The vehicle dossier US · 2011

2011 Dodge
RAM 2500Problems & recalls

298 distinct owner reports in the NHTSA snapshot. Steering appears in 210 of them. Explore what was reported—and which official actions are on file.

Snapshot Sep 28, 2026Live NHTSA complaint API How this dossier is compiled

01 / Owner-reported evidence

What owners reported.

Categories attached to 298 distinct reports. A report can mention more than one component, so category totals can overlap.

Steering210 reports
Engine40 reports
Suspension37 reports
Electrical system24 reports
Other components22 reports
Fuel system21 reports
Transmission & drivetrain16 reports
Brakes10 reports
Body & structure5 reports
Visibility2 reports
Air bags1 reports
See original component labels
STEERING208
SUSPENSION35
ENGINE29
ELECTRICAL SYSTEM24
FUEL/PROPULSION SYSTEM17
POWER TRAIN15
SERVICE BRAKES10
ENGINE AND ENGINE COOLING6
UNKNOWN OR OTHER6
STRUCTURE:BODY5
WHEELS4
FUEL SYSTEM, DIESEL4
VEHICLE SPEED CONTROL3
ENGINE AND ENGINE COOLING:ENGINE:DIESEL3
STEERING:LINKAGES:TIE ROD ASSEMBLY2
TIRES2
SUSPENSION:FRONT:STABILIZER BAR2
ENGINE AND ENGINE COOLING:EXHAUST SYSTEM:MANIFOLD/HEADER/MUFFLER/TAIL PIPE2
POWER TRAIN:DRIVELINE1
ENGINE AND ENGINE COOLING:EXHAUST SYSTEM1
SEATS1
VISIBILITY1
LATCHES/LOCKS/LINKAGES1
EXTERIOR LIGHTING:HEADLIGHTS1
VISIBILITY:POWER WINDOW DEVICES AND CONTROLS1
STEERING:HYDRAULIC POWER ASSIST:PUMP1
TIRES:TEMPORARY/EMERGENCY SPARE TIRE1
EQUIPMENT ADAPTIVE/MOBILITY1
EQUIPMENT:APPLIANCE:AIR CONDITIONER1
ELECTRONIC STABILITY CONTROL (ESC)1
EXTERIOR LIGHTING1
AIR BAGS1

These are reports made to NHTSA, not verified diagnoses. More reports can reflect more vehicles, more time on the road, or greater reporting activity.

The reporting timeline

When reports arrived.

Reports by year filed, not by the year a problem occurred. Showing the latest 15 years with reports.

Year filed (last two digits)Latest report: Sep 20, 2026
Mileage, where supplied

43,118 miles is the median among 149 reports with usable mileage. The middle half spans 22,272–74,000 miles.

This describes the submitted reports. It does not predict when a vehicle will fail.

02 / Official safety campaigns

4 recall campaigns on file.

A campaign can cover only certain production dates or configurations. The count does not tell you whether an individual car has an open recall.

Dec 20, 2017 Safety recallPOWER TRAIN:AUTOMATIC TRANSMISSION:LEVER AND LINKAGE:COLUMN SHIFTCampaign 17V821000

Reported concern

Chrysler (FCA US LLC) is recalling certain 2016-2017 Ram 3500 Cab Chassis with a Gross Vehicle Weight Rating (GVWR) of less than 10,000 lbs, 2011-2017 Ram 3500, 4500 and 5500 Cab Chassis vehicles, 2009-2017 Ram 1500 and 2010-2017 Ram 2500 and 3500 pickup trucks, all equipped with a column shifter. Pushing the brake pedal for prolonged periods when the vehicle is running and in PARK may cause the Brake Transmission Shift Interlock (BTSI) pin to stick in the open position. With the pin in the open position, the transmission can be shifted out of PARK into any gear without pushing the brake pedal or having the key in the ignition.

Manufacturer’s stated response

Chrysler will notify owners, and dealers will update the vehicle software, inspect the BTSI, and, as necessary, replace it, free of charge. The recall began February 26, 2018. Owners may contact Chrysler customer service at 1-800-853-1403. Chrysler's number for this recall is T79.

Manufacturer campaign: T79

Read campaign 17V821000 at NHTSA
Oct 8, 2014 Safety recallFUEL SYSTEM, DIESELCampaign 14V635000

Reported concern

Chrysler Group LLC (Chrysler) is recalling certain model year 2010-2014 Ram 2500, 3500, 4500, and 5500 trucks manufactured March 27, 2009, to September 5, 2013. In the affected vehicles, the electrical connectors of the diesel fuel heater may overheat.

Manufacturer’s stated response

Chrysler will notify owners, and dealers will replace the harness side connector with a silver plated beryllium copper terminal service kit, and inspect the fuel heater for leaks, replacing it as necessary, free of charge. Chrysler issued interim notification to owners on December 8, 2014. The recall began on April 27, 2015. Owners may contact Chrysler customer service at 1-800-853-1403. Chrysler's number for this recall is P65.

Manufacturer campaign: P65

Read campaign 14V635000 at NHTSA
Nov 6, 2013 Safety recallSTEERING:LINKAGES:TIE ROD ASSEMBLYCampaign 13V529000

Reported concern

Chrysler Group LLC (Chrysler) is recalling certain model year 2008-2012 RAM 2500 4X4 and 3500 4X4 trucks, 2008-2012 Dodge RAM 3500 4x2 Cab Chassis, and model year 2008 Dodge RAM 1500 Mega Cab 4x4. The left tie rod assembly may break.

Manufacturer’s stated response

Chrysler notified owners on January 16, 2014 that dealers would inspect vehicles and replace the steering linkage assembly, if necessary. On or about February 27, 2014, Chrysler ceased its recall remedy program due to parts quality concerns, and then re-initiated it on or about April 14, 2014. In July 2015, and under a consent order with NHTSA, the company agreed to offer owners three options for remedying their vehicles: perform the original remedy, offer to repurchase the vehicle at the fair market value plus 10%, or offer an additional incentive offer towards the purchase of a new Dodge, Jeep, Chrysler, or Fiat vehicle. Chrysler will notify owners of the new recall options in a letter expected to be mailed on August 31, 2015. Owners may contact Chrysler at 1-800-247-9753. Chrysler's recall campaign number is N49.

Manufacturer campaign: N49

Read campaign 13V529000 at NHTSA
Jul 6, 2011 Safety recallSTEERING:LINKAGES:TIE ROD ASSEMBLYCampaign 11V350000

Reported concern

CHRYSLER IS RECALLING CERTAIN MODEL YEAR 2008-2011 DODGE RAM 2500/3500 4X4, MANUFACTURED FROM FEBRUARY 14, 2008, THROUGH MARCH 28, 2011; MODEL YEAR 2008-2011 DODGE RAM 3500 CAB CHASSIS 4X2, MANUFACTURED FROM FEBRUARY 14, 2008, THROUGH MARCH 28, 2011; AND MODEL YEAR 2008 DODGE RAM 1500 MEGA CAB 4X4, MANUFACTURED FROM FEBRUARY 14, 2008, THROUGH AUGUST 15, 2008, BECAUSE THE LEFT TIE ROD BALL STUD MAY FRACTURE. THIS CONDITION TENDS TO OCCUR DURING LOW SPEED PARKING LOT TYPE MANEUVERS WHEN THE CUSTOMER IS MAKING A TIGHT TURN. ADDITIONALLY, MODEL YEAR 2003-2008 DODGE RAM 2500/3500 VEHICLES MAY HAVE RECEIVED THE AFFECTED TIE ROD ASSEMBLY AS A REPLACEMENT PART DURING NORMAL SERVICE.

Manufacturer’s stated response

DEALERS WILL INSPECT THE TIE ROD ENDS FOR RELATIVE ORIENTATION AND REPLACE THE LEFT OUTER TIE ROD AS REQUIRED AND PERFORM A FRONT END TOE ALIGNMENT AS NEEDED. THIS SERVICE WILL BE PERFORMED FREE OF CHARGE. THE SAFETY RECALL BEGAN ON OCTOBER 3, 2011. OWNERS MAY CONTACT CHRYSLER AT 1-800-853-1403.

Manufacturer campaign: L16

Read campaign 11V350000 at NHTSA
Check this car’s VIN at NHTSA

03 / The manufacturer’s record

Instructions. Updates. Responses.

275 distinct communications list this model-year. Showing the latest 12. A matching model-year does not establish that every engine, trim or reported symptom is covered.

Jun 26, 2026 Service Bulletin/Repair InstructionsS1203000003 REV.ATrac-Rite Operation Diagnosis, Chatter, Shudder, Moving From A Stop And TurningNHTSA ID 11034393

Trac-Rite Operation Diagnosis, Chatter, Shudder, Moving From A Stop And Turning

Components: SERVICE BRAKES. Confirm detailed applicability in the original document.

Source record 11034393 at NHTSA
Jun 17, 2026 Service Bulletin/Repair Instructions112906BEARING - CRANKSHAFT THRUST and KITNHTSA ID 11034373

BEARING - CRANKSHAFT THRUST and KIT

Components: ENGINE. Confirm detailed applicability in the original document.

Source record 11034373 at NHTSA
Jun 17, 2026 Service Bulletin/Repair Instructions112906BEARING - CRANKSHAFT THRUST and KITNHTSA ID 11034337

BEARING - CRANKSHAFT THRUST and KIT

Components: ENGINE. Confirm detailed applicability in the original document.

Source record 11034337 at NHTSA
Jul 28, 2025 Service Bulletin/Repair Instructions106241LAMP - DOMENHTSA ID 11021585

LAMP - DOME

Components: ELECTRICAL SYSTEM. Confirm detailed applicability in the original document.

Source record 11021585 at NHTSA
Jun 12, 2025 Service Bulletin/Repair Instructions104974LAMP - DOMENHTSA ID 11019776

LAMP - DOME

Components: ELECTRICAL SYSTEM. Confirm detailed applicability in the original document.

Source record 11019776 at NHTSA
May 1, 2025 Service Bulletin/Repair Instructions103774LAMP - DOMENHTSA ID 11017451

LAMP - DOME

Components: ELECTRICAL SYSTEM. Confirm detailed applicability in the original document.

Source record 11017451 at NHTSA
Dec 17, 2024 Service Bulletin/Repair Instructions102307GEAR - REACTION SUNNHTSA ID 11012351

GEAR - REACTION SUN

Components: POWER TRAIN. Confirm detailed applicability in the original document.

Source record 11012351 at NHTSA
Oct 30, 2024 Service Bulletin/Repair Instructions101232Plate - PlanetaryNHTSA ID 11010205

Plate - Planetary

Components: POWER TRAIN. Confirm detailed applicability in the original document.

Source record 11010205 at NHTSA
Jul 19, 2024 Service Bulletin/Repair InstructionsS2408000078Replacement Totally Integrated Power Module (TIPM) Displays Incorrect Vehicle Identification Number (VIN) Current and ActiveNHTSA ID 11004993

Replacement Totally Integrated Power Module (TIPM) Displays Incorrect Vehicle Identification Number (VIN) Current and Active

Components: ELECTRICAL SYSTEM. Confirm detailed applicability in the original document.

Source record 11004993 at NHTSA
Sep 15, 2023 Service Bulletin/Repair Instructions9100226Connector kit Before ordering this connector repair kit 68018957A$, check it in the Mopar Connector Repair Kit Website to confirm part number and applicability. There is an error with the wiring diagrams in Service Library that…NHTSA ID 10248509

Connector kit Before ordering this connector repair kit 68018957A$, check it in the Mopar Connector Repair Kit Website to confirm part number and applicability. There is an error with the wiring diagrams in Service Library that is causing the incorrect repair kit part number to populate. Please use the Mopar Connector Repair Kit Website until this issue is resolved.

Components: ELECTRICAL SYSTEM. Confirm detailed applicability in the original document.

Source record 10248509 at NHTSA
Sep 15, 2023 Service Bulletin/Repair Instructions9100226Connector kit Before ordering this connector repair kit 68018957A$, check it in the Mopar Connector Repair Kit Website to confirm part number and applicability. There is an error with the wiring diagrams in Service Library that…NHTSA ID 10244348

Connector kit Before ordering this connector repair kit 68018957A$, check it in the Mopar Connector Repair Kit Website to confirm part number and applicability. There is an error with the wiring diagrams in Service Library that is causing the incorrect repair kit part number to populate. Please use the Mopar Connector Repair Kit Website until this issue is resolved.

Components: ELECTRICAL SYSTEM:WIRING. Confirm detailed applicability in the original document.

Source record 10244348 at NHTSA
Jul 27, 2023 Service Bulletin/Repair Instructions9100196Lubrication and Maintenance Fluids If MOPAR fluids and chemicals are not readily available, please review Service Library for specifications so a suitable alternative can be usedNHTSA ID 10242717

Lubrication and Maintenance Fluids If MOPAR fluids and chemicals are not readily available, please review Service Library for specifications so a suitable alternative can be used

Components: EQUIPMENT:OTHER:OWNERS/SERVICE/OTHER MANUAL. Confirm detailed applicability in the original document.

Source record 10242717 at NHTSA
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Records below contain the NHTSA bulk summary unless a document-reviewed explainer is linked. A service bulletin is not a safety recall or a promise of a free repair. Records may be revised or superseded; verify the current document with the manufacturer.

04 / Agency investigations

Official inquiries.

An investigation is an inquiry into a potential concern. Its presence does not establish a defect, and a closed case does not certify a car’s condition.

Opened Apr 19, 2019 ClosedElectrical overstressEA19001

The Office of Defects Investigation (ODI) opened this investigation to determine if the failure of airbags to deploy during severe crashes, in certain vehicles, was the result of a safety related defect. During the investigation a complex failure was studied that can result in non-deployment of subject vehicle air bags and other restraint system devices in severe crash events. The subject vehicles may be equipped with an airbag control unit (ACU) for the supplemental restraint system (SRS) Electronic Control Unit (ECU) manufactured by ZF-TRW. The ECU receives signals from crash sensors mounted in the vehicle and deploys the vehicle air bags and seat belt pretensioners in accordance with manufacturer design specifications. The ECU in the subject vehicles contains a model DS84 application-specific integrated circuit (ASIC) which controls the communication of the crash sensor signal, firing commands (i.e., when to deploy the airbag(s) and/or pretensioners), and fault information (e.g., diagnostic trouble codes). In September 2016, FCA announced recall 16V-668 for certain model year (MY) 2010 to 2014 Chrysler, Dodge and Jeep products manufactured with the subject ZF-TRW ACU. In this recall, FCA discussed an EOS condition that resulted in a failure of the subject DS84 ASIC, which caused air bag non-deployment. FCA noted that the defect condition had only been observed in vehicles equipped with sensor harnessing routed across the front of the vehicle. Other FCA vehicles that also used the subject ACU, but were not equipped with cross-car harnessing, had not experienced EOS failures, despite similar time in service. During the course of this investigation, ODI sent two separate Information Request (IR) letters to six vehicle manufactures (including FCA, Hyundai, Honda, Kia, Mitsubishi, and Toyota) and one IR letter to ZF-TRW. These IR letters resulted in ODI receiving comprehensive data from these manufacturers and suppliers. Studies of this data found that the DS84 ASIC does not have sufficient protection against negative electrical transients or electrical overstress (“EOS”) that can be generated in certain severe crashes. An electrical transient occurs when the electrical power supplied to a circuit changes momentarily over a short duration of time. In these severe crash cases, the crash sensors and other powered wiring can be damaged and short circuited so as to create a negative electrical transient of sufficient intensity and duration (that are outside the vehicle manufacturer's specification) to damage the ASIC before the restraint device deployment signal is received by the SRS ECU. This damaged signal can lead to incomplete or nondeployment of the air bags and/or pretensioners. Airbag non-deployment and/or lack of pretensioner operation can increase the risk or severity of injury in a crash.A total of 8 fatalities and 14 injuries were associated with known EOS events. The common element in all investigated manufacturers vehicles is the SRS ECU containing a DS84 ASIC manufactured by ZF-TRW. The risk associated with the ASIC is equally shared among all OEMS involved in the investigation. The actual real-world risk can be mitigated by other factors which were assessed by ODI during this investigation. The first mitigating factor involves protections built into the ACU design which protect the DS84 ASIC from damage. There are multiple strategies and levels of protection employed by different OEMs that provide effective EOS mitigation. The two most common strategies at the ACU level are circuit protection diodes on the remote senor signal lines, and current limiting resistors that protect critical components. The second mitigating factor is found at the vehicle level and involves the location and routing of the wires leading from the crash sensors to the SRS ECU. If the wires are well protected in a crash and are not routed with other power wires carrying large currents, the risk for an EOS event is significantly reduced or eliminated. These design specific factors combine to produce a spectrum of risk for the vehicles equipped with ACUs using the DS84 ASIC. Given the many of years of field exposure, it is possible to divide the subject population into two groups; vehicles which have experienced EOS events, and vehicles which have not experienced EOS field events. Four of the six OEMs involved in this investigation have experienced EOS field events on at least one of their models equipped with a DS84 ASIC. All vehicle models (including the Toyota models identified in the Failure Report Summary of the opening resume for this investigation) with field events have been recalled. In an abundance of caution, ODI kept this investigation open five years to monitor field performance and did not identify any field events on vehicles not included in existing safety recalls. Given the spectrum of risk identified in this investigation and that all vehicles with a demonstrated unreasonable risk have been recalled, ODI is closing this investigation. ODI is closing this investigation with the following manufacturer safety recalls: 16V-668, 18E-043, 18V-137, 18V-363, and 20V-024. With the recall actions taken by the subject vehicle and equipment manufacturers, this investigation is closed. The closing of this investigation does not constitute a finding by NHTSA that a safety-related defect does not exists on other model or model year vehicles outside of the recall scopes. The agency reserves the right to take further action if warranted by the circumstances.

Recorded closure: Sep 19, 2024

Campaign reference in the source: 20V024

Find investigation EA19001

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