The vehicle dossier US · 2002

2002 Dodge
RAM QUAD CABProblems & recalls

206 distinct owner reports in the NHTSA snapshot. Body & structure appears in 68 of them. Explore what was reported—and which official actions are on file.

Snapshot Sep 28, 2026Live NHTSA complaint API How this dossier is compiled

01 / Owner-reported evidence

What owners reported.

Categories attached to 206 distinct reports. A report can mention more than one component, so category totals can overlap.

Body & structure68 reports
Other components39 reports
Electrical system25 reports
Steering23 reports
Engine22 reports
Brakes18 reports
Transmission & drivetrain17 reports
Suspension17 reports
Air bags9 reports
Visibility9 reports
Fuel system8 reports
See original component labels
STRUCTURE62
ELECTRICAL SYSTEM18
SERVICE BRAKES, HYDRAULIC:FOUNDATION COMPONENTS:DISC:ROTOR12
UNKNOWN OR OTHER11
STEERING10
POWER TRAIN:AUTOMATIC TRANSMISSION7
ENGINE AND ENGINE COOLING7
ENGINE AND ENGINE COOLING:ENGINE6
AIR BAGS:FRONTAL6
STEERING:RACK AND PINION6
POWER TRAIN5
EXTERIOR LIGHTING5
VISIBILITY5
SUSPENSION:FRONT4
SUSPENSION4
TIRES3
SUSPENSION:REAR3
STEERING:HYDRAULIC POWER ASSIST SYSTEM3
ENGINE AND ENGINE COOLING:ENGINE:GASOLINE3
AIR BAGS3
SERVICE BRAKES, HYDRAULIC:ANTILOCK/TRACTION CONTROL/ELECTRONIC LIMITED SLIP3
SUSPENSION:FRONT:CONTROL ARM:LOWER BALL JOINT3
EQUIPMENT3
ENGINE AND ENGINE COOLING:COOLING SYSTEM3
STRUCTURE:BODY3
FUEL SYSTEM, GASOLINE:STORAGE:TANK ASSEMBLY2
ELECTRICAL SYSTEM:WIRING:INTERIOR/UNDER DASH2
POWER TRAIN:AXLE ASSEMBLY2
FUEL SYSTEM, DIESEL2
SERVICE BRAKES, HYDRAULIC:FOUNDATION COMPONENTS:DISC:PADS2
ELECTRICAL SYSTEM:WIRING2
STEERING:COLUMN2
TIRES:TREAD/BELT2
VEHICLE SPEED CONTROL2
SUSPENSION:FRONT:CONTROL ARM:UPPER BALL JOINT2
SEATS:MID/REAR ASSEMBLY2
SERVICE BRAKES, HYDRAULIC2
STEERING:RACK AND PINION:RACK1
STRUCTURE:BODY:BUMPERS1
POWER TRAIN:MANUAL TRANSMISSION1
POWER TRAIN:DRIVELINE:DRIVESHAFT1
ENGINE AND ENGINE COOLING:ENGINE:GASOLINE:BELTS AND ASSOCIATED PULLEYS1
ELECTRICAL SYSTEM:ALTERNATOR/GENERATOR/REGULATOR1
POWER TRAIN:AUTOMATIC TRANSMISSION:TORQUE CONVERTER1
WHEELS1
SERVICE BRAKES, HYDRAULIC:FOUNDATION COMPONENTS:DISC1
ENGINE AND ENGINE COOLING:ENGINE:DIESEL1
EXTERIOR LIGHTING:BRAKE LIGHTS1
POWER TRAIN:AXLE ASSEMBLY:AXLE SHAFT:SEAL1
SUSPENSION:FRONT:SHOCK ABSORBER1
CHILD SEAT1
STEERING:GEAR BOX:SHAFT SECTOR1
TIRES:SIDEWALL1
STRUCTURE:BODY:DOOR:HINGE AND ATTACHMENTS1
WHEELS:RIM1
ELECTRICAL SYSTEM:WIRING:FUSES AND CIRCUIT BREAKERS1
SEATS1
POWER TRAIN:DRIVELINE:DIFFERENTIAL UNIT1
SEAT BELTS:REAR/OTHER1
FUEL SYSTEM, GASOLINE:FUEL INJECTION SYSTEM1
SERVICE BRAKES, HYDRAULIC:ANTILOCK/TRACTION CONTROL/ELECTRONIC LIMITED SLIP:CONTROL UNIT/MODULE1
FUEL SYSTEM, OTHER:DELIVERY:HOSES, LINES/PIPING, AND FITTINGS1
SEATS:FRONT ASSEMBLY:POWER ADJUST1
VISIBILITY:DEFROSTER/DEFOGGER/HVAC SYSTEM:HEATER CORE1
POWER TRAIN:AUTOMATIC TRANSMISSION:CONTROL MODULE (TCM/PCM/TECM)1
WHEELS:HUB1
FUEL SYSTEM, GASOLINE:DELIVERY:FUEL PUMP1
SEATS:FRONT ASSEMBLY:SEAT HEATER/COOLER1
TIRES:TEMPORARY/EMERGENCY SPARE TIRE1
EQUIPMENT:APPLIANCE:AIR CONDITIONER1
LATCHES/LOCKS/LINKAGES:DOORS:LATCH1
TRAILER HITCHES1
ENGINE AND ENGINE COOLING:COOLING SYSTEM:RADIATOR ASSEMBLY1
FUEL SYSTEM, OTHER:DELIVERY:FUEL PUMP1
EXTERIOR LIGHTING:TURN SIGNAL1
ELECTRICAL SYSTEM: INSTRUMENT CLUSTER/PANEL1
VISIBILITY:REARVIEW MIRRORS/DEVICES1
STRUCTURE:FRAME AND MEMBERS1
VISIBILITY:DEFROSTER/DEFOGGER/HVAC SYSTEM1
VISIBILITY/WIPER1

These are reports made to NHTSA, not verified diagnoses. More reports can reflect more vehicles, more time on the road, or greater reporting activity.

The reporting timeline

When reports arrived.

Reports by year filed, not by the year a problem occurred. Showing the latest 15 years with reports.

Year filed (last two digits)Latest report: Dec 26, 2019
Mileage, where supplied

60,000 miles is the median among 156 reports with usable mileage. The middle half spans 27,536–86,475 miles.

This describes the submitted reports. It does not predict when a vehicle will fail.

02 / Official safety campaigns

0 recall campaigns on file.

A campaign can cover only certain production dates or configurations. The count does not tell you whether an individual car has an open recall.

No campaigns matched this model-year in the imported recall files. This is not confirmation that a particular VIN has no open recalls.
Check this car’s VIN at NHTSA

03 / The manufacturer’s record

Instructions. Updates. Responses.

16 distinct communications list this model-year. Showing the latest 12. A matching model-year does not establish that every engine, trim or reported symptom is covered.

Jul 22, 2020 Service Bulletin/Repair Instructions9004275KEY, Master If replacing the key/FOBIK on a WJ, KJ, TJ, or PT Cruiser, use the "AC" NIC level part number. The "AB" NIC level will not program to these platforms. For all other platforms, if the "AB" NIC level will not program …NHTSA ID 10229256

KEY, Master If replacing the key/FOBIK on a WJ, KJ, TJ, or PT Cruiser, use the "AC" NIC level part number. The "AB" NIC level will not program to these platforms. For all other platforms, if the "AB" NIC level will not program to the vehicle, use the "AC" NIC level part and submit a part warranty.

Components: ELECTRICAL SYSTEM:IGNITION:ANTI-THEFT:IMMOBILIZER/PROXIMITY:KEY/SENDER. Confirm detailed applicability in the original document.

Source record 10229256 at NHTSA
Jul 22, 2020 Service Bulletin/Repair Instructions9004275KEY, Master If replacing the key/FOBIK on a WJ, KJ, TJ, or PT Cruiser, use the "AC" NIC level part number. The "AB" NIC level will not program to these platforms. For all other platforms, if the "AB" NIC level will not program …NHTSA ID 10221686

KEY, Master If replacing the key/FOBIK on a WJ, KJ, TJ, or PT Cruiser, use the "AC" NIC level part number. The "AB" NIC level will not program to these platforms. For all other platforms, if the "AB" NIC level will not program to the vehicle, use the "AC" NIC level part and submit a part warranty.

Components: ELECTRICAL SYSTEM:IGNITION:ANTI-THEFT:IMMOBILIZER/PROXIMITY:KEY/SENDER. Confirm detailed applicability in the original document.

Source record 10221686 at NHTSA
Apr 30, 2020 Service Bulletin/Repair Instructions23-015-20Disinfectant Solution Recommended for COVID-19NHTSA ID 10175743

Disinfectant Solution Recommended for COVID-19

Components: EQUIPMENT · STRUCTURE. Confirm detailed applicability in the original document.

Source record 10175743 at NHTSA
Apr 22, 2020 Service Bulletin/Repair Instructions08-049-20Charging System, Battery Diagnostic Tools and Warranty This information only bulletin discusses using the correct test equipment for testing batteries and charging systems, and also warranty reimbursement when battery replaceme…NHTSA ID 10175735

Charging System, Battery Diagnostic Tools and Warranty This information only bulletin discusses using the correct test equipment for testing batteries and charging systems, and also warranty reimbursement when battery replacements are necessary.

Components: ELECTRICAL SYSTEM · EQUIPMENT. Confirm detailed applicability in the original document.

Source record 10175735 at NHTSA
Nov 20, 2019 Service Bulletin/Repair Instructions3100519Use of Aftermarket Parts This bulletin involves discussing FCA US LLC position with regard to collision repair industry awareness regarding the use of aftermarket parts.NHTSA ID 10220101

Use of Aftermarket Parts This bulletin involves discussing FCA US LLC position with regard to collision repair industry awareness regarding the use of aftermarket parts.

Components: STRUCTURE. Confirm detailed applicability in the original document.

Source record 10220101 at NHTSA
Nov 20, 2019 Service Bulletin/Repair Instructions3100319Use of Salvage/Recycled Parts This bulletin involves discussing FCA US LLC position with regard to collision repair industry awareness regarding the use of recycled or salvage parts.NHTSA ID 10220099

Use of Salvage/Recycled Parts This bulletin involves discussing FCA US LLC position with regard to collision repair industry awareness regarding the use of recycled or salvage parts.

Components: STRUCTURE. Confirm detailed applicability in the original document.

Source record 10220099 at NHTSA
Nov 20, 2019 Service Bulletin/Repair Instructions3100619Repair Parts Used For Structural Repairs This bulletin involves discussing FCA US LLC position with regard to structural repair parts usage.NHTSA ID 10220097

Repair Parts Used For Structural Repairs This bulletin involves discussing FCA US LLC position with regard to structural repair parts usage.

Components: EQUIPMENT · STRUCTURE. Confirm detailed applicability in the original document.

Source record 10220097 at NHTSA
Nov 20, 2019 Service Bulletin/Repair Instructions31-005-19Use of Aftermarket Parts This bulletin involves discussing FCA US LLC position with regard to collision repair industry awareness regarding the use of aftermarket parts.NHTSA ID 10169249

Use of Aftermarket Parts This bulletin involves discussing FCA US LLC position with regard to collision repair industry awareness regarding the use of aftermarket parts.

Components: EQUIPMENT · STRUCTURE. Confirm detailed applicability in the original document.

Source record 10169249 at NHTSA
Nov 20, 2019 Service Bulletin/Repair Instructions31-003-19Use of Salvage/Recycled Parts This bulletin involves discussing FCA US LLC position with regard to collision repair industry awareness regarding the use of recycled or salvage parts.NHTSA ID 10169247

Use of Salvage/Recycled Parts This bulletin involves discussing FCA US LLC position with regard to collision repair industry awareness regarding the use of recycled or salvage parts.

Components: EQUIPMENT. Confirm detailed applicability in the original document.

Source record 10169247 at NHTSA
Nov 20, 2019 Service Bulletin/Repair Instructions31-006-19Repair Parts Used For Structural Repairs This bulletin involves discussing FCA US LLC position with regard to structural repair parts usage.NHTSA ID 10169245

Repair Parts Used For Structural Repairs This bulletin involves discussing FCA US LLC position with regard to structural repair parts usage.

Components: STRUCTURE. Confirm detailed applicability in the original document.

Source record 10169245 at NHTSA
Sep 7, 2016 Service Bulletin/Repair Instructions68332810Service - Four Piece Oil Pan Gasket All Cummins Equipped Vehicles ONLY - The replacement oil pan gasket can be a four piece gasket rather than a single piece gasket. This applies to Cummins 5.9L and 6.7L engines only. Installat…NHTSA ID 10223854

Service - Four Piece Oil Pan Gasket All Cummins Equipped Vehicles ONLY - The replacement oil pan gasket can be a four piece gasket rather than a single piece gasket. This applies to Cummins 5.9L and 6.7L engines only. Installation: 1. Clean the oil pan T-joints.~ 2. Fill the T-joint between the pan rail/gear housing and pan rail/rear seal retainer with sealant. Use Mopar® Silicone Rubber Adhesive Sealant or equivalent. 3. Apply a 2-mm [0.063-in] bead of Mopar Engine Sealant RTV Silicone Rubber Adhesive, to the oil pan flange.~ 4. The four piece gasket will need to be assembled to make a complete oil pan gasket. 5. Lay the oil pan gasket(s) onto the oil pan flange.~ 6. Ensure the oil pan gasket segment joints are properly aligned. 7. Apply a 2-mm [0.063-in] bead of Mopar Engine Sealant RTV Silicone Rubber Adhesive, to the top of the oil pan gasket.~ 8. Install the oil pan. Starting from the center and working outward, tighten the oil pan bolts to 28 N·m [21 ft. lbs.].

Components: ENGINE AND ENGINE COOLING. Confirm detailed applicability in the original document.

Source record 10223854 at NHTSA
Sep 7, 2016 Service Bulletin/Repair Instructions68332810ACummins Equipped Vehicles ONLY - The replacement oil pan gasket can be a four piece gasket rather than a single piece gasket. This applies to Cummins 5.9L and 6.7L engines only.NHTSA ID 10191455

Cummins Equipped Vehicles ONLY - The replacement oil pan gasket can be a four piece gasket rather than a single piece gasket. This applies to Cummins 5.9L and 6.7L engines only.

Components: ENGINE AND ENGINE COOLING. Confirm detailed applicability in the original document.

Source record 10191455 at NHTSA
Browse all manufacturer records by page

Records below contain the NHTSA bulk summary unless a document-reviewed explainer is linked. A service bulletin is not a safety recall or a promise of a free repair. Records may be revised or superseded; verify the current document with the manufacturer.

04 / Agency investigations

Official inquiries.

An investigation is an inquiry into a potential concern. Its presence does not establish a defect, and a closed case does not certify a car’s condition.

Opened Dec 26, 2002 ClosedREAR AXLE FAILUREPE02096

SEE ATTACHED REPORT.

Recorded closure: May 15, 2003

Find investigation PE02096

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