The vehicle dossier US · 2020

2020 Ford
F-150Problems & recalls

727 distinct owner reports in the NHTSA snapshot. Transmission & drivetrain appears in 354 of them. Explore what was reported—and which official actions are on file.

Snapshot Sep 28, 2026Live NHTSA complaint API How this dossier is compiled

From the original manufacturer documents

What did the manufacturer do?

These reviewed documents are associated with this model-year. Check the stated engine, build-date, VIN and coverage conditions before assuming they apply to the car you’re considering.

Ford / Lincoln · 21N03-S4

3.5L cam phaser program

Historical deadline: Jan 2023

The document describes cam-phaser rattle after an extended shutdown or knocking at warm idle.

Both deadlines stated in this document have passed. This page explains the historical response, not a current entitlement.

Read coverage & conditions

01 / Owner-reported evidence

What owners reported.

Categories attached to 727 distinct reports. A report can mention more than one component, so category totals can overlap.

Transmission & drivetrain354 reports
Other components167 reports
Engine136 reports
Electrical system86 reports
Visibility62 reports
Body & structure22 reports
Brakes19 reports
Fuel system14 reports
Air bags10 reports
Suspension9 reports
Steering8 reports
See original component labels
POWER TRAIN346
ENGINE128
UNKNOWN OR OTHER85
ELECTRICAL SYSTEM83
VISIBILITY/WIPER24
VISIBILITY23
SERVICE BRAKES17
FORWARD COLLISION AVOIDANCE: WARNINGS16
VEHICLE SPEED CONTROL15
STRUCTURE:BODY14
FUEL/PROPULSION SYSTEM12
AIR BAGS10
SUSPENSION7
STEERING7
FORWARD COLLISION AVOIDANCE: ADAPTIVE CRUISE CONTROL7
BACK OVER PREVENTION7
VISIBILITY:SUN/MOON ROOF ASSEMBLY6
FORWARD COLLISION AVOIDANCE: AUTOMATIC EMERGENCY BRAKING6
ENGINE AND ENGINE COOLING6
POWER TRAIN:AUTOMATIC TRANSMISSION5
BACK OVER PREVENTION: WARNINGS4
SEATS4
VISIBILITY:GLASS, SIDE/REAR4
LANE DEPARTURE: BLIND SPOT DETECTION4
LATCHES/LOCKS/LINKAGES4
STRUCTURE4
LATCHES/LOCKS/LINKAGES:TAILGATE:LATCH3
SEAT BELTS3
EXTERIOR LIGHTING3
FORWARD COLLISION AVOIDANCE3
WHEELS:LUGS/NUTS/BOLTS/STUDS3
ENGINE AND ENGINE COOLING:EXHAUST SYSTEM:EMISSION CONTROL:CATALYTIC CONVERTOR3
VISIBILITY:DEFROSTER/DEFOGGER/HVAC SYSTEM:REAR WINDOW2
TIRES2
LATCHES/LOCKS/LINKAGES:ELECTRONIC LOCK/LATCH ACTUATOR2
VISIBILITY:WINDSHIELD2
VISIBILITY:WINDSHIELD WIPER/WASHER:MOTOR2
BACK OVER PREVENTION: REARVIEW SYSTEM BRAKING2
LATCHES/LOCKS/LINKAGES:DOORS:LATCH2
BACK OVER PREVENTION: SENSING SYSTEM: CAMERA2
WHEELS2
STRUCTURE:BODY:DOOR:HANDLE:EXTERIOR2
PARKING BRAKE2
SERVICE BRAKES, HYDRAULIC2
LANE DEPARTURE: WARNING1
EXTERIOR LIGHTING:HEADLIGHTS1
STRUCTURE:BODY:HATCHBACK/LIFTGATE1
BACK OVER PREVENTION: CAMERA SYSTEM1
SUSPENSION:FRONT:CONTROL ARM:UPPER BALL JOINT1
FUEL SYSTEM, GASOLINE:STORAGE1
STRUCTURE:BODY:DOOR1
ELECTRICAL SYSTEM:ALTERNATOR/GENERATOR/REGULATOR:INTEGRATED STARTER(OTHER THAN PROPULSION)1
VEHICLE SPEED CONTROL:ACCELERATOR PEDAL1
ELECTRICAL SYSTEM:STARTER ASSEMBLY1
POWER TRAIN:AUTOMATIC TRANSMISSION:CONTROL MODULE (TCM/PCM/TECM)1
LANE DEPARTURE: ASSIST1
PARKING BRAKE:ELECTRICAL1
Chest Clip, Buckle, Harness1
SUSPENSION:FRONT:SPRINGS:COIL SPRINGS1
STEERING: STEERING WHEEL/HANDLE BAR1
POWER TRAIN:AXLE ASSEMBLY1
POWER TRAIN:AXLE HUBS1
ENGINE AND ENGINE COOLING:EXHAUST SYSTEM:EMISSION CONTROL1
ELECTRICAL SYSTEM: INSTRUMENT CLUSTER/PANEL1
FUEL SYSTEM, GASOLINE1
Insert, Padding1

These are reports made to NHTSA, not verified diagnoses. More reports can reflect more vehicles, more time on the road, or greater reporting activity.

The reporting timeline

When reports arrived.

Reports by year filed, not by the year a problem occurred. Showing the latest 7 years with reports.

Year filed (last two digits)Latest report: Sep 22, 2026
Mileage, where supplied

37,500 miles is the median among 232 reports with usable mileage. The middle half spans 5,560–76,620 miles.

This describes the submitted reports. It does not predict when a vehicle will fail.

02 / Official safety campaigns

11 recall campaigns on file.

A campaign can cover only certain production dates or configurations. The count does not tell you whether an individual car has an open recall.

Jun 9, 2026 Safety recallEXTERIOR LIGHTING:HEADLIGHTSCampaign 26V373000

Reported concern

Ford Motor Company (Ford) is recalling certain 2018-2020 F-150 vehicles previously repaired incorrectly under recall number 20V097. When the headlight switch is turned from "Autolamps" to "Headlamps On," the Daytime Running Lamps (DRLs) may remain fully bright instead of dimming to parking lamps as intended. As such, these vehicles fail to comply with the requirements of Federal Motor Vehicle Safety Standard (FMVSS) number 108, "Lamps, Reflective Devices and Associated Equipment."

Manufacturer’s stated response

,Dealers will reprogram the body control module software, free of charge. Owner notification letters were mailed July 17, 2026. Owners may contact customer service at 1-866-436-7332. Ford's number for this recall is 26C28. Vehicle Identification Numbers (VINs) involved in this recall will become searchable on NHTSA.gov on July 6, 2026.

Manufacturer campaign: 26C28

Read campaign 26V373000 at NHTSA
Jun 27, 2025 Safety recallBACK OVER PREVENTION:SOFTWARECampaign 25V442000

Reported concern

Ford Motor Company (Ford) is recalling certain 2018-2022 Transit Connect, 2019-2020 MKZ, MKX, Edge, Continental, F-150, Nautilus, Fusion, 2019-2023 Ranger, Mustang, 2020-2021 EcoSport, Expedition, Navigator, 2020-2022 Escape, F-250 SD, Corsair, 2020-2023 Aviator, Transit, 2020-2024 Explorer, 2021-2024 Bronco Sport, and 2022-2024 Maverick vehicles. A software error may cause the rearview camera to display a blank image, or the image may remain on the display after the backing event has ended.

Manufacturer’s stated response

Dealers will update the rearview camera software, free of charge. Owner notification letters were mailed September 4, 2025. Owners may contact Ford customer service at 1-866-436-7332. Ford's number for this recall is 25S72.

Manufacturer campaign: 25S72

Read campaign 25V442000 at NHTSA
Nov 8, 2024 Safety recallEQUIPMENT:OTHER:LABELSCampaign 24V852000

Reported concern

Ford Motor Company (Ford) is recalling certain 2020-2025 Explorer, Lincoln Aviator, 2020-2024 Escape, Lincoln Corsair, 2018-2024 F-150, Expedition and Lincoln Navigator vehicles. The air bag warning label may be missing from the dashboard. As such, these vehicles fail to comply with the requirement Federal Motor Vehicle Safety Standard number 208, "Occupant Crash Protection."

Manufacturer’s stated response

Ford will mail owners the warning labels, free of charge. Owner notification letters were mailed December 19, 2024. Owners may call Ford customer service at 1-866-436-7332. Ford's number for this recall is 24C39.

Manufacturer campaign: 24C39

Read campaign 24V852000 at NHTSA
Apr 14, 2022 Safety recallVISIBILITY:WINDSHIELD WIPER/WASHER:LINKAGESCampaign 22V250000

Reported concern

Ford Motor Company (Ford) is recalling certain 2020-2021 F-150, Expedition, 2020-2022 Super Duty F-250, F-350, F-450, F-550, and 2020-2021 Lincoln Navigator vehicles. The windshield wiper arms may break, causing the windshield wipers to fail.

Manufacturer’s stated response

Dealers will replace both front windshield wiper arms, free of charge. Interim owner notification letters, informing owners of the safety risk, were mailed on May 24, 2022. Remedy parts are expected to be available 3rd Quarter 2022. Owner notification letters were mailed on October 21, 2022. Owners may contact Ford customer service at 1-866-436-7332. Ford's number for this recall is 22S26.

Manufacturer campaign: 22S26

Read campaign 22V250000 at NHTSA
Sep 23, 2020 Safety recallBACK OVER PREVENTION: SENSING SYSTEM: CAMERACampaign 20V575000

Reported concern

Ford Motor Company (Ford) is recalling certain 2020 Ford F-150, F-250, F-350, F-450, F-550, Explorer, Mustang, Transit, Expedition, Escape, Ranger and Edge, and Lincoln Nautilus and Corsair vehicles. Due to a poor electrical connection, the rearview camera may intermittently display a blank or distorted image. As such, these vehicles fail to comply with the requirements of Federal Motor Vehicle Safety Standard (FMVSS) number 111, "Rear Visibility."

Manufacturer’s stated response

Ford will notify owners, and dealers will replace the rearview camera, free of charge. The recall began November 17, 2020. Remedy became available on February 1, 2021. Owner notification letters were mailed on February 1, 2021. Owners may contact Ford customer service at 1-866-436-7332. Ford's number for this recall is 20C19.

Manufacturer campaign: 20C19

Read campaign 20V575000 at NHTSA
Aug 10, 2020 Safety recallELECTRICAL SYSTEM:STARTER ASSEMBLYCampaign 20V467000

Reported concern

Ford Motor Company (Ford) is recalling certain 2020 F-150 vehicles. An incorrect attachment nut may have been used to attach the battery positive (B+) power supply cable to the starter motor, possibly affecting the electrical conductivity, resulting in excess heat and electrical arcing.

Manufacturer’s stated response

Ford will notify owners, and dealers will replace the starter motor B+ power supply attachment nut, free of charge. The recall began August 25, 2020. Owners may contact Ford customer service at 1-866-436-7332. Ford's number for this recall is 20S40.

Manufacturer campaign: 20S40

Read campaign 20V467000 at NHTSA
Apr 3, 2020 Safety recallPOWER TRAIN:AUTOMATIC TRANSMISSION:GEAR POSITION INDICATION (PRNDL)Campaign 20V197000

Reported concern

Ford Motor Company (Ford) is recalling certain 2020 Ranger and F-150 vehicles equipped with 10-speed automatic transmissions and certain 2020 Expedition vehicles equipped with a "police" package. The transmission shift cable lock clip may not be fully seated, allowing the transmission to actually be in a different gear than the gear shift position selected by the driver.

Manufacturer’s stated response

Ford will notify owners, and dealers will inspect and correct the shift cable locking clip installation, as necessary, free of charge. The recall began April 27, 2020. Owners may contact Ford customer service at 1-866-436-7332. Ford's number for this recall is 20S18.

Manufacturer campaign: 20S18

Read campaign 20V197000 at NHTSA
Feb 21, 2020 Safety recallEXTERIOR LIGHTING:HEADLIGHTSCampaign 20V097000

Reported concern

Ford Motor Company (Ford) is recalling certain 2018-2020 F-150 trucks equipped with high series LED headlamps with Autolamp (On/Off) functionality. The Daytime Running Lamps (DRL) may remain activated instead of dimming to parking lamps when the Master Lighting Switch (MLS) is manually rotated from the "Autolamps" switch position to "Headlamps On." As such, these vehicles fail to comply with the requirements of Federal Motor Vehicle Safety Standard (FMVSS) number 108, "Lamps, Reflective Devices and Associated Equipment."

Manufacturer’s stated response

Ford will notify owners, and dealers will reprogram the body control module, free of charge. The recall began March 10, 2020. Owners may contact Ford customer service at 1-866-436-7332. Ford's number for this recall is 20C03.

Manufacturer campaign: 20C03

Read campaign 20V097000 at NHTSA
Dec 18, 2019 Safety recallTIRES:TEMPORARY/EMERGENCY SPARE TIRECampaign 19V903000

Reported concern

Ford Motor Company (Ford) is recalling certain 2020 F-150 trucks equipped with 17-inch spare tires. The spare tire could have been damaged when it was installed on the rim.

Manufacturer’s stated response

Ford will notify owners, and dealers will replace the spare tire, free of charge. The recall began January 13, 2020. Owners may contact Ford customer service at 1-866-436-7332. Ford's number for this recall is 19S55.

Manufacturer campaign: 19S55

Read campaign 19V903000 at NHTSA
Nov 12, 2019 Safety recallELECTRICAL SYSTEM:12V/24V/48V BATTERY:CABLESCampaign 19V805000

Reported concern

Ford Motor Company (Ford) is recalling certain 2019-2020 F-150 vehicles. The fastener securing the Power Distribution Box (PDB) 12V cable and Battery Monitoring System (BMS) eyelets to the positive battery terminal may loosen and affect the vehicle's systems such as instrument panel displays and braking or steering assist. The engine could also stall.

Manufacturer’s stated response

Ford will notify owners, and dealers will inspect the positive battery cable/BMS/PDB joint for excess sealant adhesive and remove any excessive adhesive, reassemble the joint, and retorque the fastener, as necessary, free of charge. The recall began November 25, 2019. Owners may contact Ford customer service at 1-866-436-7332. Ford's number for this recall is 19S40.

Manufacturer campaign: 19S40

Read campaign 19V805000 at NHTSA
Aug 28, 2019 Safety recallSEATS:MID/REAR ASSEMBLYCampaign 19V633000

Reported concern

Ford Motor Company (Ford) is recalling certain 2018-2020 F-150 and 2019-2020 F-250, F-350, F-450, and F-550 Super Duty pickup trucks, and 2018-2019 Ford Explorer, 2019-2020 Expedition, and 2020 Escape vehicles equipped with driver and/or passenger's manual front seat back recliner mechanisms. Also included are certain 2020 Ford Explorer and Lincoln Aviator vehicles equipped with rear outboard seats and manual seat back recliner mechanisms. The recliner mechanisms may be missing the third pawl required for seat back strength, resulting in a loose seat back. As such, these vehicles fail to comply with the requirements of Federal Motor Vehicle Safety Standard (FMVSS) numbers 202, "Head Restraints" and 207, "Seating Systems."

Manufacturer’s stated response

Ford will notify owners, and Ford and Lincoln dealers will inspect the seat structure and replace them, as necessary, free of charge. The recall began October 21, 2019. Owners may contact Ford customer service at 1-866-436-7332. Ford's number for this recall is 19C07.

Manufacturer campaign: 19C07

Read campaign 19V633000 at NHTSA
Check this car’s VIN at NHTSA

03 / The manufacturer’s record

Instructions. Updates. Responses.

245 distinct communications list this model-year. Showing the latest 12. A matching model-year does not establish that every engine, trim or reported symptom is covered.

Jul 2, 2026 Emissions25E10-S1NEW VEHICLE DELIVERY HOLD - Emissions Recall 25E10 - Supplement #1 Certain 2018-2020 Model Year F-150 Vehicles With 3.3L Engines and 2016-2019 Model Year Explorer, Taurus, and Flex Vehicles With 3.5L Engines Powertrain Control …NHTSA ID 11035464

NEW VEHICLE DELIVERY HOLD - Emissions Recall 25E10 - Supplement #1 Certain 2018-2020 Model Year F-150 Vehicles With 3.3L Engines and 2016-2019 Model Year Explorer, Taurus, and Flex Vehicles With 3.5L Engines Powertrain Control Module (PCM) Reprogramming

Components: ELECTRICAL SYSTEM · UNKNOWN OR OTHER. Confirm detailed applicability in the original document.

Source record 11035464 at NHTSA
Apr 29, 2026 Other25H05 S1Harvest Program 25H05 – Supplement #1 Certain 2011-2021 Model Year Vehicles Software Verification Harvest ProgramNHTSA ID 11031792

Harvest Program 25H05 – Supplement #1 Certain 2011-2021 Model Year Vehicles Software Verification Harvest Program

Components: ELECTRICAL SYSTEM · UNKNOWN OR OTHER. Confirm detailed applicability in the original document.

Source record 11031792 at NHTSA
Apr 2, 2026 Service Bulletin/Repair InstructionsSSM 54720Various 2020-2026 Ford and Lincoln vehicles equipped with blind spot information system (BLIS) may experience an inoperative blind spot monitoring with a "Blind Spot System Fault" message displayed in the instrument panel clust…NHTSA ID 11031263

Various 2020-2026 Ford and Lincoln vehicles equipped with blind spot information system (BLIS) may experience an inoperative blind spot monitoring with a "Blind Spot System Fault" message displayed in the instrument panel cluster (IPC). This may also be accompanied by diagnostic trouble codes (DTCs) B118C:11 and/or B118C:15 stored in the driver door module (DDM), and/or B118D:11 and/or B118D:15 stored in the passenger door module (PDM). This may be due to the wiring connector from the mirror to the BLIS module. If diagnostics lead to an internal mirror wiring harness fault, a new lower level BLIS light pigtail is now released for service. It is not necessary to replace the exterior mirror assembly. Use part number SC3Z-14A411-B to resolve the concern.

Components: ELECTRICAL SYSTEM · LANE DEPARTURE: BLIND SPOT DETECTION. Confirm detailed applicability in the original document.

Source record 11031263 at NHTSA
Mar 25, 2026 Other25N17Advance Notice – Customer Satisfaction Program 25N17 Certain 2015-2025 Model Year Multiple Vehicle Lines Rear View Camera Replacement If Required After Dealer EvaluationNHTSA ID 11030282

Advance Notice – Customer Satisfaction Program 25N17 Certain 2015-2025 Model Year Multiple Vehicle Lines Rear View Camera Replacement If Required After Dealer Evaluation

Components: BACK OVER PREVENTION: REARVIEW SYSTEM BRAKING · BACK OVER PREVENTION: WARNINGS · LANE DEPARTURE: BLIND SPOT DETECTION · UNKNOWN OR OTHER. Confirm detailed applicability in the original document.

Source record 11030282 at NHTSA
Feb 24, 2026 Service Bulletin/Repair InstructionsSSM 54601Ford and Lincoln vehicles equipped with wired keyless entry keypad systems and accessory wireless keyless entry keypad systems may or may not come with a wallet card containing the master code. Unlike the integrated wired keypa…NHTSA ID 11029052

Ford and Lincoln vehicles equipped with wired keyless entry keypad systems and accessory wireless keyless entry keypad systems may or may not come with a wallet card containing the master code. Unlike the integrated wired keypad, the accessory wireless keypad master code cannot be retrieved from the vehicle using a diagnostic scan tool or from the label printed on the body control module (BCM). The Factory Keyless Entry Code application within the diagnostic scan tool will not provide an applicable master code for the accessory wireless keypad. If the wallet card for an accessory keypad is not available, the "Wireless RF Keypad Diagnosis Guide" can be referenced and provides direction on how to retrieve the master code. This guide is located under the Workshop Manual tab > Accessories > Installation > Wireless RF Keypad Diagnosis Guide > PPT C > Step C2.<br /><br /> Note: The only available keypad for some vehicles from the assembly plant is the accessory wireless keyless entry keypad. The integrated wired keypad cannot be installed on vehicles not equipped from the factory with a wired keyless entry k

Components: ELECTRICAL SYSTEM · STRUCTURE:BODY · UNKNOWN OR OTHER. Confirm detailed applicability in the original document.

Source record 11029052 at NHTSA
Feb 17, 2026 OtherSSM 54589Some 2019-2024 Ford and Lincoln vehicles equipped with SYNC3 may experience various connectivity concerns with The Ford App Lincoln App including but not limited to: missing activation prompt pop-upon the vehicle's center displ…NHTSA ID 11029595

Some 2019-2024 Ford and Lincoln vehicles equipped with SYNC3 may experience various connectivity concerns with The Ford App Lincoln App including but not limited to: missing activation prompt pop-upon the vehicle's center display screen when attempting to activate vehicle through The Ford App Lincoln App, incorrect location global positioning system GPS reported through The Ford App Lincoln App, problems with remote commands being performed through The Ford App Lincoln App and or incorrect data information reported on The Ford App Lincoln App. These symptoms will be accompanied by diagnostic trouble code DTC B156D 89 in the TCU. This may be due to the accessory protocol interface module APIM software. To correct the condition, update the APIM software.

Components: ELECTRICAL SYSTEM. Confirm detailed applicability in the original document.

Source record 11029595 at NHTSA
Feb 17, 2026 Service Bulletin/Repair InstructionsSSM 54592For 20172026 vehicles equipped with a 10R transmission, a revision to the Road Testing Vehicle procedure has been made in the WSM, located in Section 307-01 > Diagnosis and Testing. This updated procedure improves the diagnosi…NHTSA ID 11029081

For 20172026 vehicles equipped with a 10R transmission, a revision to the Road Testing Vehicle procedure has been made in the WSM, located in Section 307-01 > Diagnosis and Testing. This updated procedure improves the diagnosis of customer reported transmission concerns and aids in locating the proper root cause. During diagnosis and testing, details regarding whether the condition is more prevalent when the vehicle is hot or cold, throttle percentage at the time of occurrence, vehicle speed, the specific shift involved, and whether the issue occurs during transmission engagements (N>R, N>D, R>D, or D>R) should be noted. Engineering requests including these detailed operating conditions that will significantly assist with root cause analysis. Diagnosis, testing, and repair should use established labor times outside this article.

Components: POWER TRAIN. Confirm detailed applicability in the original document.

Source record 11029081 at NHTSA
Dec 13, 2025 Emissions25E10Certain 2018-2020 Model Year F-150 Vehicles Equipped With 3.3L Engines Powertrain Control Module (PCM) ReprogrammingNHTSA ID 11027044

Certain 2018-2020 Model Year F-150 Vehicles Equipped With 3.3L Engines Powertrain Control Module (PCM) Reprogramming

Campaign / software reference: 25E10

Components: POWER TRAIN. Confirm detailed applicability in the original document.

Source record 11027044 at NHTSA
Dec 2, 2025 Other25L02Special Field Action 25L02 Certain 2017-2024 Model Year California Emissions-Certified Vehicles Transmission Control Assembly ReimbursementNHTSA ID 11026928

Special Field Action 25L02 Certain 2017-2024 Model Year California Emissions-Certified Vehicles Transmission Control Assembly Reimbursement

Components: UNKNOWN OR OTHER. Confirm detailed applicability in the original document.

Source record 11026928 at NHTSA
Nov 19, 2025 Other25H05This is a proactive investigation program by Ford Motor Company to inspect a limited number of affected vehicles that are customer-owned. Ford is voluntarily conducting this program to evaluate the software currently installed …NHTSA ID 11026013

This is a proactive investigation program by Ford Motor Company to inspect a limited number of affected vehicles that are customer-owned. Ford is voluntarily conducting this program to evaluate the software currently installed on one or more electronic modules in the affected vehicles.

Components: ELECTRICAL SYSTEM · UNKNOWN OR OTHER. Confirm detailed applicability in the original document.

Source record 11026013 at NHTSA
Nov 12, 2025 Service Bulletin/Repair InstructionsSSM 54366Some 2015-2021 Ford and Lincoln vehicles may exhibit an illuminated MIL with diagnostic trouble codes (DTCs) P0011, P0012, P0014, P0015, P0016, P0017, P0018, P0019, P0021, P0022, P0024 and/or P0025. Pinpoint test HK in the Powe…NHTSA ID 11025611

Some 2015-2021 Ford and Lincoln vehicles may exhibit an illuminated MIL with diagnostic trouble codes (DTCs) P0011, P0012, P0014, P0015, P0016, P0017, P0018, P0019, P0021, P0022, P0024 and/or P0025. Pinpoint test HK in the Powertrain Control and Emissions Diagnosis (PC/ED) or in Section 303-14 of the Workshop Manual (WSM) has been updated to address this concern.

Components: ELECTRICAL SYSTEM · POWER TRAIN. Confirm detailed applicability in the original document.

Source record 11025611 at NHTSA
Oct 30, 2025 Service Bulletin/Repair InstructionsTSB 25-2475This bulletin supersedes TSB 25-2301. Reason for update: update the Part List Description. Some of the vehicles listed in the Model statement above may exhibit at least one of the following conditions: * Harsh engagement * Dela…NHTSA ID 11024874

This bulletin supersedes TSB 25-2301. Reason for update: update the Part List Description. Some of the vehicles listed in the Model statement above may exhibit at least one of the following conditions: * Harsh engagement * Delayed engagement * Harsh shift * Delayed shift * Illuminated malfunction indicator lamp (MIL) with diagnostic trouble codes (DTC) P0751, P0752, P0756, P0757, P0761, P0762, P0766, P0767, P0771, P0772, P2700, P2701, P2702, P2703, P2704, P2705, P2707, P2708, P0729, P0731, P0732, P0733, P0734, P0735, P0736, P076F, P07D9, P07F6 and/or P07F7 stored in the powertrain control module (PCM) or transmission control module (TCM). This may be due to axial movement of the CDF clutch cylinder (7H351) sleeve causing hydraulic circuit leaks. NOTE: If internal transmission service is required to address a concern detected with the CDF clutch cylinder following this article, technicians should carefully inspect and replace other transmission components and flush transmission fluid cooler only as necessary as needed to ensure proper function. Add a new line to the repair order to document any additional

Components: POWER TRAIN. Confirm detailed applicability in the original document.

Source record 11024874 at NHTSA
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Records below contain the NHTSA bulk summary unless a document-reviewed explainer is linked. A service bulletin is not a safety recall or a promise of a free repair. Records may be revised or superseded; verify the current document with the manufacturer.

04 / Agency investigations

Official inquiries.

An investigation is an inquiry into a potential concern. Its presence does not establish a defect, and a closed case does not certify a car’s condition.

Opened Aug 3, 2021 No close date recordedRearview Camera FMVSS 111 NoncomplianceRQ21002

On September 23, 2020, Ford Motor Company (Ford) filed a noncompliance recall report under 49 CFR Part 573 (NHTSA Recall No. 20V-575), recalling 620,246 Model Year (MY) 2020 Ford F-150, F-250, F-350, F-450, F-550, Explorer, Mustang, Transit, Expedition, Escape, Ranger and Edge, and Lincoln Nautilus and Corsair vehicles for a noncompliance with Federal Motor Vehicle Safety Standard (FMVSS) 111, Rear Visibility. Ford's recall described the noncompliance as insufficient electrical conductivity within the printed circuit board (PCB) internal to the camera leading to intermittent rearview camera operation. The supplier of the cameras was Magna Electronics.According to Ford's chronology in the Part 573, during the period February-April 2020, Ford identified and monitored warranty claims pertaining to intermittent or inoperative rearview cameras. Ford reviewed supplier product changes, focusing on changes introduced by the supplier in the October-November 2019 time frame. The Part 573 stated that the issue was brought to Ford's Critical Concerns Review Group (CCRG) for review on May 12, 2020.On July 7, 2020, NHTSA's Vehicle Research and Testing Center (VRTC) informed the Office of Defects Investigation (ODI) of a trend of MY 2020 Escape vehicles with rearview camera malfunctions. ODI contacted Ford the next day, providing five Vehicle Owner Questionnaires (VOQs) alleging inoperative rearview cameras. On July 15, 2020, Ford met with NHTSA to discuss the rearview camera issue. In a subsequent August 24, 2020 meeting, ODI and NHTSA's Office of Vehicle Safety Compliance (OVSC) met with Ford to discuss the recall status and additional VOQs. Ford presented rate and scope data for many of its MY 2020 products during the August 2020 meeting indicating high failure rates for certain models.This RQ is being opened to investigate both the timeliness and scope of Ford's rearview camera recall (20V-575), and Ford's compliance with reporting requirements.The subject reports referenced in the opening resume are identified by the following ODI reference numbers which can be reviewed at NHTSA.gov: 11349813, 11344126, 11342696, 11341486, 11340254, 11337274, 11331444, 11330875, 11329235, 11316960, 11343521, 11341884, 11337226, 11344018, and 11339573.

Find investigation RQ21002

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