information Label Update for Qualified Vehicles
Components: ENGINE · UNKNOWN OR OTHER. Confirm detailed applicability in the original document.
Source record 11023852 at NHTSAtsb18-2190Some 2011-2012 F-250/F-350 and 2011-2015 F-450/F-550 vehicles equipped with a 6.7L diesel engine built on or before 9-Dec-2014 may exhibit an illuminated malfunction indicator lamp (MIL) with diagnostic trouble codes (DTCs) P20…NHTSA ID 10144185
Some 2011-2012 F-250/F-350 and 2011-2015 F-450/F-550 vehicles equipped with a 6.7L diesel engine built on or before 9-Dec-2014 may exhibit an illuminated malfunction indicator lamp (MIL) with diagnostic trouble codes (DTCs) P2043, P205C and/or P205D. Follow the Service Procedure steps to correct the condition.
Components: ELECTRICAL SYSTEM · FUEL SYSTEM, DIESEL. Confirm detailed applicability in the original document.
Source record 10144185 at NHTSASSM 46085The Powertrain Control/Emissions Diagnosis (PC/ED) manual has been revised for diagnosing electronic throttle bodies (ETBs). The ETC_ACT and ETC_DSD PIDs should not used to diagnose possible ETB concerns. The IDS has a limited …NHTSA ID 10109070
The Powertrain Control/Emissions Diagnosis (PC/ED) manual has been revised for diagnosing electronic throttle bodies (ETBs). The ETC_ACT and ETC_DSD PIDs should not used to diagnose possible ETB concerns. The IDS has a limited refresh rate when reading these PIDs and cannot display quickly enough to validate a concern. The PCM automatically monitors these inputs more accurately and will set diagnostic trouble codes (DTCs) when appropriate. Using these PIDs for diagnostics will lead to inaccurate results and improper ETB replacements. If a concern is intermittent and no DTCs are present, refer to historical DTCs and the PC/ED, Section 3 No DTCs Present Index chart for further information.
Components: ENGINE · ENGINE AND ENGINE COOLING · ENGINE AND ENGINE COOLING:COOLING SYSTEM · ENGINE AND ENGINE COOLING:COOLING SYSTEM:FAN · ENGINE AND ENGINE COOLING:COOLING SYSTEM:HOSES/LINES/PIPING/FITTINGS · ENGINE AND ENGINE COOLING:COOLING SYSTEM:RADIATOR ASSEMBLY · ENGINE AND ENGINE COOLING:ENGINE · ENGINE AND ENGINE COOLING:ENGINE:DIESEL · ENGINE AND ENGINE COOLING:ENGINE:GASOLINE · ENGINE AND ENGINE COOLING:ENGINE:GASOLINE:BELTS AND ASSOCIATED PULLEYS · ENGINE AND ENGINE COOLING:ENGINE:GASOLINE:TURBO/SUPERCHARGER · ENGINE AND ENGINE COOLING:ENGINE:OTHER FUEL TYPES:TURBO/SUPERCHARGER · ENGINE AND ENGINE COOLING:EXHAUST SYSTEM · ENGINE AND ENGINE COOLING:EXHAUST SYSTEM:EMISSION CONTROL · ENGINE AND ENGINE COOLING:EXHAUST SYSTEM:EMISSION CONTROL:CATALYTIC CONVERTOR · ENGINE AND ENGINE COOLING:EXHAUST SYSTEM:EMISSION CONTROL:CRANKCASE (PCV) · ENGINE AND ENGINE COOLING:EXHAUST SYSTEM:EMISSION CONTROL:GAS RECIRCULATION VALVE (EGR VALVE) · ENGINE AND ENGINE COOLING:EXHAUST SYSTEM:MANIFOLD/HEADER/MUFFLER/TAIL PIPE. Confirm detailed applicability in the original document.
Source record 10109070 at NHTSATSB160066Touchscreen navigation system - arabic language - blank screenNHTSA ID 10205031
Touchscreen navigation system - arabic language - blank screen
Components: EQUIPMENT · EQUIPMENT:ELECTRICAL:NAVIGATIONAL SYSTEM(GLOBAL POSITIONING SYSTEM). Confirm detailed applicability in the original document.
Source record 10205031 at NHTSA16-0066Some 2012-2016 vehicles equipped with a touchscreen navigation system and the language set to Arabic may exhibit a blank screen. This may be the result of the ribbon cables not being fully seated inside the front display interf…NHTSA ID 10183767
Some 2012-2016 vehicles equipped with a touchscreen navigation system and the language set to Arabic may exhibit a blank screen. This may be the result of the ribbon cables not being fully seated inside the front display interface module (FDIM) or an improper software configuration of the FDIM.
Components: ELECTRICAL SYSTEM. Confirm detailed applicability in the original document.
Source record 10183767 at NHTSAPC-01.12.2016In monitoring our technical service inquiries and technical service bulletins from Ford, there is the potential for moderate to severe steering wheel oscillation (wobble) to occur. After extensive testing and outside feedback, …NHTSA ID 10179912
In monitoring our technical service inquiries and technical service bulletins from Ford, there is the potential for moderate to severe steering wheel oscillation (wobble) to occur. After extensive testing and outside feedback, the following details have been established to correct or prevent steering wheel oscillation occurrences in lifted 05-16 Ford Super Duty 4wd pickups.
Components: STEERING. Confirm detailed applicability in the original document.
Source record 10179912 at NHTSATSB15-0124FORD: 2011-2014 F-SUPER DUTY VEHICLES EQUIPPED WITH 6.7L DIESEL ENGINE MAY EXPERIENCE A RUNNING ROUGH OR MISFIRE DURING EXHAUST REGENERATION PROCESS *CNNHTSA ID 10058677
FORD: 2011-2014 F-SUPER DUTY VEHICLES EQUIPPED WITH 6.7L DIESEL ENGINE MAY EXPERIENCE A RUNNING ROUGH OR MISFIRE DURING EXHAUST REGENERATION PROCESS *CN
Components: ENGINE. Confirm detailed applicability in the original document.
Source record 10058677 at NHTSA44863FORD: NO SERVICE ACTION IS RECOMMENDED FOR THIS CONDITION. PLEASE USE AT YOUR DISCRETION. VARIOUS 2010-2015 VEHICLES MAY EXPERIENCE A TURBULENCE NOISE, SIMILAR TO AN HELICOPTER NOISE, AT HIGHWAY SPEEDS WHEN THE REAR DOOR WINDOW…NHTSA ID 10057834
FORD: NO SERVICE ACTION IS RECOMMENDED FOR THIS CONDITION. PLEASE USE AT YOUR DISCRETION. VARIOUS 2010-2015 VEHICLES MAY EXPERIENCE A TURBULENCE NOISE, SIMILAR TO AN HELICOPTER NOISE, AT HIGHWAY SPEEDS WHEN THE REAR DOOR WINDOW(S) OR SUNROOF ARE OPEN. *TA
Components: VISIBILITY:POWER WINDOW DEVICES AND CONTROLS. Confirm detailed applicability in the original document.
Source record 10057834 at NHTSATSB-13-6-17FORD:LINCOLN: ON SOME VEHICLES, THERE ARE VARIOUS RELATED CONCERNS ABOUT THE SYNC FEATURES, SUCH AS SYNC FEATURES INOPERATIVE, LACK OF OR SLOW RESPONSE TO PHONE AND VOICE BUTTON OPERATION. MODELS 2012-2013 FOCUS, E-SERIES, EDGE…NHTSA ID 10053471
FORD:LINCOLN: ON SOME VEHICLES, THERE ARE VARIOUS RELATED CONCERNS ABOUT THE SYNC FEATURES, SUCH AS SYNC FEATURES INOPERATIVE, LACK OF OR SLOW RESPONSE TO PHONE AND VOICE BUTTON OPERATION. MODELS 2012-2013 FOCUS, E-SERIES, EDGE, EXPEDITION, FUSION, EXPLORER, F-150, F-250, NAVIGATOR, 2013-2014 FLEX, 2012-2014 FIESTA, MUSTANG, 2013 ESCAPE, C-MAX, TAURUS, 2012 MKZ. *PE
Components: EQUIPMENT · EQUIPMENT ADAPTIVE/MOBILITY · EQUIPMENT:ELECTRICAL. Confirm detailed applicability in the original document.
Source record 10053471 at NHTSAASI-32207FORD: DUE TO LOOSE, MISSING, MODIFIED OR DAMAGED GROUND G400, VARIOUS MALFUNCTION INDICATOR LIGHT (MIL) DTC'S, RELATED TO GLOW PLUG CONTROL MODULE (GPCM), MAY BE EXHIBIT ON SOME DIESEL EQUIPPED TRUCKS. MODEL YEARS 2011-2013. NO…NHTSA ID 10053411
FORD: DUE TO LOOSE, MISSING, MODIFIED OR DAMAGED GROUND G400, VARIOUS MALFUNCTION INDICATOR LIGHT (MIL) DTC'S, RELATED TO GLOW PLUG CONTROL MODULE (GPCM), MAY BE EXHIBIT ON SOME DIESEL EQUIPPED TRUCKS. MODEL YEARS 2011-2013. NO MODELS LISTED. *PE
Components: ENGINE AND ENGINE COOLING:ENGINE:DIESEL. Confirm detailed applicability in the original document.
Source record 10053411 at NHTSAAS1-32241FORD: ON VARIOUS VEHICLES WITH MY TOUCH,AFTER ANY APIM PROGRAMMING, REPLACEMENT OR DISCONNECT FROM FRONT DISPLAY INTERFACE MODULE (FDIM), TOUCHSCREEN CALIBRATION MUST BE PERFORMED. MODEL YEARS 2011-2013. NO MODELS LISTED. *PENHTSA ID 10053408
FORD: ON VARIOUS VEHICLES WITH MY TOUCH,AFTER ANY APIM PROGRAMMING, REPLACEMENT OR DISCONNECT FROM FRONT DISPLAY INTERFACE MODULE (FDIM), TOUCHSCREEN CALIBRATION MUST BE PERFORMED. MODEL YEARS 2011-2013. NO MODELS LISTED. *PE
Components: EQUIPMENT · EQUIPMENT ADAPTIVE/MOBILITY. Confirm detailed applicability in the original document.
Source record 10053408 at NHTSATSB-13-4-3FORD: SOME SUPER DUTY TRUCKS, WITH A STEADY THROTTLE, WILL EXPERIENCE, WITH OR WITHOUT, AN ENGINE SHUDDER OR TURBO FLUTTER NOISE, IN THE ENGINE, AROUND 900-1400 RPM. MODELS 2011-2012 F-250, F-350, F-450. *PENHTSA ID 10052196
FORD: SOME SUPER DUTY TRUCKS, WITH A STEADY THROTTLE, WILL EXPERIENCE, WITH OR WITHOUT, AN ENGINE SHUDDER OR TURBO FLUTTER NOISE, IN THE ENGINE, AROUND 900-1400 RPM. MODELS 2011-2012 F-250, F-350, F-450. *PE
Components: ENGINE AND ENGINE COOLING:ENGINE:DIESEL. Confirm detailed applicability in the original document.
Source record 10052196 at NHTSARecords below contain the NHTSA bulk summary unless a document-reviewed explainer is linked. A service bulletin is not a safety recall or a promise of a free repair. Records may be revised or superseded; verify the current document with the manufacturer.
04 / Agency investigations
Official inquiries.
An investigation is an inquiry into a potential concern. Its presence does not establish a defect, and a closed case does not certify a car’s condition.
Vehicle Commanded Engine ShutdownRQ14005
The Office of Defects Investigation (ODI) opened this RQ to investigate allegations that the scope and remedy of safety recall 13V-535 were inadequate. Recall 13V-535 was limited to a relatively small population of Ambulance Package vehicles and ODI received complaints of pickup trucks and Fire Engine Prep Package vehicles being affected by the same defect. Ford manufactured approximately 555,985 subject vehicles between February 22, 2010 and January 30, 2015 that may be affected by defective EGT sensors and Powertrain Control Module (PCM) software calibration. The subject vehicles are equipped with four (4) EGT sensors to monitor engine operating conditions. An EGT sensor fault may produce false exhaust over-temperature signals. If these signals are produced, the Powertrain Control Module (PCM) implements a Failure Management Effects Mode (FMEM) and the driver receives a Stop Safely Now (SSN) system warning on the instrument cluster message center. The FMEM triggers a 70% reduction in available engine power over a period of no more than 45 seconds, during which it may not be possible to accelerate or maintain vehicle speed. The PCM then commands the engine to shut down when vehicle speed reaches approximately 1 mph. There is no immediate restart capability. Depending on the PCM software calibration, ignition key position and ambient temperature conditions, the engine may not restart until the end of a 10-60 minute cool down period.Ford and its component supplier(s) made numerous changes to the PCM software calibration and the design, material and manufacture of the EGT sensors over the period of subject vehicle production. This continuous product improvement affected vehicle performance regarding the alleged defect. Ford acknowledges the defect condition in the subject vehicles but argues that an unreasonable risk to motor vehicle safety is limited to Ambulance Package and Fire Engine Prep Package vehicles where commanded shutdown could impact emergency response and patient care. Ford also argues that the defect trend is in decline. Ford also initiated a new safety recall (15V-175) to address the 13V-535 remedy concerns in the Ambulance Package vehicles and Fire Engine Prep Package vehicles. The 15V-175 remedy reprograms the PCM with a new software calibration that stops a single EGT sensor fault to cause the vehicle to enter the FMEM shutdown mode.Ford also initiated an EPA emissions recall (14E03) for all subject vehicles that reprograms the PCM with the software calibration employed in safety recall 15V-175. Finally, Ford initiated a Customer Satisfaction Program (15M01) providing extended warranty coverage of 8 years or 80,000 miles for the the EGT sensors on certain MY2011-2012 subject vehicles.Due to the EPA emissions recall, that had a 66.6% completion rate in Ford's December 2015 progress report to the EPA, the defect trend is in decline. ODI is not aware of any crashes, deaths or injuries related to the alleged defect.ODI believes the alleged defect poses a safety risk but notes that the EPA emissions recall is addressing the safety problem.Compelling issuance of a duplicate recall would not represent a wise use of agency resources.Accordingly, this Recall Query is closed.This action is not a finding that no defect exists and NHTSA will take further action if such action is warranted.
Recorded closure: Mar 15, 2016
Campaign reference in the source: 15V175000
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