The vehicle dossier US · 2004
2004 Chrysler
PT CRUISERProblems & recalls
217 distinct owner reports in the NHTSA snapshot. Other components appears in 67 of them. Explore what was reported—and which official actions are on file.
01 / Owner-reported evidence
What owners reported.
Categories attached to 217 distinct reports. A report can mention more than one component, so category totals can overlap.
See original component labels
These are reports made to NHTSA, not verified diagnoses. More reports can reflect more vehicles, more time on the road, or greater reporting activity.
The reporting timeline
When reports arrived.
Reports by year filed, not by the year a problem occurred. Showing the latest 15 years with reports.
52,718 miles is the median among 164 reports with usable mileage. The middle half spans 27,000–85,000 miles.
This describes the submitted reports. It does not predict when a vehicle will fail.
02 / Official safety campaigns
3 recall campaigns on file.
A campaign can cover only certain production dates or configurations. The count does not tell you whether an individual car has an open recall.
EXTERIOR LIGHTINGCampaign 09E012000
Reported concern
SABERSPORT IS RECALLING 16,270 COMBINATION CORNER AND BUMPER LAMP ASSEMBLIES OF VARIOUS PART NUMBERS SOLD FOR USE AS AFTERMARKET EQUIPMENT FOR VARIOUS PASSENGER VEHICLES. THESE HEADLAMPS FAIL TO CONFORM TO THE REQUIREMENTS OF FEDERAL MOTOR VEHICLE SAFETY STANDARD NO. 108, "LAMPS, REFLECTIVE DEVICES, AND ASSOCIATED EQUIPMENT." THESE LAMPS DO NOT CONTAIN THE REQUIRED AMBER SIDE REFLECTORS.
Manufacturer’s stated response
SABERSPORT WILL NOTIFY OWNERS AND OFFER A FULL REFUND FOR THE NONCOMPLIANT COMBINATION LAMPS. THE SAFETY RECALL BEGAN ON MAY 11, 2009. OWNERS MAY CONTACT SABERSPORT AT 1-909-598-7589.
Read campaign 09E012000 at NHTSASUSPENSIONCampaign 08E033000
Reported concern
FEDERAL MOGUL IS RECALLING 6,903 AFTERMARKET BALL JOINT ASSEMBLIES SHIPPED BETWEEN NOVEMBER 9, 2007 AND MARCH 26, 2008, WHICH MAY HAVE BEEN PACKAGED WITH INCORRECT NUTS. THE PART NUMBERS PACKAGED WITH INCORRECT NUTS ARE: K7147, K7329, K8683, AND 104353. THESE PARTS WERE MADE FOR USE ON THE VARIOUS VEHICLES LISTED ABOVE.
Manufacturer’s stated response
FEDERAL MOGUL WILL NOTIFY OWNERS AND REPLACE THE PARTS FREE OF CHARGE. THE RECALL BEGAN ON MAY 22, 2008. OWNERS CAN CONTACT FEDERAL MOGUL AT 877-489-6659.
Read campaign 08E033000 at NHTSASTEERING:HYDRAULIC POWER ASSIST:HOSE, PIPING, AND CONNECTIONSCampaign 04V268000
Reported concern
ON CERTAIN PASSENGER VEHICLES EQUIPPED WITH 2.4L NON-TURBOCHARGED ENGINES AND AUTOMATIC TRANSAXLES, THE POWER STEERING PRESSURE HOSE MAY CONTACT THE AUTOMATIC TRANSAXLE DIFFERENTIAL COVER, POTENTIALLY DAMAGING THE HOSE.
Manufacturer’s stated response
DEALERS WILL INSPECT AND RELOCATE, OR REPLACE AS NECESSARY, THE POWER STEERING HOSE AND CONFIRM TORQUE OF THE HOSE FASTENER AT THE STEERING GEAR END. THE RECALL BEGAN ON SEPTEMBER 20, 2004. OWNERS SHOULD CONTACT DAIMLERCHRYSLER AT 1-800-853-1403.
Manufacturer campaign: D18
Read campaign 04V268000 at NHTSA03 / The manufacturer’s record
Instructions. Updates. Responses.
66 distinct communications list this model-year. Showing the latest 12. A matching model-year does not establish that every engine, trim or reported symptom is covered.
S2208000136Security Module Lock Out After Entering the PIN to Unlock The Wireless Control Module (WCM)NHTSA ID 10230298
Security Module Lock Out After Entering the PIN to Unlock The Wireless Control Module (WCM)
Components: ELECTRICAL SYSTEM. Confirm detailed applicability in the original document.
Source record 10230298 at NHTSAS2208000136Security Module Lock Out After Entering the PIN to Unlock The Wireless Control Module (WCM)NHTSA ID 10223762
Security Module Lock Out After Entering the PIN to Unlock The Wireless Control Module (WCM)
Components: ELECTRICAL SYSTEM. Confirm detailed applicability in the original document.
Source record 10223762 at NHTSA9004275KEY, Master If replacing the key/FOBIK on a WJ, KJ, TJ, or PT Cruiser, use the "AC" NIC level part number. The "AB" NIC level will not program to these platforms. For all other platforms, if the "AB" NIC level will not program …NHTSA ID 10229256
KEY, Master If replacing the key/FOBIK on a WJ, KJ, TJ, or PT Cruiser, use the "AC" NIC level part number. The "AB" NIC level will not program to these platforms. For all other platforms, if the "AB" NIC level will not program to the vehicle, use the "AC" NIC level part and submit a part warranty.
Components: ELECTRICAL SYSTEM:IGNITION:ANTI-THEFT:IMMOBILIZER/PROXIMITY:KEY/SENDER. Confirm detailed applicability in the original document.
Source record 10229256 at NHTSA9004275KEY, Master If replacing the key/FOBIK on a WJ, KJ, TJ, or PT Cruiser, use the "AC" NIC level part number. The "AB" NIC level will not program to these platforms. For all other platforms, if the "AB" NIC level will not program …NHTSA ID 10221686
KEY, Master If replacing the key/FOBIK on a WJ, KJ, TJ, or PT Cruiser, use the "AC" NIC level part number. The "AB" NIC level will not program to these platforms. For all other platforms, if the "AB" NIC level will not program to the vehicle, use the "AC" NIC level part and submit a part warranty.
Components: ELECTRICAL SYSTEM:IGNITION:ANTI-THEFT:IMMOBILIZER/PROXIMITY:KEY/SENDER. Confirm detailed applicability in the original document.
Source record 10221686 at NHTSA23-015-20Disinfectant Solution Recommended for COVID-19NHTSA ID 10175743
Disinfectant Solution Recommended for COVID-19
Components: EQUIPMENT · STRUCTURE. Confirm detailed applicability in the original document.
Source record 10175743 at NHTSA08-049-20Charging System, Battery Diagnostic Tools and Warranty This information only bulletin discusses using the correct test equipment for testing batteries and charging systems, and also warranty reimbursement when battery replaceme…NHTSA ID 10175735
Charging System, Battery Diagnostic Tools and Warranty This information only bulletin discusses using the correct test equipment for testing batteries and charging systems, and also warranty reimbursement when battery replacements are necessary.
Components: ELECTRICAL SYSTEM · EQUIPMENT. Confirm detailed applicability in the original document.
Source record 10175735 at NHTSA3100519Use of Aftermarket Parts This bulletin involves discussing FCA US LLC position with regard to collision repair industry awareness regarding the use of aftermarket parts.NHTSA ID 10220101
Use of Aftermarket Parts This bulletin involves discussing FCA US LLC position with regard to collision repair industry awareness regarding the use of aftermarket parts.
Components: STRUCTURE. Confirm detailed applicability in the original document.
Source record 10220101 at NHTSA3100319Use of Salvage/Recycled Parts This bulletin involves discussing FCA US LLC position with regard to collision repair industry awareness regarding the use of recycled or salvage parts.NHTSA ID 10220099
Use of Salvage/Recycled Parts This bulletin involves discussing FCA US LLC position with regard to collision repair industry awareness regarding the use of recycled or salvage parts.
Components: STRUCTURE. Confirm detailed applicability in the original document.
Source record 10220099 at NHTSA3100619Repair Parts Used For Structural Repairs This bulletin involves discussing FCA US LLC position with regard to structural repair parts usage.NHTSA ID 10220097
Repair Parts Used For Structural Repairs This bulletin involves discussing FCA US LLC position with regard to structural repair parts usage.
Components: EQUIPMENT · STRUCTURE. Confirm detailed applicability in the original document.
Source record 10220097 at NHTSA31-005-19Use of Aftermarket Parts This bulletin involves discussing FCA US LLC position with regard to collision repair industry awareness regarding the use of aftermarket parts.NHTSA ID 10169249
Use of Aftermarket Parts This bulletin involves discussing FCA US LLC position with regard to collision repair industry awareness regarding the use of aftermarket parts.
Components: EQUIPMENT · STRUCTURE. Confirm detailed applicability in the original document.
Source record 10169249 at NHTSA31-003-19Use of Salvage/Recycled Parts This bulletin involves discussing FCA US LLC position with regard to collision repair industry awareness regarding the use of recycled or salvage parts.NHTSA ID 10169247
Use of Salvage/Recycled Parts This bulletin involves discussing FCA US LLC position with regard to collision repair industry awareness regarding the use of recycled or salvage parts.
Components: EQUIPMENT. Confirm detailed applicability in the original document.
Source record 10169247 at NHTSA31-006-19Repair Parts Used For Structural Repairs This bulletin involves discussing FCA US LLC position with regard to structural repair parts usage.NHTSA ID 10169245
Repair Parts Used For Structural Repairs This bulletin involves discussing FCA US LLC position with regard to structural repair parts usage.
Components: STRUCTURE. Confirm detailed applicability in the original document.
Source record 10169245 at NHTSARecords below contain the NHTSA bulk summary unless a document-reviewed explainer is linked. A service bulletin is not a safety recall or a promise of a free repair. Records may be revised or superseded; verify the current document with the manufacturer.
04 / Agency investigations
Official inquiries.
An investigation is an inquiry into a potential concern. Its presence does not establish a defect, and a closed case does not certify a car’s condition.
ENGINE COMPARTMENT FIRESPE04028
PE04-028 WAS OPENED TO INVESTIGATE SEVEN COMPLAINTS ALLEGING THAT THE ENGINE COMPARTMENT CAUGHT FIRE ON MY 2002 PT CRUISER VEHICLES.ON JUNE 3, 2004, DAIMLERCHRYSLER (DCC) NOTIFIED NHTSA OF A SAFETY DEFECT IN MY 2001-2005 PT CRUISER VEHICLES EQUIPPED WITH NATURALLY ASPIRATED 2.4L ENGINES AND AUTOMATIC TRANSAXLES (RECALL 04V-268).THE NOTIFICATION IDENTIFIED VARIATION OF THE HIGH PRESSURE POWER STEERING HOSE ROUTING, WHICH ALLOWED THE HOSE TO CONTACT THE TRANSAXLE DIFFERENTIAL COVER, AS THE FACTOR CONTRIBUTING TO THIS DEFECT.CONTACT BETWEEN THE POWER STEERING HOSE AND THE TRANSAXLE DIFFERENTIAL COVER CAN CAUSE HOSE DAMAGE AND POWER STEERING FLUID LEAKAGE, WHICH CAN POTENTIALLY RESULT IN A FIRE. (NOTE: THE FAILURE DATA IN THIS RESUME IS LIMITED TO MY 2001-2003 VEHICLES PER DCC'S PE04-028 INFORMATION RESPONSES.)THIS CONDITION WAS LIMITED TO VEHICLES WITH AUTOMATIC TRANSAXLES AS VEHICLES WITH MANUAL TRANSMISSIONS HAVE SUBSTANTIAL CLEARANCE BETWEEN THE TRANSAXLE DIFFERENTIAL COVER AND THE POWER STEERING HOSE DUE TO A SMALLER TRANSAXLE DESIGN.THIS CONDITION ALSO DOES NOT ADVERSELY AFFECT VEHICLES WITH TURBO ENGINES, WHICH HAVE A DIFFERENT POWER STEERING HOSE ROUTING THAT PROVIDES SUBSTANTIAL CLEARANCE BETWEEN THE TRANSAXLE DIFFERENTIAL COVER AND HOSE.DAIMLERCHRYSLER WILL INSTRUCT OWNERS TO BRING THEIR VEHICLES TO A DEALER TO HAVE THE POWER STEERING HOSE ASSEMBLY INSPECTED AND RELOCATED, OR REPLACED, AS NECESSARY, AND TO CONFIRM THE TORQUE OF THE HOSE FASTENER AT THE STEERING GEAR END.
Recorded closure: Jun 18, 2004
Campaign reference in the source: 04V268000
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