The vehicle dossier US · 2008

2008 Ford
ESCAPEProblems & recalls

1,974 distinct owner reports in the NHTSA snapshot. Steering appears in 1,127 of them. Explore what was reported—and which official actions are on file.

Snapshot Sep 28, 2026Live NHTSA complaint API How this dossier is compiled

01 / Owner-reported evidence

What owners reported.

Categories attached to 1,974 distinct reports. A report can mention more than one component, so category totals can overlap.

Steering1,127 reports
Transmission & drivetrain329 reports
Other components323 reports
Brakes139 reports
Electrical system136 reports
Engine120 reports
Fuel system60 reports
Body & structure41 reports
Suspension31 reports
Air bags31 reports
Visibility29 reports
See original component labels
STEERING1,109
POWER TRAIN223
VEHICLE SPEED CONTROL168
ELECTRICAL SYSTEM128
SERVICE BRAKES120
POWER TRAIN:AUTOMATIC TRANSMISSION107
ENGINE83
UNKNOWN OR OTHER55
ELECTRONIC STABILITY CONTROL (ESC)36
FUEL/PROPULSION SYSTEM36
SUSPENSION30
AIR BAGS28
STRUCTURE:BODY28
ENGINE AND ENGINE COOLING24
FUEL SYSTEM, GASOLINE20
TIRES18
SERVICE BRAKES, HYDRAULIC16
WHEELS14
VISIBILITY13
STEERING:COLUMN12
ENGINE AND ENGINE COOLING:COOLING SYSTEM12
TIRES:PRESSURE MONITORING AND REGULATING SYSTEMS8
VEHICLE SPEED CONTROL:ACCELERATOR PEDAL8
STEERING:ELECTRIC POWER ASSIST SYSTEM7
EXTERIOR LIGHTING6
VISIBILITY/WIPER6
TRACTION CONTROL SYSTEM5
POWER TRAIN:AUTOMATIC TRANSMISSION:COOLING UNIT AND LINES5
SEAT BELTS5
STRUCTURE4
VISIBILITY:SUN/MOON ROOF ASSEMBLY4
SEATS4
VISIBILITY:POWER WINDOW DEVICES AND CONTROLS4
ELECTRICAL SYSTEM:IGNITION4
EQUIPMENT:APPLIANCE:AIR CONDITIONER3
ELECTRICAL SYSTEM:IGNITION:SWITCH3
STRUCTURE:FRAME AND MEMBERS3
EQUIPMENT2
VISIBILITY:WINDSHIELD2
ENGINE AND ENGINE COOLING:ENGINE2
VISIBILITY:GLASS, SIDE/REAR2
AIR BAGS:FRONTAL2
TIRES:VALVE2
FUEL SYSTEM, OTHER2
STRUCTURE:BODY:HATCHBACK/LIFTGATE2
LATCHES/LOCKS/LINKAGES2
STRUCTURE:BODY:HOOD2
STRUCTURE:BODY:HATCHBACK/LIFTGATE:HINGE AND ATTACHMENTS2
EQUIPMENT ADAPTIVE/MOBILITY2
HYBRID PROPULSION SYSTEM2
STEERING:HYDRAULIC POWER ASSIST SYSTEM2
FORWARD COLLISION AVOIDANCE: AUTOMATIC EMERGENCY BRAKING2
FUEL SYSTEM, GASOLINE:DELIVERY:HOSES, LINES/PIPING, AND FITTINGS1
SUSPENSION:FRONT1
AIR BAGS:FRONTAL:SENSOR/CONTROL MODULE1
ELECTRICAL SYSTEM: INSTRUMENT CLUSTER/PANEL1
SERVICE BRAKES, HYDRAULIC:ANTILOCK/TRACTION CONTROL/ELECTRONIC LIMITED SLIP:CONTROL UNIT/MODULE1
TIRES:TREAD/BELT1
FUEL SYSTEM, GASOLINE:STORAGE1
PARKING BRAKE1
VEHICLE SPEED CONTROL:CABLES1
STRUCTURE:BODY:DOOR1
STEERING:RACK AND PINION1
VISIBILITY:DEFROSTER/DEFOGGER/HVAC SYSTEM1
ELECTRICAL SYSTEM:12V/24V/48V BATTERY1
ELECTRICAL SYSTEM:ALTERNATOR/GENERATOR/REGULATOR1
SERVICE BRAKES, HYDRAULIC:ANTILOCK/TRACTION CONTROL/ELECTRONIC LIMITED SLIP:WHEEL SPEED SENSOR/TONE RING1
SERVICE BRAKES, HYDRAULIC:FOUNDATION COMPONENTS:MASTER CYLINDER1
STEERING:HYDRAULIC POWER ASSIST:POWER STEERING FLUID1
STEERING:STEERING CONTROL MODULE1

These are reports made to NHTSA, not verified diagnoses. More reports can reflect more vehicles, more time on the road, or greater reporting activity.

The reporting timeline

When reports arrived.

Reports by year filed, not by the year a problem occurred. Showing the latest 15 years with reports.

Year filed (last two digits)Latest report: Sep 2, 2026
Mileage, where supplied

100,000 miles is the median among 1,710 reports with usable mileage. The middle half spans 65,000–133,000 miles.

This describes the submitted reports. It does not predict when a vehicle will fail.

02 / Official safety campaigns

5 recall campaigns on file.

A campaign can cover only certain production dates or configurations. The count does not tell you whether an individual car has an open recall.

Sep 29, 2015 Safety recallPOWER TRAIN:AUTOMATIC TRANSMISSION:LEVER AND LINKAGE:FLOOR SHIFTCampaign 15V606000

Reported concern

Ford Motor Company (Ford) is recalling certain model year 2001-2008 Ford Escape and Mercury Mariner vehicles manufactured March 31, 2001, to September 1, 2009. The affected vehicles are equipped with either a 2.3L or 3.0L engine and have had their CD4E transmission replaced with remanufactured one that was rebuilt between June 11, 2015 through July 15, 2015. These service repair part transmissions have a shift lever bolt that may not be properly tightened. As a result, the shift control lever could disengage from the transmission without warning.

Manufacturer’s stated response

Ford will notify owners, and dealers will inspect the transmissions and either tighten the manual shift lever bolt or replace the manual shift lever assembly. These repairs will be performed free of charge. The recall began on October 23, 2015. Owners may contact Ford customer service at 1-866-436-7332. Ford's number for this recall is 15S28.

Manufacturer campaign: 15S28

Read campaign 15V606000 at NHTSA
Jun 3, 2015 Safety recallSUSPENSION:FRONT:WHEEL BEARINGCampaign 15E045000

Reported concern

The Timken Company (Timken) is recalling certain aftermarket front wheel bearings, part number 510072, sold from January 22, 2015, to May 21, 2015, to be used as service parts on 2001-2012 Ford Escape, 2001-2011 Mazda Tribute, and 2005-2011 Mercury Mariner vehicles. The affected wheel bearings have incorrect dimensions of a 42mm bore, 76mm outer dimension, and 39mm width, instead of a 42mm bore, 78mm outer dimension and a 45mm width.

Manufacturer’s stated response

Timken has begun notifying distributors who will offer purchasers replacement wheel bearings, free of charge. The recall began on May 21, 2015. Owners may contact Timken customer service at 1-866-984-6536.

Read campaign 15E045000 at NHTSA
Sep 3, 2014 Safety recallHYBRID PROPULSION SYSTEMCampaign 14V526000

Reported concern

Ford Motor Company (Ford) is recalling certain model year 2005-2008 Ford Escape hybrid electric vehicles manufactured October 13, 2003, to June 20, 2008, and 2006-2008 Mercury Mariner hybrid electric vehicles manufactured June 10, 2005, to June 20, 2008. The coolant pump for the hybrid system may fail resulting in the hybrid electronics overheating.

Manufacturer’s stated response

Ford will notify owners, and dealers will inspect and replace the original Motor Electronics Coolant (MEC) Pump with an improved brushless pump, free of charge. The recall is expected to begin on October 27, 2014. Owners may contact Ford customer service at 1-866-436-7332. Ford's number for this recall is 14S19.

Manufacturer campaign: 14S19

Read campaign 14V526000 at NHTSA
May 29, 2014 Safety recallSTEERING:ELECTRIC POWER ASSIST SYSTEMCampaign 14V284000

Reported concern

Ford Motor Company (Ford) is recalling certain model year 2008-2011 Ford Escape and Mercury Mariner vehicles manufactured August 18, 2006, through September 11, 2010. The affected vehicles have a steering torque sensor that may not be able to properly detect driver steering input. As a result, the system could remove the Electric Power Steering (EPS) assist.

Manufacturer’s stated response

Ford will notify owners, and dealers will update the software for the power steering control module (PSCM) and the instrument cluster module, free of charge. If a vehicle shows a history of a loss of the torque sensor signal or fault codes relating to the PSCM when the vehicle is brought in for the recall remedy, the affected components will be replaced, free of charge. The recall began on July 18, 2014. Owners may contact Ford customer service at 1-800-392-3673. Ford's number for this recall is 14S05.

Manufacturer campaign: 14S05

Read campaign 14V284000 at NHTSA
Sep 3, 2010 Safety recallEQUIPMENTCampaign 10E043000

Reported concern

MARATHON IS RECALLING CERTAIN SEAT COVERS, BRAND SUPERHIDES WITH PART NUMBERS 593, 594, 578, 960, 228, 228-09, 267-08, 333, 625, AND 630, SOLD FOR USE AS AFTERMARKET EQUIPMENT FOR VARIOUS PASSENGER VEHICLES. THESE SEAT COVERS ARE MADE OF HEAVIER THREAD AND ARE NOT COMPATIBLE WITH SEATS CONTAINING SIDE AIRBAGS. THE HEAVIER SEAT COVER COULD INTERFERE WITH FULL DEPLOYMENT OF THE AIRBAG IN THE EVENT OF A CRASH.

Manufacturer’s stated response

MARATHON WILL NOTIFY OWNERS OF RECORD AND REPLACE THE SEAT COVER FREE OF CHARGE. THE SAFETY RECALL BEGAN ON SEPTEMBER 14, 2010. OWNERS MAY CONTACT MARATHON AT 1-800-735-2769.

Read campaign 10E043000 at NHTSA
Check this car’s VIN at NHTSA

03 / The manufacturer’s record

Instructions. Updates. Responses.

41 distinct communications list this model-year. Showing the latest 12. A matching model-year does not establish that every engine, trim or reported symptom is covered.

Feb 24, 2026 Service Bulletin/Repair InstructionsSSM 54601Ford and Lincoln vehicles equipped with wired keyless entry keypad systems and accessory wireless keyless entry keypad systems may or may not come with a wallet card containing the master code. Unlike the integrated wired keypa…NHTSA ID 11029052

Ford and Lincoln vehicles equipped with wired keyless entry keypad systems and accessory wireless keyless entry keypad systems may or may not come with a wallet card containing the master code. Unlike the integrated wired keypad, the accessory wireless keypad master code cannot be retrieved from the vehicle using a diagnostic scan tool or from the label printed on the body control module (BCM). The Factory Keyless Entry Code application within the diagnostic scan tool will not provide an applicable master code for the accessory wireless keypad. If the wallet card for an accessory keypad is not available, the "Wireless RF Keypad Diagnosis Guide" can be referenced and provides direction on how to retrieve the master code. This guide is located under the Workshop Manual tab > Accessories > Installation > Wireless RF Keypad Diagnosis Guide > PPT C > Step C2.<br /><br /> Note: The only available keypad for some vehicles from the assembly plant is the accessory wireless keyless entry keypad. The integrated wired keypad cannot be installed on vehicles not equipped from the factory with a wired keyless entry k

Components: ELECTRICAL SYSTEM · STRUCTURE:BODY · UNKNOWN OR OTHER. Confirm detailed applicability in the original document.

Source record 11029052 at NHTSA
Apr 24, 2024 Service Bulletin/Repair InstructionsSSM 52476All accessory stick-on keyless entry keypads come with a wallet card containing the master code. If the accessory keypad was factory installed, this card will be placed in the glove box and should be handed to the vehicles own…NHTSA ID 10254138

All accessory stick-on keyless entry keypads come with a wallet card containing the master code. If the accessory keypad was factory installed, this card will be placed in the glove box and should be handed to the vehicles owner during initial delivery. Unlike the integrated (wired) factory keypad, the accessory keypad master code cannot be retrieved from the vehicle using a diagnostic scan tool. If the wallet card for an accessory keypad is lost, follow these steps to recover the code. Dealer Key Code access is granted through the Dealer Program Enrollment System (DPES); dealership management can authorize users. The authorized user must go to FMCDealer.com > Parts and Service > Parts Product Line Information > Keys/Entry Devices > Aftermarket Keyless Entry Keypad Code Access. Follow the instructions on the screen to obtain the master code for the accessory keypad.

Components: EQUIPMENT. Confirm detailed applicability in the original document.

Source record 10254138 at NHTSA
Apr 4, 2023 Service Bulletin/Repair InstructionsSSM 51536For 2000-2024 Ford and Lincoln vehicles, swapping a module from a vehicle for diagnosis purposes is likely to cause errors and is not recommended. It is also not recommended to order a replacement module using a vehicle identif…NHTSA ID 10235153

For 2000-2024 Ford and Lincoln vehicles, swapping a module from a vehicle for diagnosis purposes is likely to cause errors and is not recommended. It is also not recommended to order a replacement module using a vehicle identification number (VIN) from a different vehicle. Most modules on these affected vehicles are VIN/vehicle specific and hardware variations between modules do exist. Swapping a module from a vehicle or ordering a module using a different vehicle/VIN can cause ineffective repairs and additional vehicle down time. Make sure all appropriate Workshop Manual (WSM) procedures are followed when diagnosing the condition prior to all module replacements and only order modules using the correct VIN.

Components: STRUCTURE. Confirm detailed applicability in the original document.

Source record 10235153 at NHTSA
Mar 30, 2018 Service Bulletin/Repair InstructionsSSM 47201Replacing the original equipment SYNC/Navigation system with either an aftermarket SYNC/Navigation kit or modifying original SYNC/Navigation parts to provide additional features is not recommended nor supported on any Ford, Mer…NHTSA ID 10137113

Replacing the original equipment SYNC/Navigation system with either an aftermarket SYNC/Navigation kit or modifying original SYNC/Navigation parts to provide additional features is not recommended nor supported on any Ford, Mercury or Lincoln vehicle. Only approved Genuine Ford accessories or originally installed systems are supported and certified to function correctly with other vehicle systems. If you suspect a system has been modified, the following resources can be used to verify original equipment: Monroney Label (Window Sticker), Professional Technician Society (PTS) OASIS tab  select SYNC or HVBOM. For Genuine Ford accessories use: PTS Workshop Tab  select Dealer Installed Accessory or Accessory Installation.

Components: EQUIPMENT. Confirm detailed applicability in the original document.

Source record 10137113 at NHTSA
Jan 10, 2018 Service Bulletin/Repair InstructionsSSM 47009The Accessory (Wireless) Keyless Entry Keypad can only be used with vehicles that are factory built with Remote Keyless Entry (RKE). The master code for the Accessory (Wireless) Keyless Entry Keypad can be retrieved from FMCDea…NHTSA ID 10140323

The Accessory (Wireless) Keyless Entry Keypad can only be used with vehicles that are factory built with Remote Keyless Entry (RKE). The master code for the Accessory (Wireless) Keyless Entry Keypad can be retrieved from FMCDealer - Parts and Service - Parts Product Line Information - Keys/Entry Devices - Aftermarket Keyless Entry Keypad Code Access. Access to this site is granted through Dealer Program Enrollment System (DPES) and Dealer Principal, General Manager or Parts and Service Director can authorize users. Once authorized the retrieval process for master code can be obtained. The master code for the Accessory Keyless Entry Keypad cannot be retrieved from the body control module(BCM) with a diagnostic tool.

Components: EQUIPMENT · EQUIPMENT:ELECTRICAL. Confirm detailed applicability in the original document.

Source record 10140323 at NHTSA
Jan 10, 2018 Service Bulletin/Repair InstructionsSSM 47009The Accessory (Wireless) Keyless Entry Keypad can only be used with vehicles that are factory built with Remote Keyless Entry (RKE). The master code for the Accessory (Wireless) Keyless Entry Keypad can be retrieved from FMCDea…NHTSA ID 10138524

The Accessory (Wireless) Keyless Entry Keypad can only be used with vehicles that are factory built with Remote Keyless Entry (RKE). The master code for the Accessory (Wireless) Keyless Entry Keypad can be retrieved from FMCDealer - Parts and Service - Parts Product Line Information - Keys/Entry Devices - Aftermarket Keyless Entry Keypad Code Access. Access to this site is granted through Dealer Program Enrollment System (DPES) and Dealer Principal, General Manager or Parts and Service Director can authorize users. Once authorized the retrieval process for master code can be obtained. The master code for the Accessory Keyless Entry Keypad cannot be retrieved from the body control module(BCM) with a diagnostic tool.

Components: EQUIPMENT:ELECTRICAL. Confirm detailed applicability in the original document.

Source record 10138524 at NHTSA
Sep 21, 2016 Service Bulletin/Repair InstructionsSSM 46085The Powertrain Control/Emissions Diagnosis (PC/ED) manual has been revised for diagnosing electronic throttle bodies (ETBs). The ETC_ACT and ETC_DSD PIDs should not used to diagnose possible ETB concerns. The IDS has a limited …NHTSA ID 10109070

The Powertrain Control/Emissions Diagnosis (PC/ED) manual has been revised for diagnosing electronic throttle bodies (ETBs). The ETC_ACT and ETC_DSD PIDs should not used to diagnose possible ETB concerns. The IDS has a limited refresh rate when reading these PIDs and cannot display quickly enough to validate a concern. The PCM automatically monitors these inputs more accurately and will set diagnostic trouble codes (DTCs) when appropriate. Using these PIDs for diagnostics will lead to inaccurate results and improper ETB replacements. If a concern is intermittent and no DTCs are present, refer to historical DTCs and the PC/ED, Section 3 No DTCs Present Index chart for further information.

Components: ENGINE · ENGINE AND ENGINE COOLING · ENGINE AND ENGINE COOLING:COOLING SYSTEM · ENGINE AND ENGINE COOLING:COOLING SYSTEM:FAN · ENGINE AND ENGINE COOLING:COOLING SYSTEM:HOSES/LINES/PIPING/FITTINGS · ENGINE AND ENGINE COOLING:COOLING SYSTEM:RADIATOR ASSEMBLY · ENGINE AND ENGINE COOLING:ENGINE · ENGINE AND ENGINE COOLING:ENGINE:DIESEL · ENGINE AND ENGINE COOLING:ENGINE:GASOLINE · ENGINE AND ENGINE COOLING:ENGINE:GASOLINE:BELTS AND ASSOCIATED PULLEYS · ENGINE AND ENGINE COOLING:ENGINE:GASOLINE:TURBO/SUPERCHARGER · ENGINE AND ENGINE COOLING:ENGINE:OTHER FUEL TYPES:TURBO/SUPERCHARGER · ENGINE AND ENGINE COOLING:EXHAUST SYSTEM · ENGINE AND ENGINE COOLING:EXHAUST SYSTEM:EMISSION CONTROL · ENGINE AND ENGINE COOLING:EXHAUST SYSTEM:EMISSION CONTROL:CATALYTIC CONVERTOR · ENGINE AND ENGINE COOLING:EXHAUST SYSTEM:EMISSION CONTROL:CRANKCASE (PCV) · ENGINE AND ENGINE COOLING:EXHAUST SYSTEM:EMISSION CONTROL:GAS RECIRCULATION VALVE (EGR VALVE) · ENGINE AND ENGINE COOLING:EXHAUST SYSTEM:MANIFOLD/HEADER/MUFFLER/TAIL PIPE. Confirm detailed applicability in the original document.

Source record 10109070 at NHTSA
Mar 1, 2015 Service Bulletin/Repair Instructions45006FORD 2008-2012 ESCAPE/MARINER: BULLETIN INFORMATION REGARDING STEERING CONTROL MODULE WITH DTC B2278, NOT REQUIRED TO HAVE STEERING COLUMN REPLACED. *LJNHTSA ID 10058224

FORD 2008-2012 ESCAPE/MARINER: BULLETIN INFORMATION REGARDING STEERING CONTROL MODULE WITH DTC B2278, NOT REQUIRED TO HAVE STEERING COLUMN REPLACED. *LJ

Components: STEERING:COLUMN. Confirm detailed applicability in the original document.

Source record 10058224 at NHTSA
Mar 1, 2015 Service Bulletin/Repair Instructions449862008-2012 FORD ESCAPE/MARINER: SERVICE INFORMATION INVOLVING THE POWER STEERING CONTROL MODULE WITH DTC B2278- STEERING COLUMN REPLACEMENT IS NOT REQUIRED. *LJNHTSA ID 10058196

2008-2012 FORD ESCAPE/MARINER: SERVICE INFORMATION INVOLVING THE POWER STEERING CONTROL MODULE WITH DTC B2278- STEERING COLUMN REPLACEMENT IS NOT REQUIRED. *LJ

Components: STEERING:COLUMN. Confirm detailed applicability in the original document.

Source record 10058196 at NHTSA
Aug 28, 2014 Service Bulletin/Repair InstructionsTSB-14-0157MERCURY/FORD: IN ONE OR MORE SPEED SETTINGS, ELECTRONIC MANUAL TEMPERATURE CONTROL (EMTC) A/C SYSTEM IS WARM AND/OR LACK BLOWER MOTOR OPERATION IN SETTINGS DUE TO DAMAGED BLOWER MOTOR RESISTOR CAUSED BY WATER ENTERING HEATER AN…NHTSA ID 10056710

MERCURY/FORD: IN ONE OR MORE SPEED SETTINGS, ELECTRONIC MANUAL TEMPERATURE CONTROL (EMTC) A/C SYSTEM IS WARM AND/OR LACK BLOWER MOTOR OPERATION IN SETTINGS DUE TO DAMAGED BLOWER MOTOR RESISTOR CAUSED BY WATER ENTERING HEATER AND EVAPORATOR CORE HOUSING. MODEL 2008-12 ESCAPE, MARINER. *PE

Components: EQUIPMENT:APPLIANCE:AIR CONDITIONER. Confirm detailed applicability in the original document.

Source record 10056710 at NHTSA
Jul 1, 2014 Service Bulletin/Repair InstructionsASI-44649FORD: A JOB AID WAS DEVELOPED AND NOW AVAILABLE FOR THE PTU INTERNAL OR EXTERNAL FLUID LEAKAGE FOR ALL WHEEL DRIVE VEHICLES. *PENHTSA ID 10057723

FORD: A JOB AID WAS DEVELOPED AND NOW AVAILABLE FOR THE PTU INTERNAL OR EXTERNAL FLUID LEAKAGE FOR ALL WHEEL DRIVE VEHICLES. *PE

Components: EQUIPMENT. Confirm detailed applicability in the original document.

Source record 10057723 at NHTSA
Mar 1, 2014 Service Bulletin/Repair InstructionsASI-44427FORD: THE WRENCH LIGHT WILL ILLUMINATE WHEN 4X4 FUNCTION IS INOPERATIVE DUE TO ACTIVE TORQUE COUPLING SOLENOID COIL WIRING BEING BROKE, BUT A KIT IS AVAILABLE TO SERVICE REAR AXLE ASSEMBLY/REAR DRIVE UNIT (RDU), AT LOWER LEVEL.…NHTSA ID 10055355

FORD: THE WRENCH LIGHT WILL ILLUMINATE WHEN 4X4 FUNCTION IS INOPERATIVE DUE TO ACTIVE TORQUE COUPLING SOLENOID COIL WIRING BEING BROKE, BUT A KIT IS AVAILABLE TO SERVICE REAR AXLE ASSEMBLY/REAR DRIVE UNIT (RDU), AT LOWER LEVEL. MODEL 2008-2012 ESCAPE, MARINER. *PE

Components: ELECTRICAL SYSTEM:WIRING. Confirm detailed applicability in the original document.

Source record 10055355 at NHTSA
Browse all manufacturer records by page

Records below contain the NHTSA bulk summary unless a document-reviewed explainer is linked. A service bulletin is not a safety recall or a promise of a free repair. Records may be revised or superseded; verify the current document with the manufacturer.

04 / Agency investigations

Official inquiries.

An investigation is an inquiry into a potential concern. Its presence does not establish a defect, and a closed case does not certify a car’s condition.

Opened Apr 1, 2015 ClosedLoss of power steering while drivingDP15001

On May 27, 2014, amended June 2, 2014, Ford Motor Company (Ford) submitted a Defect Information Report (DIR) to NHTSA describing a safety defect that may result in a sudden loss of power steering assist while driving in approximately 746,067 model year (MY) 2008 through 2011 Ford Escape vehicles equipped with electric power assisted steering (NHTSA 14V-284, Ford 14S05). Ford's DIR described the defect condition as a poor signal to noise ratio [SNR] in the torque sensor within the Electric Power Assisted Steering (EPAS) system [which] does not allow the PSCM to determine the driver's steering input. When the system detects this fault condition, it transitions the EPAS system to the fail-safe/manual steering mode.Ford's DIR indicates that loss of power steering assist while driving would require higher steering effort at lower vehicle speeds, which may result in an increased risk of a crash.Ford's remedy instructs dealers to check the Power Steering Control Module (PSCM) for Diagnostic Trouble Codes (DTCs) to determine the proper repair procedure. If no DTCs are present, dealers are to update the PSCM and instrument cluster module software. The updated PSCM software changes the torque sensor fault strategy so that the SNR condition does not result in a loss of power steering assist while driving.In addition, audible and visual warnings are provided for torque sensor faults.If DTCs indicating faults in the torque sensor, PSCM or Power Steering Motor (motor) are present in the initial recall inspection, the dealer performs the following repairs: 1) replaces the torque sensor for torque sensor faults (DTC B2278); or 2) replaces the steering column for faults related to the PSCM (DTC B1342) or motor (DTC B2277).Continued in attachment pages

Recorded closure: Jun 14, 2018

Find investigation DP15001
Opened Oct 2, 2012 ClosedElectronic Throttle Body MalfunctionDP12006

In a letter dated August 30, 2012, The North Carolina Consumers Council (NCCC) petitioned the National Highway Traffic Safety Administration (NHTSA) to initiate a defect investigation of alleged electronic throttle body failures resulting in engine stall or surge while driving in model year (MY) 2005 through 2012 Ford Escape vehicles. On October 2, 2012 the Office of Defects Investigation (ODI) opened a Defect Petition DP12-006 to evaluate whether to grant or deny the petition. The petition is hereby granted on certain model years. The NCCC letter cites two complaints of stall while driving in MY 2009 Ford Escape vehicles that were diagnosed as failed throttle bodies with diagnostic trouble codes (DTC) P2111, Throttle Body Stuck Open, and P2112, Throttle Body Stuck Closed. The petitioner indicates that the owners of both vehicles reported experiencing repeated incidents of stalling and engine surging. According to Ford, Escape non-hybrid vehicles are equipped with Electronic Throttle Body (ETB) assemblies beginning with MY 2009. Vehicles manufactured between June 22, 2009 and October 15, 2009 may contain contaminated printed circuit boards (PCB) with plating variations. Plating variations could lead to a lack of continuity in the throttle position sensor circuit where P2111 and/or other DTCs would be generated and stored. Ford and its electronic throttle body supplier, Delphi, modified the PCB manufacturing process and issued a technical service bulletin (TSB) 09-23-5. Vehicles produced after October 15, 2009 incorporated ETBs manufactured with a PCB process that resolved this condition. ODI's analysis identified a total of 123 unique reports indicating allegations of reduced motive power or vehicle stall. Depending on the condition of throttle control system malfunction, a driver may experience varying levels of reduced engine performance associated with three limp home modes. In two limp modes, reduced engine performance may maintain vehicle speeds above 20mph while the third is a limited limp home mode with engine speeds limited to approximately 900 RPM. Allegations of stall appear to be related to the limited limp home mode. Vehicles are not likely to unexpectedly stall as a result of this condition, but drivers may characterize the reduced functionality as a stall, even though their vehicle may still has motive capability. Allegations of vehicle surge appear to be related to limp home mode operation. Complaints alleging surge are most likely related to engine RPM fluctuations at low vehicle speeds or idle as the control system engages to prevent engine stall. In limited limp mode, rough-idle conditions may exist while the control system attempts to modulate engine RPMs once the vehicle reaches a reduced speed to maintain approximately 900 RPM. Separately, ODI received 59 complaints alleging incidents of engine stall while driving in model year (MY) 2010-2011 Ford Fusion vehicles. Approximately 60 percent (36) of the incidents occurred at speeds of 40 miles per hour or more. Eighty percent of complaints (47) were received beginning March 2012 and 14 complaints reported that the throttle body was replaced or DTCs associated with limp home modes. Additionally, Ford issued TSB 10-21-6 addressing DTCs associated with idle speed drops and limited limp home mode. The petition is granted on certain model years.Preliminary Evaluation PE13-003 has been opened to assess the scope, frequency and potential safety consequences associated with the alleged defect.See full copy of the closing resume for this defect petition for list of the VOQs associated with the defect petition analysis.

Recorded closure: Feb 21, 2013

Find investigation DP12006
Opened Oct 14, 2008 ClosedTIRE VALVE CRACKINGPE08060

ON OCTOBER 14, 2008, ODI OPENED PE08-060 TO INVESTIGATE ALLEGATIONS OF CRACKED AND LEAKING SNAP-IN TIRE VALVES IN MODEL YEAR (MY) 2007 VEHICLES MANUFACTURED BY FORD MOTOR COMPANY.THE VALVES WERE SUPPLIED TO FORD BY TOPSEAL AUTO-PARTS, A SUBSIDIARY OF THE SHANGHAI BAOLONG AUTOMOTIVE CORPORATION IN CHINA.VALVES MADE BY TOPSEAL FOR AFTERMARKET SALE WERE THE SUBJECT OF TWO RECENT SAFETY RECALLS BY TECH INTERNATIONAL (08T-018) AND DILL AIR CONTROLS (08T-028), THE LATTER OF WHICH WAS INVESTIGATED BY ODI IN PE08-036 AND EA08-022.THE DEFECT CONDITIONS ADDRESSED BY THE AFTERMARKET TIRE VALVE RECALLS BOTH INVOLVED INADEQUATE RESISTANCE TO OZONE CRACKING DUE TO ISSUES WITH THE SUPPLY OF ANTI-OZONANT CHEMICALS TO TOPSEAL FOR A PERIOD FROM JULY TO MID-NOVEMBER 2006.THE AFTERMARKET VALVES WERE COMPOUNDED WITH A BLEND OF EPDM AND NATURAL RUBBER, USING A RELATIVELY LOW PERCENTAGE OF EPDM (EPDM PROVIDES INHERENT RESISTANCE TO OZONE CRACKING).HENCE, THE NEED FOR ANTI-OZONANT CHEMICALS AND THE PROBLEMS WITH CRACKING WHEN THOSE CHEMICALS WERE MISSING OR OUT OF SPECIFICATION IN SOME LOTS OF VALVES.BOTH RECALL CAMPAIGNS INVOLVED INSPECTION PROGRAMS TO IDENTIFY AND REPLACE VALVES WITH VISIBLE SURFACE CRACKING.ALTHOUGH THE TOPSEAL VALVES SUPPLIED TO FORD ALSO APPEAR TO HAVE BEEN AFFECTED BY THE ANTI-OZONANT SUPPLY ISSUES IN MID TO LATE-2006, FORD INDICATED THAT ITS VALVES WERE MADE AT A DIFFERENT TOPSEAL PRODUCTION LINE AND WERE COMPOUNDED WITH A HIGHER PERCENTAGE OF EPDM RUBBER TO MEET MORE STRINGENT SPECIFICATIONS FROM FORD.ODI'S ANALYSIS OF COMPLAINT AND WARRANTY DATA PROVIDED BY FORD SHOWED THAT PROBLEMS WITH CRACKED TIRE VALVES WERE SIGNIFICANTLY HIGHER FOR MY 2007 VEHICLES PRODUCED FROM DECEMBER 2006 THROUGH MARCH 2007.FORD RESPONDED BY IMPLEMENTING CHANGES IN ITS MATERIAL SPECIFICATIONS FOR SNAP-IN RUBBER TIRE VALVES AND ALSO INCREASING THE QUALITY AND ACCEPTANCE STANDARDS FOR VALVES IMPORTED FOR USE IN ITS VEHICLES.WHILE THE COMPLAINT AND WARRANTY CLAIM RATES ARE ELEVATED FOR SUBJECT VEHICLES PRODUCED FROM DECEMBER 2006 THROUGH MARCH 2007, THE RATES OF LEAKING VALVES ARE WELL BELOW ONE PERCENT OF PRODUCTION FOR EACH OF THE PEAK MONTHS FOR ALL OF THE AFFECTED MODELS.A SUBSTANTIAL MAJORITY OF THE SUBJECT VEHICLES ARE EQUIPPED WITH TIRE PRESSURE MONITORING SYSTEMS (TPMS) WHICH WARN THE DRIVER WHEN ANY TIRE PRESSURES DROPS BELOW 25 PERCENT OF RECOMMENDED INFLATION PRESSURE. AS OUTLINED IN A LETTER TO ODI DATED APRIL 6, 2009, FORD HAS AGREED TO SEND LETTERS TO OWNERS OF CERTAIN MY 2007 AND 2008 FORD, LINCOLN AND MERCURY VEHICLES TO PROVIDE INFORMATION ABOUT THE CRACKING CONCERN. LETTERS WILL BE SENT TO OWNERS OF VEHICLES BUILT FROM NOVEMBER 2006 THROUGH MAY 2007.OWNERS CAN OPT FOR A FREE DEALER INSPECTION.VALVES EXHIBITING SURFACE CRACKS OR AIR LEAKAGE RELATED TO OZONE ATTACK WILL BE REPLACED BY FORD UNDER ITS NORMAL WARRANTY TERMS.FORD EXPECTS TO SEND THE LETTER BY APPROXIMATELY MID-MAY 2009. BASED ON THE USE OF TPMS IN THE MAJORITY OF SUBJECT VEHICLES AND THE RELATIVELY LOW RATES OF REPAIRS ASSOCIATED WITH LEAKING VALVES AND RESULTANT TIRE DAMAGE, ODI BELIEVES THAT THE ACTIONS FORD HAS AGREED TO TAKE WILL PROVIDE EFFECTIVE AND EXPEDITIOUS RESOLUTION FOR VEHICLES THAT WERE BUILT DURING THE PERIOD WHEN VALVES WITH INADEQUATE RESISTANCE TO OZONE CRACKING WERE MOST LIKELY TO HAVE BEEN USED IN VEHICLE PRODUCTION.FURTHER INVESTIGATION OF THIS MATTER WOULD NOT BE AN EFFICIENT ALLOCATION OF AGENCY RESOURCES.ACCORDINGLY, THIS INVESTIGATION IS CLOSED.THE CLOSING OF THIS INVESTIGATION DOES NOT CONSTITUTE A FINDING BY NHTSA THAT A SAFETY-RELATED DEFECT DOES NOT EXIST.THE AGENCY WILL CONTINUE TO

Recorded closure: Apr 9, 2009

Find investigation PE08060

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