The vehicle dossier US · 2003

2003 Dodge
DURANGOProblems & recalls

339 distinct owner reports in the NHTSA snapshot. Other components appears in 114 of them. Explore what was reported—and which official actions are on file.

Snapshot Sep 28, 2026Live NHTSA complaint API How this dossier is compiled

01 / Owner-reported evidence

What owners reported.

Categories attached to 339 distinct reports. A report can mention more than one component, so category totals can overlap.

Other components114 reports
Suspension91 reports
Electrical system57 reports
Engine52 reports
Brakes32 reports
Transmission & drivetrain24 reports
Visibility24 reports
Steering20 reports
Air bags16 reports
Fuel system7 reports
Body & structure6 reports
See original component labels
SUSPENSION:FRONT:CONTROL ARM:UPPER BALL JOINT47
ELECTRICAL SYSTEM47
EXTERIOR LIGHTING23
SUSPENSION20
SUSPENSION:FRONT18
ENGINE AND ENGINE COOLING18
ENGINE AND ENGINE COOLING:ENGINE15
STEERING14
SUSPENSION:FRONT:CONTROL ARM:LOWER BALL JOINT13
ENGINE12
TIRES11
AIR BAGS11
EXTERIOR LIGHTING:HEADLIGHTS:SWITCH11
POWER TRAIN:AUTOMATIC TRANSMISSION10
SERVICE BRAKES, HYDRAULIC:FOUNDATION COMPONENTS:DISC:ROTOR10
WHEELS10
POWER TRAIN8
UNKNOWN OR OTHER7
SEATS7
SERVICE BRAKES, HYDRAULIC:ANTILOCK/TRACTION CONTROL/ELECTRONIC LIMITED SLIP6
VISIBILITY:POWER WINDOW DEVICES AND CONTROLS6
EQUIPMENT6
VEHICLE SPEED CONTROL6
INTERIOR LIGHTING6
SERVICE BRAKES6
VISIBILITY5
AIR BAGS:FRONTAL4
SERVICE BRAKES, HYDRAULIC4
EXTERIOR LIGHTING:HEADLIGHTS4
ELECTRICAL SYSTEM: INSTRUMENT CLUSTER/PANEL4
VISIBILITY:DEFROSTER/DEFOGGER/HVAC SYSTEM:FAN/MOTOR4
LATCHES/LOCKS/LINKAGES:DOORS:LATCH3
LATCHES/LOCKS/LINKAGES:HATCHBACK/LIFTGATE:LOCK3
SEAT BELTS:REAR/OTHER3
TIRES:TREAD/BELT3
SERVICE BRAKES, HYDRAULIC:FOUNDATION COMPONENTS:DISC3
STRUCTURE3
EQUIPMENT:APPLIANCE:AIR CONDITIONER3
SERVICE BRAKES, HYDRAULIC:FOUNDATION COMPONENTS:DISC:PADS3
ENGINE AND ENGINE COOLING:COOLING SYSTEM3
VISIBILITY:WINDSHIELD WIPER/WASHER3
FUEL SYSTEM, GASOLINE3
LATCHES/LOCKS/LINKAGES3
STRUCTURE:BODY3
STEERING:LINKAGES:TIE ROD ASSEMBLY2
SERVICE BRAKES, HYDRAULIC:FOUNDATION COMPONENTS:HOSES, LINES/PIPING, AND FITTINGS2
VISIBILITY:DEFROSTER/DEFOGGER/HVAC SYSTEM2
SUSPENSION:FRONT:SPRINGS:TORSION BAR2
ENGINE AND ENGINE COOLING:EXHAUST SYSTEM:EMISSION CONTROL2
VISIBILITY:WINDSHIELD WIPER/WASHER:MOTOR2
SUSPENSION:FRONT:WHEEL BEARING2
SEATS:FRONT ASSEMBLY:SEAT HEATER/COOLER2
ELECTRICAL SYSTEM:IGNITION:SWITCH2
SEAT BELTS:FRONT:BUCKLE ASSEMBLY2
WHEELS:LUGS/NUTS/BOLTS/STUDS2
POWER TRAIN:DRIVELINE:DIFFERENTIAL UNIT2
POWER TRAIN:TRANSFER CASE (4-WHEEL DRIVE)2
SEAT BELTS2
VISIBILITY/WIPER2
ELECTRONIC STABILITY CONTROL (ESC)2
VEHICLE SPEED CONTROL:CRUISE CONTROL1
AIR BAGS:FRONTAL:SENSOR/CONTROL MODULE1
SEATS:FRONT ASSEMBLY:RECLINER1
ELECTRICAL SYSTEM:IGNITION1
STEERING:COLUMN1
POWER TRAIN:DRIVELINE:DRIVESHAFT1
TIRES:TEMPORARY/EMERGENCY SPARE TIRE1
POWER TRAIN:AUTOMATIC TRANSMISSION:GEAR POSITION INDICATION (PRNDL)1
SUSPENSION:FRONT:CONTROL ARM:UPPER ARM1
SERVICE BRAKES, HYDRAULIC:ANTILOCK/TRACTION CONTROL/ELECTRONIC LIMITED SLIP:ABS WARNING LIGHT1
SUSPENSION:FRONT:CONTROL ARM1
WHEELS:HUBCAP/COVER1
EQUIPMENT:ELECTRICAL:RADIO/TAPE DECK/CD ETC.1
EQUIPMENT ADAPTIVE/MOBILITY1
AIR BAGS:SIDE/WINDOW1
FUEL SYSTEM, OTHER:STORAGE:TANK ASSEMBLY:PRESSURE RELIEF DEVICES1
SEAT BELTS:FRONT1
ELECTRICAL SYSTEM:ALTERNATOR/GENERATOR/REGULATOR1
ENGINE AND ENGINE COOLING:EXHAUST SYSTEM:EMISSION CONTROL:GAS RECIRCULATION VALVE (EGR VALVE)1
ELECTRICAL SYSTEM:HORN1
STEERING:RACK AND PINION:RACK1
SUSPENSION:FRONT:CONTROL ARM:LOWER ARM1
EXTERIOR LIGHTING:TURN SIGNAL:FLASHER UNIT1
SERVICE BRAKES, ELECTRIC1
FUEL SYSTEM, DIESEL:STORAGE:TANK ASSEMBLY1
SUSPENSION:FRONT:STABILIZER BAR1
POWER TRAIN:AXLE HUBS1
POWER TRAIN:AUTOMATIC TRANSMISSION:CONTROL MODULE (TCM/PCM/TECM)1
STEERING:HYDRAULIC POWER ASSIST SYSTEM1
FUEL SYSTEM, GASOLINE:STORAGE:TANK ASSEMBLY1
WHEELS:HUB1
PARKING BRAKE1
STEERING:LINKAGES1
POWER TRAIN:DRIVELINE:CONSTANT VELOCITY JOINT1
TIRES:SIDEWALL1
ENGINE AND ENGINE COOLING:ENGINE:GASOLINE1
VISIBILITY:DEFROSTER/DEFOGGER/HVAC SYSTEM:WINDSHIELD:ELECTRICAL HEATING ELEMENT1
TRACTION CONTROL SYSTEM1
ELECTRICAL SYSTEM:WIRING1
SUSPENSION:FRONT:HUB1
FUEL/PROPULSION SYSTEM1

These are reports made to NHTSA, not verified diagnoses. More reports can reflect more vehicles, more time on the road, or greater reporting activity.

The reporting timeline

When reports arrived.

Reports by year filed, not by the year a problem occurred. Showing the latest 15 years with reports.

Year filed (last two digits)Latest report: Jul 18, 2026
Mileage, where supplied

62,949 miles is the median among 240 reports with usable mileage. The middle half spans 21,000–100,000 miles.

This describes the submitted reports. It does not predict when a vehicle will fail.

02 / Official safety campaigns

6 recall campaigns on file.

A campaign can cover only certain production dates or configurations. The count does not tell you whether an individual car has an open recall.

Oct 20, 2008 Safety recallSUSPENSION:FRONT:HUBCampaign 08E064000

Reported concern

SKF IS RECALLING 2,805 HUB UNITS, PART NO. BR930361, SOLD AS A SERVICE PART FOR 1997-2004 DODGE DAKOTA VEHICLES AND 1999-2003 DODGE DURANGO VEHICLES EQUIPPED WITH 2-WHEEL DRIVE & REAR AXLE ABS. DUE TO A SPECIFICATION ERROR, THE ROTOR PILOT FOR THE HUB UNIT MAY BE TOO LONG. THIS RESULTS IN THE WHEEL TO NOT BE SEATED FULLY AGAINST THE HUB FLANGE FACE DURING MOUNTING.

Manufacturer’s stated response

SKF WILL NOTIFY OWNERS AND REPLACE THE DEFECTIVE HUB UNITS FREE OF CHARGE. THE RECALL BEGAN ON NOVEMBER 5, 2008. OWNERS MAY CONTACT SKF VSM NORTH AMERICA CUSTOMER SERVICE AT 1-800-644-8999.

Read campaign 08E064000 at NHTSA
Sep 7, 2006 Safety recallELECTRICAL SYSTEMCampaign 06V339000

Reported concern

ON CERTAIN SPORT UTILITY VEHICLES EQUIPPED WITH FRONT BENCH SEATS ONLY, IF FLUID IS SPILLED FROM THE FLOOR MOUNTED CUP HOLDER, AN UNUSED CONSOLE POWER OUTLET CONNECTOR LOCATED UNDER THE SEAT MAY BECOME CONTAMINATED.

Manufacturer’s stated response

DEALERS WILL INSPECT THE CONSOLE WIRING CONNECTOR FOR CORROSION, CLEAN AS REQUIRED, AND INSTALL A CAP TO PREVENT ADDITIONAL FLUID FROM CONTAMINATING THE CONNECTOR FREE OF CHARGE. THE RECALL BEGAN ON OCTOBER 30, 2006. OWNERS MAY CONTACT DAIMLER CHRYSLER AT 1-800-853-1403.

Manufacturer campaign: F42

Read campaign 06V339000 at NHTSA
Mar 15, 2006 Safety recallENGINE AND ENGINE COOLINGCampaign 06E024000

Reported concern

CERTAIN REPLACEMENT K&N FUEL PERFORMANCE KITS, P/NOS. 57-1509, 57-1511, 57-1511-1, 57-1517, 57-1517-1, 57-1527, AND 57-1530. ALSO, A SMALL PERCENTAGE OF THESE KITS WERE SOLD UNDER THE MOPAR PERFORMANCE PARTS BRAND NAME (P/NOS. P5007069 AND P5007070). ALL KITS WERE MANUFACTURED FROM APRIL 20, 1999, THROUGH SEPTEMBER 23, 2004. THESE ASSEMBLIES WERE MANUFACTURED AS REPLACEMENT EQUIPMENT FOR CERTAIN DODGE PICKUP TRUCKS AND SUVS. A SMALL PIECE OF MATERIAL FROM THE TUBE WALL COULD BE SUCKED INTO THE ENGINE THROTTLE BODY, WHICH COULD CAUSE THE THROTTLE TO BECOME JAMMED IN THE OPEN POSITION.

Manufacturer’s stated response

K&N WILL PROVIDE OWNERS WITH A FREE REPAIR KIT ALONG WITH REPAIR INSTRUCTIONS. THE RECALL BEGAN ON APRIL 20, 2006.

Read campaign 06E024000 at NHTSA
Dec 21, 2004 Safety recallSUSPENSION:FRONT:CONTROL ARM:UPPER BALL JOINTCampaign 04V596000

Reported concern

ON CERTAIN SPORT UTILITY VEHICLES AND PICKUP TRUCKS EQUIPPED WITH FOUR-WHEEL DRIVE (4X4), IF MOISTURE LEAKS INTO THE FRONT SUSPENSION UPPER BALL JOINT, EVACUATION OF THE LUBRICANT AND CORROSION OF THE JOINT MAY CAUSE THE JOINT TO WEAR OVER AN EXTENDED PERIOD OF TIME. THIS COULD CAUSE A CLUNKING NOISE IN THE FRONT SUSPENSION, WHICH MAY NOT ALWAYS BE HEARD BY THE VEHICLE OCCUPANTS.

Manufacturer’s stated response

DEALERS WILL REPLACE THE FRONT SUSPENSION UPPER BALL JOINTS. THIS SAFETY IMPROVEMENT CAMPAIGN BEGAN ON DECEMBER 21, 2004. OWNERS CAN CONTACT DAIMLERCHRYSLER AT 1-800-853-1403.

Manufacturer campaign: D47

Read campaign 04V596000 at NHTSA
May 5, 2004 Safety recallVISIBILITY:WINDSHIELD WIPER/WASHERCampaign 04V216000

Reported concern

ON CERTAIN PICKUP TRUCKS AND SPORT UTILITY VEHICLES, THE WINDSHIELD WIPER MODULE MOTOR MAY BE SUSCEPTIBLE TO WATER INTRUSION THAT COULD CAUSE INTERNAL CORROSION AND RESULT IN PARTIAL OR COMPLETE LOSS OF FRONT WINDSHIELD WIPING CAPABILITY.

Manufacturer’s stated response

DEALERS WILL REPLACE THE FRONT WINDSHIELD WIPER MODULE. OWNER NOTIFICATION BEGAN ON JULY 12, 2004. OWNERS SHOULD CONTACT DAIMLERCHRYSLER AT 1-800-853-1403.

Manufacturer campaign: D22

Read campaign 04V216000 at NHTSA
Dec 2, 2002 Safety recallEXTERIOR LIGHTING:HEADLIGHTS:SWITCHCampaign 02V322000

Reported concern

ON CERTAIN PICKUP TRUCKS, THE CENTRAL TIMER MODULE (CTM) HAS AN IMPROPERLY SIZED CIRCUIT BOARD TRACE THAT COULD POTENTIALLY CAUSE THE RIGHT HEADLAMP LOW BEAM TO BECOME INOPERATIVE.

Manufacturer’s stated response

DEALERS WILL REPLACE THE CTM. OWNER NOTIFICATION BEGAN DECEMBER 23, 2002. OWNERS WHO TAKE THEIR VEHICLES TO AN AUTHORIZED DEALER ON AN AGREED UPON SERVICE DATE AND DO NOT RECEIVE THE FREE REMEDY WITHIN A REASONABLE TIME SHOULD CONTACT DAIMLERCHRYSLER AT 1-800-853-1403.

Manufacturer campaign: B32

Read campaign 02V322000 at NHTSA
Check this car’s VIN at NHTSA

03 / The manufacturer’s record

Instructions. Updates. Responses.

50 distinct communications list this model-year. Showing the latest 12. A matching model-year does not establish that every engine, trim or reported symptom is covered.

Aug 15, 2025 Service Bulletin/Repair Instructions9100645Verify Reman part number availability. Order the "R" part number for all orders: Warranty, Mopar, customer pay and service contract. Order "68" part number for New unsold units only.NHTSA ID 11022026

Verify Reman part number availability. Order the "R" part number for all orders: Warranty, Mopar, customer pay and service contract. Order "68" part number for New unsold units only.

Components: UNKNOWN OR OTHER. Confirm detailed applicability in the original document.

Source record 11022026 at NHTSA
Oct 30, 2024 Service Bulletin/Repair Instructions101232Plate - PlanetaryNHTSA ID 11010205

Plate - Planetary

Components: POWER TRAIN. Confirm detailed applicability in the original document.

Source record 11010205 at NHTSA
Feb 22, 2021 Service Bulletin/Repair Instructions9001784Mechanical rocker arm, intake, 1.7 ratio.NHTSA ID 10220471

Mechanical rocker arm, intake, 1.7 ratio.

Components: POWER TRAIN. Confirm detailed applicability in the original document.

Source record 10220471 at NHTSA
Feb 22, 2021 Service Bulletin/Repair Instructions9001784Mechanical rocker arm, intake, 1.7 ratio.NHTSA ID 10191442

Mechanical rocker arm, intake, 1.7 ratio.

Components: EQUIPMENT. Confirm detailed applicability in the original document.

Source record 10191442 at NHTSA
Jul 22, 2020 Service Bulletin/Repair Instructions9004275KEY, Master If replacing the key/FOBIK on a WJ, KJ, TJ, or PT Cruiser, use the "AC" NIC level part number. The "AB" NIC level will not program to these platforms. For all other platforms, if the "AB" NIC level will not program …NHTSA ID 10229256

KEY, Master If replacing the key/FOBIK on a WJ, KJ, TJ, or PT Cruiser, use the "AC" NIC level part number. The "AB" NIC level will not program to these platforms. For all other platforms, if the "AB" NIC level will not program to the vehicle, use the "AC" NIC level part and submit a part warranty.

Components: ELECTRICAL SYSTEM:IGNITION:ANTI-THEFT:IMMOBILIZER/PROXIMITY:KEY/SENDER. Confirm detailed applicability in the original document.

Source record 10229256 at NHTSA
Jul 22, 2020 Service Bulletin/Repair Instructions9004275KEY, Master If replacing the key/FOBIK on a WJ, KJ, TJ, or PT Cruiser, use the "AC" NIC level part number. The "AB" NIC level will not program to these platforms. For all other platforms, if the "AB" NIC level will not program …NHTSA ID 10221686

KEY, Master If replacing the key/FOBIK on a WJ, KJ, TJ, or PT Cruiser, use the "AC" NIC level part number. The "AB" NIC level will not program to these platforms. For all other platforms, if the "AB" NIC level will not program to the vehicle, use the "AC" NIC level part and submit a part warranty.

Components: ELECTRICAL SYSTEM:IGNITION:ANTI-THEFT:IMMOBILIZER/PROXIMITY:KEY/SENDER. Confirm detailed applicability in the original document.

Source record 10221686 at NHTSA
Apr 30, 2020 Service Bulletin/Repair Instructions23-015-20Disinfectant Solution Recommended for COVID-19NHTSA ID 10175743

Disinfectant Solution Recommended for COVID-19

Components: EQUIPMENT · STRUCTURE. Confirm detailed applicability in the original document.

Source record 10175743 at NHTSA
Apr 22, 2020 Service Bulletin/Repair Instructions08-049-20Charging System, Battery Diagnostic Tools and Warranty This information only bulletin discusses using the correct test equipment for testing batteries and charging systems, and also warranty reimbursement when battery replaceme…NHTSA ID 10175735

Charging System, Battery Diagnostic Tools and Warranty This information only bulletin discusses using the correct test equipment for testing batteries and charging systems, and also warranty reimbursement when battery replacements are necessary.

Components: ELECTRICAL SYSTEM · EQUIPMENT. Confirm detailed applicability in the original document.

Source record 10175735 at NHTSA
Nov 20, 2019 Service Bulletin/Repair Instructions3100519Use of Aftermarket Parts This bulletin involves discussing FCA US LLC position with regard to collision repair industry awareness regarding the use of aftermarket parts.NHTSA ID 10220101

Use of Aftermarket Parts This bulletin involves discussing FCA US LLC position with regard to collision repair industry awareness regarding the use of aftermarket parts.

Components: STRUCTURE. Confirm detailed applicability in the original document.

Source record 10220101 at NHTSA
Nov 20, 2019 Service Bulletin/Repair Instructions3100319Use of Salvage/Recycled Parts This bulletin involves discussing FCA US LLC position with regard to collision repair industry awareness regarding the use of recycled or salvage parts.NHTSA ID 10220099

Use of Salvage/Recycled Parts This bulletin involves discussing FCA US LLC position with regard to collision repair industry awareness regarding the use of recycled or salvage parts.

Components: STRUCTURE. Confirm detailed applicability in the original document.

Source record 10220099 at NHTSA
Nov 20, 2019 Service Bulletin/Repair Instructions3100619Repair Parts Used For Structural Repairs This bulletin involves discussing FCA US LLC position with regard to structural repair parts usage.NHTSA ID 10220097

Repair Parts Used For Structural Repairs This bulletin involves discussing FCA US LLC position with regard to structural repair parts usage.

Components: EQUIPMENT · STRUCTURE. Confirm detailed applicability in the original document.

Source record 10220097 at NHTSA
Nov 20, 2019 Service Bulletin/Repair Instructions31-005-19Use of Aftermarket Parts This bulletin involves discussing FCA US LLC position with regard to collision repair industry awareness regarding the use of aftermarket parts.NHTSA ID 10169249

Use of Aftermarket Parts This bulletin involves discussing FCA US LLC position with regard to collision repair industry awareness regarding the use of aftermarket parts.

Components: EQUIPMENT · STRUCTURE. Confirm detailed applicability in the original document.

Source record 10169249 at NHTSA
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Records below contain the NHTSA bulk summary unless a document-reviewed explainer is linked. A service bulletin is not a safety recall or a promise of a free repair. Records may be revised or superseded; verify the current document with the manufacturer.

04 / Agency investigations

Official inquiries.

An investigation is an inquiry into a potential concern. Its presence does not establish a defect, and a closed case does not certify a car’s condition.

Opened Jun 19, 2006 ClosedVEHICLE UNDER-SEAT FIREEA06011

DAIMLERCHRYLSER CORPORATION (DCC) WILL RECALL 35,103 MY 2001-2003 DODGE DURANGO VEHICLES EQUIPPED WITH FRONT BENCH SEATS (RECALL # 06V339, SEE DEFECT REPORT FOR DETAILS).THE SUBJECT VEHICLES ARE EQUIPPED WITH EITHER FRONT BUCKET SEATS OR A 40-20-40 SPLIT FRONT BENCH SEAT.VEHICLES EQUIPPED WITH FRONT BENCH SEAT CONTAIN AN UNCAPPED, UNUSED CONNECTOR LOCATED UNDER THE FRONT EDGE OF THE SEAT.THE CONNECTOR PROVIDES POWER TO THE CENTER CONSOLE POWER OUTLET FOR VEHICLES WITH BUCKET SEATS, BUT IT IS UNUSED IN VEHICLES EQUIPPED WITH BENCH SEATS.THE CONNECTOR IS LOCATED REARWARD OF THE CUP HOLDER ON THE TUNNEL FOR VEHICLES EQUIPPED WITH THE BENCH SEAT.THIS CONNECTOR CONTAINS A FUSED B+ CIRCUIT WIRE (THAT IS CONTINUOUSLY POWERED WITH THE KEY OFF) AND A GROUND WIRE. DCC DETERMINED THAT IF LIQUID IS SPILLED FROM THE CUP HOLDER ONTO THE TUNNEL, THE UNCAPPED CONNECTOR MAY BECOME CONTAMINATED.THIS CONTAMINATION MAY ALLOW DEVELOPMENT OF A HIGH RESISTANCE SHORT CIRCUIT IN THE CONNECTOR, CAUSING LOCALIZED HEATING, WHICH COULD EVENTUALLY LEAD TO A FIRE.DCC WILL INSPECT THE UNCAPPED CONNECTOR FOR CORROSION, CLEAN AS REQUIRED, AND INSTALL A CAP TO PREVENT LIQUID CONTAMINATION.ALL OF THE REPORTED UNDER-SEAT FIRES WERE ON SUBJECT VEHICLES WITH A 40-20-40 BENCH SEAT.THIS INVESTIGATION IS CLOSED.

Recorded closure: Sep 22, 2006

Find investigation EA06011
Opened Feb 2, 2006 ClosedFIRE UNDER THE DRIVER'S SEATPE06008

ODI IS AWARE OF 10 REPORTS ALLEGING THAT A FIRE ORIGINATES UNDERNEATH THE DRIVER'S SEAT.SIX OF THEFIRES OCCURRED WHILE THE VEHICLE WAS PARKED WITH THE IGNITION SWITCH TURNED OFF (KEY NOT IN THE IGNITION).THE SUBJECT VEHICLES ARE EQUIPPED WITH MANUAL SEATS. THIS INVESTIGATION HAS BEEN UPGRADED TO AN ENGINEERING ANALYSIS, (EA06-011), TO ALLOW FURTHER INVESTIGATION OF THE ISSUE.

Recorded closure: Jun 19, 2006

Campaign reference in the source: 06V339000

Find investigation PE06008
Opened Nov 19, 2003 ClosedUPPER BALL JOINT SEPARATIONEA03023

DAIMLERCHRYSLER CORPORATION (DCC) IS RECALLING THE TARGET POPULATION OF APPROXIMATELY 600,000 MY 2000 THROUGH 2003 DURANGO AND DAKOTA VEHICLES WITH FOUR-WHEEL DRIVE TO REPLACE THE FRONT SUSPENSION UPPER BALL JOINTS WITH REDESIGNED PARTS THAT DO NOT HAVE THE JOINT INTEGRITY CONCERNS AND HAVE SUBSTANTIALLY IMPROVED JOINT RETENTION CAPACITY (NHTSA RECALL NO. 04V-596).THOUGH DCC DOES NOT ADMIT TO A SAFETY-DEFECT IN THE SUBJECT COMPONENTS, ODI BELIEVES THAT THE FACTS IN THIS INVESTIGATION SHOW OTHERWISE.BECAUSE OF THE LOW RATES OF SEPARATION INCIDENTS IN THE REMAINING SUBJECT VEHICLES, A SAFETY-RELATED DEFECT HAS NOT BEEN IDENTIFIED IN THOSE POPULATIONS AND FURTHER USE OF AGENCY RESOURCES DOES NOT APPEAR TO BE WARRANTED.THE CLOSING OF THIS INVESTIGATION DOES NOT CONSTITUTE A FINDING BY NHTSA THAT NO SAFETY-RELATED DEFECT EXISTS IN THOSE VEHICLES.THE AGENCY RESERVES THE RIGHT TO TAKE FURTHER ACTION IF WARRANTED BY THE CIRCUMSTANCES.FOR ADDITIONAL INFORMATION, SEE THE ATTACHED CLOSING REPORT.

Recorded closure: Feb 11, 2005

Campaign reference in the source: 04V596000

Find investigation EA03023
Opened Jul 16, 2003 ClosedFRONT SUSP. UPPER BALL JOINT FAILUREPE03032

IN JULY 2003, ODI OPENED PE03-032 BASED ON 4 CONSUMER COMPLAINTS ALLEGING SEPARATION OF AN UPPER BALL JOINT.COMPLAINTS ALLEGED AN UNEXPECTED COLLAPSE IN THE FRONT END AND IN SOME OCCASIONS THE BALL JOINT SEPARATION IS ALLEGED TO HAVE RESULTED IN THE WHEEL, BRAKE ROTOR, AND STEERING KNUCKLE SEPARATING FROM THE VEHICLE.SINCE OPENING THE PE, ODI HAS RECEIVED 23 ADDITIONAL COMPLAINTS RELATED TO BALL JOINT SEPARATION. DAIMLERCHRYSLER HAS IDENTIFIED A WEAROUT CONCERN IN THE SUBJECT BALL JOINTS THAT IS BELIEVED TO OCCUR AFTER WATER INTRUSION EVACUATES THE JOINT LUBRICANT.DAIMLERCHRYSLER DOES NOT BELIEVE THE CONDITION POSES AN UNREASONABLE RISK TO SAFETY BECAUSE THE SUSPENSION DESIGN IN THE SUBJECT VEHICLES SIGNIFICANTLY REDUCES THE LIKELIHOOD OF JOINT SEPARATION.OVER 99 PERCENT OF THE FAILURES ARE RELATED TO WORN BALL JOINTS (E.G., NOISE COMPLAINTS).DAIMLERCHRYSLER REVISED THE REPAIR PROCEDURE IN AUGUST 2003 TO ALLOW THE UPPER BALL JOINTS TO BE SERVICED SEPARATELY FROM THE UPPER CONTROL ARM AND REDUCE REPAIR COSTS. DAIMLERCHRYSLER CHANGED THE SUPPLIER OF THE SUBJECT BALL JOINTS FROM TRW TO NEW CASTLE MACHINING & FORGE FOR MY 2000 VEHICLES.MY 2000 DURANGO VEHICLES ACCOUNT FOR 25 OF THE 37 SEPARATION COMPLAINTS.THE UPPER BALL JOINT WAS REDESIGNED IN MY 2003.THIS INVESTIGATION HAS BEEN UPGRADED TO AN ENGINEERING ANALYSIS TO FURTHER ASSESS THE ALLEGED DEFECT IN MY 2000-02 DURANGO VEHICLES.

Recorded closure: Nov 19, 2003

Find investigation PE03032
Opened Nov 6, 2002 ClosedSAFETY BELT CINCHING LATCH PLATEPE02082

THERE ARE NO INJURIES OR FATALITIES ASSOCIATED WITH THIS ALLEGED DEFECT.WHILE CONDUCTING THIS INVESTIGATION, ODI FOUND THAT THE SUBJECT CINCHES MEET THE LOAD BEARING REQUIREMENTS OF FEDERAL MOTOR VEHICLE SAFETY STANDARD 208, AND THAT MANY OF THE REPORTED FAILURES WERE DUE TO INCORRECT CHILD SAFETY SEAT INSTALLATIONS. ADDITIONALLY, THE REPORT RATE IS LOW (1.60/100K).THE INFORMATION AVAILABLE FAILS TO ESTABLISH THE EXISTENCE OF A DEFECT TREND AT THIS TIME.FURTHER ALLOCATION OF AGENCY RESOURCES TO THIS ISSUE IS UNWARRANTED AND THE PRELIMINARY EVALUATION IS BEING CLOSED.

Recorded closure: Apr 23, 2003

Find investigation PE02082

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