The vehicle dossier US · 2004

2004 Ford
ESCAPEProblems & recalls

499 distinct owner reports in the NHTSA snapshot. Other components appears in 169 of them. Explore what was reported—and which official actions are on file.

Snapshot Sep 28, 2026Live NHTSA complaint API How this dossier is compiled

01 / Owner-reported evidence

What owners reported.

Categories attached to 499 distinct reports. A report can mention more than one component, so category totals can overlap.

Other components169 reports
Suspension154 reports
Body & structure138 reports
Engine49 reports
Air bags45 reports
Electrical system31 reports
Brakes30 reports
Transmission & drivetrain27 reports
Steering26 reports
Fuel system17 reports
Visibility16 reports
See original component labels
SUSPENSION148
STRUCTURE:BODY111
VEHICLE SPEED CONTROL76
AIR BAGS41
WHEELS33
ENGINE31
STEERING26
ELECTRICAL SYSTEM26
SERVICE BRAKES18
STRUCTURE15
POWER TRAIN15
UNKNOWN OR OTHER15
ENGINE AND ENGINE COOLING13
VEHICLE SPEED CONTROL:CABLES11
POWER TRAIN:AUTOMATIC TRANSMISSION10
SEAT BELTS10
FUEL/PROPULSION SYSTEM7
VEHICLE SPEED CONTROL:CRUISE CONTROL6
SERVICE BRAKES, HYDRAULIC6
VEHICLE SPEED CONTROL:ACCELERATOR PEDAL5
FUEL SYSTEM, GASOLINE5
STRUCTURE:FRAME AND MEMBERS5
VISIBILITY:GLASS, SIDE/REAR4
STRUCTURE:FRAME AND MEMBERS:UNDERBODY SHIELDS4
VISIBILITY4
SUSPENSION:REAR4
ELECTRONIC STABILITY CONTROL (ESC)3
SEATS2
ENGINE AND ENGINE COOLING:ENGINE2
SERVICE BRAKES, HYDRAULIC:FOUNDATION COMPONENTS:DISC:ROTOR2
TIRES2
LATCHES/LOCKS/LINKAGES:HOOD:LATCH2
FUEL SYSTEM, GASOLINE:DELIVERY:FUEL PUMP2
POWER TRAIN:AUTOMATIC TRANSMISSION:TORQUE CONVERTER2
SERVICE BRAKES, HYDRAULIC:ANTILOCK/TRACTION CONTROL/ELECTRONIC LIMITED SLIP:CONTROL UNIT/MODULE2
AIR BAGS:FRONTAL2
ELECTRICAL SYSTEM: INSTRUMENT CLUSTER/PANEL2
VISIBILITY:REAR WINDOW WIPER/WASHER2
VISIBILITY:DEFROSTER/DEFOGGER/HVAC SYSTEM2
TIRES:SIDEWALL1
ELECTRICAL SYSTEM:WIRING1
ENGINE AND ENGINE COOLING:COOLING SYSTEM1
SERVICE BRAKES, HYDRAULIC:FOUNDATION COMPONENTS:DRUM1
VISIBILITY:WINDSHIELD1
PARKING BRAKE:CONVENTIONAL:MECHANICAL:LINKAGE AND CABLE1
PARKING BRAKE:CONVENTIONAL:MECHANICAL1
FUEL SYSTEM, OTHER1
FUEL SYSTEM, GASOLINE:STORAGE:TANK ASSEMBLY:FILLER PIPE AND CAP1
LATCHES/LOCKS/LINKAGES:DOORS:LATCH1
EXTERIOR LIGHTING:HEADLIGHTS1
VISIBILITY:WINDSHIELD WIPER/WASHER1
STRUCTURE:BODY:BUMPERS1
BACK OVER PREVENTION:WARNINGS:EXTERNAL/PEDESTRIAN ALERT1
ELECTRICAL SYSTEM:WIRING:FUSES AND CIRCUIT BREAKERS1
ENGINE AND ENGINE COOLING:EXHAUST SYSTEM:EMISSION CONTROL:GAS RECIRCULATION VALVE (EGR VALVE)1
EQUIPMENT:ELECTRICAL:RADIO/TAPE DECK/CD ETC.1
VISIBILITY:DEFROSTER/DEFOGGER/HVAC SYSTEM:REAR WINDOW1
SUSPENSION:FRONT:WHEEL BEARING1
AIR BAGS:FRONTAL:SENSOR/CONTROL MODULE1
AIR BAGS:SIDE/WINDOW1
VISIBILITY:SUN/MOON ROOF ASSEMBLY1
ELECTRICAL SYSTEM:12V/24V/48V BATTERY1
ELECTRICAL SYSTEM:ALTERNATOR/GENERATOR/REGULATOR1
PARKING BRAKE1
VISIBILITY:REARVIEW MIRRORS/DEVICES:EXTERIOR1
WHEELS:RIM1
EQUIPMENT ADAPTIVE/MOBILITY1
SERVICE BRAKES, ELECTRIC1
STRUCTURE:BODY:HATCHBACK/LIFTGATE1
ENGINE AND ENGINE COOLING:EXHAUST SYSTEM:EMISSION CONTROL:CATALYTIC CONVERTOR1
STRUCTURE:BODY:TRUNK LID1
STRUCTURE:BODY:HATCHBACK/LIFTGATE:HINGE AND ATTACHMENTS1
INTERIOR LIGHTING1
EXTERIOR LIGHTING1
SUSPENSION:FRONT:CONTROL ARM:LOWER ARM1
FUEL SYSTEM, GASOLINE:STORAGE:TANK ASSEMBLY1
FORWARD COLLISION AVOIDANCE: AUTOMATIC EMERGENCY BRAKING1
LATCHES/LOCKS/LINKAGES1

These are reports made to NHTSA, not verified diagnoses. More reports can reflect more vehicles, more time on the road, or greater reporting activity.

The reporting timeline

When reports arrived.

Reports by year filed, not by the year a problem occurred. Showing the latest 15 years with reports.

Year filed (last two digits)Latest report: Mar 3, 2026
Mileage, where supplied

107,697 miles is the median among 426 reports with usable mileage. The middle half spans 70,355–140,000 miles.

This describes the submitted reports. It does not predict when a vehicle will fail.

02 / Official safety campaigns

8 recall campaigns on file.

A campaign can cover only certain production dates or configurations. The count does not tell you whether an individual car has an open recall.

Sep 29, 2015 Safety recallPOWER TRAIN:AUTOMATIC TRANSMISSION:LEVER AND LINKAGE:FLOOR SHIFTCampaign 15V606000

Reported concern

Ford Motor Company (Ford) is recalling certain model year 2001-2008 Ford Escape and Mercury Mariner vehicles manufactured March 31, 2001, to September 1, 2009. The affected vehicles are equipped with either a 2.3L or 3.0L engine and have had their CD4E transmission replaced with remanufactured one that was rebuilt between June 11, 2015 through July 15, 2015. These service repair part transmissions have a shift lever bolt that may not be properly tightened. As a result, the shift control lever could disengage from the transmission without warning.

Manufacturer’s stated response

Ford will notify owners, and dealers will inspect the transmissions and either tighten the manual shift lever bolt or replace the manual shift lever assembly. These repairs will be performed free of charge. The recall began on October 23, 2015. Owners may contact Ford customer service at 1-866-436-7332. Ford's number for this recall is 15S28.

Manufacturer campaign: 15S28

Read campaign 15V606000 at NHTSA
Jun 3, 2015 Safety recallSUSPENSION:FRONT:WHEEL BEARINGCampaign 15E045000

Reported concern

The Timken Company (Timken) is recalling certain aftermarket front wheel bearings, part number 510072, sold from January 22, 2015, to May 21, 2015, to be used as service parts on 2001-2012 Ford Escape, 2001-2011 Mazda Tribute, and 2005-2011 Mercury Mariner vehicles. The affected wheel bearings have incorrect dimensions of a 42mm bore, 76mm outer dimension, and 39mm width, instead of a 42mm bore, 78mm outer dimension and a 45mm width.

Manufacturer’s stated response

Timken has begun notifying distributors who will offer purchasers replacement wheel bearings, free of charge. The recall began on May 21, 2015. Owners may contact Timken customer service at 1-866-984-6536.

Read campaign 15E045000 at NHTSA
Apr 2, 2014 Safety recallSTRUCTURE:FRAME AND MEMBERSCampaign 14V165000

Reported concern

Ford Motor Company (Ford) is recalling certain model year 2001-2004 Escape vehicles manufactured October 22, 1999, through January 23, 2004, originally sold, or currently registered in, Connecticut, Delaware, Illinois, Indiana, Iowa, Maine, Maryland, Massachusetts, Michigan, Minnesota, Missouri, New Hampshire, New Jersey, New York, Ohio, Pennsylvania, Rhode Island, Vermont, West Virginia, Wisconsin and the District of Columbia. These vehicles may experience excessive corrosion at the forward attachment of the lower control arm.

Manufacturer’s stated response

Ford will notify owners, and dealers will install a newly designed reinforcement cross-brace, free of charge. The recall began on May 30, 2014. Owners may contact Ford at 1-800-392-3673. Ford's number for this recall is 14S02.

Manufacturer campaign: 14S02

Read campaign 14V165000 at NHTSA
Jul 26, 2012 Safety recallVEHICLE SPEED CONTROL:CABLESCampaign 12V353000

Reported concern

Ford Motor Company is recalling certain model year 2001 through 2004 Escape vehicles equipped with 3.0L V6 engines and speed control manufactured from October 22, 1999, through January 23, 2004. Inadequate clearance between the engine cover and the speed control cable connector could result in a stuck throttle when the accelerator pedal is fully or almost-fully depressed. This risk exists regardless of whether or not speed control (cruise control) is used.

Manufacturer’s stated response

Ford will notify owners, and dealers will repair the vehicles by increasing the engine cover clearance, free of charge. The safety recall began August 3, 2012. Remedy parts are expected to be available in mid-August 2012. Until then dealers will disconnect the speed control cable as an interim remedy, if parts are not available at the time of an owner's service appointment. Owners may contact Ford at 1-866-436-7332.

Manufacturer campaign: 12S37

Read campaign 12V353000 at NHTSA
Apr 10, 2007 Safety recallSERVICE BRAKES, HYDRAULIC:ANTILOCK/TRACTION CONTROL/ELECTRONIC LIMITED SLIP:CONTROL UNIT/MODULECampaign 07V156000

Reported concern

ON CERTAIN SPORT UTILITY VEHICLES EQUIPPED WITH ANTILOCK BRAKES (ABS), THE ABS MODULE CONNECTOR MAY HAVE MISSING OR DISLODGED WIRE SEALS. THIS CONDITION COULD ALLOW CONTAMINATION TO ENTER THE MODULE CONNECTOR, CREATING A POTENTIAL FOR AN ELECTRICAL SHORT.

Manufacturer’s stated response

DEALERS WILL INSPECT THE WIRE HARNESS CONNECTOR TO THE ABS MODULE FOR MISSING OR DISLODGED WIRE SEALS, AND REPAIR OR REPLACE THE HARNESS CONNECTOR AS APPROPRIATE. THE DEALER WILL ALSO INSPECT THE CONNECTOR ON THE ABS MODULE AND REPLACE IT IF IT IS FOUND TO BE CORRODED OR DAMAGED. THE RECALL BEGAN ON APRIL 23, 2007. OWNERS MAY CONTACT FORD AT 1-800-392-3673.

Manufacturer campaign: 07S51

Read campaign 07V156000 at NHTSA
Mar 29, 2007 Safety recallSERVICE BRAKES, HYDRAULIC:FOUNDATION COMPONENTS:MASTER CYLINDERCampaign 07E023000

Reported concern

CERTAIN CARDONE MASTER CYLINDERS WITH PART NUMBERS 10-2925, 10-2987, 10-2987MZA, 10-3083, 11-3015, 11-3042, 11-3044, 11-3045, 11-3047, 11-3064, AND 11-3156, AND WITH DATE CODES LOWER THAN DCA7078 SOLD AS REPLACEMENT EQUIPMENT FOR USE ON THE VEHICLES LISTED ABOVE. THE SEAL ON MASTER CYLINDER CAN FAIL AND LEAK BRAKE FLUID.

Manufacturer’s stated response

CARDONE WILL NOTIFY OWNERS AND OFFER TO REPURCHASE ANY DEFECTIVE MASTER CYLINDERS. THE RECALL BEGAN DURING APRIL 2007. OWNERS CAN CONTACT CARDONE AT 1-800-777-4780.

Read campaign 07E023000 at NHTSA
Dec 20, 2004 Safety recallLATCHES/LOCKS/LINKAGES:DOORS:LATCHCampaign 04V602000

Reported concern

CERTAIN 2004-2005 SPORT UTILITY VEHICLES AND CERTAIN 2001-2003 SPORT UTIITY VEHICLE HAVING REAR LIFTGATE COMPONENTS SERVICED WITH 2004 EQUIVALENT COMPONENTS FAIL TO COMPLY WITH THE REQUIREMENTS OF FEDERAL MOTOR VEHICLE SAFETY STANDARD NO. 206, 'DOOR LOCKS AND DOOR RETENTION COMPONENTS.' THE REAR LIFTGATE LATCHING SYSTEM DOES NOT MEET THE INERTIA LOAD REQUIREMENT IN ONE DIRECTION.

Manufacturer’s stated response

DEALERS WILL REPLACE THE REAR LIFTGATE LATCH RELEASE ROD, THE RELEASE ROD ATTACHMENT CLIP AND THE DOOR HANDLE RETURN SPRING. THE RECALL BEGAN ON MARCH 31, 2005. OWNERS SHOULD CONTACT FORD AT 1-800-392-3673.

Manufacturer campaign: 04C09

Read campaign 04V602000 at NHTSA
Dec 7, 2004 Safety recallVEHICLE SPEED CONTROL:CABLESCampaign 04V574000

Reported concern

ON CERTAIN SPORT UTILITY VEHICLES BUILT WITH 3.0L V6 ENGINES, THE ACCELERATOR CABLE MAY PREVENT THE THROTTLE FROM RETURNING TO THE IDLE POSITION.

Manufacturer’s stated response

DEALERS WILL REPLACE THE ACCELERATOR CABLE. THE RECALL BEGAN ON JANUARY 10, 2005. OWNERS SHOULD CONTACT FORD AT 1-866-436-7332.

Manufacturer campaign: 04S25

Read campaign 04V574000 at NHTSA
Check this car’s VIN at NHTSA

03 / The manufacturer’s record

Instructions. Updates. Responses.

47 distinct communications list this model-year. Showing the latest 12. A matching model-year does not establish that every engine, trim or reported symptom is covered.

Sep 21, 2016 Service Bulletin/Repair InstructionsSSM 46085The Powertrain Control/Emissions Diagnosis (PC/ED) manual has been revised for diagnosing electronic throttle bodies (ETBs). The ETC_ACT and ETC_DSD PIDs should not used to diagnose possible ETB concerns. The IDS has a limited …NHTSA ID 10109070

The Powertrain Control/Emissions Diagnosis (PC/ED) manual has been revised for diagnosing electronic throttle bodies (ETBs). The ETC_ACT and ETC_DSD PIDs should not used to diagnose possible ETB concerns. The IDS has a limited refresh rate when reading these PIDs and cannot display quickly enough to validate a concern. The PCM automatically monitors these inputs more accurately and will set diagnostic trouble codes (DTCs) when appropriate. Using these PIDs for diagnostics will lead to inaccurate results and improper ETB replacements. If a concern is intermittent and no DTCs are present, refer to historical DTCs and the PC/ED, Section 3 No DTCs Present Index chart for further information.

Components: ENGINE · ENGINE AND ENGINE COOLING · ENGINE AND ENGINE COOLING:COOLING SYSTEM · ENGINE AND ENGINE COOLING:COOLING SYSTEM:FAN · ENGINE AND ENGINE COOLING:COOLING SYSTEM:HOSES/LINES/PIPING/FITTINGS · ENGINE AND ENGINE COOLING:COOLING SYSTEM:RADIATOR ASSEMBLY · ENGINE AND ENGINE COOLING:ENGINE · ENGINE AND ENGINE COOLING:ENGINE:DIESEL · ENGINE AND ENGINE COOLING:ENGINE:GASOLINE · ENGINE AND ENGINE COOLING:ENGINE:GASOLINE:BELTS AND ASSOCIATED PULLEYS · ENGINE AND ENGINE COOLING:ENGINE:GASOLINE:TURBO/SUPERCHARGER · ENGINE AND ENGINE COOLING:ENGINE:OTHER FUEL TYPES:TURBO/SUPERCHARGER · ENGINE AND ENGINE COOLING:EXHAUST SYSTEM · ENGINE AND ENGINE COOLING:EXHAUST SYSTEM:EMISSION CONTROL · ENGINE AND ENGINE COOLING:EXHAUST SYSTEM:EMISSION CONTROL:CATALYTIC CONVERTOR · ENGINE AND ENGINE COOLING:EXHAUST SYSTEM:EMISSION CONTROL:CRANKCASE (PCV) · ENGINE AND ENGINE COOLING:EXHAUST SYSTEM:EMISSION CONTROL:GAS RECIRCULATION VALVE (EGR VALVE) · ENGINE AND ENGINE COOLING:EXHAUST SYSTEM:MANIFOLD/HEADER/MUFFLER/TAIL PIPE. Confirm detailed applicability in the original document.

Source record 10109070 at NHTSA
Apr 21, 2016 Service Bulletin/Repair InstructionsTSB160071Safety recall 14S02 - Corrosion at forward attachment of lower control arm - requests for recall service actionNHTSA ID 10205036

Safety recall 14S02 - Corrosion at forward attachment of lower control arm - requests for recall service action

Components: SUSPENSION. Confirm detailed applicability in the original document.

Source record 10205036 at NHTSA
Apr 21, 2016 Service Bulletin/Repair Instructions16-00712001-2004 Escape vehicles Safety Recall 14S02 has been issued for vehicles that are operated in high corrosion areas for an extended period, where a corrosion-related separation of the forward attachment of the lower control ar…NHTSA ID 10183772

2001-2004 Escape vehicles Safety Recall 14S02 has been issued for vehicles that are operated in high corrosion areas for an extended period, where a corrosion-related separation of the forward attachment of the lower control arm (LCA) from the subframe may occur. Separation of the LCA from the subframe may result in diminished vehicle directional control, increasing the risk of a crash.

Components: STRUCTURE · SUSPENSION. Confirm detailed applicability in the original document.

Source record 10183772 at NHTSA
Aug 11, 2014 Service Bulletin/Repair InstructionsTSB-14-0143FORD: THE LOWER CONTROL ARM (LCA) FORWARD ATTACHMENT WILL SEPARATE FROM SUBFRAME, CAUSING DIMINISHING DIRECTIONAL CONTROL, DUE TO OPERATING IN HIGH CORROSION AREAS FOR EXTENDED PERIOD OF TIME. MODEL 2001-2004 ESCAPE. *PENHTSA ID 10056443

FORD: THE LOWER CONTROL ARM (LCA) FORWARD ATTACHMENT WILL SEPARATE FROM SUBFRAME, CAUSING DIMINISHING DIRECTIONAL CONTROL, DUE TO OPERATING IN HIGH CORROSION AREAS FOR EXTENDED PERIOD OF TIME. MODEL 2001-2004 ESCAPE. *PE

Components: SUSPENSION:FRONT:CONTROL ARM:LOWER ARM. Confirm detailed applicability in the original document.

Source record 10056443 at NHTSA
Jan 1, 2006 Service Bulletin/Repair Instructions06116POSSIBLE ENGINE DAMAGE - INSTALL SPECIAL SERVICE TOOLS PRIOR TO REMOVING CRANKSHAFT PULLEY BOLT - SERVICE TIP. *TTNHTSA ID 10020173

POSSIBLE ENGINE DAMAGE - INSTALL SPECIAL SERVICE TOOLS PRIOR TO REMOVING CRANKSHAFT PULLEY BOLT - SERVICE TIP. *TT

Components: ENGINE AND ENGINE COOLING:ENGINE. Confirm detailed applicability in the original document.

Source record 10020173 at NHTSA
Jan 1, 2006 Service Bulletin/Repair Instructions0693PCM FAILURE - ELECTRICAL ACCESSORIES INTERMITTENT - INOPERATIVE. *TTNHTSA ID 10020067

PCM FAILURE - ELECTRICAL ACCESSORIES INTERMITTENT - INOPERATIVE. *TT

Components: ELECTRICAL SYSTEM. Confirm detailed applicability in the original document.

Source record 10020067 at NHTSA
Jan 1, 2006 Service Bulletin/Repair Instructions0645NEUTRAL TOW CAPABILITY - SERVICE KIT REQUIREMENTS. *TTNHTSA ID 10019947

NEUTRAL TOW CAPABILITY - SERVICE KIT REQUIREMENTS. *TT

Components: POWER TRAIN. Confirm detailed applicability in the original document.

Source record 10019947 at NHTSA
Jan 1, 2006 Service Bulletin/Repair Instructions04208CAMSHAFT TICK NOISE - 3.0L 4V ENGINE ONLY. *TTNHTSA ID 10019382

CAMSHAFT TICK NOISE - 3.0L 4V ENGINE ONLY. *TT

Components: ENGINE AND ENGINE COOLING:ENGINE. Confirm detailed applicability in the original document.

Source record 10019382 at NHTSA
Jan 1, 2006 Service Bulletin/Repair Instructions19016REPLACE TIMING BELT IDLER PULLEY DURING 2.0L ZETEC ENGINE CYLINDER HEAD REPLACEMENT - SERVICE TIP. *TTNHTSA ID 10019076

REPLACE TIMING BELT IDLER PULLEY DURING 2.0L ZETEC ENGINE CYLINDER HEAD REPLACEMENT - SERVICE TIP. *TT

Components: ENGINE AND ENGINE COOLING:ENGINE:GASOLINE:BELTS AND ASSOCIATED PULLEYS. Confirm detailed applicability in the original document.

Source record 10019076 at NHTSA
Jan 1, 2006 Service Bulletin/Repair Instructions05252NEUTRAL TOW CAPABILITY -- SERVICE KIT REQUIREMENTS. *TTNHTSA ID 10018934

NEUTRAL TOW CAPABILITY -- SERVICE KIT REQUIREMENTS. *TT

Components: TRAILER HITCHES. Confirm detailed applicability in the original document.

Source record 10018934 at NHTSA
Nov 14, 2005 Service Bulletin/Repair Instructions041601WDS COP KIT DIAGNOSTIC TIP - COIL ON PLUG (COP) IGNITION SYSTEMS - ENGINE MISFIRE OR ROUGH RUNNING. *TTNHTSA ID 10018745

WDS COP KIT DIAGNOSTIC TIP - COIL ON PLUG (COP) IGNITION SYSTEMS - ENGINE MISFIRE OR ROUGH RUNNING. *TT

Components: ENGINE AND ENGINE COOLING. Confirm detailed applicability in the original document.

Source record 10018745 at NHTSA
Oct 7, 2005 Service Bulletin/Repair Instructions04244RESTRAINT SYSTEM - SAFETY BELT BUCKLE AND PRETENSIONER DIAGNOSTIC TROUBLE CODE (DTC) B1877 AND/OR B1881. *TTNHTSA ID 10018063

RESTRAINT SYSTEM - SAFETY BELT BUCKLE AND PRETENSIONER DIAGNOSTIC TROUBLE CODE (DTC) B1877 AND/OR B1881. *TT

Components: ELECTRICAL SYSTEM. Confirm detailed applicability in the original document.

Source record 10018063 at NHTSA
Browse all manufacturer records by page

Records below contain the NHTSA bulk summary unless a document-reviewed explainer is linked. A service bulletin is not a safety recall or a promise of a free repair. Records may be revised or superseded; verify the current document with the manufacturer.

04 / Agency investigations

Official inquiries.

An investigation is an inquiry into a potential concern. Its presence does not establish a defect, and a closed case does not certify a car’s condition.

Opened Jul 17, 2012 ClosedCruise Control CableDP12005

On July 8, 2012, The Center for Auto Safety has petitioned NHTSA to open defect investigations on Model Year (MY) 2002 ? 2004 Ford Escape and Mazda Tribute vehicles with certain cruise control cables.The Center for Auto Safety has also petitioned for a hearing to address whether Ford Motor Company (Ford) and Mazda North American Operations (Mazda) met their obligations to notify owners and correct a defect in certain Ford Escape and Mazda Tribute vehicles.The petitions to open investigations are denied as unnecessary and the petitions to conduct hearingsare denied.ODI IDs referenced above are: 10109921, 10116267, 10116574,10121108, 10125928, 10128545, 10130133,10137520, 10153327, 10155295, 10155817, 10159048, 10164205, 10165007, 10177337, 10184382, 10195378,10199728, 10201424, 10203178, 10204179, 10207677, 10214472, 10218668, 10222869, 10229600, 10255417,10256387, 10258046, 10259777, 10260591, 10266150, 10273613, 10291508, 10303282, 10303434, 10316154,10321828, 10323339, 10325817, 10331278, 10334038, 10335779, 10341773, 10342450, 10345004, 10363982,10370338, 10379444, 10432635, 10451652, 10466261, 891605, 10053779, 10125132, 10146998, 10149101,10160004, 10161052, 10170988, 10178811, 10204780, 10215610, 10222996, 10239609, 10252790, 10253666,10262773, 10264280, 10280669, 10289784, 10294932, 10312464, 10316440, 10343662, 10354530, 10413665,10461195

Recorded closure: Jul 17, 2012

Find investigation DP12005
Opened Jul 17, 2012 ClosedStuck ThrottlePE12019

In a letter dated July 25, 2012 Ford Motor Company (Ford) submitted a Defect Information Report (DIR), NHTSA Recall No. 12V-353 to NHTSA identifying a safety defect involving inadequate clearance between the engine cover and the speed control cable connector, which could result in a stuck throttle condition.The vehicles involved are model year (MY) 2001 through MY 2004 Ford Escape vehicles equipped with 3.0L V6 engines and speed (cruise) control.A redesigned engine cover was implemented in production beginning in MY 2005, which provided additional clearance of the speed control cable to the engine cover.Similarly on July 26, 2012 Mazda North American Operations (Mazda) on behalf of Mazda Motor Corporation of Hiroshima, Japan submitted a DIR to NHTSA, NHTSA Recall No. 12V-357, identifying the safety defect described above in MY 2001 through MY 2006 and MY 2008 Mazda Tribute vehicles (no Tribute vehicles were produced in MY 2007) equipped with 3.0L V6 engines and speed control.Unlike the Ford Escape recall scope, the Mazda Tribute scope is broader as Mazda Tribute vehicles incorporated a similar engine cover design as related to the clearance to the speed control cable in MYs 2001 through 2006 and MY 2008.The failure report summary above reflects reports identified by ODI in review of data submitted to the Office of Defects Investigation (ODI) and reports submitted to Ford and to Mazda.ODI identified 44 reports likely related to the safety defect described in the DIRs; 39 involving Ford Escape vehicles and 5 involving Mazda Tribute vehicles. This Preliminary Evaluation is closed.The ODI report cited above can be reviewed at www-odi.nhtsa.dot.gov/owners/SearchNHTSAID under the following identification (ODI) numbers: 10116267, 10128545, 10128681, 10137520, 10153327, 10165007, 10199728, 10234846, 10335779, 10466261, and 10468307.

Recorded closure: Feb 21, 2013

Campaign reference in the source: 12V357000

Find investigation PE12019
Opened Nov 18, 2010 ClosedFleet Vehicle Recall Completion AuditAQ10001

On November 18, 2010, NHTSA's Recall Management Division (RMD) opened an audit query (AQ10-001) to investigate recall remedy completion by rental car companies on safety recall campaigns.It was expected to provide the agency an indication of how completely and how quickly rental car fleets perform necessary recall-related remedies on the vehicles owned and then rented/leased for use on the roadways.RMD queried three (3) major motor vehicle manufacturers (Ford, Chrysler, and General Motors) and requested data regarding completion figures for fifteen (15) discreet safety recalls.Analysis of this data demonstrated that rental car recalls completion was neither complete nor consistent.The rental car companies representing the largest market share in the industry were then queried as to their respective policies for the rental, lease, and sale of vehicles with open recalls.The data and responses from the manufacturers and the rental car companies can be found in the document repository by accessing the ?Associated Documents link above.In December 2015, Congress enacted the Fixing America's Surface Transportation (FAST) Act.One section of the Act prohibits rental car companies from renting, leasing, or selling motor vehicles subject to open safety recalls.With the passage of the FAST Act and its prohibition, there is no continuing need for the agency to investigate rental car recall completions.Accordingly, this investigation is closed.The agency reserves the right to open any future investigations, including audits of individual recalls, or groups of recalls, or rental car companies, to examine more closely safety recalls performance and completion issues in this area.

Recorded closure: Dec 28, 2015

Find investigation AQ10001
Opened Jan 14, 2010 ClosedEngine Compartment FireEA10002

Ford and Mazda recalled model year (MY) 2001 through 2004 Ford Escape (07V-156) and Mazda Tribute (07V-157) vehicles due to non-crash fires or non-fire thermal events originating in the engine compartment at or near the ABS control module.Approximately 545,700 vehicles were subject to the initial safety recalls and approximately 424,700 vehicles were serviced under those campaigns. The campaigns addressed potentially damaged, missing or misplaced seals in the ABS control module wiring harness electrical connector that could allow brake fluid to enter the connector, possibly resulting in corrosion, short-circuit, melting, smoke and/or fire.Since the recall, the agency is aware of 260 subject vehicles that have reportedly experienced non-crash fires or non-fire thermal events originating at or near the ABS control module in vehicles some time after being serviced under the campaign. The post-recall repair incident rates for MY 2001 and 2002 subject vehicles are 90.9 and 126.7 (normalized per 100,000 vehicles serviced under the recall campaigns), respectively.These rates are much higher than the post-recall repair incident rate for MY 2003 and 2004 subject vehicles, which are 5.0 and 3.7 per 100K, respectively.Similarly, the post-recall repair key-off fire incident rates in the MY 2001 and 2002 subject vehicles is 54.3 per 100K, compared to 0.5 per 100K for the MY 2003 and 2004 subject vehicles.The agency is aware of 12 key-off fire incidents, all involving MY 2001 and 2002 subject vehicles, where the vehicle was parked inside a structure when the fire started.In five of those incidents, the fire spread from the vehicle to the structure itself.Ford has identified the brake master cylinder reservoir cap in certain MY 2001 and 2002 subject vehicles as a potential source for brake fluid leaks that could affect ABS module connector integrity.The reservoir caps used on the MY 2003 and 2004 subject vehicles are reportedly an improved design from those used on the earlier models.By letter dated January 4, 2012, Ford notified the agency that it would conduct another safety recall (identified by NTHSA Recall No. 12V-005 and Ford Recall No. 11S24) of certain MY 2001 and 2002 Ford Escape vehicles to perform a more thorough remedy to address the risk of fire originating at the ABS control module.In addition to double-checking the ABS control module wiring harness electrical connector weather seal (which should have been addressed under the previous recall campaign), Ford will replace brake master cylinder reservoir caps to address the leaking cap problem and reduce the risk of brake fluid entering the subject electrical connector.Ford will also modify the electrical system such that the ABS control module is de-energized when the ignition key is switched off to further reduce the risk of an unattended vehicle fire in units that may have sustained some small loss of connector integrity that may not be evident upon visual examination.Similarly, Mazda notified the agency by letter dated January 19, 2012, that it would also conduct a safety recall (identified by NTHSA Recall No. 12V-016 and Mazda Recall No. 6712A) of certain MY 2001 and 2002 Mazda Tribute vehicles.Ford estimates repair parts will be available beginning the second quarter of 2012. Until recall repairs are made both Ford and Mazda are advising owners of affected vehicles to reduce the safety concern by parking their vehicles outdoors away from structures to prevent a potential fire from spreading.Accordingly, this investigation is closed.

Recorded closure: Feb 29, 2012

Campaign reference in the source: 12V016000

Find investigation EA10002
Opened Apr 15, 2009 ClosedENGINE COMPARTMENT FIRERQ09002

IN LETTERS DATED MARCH 30, 2007, FORD MOTOR COMPANY (FORD) AND MAZDA NORTH AMERICAN OPERATIONS (MAZDA) NOTIFIED THE AGENCY THAT THEY WILL CONDUCT RECALLS 07V-156 AND 07V-157, RESPECTIVELY, TO REMEDY A SAFETY DEFECT THAT MAY RESULT IN FIRE IN A WIRING CONNECTOR USED IN CERTAIN MODEL YEAR (MY) 2001-2004 FORD ESCAPE AND MAZDA TRIBUTE VEHICLES EQUIPPED WITH ABS.THE RECALL CAMPAIGN PRESCRIBES AN INSPECTION OF THE SUBJECT COMPONENTS, WHICH SHALL BE REPAIRED OR REPLACED ONLY IF NECESSARY.IF THE SUBJECT VEHICLE PASSES THE VISUAL INSPECTION THEN THE RECALL INSTRUCTS THE TECHNICIAN TO APPLY ELECTRICAL GREASE (FORD PART NUMBER XG-12) TO THE ABS MODULE CONNECTOR AND VERIFY SYSTEM OPERATION.TO DATE, APPROXIMATELY 388,500 SUBJECT VEHICLES (71.7% OF THE TOTAL RECALL POPULATION) HAVE BEEN SERVICED UNDER THE RECALL CAMPAIGN, THE VAST MAJORITY OF WHICH (373,985) PASSED THE VISUAL INSPECTION AND RECEIVED ONLY THE ELECTRICAL GREASE APPLIED TO THE ABS MODULE CONNECTOR. THE AGENCY IS AWARE OF AT LEAST 86 UNIQUE SUBJECT VEHICLES THAT HAVE REPORTEDLY EXPERIENCED NON-CRASH FIRE INCIDENTS ORIGINATING IN THE ENGINE COMPARTMENT AT OR NEAR THE ABS CONTROL MODULE SOME TIME AFTER THE VEHICLE WAS SERVICED UNDER THE SUBJECT RECALL.THE MANUFACTURER HAS PROVIDED SOME INFORMATION THAT INDICATES CERTAIN VEHICLES WERE IMPROPERLY SERVICED UNDER THE SUBJECT RECALL AS EVIDENCED BY THE FACTORY WIRE TIE-WRAP NOT BEING REMOVED FROM THE WIRING HARNESS (WHICH INDICATES A PROPER INSPECTION COULD NOT HAVE BEEN PERFORMED) AND BY INCORRECT GREASE BEING APPLIED, INCORRECT AMOUNTS OF GREASE, AND EVEN INSTANCES WHERE NO GREASE WAS APPLIED TO THE ABS MODULE CONNECTOR.ALSO, THERE REMAIN SOME QUESTIONS REGARDING THE SEVERITY OF THE REPORTED FIRE INCIDENTS.THE MANUFACTURER CONTENDS THAT MOST REPORTED FIRES WERE ACTUALLY NON-FIRE THERMAL EVENTS WITH DAMAGE LIMITED TO THE SUBJECT COMPONENTS AND THAT MOST VEHICLES ARE REPAIRED AND RETURNED TO SERVICE.HOWEVER, THE TREND APPEARS TO BE ONGOING WITH 5 REPORTED INCIDENTS HAVING OCCURRED IN THE PAST 6 MONTHS.ACCORDINGLY, THIS RECALL QUERY HAS BEEN UPGRADED TO AN ENGINEERING ANALYSIS TO FURTHER ASSESS THE EFFECTIVENESS OF THE RECALL REMEDY.

Recorded closure: Jan 15, 2010

Find investigation RQ09002
Opened Apr 14, 2009 ClosedENGINE COMPARTMENT FIREDP09003

THE OFFICE OF DEFECTS INVESTIGATION (ODI) RECEIVED A DEFECT PETITION DATED MARCH 5, 2009 ALLEGING THAT THE PETITIONER NEVER RECEIVED THE RECALL REMEDY FOR 07V-156 AND THAT, AS A RESULT, THE PETITIONER'S MY2003 FORD ESCAPE CAUGHT FIRE AT THE ABS CONTROL MODULE.IN RESPONSE TO ODI FOLLOW-UP, THE MANUFACTURER VERIFIED THAT THE PETITIONER'S VEHICLE HAD IN FACT RECEIVED SERVICE RELATED TO SAFETY RECALL 07V156 - A FACT LATER CORROBORATED BY THE PETITIONER.CIRCUMSTANCES OF THE FIRE EXPERIENCED IN THE PETITIONER'S REMEDIED VEHICLE INDICATE THAT THE REMEDY WAS INEFFECTIVE.ADDITIONAL REVIEW BY ODI IDENTIFIED AN ADDITIONAL 6 SIMILAR (ALLEGED TO HAVE ORIGINATED IN THE ENGINE COMPARTMENT AT OR NEAR THE ABS CONTROL MODULE ) NON-CRASH FIRE INCIDENTS IN SUBJECT VEHICLES KNOWN TO HAVE RECEIVED THE RECALL REMEDY.ACCORDINGLY, A RECALL QUERY (RQ09-002) HAS BEEN OPENED TO ASSESS THE EFFECTIVENESS OF THE RECALL REMEDY.

Recorded closure: Apr 15, 2009

Find investigation DP09003

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