The vehicle dossier US · 2004

2004 Dodge
RAM 1500Problems & recalls

1,098 distinct owner reports in the NHTSA snapshot. Air bags appears in 367 of them. Explore what was reported—and which official actions are on file.

Snapshot Sep 28, 2026Live NHTSA complaint API How this dossier is compiled

01 / Owner-reported evidence

What owners reported.

Categories attached to 1,098 distinct reports. A report can mention more than one component, so category totals can overlap.

Air bags367 reports
Engine190 reports
Transmission & drivetrain181 reports
Other components161 reports
Electrical system99 reports
Steering86 reports
Suspension66 reports
Fuel system62 reports
Brakes53 reports
Body & structure50 reports
Visibility20 reports
See original component labels
AIR BAGS353
POWER TRAIN127
ELECTRICAL SYSTEM74
ENGINE74
ENGINE AND ENGINE COOLING57
STEERING57
ENGINE AND ENGINE COOLING:ENGINE40
FUEL/PROPULSION SYSTEM38
SUSPENSION36
UNKNOWN OR OTHER36
WHEELS24
STRUCTURE:BODY23
FUEL SYSTEM, GASOLINE21
EXTERIOR LIGHTING20
VEHICLE SPEED CONTROL19
POWER TRAIN:AUTOMATIC TRANSMISSION17
SERVICE BRAKES, HYDRAULIC:FOUNDATION COMPONENTS:DISC:ROTOR16
SERVICE BRAKES16
STRUCTURE15
AIR BAGS:FRONTAL13
SERVICE BRAKES, HYDRAULIC11
TIRES11
STEERING:RACK AND PINION11
SUSPENSION:REAR10
ELECTRICAL SYSTEM:WIRING9
POWER TRAIN:AUTOMATIC TRANSMISSION:CONTROL MODULE (TCM/PCM/TECM)9
LATCHES/LOCKS/LINKAGES9
SUSPENSION:FRONT:WHEEL BEARING8
POWER TRAIN:DRIVELINE8
POWER TRAIN:DRIVELINE:DIFFERENTIAL UNIT8
SUSPENSION:FRONT8
ENGINE AND ENGINE COOLING:COOLING SYSTEM7
SEAT BELTS7
VEHICLE SPEED CONTROL:CRUISE CONTROL6
EQUIPMENT:OTHER:LABELS6
STEERING:LINKAGES:TIE ROD ASSEMBLY6
POWER TRAIN:DRIVELINE:DRIVESHAFT6
VISIBILITY6
EQUIPMENT5
SERVICE BRAKES, HYDRAULIC:ANTILOCK/TRACTION CONTROL/ELECTRONIC LIMITED SLIP5
STRUCTURE:FRAME AND MEMBERS5
VISIBILITY/WIPER5
ENGINE AND ENGINE COOLING:EXHAUST SYSTEM:EMISSION CONTROL:GAS RECIRCULATION VALVE (EGR VALVE)4
POWER TRAIN:AXLE ASSEMBLY4
ELECTRICAL SYSTEM:IGNITION4
POWER TRAIN:AXLE ASSEMBLY:AXLE SHAFT4
STEERING:HYDRAULIC POWER ASSIST:PUMP4
EXTERIOR LIGHTING:TURN SIGNAL4
VISIBILITY:DEFROSTER/DEFOGGER/HVAC SYSTEM4
SEATS3
ENGINE AND ENGINE COOLING:EXHAUST SYSTEM:EMISSION CONTROL3
STRUCTURE:BODY:BUMPERS3
VISIBILITY:WINDSHIELD WIPER/WASHER3
SEAT BELTS:REAR/OTHER3
STEERING:RACK AND PINION:RACK3
STRUCTURE:BODY:DOOR3
STEERING:HYDRAULIC POWER ASSIST:HOSE, PIPING, AND CONNECTIONS3
TIRES:TREAD/BELT3
ENGINE AND ENGINE COOLING:EXHAUST SYSTEM3
STRUCTURE:BODY:TAILGATE2
FUEL SYSTEM, GASOLINE:FUEL INJECTION SYSTEM2
ELECTRICAL SYSTEM:HORN2
EXTERIOR LIGHTING:HEADLIGHTS:HIGH/LOW BEAM DIMMER SWITCH2
ENGINE AND ENGINE COOLING:ENGINE:GASOLINE2
ELECTRICAL SYSTEM:WIRING:INTERIOR/UNDER DASH2
ELECTRICAL SYSTEM:WIRING:FRONT UNDERHOOD2
STEERING:HYDRAULIC POWER ASSIST SYSTEM2
SERVICE BRAKES, AIR:DISC:ROTOR2
STRUCTURE:BODY:DOOR:HINGE AND ATTACHMENTS2
SUSPENSION:FRONT:HUB2
TIRES:TEMPORARY/EMERGENCY SPARE TIRE2
AIR BAGS:FRONTAL:SENSOR/CONTROL MODULE1
TIRES:SIDEWALL1
SERVICE BRAKES, HYDRAULIC:FLUID1
ENGINE AND ENGINE COOLING:EXHAUST SYSTEM:EMISSION CONTROL:CATALYTIC CONVERTOR1
LATCHES/LOCKS/LINKAGES:HATCHBACK/LIFTGATE:LOCK1
EXTERIOR LIGHTING:TURN SIGNAL:SWITCH1
SUSPENSION:FRONT:CONTROL ARM:UPPER BALL JOINT1
VEHICLE SPEED CONTROL:ACCELERATOR PEDAL1
POWER TRAIN:AXLE ASSEMBLY:AXLE SHAFT:SEAL1
VISIBILITY:POWER WINDOW DEVICES AND CONTROLS1
FUEL SYSTEM, GASOLINE:DELIVERY:FUEL PUMP1
SERVICE BRAKES, HYDRAULIC:FOUNDATION COMPONENTS:DISC:CALIPER1
SERVICE BRAKES, HYDRAULIC:FOUNDATION COMPONENTS:DISC:PADS1
WHEELS:RIM1
STEERING:COLUMN1
TIRES:PRESSURE MONITORING AND REGULATING SYSTEMS1
SUSPENSION:MULTIPLE AXLE1
SERVICE BRAKES, HYDRAULIC:PEDALS AND LINKAGES1
ELECTRICAL SYSTEM:IGNITION:MODULE1
SUSPENSION:FRONT:CONTROL ARM:LOWER BALL JOINT1
VISIBILITY:WINDSHIELD WIPER/WASHER:SWITCH/WIRING1
ELECTRICAL SYSTEM:IGNITION:SWITCH1
STRUCTURE:FRAME AND MEMBERS:UNDERBODY SHIELDS1
CHILD SEAT1
POWER TRAIN:MANUAL TRANSMISSION:COLUMN SHIFT ASSEMBLY1
SEATS:FRONT ASSEMBLY:POWER ADJUST1
POWER TRAIN:DRIVELINE:UNIVERSAL JOINT1
ELECTRICAL SYSTEM:STARTER ASSEMBLY1
EXTERIOR LIGHTING:BRAKE LIGHTS1
ELECTRICAL SYSTEM:WIRING:FUSES AND CIRCUIT BREAKERS1
EXTERIOR LIGHTING:TURN SIGNAL:FLASHER UNIT1
EXTERIOR LIGHTING:HAZARD FLASHING WARNING LIGHTS1
EQUIPMENT:APPLIANCE:AIR CONDITIONER1
TIRES:MARKINGS1
POWER TRAIN:AXLE HUBS1
STEERING:HYDRAULIC POWER ASSIST:POWER STEERING FLUID1
ELECTRICAL SYSTEM:ALTERNATOR/GENERATOR/REGULATOR1
ELECTRICAL SYSTEM: INSTRUMENT CLUSTER/PANEL1
EXTERIOR LIGHTING:HEADLIGHTS:CONCEALMENT DEVICES1
VISIBILITY:REAR WINDOW WIPER/WASHER1
EQUIPMENT ADAPTIVE/MOBILITY1
ELECTRONIC STABILITY CONTROL (ESC)1
LATCHES/LOCKS/LINKAGES:DOORS:LATCH1
VISIBILITY:WINDSHIELD1
POWER TRAIN:TRANSFER CASE (4-WHEEL DRIVE)1
SUSPENSION:REAR:AXLE:SPINDLE1
SERVICE BRAKES, HYDRAULIC:FOUNDATION COMPONENTS:HOSES, LINES/PIPING, AND FITTINGS1

These are reports made to NHTSA, not verified diagnoses. More reports can reflect more vehicles, more time on the road, or greater reporting activity.

The reporting timeline

When reports arrived.

Reports by year filed, not by the year a problem occurred. Showing the latest 15 years with reports.

Year filed (last two digits)Latest report: Sep 23, 2026
Mileage, where supplied

71,000 miles is the median among 716 reports with usable mileage. The middle half spans 35,000–129,600 miles.

This describes the submitted reports. It does not predict when a vehicle will fail.

02 / Official safety campaigns

8 recall campaigns on file.

A campaign can cover only certain production dates or configurations. The count does not tell you whether an individual car has an open recall.

May 24, 2016 Safety recallAIR BAGS:FRONTAL:PASSENGER SIDE:INFLATOR MODULECampaign 16V352000

A do-not-drive advisory is recorded. Verify applicability immediately with NHTSA or the manufacturer.

Reported concern

Chrysler (FCA US LLC) expanded the affected population to include 73,712 2005-2009 RAM 2500 trucks produced at the St. Louis North Assembly Plant. With this change, Chrysler is recalling certain model year 2004-2008 RAM 1500, 2005-2009 RAM 2500, 2006-2009 RAM 3500, 2007-2010 RAM 3500 Cab Chassis, 2008-2010 RAM 4500 and 5500 Cab Chassis, 2004-2009 Dodge Durango, 2007-2009 Chrysler Aspen, 2007-2012 Jeep Wrangler, 2008-2012 Dodge Challenger, 2005-2008 Dodge Magnum, 2005-2012 Chrysler 300, 2006-2012 Dodge Charger, 2005-2011 Dodge Dakota, and 2006-2009 Mitsubishi Raider vehicles originally sold, or ever registered, in AL, CA, FL, GA, HI, LA, MS, SC, TX, Puerto Rico, American Samoa, Guam, the Northern Mariana Islands (Saipan), and the U.S. Virgin Islands, or "Zone A." Additionally, unless included in "Zone A" above, Chrysler is also recalling 2004-2008 RAM 1500, 2005-2009 RAM 2500, 2006-2009 RAM 3500, 2007-2009 RAM 3500 Cab Chassis, 2008-2009 RAM 4500 and 5500 Cab Chassis, 2004-2009 Dodge Durango, 2007-2009 Chrysler Aspen, 2007-2009 Jeep Wrangler, 2008-2009 Dodge Challenger, 2005-2008 Dodge Magnum, 2005-2009 Chrysler 300, 2006-2009 Dodge Charger, 2005-2009 Dodge Dakota and 2006-2009 Mitsubishi Raider vehicles originally sold, or ever registered, in AZ, AR, DE, Washington D.C., IL, IN, KS, KY, MD, MO, NE, NV, NJ, NM, NC, OH, OK, PA, TN, VA, and WV, or "Zone B." Lastly, unless included in "Zone A" or "Zone B" above, Chrysler is recalling certain 2005-2008 RAM 2500, 2006-2008 RAM 3500, 2007-2008 RAM 3500 Cab Chassis, 2008 RAM 4500 and 5500 Cab Chassis, 2004-2008 Dodge Durango, 2007-2008 Chrysler Aspen, 2007-2008 Jeep Wrangler, 2008 Dodge Challenger, 2005-2008 Dodge Magnum, 2005-2008 Chrysler 300, 2006-2008 Dodge Charger, 2005-2008 Dodge Dakota, and 2006-2008 Mitsubishi Raider vehicles originally sold, or registered, in AK, CO, CT, ID, IA, ME, MA, MI, MN, MT, NH, NY, ND, OR, RI, SD, UT, VT, WA, WI, and WY.

Manufacturer’s stated response

Owners are advised not to drive their vehicle until the recall repair is complete. Chrysler will notify the Chrysler, Dodge, Jeep and RAM owners. Mitsubishi owners will be notified by their company. Dealers will replace the passenger frontal air bag inflator, free of charge. The recall began on March 27, 2017. Owners may contact Chrysler customer service at 1-800-853-1403. Chrysler's number for this recall is S43. Note: This recall supersedes recall 14V-7700.

Manufacturer campaign: S43

Read campaign 16V352000 at NHTSA
May 26, 2015 Safety recallAIR BAGS:FRONTAL:DRIVER SIDE:INFLATOR MODULECampaign 15V313000

A do-not-drive advisory is recorded. Verify applicability immediately with NHTSA or the manufacturer.

Reported concern

Chrysler (FCA US LLC) is recalling certain model year 2005-2009 Dodge Ram 2500, 2004-2008 Dodge Ram 1500 and Durango, 2006-2009 Dodge Ram 3500, 2008-2010 Dodge Ram 4500 and 5500, 2007-2008 Chrysler Aspen, 2005-2010 Chrysler 300, 300C, 300S, and SRT8, 2006-2010 Dodge Charger, 2005-2008 Magnum, 2005-2011 Dodge Dakota, and 2006-2009 Mitsubishi Raider vehicles. The affected vehicles are equipped with a dual-stage driver frontal air bag that may be susceptible to moisture intrusion which, over time, could cause the inflator to rupture.

Manufacturer’s stated response

Owners are advised not to drive their vehicle until the recall repair is complete. Chrysler will notify the affected Chrysler and Dodge owners and Mitsubishi will notify the affected Raider owners. Dealers will replace the driver's frontal air bag inflator, free of charge. The recall began for Chrylser on June 8, 2015. The recall for Mitsubishi started on June 24, 2015. Chrysler and Dodge owners may contact Chrysler customer service at 1-800-853-1403. Mitsubishi owners may call 1-888-648-7820. Chrysler's number for this recall is R25. Note: This recall supersedes recall 14V817 in its entirety. Vehicles that have had their driver side frontal air bag replaced previously need to have their air bag replaced under this recall as well.

Manufacturer campaign: R25

Read campaign 15V313000 at NHTSA
Dec 3, 2014 Safety recallAIR BAGSCampaign 14V770000

Reported concern

Chrysler Group LLC (Chrysler) is recalling certain model year 2004-2005 Dodge Ram 1500, 2500, and 3500, 2004-2005 Dodge Durango, 2005 Dodge Dakota, 2005 Dodge Magnum and 2005 Chrysler 300, 300C and 300 SRT8 vehicles originally sold, or ever registered, in geographic locations associated with high absolute humidity. Specifically, vehicles sold, or ever registered, in Alabama, Florida, Georgia, Hawaii, Louisiana, Mississippi, Texas, Puerto Rico, U.S. Virgin Islands, Saipan, Guam, and American Samoa are addressed by this recall. Upon deployment of the passenger side frontal air bag, excessive internal pressure may cause the inflator to rupture.

Manufacturer’s stated response

Chrysler will notify owners, and dealers will replace the front passenger air bag inflator, free of charge. For vehicles that were sold, or are currently registered, in Florida, Puerto Rico, Hawaii, and the U.S. Virgin Islands, owners were notified and the recall began on December 5, 2014. For all other vehicles, Chrysler notified owners and the recall began on February 3, 2015. Owners may contact Chrysler customer service at 1-800-853-1403. Chrysler's number for this recall is P40 Expanded. Note: This recall has been superseded by recall 16V-352. This recall superseded the passenger air bag portion of recall 14V-354.

Manufacturer campaign: P78

Read campaign 14V770000 at NHTSA
Aug 23, 2010 Safety recallWHEELS:HUBCampaign 10E040000

Reported concern

FEDERAL-MOGUL IS RECALLING CERTAIN CARQUEST, NATIONAL, AND PERCISION BRAND WHEEL HUB ASSEMBLIES, P/NOS 515073 AND 515073, SOLD FOR USE AS REPLACEMENT EQUIPMENT ON MODEL YEAR 2002 THROUGH 2008 DODGE RAM 1500 PICKUP TRUCKS. THE INBOARD ROLL FORM USED TO MAINTAIN THE HUB ASSEMBLY CAN FATIGUE RESULTING IN NOISE AND/OR WHEEL SEPARATION ON THE TWO WHEEL DRIVE (2WD) APPLICATIONS. THE RISK OF THESE ISSUES DO NOT OCCUR ON THE FOUR WHEEL DRIVE (4WD) APPLICATIONS, AND INSTALLATION ON THE 4WD APPLICATIONS ARE NOT PART OF THIS RECALL.

Manufacturer’s stated response

FEDERAL-MOGUL WILL NOTIFY OWNERS OF RECORD AND TECHNICIANS WILL REPLACE THE AFFECTED HUB ASSEMBLIES FREE OF CHARGE. THE SAFETY RECALL BEGAN ON SEPTEMBER 15, 2010. OWNERS MAY CONTACT FEDERAL-MOGUL AT 1-877-489-6659.

Read campaign 10E040000 at NHTSA
May 3, 2010 Safety recallSTEERING:GEAR BOX:SHAFT PITMANCampaign 10E013000

Reported concern

FABTECH IS RECALLING CERTAIN AFTERMARKET REPLACEMENT PITMAN ARMS, P/NOS. FTS93001 AND FT44039, INSTALLED FOR USE ON CERTAIN 2003 THROUGH 2008 DODGE 2500 4WD, 3500 4WD, AND 1500 4WD MEGA CAB VEHICLES. THE PITMAN ARM CAN FRACTURE AND BREAK AWAY FROM THE STEERING BOX CAUSING TOTAL LOSS OF STEERING CONTROL.

Manufacturer’s stated response

FABTECH WILL NOTIFY OWNERS AND AUTHORIZED INSTALLERS WILL INSPECT FOR DEFECTIVE PITMAN ARM AND REPLACE IF NECESSARY FREE OF CHARGE. THE SAFETY RECALL BEGAN ON MAY 24, 2010. OWNERS MAY CONTACT FABTECH AT 1-877-432-2832.

Read campaign 10E013000 at NHTSA
Dec 11, 2007 Safety recallVISIBILITY:GLASS, SIDE/REARCampaign 07E104000

Reported concern

CERTAIN CURVED TEMPERED REPLACEMENT GLASS MANUFACTURED BY HANGZHOU SAFETY GLASS LTD AND SUPPLIED TO SAFELITE BY AUTO TEMP INC., IDENTIFIED AS DOT-430, AND SOLD FOR USE ON CERTAIN DOMESTIC AND FOREIGN VEHICLES MAY NOT BREAK INTO SMALL PIECES AS EXPECTED OF TEMPERED GLASS AND FAILS TO CONFORM TO FEDERAL MOTOR VEHICLE SAFETY STANDARD NO. 205, "GLAZING MATERIALS."

Manufacturer’s stated response

SAFELITE WILL NOTIFY ITS RETAIL CUSTOMERS AND REPLACE THE GLASS FREE OF CHARGE. RETAIL CUSTOMERS CAN CONTACT SAFELITE TOLL FREE AT 1-888-843-2906. SAFELITE WILL NOTIFY ITS WHOLESALE CUSTOMERS AND REIMBURSE WHOLESALE CUSTOMERS FOR CURRENT INVENTORY AND AT A SPECIFIED RATE FOR REPLACING THEIR CUSTOMER'S GLASS. WHOLESALE CUSTOMERS CAN CONTACT SAFELITE'S WHOLESALE DIVISION, SERVICE AUTOGLASS TOLL FREE AT 1-888-246-6298. THE RECALL BEGAN ON JANUARY 15, 2008.

Read campaign 07E104000 at NHTSA
May 6, 2004 Safety recallEQUIPMENT:OTHER:LABELSCampaign 04V221000

Reported concern

THE VEHICLE CERTIFICATION LABEL ON SOME PICKUP TRUCKS LISTS INCORRECT TIRE, WHEEL, AND RECOMMENDED INFLATION PRESSURE INFORMATION WHICH DOES NOT CONFORM TO THE REQUIREMENTS OF FEDERAL MOTOR VEHICLE SAFETY STANDARD NO. 120, 'TIRE SELECTION AND RIMS FOR VEHICLES OTHER THAN PASSENGER CARS.'

Manufacturer’s stated response

OWNERS WILL BE PROVIDED WITH VEHICLE CERTIFICATION LABEL OVERLAYS CONTAINING THE CORRECTED INFORMATION RELATIVE TO VEHICLE TIRE AND RIM SIZE, AND RECOMMENDED INFLATION PRESSURE. THIS RECALL BEGAN ON MAY 5, 2004. OWNERS SHOULD CONTACT DAIMLERCHRYSLER AT 1-800-853-1403.

Manufacturer campaign: D24

Read campaign 04V221000 at NHTSA
Dec 4, 2003 Safety recallPOWER TRAIN:AUTOMATIC TRANSMISSIONCampaign 03V503000

Reported concern

ON CERTAIN PICKUP TRUCKS, THE TRANSFER CASE TO TRANSMISSION ATTACHING FASTENERS MAY NOT BE TIGHTENED CORRECTLY. THIS COULD CAUSE THE TRANSMISSION ADAPTER OR TRANSFER CASE HOUSING TO CRACK AND LEAK FLUID.

Manufacturer’s stated response

DEALERS WILL RETIGHTEN THE TRANSFER CASE TO TRANSMISSION FASTENERS. OWNER NOTIFICATION BEGAN ON DECEMBER 22, 2003. OWNERS SHOULD CONTACT DAIMLERCHRYSLER AT 1-800-992-1997.

Manufacturer campaign: C39

Read campaign 03V503000 at NHTSA
Check this car’s VIN at NHTSA

03 / The manufacturer’s record

Instructions. Updates. Responses.

40 distinct communications list this model-year. Showing the latest 12. A matching model-year does not establish that every engine, trim or reported symptom is covered.

Oct 30, 2024 Service Bulletin/Repair Instructions101232Plate - PlanetaryNHTSA ID 11010205

Plate - Planetary

Components: POWER TRAIN. Confirm detailed applicability in the original document.

Source record 11010205 at NHTSA
Jul 9, 2022 Service Bulletin/Repair InstructionsS2208000136Security Module Lock Out After Entering the PIN to Unlock The Wireless Control Module (WCM)NHTSA ID 10223762

Security Module Lock Out After Entering the PIN to Unlock The Wireless Control Module (WCM)

Components: ELECTRICAL SYSTEM. Confirm detailed applicability in the original document.

Source record 10223762 at NHTSA
Feb 22, 2021 Service Bulletin/Repair Instructions9001784Mechanical rocker arm, intake, 1.7 ratio.NHTSA ID 10220471

Mechanical rocker arm, intake, 1.7 ratio.

Components: POWER TRAIN. Confirm detailed applicability in the original document.

Source record 10220471 at NHTSA
Feb 22, 2021 Service Bulletin/Repair Instructions9001784Mechanical rocker arm, intake, 1.7 ratio.NHTSA ID 10191442

Mechanical rocker arm, intake, 1.7 ratio.

Components: EQUIPMENT. Confirm detailed applicability in the original document.

Source record 10191442 at NHTSA
Jul 22, 2020 Service Bulletin/Repair Instructions9004275KEY, Master If replacing the key/FOBIK on a WJ, KJ, TJ, or PT Cruiser, use the "AC" NIC level part number. The "AB" NIC level will not program to these platforms. For all other platforms, if the "AB" NIC level will not program …NHTSA ID 10229256

KEY, Master If replacing the key/FOBIK on a WJ, KJ, TJ, or PT Cruiser, use the "AC" NIC level part number. The "AB" NIC level will not program to these platforms. For all other platforms, if the "AB" NIC level will not program to the vehicle, use the "AC" NIC level part and submit a part warranty.

Components: ELECTRICAL SYSTEM:IGNITION:ANTI-THEFT:IMMOBILIZER/PROXIMITY:KEY/SENDER. Confirm detailed applicability in the original document.

Source record 10229256 at NHTSA
Jul 22, 2020 Service Bulletin/Repair Instructions9004275KEY, Master If replacing the key/FOBIK on a WJ, KJ, TJ, or PT Cruiser, use the "AC" NIC level part number. The "AB" NIC level will not program to these platforms. For all other platforms, if the "AB" NIC level will not program …NHTSA ID 10221686

KEY, Master If replacing the key/FOBIK on a WJ, KJ, TJ, or PT Cruiser, use the "AC" NIC level part number. The "AB" NIC level will not program to these platforms. For all other platforms, if the "AB" NIC level will not program to the vehicle, use the "AC" NIC level part and submit a part warranty.

Components: ELECTRICAL SYSTEM:IGNITION:ANTI-THEFT:IMMOBILIZER/PROXIMITY:KEY/SENDER. Confirm detailed applicability in the original document.

Source record 10221686 at NHTSA
Apr 30, 2020 Service Bulletin/Repair Instructions23-015-20Disinfectant Solution Recommended for COVID-19NHTSA ID 10175743

Disinfectant Solution Recommended for COVID-19

Components: EQUIPMENT · STRUCTURE. Confirm detailed applicability in the original document.

Source record 10175743 at NHTSA
Apr 22, 2020 Service Bulletin/Repair Instructions08-049-20Charging System, Battery Diagnostic Tools and Warranty This information only bulletin discusses using the correct test equipment for testing batteries and charging systems, and also warranty reimbursement when battery replaceme…NHTSA ID 10175735

Charging System, Battery Diagnostic Tools and Warranty This information only bulletin discusses using the correct test equipment for testing batteries and charging systems, and also warranty reimbursement when battery replacements are necessary.

Components: ELECTRICAL SYSTEM · EQUIPMENT. Confirm detailed applicability in the original document.

Source record 10175735 at NHTSA
Nov 20, 2019 Service Bulletin/Repair Instructions3100519Use of Aftermarket Parts This bulletin involves discussing FCA US LLC position with regard to collision repair industry awareness regarding the use of aftermarket parts.NHTSA ID 10220101

Use of Aftermarket Parts This bulletin involves discussing FCA US LLC position with regard to collision repair industry awareness regarding the use of aftermarket parts.

Components: STRUCTURE. Confirm detailed applicability in the original document.

Source record 10220101 at NHTSA
Nov 20, 2019 Service Bulletin/Repair Instructions3100319Use of Salvage/Recycled Parts This bulletin involves discussing FCA US LLC position with regard to collision repair industry awareness regarding the use of recycled or salvage parts.NHTSA ID 10220099

Use of Salvage/Recycled Parts This bulletin involves discussing FCA US LLC position with regard to collision repair industry awareness regarding the use of recycled or salvage parts.

Components: STRUCTURE. Confirm detailed applicability in the original document.

Source record 10220099 at NHTSA
Nov 20, 2019 Service Bulletin/Repair Instructions3100619Repair Parts Used For Structural Repairs This bulletin involves discussing FCA US LLC position with regard to structural repair parts usage.NHTSA ID 10220097

Repair Parts Used For Structural Repairs This bulletin involves discussing FCA US LLC position with regard to structural repair parts usage.

Components: EQUIPMENT · STRUCTURE. Confirm detailed applicability in the original document.

Source record 10220097 at NHTSA
Nov 20, 2019 Service Bulletin/Repair Instructions31-005-19Use of Aftermarket Parts This bulletin involves discussing FCA US LLC position with regard to collision repair industry awareness regarding the use of aftermarket parts.NHTSA ID 10169249

Use of Aftermarket Parts This bulletin involves discussing FCA US LLC position with regard to collision repair industry awareness regarding the use of aftermarket parts.

Components: EQUIPMENT · STRUCTURE. Confirm detailed applicability in the original document.

Source record 10169249 at NHTSA
Browse all manufacturer records by page

Records below contain the NHTSA bulk summary unless a document-reviewed explainer is linked. A service bulletin is not a safety recall or a promise of a free repair. Records may be revised or superseded; verify the current document with the manufacturer.

04 / Agency investigations

Official inquiries.

An investigation is an inquiry into a potential concern. Its presence does not establish a defect, and a closed case does not certify a car’s condition.

Opened Sep 17, 2021 No close date recordedDesiccated Air Bag Inflator RuptureEA21002

From 2000 through 2017, Takata produced millions of air bag inflators using two types of phase-stabilized ammonium nitrate ("PSAN") propellant -- propellant 2004 and propellant 2004L. After prolonged exposure to high temperature cycles and humidity, inflators using propellant 2004 can degrade, causing the propellant to burn too quickly when ignited. The rapid burning can cause the inflator to rupture during deployment, potentially causing serious or even fatal injury to vehicle occupants. See 2016 Blomquist Report at www.nhtsa.gov/sites/nhtsa.gov/files/documents/expert_report-hrblomquist.pdf.Consequently, all frontal inflators using propellant 2004 that do not contain a "desiccant" (a substance that traps and holds moisture) in US vehicles are under recall. These "non-desiccated" inflators either have been or are required to be replaced.In some cases, the remedy part for these recalled inflators was, or will be, an inflator using either propellant 2004 or 2004L that does contain a desiccant. None of these "desiccated" remedy parts (which were installed in older model year vehicles) are currently under recall for a degradation concern. Certain subsets of desiccated PSAN inflators using propellant 2004 for use as original equipment, however, have been recalled for a degradation concern. All Takata inflators produced with propellant 2004L contain desiccant, and none of these desiccated inflators using propellant 2004L are under recall for a degradation concern. There have been no reported field ruptures in any non-recalled desiccated PSAN inflators.It is understood that desiccants fully saturate at some threshold, at which point any additional moisture will not be captured. This means the degradation process observed in non-desiccated inflators using propellant 2004 may also occur in non-recalled desiccated inflators using propellant 2004, assuming additional moisture enters the inflator and high temperature cycling occurs. Based on available information, desiccant saturation can occur within the first five years in the worst environments, and the time required for full saturation is affected by multiple factors. While no present safety risk has been identified, further work is needed to evaluate the future risk of non-recalled desiccated inflators using propellant 2004.Three entities -- Takata (now known as TK Global), the Independent Testing Coalition, and Exponent -- have been studying the long-term behavior of Takata desiccated PSAN inflators using propellant 2004L (as well as 2004) in the presence of moisture and temperature cycling. The research efforts, which include development of predictive modeling techniques and field sample analysis, are ongoing. To date, none of the researchers have identified field evidence showing that propellant 2004L is undergoing a degradation process that leads to aggressive deployment and potential rupture. However, the time in service of such inflators remains short compared to that of the inflators using propellant 2004. Further study is needed to assess the long-term safety of desiccated inflators using propellant 2004L.The Office of Defects Investigation is opening this investigation to examine whether a safety defect related to propellant degradation exists in non-recalled desiccated PSAN frontal inflators manufactured by Takata. This investigation will require extensive information on Takata production processes and surveys of inflators in the field. Lists of recall actions that may have used desiccated PSAN inflators as remedy parts, as well as the makes and models originally manufactured with them, is available with the downloadable version of this document (see nhtsa.gov/recalls?nhtsaId=EA21002 -- note this information is subject to change/revision as the investigation proceeds). This investigation does not supersede EA15-001, which remains open.

Find investigation EA21002
Opened Feb 24, 2015 No close date recordedAir Bag Inflator RuptureEA15001

The Office of Defects Investigation (ODI) opened PE14-016 in June 2014 based on six inflator rupture incidents involving consumer owned vehicles produced by five vehicle manufacturers.All six vehicles were operated in Florida or Puerto Rico at the time of the rupture and for the majority of their service life, and were equipped with inflators produced by Takata, a tier-one supplier of automotive air bag systems.During the course of PE14-016, ODI determined that five additional vehicle manufacturers used inflators of a similar design and vintage also supplied by Takata. No evidence of field failures was found in vehicles produced by these five additional manufacturers.Nonetheless, at ODI's insistence, all 10 vehicle manufacturers initiated a regional recall within approximately two weeks of the opening of the investigation.The regions recalled initially included Florida, Puerto Rico, Hawaii, and the U.S. Virgin Islands, areas with high absolute humidity and climatic conditions believed to be a significant factor in the inflator ruptures.As part of the recall actions, inflators removed from remedied vehicles are to be returned to Takata for testing.Takata's initial test results on passenger inflators from remedied vehicles indicated a much higher than anticipated rupture frequency for inflators returned from Florida.Accordingly ODI requested all 10 manufacturers expand the regional recalls for passenger inflators to include other geographic areas where high absolute humidity conditions exist, including the Gulf States and other coastal areas.Takata's testing of the passenger inflators to date continues to indicate this geographic area as having the highest risk, with no ruptures occurring from inflators returned from outside the expanded recall regions.During PE14-016 four additional passenger inflator field events occurred, all in vehicles from the same expanded geographic region.Also during PE14-016 four additional driver inflator field events occurred including two in vehicles from regions not known for high absolute humidity, specifically California and North Carolina.Accordingly, ODI requested all five of the affected vehicle manufacturers currently using the subject Takata driver inflators expand to nationwide recalls.Significantly, neither of the affected vehicle manufacturers or Takata provided any explanation to account for these two driver air bag inflator ruptures outside the area of high absolute humidity.Takata testing of returned driver inflators indicates a lower rupture frequency as compared to passenger inflator testing.All test ruptures reported by Takata to date have occurred on inflators returned from high absolute humidity areas.The investigation now includes all manufacturers and vehicles known to be affected at this time.ODI's investigation will focus on, among other things, root cause analysis, other potential defect consequences, identification of affected vehicles scope, and adequacy of the remedy.The five ODI reports cited above can be reviewed online at http://www-odi.nhtsa.dot.gov/owners/SearchNHTSAID under the following identification numbers: 10537899, 10568848, 10585224, 10605877, 10651492

Campaign reference in the source: 22V945

Find investigation EA15001
Opened Jun 11, 2014 ClosedAir Bag Inflator RupturePE14016

The Office of Defects Investigation (ODI) opened PE14-016 in June 2014 based on six inflator rupture incidents involving consumer owned vehicles produced by five vehicle manufacturers.All six vehicles were operated in Florida or Puerto Rico at the time of the rupture and for the majority of their service life, and were equipped with inflators produced by Takata, a tier-one supplier of automotive air bag systems.During the course of PE14-016, ODI determined that five additional vehicle manufacturers used inflators of a similar design and vintage also supplied by Takata. No evidence of field failures was found in vehicles produced by these five additional manufacturers.Nonetheless, at ODI's insistence, all 10 vehicle manufacturers initiated a regional recall within approximately two weeks of the opening of the investigation.The regions recalled initially included Florida, Puerto Rico, Hawaii, and the U.S. Virgin Islands, areas with consistently high absolute humidity and climatic conditions believed to be a significant factor in the inflator ruptures.As part of the recall actions, inflators removed from remedied vehicles are to be returned to Takata for testing.Takata's initial test results on passenger inflators from remedied vehicles indicated a much higher than anticipated rupture frequency for inflators returned from Florida.Accordingly, ODI requested all 10 manufacturers expand the regional recalls for passenger inflators to include other geographic areas where high absolute humidity conditions exist, including the Gulf States and other coastal areas.Takata's testing of the passenger inflators to date continues to indicate this geographic area as having the highest risk, with no ruptures occurring from inflators returned from outside the expanded recall regions.During PE14-016, four additional passenger inflator field events occurred, all in vehicles from the same expanded geographic region.Also during PE14-016, four additional driver inflator field events occurred including two in vehicles from regions not known for high absolute humidity, specifically California and North Carolina.Accordingly, ODI requested all five of the affected vehicle manufacturers currently using the subject Takata driver inflators expand to nationwide recalls.Significantly, neither of the affected vehicle manufacturers or Takata provided any explanation to account for these two driver air bag inflator ruptures outside the area of high absolute humidity.Takata testing of returned driver inflators indicates a lower rupture frequency as compared to passenger inflator testing.All test ruptures reported by Takata to date have occurred on inflators returned from high absolute humidity areas.The PE is now closed/upgraded to an Engineering Evaluation (EA15-001) to include all manufacturersand vehicles known to be affected at this time.ODI's EA investigation will focus on, among other things, root cause analysis, other potential defect consequences, identification of affected vehicles scope, and adequacy of the remedy.The recalls related to this PE are: 14V343, 14V344, 14V348, 14V351, 14V353, 14V655, 14V700, 14V701, 14V752, 14V763, 14V770, 14V773, 14V787, 14V802 and 14V817.The number of vehicles affected are an estimate since some vehicles may have both the driver and passenger side inflators recalled. The five ODI reports cited above can be reviewed online at http://www-odi.nhtsa.dot.gov/owners/SearchNHTSAID under the following identification numbers: 10537899, 10568848, 10585224, 10605877, 10651492

Recorded closure: Mar 2, 2015

Campaign reference in the source: 15V226000

Find investigation PE14016
Opened Nov 2, 2005 ClosedENGINE STALLEA05018

ANALYSIS OF THE COMPLAINT, FIELD REPORT AND WARRANTY DATA SHOWS THAT THE MAJORITY OF STALLING INCIDENTS IN THE SUBJECT VEHICLES APPEAR TO BE RELATED TO THE ENGINE CALIBRATION CONCERNS THAT DAIMLERCHRYSLER ADDRESSED WITH SERVICE BULLETINS RELEASING REVISED PCM SOFTWARE.ANALYSIS OF THE COMPLAINTS AND ODI'S SURVEY OF OWNERS OF VEHICLES THAT RECEIVED ENGINE MANAGEMENT SOFTWARE UPDATES UNDER TSB #18-013-05 SHOW THAT THESE STALLING INCIDENTS HAVE THE FOLLOWING CHARACTERISTICS: - THEY OCCUR AT LOW SPEEDS, OFTEN DURING PARKING LOT ORDRIVEWAY MANEUVERS; - THEY OCCUR DURING DECELERATIONS, SUCH AS BRAKING FOR A STOP SIGN OR TRAFFIC SIGNAL; AND - THE OPERATOR IS ALMOST ALWAYS ABLE TO IMMEDIATELY RESTART THE VEHICLE.WHEN COMPARED WITH OTHER SAFETY DEFECT INVESTIGATIONS AND RECALLS OF CONDITIONS THAT RESULT IN STALLING DURING LOW-SPEED DECELERATION WITH IMMEDIATE ENGINE RESTART POSSIBLE, THE FAILURE RATE IN THE SUBJECT VEHICLES IS LOW.ANALYSES OF COMPLAINT AND WARRANTY DATA ALSO SHOW A DECLINING TREND.ACCORDINGLY, THIS INVESTIGATION IS CLOSED.THE CLOSING OF THIS INVESTIGATION DOES NOT CONSTITUTE A FINDING BY NHTSA THAT A SAFETY-RELATED DEFECT DOES NOT EXIST.THE AGENCY WILL CONTINUE TO MONITOR COMPLAINTS AND OTHER INFORMATION RELATING TO THE ALLEGED DEFECT IN THE SUBJECT VEHICLES AND TAKE FURTHER ACTION IN THE FUTURE IF WARRANTED.SEE DOCUMENT FILE FOR ADDITIONAL INFORMATION REGARDING THIS RESUME.

Recorded closure: Aug 29, 2007

Find investigation EA05018
Opened May 16, 2005 ClosedENGINE STALLPE05027

ON MAY 16, 2005,ODI OPENED PRELIMINARY EVALUATION PE05-027 TO INVESTIGATE COMPLAINTS OF ENGINE STALLING IN MODEL YEAR 2004-05 DODGE DURANGO SUVS AND RAM 1500 SERIES PICKUPS EQUIPPED WITH THE 5.7L V8 ENGINE.INFORMATION PROVIDED BY DAIMLERCHRYSLER DURING PE05-027 INDICATED THAT A LARGE PERCENTAGE OF THE COMPLAINTS ARE RELATED TO AN IDLE UNDERSHOOT CONDITION THAT MAY CAUSE THE ENGINE TO STALL DURING TURNING MANEUVERS.IN FEBRUARY 2005, DAIMLERCHRYSLER REVISED THE POWERTRAIN CONTROL MODULE SOFTWARE IN PRODUCTION VEHICLES AND ISSUED A TECHNICAL SERVICE BULLETIN (TSB 18-013-05) RELEASING THE NEW SOFTWARE AS A SERVICE REMEDY FOR THE IDLE UNDERSHOOT CONDITION.THE BULLETIN WAS SUPERCEDED BY TSB 18-013-05A IN APRIL 2005.DAIMLERCHRYSLER BELIEVES THAT THE FAILURE RATE FOR STALLING WHILE DRIVING DUE TO THE IDLE UNDERSHOOT CONDITION IS LOW AND THAT THE BULLETIN HAS ADEQUATELY ADDRESSED THE PROBLEM. SINCE PE05-027 WAS OPENED, ODI HAS CONTINUED TO RECEIVE COMPLAINTS FROM OWNERS OF THE SUBJECT VEHICLES WHO ALLEGE EXPERIENCING ENGINE STALL INCIDENTS UNDER ALL TYPES OF DRIVING CONDITIONS.IN SOME INSTANCES THE STALLING HAS CONTINUED AFTER THE VEHICLE RECEIVED THE SERVICE BULLETIN REPAIRS.THIS INVESTIGATION HAS BEEN UPGRADED TO AN ENGINEERING ANALYSIS (EA05-018) TO FURTHER ASSESS THE SCOPE, FREQUENCY, AND SAFETY CONSEQUENCES OF THE ALLEGED DEFECT IN DODGE DURANGO AND RAM 1500/2500/3500 SERIES PICKUP TRUCKS.

Recorded closure: Nov 3, 2005

Find investigation PE05027

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